Questions tagged [civicontribute]
Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.
0
votes
2answers
11 views
Contribution Receipt
The contribution receipt that is emailed to a donor has the person's first name such as:
Dear Albert,
Is there any way to have it also include the last name
such as:
Dear Albert Jones,
3
votes
1answer
16 views
How do I locate the Financial Type ID?
I am trying to import hundreds of contribution records and it is requiring I include the Financial Type ID when importing. Simply having the word Donation is not enough! When I visit Administer - ...
4
votes
1answer
97 views
Creating a custom payment method with conditional field
So I understand that you can assign a payment processor any payment method - however - I am trying to create payment methods that replicate the behavior of Credit Card and Check. For example - when ...
5
votes
2answers
26 views
Change donation to another donor
We have accidentally attributed a credit card donation to the wrong person. How can we change the donation to the correct donor? Do we have to delete the donation on one record and add it to the other?...
1
vote
0answers
14 views
Payment Options only show up when logged in as admin
I have two payment processors set up. One for credit card and the other for electronic check. When I am logged in as admin I see the payment processor section and it will allow me to choose one or the ...
1
vote
0answers
15 views
Wordpress Contribution Form - how to suppress Leave Page Warning
I found a note about suppressing the leave page alert using Joomla. Does it applies to sites using WordPress?
On our WordPress contribution page we give a PayPal Option.
The user fills in the ...
2
votes
1answer
40 views
Problem caused by an incorrect translation in CiviGRANT
there is a problem in CiviGrant (Italian) translation for CiviCRM 5.0 and later versions (also at the code level?) that seems to cause problems to the application.
Infact, both for CiviContribute and ...
1
vote
1answer
17 views
Total Amount not displaying in contribution price set in Joomla 3
I have seen this issue in a couple other posts, but none that had an answer that applied to me.
I have CiviCRM 5.5.2, Joomla 3.8 and the RocketTheme Notio template. I have upgraded from a much older ...
2
votes
1answer
21 views
Different Membership fee for each member
Our organization have different membership fee (monthly) for each member which can be decided while signup or setup manually.
How can i achieve this ?
Is it possible to create a user dashboard item to ...
1
vote
1answer
16 views
Can't access contribution page without a login
I have recently updated CiviCRM in Joomla 3.x to the latest 5.5.2 build. I'm finding on my main contribution page (used for subscriptions), that I can't access it unless I'm logged in. When logged in, ...
2
votes
1answer
20 views
Is this a paypal bug, or is this just fantasy?
An odd one this! We have taken around 50 online event bookings today with no trouble, except for one.
We happened to notice that one contribution for £300 was showing as complete, but in fact the ...
1
vote
1answer
16 views
Membership Form without Contribution Request
Is there a way to make a membership signup form that does not ask for a donation?
1
vote
1answer
20 views
Total amount not populating for online form
I am building out my first front end form and the total amount field is not populating. We are running on Joomla 3.8.12 and CiviCRM 5.5.1.
http://dev.victoryliving.org/index.php/donate
Please help, ...
2
votes
1answer
25 views
Upgraded to 5.4, Donor Report fails with bad sql. Status_id is missing
Upgraded from 4.6.38 to 5.4.0 in a test env. The Donor Report (Summary) and (Detail) both fail on this piece of sql
SELECT id, title
FROM civicrm_batch
WHERE item_count >= 1
AND status_id !...
2
votes
1answer
27 views
Cannot submit new contributions through webpage - One of the parameters (value:) is not of type integer
We're seeing the error 'One of the parameters (value:) is not of type integer' when submitting a new donation through a contribution page on CiviCRM 5.4.1. All custom templates have been removed so it ...
1
vote
1answer
26 views
submit button onclick
First time using civicontribute. We get a transaction error when submitting a donation. (see below)
Our donation form submit button has: onclick="return submitOnce(this,'Main','Processing');"
Other ...
0
votes
0answers
38 views
Child #2 Participant Status not updating after Payment by Check (a Bug ?)
I have one Parent + his 2 Children registered to a paid event (via a Webform) :
The Parent is the Webform Contact1 and Contribution holder, but has
no event-fee to pay
Each of the 2 children (...
4
votes
1answer
42 views
Can Webform CIviCRM module do Line Items (PS yes it can!)
How can we sell a Membership and a Calendar (that we should charge Sales tax on) and let the user make a Donation all on the same Webform Civicrm page - in a way that only the Donation amount is ...
0
votes
1answer
12 views
Contribution Page Confirmation Emails
So, we recently set up a contribution page for people to buy tickets for a raffle we're hosting on our website. However, we are not receiving confirmation emails upon purchases. We get them when ...
2
votes
2answers
29 views
What's the logic behind Contribution's Payment Method for offline Contributions?
I don't really understand Contribution / Payment Method (Instrument) workflow.
This is a typical scenario when creating Contributions (In many organizations that collect manually the money offline):
...
1
vote
1answer
25 views
Payment link in Civi invoice
Our organization hosts events and has memberships individuals sign up for on our website. If someone signs up for a membership or registers for an event online they have two options for payment. They ...
2
votes
1answer
17 views
How can we create memberships with two or more accumulated partial payments?
We'd like to let individuals pay membership fees incrementally, e.g. four quarterly occurring payments of 0.25M (where M is the total membership fee). It looks like the devs sought to do something ...
1
vote
1answer
15 views
Multiple Types of Contributions using CiviContributions Drupal Integration
I am trying to use one webform to collect multiple types of contributions from one contact. Specifically, we are trying to collect a sponsorship and in-kind donation for one event from one contact ...
5
votes
3answers
41 views
Conditional logic in Thank You letters
I recently took over the donor thank you letter process at the organization I work for and saw that Civi has the ability to create thank you letters for donors.
The organization I work for has 5 ...
1
vote
0answers
19 views
Billing Address - Can i turn off saving billing addresses?
When someone pays by credit card it stores their billing address to the contact record. We are using auth.net for credit card payments. Is there a way to turn this off? I do not want to store billing ...
1
vote
1answer
17 views
Contribution Widget
I can't figure out why the Widget on my contribution page only shows "-- placeholder --" although about and button text are filled out...?
0
votes
1answer
19 views
Export contributions - missing Field Mapping dropdown
I was able to reproduce on CIVICRM DEMO site: https://demo.circle-interactive.co.uk
Steps to reproduce:
Find contributions
Select contributions
Select action 'Export contributions'
Select option '...
0
votes
2answers
44 views
CiviCRM Contribution Page Theme
I was wondering if anyone had suggests on great themes that I could purchase or are free for the public facing CiviCRM contribution pages? We would like to to be very responsive (Mobile friendly) and ...
2
votes
1answer
18 views
wrong currency on contribution pages - how to correct?
I have set default currency to GBP, created memberships with GBP amounts, and set GBP as the currency within my contribution page.
But membership fee displays in USD on the contribution page and when ...
2
votes
1answer
34 views
How to cope with CiviEvent user choices
I've set up a paid-for event with online registration which uses a price set where a user can choose how many tickets they want in each of the available types and optionally add a donation (by ...
1
vote
2answers
38 views
I keep getting Payment Instrument not valid when trying to import Contributions - after upgrade from LTS 4.6 to 5.3.x
We recently upgraded from LTS 4.6 to 5.3.1 (in July). Via the GUI we can see the Payment Method that we'd like to import -> Moneris -> id=6
Importing with Payment Method:
Moneris -> fails: Reason:...
0
votes
0answers
16 views
Contribution Receipt Email for Live Transactions has [TEST] in the Subject Line
Everything with my live contribution page is working great EXCEPT for the fact that the email receipt that is sent out has [TEST] in the subject line of the email, and for the life of me I can't ...
2
votes
1answer
20 views
Error on recurring payment with one installment
I recently launched a new donation page that allows recurring payments via PayPal Standard. I noticed a couple of recurring contributions had a status of "Pending (Incomplete Transaction)". It turns ...
1
vote
1answer
35 views
How to add multiple individual in civicrm profile fields section in civicrm contribution page?
I need to create a Household with Individual Members in a Contribution Page.
So an Individual will have
First Name, Last Name and Email Id
&
Household will have
Household Name
I need to add this ...
3
votes
2answers
21 views
Donation Method - Suggested use?
Payment method is pretty clear, however, we would like to be able to differentiate between donations that come via Online, Mail, in person, etc. It seems like source would make the most sense, but ...
1
vote
1answer
19 views
Automatically create recurring donations from bank statements
I'm using the wonderful civibanking extension to import the bank statments, including creating the contributions from the donors that directly wire money to our bank account
for the "normal" bank ...
3
votes
1answer
11 views
Failed contribution does not re-run if reject code is REJ:25 Capture card. Reported lost or stolen
We have our iATS Payment Settings failure count settings set to 3. In general this causes a failed donation to run for 2 consecutive days after the initial failed attempt. This would be 3 failed ...
3
votes
1answer
27 views
access denied on member signup with civicrm for anonymous
My question has to do with Civicrm member signup page. I am getting an error for anonymous users that they are not allowed access to the page.
I am using Drupal 7 and CiviCRM 5.3. I am relatively new ...
0
votes
1answer
27 views
how to have seperate contribution pages for each membership type.?
i have 3 membership types. below is the screen shot
so if a users wants to pick one of the memberships same contribution page opens up with a list of 3 membership types.
i don't want this list ...
1
vote
0answers
33 views
invoice has 1 line item, but showing full price
I have setup a webform to sell tickets to events. A user can add multiple ticks for multiple users. When printing/emailing the invoice only 1 ticket appears. When viewing in the Civi dashboard the ...
1
vote
1answer
29 views
civicrm dropdown list not appearing on the same popup but underneath pop-up's layer
i am having a strange issue .
1.when i click on any drop-down , list does not show on the same place , but appears beneath the pop-up/ or the dropdown's layer.
here is the screen shot, what's wrong ...
0
votes
1answer
28 views
CiviRules Issue with Smart Groups
I am trying to use CiviRules to give a membership to contacts automatically when a contribution is added. I have a Membership smart group to filter members and non-members but getting an error when ...
2
votes
1answer
29 views
Backdrop authentication function missing
I am using Backdrop CMS 1.10.1 with CiviCRM 5.2.2 and I am having trouble with the kcfinder, when uploading and inserting images, both into CiviMail and CiviContribute.
The initial problem was a 500 ...
1
vote
2answers
39 views
payment_instrument_id is not a valid integer | Importing contribution
just want to ask quick question.
I'm trying to import contribution from my csv files.
In my csv files, I put the value of column Payment method as : Others, Cheque, Credit Card. (All the value has ...
1
vote
1answer
47 views
Wordpress Civicrm doesn't seem to generate invoice from other user roles except administrator
CMS: Wordpress 4.9.6
CiviCRM: 5.2.1
I'm trying to generate Invoice with the below url, Which is working fine when I login as administrator. but when I login as actual member to download Invoice from ...
2
votes
3answers
32 views
Customise contribution thank you page
I'm new to CiviCRM, but done a lot of playing around for a new activist network I'm a part of. It's a brilliant tool! We are building our site in wordpress.
Becoming a member of our network is free, ...
1
vote
1answer
20 views
Added credit card not showing up
I recently discovered that our payment processor does in fact accept a credit cared type that wasn't enabled before. I went to Administer > CiviContribute > Accepted Credit Cards and enabled the card (...
3
votes
2answers
33 views
How do I move a contribution from one contact to another?
The site admin accidentally assigned an Event payment to himself - how do I move the contribution to the correct contact? I understand that insofar as it's an event, it's not as simple as changing the ...
1
vote
1answer
61 views
Contribution Tab not visible after upgrade to 5.2.1
after upgrading CiviCRM 5.2.1 in contacts I contribution tab disappeared.
And "Contribution" is checked in Display preferences.
I discovered that it depends that when I save admin/setting/...
1
vote
0answers
12 views
tracking civicontribute contributions with google ecommerce tracking
I need step by step guide to find out how and where i can enter the google analytics ecommerce tracking codes in civicrm drupal.
