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Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

2
votes
0answers
10 views

Contribution Confirmation page back button redirects forward instead

On all our event registration forms, on the Confirmation page, there is the option of Go Back or Continue. 1) If I click Go Back when Paying offline, the form goes back to the previous page so I can ...
0
votes
0answers
16 views

Can you use multiple payment processor on one form

I want my users to be able to choose from two different payment processors. I have two payment processors set up in Civi. When I am logged in as admin and go to my donate form I see a fieldset called "...
2
votes
1answer
9 views

View records by date added - not activity date/date received

Adding a bunch of contribution records with a variety of dates manually - I would like to see all the records I added today - what would be an easy way to do that? Last modified would be fine too.
1
vote
0answers
10 views

Pass parameter in URL to select Other field on contribution page

It's possible to pass an amount to fill in the other field in the URL to a contribution page: How can I pass in the contribution amount via URL? But is it possible to pass a parameter in the URL to ...
3
votes
1answer
13 views

Error when adding a contribution:

When manually adding a contribution - I get the following error: Warning: A non-numeric value encountered in CRM_Contribute_BAO_Contribution::calculateMissingAmountParams() (line 383 of /home/...
2
votes
1answer
19 views

How do you give in honor/memory of someone but acknowledge someone else?

In some other donation management software, it's possible to say, e.g., "I'm giving $100 in memory of my grandfather. I want my mother and uncle to be acknowledged." Has anyone tried to incorporate ...
4
votes
1answer
20 views

Unable to make backend contributions with non-default payment processor (sometimes) “no class provided” error

As per the title, here's how it happens: Create a payment processor instance (i.e. add payment processor here /civicrm/admin/paymentProcessor?reset=1) Create a second one of the same type, different ...
1
vote
0answers
18 views

Only default payment processor shows on forms

I have two payment processors, one for credit card and one for electronic check. When I am logged in as admin and I fill out my form I have a radio button asking if I want to pay via check or credit ...
1
vote
1answer
49 views

CiviCRM - syntax error - memberships not being saved - random error

UPDATE... this issue was inititally posted due to being unable to manually add memberships to a couple of organisation contacts that had been on the system for some years with previous memberships ...
2
votes
1answer
16 views

Disable Debit Card Payment Method option

It looks like I can not disable the Debit Card option in CiviCRM. It is safe to disable this option in the database? Is there another option?
3
votes
0answers
16 views

CiviMember payment- message template

When someone renews their membership using Pay Later, they get the Membership Receipt Online message as an Invoice from message templates. The contribution is pending. In the backend, if the ...
2
votes
0answers
22 views

Broken Batch Validation

CiviCRM 4.7.29 on Wordpress 4.9.8 on Ubuntu Hello all, We had the above instance running well and doing batch validation under CiviContribution well but had recently choked on validation with the ...
0
votes
0answers
13 views

CiviCRM Contribution Page: automatically email honoree

I'm using CiviCRM 5.7.0 (under Wordpress) and have a question regarding Contribution Pages. I setup a contribution page that has the "Honoree Section" enabled and "Email Receipt to Contributor" ...
1
vote
0answers
21 views

Contribution tokens for receipts

We're trying to create online receipts for Memberships, Contributions and Events and we would like to include the contribution source, and payment instrument for in the receipts. The question is, is ...
1
vote
1answer
22 views

When to use CiviCampaign vs Financial Types/Accounts

I'm managing CiviCRM for an organization that has the following kinds of accounts in Quickbooks: General Fund: undesignated donations one account per staff member, for donations towards each staff ...
1
vote
1answer
16 views

Event receipts for paid events contains extraneous information

Currently using CiviCRM 5.3.2 and drupal 7.60 Receipts for events paid via PayPal have extra information related to contribution. To reproduce issue: Add custom fields of your choice for ...
1
vote
0answers
14 views

Search for Transaction ID of CiviEvent Sub-Contribution

Sometimes we'll have someone pay X amount via credit card (Paypal Pro) and register online for an event. Then, they'll call us, and we'll add additional options to the event (via Change Selections), ...
3
votes
2answers
34 views

Set up Contribution page to only accept recurring contributions?

We would like to set up a contribution page that only accepts monthly recurring contributions. Is there a simple way to do this in CiviCRM? This contribution page would be associated with a Campaign,...
2
votes
0answers
9 views

Error on Contribution Page with Google Simple Calendar Plugin

I'm about to make a contribution page live on a WordPress site that uses the Google Simple Calendar plugin, and when I go to the live contribution page link I get this error: [Sat Nov 03 19:33:53....
2
votes
1answer
17 views

Intermittent “Your browser session has expired and we are unable to complete your form submission” errors

In the midst of a fund drive and we're seeing intermittent instances of the message "Your browser session has expired and we are unable to complete your form submission. We have returned you to the ...
2
votes
0answers
22 views

Changes to Contributions that would break GiftMemberships Extension?

We have tried deploying the com.aghstrategies.giftmemberships extension to a 5.x CiviCRM. The form PostProcess hook where all the magic happens is not working because the _contributionID is empty (...
2
votes
1answer
136 views

What's the best way to handle a matching donation?

We often receive annual appeal donations that include a matching gift from the donor's employer. Is there a better way to handle these other than creating a record for the employer, and soft-...
1
vote
0answers
13 views

Price Set Total Amount not displaying and JS errors

I have a Jooma 3.8.13 civicrm 5.5.1 install. I am using a price set on a membership contribution page, but the total amount is not displaying. All works fine on test drive but on the live page no ...
0
votes
2answers
15 views

Contribution Receipt

The contribution receipt that is emailed to a donor has the person's first name such as: Dear Albert, Is there any way to have it also include the last name such as: Dear Albert Jones,
3
votes
1answer
21 views

How do I locate the Financial Type ID?

I am trying to import hundreds of contribution records and it is requiring I include the Financial Type ID when importing. Simply having the word Donation is not enough! When I visit Administer - ...
4
votes
1answer
101 views

Creating a custom payment method with conditional field

So I understand that you can assign a payment processor any payment method - however - I am trying to create payment methods that replicate the behavior of Credit Card and Check. For example - when ...
5
votes
2answers
29 views

Change donation to another donor

We have accidentally attributed a credit card donation to the wrong person. How can we change the donation to the correct donor? Do we have to delete the donation on one record and add it to the other?...
1
vote
0answers
14 views

Payment Options only show up when logged in as admin

I have two payment processors set up. One for credit card and the other for electronic check. When I am logged in as admin I see the payment processor section and it will allow me to choose one or the ...
1
vote
0answers
21 views

Wordpress Contribution Form - how to suppress Leave Page Warning

I found a note about suppressing the leave page alert using Joomla. Does it applies to sites using WordPress? On our WordPress contribution page we give a PayPal Option. The user fills in the ...
2
votes
1answer
44 views

Problem caused by an incorrect translation in CiviGRANT

there is a problem in CiviGrant (Italian) translation for CiviCRM 5.0 and later versions (also at the code level?) that seems to cause problems to the application. Infact, both for CiviContribute and ...
1
vote
1answer
21 views

Total Amount not displaying in contribution price set in Joomla 3

I have seen this issue in a couple other posts, but none that had an answer that applied to me. I have CiviCRM 5.5.2, Joomla 3.8 and the RocketTheme Notio template. I have upgraded from a much older ...
2
votes
1answer
22 views

Different Membership fee for each member

Our organization have different membership fee (monthly) for each member which can be decided while signup or setup manually. How can i achieve this ? Is it possible to create a user dashboard item to ...
1
vote
1answer
19 views

Can't access contribution page without a login

I have recently updated CiviCRM in Joomla 3.x to the latest 5.5.2 build. I'm finding on my main contribution page (used for subscriptions), that I can't access it unless I'm logged in. When logged in, ...
2
votes
1answer
20 views

Is this a paypal bug, or is this just fantasy?

An odd one this! We have taken around 50 online event bookings today with no trouble, except for one. We happened to notice that one contribution for £300 was showing as complete, but in fact the ...
1
vote
1answer
16 views

Membership Form without Contribution Request

Is there a way to make a membership signup form that does not ask for a donation?
1
vote
1answer
23 views

Total amount not populating for online form

I am building out my first front end form and the total amount field is not populating. We are running on Joomla 3.8.12 and CiviCRM 5.5.1. http://dev.victoryliving.org/index.php/donate Please help, ...
2
votes
1answer
26 views

Upgraded to 5.4, Donor Report fails with bad sql. Status_id is missing

Upgraded from 4.6.38 to 5.4.0 in a test env. The Donor Report (Summary) and (Detail) both fail on this piece of sql SELECT id, title FROM civicrm_batch WHERE item_count >= 1 AND status_id !...
2
votes
1answer
32 views

Cannot submit new contributions through webpage - One of the parameters (value:) is not of type integer

We're seeing the error 'One of the parameters (value:) is not of type integer' when submitting a new donation through a contribution page on CiviCRM 5.4.1. All custom templates have been removed so it ...
1
vote
1answer
27 views

submit button onclick

First time using civicontribute. We get a transaction error when submitting a donation. (see below) Our donation form submit button has: onclick="return submitOnce(this,'Main','Processing');" Other ...
0
votes
0answers
39 views

Child #2 Participant Status not updating after Payment by Check (a Bug ?)

I have one Parent + his 2 Children registered to a paid event (via a Webform) : The Parent is the Webform Contact1 and Contribution holder, but has no event-fee to pay Each of the 2 children (...
4
votes
1answer
48 views

Can Webform CIviCRM module do Line Items (PS yes it can!)

How can we sell a Membership and a Calendar (that we should charge Sales tax on) and let the user make a Donation all on the same Webform Civicrm page - in a way that only the Donation amount is ...
-1
votes
1answer
14 views

Contribution Page Confirmation Emails

So, we recently set up a contribution page for people to buy tickets for a raffle we're hosting on our website. However, we are not receiving confirmation emails upon purchases. We get them when ...
2
votes
2answers
32 views

What's the logic behind Contribution's Payment Method for offline Contributions?

I don't really understand Contribution / Payment Method (Instrument) workflow. This is a typical scenario when creating Contributions (In many organizations that collect manually the money offline): ...
1
vote
1answer
34 views

Payment link in Civi invoice

Our organization hosts events and has memberships individuals sign up for on our website. If someone signs up for a membership or registers for an event online they have two options for payment. They ...
2
votes
1answer
18 views

How can we create memberships with two or more accumulated partial payments?

We'd like to let individuals pay membership fees incrementally, e.g. four quarterly occurring payments of 0.25M (where M is the total membership fee). It looks like the devs sought to do something ...
1
vote
1answer
15 views

Multiple Types of Contributions using CiviContributions Drupal Integration

I am trying to use one webform to collect multiple types of contributions from one contact. Specifically, we are trying to collect a sponsorship and in-kind donation for one event from one contact ...
5
votes
3answers
43 views

Conditional logic in Thank You letters

I recently took over the donor thank you letter process at the organization I work for and saw that Civi has the ability to create thank you letters for donors. The organization I work for has 5 ...
1
vote
0answers
19 views

Billing Address - Can i turn off saving billing addresses?

When someone pays by credit card it stores their billing address to the contact record. We are using auth.net for credit card payments. Is there a way to turn this off? I do not want to store billing ...
1
vote
1answer
21 views

Contribution Widget

I can't figure out why the Widget on my contribution page only shows "-- placeholder --" although about and button text are filled out...?
0
votes
1answer
24 views

Export contributions - missing Field Mapping dropdown

I was able to reproduce on CIVICRM DEMO site: https://demo.circle-interactive.co.uk Steps to reproduce: Find contributions Select contributions Select action 'Export contributions' Select option '...