Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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1answer
17 views

Allocate money from Donor to student

i doing customize CiviCRM 5.29.1 for Wordpress 5.5.1 last version. i have create 2 contact type individual: Donor, Student Donor donation money for student. Donation money allocate to student. student ...
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1answer
18 views

Pay Later not showing

For some reason after updating to CiviCRM 5.29.1 the "Pay Later" option (which is selected) is no longer working on DarrylWPerry.com/donate Can someone help, please?
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1answer
16 views

Access Denied when making Contributions with Auto renewal and discount

When making a contribution (i.e. membership payment) I get an Access Denied message from Paypal, where the following conditions apply: An applicable Discount is enabled The user has toggled the Auto-...
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1answer
31 views

Donation Pages Automatically Redirect

Issue Links to donation pages result in automatic redirects to the home page for users other than administrators. Base page loads correctly. ACL is configured to allow contributions from all types of ...
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1answer
16 views

membershipTypeValues hook not updating membership price

On my civicrm contribution page I have a field that I want to use to calculate the membership price. Currently Im trying to use the membershipTypeValues hook to edit the price after the contribution ...
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1answer
37 views

Contribution Page Time to Submit

Our contribution pages are not as fast as I would expect. What is the expected time people see to submit a CiviContribute page out of the box? Up until recently, it was reliably within 20-25s using ...
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1answer
13 views

Where did my price field go? It's missing!

After a recent civicrm upgrade, one of my pricefields in a price set just 'disappeared'. There were no errors showing and the pricefield appeared to be correctly configured.
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14 views

“Expected one membership but found 0”: Frequent but intermittent membership/contribution errors

Hi this is one of those really intractable problems which appears to have no obvious cause. CiviCRM 5.28.3/Wordpress 5.5 (upgraded from 5.27 today, so unknown if upgrade could resolve problem). ...
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16 views

Membership form not displaying via shortcode

Wordpress: I'm trying to create a membership form from a contribution form with the following: [civicrm component="contribution" id="5"] The shortcode works: if I change the id to &...
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17 views

Can I use Civi platform to set up an online store?

Since we cant hold events due to Covid-19, I suggested opening an online store so we could sell tshirts, stickers, and other swag as a fundraiser. I set up a Contribution page, and am using a price ...
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1answer
26 views

How to split contribution page into tabs

I would like to divide my contribution page into tabs: intro + priceset, payment information, submit section. How can I do that?
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1answer
15 views

How to determine Payment Processor for “pending” transactions (via SQL or otherwise)?

Is there a way to determine the Payment Processor for "pending" transactions? Our site has both Authorize.Net and PayPal Standard configured as payment methods, and I'm seeing and trying to ...
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0answers
12 views

CiviCRM & Quickbooks - What's the best way to achieve membership type accounting coding?

Been looking at Justin @ Agilewares fantastic QuickBooks extension and I had a question around our specific scenario and I'm not entirely sure if (or how) it can achieve what we need. Any suggestions ...
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21 views

Anonymous user cannot see contributionpage fields in Wordpress

We have a new wordpress site and have added a basic (to paypal) donation page- worls fine when logged in. but the contribution amount fields aren't showing for anonymous users. Anonymous user view ...
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1answer
18 views

Tracking completed transactions on CiviCRM in Google Analytics

We have a Drupal site using CiviCRM and I would like to track how many times users go to our membership, subscription, and donation pages and then complete those respective transactions. In setting up ...
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1answer
16 views

set standard recurring unit on contribution site

is there a way to set a standard for the dropdown of the recurring units (yearly, monthly, etc.) on a civi contribution site? We would like to have "yearly" instead of "monthly". I ...
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18 views

Transactions failed

Transactions on our credit card donation page are failing. Please advise. https://www.unitedwayofanderson.org/civicrm/contribute/transact?reset=1&id=1
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0answers
54 views

CiviCRM does not update status of PayPal Standard transactions after update to 5.27.2

Wordpress 5.4.2, CiviCRM 5.27.2 After updating CiviCRM to the latest version (5.27.2) CiviCRM stopped updating the status of contributions when payment is made using PayPal Standard payment procesor. ...
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1answer
30 views

How do i get the contribution table entries?

I want to get all the contribution table entries as a list which are equivalent to a given ID. My contribution table has 4 entries and the contact ID for all the four contribution is 2. I'm using the ...
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1answer
69 views

Does version 5.27 break links to live and test-drive pages for contribution pages?

Just upgraded a WP site to Civi 5.27.1. From 'Manage Contribution Pages' the links as given to Live and Test Drive for a given contribution page appear broken - i.e. they create a white screen ...
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1answer
15 views

How do I isolate the amount of a recurring contribution in CiviRules?

I want to use CiviRules to add new recurring donors to a group when they sign up, depending on how much they give per month. I could set up the trigger to look at the value of each new contribution, ...
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1answer
31 views

Receipts for FL donors

The state of Florida, USA requires a special statement on contribution acknowledgements & receipts. I am trying to edit the online and offline workflow template so that it will include that ...
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0answers
25 views

PayPal Standard payments returning contribution status Pending

I've tried to search through the questions but not found anything similar (apologies if I have missed it). We have CiviCRM 5.24.4 and Drupal 7.72 with PayPay Standard. Payments are coming back as ...
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4 views

Record the annual fee owed by a member and generate a report showing instalments and amount outstanding

I need to set up a system in WordPress so that we can record the membership fee for each member (there are 4 fee levels) for the forthcoming 12-month period (ie 1 July 2020 - 30 June 2021). I would ...
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1answer
50 views

CiviCRM and Caldera Forms

I have a general question really. I am working with a client who is using CiviCRM. He has a membership joining page, donation pages, main donation and sub donations ie. £4, £6, £10 as well as a ...
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1answer
18 views

Configure CiviMember / CiviContribute for livery company quarterage fees

Can anyone advise me on the best way to manage CiviCRM payments for a City of London livery company? I have tried various permutations using CiviMember and CiviContribute, but I haven't cracked it yet....
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2answers
26 views

List activity for all members (whether they have contributed or not)

Our treasurer has asked for a report to show the payment history for each contact, even if that contact has never paid anything. 'Contribution Aggregate by Relationship' report is perfect, we select ...
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0answers
13 views

CiviCRM auto populated Webform shown for anonymous users(Drupal 7)

I want to show the webform which is previously submitted for edit purpose for only the same user which filled this webform using his email ID. I created webform with existing contact option ticked ...
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1answer
18 views

CiviContribute Component Settings not saving settings beyond Enable Tax and Invoicing option

I am setting up a fresh install (CiviCRM 5.24.5 / WordPress 5.4.1) but found that once I 'Enable Tax and Invoicing' within CiviContribute Component Settings no changes are saved on that page (I am ...
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1answer
31 views

Can you include html in word replacements?

We have a contribution page, it says the following when credit cards are declined: Your payment was not successful. Please try again we want it to say: Your payment was not successful. Please try ...
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1answer
23 views

Why are custom field's multiple choice options all unchecked on contribution page?

Today I installed 5.25.0 (running with Drupal 7.69). I have a profile that includes a couple of custom fields that are multiple-choice (e.g. professional interests - check all the apply). The choices ...
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0answers
18 views

Delay in membership status change from Pending to New

I'm trying to understand what triggers the change of membership status from "Pending" to "New" once a payment for a membership has been made. This process used to happen within a minute of the ...
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1answer
26 views

Custom fields are not pre-populating on profiles added to events, membership, contributions, etc

I have some custom contact fields that are not pre-populating the fields on event registrations, memberships, contribution pages, etc. Other fields in the profile pre-populate. When I use the profile ...
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2answers
30 views

Session variables destroyed while making contribution through webform in Drupal 8

I'm not sure this is the best place for this but really needing some assistance with this. Using Drupal 8.8.5 and CiviCRM 5.24.3 along with webform 5.9 and the latest version of webform_civicrm. ...
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3answers
224 views

Thank You Mailing for Permissioned Relationship after Renewal

I'm trying to setup a scheduled reminder to send a Thank You message after a membership is renewed. Note that this is for organisation memberships I only want this message to go to the permissioned ...
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1answer
22 views

Are we able to see why a payment failed?

Our contribution pages are working for some individuals and for others, payments are failing. Is there a way to see what the cause of this issue is for the payments that are unable to go through?
2
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1answer
29 views

How to limit/choose what profile data is included in confirmation emails?

We collect a lot of data from people who buy a membership using a Contribution Page. The confirmation/thank you email includes all of that data, which is a problem: some of the data we collect is not ...
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1answer
18 views

Can you change Pending (Incomplete Transaction) to Pending (Pay Later)?

Is it possible to change pending transactions from incomplete to pay later? Without editing db?
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1answer
46 views

CiviContribute adding $200 even to every transaction

CiviCRM 5.24.4/WP 5.4 Some freakish behavior going on with CiviContribute and Stripe processing. Based on Stripe logs, it looks like its originating with CiviContribute. Everything worked for at ...
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1answer
26 views

(Stripe) CRM_Core_Payment_Manual::setAPIParams() Fatal Error

CiviCRM 5.24.4/Wordpress 5.4 Getting hourly alerts from Cron, pertaining to some kind of API failure with Stripe. I suspect it has to do with the version-setting, but I'm unclear on how to address ...
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1answer
14 views

Stripe Settings not there . .

CiviCRM 5.24.4/WordPress 5.4 Need to sort out Stripe webhook settings, but Administer>CiviContribute>Stripe Settings just takes me to the main admin page. Nothing there at all. Anybody know why this ...
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0answers
17 views

CiviContribute member pages with both free and paid member signup options

I'm building a site for a client that allows members to sign up through a standard CiviContribute contribution page. I have a requirement from the client to allow users to select from a free ...
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0answers
22 views

How to fix a broken invoice message template?

On a site that I've been looking after for over 10 years (and which therefore has gone through a lot of Civi upgrades, currently on 5.24.x) I've just turned on the invoicing feature. The problem is ...
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0answers
6 views

eWay Recurring Not Taking the Recurring Payment

I have installed and configured eWay recurring on my CiviCRM Wordpress site. The CRON jobs are running for the eWay Recurring Payments and eWay Transaction Verification jobs. Users make the initial ...
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1answer
32 views

Including Premiums section breaks Contribution Page when using Stripe

The "Make Contribution" button fails to load confirmation page. We had recently added a captcha and a premium section to the page, so tried disabling them. We found that the premium section was the ...
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1answer
20 views

Getting recurring contributions with Authorize.net that predate CiviCRM instance to register in CiviCRM

I have a client who used authorize.net for contributions before switching to using civicrm several years ago. They have continued to use authorize.net as their payment processor with CiviCRM, however ...
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1answer
21 views

Is there a way to set the autorenewal checkbox on a membership contribution page to be ticked by default?

We're running on Drupal 7.69 and Civi 5.13.x. Is there a way to have the option to autorenew ticked by default through configuration? See image below:
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1answer
11 views

Contribution Receipt Comment

When CiviCRM sends an email Recurring Donation Receipt below the Zip Code field there is a Comment field. What mySqlTable stores the string that shows in the Comment associated with a recurring ...
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2answers
39 views

Adding Facebook tracking pixel to contribution confirmation pages

We're on Drupal 7.69 and CiviCRM 5.13.x. One of our clients want to add facebook tracking pixel codes to the membership confirmation page after payment. We are using the Facebook Tracking Pixel ...
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1answer
53 views

Has anyone gotten GiveWP to work with CiviCRM

One of my associates wants to use GiveWP for donation forms. GiveWP has a plugin https://shop.civivip.com/civi-plugins/give-donation-pages-integration/ The current version is called civivip_give-0.3....

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