Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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1answer
26 views

how to extend a field view in the new contribution screen?

Dear I need to extend the view of the Fund (Financial Type) field in the view of the new contribution? How can I do that? Please check the attached photo.
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1answer
17 views

Can I generate a quarterly report of Donors without the dollar amounts?

We have a group called "Donors". I want to obtain the number of new Donors each quarter, but do not wants the amount they are contributing as I can gain that from other reports. If possible ...
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0answers
21 views

Can't save new or existing contributions after import (Drupal 9, CiviCRM 5.41)

Drupal 9.2.6 CiviCRM 5.41.2 I imported some contributions via the SQL database (there's 16k+ so I don't want to use the UI) but I cannot edit or add a contribution. The triangle just spins, and there ...
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2answers
10 views

Tracking bequests and planned giving

I am wondering if or how organizations track bequests of any kind through CiviCRM.
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2answers
17 views

$cancelSubscriptionUrl in a Contribution Receipt email links to http://%22%22/

A contributor complains it is not possible to remove from the automatic renewal option using a link in "You can cancel the auto-renewal option by visiting this web page." sentence. I've ...
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0answers
12 views

STRIPE misfit Production and Test

I apologize: I already posted my issue. I wrote it in French and I am not happy with the automatic translation => I try to post in English CiviCRM STRIPE Exception: Event: charge.succeeded Error: ...
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0answers
15 views

crmBillingFormNotValid // Configuration error - unable to process paymentIntent

La passerelle de paiement STRIPE affiche une erreur de configuration alors qu'elle fonctionnait correctement il y a quelques mois. -WordPress et toutes les extensions sont à jour -La console STRIPE : ...
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0answers
30 views

Are you using a POS system hooked up to a Civi instance?

I'm wondering if anyone is using a Point of Sale (POS) system, like Square for example, that is hooked up to a Civi instance? If so, what system are you using? The outcome we want is to process in-...
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1answer
24 views

Invoice Number Generator

Currently we issue invoice / receipt numbers for sponsorship and donation payments constructed from using the Current Year and the Contacts ID. A reminder notice is sent out for Annual Sponsorships ...
2
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2answers
46 views

How to add a new recurring contribution from the administrative side?

I feel like it used to be possible for an administrator to add a new recurring donation from the administrative interface, but I can't find it in the Contributions > New Contribution or Submit ...
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0answers
3 views

Getting errors attempting to update recurring transactions with PayPal

In attempting to change the credit card number of a recurring transaction, we are getting the following message: Sorry, due to an error, we are unable to fulfill your request at the moment. You may ...
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0answers
7 views

Contribution made "on behalf of an organization" leads to Warnings in DAO.php & DB Error: no such field

We have CiviCRM 5.39 and Wordpress 5.8 and have discovered a persistent issue arising in our contribution forms whenever we enable the donate "on behalf of an organization" option (Both when ...
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3answers
43 views

Online Contribution CiviCRM Page Setup in WordPress

Hi All I need assistance. Im am trying to setup a online contribution page in wordpress and I am following the following instructions as per the documentation The part that says "Click on the ...
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1answer
61 views

Contribution page just shows the shortcode on the Thank you page

this is on civicrm 5.39.0 on wordpress 5.8. I have a wordpress page https://bbsadev.douglasscloud.co.uk/payment-process-bacs/ with Contribution shortcode [civicrm component="contribution" id=...
2
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1answer
29 views

Fooling civicrm into thinking payment processor supports recurring donatoins

I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay. Frustratingly, If you have two payment processors and one of them does not support recurring ...
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1answer
37 views

Active Contribution Page not available in Insert CiviCRM Content in Wordpress

Atempting to add an active Contribution Page to a public Wordpress page but it is not available in the select field in Insert CiviCRM Content in Wordpress. Is this because I am using a separate ...
1
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1answer
20 views

Random Additional LineItem appearing in a membership sign up form

3 Additional LineItems have just been spotted in one of our membership sign up forms (for organisations) - though they have never been set up (I don't know how such things would be set up), and don't ...
2
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1answer
23 views

"Total amount" and "Balance owed" should by default be attributes to the same "contribution"

Good day, and thanks for your support. I think I have a pretty common issue: when registering a contribution which is paid off with several payments it is not easy to find a proper solution to have ...
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1answer
42 views

Drupal 9 Webform - Adding Membership to Contribution

I am trying to build a CiviCRM Webform in Drupal 9. Everything appears to work well except for the fact that the membership fee for a membership does not add to the total due. In this screenshot, a ...
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1answer
15 views

Find contribution excluding certain financial types and sending email

I have around 30 financial types listed in CiviCRM. I would like to find a list of contribution excluding 5 of those financial types and send an email. This is something needs doing often. If I would ...
1
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1answer
18 views

"HTTP Error 404.0 - Not Found" error on Contribution page

I'm relatively new to CiviCRM and am excited to learn more about the application in the future. I have a Wordpress site created using Elementor. I have plenty of contacts and donations in the ...
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1answer
13 views

IATS ACH Civi is not recording when a donation has been refunded or returned

Civi is not recording when a donation has been refunded or returned. Is there a way for Civi to record returns or would these have to be recorded manually? IATS EXTENSION: 1.7.4
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1answer
23 views

When I go to the "Advanced Search" Screen, I don't see the tab Contributions

When I go to the "Advanced Search" Screen, I don't see the tab Contributions for searching on the fields related to donations. Is this a bug or the consequence of having activated only the ...
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2answers
31 views

How to flag all contributors with a specific tag?

I am wondering if it is possible to flag all the contacts who ever made a contribution in the past with a specific tag. When I search for the contributors and select all of them, no action is ...
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1answer
26 views

After update CiviCRM IATS Extension to 1.7.4, Card on file and Expiry Date fields are not showing

When we create a new iATS recurring donation, we can edit the payment information, but the old iATS recurring donations cannot be updated. I have checked in extension code getting the customer code by ...
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1answer
27 views

For new Contributions entered manually, how do I add an "InMemoriam" section to the manual data entry form?

We occasionally receive donation cheques in memory of someone. For the public Contribution Page I've created a profile which asks for the particulars (name, rank, other info)of the deceased but I can'...
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1answer
32 views

IATS can retry failed donations 7 days after the failure?

Is there a way that IATS can retry failed donations 7 days after the failure happened rather than the following month?
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1answer
22 views

Where are the 'Contributions - Receipt (on-line) templates stored?

I want to customise on line receipts, but am struggling to make a start. I can see the on line receipt in the Message Templates - 'Contributions - Receipt (on-line)' but can't find where the other ...
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1answer
11 views

How to request OK to communicate by email (only)? Without coding

In the 'Manage Contribution Payment' screen we want to simply ask the donor if they are happy to be contacted by email - a simple Yes/No option in a profile. It doesn't seem possible to do this using ...
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0answers
5 views

Anyone try to integrate the payment processor SwipeSimple?

This is a product from CardFlight and is what a client's bank is suggesting. (Otherwise we'd have to use Authorize.net with them and pay higher fees.) Thanks in advance to anyone with experience.
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2answers
28 views

How to export contact list that includes total contributions to date?

I can only either export my contacts, or contributions. Is there a way to export an amalgamated list of contacts including all contributions made by each contact, either that year/per year/within date ...
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0answers
52 views

Payments fail with PayPal Standard and "Could not find a valid session key"

CiviCRM assumes PayPal Standard redirects back, that it will preserve the session cookies. But sometimes it doesn't and this causes CiviCRM to fail, even though PayPal has successfully processed the ...
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2answers
35 views

qfKey are always invalid when returning from payment processor in contribution

I have a site which has been running for some time. Recently whenever anyone makes a contribution (via PayPal). When they click return to merchant they get the following error: This is caused by ...
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1answer
41 views

Why are emails not being sent when a contribution is made?

We are using CiviCRM 5.35.0, but I have tracked this issue down to the installation of 5.34.0 (updated from 5.33.2). Our CMS is Drupal 7.78. Our PHP is 7.3.27. Our outbound mail setting in CiviCRM is &...
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1answer
25 views

Unable to edit existing contributions after CiviCRM upgrade

Issue arises after upgrading from 5.25 to 5.34. When attempting to edit any contribution and consequently saving, the form returns an error 'please enter a valid amount' It appears that the system is ...
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0answers
8 views

Under what conditions would civicrm_contribution.net_amount be NULL?

My assumption is that net_amount should always be a number, and always equal to (total_amount - ifnull(fee_amount, 0)). Is there ever a time where net_amount should be null, and if so, what's the ...
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1answer
51 views

Failing to create Wordpress account with user name provided in profile on contribution page

Initial situation We have a contribution page to purchase a membership. A profile is used to collect address data. Furthermore, this profile is configured to also create a Wordpress user account: The ...
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1answer
18 views

Cannot delete contributions

I am trying to delete a contribution and after I confirm that I want to it just hangs with the pop up and a spinning CiviCRM logo indefinitely. I get the following in the error log. Feb 24 10:07:53 [...
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0answers
56 views

Contributions in WordPress causing fatal errors

WordPress v5.6.1 CiviCRM 5.34.0 php 7.3 No custom extensions that affect contributions except CiviDiscount. When I try to add a new contribution or view contributions, I get an error and the log ...
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1answer
12 views

Trying to get New Member, Member Renewal Contribution working

CiviCRM 5.33.2, Drupal 7.78. Using example tokens found in the CiviCRM docs at "Tokens and mail merge/Checksum for Contribution Pages for Membership Renewals" to create an email to go out, ...
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0answers
13 views

Advanced Search -> Contribution Tab and Contribution Dashboard returns a fatal error

I'm seeing the same behaviour as listed in this Issue: https://lab.civicrm.org/dev/core/-/issues/528 However, I'm running 5.33.1 and WordPress 5.6. The fix listed there appears to have been superseded ...
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0answers
24 views

"You do not have permission to access this page" on a CiviContribute confirmation page

I have a totally standard CiviContribute page on a system running CiviCRM 5.27.2 on top of WordPress. "Allow other amounts" is true. Minimum amount: $5. The default amount is also $5. Here's ...
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0answers
32 views

Contribution Error: "failed to update contribution in database"

UPDATE. I'm not posting this as an answer since it provides none. When 5.34 became available, I tried an update on this site and the problem went away. I guess there was an issue with 5.33.2. I'll ...
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1answer
21 views

How do I set up a "Mailing List Only" option in CiviCRM 5.29.1?

In addition to setting up paid Membership Sign-up, I am trying to create a free "Mailing List Only" option. I created a contribution page entitled "Mailing List Only", created a &...
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1answer
31 views

How to combine event registration fee and sponsorship donation in one price set?

I want to have a price set for an event which offers two mutually exclusive options: (1) registration fee for the event (2) a sponsorship fee. Option 1 should register the person as an attendee. ...
1
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1answer
41 views

Wordpress Civicrm -Uncaught ReferenceError: CRM is not defined for contribution page

WordPress - 5.4.4 , CiviCRM - 2.62 , Theme Avada Using shortcode added contribution to page but in console, we are getting error Uncaught ReferenceError: CRM is not defined so the page is not ...
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1answer
17 views

Can't translate year(s)word for recurring contributions

in CiviContribute Recurring Contributions I can't translate the Year(s) word. I don't find it in PoEdit files. Word replacing doesn't work. Any ideas?
2
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1answer
22 views

Can't find Click the Continue button to proceed with the payment in translation string

I can't find Click the Continue button to proceed with the payment. from a Contribute form in the translation strings even if I can find other strings from that Contribute form. It's untranslated in ...
1
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1answer
17 views

CiviContribute/CiviCRM overrides content entered into a custom field each time a donation is made

Hopefully I can explain this so it makes sense. :) We have customers that have donation pages (and events) that they use custom fields with, but when someone completes the custom field once, it does ...
1
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1answer
67 views

Problem with PayPal IPNs not going through

End of year and we are getting membership renewals. We've used PayPal for years no problem, but since Dec 1, the IPNs (instant purchase notifications) are not working correctly. The transactions are ...

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