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Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

1
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0answers
29 views

Smarty does not display database fields

As a workflow message for a contribution confirmation, i use the following template. All values are displayed, except $financial_type_id and $source. Both stay empty in the output table. How come only ...
0
votes
1answer
18 views

Personalize workflow message “Contributions - Receipt (on-line)”

Using the action "Confirmation receipt - print or email" in a list of contributions, the message sent to the donateur seems to be "Contributions - Receipt (on-line)". When adding manually a ...
2
votes
2answers
18 views

Searching for users by Total Contributions (CiviContribute, Drupal7)

I process donations on a third party site and would like to import these records to CiviContribute. I've imported each donation as a separate contribution, e.g. Peter has made a donation on 14/01/19 ...
3
votes
2answers
39 views

“Could not find a valid session key.” when making a contribution

Error: "Error type: Could not find a valid session key." This is similar to a number of other times people have run into this problem, but I've looked through all of those here on StackExchange, have ...
2
votes
1answer
23 views

Why can users no longer update their own billing/credit card details in CiviCRM? Using iATS Payments

Payment processor objects can implement the CiviCRM Core method updateSubscriptionBillingInfo to implement payment-processor specific code to update card-on-file type information with the payment ...
2
votes
2answers
54 views

Unable to take Credit Card payment via PayPal after civi update

Normally take credit card payments via civi with no problems - update to 5.10.0 and since then have been unable to take CC payment - error message staing 'Date Received is a required field.' Process ...
4
votes
1answer
48 views

When making an in memory of donation -> why does the deceased contact not get marked deceased?

I noticed this with one of my clients who processes a lot of in memory of donations. I've reproduced this on https://dmaster.demo.civicrm.org : 1. enabled in Memory of profile on https://dmaster.demo....
4
votes
1answer
29 views

CiviMember price sets are depending on CiviContribute?

When only CiviMember is enabled as active component, setting new price sets (civicrm/admin/price) throws am DB syntax error. When CiviContribute is also enabled, setting new prices works. Since ...
0
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0answers
18 views

I see “Contribution Amounts” in my invoice and Contribution Reports

I see "Contribution Amounts" in my invoice and the Contribution Reports whereas I dont see it added either in Price Set or in the Contribution Page Amount Section. I am unsure from where its coming ...
1
vote
2answers
21 views

Finding ongoing Recurring Contributions

I am trying to find contacts who have live recurring contributions, and by that, I mean recurring contributions that will continue to give, not single contributions that were given as part or a ...
1
vote
1answer
16 views

DB Error on contribution form unless signed in

On one of our contribution forms for users to sign up and pay for a membership, we are getting a DB Error. Here is a screenshot of the contribution form so you can see where they are urged to create ...
3
votes
0answers
25 views

Why does VAT keep being added when editing payments

When we issue a membership the payment automatically feeds through the correct pricing. If we then have to go in to edit the membership the price updates by adding VAT on again to the already ...
8
votes
3answers
109 views

What is a line item? And what is a financial item and how are those two linked together?

I have created an extension to generate invoices (contributions) based on time spend on activities on a case. For each activity a line item was created and added to the contribution. Also the ...
1
vote
1answer
38 views

If a contact is in Trash (because they were merged) but the person with matching details fills in Membership what is a good outcome

Scenario was Contact A had email mydomain.co.nz Contact A then filled out a Join/Renew (not using checksum) and used mydomain.nz Result was Contact B was created. Those contacts were later ...
1
vote
1answer
13 views

Admin-generated receipts show server name in email 'from' field

When we process a contribution in the back end and click the 'Send receipt?' button, a receipt is sent to the user from the address of our server (which is not listed in our 'FROM email address' list)....
1
vote
1answer
29 views

Offline Contribution receipts does not contain custom fields information

Currently using CiviCRM 5.9.1 and drupal 7.63 Contribution receipts works as expected if the checkbox to send receipt is checked while creating offline contribution. Receipts for offline ...
1
vote
0answers
27 views

Event Confirmation email not being sent

I am on version 4.7.19 and whenever someone pays with PayPal the event confirmation email is not beign sent. The payment is processed, the status is paid, but no email sent. I have looked at ...
2
votes
0answers
13 views

On CiviContribute forms within WP, the behavior of predefined amounts and an “Other Amount” input box is broken

For CiviContribute forms in WordPress that have predefined fixed amounts ($25, $50, $100, ...) and that also allow an "Other" amount, it seems that the javascript that is supposed to clear the fixed ...
2
votes
1answer
46 views

Searching by check number after upgrading to 5.5.0

I recently upgraded to 5.5.0 and now when you edit a pending pay later contribution, add a check number, change status to complete and then i go to search contributions, enter the payment method and ...
2
votes
0answers
23 views

How to Implement Funds that Different Grants Belong to?

How would I go about implementing funds that different grants belong to? There would be annual funding rounds based on them. CiviGrant by itself doesn't provide this functionality. Two ways to ...
0
votes
1answer
15 views

CiviContribute - convert amounts into words

Is there a plugin that would populate a field with a word amount of a contribution total? Using such a token can make a letter more personalized. Similar to the SpellNumber formula in Excel. I.e. $240....
1
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0answers
19 views

Contribution form with both Stripe and Paypal

I have a contribution form that allowed payment by both paypal and stripe. It used to work. Now when a donor checks paypal, nothing happens. The java script reports it is trying to access stripe.com. ...
1
vote
3answers
83 views

Test Payments showing Incomplete Transaction (CiviCRM 5.8.2)

While building out a transition plan from Drupal to Wordpress, after getting CiviCRM setup on Wordpress, I tried making a test contribution. However, all attempts resulted in Pending (Incomplete ...
3
votes
0answers
47 views

CiviCRM Stripe PCI Compliance

I am using the latest version of the Stripe extension (5.2) and have CiviCRM up-to-date and Drupal. I'm getting this error in my Stripe portal, I only use Stripe with CiviCRM. Can anyone provide some ...
5
votes
1answer
44 views

Change Payment Method without creating additional transactions

A version of this has been asked before - but the answer was quite complex - so I am hoping for an ELI5. Essentially - when manually adding contributions - sometimes people make mistakes. when ...
4
votes
1answer
34 views

CiviCRM + Webform + Paid Events - no price displayed in table

I'm using Webforms for events because I have a parent/carer booking up to three children onto a holiday club. I am struggling with the price. I have a contribution page set up (I've tried with and ...
0
votes
0answers
16 views

Pay later payment method does not get overwritten when payment is made

When someone selects Pay Later, the payment method defaults to Cheque. When they pay, we record the payment method they used, for example, Bank Transfer. When I do a search on contributions made by ...
0
votes
0answers
16 views

When editing recurring contributions or changing payment details donor see “Network Error - Unable To Reach The Server”

Drupal 7.61 CiviCRM 5.4.1 When you click Edit or Change Billing on recurring donations, donors get "Network Error - Unable to Reach the Server" I do get a console Error and a Warning. Warning = ...
3
votes
1answer
22 views

Disable Automatic Receipts on Existing Recurring Donations

I'm on CiviCRM 5.8.1 on WordPress using the latest version of the Stripe extension, and I'm wondering if there's a way to disabled the automated receipts for existing recurring donations. We'd like ...
1
vote
1answer
22 views

Report with Payment Processor

I'm trying to get a report with the name of the Payment Processor that was used for each online Payment. I'm not able to get this to work. Been though the API trying to track the data but not that ...
2
votes
0answers
14 views

Contribution Confirmation page back button redirects forward instead

On all our event registration forms, on the Confirmation page, there is the option of Go Back or Continue. 1) If I click Go Back when Paying offline, the form goes back to the previous page so I can ...
0
votes
1answer
50 views

Can you use multiple payment processor on one form

I want my users to be able to choose from two different payment processors. I have two payment processors set up in Civi. When I am logged in as admin and go to my donate form I see a fieldset called "...
2
votes
1answer
11 views

View records by date added - not activity date/date received

Adding a bunch of contribution records with a variety of dates manually - I would like to see all the records I added today - what would be an easy way to do that? Last modified would be fine too.
1
vote
0answers
11 views

Pass parameter in URL to select Other field on contribution page

It's possible to pass an amount to fill in the other field in the URL to a contribution page: How can I pass in the contribution amount via URL? But is it possible to pass a parameter in the URL to ...
3
votes
1answer
17 views

Error when adding a contribution:

When manually adding a contribution - I get the following error: Warning: A non-numeric value encountered in CRM_Contribute_BAO_Contribution::calculateMissingAmountParams() (line 383 of /home/...
2
votes
1answer
25 views

How do you give in honor/memory of someone but acknowledge someone else?

In some other donation management software, it's possible to say, e.g., "I'm giving $100 in memory of my grandfather. I want my mother and uncle to be acknowledged." Has anyone tried to incorporate ...
4
votes
1answer
41 views

Unable to make backend contributions with non-default payment processor (sometimes) “no class provided” error

As per the title, here's how it happens: Create a payment processor instance (i.e. add payment processor here /civicrm/admin/paymentProcessor?reset=1) Create a second one of the same type, different ...
1
vote
0answers
18 views

Only default payment processor shows on forms

I have two payment processors, one for credit card and one for electronic check. When I am logged in as admin and I fill out my form I have a radio button asking if I want to pay via check or credit ...
2
votes
1answer
65 views

CiviCRM - syntax error - memberships not being saved - random error

UPDATE... this issue was inititally posted due to being unable to manually add memberships to a couple of organisation contacts that had been on the system for some years with previous memberships ...
2
votes
1answer
16 views

Disable Debit Card Payment Method option

It looks like I can not disable the Debit Card option in CiviCRM. It is safe to disable this option in the database? Is there another option?
3
votes
0answers
17 views

CiviMember payment- message template

When someone renews their membership using Pay Later, they get the Membership Receipt Online message as an Invoice from message templates. The contribution is pending. In the backend, if the ...
2
votes
0answers
28 views

Broken Batch Validation

CiviCRM 4.7.29 on Wordpress 4.9.8 on Ubuntu Hello all, We had the above instance running well and doing batch validation under CiviContribution well but had recently choked on validation with the ...
2
votes
0answers
29 views

Contribution tokens for receipts

We're trying to create online receipts for Memberships, Contributions and Events and we would like to include the contribution source, and payment instrument for in the receipts. The question is, is ...
2
votes
1answer
50 views

When to use CiviCampaign vs Financial Types/Accounts

I'm managing CiviCRM for an organization that has the following kinds of accounts in Quickbooks: General Fund: undesignated donations one account per staff member, for donations towards each staff ...
2
votes
1answer
28 views

Event receipts for paid events contains extraneous information

Currently using CiviCRM 5.3.2 and drupal 7.60 Receipts for events paid via PayPal have extra information related to contribution. To reproduce issue: Add custom fields of your choice for ...
2
votes
1answer
24 views

Search for Transaction ID of CiviEvent Sub-Contribution

Sometimes we'll have someone pay X amount via credit card (Paypal Pro) and register online for an event. Then, they'll call us, and we'll add additional options to the event (via Change Selections), ...
4
votes
2answers
38 views

Set up Contribution page to only accept recurring contributions?

We would like to set up a contribution page that only accepts monthly recurring contributions. Is there a simple way to do this in CiviCRM? This contribution page would be associated with a Campaign,...
3
votes
0answers
19 views

Error on Contribution Page with Google Simple Calendar Plugin

I'm about to make a contribution page live on a WordPress site that uses the Google Simple Calendar plugin, and when I go to the live contribution page link I get this error: [Sat Nov 03 19:33:53....
2
votes
1answer
22 views

Intermittent “Your browser session has expired and we are unable to complete your form submission” errors

In the midst of a fund drive and we're seeing intermittent instances of the message "Your browser session has expired and we are unable to complete your form submission. We have returned you to the ...
3
votes
0answers
24 views

Changes to Contributions that would break GiftMemberships Extension?

We have tried deploying the com.aghstrategies.giftmemberships extension to a 5.x CiviCRM. The form PostProcess hook where all the magic happens is not working because the _contributionID is empty (...