Questions tagged [authorize.net]

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2 votes
1 answer
16 views

Which "Payment Method" setting to use when supporting ACH payments? Authorize.net (eCheck.net)

Working on supporting ACH payments via eCheck.net. Which "Payment method" should I use?
0 votes
0 answers
16 views

Retrying after Database deadlock encountered hit on attempt 1 at query : INSERT INTO civicrm_mailing_recipients?

Drupal 10.2.3 , CiviCRM 5.70.0, PHP 8.2.13, MySQL: 10.6.16-MariaDB-0ubuntu0.22.04.1, nginx/1.18.0 Got the below in logs after almost each contribution (contributions status="Completed" ) : ...
1 vote
1 answer
24 views

Can Authorize.net be used twice when setting up a payment processor?

We're in the process of setting up payment processor(s) in CiviCRM (v. 5.62.1), and are wondering if we can use the same Payment Processor Type (Authorize.net) more than once? The client has 2 ...
1 vote
1 answer
118 views

Using Paypal with Authorize.net?

Authorize.net boosts this http://www.authorize.net/solutions/merchantsolutions/merchantservices/paypal/ How would I configure CiviCRM to use the Auth.net payment processor for processing Paypal ...
2 votes
2 answers
108 views

How to re-process failed recurring contributions after updating card info?

With the current "fast" expiration of credit cards, and the rampant infiltration of card number theft in the US, card information is constantly being updated. Unfortunately, it generally happens only ...
1 vote
0 answers
22 views

Will updating contact billing info in CiviCRM automatically update in Authorize.net?

My client is seeing a few failed recurring contribution transactions per week. I believe these are due to expired Credit Card details (expiration date). I'm wondering if I should enable this setting ...
2 votes
1 answer
35 views

Does Authorize.net/CiviCRM integration require the use of "Webhooks" instead of "Silent Post"?

I'm nervous that Civi's documentation for Authorize.net is outdated. There appear to be cases where recurring ARB payments are processed by Authorize but the related Civi contributions & ...
0 votes
1 answer
64 views

Payment failed When Using Payments With Webform CiviCRM

I am trying process a payment with Authorize.net but I tried PayPal too. I using a Drupal (9.3.9) site with Webform (6.1.3) integrated with CiviCRM Webform (6.2.0). In both cases I get "Payment ...
2 votes
2 answers
90 views

Authorize.net E-checks?

I need to be able to add the ability to do e-checks via Authorize.net. But it appears the only extension that was available for this says it shouldn't be used because it messed with a core CiviCRM ...
3 votes
1 answer
92 views

How to alert an admin that a credit card used for recurring payments is coming up to the Expiry Date

I expect the answers to this will depend on the type of payment processor. In this case it is Authorize.net. My research has found this old forum thread which led to this Extension which may have ...
1 vote
0 answers
14 views

Is CiviCRM PCI compliant when it works with Authorize.net?

Is CiviCRM PCI compliant when it works with Authorize.net ? Or more precise, has an installation (using civi/auth.net) you know of ever reached PCI compliance by a PCI Assessor, or do you think it ...
3 votes
1 answer
28 views

Getting recurring contributions with Authorize.net that predate CiviCRM instance to register in CiviCRM

I have a client who used authorize.net for contributions before switching to using civicrm several years ago. They have continued to use authorize.net as their payment processor with CiviCRM, however ...
1 vote
1 answer
68 views

Authorize.net Recurring Payment not being updated

I have 2 or 3 recurring payments with Authorize.net that are not being updated in Civi. Authorize.net shows that these recurring payments are being processed properly. CiviCRM shows the recurring ...
2 votes
1 answer
188 views

Make CVV code field optional in Authorize.net payment processor in a contribution form

I have a contribution form with credit card payment. Is there a way to make CVV code OPTIONAL/NOT REQUIRED when an administrator uses contribute to process a credit card transaction? I tried ...
2 votes
1 answer
369 views

Authorize.net is upgrading to CyberSource SCA. Will our payment gateway still work?

Auth.net tell us that they are upgrading our account to CyberSource and that this entails moving to Strong Customer Authentication (SCA). Looking at their information on this, https://www.cybersource....
0 votes
0 answers
29 views

Contribution Completed but not received

My client's site recorded this item as complete with the recorded credit card. However, Authorize.net claims to have no record of this transaction and the event registree says that she has no record ...
4 votes
0 answers
59 views

Recurring Donations

We have recurring donations every month. We have had several members increase their amounts that they want to donate. We use authorize.net and I changed the amounts and they have been charging the new ...
0 votes
1 answer
111 views

Does Authorize.net's MD5 Hash End-of-Life affect CiviCRM? [duplicate]

Regarding: https://support.authorize.net/s/article/MD5-Hash-End-of-Life-Signature-Key-Replacement Authorize.Net is phasing out the MD5 based hash use for transaction response verification in ...
7 votes
1 answer
190 views

Payment Processor. MD5 Hash Removal/Disablement from Authorize.Net

Today Morning I got an Email from the authorize.net regarding MD5 Hash Removal/Disablement. Here what exactly they stated. Authorize.Net is phasing out the MD5 based transHash element in favor of ...
2 votes
2 answers
1k views

How to configure authorize.net payment processor to use another currency

Authorize.net itself boosts it supports multiple currencies: https://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Authorize-Net-Expansion-into-Canada-the-United-Kingdom-and/ba-...
4 votes
1 answer
209 views

Credit Card Receipt after 4.7 update

Prior to updating to CiviCRM 4.7 our customers received receipts that included: Membership fees with each item listed separately with a description and price. The Transaction number The Billing ...
5 votes
4 answers
321 views

How can I update a credit/debit card number, card billing address, or card expiration date to continue transaction processing - on Authorize.net

We're on CiviCRM 4.6.19, Drupal 7.50 and using Authorize.net for payment processing. When a credit/debit card number, card billing address, or card expiration date has changed, should simply ...
0 votes
1 answer
89 views

x_subscription_id For Authorize.net

I am trying to test recurring transactions that were failing in production and in a dev instance. For testing I am using the curl command from https://docs.civicrm.org/sysadmin/en/latest/setup/...
2 votes
0 answers
31 views

How to interpret "context" field in civicrm_system_log

We use Authorize.net for payment processing. Recurring donations have stopped being recorded in CiviCRM, although they are still being processed by Authorize. The "context" field in civicrm for the ...
1 vote
1 answer
143 views

Authorize.net does not allow query strings for silent post URL?

We are unable to get authorize.net talking back to CiviCRM in regards to recurring payments. In talking with authorize.net folks and they pointed out that query strings are not allowed to be used in ...
2 votes
1 answer
112 views

Send civicrm email receipt immediately for recurring contributions - Authorize.net

I am using drupal, civicrm version 4.7.27. I would like email receipts from CiviCRM to be sent immediately for recurring contribution, rather than waiting for Authorize.net to process the credit card ...
1 vote
1 answer
29 views

Credit Card Contributions entered by staff listed as complete but never made it to authorizenet

recently taken over support for a very complex drupal 7/Civi 4.7.x site (which I'm happy to say was very well built by the initial team). One of the issues that we've found reviewing things is that ...
0 votes
1 answer
53 views

what type of protocol and api connection is used for authorize.net

Authorize.net will disable older protocols, TLS 1.0 and TLS 1.1, which are highly vulnerable to security breaches. They will be disabled by Authorize.Net on February 28, 2018 What type of protocol ...
3 votes
2 answers
84 views

How does last authorize.net changes refer to CiviCRM

Lately I have received email stating that a few things are changing in Authorize.net payment. Among a few items (changing urls, longer ids, tls 1.1 force etc) one is: RC4 Cipher Disablement In ...
2 votes
0 answers
207 views

Authorize.net Recurring Transactions (ARB) - Silent Post URL Not Working

We are on CiviCRM 4.7.21. and Drupal. We have entered the proper Silent Post URL in Authorize.net for CiviCRM 4.7 which is "Drupal: https://yoursite.org/civicrm/payment/ipn/2". I have the correct ...
4 votes
2 answers
325 views

Issues with refunds for credit card payments

This has been a long standing issue for us. We accept event registrations and accept payments with credit cards through Authorize.net. Many of our events have multiple options using price sets. If ...
0 votes
0 answers
69 views

changing amount of CiviCRM recurring payments with AuthorizeNet breaks Civi's recording of the transactions after the amount change

I've got an interesting puzzle on my hands. A client's site (CiviCRM 4.7.x; Drupal 7.x) has stopped recording some recurring transactions. The transactions show as settled successfully in ...
1 vote
1 answer
51 views

CiviContribute Donation Form error

Everything was working fine for weeks (civicrm on drupal) then this error on the civicontribute form web page: Fatal error: Call to undefined method CRM_Core_Payment_Manual::setBackOffice() in /...
1 vote
0 answers
68 views

Why do Credit Card fields (and Billing fields) display before the PAYMENT METHOD is selected?

This may be specific to some payment processors. i am observing it with authorize.net. Contribution page has 'credit card' and 'pay later' available as option, therefore the two payment methods are ...
3 votes
1 answer
101 views

Authorize.net TLS Disablement Notice civicrm

what are the changes I need to make to make sure authorize.net works perfectly after authorize.net has sent this message as given below Your Payment Gateway ID: Dear Authorize.Net Merchant: As ...
1 vote
0 answers
15 views

Wrong Authnet transaction key entered, memberships pending, event registrations complete?

We use the payment processor Authorize.net. The incorrect transaction key was entered, and for about 4 weeks people paid for memberships and registered for meetings on our website. The memberships in ...
0 votes
1 answer
93 views

Auth.net completed transactions showing as Pending (Incomplete Transaction) - sometimes

CiviCRM: 4.7.17 Joomla 3.6.5 This does not happen every time, seems random. New Member Online registration - Contribution goes through to Auth.Net and is marked there as successful/completed, but the ...
2 votes
0 answers
62 views

Authorize.net - Customer ID (working with CIM)

We are changing to authorize.net as payment processor. Everything is working fine. We have the Customer Information Manager (CIM) in Authorize.net turned on. When we do a recurring billing Civi ...
1 vote
0 answers
113 views

Authorize.net Invoice ID Field Length

We are switching to Authorize.net as payment processor. The Invoice ID in CiviCRM is 32 characters. However, Authorize.net's Invoice Number field is only 20 characters. The Invoice ID when passed ...
2 votes
2 answers
37 views

CiviContribute "Held For Review"

We received a donation through our website via CiviContribute. In our payment gateway (Authorize.net), we had certain countries blocked from making online donations due to previous fraudulent activity....
1 vote
2 answers
130 views

How hard is it to obtain PCI compliance?

I want to preface this by saying that I am aware that no one here can tell me authoritatively whether I am PCI compliant, since only licensed people can do that. Instead, I'm asking what your ...
2 votes
1 answer
53 views

Authorize.net Automatic Recurring Billing (ARB) has stopped working

We have been running with Authorize.net for long while now. This past January I setup ARB for membership renewals, and it was working great. We have numerous ARB subscriptions since then. Then, 2 ...
3 votes
1 answer
144 views

How can I display detailed Authorize.net error code info from civicrm_system_log in the Civi interface?

We're on Civi 4.6.21 and Drupal 7. We use Authorize.net for payment processing. Error messages from Authorize are displayed in civicrm_system_log in the context field as json encoded data. The error ...
3 votes
3 answers
86 views

How can I increase the amount an existing monthly sustainer is giving?

We're on CiviCRM 4.6.19, Drupal 7.50 and we use Authorize.net for payment processing. If I simply want to increase the amount an existing monthly sustainer is giving, should I be able to do that by ...
3 votes
0 answers
121 views

Authorize.net Accept.js payment processor

Authorize.net recently released their Accept.js payment processing method -- very similar to Stripe. The big advantage is that CC data goes directly from the user's browser to Authorize.net's servers....
0 votes
1 answer
209 views

Payment Processor Error 9003, and logging

I have the same issue that this person did, though I'm updated to 4.6.10 The issue is that when submitting payments, I get the 9003 error code, which says "MD5 Verification failed." I've reset the ...
1 vote
1 answer
116 views

Authorize.net ARB stopped working

Individual contributions on our site are working find but ARB transactions stopped working in March of 2016. Nothing has changed on our end as far as I know. I've upgraded to the latest Civicrm for ...
2 votes
2 answers
362 views

Invalid API Key provided

System Details Versions CiviCRM: 4.7.4 WordPress: 4.4.2 When I attempt to renew an expired membership via the Renew-Credit Card option I am presented with the following error. Payment Error ...
1 vote
0 answers
340 views

preventing duplicate transactions in authorize.net using x_duplicate_window

I do not see this question on this site but if it has been answered please direct me to the answer. According to authorize.net you can help prevent duplicate transactions using x_duplicate_window. ...
2 votes
1 answer
77 views

Troubleshoot webform contributions

I have a webform, which was working, which collected contributions from users using authorize.net. At the end of the form, users would check the contribution amount, the total would show, and the ...