Questions tagged [civicontribute]
Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.
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3 views
Is the FirstData gateway compatible with CardPointe?
It looks like the account information that's been shared with me by my client is not complete and I'm wondering if I have need to get more information of if the default gateway for FirstData is not ...
1
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0answers
7 views
Configuring CardPointe Gateway
I've been using Civi for several years but never had to connect to CardPointe before. I'm told it's the new FirstData system but the information I have received to connect the site I'm building doesn'...
1
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0answers
16 views
Updating Contribution payment instrument based on Financial Trxn payment instrument when there are multiple transactions
I have a task where I need to clean up payment instrument data. The basic problem was caused by a custom payment instrument of TBD, which is somehow preventing contributions from updating correctly, ...
2
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1answer
17 views
Is there an update to AuthorizeNet.php with SHA-512 to replace MD5 check?
Is there an SHA-512 replacement for the AuthorizeNet.php module yet? If not I can work on it
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0answers
10 views
Authorize, let's encrypt issue?
Recently found particpant 'contributions' using online CC payments were missing trxn_id during a several hour period (Jan 31, 2019) - the civicrm_contribution and civicrm_financial_trxn rows were ...
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1answer
19 views
PayPal Multiple IPN Setup in Civicrm
A nonprofit entity introduces other nonprofits for social awareness.
Nonprofit entity is willing to use Civicrm in a way that their member Nonprofits can setup their donation pages with their own ...
3
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1answer
33 views
(SOLVED) String impossible to translate Civicontribute
It seems that i can't translate, even within word replacement, the 'Credit Card Information' string. I am using Stripe as payment processor. Would this be related to them and not CiviCRM?
Has anybody ...
1
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0answers
10 views
Billing address in CiviContribution Page
How can I hide the billing address in the form if the box "same billing address" is checked. This should only appear when it's unchecked?
If it's the same then it's useless to show it again, ...
2
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1answer
24 views
Why is the billing name missing from the contributions email receipt?
Emails being generated from new members are now missing 'billingName'. I'm not sure when this happened, we are on 5.11.
The presentation of the output is
Billing Name and Address
<blank>
<...
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1answer
28 views
Where does “Added By” value come from?
I logged into the back end as "Joomla Administrator". I manually processed a new membership for user "Sheridan Test14". The renewal correctly shows in the membership, contribution, and activity for ...
2
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1answer
26 views
how can I embed a civicontribute page in wordpress with gutenberg?
I cant see how to embedd a civicontribute page using gutenberg, any thoughts?
2
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0answers
29 views
What might cause contribution amounts to multiply by 100 instead of recording values with a decimal place
I'm working on a site where whenever a contribution is entered into civi with a decimal, it's multipled by 100. It's a lot like this old issue, except the site has not to my knowledge ever been ...
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0answers
14 views
Issue updating multiple contributions
The date field seems to break when trying to update multiple contribution dates.
Drupal 7, Civi 5.10.4 and 5.11, Shoreditch enabled or disabled. Also happens to break the Menu, KAM, Shoreditch, or ...
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1answer
41 views
how do I make a contribution Anonymous
I have a contribution page set up for a flood recovery fund and some people want to give but not be recognized for their gift.
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0answers
36 views
How to set up Accruals Accounting/Deferred Revenue?
In a video from 2017, CiviAccounts and the accruals accounting feature/deferred revenue are explained quite well: https://www.youtube.com/watch?v=bNIHXBA6EEg (starting from minute 39). According to ...
2
votes
1answer
21 views
Stripe and Webform?
CiviCRM 5.7.5, Drupal 7.63, Webform Civi integration 7.x-4.18
I've been trying to get Stripe to play nicely with Civi Webform but thus far I've not had any luck... what appears to me to happen is ...
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0answers
23 views
What does the option “Always post to Accounts Receivable” in CiviContribute do?
In the settings page of the CiviContribute module, there is the option "Always post to Accounts Receivable?" which can be activated or de-activated.
I have searched through the documentation and ...
1
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1answer
31 views
Profile error on existing Contribution Page
We have an existing contribution page that had two profiles included (one for top of page, one for bottom). I'm not sure when this broke, but currently (v 5.10.3), the bottom profile now appears to ...
3
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2answers
81 views
Why is my Contribution Detail Report (native CiviCRM Core report) not accurate?
Version: CiviCRM 5.7.4/5 (patched for Contact images)
A Donor sent in a chq for $100 - Staff entered originally as a Donation. Then Edited the Contribution to make it a Memoriam Donation. CiviCRM ...
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2answers
34 views
Membership Renewal from CiviCRM user dashboard error
Civi 5.10.4 - Wordpress 5.1
We have set up that when users login, they are automatically forwarded to a wordpress page called User Dashboard - where we embedded a shortcode for their CiviCRM ...
2
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2answers
28 views
Credit Card Icons Missing after Upgrade
I upgraded CiviCRM from 5.6.1 to 5.9.0 and later tried 5.10.4. Both time the credit card icons on our contribution and registration pages were missing after the upgrade (see image). I had to revert ...
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0answers
16 views
Can't change payment method in CiviProfile
We have Civi 5.8.1 on WordPress 5.1
A new contribution was added by an Admin. Check was accidentally selected and saved for the Payment Method. When we tried to edit that and change it to the ...
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0answers
39 views
Smarty does not display database fields
As a workflow message for a contribution confirmation, i use the following template. All values are displayed, except $financial_type_id and $source. Both stay empty in the output table. How come only ...
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1answer
27 views
Personalize workflow message “Contributions - Receipt (on-line)”
Using the action "Confirmation receipt - print or email" in a list of contributions, the message sent to the donateur seems to be "Contributions - Receipt (on-line)".
When adding manually a ...
2
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2answers
21 views
Searching for users by Total Contributions (CiviContribute, Drupal7)
I process donations on a third party site and would like to import these records to CiviContribute.
I've imported each donation as a separate contribution, e.g. Peter has made a donation on 14/01/19 ...
3
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2answers
58 views
“Could not find a valid session key.” when making a contribution
Error: "Error type: Could not find a valid session key."
This is similar to a number of other times people have run into this problem, but I've looked through all of those here on StackExchange, have ...
2
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1answer
25 views
Why can users no longer update their own billing/credit card details in CiviCRM? Using iATS Payments
Payment processor objects can implement the CiviCRM Core method updateSubscriptionBillingInfo to implement payment-processor specific code to update card-on-file type information with the payment ...
2
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2answers
65 views
Unable to take Credit Card payment via PayPal after civi update
Normally take credit card payments via civi with no problems - update to 5.10.0 and since then have been unable to take CC payment - error message staing 'Date Received is a required field.'
Process ...
5
votes
1answer
50 views
When making an in memory of donation -> why does the deceased contact not get marked deceased?
I noticed this with one of my clients who processes a lot of in memory of donations. I've reproduced this on https://dmaster.demo.civicrm.org :
1. enabled in Memory of profile on
https://dmaster.demo....
4
votes
1answer
30 views
CiviMember price sets are depending on CiviContribute?
When only CiviMember is enabled as active component, setting new price sets (civicrm/admin/price) throws am DB syntax error.
When CiviContribute is also enabled, setting new prices works.
Since ...
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0answers
18 views
I see “Contribution Amounts” in my invoice and Contribution Reports
I see "Contribution Amounts" in my invoice and the Contribution Reports whereas I dont see it added either in Price Set or in the Contribution Page Amount Section.
I am unsure from where its coming ...
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2answers
22 views
Finding ongoing Recurring Contributions
I am trying to find contacts who have live recurring contributions, and by that, I mean recurring contributions that will continue to give, not single contributions that were given as part or a ...
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1answer
23 views
DB Error on contribution form unless signed in
On one of our contribution forms for users to sign up and pay for a membership, we are getting a DB Error. Here is a screenshot of the contribution form so you can see where they are urged to create ...
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0answers
29 views
Why does VAT keep being added when editing payments
When we issue a membership the payment automatically feeds through the correct pricing. If we then have to go in to edit the membership the price updates by adding VAT on again to the already ...
8
votes
3answers
123 views
What is a line item? And what is a financial item and how are those two linked together?
I have created an extension to generate invoices (contributions) based on time spend on activities on a case.
For each activity a line item was created and added to the contribution.
Also the ...
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1answer
47 views
If a contact is in Trash (because they were merged) but the person with matching details fills in Membership what is a good outcome
Scenario was Contact A had email mydomain.co.nz
Contact A then filled out a Join/Renew (not using checksum) and used mydomain.nz
Result was Contact B was created.
Those contacts were later ...
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1answer
16 views
Admin-generated receipts show server name in email 'from' field
When we process a contribution in the back end and click the 'Send receipt?' button, a receipt is sent to the user from the address of our server (which is not listed in our 'FROM email address' list)....
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1answer
31 views
Offline Contribution receipts does not contain custom fields information
Currently using CiviCRM 5.9.1 and drupal 7.63
Contribution receipts works as expected if the checkbox to send receipt is checked while creating offline contribution. Receipts for offline ...
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0answers
29 views
Event Confirmation email not being sent
I am on version 4.7.19 and whenever someone pays with PayPal the event confirmation email is not beign sent.
The payment is processed, the status is paid, but no email sent. I have looked at ...
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0answers
15 views
On CiviContribute forms within WP, the behavior of predefined amounts and an “Other Amount” input box is broken
For CiviContribute forms in WordPress that have predefined fixed amounts ($25, $50, $100, ...) and that also allow an "Other" amount, it seems that the javascript that is supposed to clear the fixed ...
2
votes
1answer
52 views
Searching by check number after upgrading to 5.5.0
I recently upgraded to 5.5.0 and now when you edit a pending pay later contribution, add a check number, change status to complete and then i go to search contributions, enter the payment method and ...
2
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0answers
24 views
How to Implement Funds that Different Grants Belong to?
How would I go about implementing funds that different grants belong to? There would be annual funding rounds based on them. CiviGrant by itself doesn't provide this functionality.
Two ways to ...
0
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1answer
15 views
CiviContribute - convert amounts into words
Is there a plugin that would populate a field with a word amount of a contribution total? Using such a token can make a letter more personalized. Similar to the SpellNumber formula in Excel. I.e. $240....
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0answers
19 views
Contribution form with both Stripe and Paypal
I have a contribution form that allowed payment by both paypal and stripe. It used to work. Now when a donor checks paypal, nothing happens. The java script reports it is trying to access stripe.com.
...
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3answers
88 views
Test Payments showing Incomplete Transaction (CiviCRM 5.8.2)
While building out a transition plan from Drupal to Wordpress, after getting CiviCRM setup on Wordpress, I tried making a test contribution. However, all attempts resulted in Pending (Incomplete ...
5
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0answers
54 views
CiviCRM Stripe PCI Compliance
I am using the latest version of the Stripe extension (5.2) and have CiviCRM up-to-date and Drupal. I'm getting this error in my Stripe portal, I only use Stripe with CiviCRM. Can anyone provide some ...
5
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1answer
49 views
Change Payment Method without creating additional transactions
A version of this has been asked before - but the answer was quite complex - so I am hoping for an ELI5.
Essentially - when manually adding contributions - sometimes people make mistakes. when ...
4
votes
1answer
45 views
CiviCRM + Webform + Paid Events - no price displayed in table
I'm using Webforms for events because I have a parent/carer booking up to three children onto a holiday club.
I am struggling with the price. I have a contribution page set up (I've tried with and ...
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0answers
17 views
Pay later payment method does not get overwritten when payment is made
When someone selects Pay Later, the payment method defaults to Cheque.
When they pay, we record the payment method they used, for example, Bank Transfer.
When I do a search on contributions made by ...
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0answers
19 views
When editing recurring contributions or changing payment details donor see “Network Error - Unable To Reach The Server”
Drupal 7.61
CiviCRM 5.4.1
When you click Edit or Change Billing on recurring donations, donors get "Network Error - Unable to Reach the Server"
I do get a console Error and a Warning.
Warning = ...
