Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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2
votes
1answer
13 views

Edit Line Item error: Tax for amounts above 999.00 = NaN.N

I'm using the Edit Line Item Extension ver2.1 (biz.jmaconsulting.lineitemedit) on Civi 5.13.4 and the latest Drupal 7. I have a paid event where bookings are made via webform-civicrm. If I edit a ...
2
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0answers
12 views

CiviContribute Session timeout

We are using tablets to sign up new members on the street, but are getting the following error: Your browser session has expired and we are unable to complete your form submission. We have ...
1
vote
1answer
19 views

Using CiviRules to send email when setting up a Direct Debit

We noticed there was a delay of about 6 days when a new member signs up using GoCardless before their membership is current and they receive the usual 'Thank you' email so we've only set up a Rule to ...
1
vote
1answer
21 views

width of email field on contribution form

Using a WordPress installation. Initially the contribution form shows an amount field and an email field. Is there a way to make the email field wider. Currently both are the same width. Inspecting ...
2
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0answers
6 views

Contribution checkbox declining premium not enabled

It seems that the checkbox to decline a premium (after donating a fixed amount that qualifies for a premium) isn't enabled, after the user chooses to donate the required amount, or if that is the ...
2
votes
2answers
34 views

PayPal recurring payments are in pending state

How do I get PayPal Express recurring payments to be recorded correctly? They are in pending mode. No error in ConfigAndLog that corresponds to the processing time. It uses PayPal Express, there is no ...
0
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1answer
12 views

API Contributions and Payments

I'm using the API to create Contacts start Memberships through a signup form. We are offering 1-year memberships at various price points, and I have those set up in CiviMember. My code successfully ...
0
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0answers
25 views

Contribution Page Error: price_field_id should possibly be marked as mandatory

I'm seeing this error when saving changes to a contribution page in 5.14.0, Drupal 7: "DB Constraint Violation - price_field_id should possibly be marked as mandatory for PriceFieldValue,get API. If ...
1
vote
1answer
30 views

DB Error on contribution form unless signed in

On one of our contribution forms for users to sign up and pay for a membership, we are getting a DB Error. Here is a screenshot of the contribution form so you can see where they are urged to create ...
1
vote
1answer
10 views

Why am I receiving an ' Unable to retrieve card details from iATS. Error: Invalid Username or Password' Error?

I'm using the following steps to produce this error: Under the 'Contributions' tab of a contact on CiviCRM, click 'Recurring Contributions' Click 'View' under the individual's recurring contribution ...
1
vote
1answer
15 views

Where is 'Payment Method' stored in the database for a Contribution “Payment Details”?

Simple question! What table is this in, where do I find it? Latest Civi/Drupal This is on a contribution detail page. I updated the payment_instrument_id in civicrm_contribute but it does not change ...
1
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1answer
20 views

Delay automated email like receipts

Is there a way I can delay when a automated E-Mail is sent. For Example - I would like the receipt email when one submits a contribution to be delayed by a few hours. Thank you
4
votes
1answer
53 views

Currency in webform billing items always dollars

In my installation, under admin/setting/localization, I have enabled multiple currencies. The default is $. The monetary amount display is %c %a. If I create a new contribution page in CiviCRM, I can ...
2
votes
1answer
37 views

How can I create a group of everyone who gave in honor of a specific person?

I can see a list of everyone who gave in honor of a specific person by looking at that contact's Contributions tab (under Soft Credits). However, I can't figure out how to put these folks into a ...
3
votes
2answers
89 views

“Could not find a valid session key.” when making a contribution

Error: "Error type: Could not find a valid session key." This is similar to a number of other times people have run into this problem, but I've looked through all of those here on StackExchange, have ...
2
votes
2answers
52 views

How to cope with CiviEvent user choices

I've set up a paid-for event with online registration which uses a price set where a user can choose how many tickets they want in each of the available types and optionally add a donation (by ...
1
vote
1answer
7 views

Is there a way to open the honoree section by default?

I would like to have the honoree section on a civicontribute page default to being open, instead of having the user find and click on the honoree title in order to see the fields. They could still ...
1
vote
1answer
21 views

Webform contribution page not loading

I set up a webform with a contribution page. The contribution page has a title, currency, payment processor, contribution amount (£100) and tests fine. On the webform, it shows as 0.00 and is not ...
1
vote
0answers
16 views

Donor's name is overwritten with name on Paypal account

I have set up a contribution page using Paypal Express (the one in core). I have added a profile which includes the first and last names of the contact. But when the contact is created, these names ...
2
votes
1answer
29 views

Can donors store their card details on dashboard?

I would like to give access to our donors to the contact dashboard and also let them donate from that page to different campaign or events signup, so they would not have to enter their details over ...
0
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0answers
10 views

Remove Text from Self-Service Cancellation Page

Currently it looks like this Is it really necessary to say "Send cancellation request to iATS Payments" and "Notify Contributor" to the person who themselves is trying to cancel? I suppose I could ...
2
votes
1answer
20 views

ContributionDashboard correct amount not equal CiviReport

Stripe.com shows we received a donation of $15. It correctly shows on the Civi Contribution Dashboard. When we run Civi Report, the amount shows up as $30. We have many cases when the report and the ...
0
votes
1answer
18 views

CiviContribute - convert amounts into words

Is there a plugin that would populate a field with a word amount of a contribution total? Using such a token can make a letter more personalized. Similar to the SpellNumber formula in Excel. I.e. $240....
1
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0answers
24 views

Partial refund headaches

We are receiving and processing event registrations with multiple price set options. A few users have requested partial refunds and they have been recorded. However, the invoice total now shows that ...
2
votes
1answer
31 views

Mandatory payments for new members

I am looking for an elegant solution for the following. It shouldn't be very difficult but I am new to CiviCRM and I want to make the right decisions. We only have one membership option. Members pay ...
0
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0answers
21 views

Contribution Completed but not received

My client's site recorded this item as complete with the recorded credit card. However, Authorize.net claims to have no record of this transaction and the event registree says that she has no record ...
0
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3answers
39 views

New member gets user account

I would like to have a similar situation to the following. When a new member registers herself. She will automatically create a new User account for Wordpress. If the user changes the information of ...
3
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0answers
26 views

Who gets the bill?

I apologize if I missed some basic Civi concept, but who gets the invoice when a 3rd party registers users with online registration? Most of our client's contacts are 3rd party association managers, ...
0
votes
1answer
8 views

Where do I create an issue on lab.civicrm?

I found a small bug in this file: /sites/all/modules/civicrm/templates/CRM/Contribute/Form/Contribution/Confirm.tpl Where do I submit an issue on lab?
0
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0answers
10 views

How can I show/hide price options based on profile responses?

This boils down to a UI problem that my client has with a complex event registration. If you haven't seen my other questions, I'm running Civi 5.13 with WordPress 5.2. The client's members are all ...
2
votes
2answers
51 views

Questions regarding offline contribution receipt

After checking the box, send receipt after entering in an offline contribution, where do I see the copy of the receipt that was sent? After importing contributions, do we have to click Send Receipt ...
4
votes
1answer
43 views

CVV is being required in backoffice, even when it shouldn't be

Using CiviCRM 5.7.6 w/ Drupal, I'm getting an issue with my backoffice contribution forms. Specifically, even though the configuration says not to require CVV, and the form itself does not have a (*) ...
3
votes
1answer
59 views

No Active Recurring Contributions on civi record but stripe has the data. Is there a way to resend IPN?

Due to a webhook problem, we have a few recurring donations that are now being processed by Stripe, but are not being recorded in our CiviCRM contribution table. Is there a way to resend an IPN, or ...
0
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0answers
42 views

Contribution shortcode is visible to logged in users

When I look at a Wordpress page with a CiviCRM contribution (inserted via [civicrm component="contribution" id="6" mode="live" hijack="0"] shortcode) as a logged in user I can see part of the ...
3
votes
0answers
14 views

Thank you letter export to Word - maintaining fonts

CiviCRM 5.7.6, WordPress 5 My client has a message template for thank-you letters (contribution) that utilizes Google Fonts. The fonts export and render perfectly in PDF, but do not work in the Word ...
3
votes
2answers
115 views

Manual Contributions Showing up as 0 Against Contact

When I add in a manual contribution against a contact and specify an amount - when submitting, the amount gets registered as 0 which is not what was input initially. In the database it is seen as 0 ...
0
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0answers
41 views

Transaction integrity error: Expected to find active frame thrown in Manager.php

After upgrading CiviCRM on Drupal 7.65 from 5.11.0 to 5.13.1, and then testing a CiviContribution form with a discount code (test code for a 100% deduction) from CiviDiscount 3.7, I am getting the ...
6
votes
3answers
68 views

Can we report on contributions by payment processor?

Is there support for filtering contribution reports by payment processor? We have credit card (Authorize.NET) and PayPal (new). How can I report on just PayPal transactions? The only difference I ...
6
votes
0answers
80 views

Placeholders instead of labels in forms

We would like to use placeholders instead of labels on all our CiviEvent and Contribution forms. What is the best way to do this? We are using CiviCRM with Drupal. We would like it appear like this: ...
2
votes
0answers
14 views

Is there integration for CiviContribute Partial Payments

I like using pending transactions and then recording partial payments under the contribution instead of using pledges and payments the reasons are as follows: 1. civi contribute is much more used and ...
3
votes
2answers
54 views

Importing Event Participants with Contribution/ Payment

I am relatively new at civicrm and I have a question about Event imports. I've been reading the documentation here: https://docs.civicrm.org/user/en/latest/common-workflows/importing-data-into-civicrm/...
2
votes
2answers
39 views

How do you give in honor/memory of someone but acknowledge someone else?

In some other donation management software, it's possible to say, e.g., "I'm giving $100 in memory of my grandfather. I want my mother and uncle to be acknowledged." Has anyone tried to incorporate ...
2
votes
0answers
35 views

Bug in settings for CiviContribute Component?

sI have been wondering for a while, why two settings for CiviContribute did never have any effect on the created financial transactions: Always post to Accounts Receivable? Enable Deferred Revenue? ...
2
votes
1answer
44 views

How to set up Accruals Accounting/Deferred Revenue?

In a video from 2017, CiviAccounts and the accruals accounting feature/deferred revenue are explained quite well: https://www.youtube.com/watch?v=bNIHXBA6EEg (starting from minute 39). According to ...
1
vote
1answer
29 views

What does the option “Always post to Accounts Receivable” in CiviContribute do?

In the settings page of the CiviContribute module, there is the option "Always post to Accounts Receivable?" which can be activated or de-activated. I have searched through the documentation and ...
0
votes
1answer
23 views

Use - Create Mode - URL error message

I am currently trying to setup an online membership signup form for our organisation. I am in the early stages at the moment but so far I have created the bare bones of the form by creating a profile ...
3
votes
1answer
18 views

Import Contribution Fails - Financial Type

Trying to import contributions. The data file has integer for Financial Type. Import fails Error File says: "Financial Type is not valid: 1" Everything I have read said to enter the Financial Type Id....
3
votes
1answer
79 views

Recording Funding Applications in CiviCRM

I'm just in the process of implementing a process in CiviCRM so that we can track donations against specific projects. It would also be great if we could record the approaches we've made to ...
5
votes
1answer
112 views

Membership Receipts from Civi webform for On Behalf of Organisation

(Civi 4.4.6, Civi Webform 7.x.4-10, Drupal 7.37) From what I read on the Civi webform wiki (https://wiki.civicrm.org/confluence/display/CRMDOC/Webform+CiviCRM+Integration), receipts should be ...
3
votes
0answers
14 views

Using “Premium (Thank-you gifts)” to enroll in membership

Is it possible to set up a "Premium (Thank-you gift)" option to sign a donor up for a specific membership level? I can build a membership sign-up page, and I can put "premiums" on it. The ...