Questions tagged [bounce-processing]

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Fetch Bounces and Process Inbound Emails actions fail

Both my Fetch Bounces and Process Inbound Emails actions have recently started failing - but only when called as scheduled jobs. When I run them manually, by clicking on 'Execute Now' they appear to ...
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AWS complaints not being logged as spam bounce type

Using the Airmail extension with SES, we have SNS notifications to handle bounce and complaint events. In Civi, the schema doesn't seem to me to line up. Complaints are a different type of event than ...
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fetch_bounces Cron Problem

I have been having errors with the authentication for CiviMail's fetch_bounces. The error on the log for fetch_bounces reads: Fetch Bounces Entity: Job Action: fetch_bounces Summary Finished ...
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Bounce processing is not switching the Primary email after marking an Email "On Hold"

Our CiviCRM system has bounce processing setup. It appears to be correctly pulling the emails from the mailbox we setup. The issue is that once it marks a users profile as "On Hold", it is ...
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Understanding mail delivery system error probably connected to bounces

I'm having a hard time understanding an error I receive when sending a test mail from a mailing in CiviCRM: This message was created automatically by mail delivery software. A message sent by  <b....
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CiviCRM not recognizing bounces

I tried sending emails using mass email which included wrong address. So CiviCRM was supposed to put those bad emails on bounces but it wasn't working. I have already added an mail account for bounce ...
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Bounce processing using oath-client with GSuite: Required parameter not passed: "refresh_token"

Using CiviCRM 5.37.2. I'm trying to use the oath-client extension to do OAuth authentication of a Google Workspace (GSuite) account for bounce processing. The credentials are created on the Google ...
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