Questions tagged [civicontribute]
Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.
1,032
questions
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1answer
19 views
When I go to the “Advanced Search” Screen, I don't see the tab Contributions
When I go to the "Advanced Search" Screen, I don't see the tab Contributions for searching on the fields related to donations.
Is this a bug or the consequence of having activated only the ...
1
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2answers
28 views
How to flag all contributors with a specific tag?
I am wondering if it is possible to flag all the contacts who ever made a contribution in the past with a specific tag.
When I search for the contributors and select all of them, no action is ...
0
votes
1answer
24 views
After update CiviCRM IATS Extension to 1.7.4, Card on file and Expiry Date fields are not showing
When we create a new iATS recurring donation, we can edit the payment information, but the old iATS recurring donations cannot be updated. I have checked in extension code getting the customer code by ...
0
votes
1answer
23 views
For new Contributions entered manually, how do I add an “InMemoriam” section to the manual data entry form?
We occasionally receive donation cheques in memory of someone. For the public Contribution Page I've created a profile which asks for the particulars (name, rank, other info)of the deceased but I can'...
1
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1answer
27 views
IATS can retry failed donations 7 days after the failure?
Is there a way that IATS can retry failed donations 7 days after the failure happened rather than the following month?
0
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1answer
15 views
Where are the 'Contributions - Receipt (on-line) templates stored?
I want to customise on line receipts, but am struggling to make a start. I can see the on line receipt in the Message Templates - 'Contributions - Receipt (on-line)' but can't find where the other ...
0
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1answer
11 views
How to request OK to communicate by email (only)? Without coding
In the 'Manage Contribution Payment' screen we want to simply ask the donor if they are happy to be contacted by email - a simple Yes/No option in a profile. It doesn't seem possible to do this using ...
0
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0answers
5 views
Anyone try to integrate the payment processor SwipeSimple?
This is a product from CardFlight and is what a client's bank is suggesting. (Otherwise we'd have to use Authorize.net with them and pay higher fees.)
Thanks in advance to anyone with experience.
0
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2answers
26 views
How to export contact list that includes total contributions to date?
I can only either export my contacts, or contributions. Is there a way to export an amalgamated list of contacts including all contributions made by each contact, either that year/per year/within date ...
2
votes
0answers
28 views
Payments fail with PayPal Standard and “Could not find a valid session key”
CiviCRM assumes PayPal Standard redirects back, that it will preserve the session cookies. But sometimes it doesn't and this causes CiviCRM to fail, even though PayPal has successfully processed the ...
2
votes
2answers
27 views
qfKey are always invalid when returning from payment processor in contribution
I have a site which has been running for some time. Recently whenever anyone makes a contribution (via PayPal). When they click return to merchant they get the following error:
This is caused by ...
1
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1answer
37 views
Why are emails not being sent when a contribution is made?
We are using CiviCRM 5.35.0, but I have tracked this issue down to the installation of 5.34.0 (updated from 5.33.2). Our CMS is Drupal 7.78. Our PHP is 7.3.27. Our outbound mail setting in CiviCRM is &...
0
votes
1answer
24 views
Unable to edit existing contributions after CiviCRM upgrade
Issue arises after upgrading from 5.25 to 5.34.
When attempting to edit any contribution and consequently saving, the form returns an error 'please enter a valid amount'
It appears that the system is ...
0
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0answers
8 views
Under what conditions would civicrm_contribution.net_amount be NULL?
My assumption is that net_amount should always be a number, and always equal to (total_amount - ifnull(fee_amount, 0)).
Is there ever a time where net_amount should be null, and if so, what's the ...
0
votes
1answer
42 views
Failing to create Wordpress account with user name provided in profile on contribution page
Initial situation
We have a contribution page to purchase a membership. A profile is used to collect address data. Furthermore, this profile is configured to also create a Wordpress user account: The ...
0
votes
1answer
18 views
Cannot delete contributions
I am trying to delete a contribution and after I confirm that I want to it just hangs with the pop up and a spinning CiviCRM logo indefinitely. I get the following in the error log.
Feb 24 10:07:53 [...
1
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0answers
50 views
Contributions in WordPress causing fatal errors
WordPress v5.6.1
CiviCRM 5.34.0
php 7.3
No custom extensions that affect contributions except CiviDiscount.
When I try to add a new contribution or view contributions, I get an error and the log ...
1
vote
1answer
12 views
Trying to get New Member, Member Renewal Contribution working
CiviCRM 5.33.2, Drupal 7.78. Using example tokens found in the CiviCRM docs at "Tokens and mail merge/Checksum for Contribution Pages for Membership Renewals" to create an email to go out, ...
1
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0answers
13 views
Advanced Search -> Contribution Tab and Contribution Dashboard returns a fatal error
I'm seeing the same behaviour as listed in this Issue: https://lab.civicrm.org/dev/core/-/issues/528
However, I'm running 5.33.1 and WordPress 5.6. The fix listed there appears to have been superseded ...
1
vote
0answers
19 views
“You do not have permission to access this page” on a CiviContribute confirmation page
I have a totally standard CiviContribute page on a system running CiviCRM 5.27.2 on top of WordPress. "Allow other amounts" is true. Minimum amount: $5. The default amount is also $5. Here's ...
1
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0answers
27 views
Contribution Error: “failed to update contribution in database”
UPDATE. I'm not posting this as an answer since it provides none. When 5.34 became available, I tried an update on this site and the problem went away. I guess there was an issue with 5.33.2. I'll ...
1
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1answer
21 views
How do I set up a “Mailing List Only” option in CiviCRM 5.29.1?
In addition to setting up paid Membership Sign-up, I am trying to create a free "Mailing List Only" option. I created a contribution page entitled "Mailing List Only", created a &...
0
votes
1answer
27 views
How to combine event registration fee and sponsorship donation in one price set?
I want to have a price set for an event which offers two mutually exclusive options: (1) registration fee for the event (2) a sponsorship fee. Option 1 should register the person as an attendee. ...
1
vote
1answer
26 views
Wordpress Civicrm -Uncaught ReferenceError: CRM is not defined for contribution page
WordPress - 5.4.4 ,
CiviCRM - 2.62 ,
Theme Avada
Using shortcode added contribution to page but in console, we are getting error Uncaught ReferenceError: CRM is not defined so the page is not ...
2
votes
1answer
17 views
Can't translate year(s)word for recurring contributions
in CiviContribute Recurring Contributions I can't translate the Year(s) word. I don't find it in PoEdit files. Word replacing doesn't work. Any ideas?
2
votes
1answer
21 views
Can't find Click the Continue button to proceed with the payment in translation string
I can't find Click the Continue button to proceed with the payment. from a Contribute form in the translation strings even if I can find other strings from that Contribute form. It's untranslated in ...
1
vote
1answer
15 views
CiviContribute/CiviCRM overrides content entered into a custom field each time a donation is made
Hopefully I can explain this so it makes sense. :)
We have customers that have donation pages (and events) that they use custom fields with, but when someone completes the custom field once, it does ...
1
vote
1answer
57 views
Problem with PayPal IPNs not going through
End of year and we are getting membership renewals. We've used PayPal for years no problem, but since Dec 1, the IPNs (instant purchase notifications) are not working correctly. The transactions are ...
1
vote
2answers
34 views
Smarty contribution summary works on one site, but not another on the same server
I have burned hours on this and feel at a wall. Would appreciate some fresh eyes to shed light on new avenues of exploration.
I am using "find Contributions" to generate a list of ...
0
votes
0answers
21 views
Processing mailed checks where donor sends monthly
We have quite a few donors that mail a check every month (probably 80% of our checks we receive). It is for the same amount and project(s). Each donor generally sends their check around the same time ...
0
votes
2answers
19 views
Edit the financial type of an online contribution?
We have some online contribution transactions that we'd like to assign to a different Financial Type. E.g. they were assigned Donation rather than Member Dues. Is there a way to manually change the ...
0
votes
1answer
14 views
How do I translate the “On behalf of Label”?
Using a multilingual install, on the configuration page of a contribution page, the "On behalf of Label" doesn't provide a multilingual option.
Switching languages and inputting the ...
1
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0answers
25 views
My URLs for contribute & member forms all automatically redirect the user to homepage, any help please?
There's not an obvious reason why this has begun happening as I carried out no changes to CiviCRM at all in the time between the last successful transaction (5 December) and the day I was alerted to ...
1
vote
1answer
17 views
How can I run a report with Pending (Incomplete Transaction)?
Essentially I want the contribution detail report but to filter Contribution Status: Pending, Is Pay Later: No
(I know I can do this with search)
I can do this with some extensions, but they do not ...
2
votes
1answer
12 views
Can “Contributions - Recurring Billing Updates” and similar messages be turned off?
We'd like to turn off Contributions - Recurring Cancellation Notification, Contributions - Recurring Billing Updates, and Contributions - Recurring Start and End Notification. We don't want the ...
2
votes
1answer
12 views
Is there a more elegant way to handling contribution pages that have ended?
When a contribution page passes its end date, you get the following error:
Is there a way to let the contribution page load, but display something like what is displayed on events?
Ideally it would ...
2
votes
2answers
51 views
Self-service update of credit card details - how to notify staff to re-process recurring contribution?
We would like to send out links for credit card recurring donors to update their credit card when a donation fails, using the solution from this question. Then, we need to somehow notify staff that ...
1
vote
1answer
39 views
Random Occurrences of Blank Contribution Thank You Pages
This is strange. Some donors are donating successfully but getting a blank thank you page. They get an email confirming their donation, but nothing on screen. D7 CiviCRM 5.31, Omnipay Cybersource
I ...
1
vote
1answer
26 views
Undefined index: auto-renew
Upon opening contribution page, we get the following PhP errors showing ABOVE the contribution pages.
See JGSNY Contribution Page
Notice: Undefined index: auto_renew in /home/jgsny/public_html/...
3
votes
1answer
39 views
Issue creating Premium - requiring subscription
When trying to add a new Premium (first one), I get the error "Please enter a Period Type" - even though the premium is a regular "product" and not a subscription.
Civi 5.31 / ...
0
votes
3answers
37 views
CiviContributions > New Contribution Page with an ANONYMOUS USER and no Login Display in Drupal (CiviCRM 5.25.0 / Drupal 7.70)
This is a multipart question:
1. I have added the following permissions for the anon user:
-CiviCRM: profile listings and forms
and
-CiviCRM: access all custom data
My desire is to block any other ...
8
votes
2answers
120 views
non technical approach to associate contributions with memberships
Does anyone know of an extension / not technical approach that allows users to manually associate contributions with a membership when they have not been properly associated.
I've seen this happen for ...
2
votes
1answer
42 views
Thank You page on contribution form. Print option for the PDF that is emailed as “receipt.pdf”
When completing a contribution, an email can be sent out with an attached PDF called "receipt.pdf". Is it possible to have this PDF printable on the Thank You page? I currently have a sloppy ...
2
votes
0answers
29 views
How can I offer recurring payments on an event registration form?
My nonprofit has an online course that we plan to treat as an event as we get set up with CiviCRM. We currently use GravityForms on WordPress to offer registrants the option of a payment plan where ...
1
vote
1answer
24 views
Sales Tax not added to total when memberships include donations that are separate transactions
We are having a problem with sales tax calculations when letting the user add an optional donation to a membership purchase or renewal. We need to separate the membership and donation into two ...
0
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0answers
5 views
How can I generate a report that shows list of recurring payment of different types?
I need to generate a report that shows a list of donors who gave above £10 as recurring basis in September 2020. They may have been giving previously or just started in September.
The payment comes ...
2
votes
1answer
21 views
Missing information when Importing Contributions via API
I want to import a list of contacts from a csv file (specifically: the Contact IDs), and create a Contribution via API for each one of them. Purpose: These contacts are all ordering the same articles, ...
0
votes
0answers
19 views
CiviCRM stripe Webhook is showing “invoice.payment_succeeded” 500 internal server Error`
I have upgrade the CiviCRM Stripe extension to latest 6.5.1 After upgrade extension one time donation is working properly. But Recurring payment is showing Pending (Incomplete Transaction). And also ...
2
votes
1answer
43 views
Dead links on events, donations, pretty much anything I create
I'm in the middle of an install and stuck on a couple issues.
I've been all over this StackExchange yet I can't seem to make basic CivicCRM links work in a couple of sections in the site I'm trying to ...
1
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0answers
19 views
Warning: array_search() expects parameter 2 to be array, null given in CRM_Contribute_BAO_Contribution::getContributionTokenValues()
Steps to reproduce:
Search -> Find contribution
Search for a contribution
Choose "Email - send now" as action
Choose an email template with a token. In our case we just use the token &...
