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Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

1
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0answers
4 views

How can we create memberships with two or more accumulated partial payments?

We'd like to let individuals pay membership fees incrementally, e.g. four quarterly occurring payments of 0.25M (where M is the total membership fee). It looks like the devs sought to do something ...
1
vote
1answer
11 views

Multiple Types of Contributions using CiviContributions Drupal Integration

I am trying to use one webform to collect multiple types of contributions from one contact. Specifically, we are trying to collect a sponsorship and in-kind donation for one event from one contact ...
5
votes
3answers
24 views

Conditional logic in Thank You letters

I recently took over the donor thank you letter process at the organization I work for and saw that Civi has the ability to create thank you letters for donors. The organization I work for has 5 ...
1
vote
0answers
15 views

Billing Address - Can i turn off saving billing addresses?

When someone pays by credit card it stores their billing address to the contact record. We are using auth.net for credit card payments. Is there a way to turn this off? I do not want to store billing ...
0
votes
1answer
11 views

Contribution Widget

I can't figure out why the Widget on my contribution page only shows "-- placeholder --" although about and button text are filled out...?
0
votes
1answer
14 views

Export contributions - missing Field Mapping dropdown

I was able to reproduce on CIVICRM DEMO site: https://demo.circle-interactive.co.uk Steps to reproduce: Find contributions Select contributions Select action 'Export contributions' Select option '...
0
votes
2answers
24 views

CiviCRM Contribution Page Theme

I was wondering if anyone had suggests on great themes that I could purchase or are free for the public facing CiviCRM contribution pages? We would like to to be very responsive (Mobile friendly) and ...
2
votes
1answer
13 views

wrong currency on contribution pages - how to correct?

I have set default currency to GBP, created memberships with GBP amounts, and set GBP as the currency within my contribution page. But membership fee displays in USD on the contribution page and when ...
2
votes
1answer
30 views

How to cope with CiviEvent user choices

I've set up a paid-for event with online registration which uses a price set where a user can choose how many tickets they want in each of the available types and optionally add a donation (by ...
1
vote
2answers
20 views

I keep getting Payment Instrument not valid when trying to import Contributions - after upgrade from LTS 4.6 to 5.3.x

We recently upgraded from LTS 4.6 to 5.3.1 (in July). Via the GUI we can see the Payment Method that we'd like to import -> Moneris -> id=6 Importing with Payment Method: Moneris -> fails: Reason:...
0
votes
0answers
16 views

Contribution Receipt Email for Live Transactions has [TEST] in the Subject Line

Everything with my live contribution page is working great EXCEPT for the fact that the email receipt that is sent out has [TEST] in the subject line of the email, and for the life of me I can't ...
2
votes
1answer
17 views

Error on recurring payment with one installment

I recently launched a new donation page that allows recurring payments via PayPal Standard. I noticed a couple of recurring contributions had a status of "Pending (Incomplete Transaction)". It turns ...
1
vote
1answer
31 views

How to add multiple individual in civicrm profile fields section in civicrm contribution page?

I need to create a Household with Individual Members in a Contribution Page. So an Individual will have First Name, Last Name and Email Id & Household will have Household Name I need to add this ...
3
votes
2answers
21 views

Donation Method - Suggested use?

Payment method is pretty clear, however, we would like to be able to differentiate between donations that come via Online, Mail, in person, etc. It seems like source would make the most sense, but ...
1
vote
1answer
18 views

Automatically create recurring donations from bank statements

I'm using the wonderful civibanking extension to import the bank statments, including creating the contributions from the donors that directly wire money to our bank account for the "normal" bank ...
3
votes
1answer
10 views

Failed contribution does not re-run if reject code is REJ:25 Capture card. Reported lost or stolen

We have our iATS Payment Settings failure count settings set to 3. In general this causes a failed donation to run for 2 consecutive days after the initial failed attempt. This would be 3 failed ...
3
votes
1answer
18 views

access denied on member signup with civicrm for anonymous

My question has to do with Civicrm member signup page. I am getting an error for anonymous users that they are not allowed access to the page. I am using Drupal 7 and CiviCRM 5.3. I am relatively new ...
0
votes
1answer
25 views

how to have seperate contribution pages for each membership type.?

i have 3 membership types. below is the screen shot so if a users wants to pick one of the memberships same contribution page opens up with a list of 3 membership types. i don't want this list ...
1
vote
0answers
32 views

invoice has 1 line item, but showing full price

I have setup a webform to sell tickets to events. A user can add multiple ticks for multiple users. When printing/emailing the invoice only 1 ticket appears. When viewing in the Civi dashboard the ...
1
vote
1answer
24 views

civicrm dropdown list not appearing on the same popup but underneath pop-up's layer

i am having a strange issue . 1.when i click on any drop-down , list does not show on the same place , but appears beneath the pop-up/ or the dropdown's layer. here is the screen shot, what's wrong ...
0
votes
1answer
27 views

CiviRules Issue with Smart Groups

I am trying to use CiviRules to give a membership to contacts automatically when a contribution is added. I have a Membership smart group to filter members and non-members but getting an error when ...
1
vote
1answer
26 views

Backdrop authentication function missing

I am using Backdrop CMS 1.10.1 with CiviCRM 5.2.2 and I am having trouble with the kcfinder, when uploading and inserting images, both into CiviMail and CiviContribute. The initial problem was a 500 ...
1
vote
2answers
33 views

payment_instrument_id is not a valid integer | Importing contribution

just want to ask quick question. I'm trying to import contribution from my csv files. In my csv files, I put the value of column Payment method as : Others, Cheque, Credit Card. (All the value has ...
1
vote
0answers
21 views

Wordpress Civicrm doesn't seem to generate invoice from other user roles except administrator

CMS: Wordpress 4.9.6 CiviCRM: 5.2.1 I'm trying to generate Invoice with the below url, Which is working fine when I login as administrator. but when I login as actual member to download Invoice from ...
2
votes
3answers
31 views

Customise contribution thank you page

I'm new to CiviCRM, but done a lot of playing around for a new activist network I'm a part of. It's a brilliant tool! We are building our site in wordpress. Becoming a member of our network is free, ...
1
vote
1answer
19 views

Added credit card not showing up

I recently discovered that our payment processor does in fact accept a credit cared type that wasn't enabled before. I went to Administer > CiviContribute > Accepted Credit Cards and enabled the card (...
3
votes
2answers
31 views

How do I move a contribution from one contact to another?

The site admin accidentally assigned an Event payment to himself - how do I move the contribution to the correct contact? I understand that insofar as it's an event, it's not as simple as changing the ...
1
vote
1answer
54 views

Contribution Tab not visible after upgrade to 5.2.1

after upgrading CiviCRM 5.2.1 in contacts I contribution tab disappeared. And "Contribution" is checked in Display preferences. I discovered that it depends that when I save admin/setting/...
1
vote
0answers
10 views

tracking civicontribute contributions with google ecommerce tracking

I need step by step guide to find out how and where i can enter the google analytics ecommerce tracking codes in civicrm drupal.
1
vote
2answers
33 views

Is it mandatory to link Membership to Contributions in CiviCRM

We have a whole bunch of contribution records to import into CiviCRM from our legacy database. The membership records already exist in CiviCRM. I can't find a way to link the new contribution records (...
0
votes
0answers
38 views

Membership/Contribution does not get updated

I’ve been using CiviCRM for half a year now and I think it’s great. There is just one thing that does not work quite right: When I add a membership/contribution to a user, both get recorded in the ...
1
vote
2answers
25 views

Different invoice template depending on payment gateway?

We have an client who uses two payment gateways - they have a requirement that some types of payments (contributions) use one payment gateway, and other types of contributions use another payment ...
1
vote
1answer
37 views

Blank civicrm?page=CiviCRM&q=civicrm/contribute/transact&reset=1 live contribution page wordpress

Wordpress 4.9.6, CiviCRM 5.1.2. Logged in as Administrator, all works fine (Events links, TEST Contribution page) but LIVE Contribution pages: gives just blank page. Nothing in php.error.log, ...
1
vote
2answers
29 views

How do I set up a group mailing list

I want to send a new event listing to all our members who have ticked a requesting information from us. At the moment when I choose the new mailing list option it's just a blank screen
1
vote
1answer
23 views

Undefined Index in an Event+Contribution Registration Webform

Running Civi 4.7.27 / Drupal 7.59 + Webform Integration I have Webforms to register Parent + Children and pay for an Event (the webforms are a bit complex, with lots of custom fields, but they used ...
2
votes
4answers
51 views

Is there a way to put CiviCRM in read-only mode or deactivate forms programmatically?

I have recently set up our website so that I can put it in read-only mode (using the Read Only Mode module) when doing maintenance, such as upgrades and code pulls, however, this is a Drupal function ...
1
vote
0answers
45 views

PayPal fee “Send to Friend” vs “Goods/Services”

We are a small resident association who use CiviCRM to record our membership details. There is an annual subscription each year which we have been entering manually. We want to move to allowing our ...
3
votes
3answers
60 views

How can I remove the Billing Name and Address section from the donation form?

I would like to remove the Billing Name and Address section (which includes the fields First Name, Last Name, Street, City, Country, State, ZIP) from the donation page. What would be a good way to go ...
1
vote
1answer
19 views

“Membership status cannot be calculated for <dates>” Renewal Error!

I am on Joomla 3.8.7 and civiCRM 4.7.31. Recently, Two members received the following error message when trying to renew their memberships: "The membership cannot be saved because the status cannot ...
2
votes
2answers
40 views

DB Error: no such field On Event Registration

We are getting a DB Error: no such field error when registering for a paid event. Here is the debug info which indicated a problem with an unknown column in the contributions table I think. I have ...
1
vote
1answer
14 views

Different Contributions if a member

Is it possible to configure a contribution page or amount to be different if the person is a member? For example, members pay $20 and non-members pay $25 as a contribution (its a separate ...
4
votes
0answers
33 views

Placeholders instead of labels in forms

We would like to use placeholders instead of labels on all our CiviEvent and Contribution forms. What is the best way to do this? We are using CiviCRM with Drupal. We would like it appear like this: ...
3
votes
0answers
24 views

How to use Contribution Token {contribution.amount_level}?

The contribution tokens contain the token {contribution.amount_level}. I find this tokens via find contributions -> Email send now I was hoping this token would return information about the Price Set ...
0
votes
1answer
44 views

Not able to print contribution invoice

CMS: Drupal 7 CiviCRM: 4.7.31 "CiviCRM: access Contact Dashboard" permission is set for authenticated user and logged in user has "CiviCRM: view my invoices" permission also. User can access ...
1
vote
1answer
20 views

Contribution Widgets

Is anyone doing any work on Contribution widgets? We use them all the time, but they have problems on our end - specifically they do not update immediately when new donations are made - we have to ...
2
votes
4answers
98 views

Is CiviCRM planning a 'cloud' version of civicrm (perhaps using AWS or Azure)?

This is a question about future development of Civicrm
1
vote
0answers
16 views

Possible reporting error in recurring transactions

I am using Drupal 7.58, CiviCRM 4.7.30, eWay Recurring version 1.2, Webform version 7.x-4.16 and Webform CiviCRM Integration version 7.x-4.19+40-dev. I have observed discrepancies in reporting when ...
2
votes
1answer
32 views

Bug in CiviContribute - PayPal Express not working for recurring contributions

I have set up a test PayPay Express payment processor and created a contribution page that allows the user to create a recurring donation. When I use this page, I get the "PayPal Checkout" button ...
2
votes
0answers
8 views

Bug in UpdateSubscription.tpl?

In the CiviContribute module is a form that allows a recurring contribution to be updated. This form uses the /civicrm/templates/CRM/Contribute/Form/UpdateSubscription.tpl template, which has the ...
1
vote
1answer
45 views

Why are my simple donate pages throwing an error?

I am using latest Simple Donate on D7 with Civicrm 4.7.29. I get this error when I go to the contribution page configured for Simple Donate: Warning: implode(): Invalid arguments passed in ...