Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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1answer
9 views

How to automatically create a user account when someone donates?

My idea is something like this: When someone gives a donation, an account with specific permission gets created. User gets notification of the account creation via the contribution receipt or a ...
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0answers
10 views

How to handle a partial payment with a bounced check?

If someone pays an invoice with two checks (1 contribution, 2 payments), and one of the checks bounces, what is the correct way to record this? There seems to be almost no documentation on refunds - ...
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0answers
17 views

Form fields not displaying properly in Wordpress

I have set up a member dues contribution page. I then pasted it into a Wordpress page using a shortcode and then with a Wordpress plugin called the Page Links To. It doesn't display properly with ...
2
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1answer
32 views

How do you import contributions as Pending (Pay Later)?

After reviewing Pay Later status on imported contributions - I followed the answer - created a column listed as Is Pay Later - and added the value 1 to all contributions. Did it again as Yes - both ...
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1answer
22 views

Is it posisble to stop contributions of zero?

Back office staff occasionally and accidentally enter an amount of zero for a donation, which Civi accepts as valid. Is it possible to reject this as an error? Price sets can do this but don't ...
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1answer
47 views

DB Error: no such field — for new contribution page

Trying to create a New Contribution page, this is the message I get: "Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or ...
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1answer
21 views

Contribution page with cookies blocked just reloads on submission - is this expected behaviour?

We recently had a donor call our office who was having trouble donating online (https://secure.wildsight.ca/civicrm/contribute/transact?reset=1&id=1). It turned out they had blocked cookies in ...
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1answer
20 views

CiviCRM Recurring Contributions Report with Campaign

I'm trying to find a way to get a report on all the Recurring Contributions and what campaign they are attached too. Has anyone else done this? The Recurring Contributions report can give me the ...
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0answers
14 views

Billing address postal code not populated

If I select an item from a priceset on a contribution form, the billing address appears, but the postcode is not populated even though it is in the contact record. Any ideas? Ta
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1answer
24 views

Paypal PCI Compliance

Should the Omnipay Paypal checkout option be able to pass Paypal's PCI compliance checks? I have a client with a Paypal account ( although this is a payments pro account ) which has been limited ( ...
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1answer
27 views

Civicrm invoice number reset

We have activated the contribute form within our CIVI. We wondered: with the arrival of the new year, when there will be the need to restart from 1 with the invoice numbering, do we have to do some ...
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0answers
21 views

Mandatory key(s) missing from params array: entity_id

Using a fairly generic CiviCRM contribution page with membership (CiviCRM 5.19.4 + Drupal 7) and CiviDiscount (3.7). When a 100% discount code is used, instead of completing, the above error is ...
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1answer
24 views

Contribution form issue: cannot submit donation

It's Giving Tuesday and this donation form on my client's website won't allow credit card donors to submit their donations :o https://apprenticelearning.org/civicrm/?page=CiviCRM&q=civicrm%...
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1answer
18 views

Is there a work around for the limit (10) of soft credits that can be added to a contribution?

We need a way to work around the limit of soft credits that can be added to a contribution. I understand the limit is 10 but that is insufficient for our needs. Please advise.
2
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1answer
31 views

Importing contributions: “Expected one Contribution but found 25”

I am getting an error when I import contributions. I have successfully imported contributions before from other data sets. This dataset is a little more rich and I have now added a 3 custom fields ...
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0answers
18 views

Why was individual membership contribution deleted when their organizational relationship was disabled?

CiviCRM 5.19.2 on Drupal 7.67 We have a member who until recently was part of an organizational membership (by relationship). This year he moved on and took out an individual membership for the ...
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0answers
28 views

Trigger Rebuild Is Not Working

I am getting this error " [nativecode=1442 ** Can't update table 'civicrm_contact' in stored function/trigger because it is already used by statement which invoked this stored function/trigger.]" ...
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0answers
10 views

Error: Invalid format passed to crm.formatmoney

A donor provided the following screenshot. Based on what we can tell, the donor's credit card was declined - but I am not sure how they got this error - which led the donor to thinking our systems ...
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1answer
17 views

Contribution form errors after latest security release

We have three different clients reporting erratic errors on public-facing and administrative credit card donation forms. The error is that CiviCRM reports that a credit card + expiry is invalid, and ...
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1answer
21 views

Column Sorting Removed Filters in Find Contribution

We just upgraded to 5.19.1, but not sure when this started. When we go to Find Contributions, put some criteria in, get results, and then click on one of the column headers to sort the results, it ...
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0answers
18 views

How to fix transaction mistakes in CiviEvent & CiviContribute

In CiviEvent, had a user that mistook chargeback for refund then using the Line Item Edit extension made more mistakes. The result is that for one event payee shows $500 refund more than correct. Upon ...
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0answers
10 views

How to add a custom field to the civicontribute dashboard?

I've researched a bit on how to create a custom field and believe I understand the process (from this post), but I would now like to add the content of this field to the CiviContribute dashboard. ...
2
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1answer
28 views

CiviCRM selectively generating receipts/invoices for contribution pages

This could be an email deliverability issue - but I thought I would check to see if there is more I can do to troubleshoot. Many people are saying they are not receiving receipts and invoices when ...
3
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1answer
43 views

Update Donation Amounts for Monthly Recurring option

We are in the process of building out a contribution form (not webform) with the One-Time and Monthly option buttons at the top of the donation form. We are trying to figure out the best option to ...
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0answers
20 views

First steps for membership software

My european organization (~ 500 members) wants to buy a membership software. So far we have used a german site, but due to their advertisements within e-mails sent by us, we are not satisfied. In ...
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1answer
19 views

Email is not CC'd when a membership on behalf of organisation contribution is made

When an individual joins on behalf of an organisation, the receipt/invoice is not CC'd to the individual. It goes to the organisation email. On the email, it says it is CC'd to the individual but it ...
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0answers
8 views

How to customise 'print selected rows' in Contributions?

After Batch Data Entry, my users would like to print what was entered. Selecting 'print selected rows' after finding the contributions in the batch produces a basic report that are missing custom ...
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0answers
7 views

credit card fee amount - should this be part of a batch export?

I am currently looking into the integration of Stripe as a payment processor. So far, the test contributions are working as expected. For each contribution, the fee amount (processor fees) is also ...
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0answers
16 views

How do I pass the method of payment from CF CiviCRM to CiviCRM?

I'm building a contribution form in Caldera and using the CF CiviCRM contribution processor. I can't figure out how to enable options for both the online payment gateway and the "pay later" for users ...
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0answers
17 views

Membership on behalf of multiple organizations error

Our client is an association of Pension Funds. Several fund administrators manage multiple funds. The managers need to renew the memberships of each fund under their control. The funds are the members,...
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0answers
10 views

'deferred revenue'-transactions get only generated for offline membership bookings, not for online bookings - is this a bug?

Working with CiviCRM 5.18.4 on Wordpress. In CiviContribute I activated the "enable deferred revenue" checkbox. For a membership payment for a 12 month duration, this is supposed to create 12 monthly ...
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0answers
12 views

Paypal with Guest checkout stopped working?

CiviCRM 5.7, Drupal 7 As of about May 2019, around the time we upgraded to 5.7, the "guest checkout" option disappeared, i.e. it meant that donors had to create a paypal account to make a donation. ...
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2answers
42 views

How do I make “on behalf of” user proof?

There is no nicer way to say this. My client's end users couldn't follow instructions if they were tattooed on their hands. It's time to renew memberships. All members are organizations, so all ...
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0answers
23 views

Contributions page - Endless Loop and Doubling Content - JS problem?

we have trouble with our civicrm contribution page since we updated to 5.16.3 (running in wordpress 5.2.4): the contributions page was running fine with paypal standard and a pay later option in the ...
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0answers
33 views

Can webform manage two types of financing and correctly calculate the Tax-Deductible in the contribution?

I created two line items with different "Tax-Deductible" option in financial type (one type with yes other with no) but its not calculated correct in contribution Non-deductible Amount field. Can ...
4
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0answers
23 views

Scheduled Reminder Ignoring the Year of Membership End Dates

Our site is configured to send a scheduled reminder 1 day after the membership expiration date. Memberships are renewed through a contribution page. The reminder is only sent to non-auto renew members....
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1answer
13 views

How do I simplify multiple contributions?

Our client is association which only has organizational members. There are no individual memberships. However, member organizations have related contacts who require annual recertification. I want a ...
1
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1answer
23 views

Where do I change the wording “membership fee total?”

I'm already in the automated workflow templates, but I don't know which variable I need to tinker about with so that I change the wording. I have a recurring recertification, that I'm processing as a ...
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1answer
22 views

Organization Membership Payment page not recording memberships

As background information, all of our client's members are organizations. I see that if I select "on behalf of organization" and "membership section enabled" I get two copies of the profile on my page....
2
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1answer
35 views

A contribution batch containing transactions of more than one currencies causes fatal error

My setup: CiviCRM 5.18.3 on Drupal 7. I created a Contribution batch. At transactions I chose two transactions of difference currencies e.g. HKD and USD and Assign them to a batch. Then I no longer ...
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0answers
12 views

How do you display more than 50 rows in a Contribution Summary Report?

How do you display more than 50 rows in a Contribution Summary Report? I am able to export to CSV or PDF and get the full results - but I am unable to make it display on web more than 50 rows. D7 ...
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0answers
25 views

CiviCRM Report only showing 50 records

Do anyone else have Donation Reports that only show 50 records on the webpage but when you export it shows all of them? There is no pagination and looking at the demos, it looks like there should be. ...
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1answer
32 views

Guidance Needed on using CiviCRM API + PayPal to Complete Membership Contribution Payment

I'm at a total loss on how to make this work. I am using the CiviCRM API to create a contact, create a membership for that contact, and even create a contribution if that person selects check, ...
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2answers
24 views

CiviContribute Disappeared

We were on version 5.12 of Civi with WP 5.1.2 when I noticed our Donate page didn't work. After digging I noticed the CiviContribute was missing from the Components page. We upgraded to civi 5.18 ...
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1answer
23 views

Import Contribution failing, how to fix?

Receiving following error in drupal when importing contribution from a csv. Is there a quick fix for this? Error: Class name must be a valid object or a string in CRM_Import_Parser->...
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2answers
25 views

Sometimes can't save content

There have been multiple instances of this situation in multiple installations of CiviCRM. Details for the incident that has prompted this post: CiviCRM 5.16.2 on Wordpress 5.2.3 Using Firefox 69 and ...
2
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1answer
74 views

CiviCRM 5.17.5 and WordPress 5.2.3 just won't work

We have been stuck at CiviCRM 5.12.4 for months now. I have had issues with my Contribution page (details not needed here) as I tried to upgrade through Civi 5.14.2. So, I held off until today to try ...
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2answers
66 views

Adding Field to Advanced Search CIviCRM Contribution

I'm trying to add Notes field to the advanced Contribution search so that I can do wildcard search on the basis of notes but the DAO throwing error: "unknown column", as it's not able to locate ...
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1answer
28 views

Check numbers in reports

My client took great pains to record check numbers and payment amounts and wants to produce an event payment report which includes the check numbers associated with each registration. I can get ...
3
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0answers
19 views

Price-set deletion question Civicrm 5.*

Platform: WP 5.2, Civi 5.7 - UI seems not to allow deletion of price-sets - same behaviour in sandbox- create a price-set, add to an event; de-activate event, then try to delete price-set. No doubt ...