Questions tagged [bounce-processing]
The bounce-processing tag has no usage guidance.
13
questions
0
votes
1
answer
6
views
Bounce processing email services?
I have a client who's organization's email is managed by an Austrian company called MyMagenta. Apparently it is related to T-Mobile. We thought that we could handle bounce processing in CiviCRM by ...
- 865
0
votes
1
answer
17
views
Fetch Bounces Failure, Error message: Unknown api version
For some reason, the fetch bounce api method is unrecognized (Fetch Bounces Finished execution of Fetch Bounces with result: Failure, Error message: Unknown api version).
not sure if related to ...
0
votes
1
answer
14
views
How do I deal with a stuck bounce/email-to-activity queue?
I'm using a traditional mail account for bounce processing. I have an email that causes the Scheduled Job to fail. How can I address this?
- 38.6k
0
votes
1
answer
27
views
Can civicrm_mailing_bounce_pattern patterns be edited or supplemented?
I am thinking it would be useful to refine or add to the bounce patterns that are stored in civicrm_mailing_bounce_pattern to more accurately capture bounce situations. It looks like the "pattern&...
- 778
1
vote
2
answers
48
views
How do you find the detailed status of emails on Civimail bounce processing?
Is there a report somewhere that will tell me how many bounces have occurred of a particular type for an email? So for example, I want to see if john[email protected] has 2 "Syntax" type ...
- 778
1
vote
0
answers
94
views
Why aren't email abuse reports treated like an optout?
We are using a bounce email account which generally works fine for optout and unsubscribe notices. On our site Civimail is set to send mail out through an Amazon AWS SMTP account. When the recipient ...
- 778
2
votes
1
answer
171
views
Bounce Processing and Process Inbound Emails Failure, Error message: Could not connect to MailStore
We have recently been getting scheduled job failure notices for both Bounce Processing and Process Inbound Emails. This happened out of the blue a week or two ago... it's been fine for a good couple ...
- 21
1
vote
0
answers
133
views
The IMAP server did not accept the username and/or password: A0001 NO [AUTHENTICATIONFAILED] I
Bouncing & Activity-to-Contact mailings.
Recently we started getting the infamous
"An error occured while sending or receiving mail. The IMAP server did
not accept the username and/or ...
- 1,839
1
vote
0
answers
94
views
Fetch Bounces and Process Inbound Emails actions fail
Both my Fetch Bounces and Process Inbound Emails actions have recently started failing - but only when called as scheduled jobs. When I run them manually, by clicking on 'Execute Now' they appear to ...
- 745
0
votes
1
answer
74
views
fetch_bounces Cron Problem
I have been having errors with the authentication for CiviMail's fetch_bounces. The error on the log for fetch_bounces reads:
Fetch Bounces
Entity: Job Action: fetch_bounces
Summary
Finished ...
- 339
0
votes
1
answer
34
views
Bounce processing is not switching the Primary email after marking an Email "On Hold"
Our CiviCRM system has bounce processing setup. It appears to be correctly pulling the emails from the mailbox we setup. The issue is that once it marks a users profile as "On Hold", it is ...
- 183
0
votes
1
answer
49
views
CiviCRM not recognizing bounces
I tried sending emails using mass email which included wrong address. So CiviCRM was supposed to put those bad emails on bounces but it wasn't working.
I have already added an mail account for bounce ...
- 93
3
votes
1
answer
112
views
Bounce processing using oath-client with GSuite: Required parameter not passed: "refresh_token"
Using CiviCRM 5.37.2.
I'm trying to use the oath-client extension to do OAuth authentication of a Google Workspace (GSuite) account for bounce processing. The credentials are created on the Google ...
- 420