Questions tagged [civicase]
civicase identifies issues related to the CiviCase CiviComponent.
411
questions
0
votes
0
answers
42
views
Can I use civi import/export to update a set of activities and attach them to cases?
I'm updating a set of activities in CiviCRM.
previously these have been recorded ad-hoc on the database, but in future they'll be part of a case.
To update previous details and bring them into the ...
0
votes
0
answers
49
views
Documenten document extension - backfilling documents
I was testing out the functionality of the Documenten extension as it looks promising. (We use CiviCase heavily and are starting to scan some paper files and add them to cases.)
The blog post here: ...
0
votes
1
answer
49
views
civiCase missing relationships to reports and new system category
I am getting errors about a missing case relationship to reports:
[error] $Fatal Error Details = Array
(
[callback] => Array
(
[0] => CRM_Core_Error
[1] => exceptionHandler
)
[code] => -19
...
0
votes
2
answers
40
views
Normal to have API error while saving a Case Type?
I'm on CiviCRM 4.6.18 and Drupal. When I save a case type, I keep getting an error on the top right that says "API error: DB Error: already exists." I'm not sure if this is causing another issue I'm ...
0
votes
2
answers
32
views
Workaround Duplicate Label
I noticed that all labels in the "Activity Type Options" and "Custom Fields" cannot be the same. For example, if I wanted to add a "Medical Assessment" activity type, I cannot use the same label again....
0
votes
2
answers
81
views
How can I have a repeating activity in a case standard timeline?
I am currently exploring CiviCase. I like to setup an activity that tracks the progress of the client every 6 months. Is this possible with a case standard timeline? I can't predict how many times ...
0
votes
1
answer
34
views
Problem with imported case activities not appearing in the case record
Identical issue to: https://forum.civicrm.org/index.php?topic=32904.msg140249#msg140249 which was never solved. Manually inserted a case with all of the tables mentioned in the post, yet it doesn't ...
0
votes
0
answers
38
views
In 4.7 CiviCase relationships are being inserted the wrong way round: bug or feature?
On the 4.7 Drupal demo site I created a case of type 'Housing Support' for Rebekah Adams. I added Beulah Barkley as the 'Benefits Specialist. My user (Test Test in the demo) was the 'Homeless Service ...
0
votes
3
answers
106
views
CiviCase error "required params missing"
I'm getting a fatal error in the popup when trying to edit Case details (eg Type, Status) by clicking on the grey pencil in the contact summary. This has only happened since I moved the installation ...
0
votes
0
answers
22
views
CiviCase - cannot change summary
When I try and make changes in the Summary on CiviCase (i.e. change status or type) I get the error message: required params missing.
Any ideas on what is causing this and how to fix it?
0
votes
1
answer
57
views
Custom activity types do not appear in report filter
When creating a report from a template (specifically the Activity Report) custom case types are not available in the filter list.