Questions tagged [civicontribute]
Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.
986
questions
0
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1answer
17 views
Allocate money from Donor to student
i doing customize CiviCRM 5.29.1 for Wordpress 5.5.1 last version.
i have create 2 contact type individual: Donor, Student
Donor donation money for student. Donation money allocate to student. student ...
0
votes
1answer
18 views
Pay Later not showing
For some reason after updating to CiviCRM 5.29.1 the "Pay Later" option (which is selected) is no longer working on DarrylWPerry.com/donate Can someone help, please?
1
vote
1answer
16 views
Access Denied when making Contributions with Auto renewal and discount
When making a contribution (i.e. membership payment) I get an Access Denied message from Paypal, where the following conditions apply:
An applicable Discount is enabled
The user has toggled the Auto-...
2
votes
1answer
31 views
Donation Pages Automatically Redirect
Issue
Links to donation pages result in automatic redirects to the home page for users other than administrators. Base page loads correctly. ACL is configured to allow contributions from all types of ...
3
votes
1answer
16 views
membershipTypeValues hook not updating membership price
On my civicrm contribution page I have a field that I want to use to calculate the membership price.
Currently Im trying to use the membershipTypeValues hook to edit the price after the contribution ...
0
votes
1answer
37 views
Contribution Page Time to Submit
Our contribution pages are not as fast as I would expect. What is the expected time people see to submit a CiviContribute page out of the box? Up until recently, it was reliably within 20-25s using ...
0
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1answer
13 views
Where did my price field go? It's missing!
After a recent civicrm upgrade, one of my pricefields in a price set just 'disappeared'. There were no errors showing and the pricefield appeared to be correctly configured.
1
vote
0answers
14 views
“Expected one membership but found 0”: Frequent but intermittent membership/contribution errors
Hi this is one of those really intractable problems which appears to have no obvious cause.
CiviCRM 5.28.3/Wordpress 5.5 (upgraded from 5.27 today, so unknown if upgrade could resolve problem).
...
0
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0answers
16 views
Membership form not displaying via shortcode
Wordpress: I'm trying to create a membership form from a contribution form with the following:
[civicrm component="contribution" id="5"]
The shortcode works: if I change the id to &...
0
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0answers
17 views
Can I use Civi platform to set up an online store?
Since we cant hold events due to Covid-19, I suggested opening an online store so we could sell tshirts, stickers, and other swag as a fundraiser.
I set up a Contribution page, and am using a price ...
1
vote
1answer
26 views
How to split contribution page into tabs
I would like to divide my contribution page into tabs: intro + priceset, payment information, submit section. How can I do that?
0
votes
1answer
15 views
How to determine Payment Processor for “pending” transactions (via SQL or otherwise)?
Is there a way to determine the Payment Processor for "pending" transactions? Our site has both Authorize.Net and PayPal Standard configured as payment methods, and I'm seeing and trying to ...
1
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0answers
12 views
CiviCRM & Quickbooks - What's the best way to achieve membership type accounting coding?
Been looking at Justin @ Agilewares fantastic QuickBooks extension and I had a question around our specific scenario and I'm not entirely sure if (or how) it can achieve what we need. Any suggestions ...
0
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0answers
21 views
Anonymous user cannot see contributionpage fields in Wordpress
We have a new wordpress site and have added a basic (to paypal) donation page- worls fine when logged in. but the contribution amount fields aren't showing for anonymous users.
Anonymous user view
...
2
votes
1answer
18 views
Tracking completed transactions on CiviCRM in Google Analytics
We have a Drupal site using CiviCRM and I would like to track how many times users go to our membership, subscription, and donation pages and then complete those respective transactions. In setting up ...
2
votes
1answer
16 views
set standard recurring unit on contribution site
is there a way to set a standard for the dropdown of the recurring units (yearly, monthly, etc.) on a civi contribution site? We would like to have "yearly" instead of "monthly".
I ...
0
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0answers
18 views
Transactions failed
Transactions on our credit card donation page are failing. Please advise. https://www.unitedwayofanderson.org/civicrm/contribute/transact?reset=1&id=1
1
vote
0answers
54 views
CiviCRM does not update status of PayPal Standard transactions after update to 5.27.2
Wordpress 5.4.2, CiviCRM 5.27.2
After updating CiviCRM to the latest version (5.27.2) CiviCRM stopped updating the status of contributions when payment is made using PayPal Standard payment procesor. ...
2
votes
1answer
30 views
How do i get the contribution table entries?
I want to get all the contribution table entries as a list which are equivalent to a given ID.
My contribution table has 4 entries and the contact ID for all the four contribution is 2.
I'm using the ...
1
vote
1answer
69 views
Does version 5.27 break links to live and test-drive pages for contribution pages?
Just upgraded a WP site to Civi 5.27.1. From 'Manage Contribution Pages' the links as given to Live and Test Drive for a given contribution page appear broken - i.e. they create a white screen ...
0
votes
1answer
15 views
How do I isolate the amount of a recurring contribution in CiviRules?
I want to use CiviRules to add new recurring donors to a group when they sign up, depending on how much they give per month.
I could set up the trigger to look at the value of each new contribution, ...
1
vote
1answer
31 views
Receipts for FL donors
The state of Florida, USA requires a special statement on contribution acknowledgements & receipts. I am trying to edit the online and offline workflow template so that it will include that ...
1
vote
0answers
25 views
PayPal Standard payments returning contribution status Pending
I've tried to search through the questions but not found anything similar (apologies if I have missed it). We have CiviCRM 5.24.4 and Drupal 7.72 with PayPay Standard. Payments are coming back as ...
0
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0answers
4 views
Record the annual fee owed by a member and generate a report showing instalments and amount outstanding
I need to set up a system in WordPress so that we can record the membership fee for each member (there are 4 fee levels) for the forthcoming 12-month period (ie 1 July 2020 - 30 June 2021). I would ...
0
votes
1answer
50 views
CiviCRM and Caldera Forms
I have a general question really.
I am working with a client who is using CiviCRM. He has a membership joining page, donation pages, main donation and sub donations ie. £4, £6, £10 as well as a ...
0
votes
1answer
18 views
Configure CiviMember / CiviContribute for livery company quarterage fees
Can anyone advise me on the best way to manage CiviCRM payments for a City of London livery company? I have tried various permutations using CiviMember and CiviContribute, but I haven't cracked it yet....
1
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2answers
26 views
List activity for all members (whether they have contributed or not)
Our treasurer has asked for a report to show the payment history for each contact, even if that contact has never paid anything.
'Contribution Aggregate by Relationship' report is perfect, we select ...
1
vote
0answers
13 views
CiviCRM auto populated Webform shown for anonymous users(Drupal 7)
I want to show the webform which is previously submitted for edit purpose for only the same user which filled this webform using his email ID.
I created webform with existing contact option ticked ...
2
votes
1answer
18 views
CiviContribute Component Settings not saving settings beyond Enable Tax and Invoicing option
I am setting up a fresh install (CiviCRM 5.24.5 / WordPress 5.4.1) but found that once I 'Enable Tax and Invoicing' within CiviContribute Component Settings no changes are saved on that page (I am ...
2
votes
1answer
31 views
Can you include html in word replacements?
We have a contribution page, it says the following when credit cards are declined:
Your payment was not successful. Please try again
we want it to say:
Your payment was not successful. Please try ...
0
votes
1answer
23 views
Why are custom field's multiple choice options all unchecked on contribution page?
Today I installed 5.25.0 (running with Drupal 7.69). I have a profile that includes a couple of custom fields that are multiple-choice (e.g. professional interests - check all the apply). The choices ...
0
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0answers
18 views
Delay in membership status change from Pending to New
I'm trying to understand what triggers the change of membership status from "Pending" to "New" once a payment for a membership has been made.
This process used to happen within a minute of the ...
0
votes
1answer
26 views
Custom fields are not pre-populating on profiles added to events, membership, contributions, etc
I have some custom contact fields that are not pre-populating the fields on event registrations, memberships, contribution pages, etc. Other fields in the profile pre-populate. When I use the profile ...
1
vote
2answers
30 views
Session variables destroyed while making contribution through webform in Drupal 8
I'm not sure this is the best place for this but really needing some assistance with this.
Using Drupal 8.8.5 and CiviCRM 5.24.3 along with webform 5.9 and the latest version of webform_civicrm.
...
2
votes
3answers
224 views
Thank You Mailing for Permissioned Relationship after Renewal
I'm trying to setup a scheduled reminder to send a Thank You message after a membership is renewed. Note that this is for organisation memberships
I only want this message to go to the permissioned ...
1
vote
1answer
22 views
Are we able to see why a payment failed?
Our contribution pages are working for some individuals and for others, payments are failing. Is there a way to see what the cause of this issue is for the payments that are unable to go through?
2
votes
1answer
29 views
How to limit/choose what profile data is included in confirmation emails?
We collect a lot of data from people who buy a membership using a Contribution Page. The confirmation/thank you email includes all of that data, which is a problem: some of the data we collect is not ...
1
vote
1answer
18 views
Can you change Pending (Incomplete Transaction) to Pending (Pay Later)?
Is it possible to change pending transactions from incomplete to pay later?
Without editing db?
0
votes
1answer
46 views
CiviContribute adding $200 even to every transaction
CiviCRM 5.24.4/WP 5.4
Some freakish behavior going on with CiviContribute and Stripe processing. Based on Stripe logs, it looks like its originating with CiviContribute. Everything worked for at ...
0
votes
1answer
26 views
(Stripe) CRM_Core_Payment_Manual::setAPIParams() Fatal Error
CiviCRM 5.24.4/Wordpress 5.4
Getting hourly alerts from Cron, pertaining to some kind of API failure with Stripe. I suspect it has to do with the version-setting, but I'm unclear on how to address ...
0
votes
1answer
14 views
Stripe Settings not there . .
CiviCRM 5.24.4/WordPress 5.4
Need to sort out Stripe webhook settings, but Administer>CiviContribute>Stripe Settings just takes me to the main admin page. Nothing there at all.
Anybody know why this ...
1
vote
0answers
17 views
CiviContribute member pages with both free and paid member signup options
I'm building a site for a client that allows members to sign up through a standard CiviContribute contribution page. I have a requirement from the client to allow users to select from a free ...
0
votes
0answers
22 views
How to fix a broken invoice message template?
On a site that I've been looking after for over 10 years (and which therefore has gone through a lot of Civi upgrades, currently on 5.24.x) I've just turned on the invoicing feature.
The problem is ...
1
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0answers
6 views
eWay Recurring Not Taking the Recurring Payment
I have installed and configured eWay recurring on my CiviCRM Wordpress site. The CRON jobs are running for the eWay Recurring Payments and eWay Transaction Verification jobs. Users make the initial ...
2
votes
1answer
32 views
Including Premiums section breaks Contribution Page when using Stripe
The "Make Contribution" button fails to load confirmation page. We had recently added a captcha and a premium section to the page, so tried disabling them. We found that the premium section was the ...
3
votes
1answer
20 views
Getting recurring contributions with Authorize.net that predate CiviCRM instance to register in CiviCRM
I have a client who used authorize.net for contributions before switching to using civicrm several years ago. They have continued to use authorize.net as their payment processor with CiviCRM, however ...
0
votes
1answer
21 views
Is there a way to set the autorenewal checkbox on a membership contribution page to be ticked by default?
We're running on Drupal 7.69 and Civi 5.13.x.
Is there a way to have the option to autorenew ticked by default through configuration?
See image below:
0
votes
1answer
11 views
Contribution Receipt Comment
When CiviCRM sends an email Recurring Donation Receipt below the Zip Code field there is a Comment field.
What mySqlTable stores the string that shows in the Comment associated with a recurring ...
0
votes
2answers
39 views
Adding Facebook tracking pixel to contribution confirmation pages
We're on Drupal 7.69 and CiviCRM 5.13.x.
One of our clients want to add facebook tracking pixel codes to the membership confirmation page after payment.
We are using the Facebook Tracking Pixel ...
1
vote
1answer
53 views
Has anyone gotten GiveWP to work with CiviCRM
One of my associates wants to use GiveWP for donation forms. GiveWP has a plugin
https://shop.civivip.com/civi-plugins/give-donation-pages-integration/
The current version is called
civivip_give-0.3....
