Questions tagged [auto-renew]
The auto-renew tag has no usage guidance.
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Convert Membership From Manual Renewal To Auto-Renew Without Making A Payment?
A client wants to convert a contact's membership from manually renewing to auto-renew. The contact recently made a manual renewal payment but now wants auto-renew enabled without making another ...
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Automatically renew Free Membership
We have 3x Membership types, two paid and the other free. All appear on the same signup form.
When a free membership is created, the auto-renew flag is set correctly, and a Recurring Contribution is ...
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WordPress Cancel Auto Renew
WordPress v6.1.1 | CiviCRM v 5.59.2
When I attempt to cancel auto renew for Members, it gives me Error: Required information missing in a pop up box on the upper right. There is no more info in the ...
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When a membership is created by webform, is it possible to automatically have it set to auto-renew?
We are using drupal 9, civi 5.58, and stripe 6.7.8-dev. The webform membership form we created works perfectly in creating the membership, but it will not set it to auto-renew. The membership type in ...
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Cancel Auto Renew Memberships in Bulk for certain types
Is there a supported way via the UI to cancel the auto-renew and recurring payment profile on all memberships of a particular type? We're phasing some old membership types out.
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Cleaning up legacy contributions so that renewals happen as expected
We have a site that has some legacy membership records with associated contributions that were imported manually (before our time, with a previous provider). We are experiencing problems where these ...
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59
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CiviMember - end_date not updating after automatic renewal
I am having an issue with auto renew memberships. Civicrm 5.52.2 / Wordpress 6.0.3
The payment is going through just fine. And the statuses (after a Cron run) update just fine but the end_date does ...
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What link/token would work in a Scheduled (renewal) Reminder that would allow a person with an existing recurring payment to click and cancel it
Scenario - scheduled reminders for auto-renew membership goes out
It notifies folk that 'hey your membership will auto renew in xx days'
but what if we want to include a link so they can cancel it?
...
- 28.1k
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68
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Turn Off Auto-Renewal For a Specific Member
I was sure I knew how to do this but now I am not finding the solution so I apologize if this is right in front of me. We have memberships that we want people to have auto-renewal for but sometimes ...
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How can I add auto-renew to an existing membership?
If I have a member sign up for a membership, but neglect to select auto-renew, yet that was the intention, how can I go after the fact and put them on auto-renew?
We are using stripe. I see in stripe ...
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Wordpress + CiviCRM: Restrict “Membership Renewal” contribution page to logged in users only
A Wordpress + CiviCRM site I'm working on has their "Renew your membership" page wide open to all users. We need this page to only show if the user is logged in for obvious reasons. What's ...
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PayPal Recurring Payments & Fixed Membership Type
I am new to CiviCRM, and still feeling my way around. This issue starts with some IPN failure notifications we're getting from PayPal. Researching these, I found they are only occurring on recurring ...
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Is there a way to set the autorenewal checkbox on a membership contribution page to be ticked by default?
We're running on Drupal 7.69 and Civi 5.13.x.
Is there a way to have the option to autorenew ticked by default through configuration?
See image below:
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Pausing a autorenewal membership
with the current covid-19 situations and mandatory closures, we are investigating ways to 'pause' autorenewals. The idea being that members who have paid for part of this month's memberships will get ...
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How do I update the text seen on a membership payment page when the autorenwal option is provided?
Running on Drupal 7.69 and Civi 5.18.x.
We would like to update the text that gets displayed when the auto-renewal option is active for membership types. Is there a way of doing using the admin ...
- 339
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Membership renewal issues - Can a renewal payment date by set as membership start date?
We uncovered a potential workflow issue in our configuration with regards to membership issues.
As we migrated to CiviCRM, we had users on an offline payment processor, and once this expired we asked ...
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4
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How can you edit the end date for an auto-renew membership?
I am working on a website that has the option for members to pay for membership by direct debit (via GoCardless). This is working fine but occasionally we have an issue where a member pays by direct ...
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auto renew with price set for 2 memberships to 2 different organisations
I am trying to create a contribution page with two memberships of different time periods that both require autorenewal. I have tried this (both memberships that are referenced by the price set have ...
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Discount Code and Auto Renewal
If someone signs up using a discount code and select auto-renewal; will they get the same discount when the membership is renewed?
Best Wishes
PD
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Auto Renewal for Pay by check
If someone selects the auto renew option on the members join / renew form but then they choose to pay by check, what will happen at the renewal date?
Best Wishes
PD
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Change or turn off the auto renew cancellation system email
I've probably gone round the circle so many times I've missed it's obvious start! However, I can't find the origin of the system email that goes to people when they or the system cancels their auto-...
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Why are my membership start and join dates being changed?
On one site that I'm looking after we've recently changed our membership types to enable auto-renewal, and are using this GoCardless direct debit payment processor to handle the payments. My ...
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Where is the mailing template for the automated membership renewal reminder
we have an email set to be sent out to members as a reminder for membership renewal 6 weeks prior to the end date of membership. I am trying to locate a specific template, as it needs the signature ...
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Membership end date not updated for autorenew monthly
Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
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Which Paypal service offers the better integration for auto-renewing memberships?
I've set up an auto-renewing test membership using Paypal Standard, and it works fine, although if as the customer/member I try to cancel that using the link sent in the notifications that Civi sends ...
- 3,935
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Can we have a "week" option for the membership type duration unit?
I'm doing some work to enable the purchase of auto-renewing memberships, using the UK-focussed GoCardless direct debit system.
So far so good. One thing we've noticed is that the GoCardless API ...
- 3,935
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67
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automatic payments in installments?
We use CiviCRM for an educational program. Currently, parents enroll students in classes, and then have the option to pay automatically on a monthly basis through the use of a monthly membership on ...
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Can members pay renew fees early?
Can members pay their dues early? Basically before the system has them as expired.
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3
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Membership -Turn Renewal Reminders Off (only for certain contacts)
We are having a handful of members who we don't want to send auto renewal reminders to. Our board or other other staff are in regular contact with them and auto generated renewal reminders are adding ...
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Can I set an entire membership type to expire, or cease to auto-renew?
I have a membership type which can auto-renew, and is monthly for a fixed amount of time after which it ends on a specific date. Can I set that up so that the membership automatically ends for all ...
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Does eWay payment processor work for Membership auto-renew
Our testing on 4.7.9 is showing that eWay is not letting the auto-renew options show on the Membership settings tab on a Contribution page configuration.
The wiki says eWay's 'recurring contributions ...
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Need to change membership inheritance
We have household memberships set up for the household members to inherit from the household.
We also limit the number of memberships per household (currently set to 4).
We did this because on ...
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Auto-Renew Membership option not displayed v4.7.2
CiviCRM 4.7.2, Joomla 3.4.8, MySql 5.5.45, PHP 5.5.30
I'm seeing a similar issue as seen in this thread: Auto-renew option not appearing for membership
The auto-renew function was working fine, as ...
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Auto-renew option not appearing for membership
In Civi 4.6.12 I am testing recurring PayPal Pro payments for a membership.
A simple recurring contribution works OK once CRM-16698 in place.
However when testing with a new membership, no option ...
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Lack of payment processor blocking renewal reminders
We do not (yet) have a Payment processor - Internet bank transfers (which count as offline payments) are more or less the norm in New Zealand.
However, we still need to set up scheduled reminders as ...
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