Questions tagged [civicontribute]
Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.
1,050
questions
1
vote
1answer
26 views
how to extend a field view in the new contribution screen?
Dear I need to extend the view of the Fund (Financial Type) field in the view of the new contribution? How can I do that? Please check the attached photo.
0
votes
1answer
17 views
Can I generate a quarterly report of Donors without the dollar amounts?
We have a group called "Donors". I want to obtain the number of new Donors each quarter, but do not wants the amount they are contributing as I can gain that from other reports.
If possible ...
1
vote
0answers
21 views
Can't save new or existing contributions after import (Drupal 9, CiviCRM 5.41)
Drupal 9.2.6
CiviCRM 5.41.2
I imported some contributions via the SQL database (there's 16k+ so I don't want to use the UI) but I cannot edit or add a contribution. The triangle just spins, and there ...
1
vote
2answers
10 views
Tracking bequests and planned giving
I am wondering if or how organizations track bequests of any kind through CiviCRM.
1
vote
2answers
17 views
$cancelSubscriptionUrl in a Contribution Receipt email links to http://%22%22/
A contributor complains it is not possible to remove from the automatic renewal option using a link in "You can cancel the auto-renewal option by visiting this web page." sentence. I've ...
0
votes
0answers
12 views
STRIPE misfit Production and Test
I apologize: I already posted my issue. I wrote it in French and I am not happy with the automatic translation => I try to post in English
CiviCRM STRIPE Exception: Event: charge.succeeded Error: ...
0
votes
0answers
15 views
crmBillingFormNotValid // Configuration error - unable to process paymentIntent
La passerelle de paiement STRIPE affiche une erreur de configuration alors qu'elle fonctionnait correctement il y a quelques mois.
-WordPress et toutes les extensions sont à jour
-La console STRIPE : ...
1
vote
0answers
30 views
Are you using a POS system hooked up to a Civi instance?
I'm wondering if anyone is using a Point of Sale (POS) system, like Square for example, that is hooked up to a Civi instance? If so, what system are you using?
The outcome we want is to process in-...
2
votes
1answer
24 views
Invoice Number Generator
Currently we issue invoice / receipt numbers for sponsorship and donation payments constructed from using the Current Year and the Contacts ID. A reminder notice is sent out for Annual Sponsorships ...
2
votes
2answers
46 views
How to add a new recurring contribution from the administrative side?
I feel like it used to be possible for an administrator to add a new recurring donation from the administrative interface, but I can't find it in the Contributions > New Contribution or Submit ...
0
votes
0answers
3 views
Getting errors attempting to update recurring transactions with PayPal
In attempting to change the credit card number of a recurring transaction, we are getting the following message:
Sorry, due to an error, we are unable to fulfill your request at the
moment. You may ...
0
votes
0answers
7 views
Contribution made "on behalf of an organization" leads to Warnings in DAO.php & DB Error: no such field
We have CiviCRM 5.39 and Wordpress 5.8 and have discovered a persistent issue arising in our contribution forms whenever we enable the donate "on behalf of an organization" option (Both when ...
0
votes
3answers
43 views
Online Contribution CiviCRM Page Setup in WordPress
Hi All I need assistance.
Im am trying to setup a online contribution page in wordpress and I am following the following instructions as per the documentation
The part that says "Click on the ...
0
votes
1answer
61 views
Contribution page just shows the shortcode on the Thank you page
this is on civicrm 5.39.0 on wordpress 5.8.
I have a wordpress page https://bbsadev.douglasscloud.co.uk/payment-process-bacs/ with Contribution shortcode [civicrm component="contribution" id=...
2
votes
1answer
29 views
Fooling civicrm into thinking payment processor supports recurring donatoins
I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay.
Frustratingly, If you have two payment processors and one of them does not support recurring ...
2
votes
1answer
37 views
Active Contribution Page not available in Insert CiviCRM Content in Wordpress
Atempting to add an active Contribution Page to a public Wordpress page but it is not available in the select field in Insert CiviCRM Content in Wordpress. Is this because I am using a separate ...
1
vote
1answer
20 views
Random Additional LineItem appearing in a membership sign up form
3 Additional LineItems have just been spotted in one of our membership sign up forms (for organisations) - though they have never been set up (I don't know how such things would be set up), and don't ...
2
votes
1answer
23 views
"Total amount" and "Balance owed" should by default be attributes to the same "contribution"
Good day,
and thanks for your support.
I think I have a pretty common issue: when registering a contribution which is paid off with several payments it is not easy to find a proper solution to have ...
0
votes
1answer
42 views
Drupal 9 Webform - Adding Membership to Contribution
I am trying to build a CiviCRM Webform in Drupal 9. Everything appears to work well except for the fact that the membership fee for a membership does not add to the total due.
In this screenshot, a ...
1
vote
1answer
15 views
Find contribution excluding certain financial types and sending email
I have around 30 financial types listed in CiviCRM.
I would like to find a list of contribution excluding 5 of those financial types and send an email. This is something needs doing often.
If I would ...
1
vote
1answer
18 views
"HTTP Error 404.0 - Not Found" error on Contribution page
I'm relatively new to CiviCRM and am excited to learn more about the application in the future. I have a Wordpress site created using Elementor. I have plenty of contacts and donations in the ...
0
votes
1answer
13 views
IATS ACH Civi is not recording when a donation has been refunded or returned
Civi is not recording when a donation has been refunded or returned. Is there a way for Civi to record returns or would these have to be recorded manually?
IATS EXTENSION: 1.7.4
1
vote
1answer
23 views
When I go to the "Advanced Search" Screen, I don't see the tab Contributions
When I go to the "Advanced Search" Screen, I don't see the tab Contributions for searching on the fields related to donations.
Is this a bug or the consequence of having activated only the ...
1
vote
2answers
31 views
How to flag all contributors with a specific tag?
I am wondering if it is possible to flag all the contacts who ever made a contribution in the past with a specific tag.
When I search for the contributors and select all of them, no action is ...
0
votes
1answer
26 views
After update CiviCRM IATS Extension to 1.7.4, Card on file and Expiry Date fields are not showing
When we create a new iATS recurring donation, we can edit the payment information, but the old iATS recurring donations cannot be updated. I have checked in extension code getting the customer code by ...
0
votes
1answer
27 views
For new Contributions entered manually, how do I add an "InMemoriam" section to the manual data entry form?
We occasionally receive donation cheques in memory of someone. For the public Contribution Page I've created a profile which asks for the particulars (name, rank, other info)of the deceased but I can'...
1
vote
1answer
32 views
IATS can retry failed donations 7 days after the failure?
Is there a way that IATS can retry failed donations 7 days after the failure happened rather than the following month?
0
votes
1answer
22 views
Where are the 'Contributions - Receipt (on-line) templates stored?
I want to customise on line receipts, but am struggling to make a start. I can see the on line receipt in the Message Templates - 'Contributions - Receipt (on-line)' but can't find where the other ...
0
votes
1answer
11 views
How to request OK to communicate by email (only)? Without coding
In the 'Manage Contribution Payment' screen we want to simply ask the donor if they are happy to be contacted by email - a simple Yes/No option in a profile. It doesn't seem possible to do this using ...
0
votes
0answers
5 views
Anyone try to integrate the payment processor SwipeSimple?
This is a product from CardFlight and is what a client's bank is suggesting. (Otherwise we'd have to use Authorize.net with them and pay higher fees.)
Thanks in advance to anyone with experience.
0
votes
2answers
28 views
How to export contact list that includes total contributions to date?
I can only either export my contacts, or contributions. Is there a way to export an amalgamated list of contacts including all contributions made by each contact, either that year/per year/within date ...
3
votes
0answers
52 views
Payments fail with PayPal Standard and "Could not find a valid session key"
CiviCRM assumes PayPal Standard redirects back, that it will preserve the session cookies. But sometimes it doesn't and this causes CiviCRM to fail, even though PayPal has successfully processed the ...
3
votes
2answers
35 views
qfKey are always invalid when returning from payment processor in contribution
I have a site which has been running for some time. Recently whenever anyone makes a contribution (via PayPal). When they click return to merchant they get the following error:
This is caused by ...
1
vote
1answer
41 views
Why are emails not being sent when a contribution is made?
We are using CiviCRM 5.35.0, but I have tracked this issue down to the installation of 5.34.0 (updated from 5.33.2). Our CMS is Drupal 7.78. Our PHP is 7.3.27. Our outbound mail setting in CiviCRM is &...
0
votes
1answer
25 views
Unable to edit existing contributions after CiviCRM upgrade
Issue arises after upgrading from 5.25 to 5.34.
When attempting to edit any contribution and consequently saving, the form returns an error 'please enter a valid amount'
It appears that the system is ...
0
votes
0answers
8 views
Under what conditions would civicrm_contribution.net_amount be NULL?
My assumption is that net_amount should always be a number, and always equal to (total_amount - ifnull(fee_amount, 0)).
Is there ever a time where net_amount should be null, and if so, what's the ...
0
votes
1answer
51 views
Failing to create Wordpress account with user name provided in profile on contribution page
Initial situation
We have a contribution page to purchase a membership. A profile is used to collect address data. Furthermore, this profile is configured to also create a Wordpress user account: The ...
0
votes
1answer
18 views
Cannot delete contributions
I am trying to delete a contribution and after I confirm that I want to it just hangs with the pop up and a spinning CiviCRM logo indefinitely. I get the following in the error log.
Feb 24 10:07:53 [...
1
vote
0answers
56 views
Contributions in WordPress causing fatal errors
WordPress v5.6.1
CiviCRM 5.34.0
php 7.3
No custom extensions that affect contributions except CiviDiscount.
When I try to add a new contribution or view contributions, I get an error and the log ...
1
vote
1answer
12 views
Trying to get New Member, Member Renewal Contribution working
CiviCRM 5.33.2, Drupal 7.78. Using example tokens found in the CiviCRM docs at "Tokens and mail merge/Checksum for Contribution Pages for Membership Renewals" to create an email to go out, ...
1
vote
0answers
13 views
Advanced Search -> Contribution Tab and Contribution Dashboard returns a fatal error
I'm seeing the same behaviour as listed in this Issue: https://lab.civicrm.org/dev/core/-/issues/528
However, I'm running 5.33.1 and WordPress 5.6. The fix listed there appears to have been superseded ...
1
vote
0answers
24 views
"You do not have permission to access this page" on a CiviContribute confirmation page
I have a totally standard CiviContribute page on a system running CiviCRM 5.27.2 on top of WordPress. "Allow other amounts" is true. Minimum amount: $5. The default amount is also $5. Here's ...
1
vote
0answers
32 views
Contribution Error: "failed to update contribution in database"
UPDATE. I'm not posting this as an answer since it provides none. When 5.34 became available, I tried an update on this site and the problem went away. I guess there was an issue with 5.33.2. I'll ...
1
vote
1answer
21 views
How do I set up a "Mailing List Only" option in CiviCRM 5.29.1?
In addition to setting up paid Membership Sign-up, I am trying to create a free "Mailing List Only" option. I created a contribution page entitled "Mailing List Only", created a &...
0
votes
1answer
31 views
How to combine event registration fee and sponsorship donation in one price set?
I want to have a price set for an event which offers two mutually exclusive options: (1) registration fee for the event (2) a sponsorship fee. Option 1 should register the person as an attendee. ...
1
vote
1answer
41 views
Wordpress Civicrm -Uncaught ReferenceError: CRM is not defined for contribution page
WordPress - 5.4.4 ,
CiviCRM - 2.62 ,
Theme Avada
Using shortcode added contribution to page but in console, we are getting error Uncaught ReferenceError: CRM is not defined so the page is not ...
2
votes
1answer
17 views
Can't translate year(s)word for recurring contributions
in CiviContribute Recurring Contributions I can't translate the Year(s) word. I don't find it in PoEdit files. Word replacing doesn't work. Any ideas?
2
votes
1answer
22 views
Can't find Click the Continue button to proceed with the payment in translation string
I can't find Click the Continue button to proceed with the payment. from a Contribute form in the translation strings even if I can find other strings from that Contribute form. It's untranslated in ...
1
vote
1answer
17 views
CiviContribute/CiviCRM overrides content entered into a custom field each time a donation is made
Hopefully I can explain this so it makes sense. :)
We have customers that have donation pages (and events) that they use custom fields with, but when someone completes the custom field once, it does ...
1
vote
1answer
67 views
Problem with PayPal IPNs not going through
End of year and we are getting membership renewals. We've used PayPal for years no problem, but since Dec 1, the IPNs (instant purchase notifications) are not working correctly. The transactions are ...
