Questions tagged [civicase]

civicase identifies issues related to the CiviCase CiviComponent.

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CiviCase Error.. Help!

I am getting an error when I click manage case. Looks like it has something to do with custom fields for a custom field type (DLSE Claim). Wordpress 4.4.2 CiviCRM 4.6.11 This happened after ...
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3answers
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Determine client of new case from within hook

I'm setting up CiviCase with a new case type of 'Press Release'. We only have one press officer, but want other staff (those who more often deal directly with our members) to be able to open cases. So ...
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How can I show only Cases that have no Case Manager?

I asked a similar question recently, but I wanted an answer specifically for Drupal Views. I'm broadening my scope now. I thought I had an answer to my question via Case Reports. I can show only ...
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Why don't links work from CiviCase Dashboard to filter by case type?

This works correctly on the Joomla demo server with 4.6.0, but not on my Joomla with CiviCRM 4.6.8. Not sure if this is a problem with the more recent CiviCRM versions, or something else in my ...
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1answer
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CiviCase: Accordions not toggle (“Roles” “Activities”). Menu Options (“Add Activity” etc.) not “auto-trigger,” Admin menus at top of screen not open

CiviCRM 4.6.8; Drupal 7.39 Everything seems normal when I go to the dashboard initially. I click "Manage" to open a previous case. On the case management page that follows, pretty much all menus and ...
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2answers
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Upgraded CiviCRM 4.4.6 to 4.5.4; Case is adding but its not showing?

Upgraded civicrm 4.4.6 to 4.5.4. Case is adding but its not showing? I am using drupal-7.22.
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Issue in sections of civicrm that use /civicrm/.*/#/.* using LEMP

So civicrm case and extensions like simple donate use a path that includes the # character. When running on apache these work fine, but when I moved the site over to nginx, they stopped working. so I ...
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Normal to have API error while saving a Case Type?

I'm on CiviCRM 4.6.18 and Drupal. When I save a case type, I keep getting an error on the top right that says "API error: DB Error: already exists." I'm not sure if this is causing another issue I'm ...
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29 views

Workaround Duplicate Label

I noticed that all labels in the "Activity Type Options" and "Custom Fields" cannot be the same. For example, if I wanted to add a "Medical Assessment" activity type, I cannot use the same label again....
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How can I have a repeating activity in a case standard timeline?

I am currently exploring CiviCase. I like to setup an activity that tracks the progress of the client every 6 months. Is this possible with a case standard timeline? I can't predict how many times ...
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1answer
30 views

Problem with imported case activities not appearing in the case record

Identical issue to: https://forum.civicrm.org/index.php?topic=32904.msg140249#msg140249 which was never solved. Manually inserted a case with all of the tables mentioned in the post, yet it doesn't ...
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In 4.7 CiviCase relationships are being inserted the wrong way round: bug or feature?

On the 4.7 Drupal demo site I created a case of type 'Housing Support' for Rebekah Adams. I added Beulah Barkley as the 'Benefits Specialist. My user (Test Test in the demo) was the 'Homeless Service ...
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3answers
85 views

CiviCase error “required params missing”

I'm getting a fatal error in the popup when trying to edit Case details (eg Type, Status) by clicking on the grey pencil in the contact summary. This has only happened since I moved the installation ...
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CiviCase - cannot change summary

When I try and make changes in the Summary on CiviCase (i.e. change status or type) I get the error message: required params missing. Any ideas on what is causing this and how to fix it?
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1answer
50 views

Custom activity types do not appear in report filter

When creating a report from a template (specifically the Activity Report) custom case types are not available in the filter list.

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