Questions tagged [civicontribute]
Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.
1,040
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11 views
Contribution page just shows the shortcode on the Thank you page
this is on civicrm 5.39.0 on wordpress 5.8.
I have a wordpress page https://bbsadev.douglasscloud.co.uk/payment-process-bacs/ with Contribution shortcode [civicrm component="contribution" id=...
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9 views
Fooling civicrm into thinking payment processor supports recurring donatoins
I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay.
Frustratingly, If you have two payment processors and one of them does not support recurring ...
2
votes
1answer
20 views
Active Contribution Page not available in Insert CiviCRM Content in Wordpress
Atempting to add an active Contribution Page to a public Wordpress page but it is not available in the select field in Insert CiviCRM Content in Wordpress. Is this because I am using a separate ...
0
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1answer
15 views
Random Additional LineItem appearing in a membership sign up form
3 Additional LineItems have just been spotted in one of our membership sign up forms (for organisations) - though they have never been set up (I don't know how such things would be set up), and don't ...
2
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1answer
23 views
“Total amount” and “Balance owed” should by default be attributes to the same “contribution”
Good day,
and thanks for your support.
I think I have a pretty common issue: when registering a contribution which is paid off with several payments it is not easy to find a proper solution to have ...
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1answer
30 views
Drupal 9 Webform - Adding Membership to Contribution
I am trying to build a CiviCRM Webform in Drupal 9. Everything appears to work well except for the fact that the membership fee for a membership does not add to the total due.
In this screenshot, a ...
1
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1answer
14 views
Find contribution excluding certain financial types and sending email
I have around 30 financial types listed in CiviCRM.
I would like to find a list of contribution excluding 5 of those financial types and send an email. This is something needs doing often.
If I would ...
1
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1answer
14 views
“HTTP Error 404.0 - Not Found” error on Contribution page
I'm relatively new to CiviCRM and am excited to learn more about the application in the future. I have a Wordpress site created using Elementor. I have plenty of contacts and donations in the ...
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1answer
13 views
IATS ACH Civi is not recording when a donation has been refunded or returned
Civi is not recording when a donation has been refunded or returned. Is there a way for Civi to record returns or would these have to be recorded manually?
IATS EXTENSION: 1.7.4
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1answer
23 views
When I go to the “Advanced Search” Screen, I don't see the tab Contributions
When I go to the "Advanced Search" Screen, I don't see the tab Contributions for searching on the fields related to donations.
Is this a bug or the consequence of having activated only the ...
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2answers
31 views
How to flag all contributors with a specific tag?
I am wondering if it is possible to flag all the contacts who ever made a contribution in the past with a specific tag.
When I search for the contributors and select all of them, no action is ...
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1answer
26 views
After update CiviCRM IATS Extension to 1.7.4, Card on file and Expiry Date fields are not showing
When we create a new iATS recurring donation, we can edit the payment information, but the old iATS recurring donations cannot be updated. I have checked in extension code getting the customer code by ...
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1answer
26 views
For new Contributions entered manually, how do I add an “InMemoriam” section to the manual data entry form?
We occasionally receive donation cheques in memory of someone. For the public Contribution Page I've created a profile which asks for the particulars (name, rank, other info)of the deceased but I can'...
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1answer
29 views
IATS can retry failed donations 7 days after the failure?
Is there a way that IATS can retry failed donations 7 days after the failure happened rather than the following month?
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1answer
21 views
Where are the 'Contributions - Receipt (on-line) templates stored?
I want to customise on line receipts, but am struggling to make a start. I can see the on line receipt in the Message Templates - 'Contributions - Receipt (on-line)' but can't find where the other ...
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1answer
11 views
How to request OK to communicate by email (only)? Without coding
In the 'Manage Contribution Payment' screen we want to simply ask the donor if they are happy to be contacted by email - a simple Yes/No option in a profile. It doesn't seem possible to do this using ...
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5 views
Anyone try to integrate the payment processor SwipeSimple?
This is a product from CardFlight and is what a client's bank is suggesting. (Otherwise we'd have to use Authorize.net with them and pay higher fees.)
Thanks in advance to anyone with experience.
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2answers
28 views
How to export contact list that includes total contributions to date?
I can only either export my contacts, or contributions. Is there a way to export an amalgamated list of contacts including all contributions made by each contact, either that year/per year/within date ...
3
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0answers
34 views
Payments fail with PayPal Standard and “Could not find a valid session key”
CiviCRM assumes PayPal Standard redirects back, that it will preserve the session cookies. But sometimes it doesn't and this causes CiviCRM to fail, even though PayPal has successfully processed the ...
3
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2answers
28 views
qfKey are always invalid when returning from payment processor in contribution
I have a site which has been running for some time. Recently whenever anyone makes a contribution (via PayPal). When they click return to merchant they get the following error:
This is caused by ...
1
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1answer
38 views
Why are emails not being sent when a contribution is made?
We are using CiviCRM 5.35.0, but I have tracked this issue down to the installation of 5.34.0 (updated from 5.33.2). Our CMS is Drupal 7.78. Our PHP is 7.3.27. Our outbound mail setting in CiviCRM is &...
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1answer
24 views
Unable to edit existing contributions after CiviCRM upgrade
Issue arises after upgrading from 5.25 to 5.34.
When attempting to edit any contribution and consequently saving, the form returns an error 'please enter a valid amount'
It appears that the system is ...
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0answers
8 views
Under what conditions would civicrm_contribution.net_amount be NULL?
My assumption is that net_amount should always be a number, and always equal to (total_amount - ifnull(fee_amount, 0)).
Is there ever a time where net_amount should be null, and if so, what's the ...
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1answer
46 views
Failing to create Wordpress account with user name provided in profile on contribution page
Initial situation
We have a contribution page to purchase a membership. A profile is used to collect address data. Furthermore, this profile is configured to also create a Wordpress user account: The ...
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1answer
18 views
Cannot delete contributions
I am trying to delete a contribution and after I confirm that I want to it just hangs with the pop up and a spinning CiviCRM logo indefinitely. I get the following in the error log.
Feb 24 10:07:53 [...
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0answers
53 views
Contributions in WordPress causing fatal errors
WordPress v5.6.1
CiviCRM 5.34.0
php 7.3
No custom extensions that affect contributions except CiviDiscount.
When I try to add a new contribution or view contributions, I get an error and the log ...
1
vote
1answer
12 views
Trying to get New Member, Member Renewal Contribution working
CiviCRM 5.33.2, Drupal 7.78. Using example tokens found in the CiviCRM docs at "Tokens and mail merge/Checksum for Contribution Pages for Membership Renewals" to create an email to go out, ...
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0answers
13 views
Advanced Search -> Contribution Tab and Contribution Dashboard returns a fatal error
I'm seeing the same behaviour as listed in this Issue: https://lab.civicrm.org/dev/core/-/issues/528
However, I'm running 5.33.1 and WordPress 5.6. The fix listed there appears to have been superseded ...
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0answers
22 views
“You do not have permission to access this page” on a CiviContribute confirmation page
I have a totally standard CiviContribute page on a system running CiviCRM 5.27.2 on top of WordPress. "Allow other amounts" is true. Minimum amount: $5. The default amount is also $5. Here's ...
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0answers
27 views
Contribution Error: “failed to update contribution in database”
UPDATE. I'm not posting this as an answer since it provides none. When 5.34 became available, I tried an update on this site and the problem went away. I guess there was an issue with 5.33.2. I'll ...
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1answer
21 views
How do I set up a “Mailing List Only” option in CiviCRM 5.29.1?
In addition to setting up paid Membership Sign-up, I am trying to create a free "Mailing List Only" option. I created a contribution page entitled "Mailing List Only", created a &...
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1answer
29 views
How to combine event registration fee and sponsorship donation in one price set?
I want to have a price set for an event which offers two mutually exclusive options: (1) registration fee for the event (2) a sponsorship fee. Option 1 should register the person as an attendee. ...
1
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1answer
32 views
Wordpress Civicrm -Uncaught ReferenceError: CRM is not defined for contribution page
WordPress - 5.4.4 ,
CiviCRM - 2.62 ,
Theme Avada
Using shortcode added contribution to page but in console, we are getting error Uncaught ReferenceError: CRM is not defined so the page is not ...
2
votes
1answer
17 views
Can't translate year(s)word for recurring contributions
in CiviContribute Recurring Contributions I can't translate the Year(s) word. I don't find it in PoEdit files. Word replacing doesn't work. Any ideas?
2
votes
1answer
22 views
Can't find Click the Continue button to proceed with the payment in translation string
I can't find Click the Continue button to proceed with the payment. from a Contribute form in the translation strings even if I can find other strings from that Contribute form. It's untranslated in ...
1
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1answer
17 views
CiviContribute/CiviCRM overrides content entered into a custom field each time a donation is made
Hopefully I can explain this so it makes sense. :)
We have customers that have donation pages (and events) that they use custom fields with, but when someone completes the custom field once, it does ...
1
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1answer
63 views
Problem with PayPal IPNs not going through
End of year and we are getting membership renewals. We've used PayPal for years no problem, but since Dec 1, the IPNs (instant purchase notifications) are not working correctly. The transactions are ...
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2answers
35 views
Smarty contribution summary works on one site, but not another on the same server
I have burned hours on this and feel at a wall. Would appreciate some fresh eyes to shed light on new avenues of exploration.
I am using "find Contributions" to generate a list of ...
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0answers
21 views
Processing mailed checks where donor sends monthly
We have quite a few donors that mail a check every month (probably 80% of our checks we receive). It is for the same amount and project(s). Each donor generally sends their check around the same time ...
0
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2answers
21 views
Edit the financial type of an online contribution?
We have some online contribution transactions that we'd like to assign to a different Financial Type. E.g. they were assigned Donation rather than Member Dues. Is there a way to manually change the ...
0
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1answer
14 views
How do I translate the “On behalf of Label”?
Using a multilingual install, on the configuration page of a contribution page, the "On behalf of Label" doesn't provide a multilingual option.
Switching languages and inputting the ...
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0answers
27 views
My URLs for contribute & member forms all automatically redirect the user to homepage, any help please?
There's not an obvious reason why this has begun happening as I carried out no changes to CiviCRM at all in the time between the last successful transaction (5 December) and the day I was alerted to ...
1
vote
1answer
17 views
How can I run a report with Pending (Incomplete Transaction)?
Essentially I want the contribution detail report but to filter Contribution Status: Pending, Is Pay Later: No
(I know I can do this with search)
I can do this with some extensions, but they do not ...
2
votes
1answer
12 views
Can “Contributions - Recurring Billing Updates” and similar messages be turned off?
We'd like to turn off Contributions - Recurring Cancellation Notification, Contributions - Recurring Billing Updates, and Contributions - Recurring Start and End Notification. We don't want the ...
2
votes
1answer
12 views
Is there a more elegant way to handling contribution pages that have ended?
When a contribution page passes its end date, you get the following error:
Is there a way to let the contribution page load, but display something like what is displayed on events?
Ideally it would ...
2
votes
2answers
51 views
Self-service update of credit card details - how to notify staff to re-process recurring contribution?
We would like to send out links for credit card recurring donors to update their credit card when a donation fails, using the solution from this question. Then, we need to somehow notify staff that ...
1
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1answer
49 views
Random Occurrences of Blank Contribution Thank You Pages
This is strange. Some donors are donating successfully but getting a blank thank you page. They get an email confirming their donation, but nothing on screen. D7 CiviCRM 5.31, Omnipay Cybersource
I ...
1
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1answer
27 views
Undefined index: auto-renew
Upon opening contribution page, we get the following PhP errors showing ABOVE the contribution pages.
See JGSNY Contribution Page
Notice: Undefined index: auto_renew in /home/jgsny/public_html/...
3
votes
1answer
39 views
Issue creating Premium - requiring subscription
When trying to add a new Premium (first one), I get the error "Please enter a Period Type" - even though the premium is a regular "product" and not a subscription.
Civi 5.31 / ...
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3answers
40 views
CiviContributions > New Contribution Page with an ANONYMOUS USER and no Login Display in Drupal (CiviCRM 5.25.0 / Drupal 7.70)
This is a multipart question:
1. I have added the following permissions for the anon user:
-CiviCRM: profile listings and forms
and
-CiviCRM: access all custom data
My desire is to block any other ...
