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Questions tagged [auto-renew]

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auto renew with price set for 2 memberships to 2 different organisations

I am trying to create a contribution page with two memberships of different time periods that both require autorenewal. I have tried this (both memberships that are referenced by the price set have ...
2
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0answers
64 views

Why are my membership start and join dates being changed?

On one site that I'm looking after we've recently changed our membership types to enable auto-renewal, and are using this GoCardless direct debit payment processor to handle the payments. My ...
2
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0answers
88 views

Membership end date not updated for autorenew monthly

Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
2
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0answers
25 views

Can I set an entire membership type to expire, or cease to auto-renew?

I have a membership type which can auto-renew, and is monthly for a fixed amount of time after which it ends on a specific date. Can I set that up so that the membership automatically ends for all ...
1
vote
0answers
15 views

Discount Code and Auto Renewal

If someone signs up using a discount code and select auto-renewal; will they get the same discount when the membership is renewed? Best Wishes PD
1
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0answers
8 views

Auto Renewal for Pay by check

If someone selects the auto renew option on the members join / renew form but then they choose to pay by check, what will happen at the renewal date? Best Wishes PD
1
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0answers
37 views

Which Paypal service offers the better integration for auto-renewing memberships?

I've set up an auto-renewing test membership using Paypal Standard, and it works fine, although if as the customer/member I try to cancel that using the link sent in the notifications that Civi sends ...
1
vote
0answers
63 views

Auto-Renew Membership option not displayed v4.7.2

CiviCRM 4.7.2, Joomla 3.4.8, MySql 5.5.45, PHP 5.5.30 I'm seeing a similar issue as seen in this thread: Auto-renew option not appearing for membership The auto-renew function was working fine, as ...
0
votes
0answers
15 views

Confirmation emails going out when auto-renew

We are using Civi 5.11 on WordPress 5.2 Recently I noticed that the new membership confirmation email is going out even for auto-renewals. We do not need this to happen. The confirmation email ...
0
votes
0answers
37 views

Does eWay payment processor work for Membership auto-renew

Our testing on 4.7.9 is showing that eWay is not letting the auto-renew options show on the Membership settings tab on a Contribution page configuration. The wiki says eWay's 'recurring contributions ...