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Questions tagged [civicase]

civicase identifies issues related to the CiviCase CiviComponent.

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How can I show only Cases that have no Case Manager?

I asked a similar question recently, but I wanted an answer specifically for Drupal Views. I'm broadening my scope now. I thought I had an answer to my question via Case Reports. I can show only ...
Squishus Tyrannicus's user avatar
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1 answer
75 views

Why don't links work from CiviCase Dashboard to filter by case type?

This works correctly on the Joomla demo server with 4.6.0, but not on my Joomla with CiviCRM 4.6.8. Not sure if this is a problem with the more recent CiviCRM versions, or something else in my ...
Norris's user avatar
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CiviCase: Accordions not toggle ("Roles" "Activities"). Menu Options ("Add Activity" etc.) not "auto-trigger," Admin menus at top of screen not open

CiviCRM 4.6.8; Drupal 7.39 Everything seems normal when I go to the dashboard initially. I click "Manage" to open a previous case. On the case management page that follows, pretty much all menus and ...
Jonathan Leistiko's user avatar
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2 answers
54 views

Upgraded CiviCRM 4.4.6 to 4.5.4; Case is adding but its not showing?

Upgraded civicrm 4.4.6 to 4.5.4. Case is adding but its not showing? I am using drupal-7.22.
M Sivani's user avatar
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2 answers
31 views

Issue in sections of civicrm that use /civicrm/.*/#/.* using LEMP

So civicrm case and extensions like simple donate use a path that includes the # character. When running on apache these work fine, but when I moved the site over to nginx, they stopped working. so I ...
Wayne Watson's user avatar
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1 answer
35 views

SearchKit table display link is missing URL parameter

I have SearchKit searches/tables on cases that that use a link on the ID column. Some of them - I presume the ones that I built last - don't have URL parameter cid in it and thus lead to errors when ...
Jan's user avatar
  • 107
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1 answer
71 views

DB Error: constraint violation on changing case status

I am using three different case types on two of which I am getting a DB contraint violation when changing the case status. The failing SQL-query is the following: INSERT INTO `civicrm_activity_contact`...
Jan's user avatar
  • 107
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19 views

Exception when adding case type to custom field set

I have a custom field set that is used for cases of a certain case type. Adding a second case type brings up the following popup after saving: Warning: You have chosen to remove one or more subtypes. ...
Jan's user avatar
  • 107
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14 views

Civisualize for CiviCase not work

I have referred to the following: https://77.68.13.56/blog/civisualize-civicase https://github.com/mountev/civisualize/commit/4810617d23f5a64b95ada1671d4e90b3c164a096 The SQL inside can get the data ...
Nick's user avatar
  • 41
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1 answer
37 views

How to direct users to the case they just created using FormBuilder?

I’m using FormBuilder to create cases. When the form is submitted, I want the user to find themselves in case they just created. I don’t understand well enough the syntax of internal pages’ links or ...
Itamar's user avatar
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1 answer
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Best workaround for volunteer database with training journals

I’m hoping to create a volunteer section that will record and report on personal details, work location and training courses status etc. It was suggested that CiviCase would be the best option, ...
Paul Bertrand's user avatar
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31 views

How might I add Cases to Contacts in bulk?

I am building new workflows and want to add Cases to Individual Contacts retrospectively. Is it possible to add Cases in bulk (ie one Case of Type "XXX" per selected Contact)?. I would then ...
Simon Thornton-Wood's user avatar
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25 views

Creating a front page for case workers

I am trying to create a web form for our caseworkers to be able to use in WordPress, instead of having to go into CiviCRM, but I don't know how t do it, or where to start. Something like being able to ...
Dan Johnson-Morris's user avatar
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1 answer
68 views

Activity Time Incorrect in Drupal Views

I just created a Drupal 7 Views report to show the date and time when the user created a case activity. The date is correct. However, I entered this activity at 11:09 am this morning, but Views show ...
Kristine's user avatar
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48 views

Can I use civi import/export to update a set of activities and attach them to cases?

I'm updating a set of activities in CiviCRM. previously these have been recorded ad-hoc on the database, but in future they'll be part of a case. To update previous details and bring them into the ...
Craig Almond's user avatar
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52 views

Documenten document extension - backfilling documents

I was testing out the functionality of the Documenten extension as it looks promising. (We use CiviCase heavily and are starting to scan some paper files and add them to cases.) The blog post here: ...
RayWright's user avatar
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1 answer
53 views

civiCase missing relationships to reports and new system category

I am getting errors about a missing case relationship to reports: [error] $Fatal Error Details = Array ( [callback] => Array ( [0] => CRM_Core_Error [1] => exceptionHandler ) [code] => -19 ...
barbaraec's user avatar
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2 answers
41 views

Normal to have API error while saving a Case Type?

I'm on CiviCRM 4.6.18 and Drupal. When I save a case type, I keep getting an error on the top right that says "API error: DB Error: already exists." I'm not sure if this is causing another issue I'm ...
Kristine's user avatar
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2 answers
33 views

Workaround Duplicate Label

I noticed that all labels in the "Activity Type Options" and "Custom Fields" cannot be the same. For example, if I wanted to add a "Medical Assessment" activity type, I cannot use the same label again....
Kristine's user avatar
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2 answers
87 views

How can I have a repeating activity in a case standard timeline?

I am currently exploring CiviCase. I like to setup an activity that tracks the progress of the client every 6 months. Is this possible with a case standard timeline? I can't predict how many times ...
Kristine's user avatar
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1 answer
34 views

Problem with imported case activities not appearing in the case record

Identical issue to: https://forum.civicrm.org/index.php?topic=32904.msg140249#msg140249 which was never solved. Manually inserted a case with all of the tables mentioned in the post, yet it doesn't ...
Adam's user avatar
  • 479
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38 views

In 4.7 CiviCase relationships are being inserted the wrong way round: bug or feature?

On the 4.7 Drupal demo site I created a case of type 'Housing Support' for Rebekah Adams. I added Beulah Barkley as the 'Benefits Specialist. My user (Test Test in the demo) was the 'Homeless Service ...
Ken West's user avatar
  • 1,047
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3 answers
114 views

CiviCase error "required params missing"

I'm getting a fatal error in the popup when trying to edit Case details (eg Type, Status) by clicking on the grey pencil in the contact summary. This has only happened since I moved the installation ...
Jern's user avatar
  • 1,302
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23 views

CiviCase - cannot change summary

When I try and make changes in the Summary on CiviCase (i.e. change status or type) I get the error message: required params missing. Any ideas on what is causing this and how to fix it?
Dave Smith's user avatar
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1 answer
57 views

Custom activity types do not appear in report filter

When creating a report from a template (specifically the Activity Report) custom case types are not available in the filter list.
pmoz's user avatar
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