Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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3answers
15 views

Importing Contributions wont allow duplicate Transaction ID or Invoice ID - must be unique?

I am trying to import CSV file with a bunch of contributions that I have downloaded from Stripe, but it is requiring that Transaction ID and Invoice ID be unique across all Contributions. When ...
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0answers
19 views

Invioce Online Payment for Anonymous Users?

We would like to set up invoices that get paid online. We have set up Invoicing and a default Contribution Page, and it looks like we can get to the payment page for a specific invoice to using the ...
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1answer
13 views

Complete Donation Report Per Donor

I am not familiar with the complete inner workings of CIVICRM - but does anyone know how to create a report (or CSV file) that would have the donor's information (name, address, etc) and their ...
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2answers
72 views

Recording simple offline contribution

I'm using CiviCRM with Drupal to develop an internal (non-public) donor management system. Everything was coming together nicely until I began trying to create a simple block to record an offline ...
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1answer
18 views

Can billing name/address not be pre-populated on Event Registration Page?

The pre-populated Billing Name and address information on the Event Registration Page is causing many credit card authorizations to be declined (Authorization.net payment processor). Is there a way to ...
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4answers
61 views

CiviCRM + Forms: Which is best? Gravity Forms/Ninja Forms/Contact Form 7 or Civi's own Profiles?

Trying to set up a form where I collect 1000's of people data that saves directly into Civi's contacts, collecting their data and memberships. We want to collect data and take payments for memberships ...
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1answer
37 views

Contribution - Config Error

When trying to make a contribution end users are getting the following error Configuration error - unable to process paymentIntent Using CiviCRM 5.44.0, Stripe Payment Processor Extn Version 6.6.3 It ...
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2answers
44 views

You do not have permission to access this page - Contribution Page - WordPress Install

WP Version 5.8.2 CiviCRM Version 5.44.0 When trying to make a contribution when not logged in or in a private browser I get the following error sometimes on page load but more often after pressing the ...
3
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0answers
19 views

Error "Could not find valid value for u", not sending contribution receipts

On Drupal 7 + CiviCRM 5.35.2, contribution receipts are not being sent out, in spite of the claim on the contribution thank you page that they've been sent. Instead, in the civicrm error log, I'm ...
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2answers
14 views

Membership Types not translated on default Contribution page "Member sign up"

On CiviCRM 5.43.2 in WordPress, I have 2 Membership Types a user can sign up to. All other text on the form is translated except for the "Membership Types Label" and "Membership Types&...
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1answer
19 views

What is the purpose of the "Collection Reminder Send Flag" tab in CiviContribute?

I see a "Collection Reminder Send Flag" tab in CiviContribute when capturing a new contribution. What is the purpose of this tab and why can't I select any of the options?
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0answers
12 views

Should donating on behalf of an organization create a soft credit?

For online donations with the "on behalf of an organization" option enabled ... when someone opts for that, should that not create a soft credit for the individual submitting the form? I see ...
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1answer
8 views

Retreive balance (amount due) via api or as a field in drupal views

I am wondering if it would be possible / difficult to retrieve the balance of a contribution through the api (3 or 4) and / or if it could be exposed as a field in drupal views or standard civicrm ...
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0answers
33 views

Database Errors When Recording Membership Contributions

I have an error happening in both my dev and production sites. I have attempted everything I can think of such as clearing the cache, rebuilding the menus, deleted and recreated triggers, upgradded to ...
2
votes
1answer
37 views

Disabling CiviContribute causes problems

I am experiencing another problem with Price Sets and Financial Types after upgrading from 5.42.1 to 5.43.0. These seems to be due to enabling and disabling CiviContribute in the past. The latest ...
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1answer
13 views

Modify Amount of Pending Contribution (Price Set)

Seems like if a donor makes a pay later commitment using a price set, we cannot manually go in and change the amount. Is that intended? Instead of the editable donation amount, I just see this.
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1answer
16 views

Stripe Contributions from an External Site

I'm about to set up Stripe as a Civi payment processor and was wondering, if we have other non-Civi sites that take donations (Stripe charges), will those automatically be imported as Contributions in ...
2
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2answers
35 views

SOLVED - Error on new contribute after upgrade to 5.41.2

After upgrading to 5.41.2 I have a problem when creating a new contribute. Any suggestion in order to manage the error? error log: Versione di WordPress 5.8.1 Plugin corrente: CiviCRM (versione 5.41.2)...
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0answers
18 views

Automatic receipts on imported renewal contributions

I have been reading all the earlier Q/A on this matter but I found no real solution, so bear with me: I am trying to send automatic receipts of renewal payments to CiviCRM. I have discovered a means (...
1
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1answer
37 views

how to extend a field view in the new contribution screen?

Dear I need to extend the view of the Fund (Financial Type) field in the view of the new contribution? How can I do that? Please check the attached photo.
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1answer
23 views

Can I generate a quarterly report of Donors without the dollar amounts?

We have a group called "Donors". I want to obtain the number of new Donors each quarter, but do not wants the amount they are contributing as I can gain that from other reports. If possible ...
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0answers
23 views

Can't save new or existing contributions after import (Drupal 9, CiviCRM 5.41)

Drupal 9.2.6 CiviCRM 5.41.2 I imported some contributions via the SQL database (there's 16k+ so I don't want to use the UI) but I cannot edit or add a contribution. The triangle just spins, and there ...
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2answers
14 views

Tracking bequests and planned giving

I am wondering if or how organizations track bequests of any kind through CiviCRM.
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2answers
19 views

$cancelSubscriptionUrl in a Contribution Receipt email links to http://%22%22/

A contributor complains it is not possible to remove from the automatic renewal option using a link in "You can cancel the auto-renewal option by visiting this web page." sentence. I've ...
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0answers
14 views

STRIPE misfit Production and Test

I apologize: I already posted my issue. I wrote it in French and I am not happy with the automatic translation => I try to post in English CiviCRM STRIPE Exception: Event: charge.succeeded Error: ...
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0answers
17 views

crmBillingFormNotValid // Configuration error - unable to process paymentIntent

La passerelle de paiement STRIPE affiche une erreur de configuration alors qu'elle fonctionnait correctement il y a quelques mois. -WordPress et toutes les extensions sont à jour -La console STRIPE : ...
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0answers
32 views

Are you using a POS system hooked up to a Civi instance?

I'm wondering if anyone is using a Point of Sale (POS) system, like Square for example, that is hooked up to a Civi instance? If so, what system are you using? The outcome we want is to process in-...
2
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1answer
26 views

Invoice Number Generator

Currently we issue invoice / receipt numbers for sponsorship and donation payments constructed from using the Current Year and the Contacts ID. A reminder notice is sent out for Annual Sponsorships ...
2
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2answers
51 views

How to add a new recurring contribution from the administrative side?

I feel like it used to be possible for an administrator to add a new recurring donation from the administrative interface, but I can't find it in the Contributions > New Contribution or Submit ...
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0answers
8 views

Getting errors attempting to update recurring transactions with PayPal

In attempting to change the credit card number of a recurring transaction, we are getting the following message: Sorry, due to an error, we are unable to fulfill your request at the moment. You may ...
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0answers
7 views

Contribution made "on behalf of an organization" leads to Warnings in DAO.php & DB Error: no such field

We have CiviCRM 5.39 and Wordpress 5.8 and have discovered a persistent issue arising in our contribution forms whenever we enable the donate "on behalf of an organization" option (Both when ...
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3answers
52 views

Online Contribution CiviCRM Page Setup in WordPress

Hi All I need assistance. Im am trying to setup a online contribution page in wordpress and I am following the following instructions as per the documentation The part that says "Click on the ...
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1answer
69 views

Contribution page just shows the shortcode on the Thank you page

this is on civicrm 5.39.0 on wordpress 5.8. I have a wordpress page https://bbsadev.douglasscloud.co.uk/payment-process-bacs/ with Contribution shortcode [civicrm component="contribution" id=...
2
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1answer
33 views

Fooling civicrm into thinking payment processor supports recurring donatoins

I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay. Frustratingly, If you have two payment processors and one of them does not support recurring ...
2
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1answer
47 views

Active Contribution Page not available in Insert CiviCRM Content in Wordpress

Atempting to add an active Contribution Page to a public Wordpress page but it is not available in the select field in Insert CiviCRM Content in Wordpress. Is this because I am using a separate ...
1
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1answer
21 views

Random Additional LineItem appearing in a membership sign up form

3 Additional LineItems have just been spotted in one of our membership sign up forms (for organisations) - though they have never been set up (I don't know how such things would be set up), and don't ...
2
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1answer
25 views

"Total amount" and "Balance owed" should by default be attributes to the same "contribution"

Good day, and thanks for your support. I think I have a pretty common issue: when registering a contribution which is paid off with several payments it is not easy to find a proper solution to have ...
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1answer
48 views

Drupal 9 Webform - Adding Membership to Contribution

I am trying to build a CiviCRM Webform in Drupal 9. Everything appears to work well except for the fact that the membership fee for a membership does not add to the total due. In this screenshot, a ...
1
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1answer
15 views

Find contribution excluding certain financial types and sending email

I have around 30 financial types listed in CiviCRM. I would like to find a list of contribution excluding 5 of those financial types and send an email. This is something needs doing often. If I would ...
1
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1answer
23 views

"HTTP Error 404.0 - Not Found" error on Contribution page

I'm relatively new to CiviCRM and am excited to learn more about the application in the future. I have a Wordpress site created using Elementor. I have plenty of contacts and donations in the ...
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1answer
14 views

IATS ACH Civi is not recording when a donation has been refunded or returned

Civi is not recording when a donation has been refunded or returned. Is there a way for Civi to record returns or would these have to be recorded manually? IATS EXTENSION: 1.7.4
1
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1answer
23 views

When I go to the "Advanced Search" Screen, I don't see the tab Contributions

When I go to the "Advanced Search" Screen, I don't see the tab Contributions for searching on the fields related to donations. Is this a bug or the consequence of having activated only the ...
1
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2answers
31 views

How to flag all contributors with a specific tag?

I am wondering if it is possible to flag all the contacts who ever made a contribution in the past with a specific tag. When I search for the contributors and select all of them, no action is ...
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1answer
31 views

After update CiviCRM IATS Extension to 1.7.4, Card on file and Expiry Date fields are not showing

When we create a new iATS recurring donation, we can edit the payment information, but the old iATS recurring donations cannot be updated. I have checked in extension code getting the customer code by ...
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1answer
32 views

For new Contributions entered manually, how do I add an "InMemoriam" section to the manual data entry form?

We occasionally receive donation cheques in memory of someone. For the public Contribution Page I've created a profile which asks for the particulars (name, rank, other info)of the deceased but I can'...
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1answer
36 views

IATS can retry failed donations 7 days after the failure?

Is there a way that IATS can retry failed donations 7 days after the failure happened rather than the following month?
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1answer
26 views

Where are the 'Contributions - Receipt (on-line) templates stored?

I want to customise on line receipts, but am struggling to make a start. I can see the on line receipt in the Message Templates - 'Contributions - Receipt (on-line)' but can't find where the other ...
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1answer
14 views

How to request OK to communicate by email (only)? Without coding

In the 'Manage Contribution Payment' screen we want to simply ask the donor if they are happy to be contacted by email - a simple Yes/No option in a profile. It doesn't seem possible to do this using ...
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0answers
5 views

Anyone try to integrate the payment processor SwipeSimple?

This is a product from CardFlight and is what a client's bank is suggesting. (Otherwise we'd have to use Authorize.net with them and pay higher fees.) Thanks in advance to anyone with experience.
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2answers
33 views

How to export contact list that includes total contributions to date?

I can only either export my contacts, or contributions. Is there a way to export an amalgamated list of contacts including all contributions made by each contact, either that year/per year/within date ...

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