Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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1answer
21 views

Civicrm5.4-add a cash donation fails after update

Running on Linx hosted system with latest WP. I just updated from Civi 4.7 to 5.4, now when i try to record a cash donation ('New Contribution') I get a message that the 'site is experiencing ...
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2answers
34 views

Adding Facebook tracking pixel to contribution confirmation pages

We're on Drupal 7.69 and CiviCRM 5.13.x. One of our clients want to add facebook tracking pixel codes to the membership confirmation page after payment. We are using the Facebook Tracking Pixel ...
2
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1answer
27 views

How to limit/choose what profile data is included in confirmation emails?

We collect a lot of data from people who buy a membership using a Contribution Page. The confirmation/thank you email includes all of that data, which is a problem: some of the data we collect is not ...
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0answers
11 views

CiviCRM auto populated Webform shown for anonymous users(Drupal 7)

I want to show the webform which is previously submitted for edit purpose for only the same user which filled this webform using his email ID. I created webform with existing contact option ticked ...
6
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3answers
203 views

Connecting Civicrm to Quickbooks classes / subclasses

I have three organizations that use Quickbooks and some other process to track contributions. I would like to encourage all of them to move to Civicrm. (They are currently using out-of-date MS ...
2
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1answer
15 views

CiviContribute Component Settings not saving settings beyond Enable Tax and Invoicing option

I am setting up a fresh install (CiviCRM 5.24.5 / WordPress 5.4.1) but found that once I 'Enable Tax and Invoicing' within CiviContribute Component Settings no changes are saved on that page (I am ...
2
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1answer
31 views

Can you include html in word replacements?

We have a contribution page, it says the following when credit cards are declined: Your payment was not successful. Please try again we want it to say: Your payment was not successful. Please try ...
0
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1answer
23 views

Why are custom field's multiple choice options all unchecked on contribution page?

Today I installed 5.25.0 (running with Drupal 7.69). I have a profile that includes a couple of custom fields that are multiple-choice (e.g. professional interests - check all the apply). The choices ...
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0answers
17 views

Delay in membership status change from Pending to New

I'm trying to understand what triggers the change of membership status from "Pending" to "New" once a payment for a membership has been made. This process used to happen within a minute of the ...
11
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6answers
659 views

Is there a way to allow partial payments for events?

An enormous benefit to many organisations would be a way to allow partial payments for events. Does CiviCRM provide the ability to book on for an event and pay a €50 deposit, and then the balance ...
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2answers
22 views

Session variables destroyed while making contribution through webform in Drupal 8

I'm not sure this is the best place for this but really needing some assistance with this. Using Drupal 8.8.5 and CiviCRM 5.24.3 along with webform 5.9 and the latest version of webform_civicrm. ...
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1answer
25 views

Custom fields are not pre-populating on profiles added to events, membership, contributions, etc

I have some custom contact fields that are not pre-populating the fields on event registrations, memberships, contribution pages, etc. Other fields in the profile pre-populate. When I use the profile ...
2
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1answer
31 views

Including Premiums section breaks Contribution Page when using Stripe

The "Make Contribution" button fails to load confirmation page. We had recently added a captcha and a premium section to the page, so tried disabling them. We found that the premium section was the ...
2
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3answers
222 views

Thank You Mailing for Permissioned Relationship after Renewal

I'm trying to setup a scheduled reminder to send a Thank You message after a membership is renewed. Note that this is for organisation memberships I only want this message to go to the permissioned ...
0
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1answer
44 views

CiviContribute adding $200 even to every transaction

CiviCRM 5.24.4/WP 5.4 Some freakish behavior going on with CiviContribute and Stripe processing. Based on Stripe logs, it looks like its originating with CiviContribute. Everything worked for at ...
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2answers
75 views

Being given the contribution_id, how can I update the Contribution?

I have a lot of Organizations, each with its administrator. Authenticated users can contribute to those (for membership, participation, or simple donation), via Webforms including a Contribution ...
1
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1answer
22 views

Are we able to see why a payment failed?

Our contribution pages are working for some individuals and for others, payments are failing. Is there a way to see what the cause of this issue is for the payments that are unable to go through?
1
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1answer
17 views

Can you change Pending (Incomplete Transaction) to Pending (Pay Later)?

Is it possible to change pending transactions from incomplete to pay later? Without editing db?
1
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1answer
31 views

Has anyone gotten GiveWP to work with CiviCRM

One of my associates wants to use GiveWP for donation forms. GiveWP has a plugin https://shop.civivip.com/civi-plugins/give-donation-pages-integration/ The current version is called civivip_give-0.3....
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1answer
25 views

(Stripe) CRM_Core_Payment_Manual::setAPIParams() Fatal Error

CiviCRM 5.24.4/Wordpress 5.4 Getting hourly alerts from Cron, pertaining to some kind of API failure with Stripe. I suspect it has to do with the version-setting, but I'm unclear on how to address ...
0
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1answer
111 views

CiviContribute Payment Selection

Ok, this is a little difficult to explain, but I'm going to try :) A customer set up a contribution page for payroll deduction, so they would just select the "Pay Later" payment option, but, for some ...
0
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1answer
13 views

Stripe Settings not there . .

CiviCRM 5.24.4/WordPress 5.4 Need to sort out Stripe webhook settings, but Administer>CiviContribute>Stripe Settings just takes me to the main admin page. Nothing there at all. Anybody know why this ...
2
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1answer
27 views

On CiviContribute forms within WP, the behavior of predefined amounts and an “Other Amount” input box is broken

For CiviContribute forms in WordPress that have predefined fixed amounts ($25, $50, $100, ...) and that also allow an "Other" amount, it seems that the javascript that is supposed to clear the fixed ...
1
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1answer
136 views

Contribution emails not being sent - Direct Deposit/Pay Later

For online contributions, the only email that gets sent is when the contributor pays immediately (receipt). Thank you emails are not automatically sent and I cannot work out whether this is ...
2
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1answer
86 views

Why don't contributions (for membership) paid using PayPal, complete and send receipts?

Using Joomla 3.8.5 and CiviCRM 4.7.29. a membership transaction is entered in CiviCRM and paid via PayPal. The transaction completes in PayPal and an IPN is sent to CiviCRM. CiviCRM displays the thank-...
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0answers
14 views

CiviContribute member pages with both free and paid member signup options

I'm building a site for a client that allows members to sign up through a standard CiviContribute contribution page. I have a requirement from the client to allow users to select from a free ...
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0answers
16 views

How to fix a broken invoice message template?

On a site that I've been looking after for over 10 years (and which therefore has gone through a lot of Civi upgrades, currently on 5.24.x) I've just turned on the invoicing feature. The problem is ...
1
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0answers
6 views

eWay Recurring Not Taking the Recurring Payment

I have installed and configured eWay recurring on my CiviCRM Wordpress site. The CRON jobs are running for the eWay Recurring Payments and eWay Transaction Verification jobs. Users make the initial ...
0
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1answer
63 views

Receipt template $line.description not showing

Hoping for some assistance for some issues with the invoice and receipt for the online contributions. Even though the script for the line item description is present in the template (below), no ...
3
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1answer
19 views

Getting recurring contributions with Authorize.net that predate CiviCRM instance to register in CiviCRM

I have a client who used authorize.net for contributions before switching to using civicrm several years ago. They have continued to use authorize.net as their payment processor with CiviCRM, however ...
0
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1answer
19 views

Is there a way to set the autorenewal checkbox on a membership contribution page to be ticked by default?

We're running on Drupal 7.69 and Civi 5.13.x. Is there a way to have the option to autorenew ticked by default through configuration? See image below:
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1answer
59 views

“Could not find valid value for id” when processing contribution batch

When pushing the button "Validate & process batch" after entering contributions, the screen seems to refresh... but nothing is processed: no contribution is added, no confirmation email is sent. ...
3
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1answer
141 views

Contribution Form fails; bounces to Home Page or timeout error

Using: Joomla 3.4.7; CiviCRM 4.6.10; testing with Chrome, Firefox, Safari, and devices (iPhone, iPad, Android) ISSUE: Contribution Form (infrequently) fails; bounces to Home Page (if one can get to ...
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1answer
80 views

CiviCRM - Contribution page profiles JavaScript error

before you send me to check already solved similar questions, this is not the same case. Common problem is conflict with installed plugins -> disable/enabled them all, none, different order = nothing ...
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1answer
74 views

Apply Access Ajax API permission to allow Add new organization option to public autocomplete for current employer, still not works

Civicrm-4.7. Apply Access Ajax API permission to allow Add new organization option to public autocomplete(1.4 v) for current employer field, but still not works!.
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1answer
10 views

Contribution Receipt Comment

When CiviCRM sends an email Recurring Donation Receipt below the Zip Code field there is a Comment field. What mySqlTable stores the string that shows in the Comment associated with a recurring ...
0
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1answer
30 views

API Contributions and Payments

I'm using the API to create Contacts start Memberships through a signup form. We are offering 1-year memberships at various price points, and I have those set up in CiviMember. My code successfully ...
0
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1answer
16 views

How do I update the text seen on a membership payment page when the autorenwal option is provided?

Running on Drupal 7.69 and Civi 5.18.x. We would like to update the text that gets displayed when the auto-renewal option is active for membership types. Is there a way of doing using the admin ...
1
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0answers
39 views

Processing lots of event cancellations and contribution refunds

Like probably many of us here, I am faced with cancelling a number of our events and refunding people. I have probably 10 events to cancel and 200 participants/contributions to deal with. All event ...
0
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1answer
25 views

Simple Donate error

I'm trying to use the Simple Donate extension on my website, and I keep getting an error that says "One of parameters (value: ) is not of the type Integer" I've tried deleting, uninstalling & ...
2
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0answers
12 views

Disabling “Deferred Revenue” on an existing system: bad idea?

If a CiviCRM installation has been running with Deferred Revenue long enough to have many transactions affected by that configuration, what are the negative impacts of disabling it now? I'm thinking ...
2
votes
1answer
36 views

How do I record partial payments?

My client frequently needs to record partial payments for events and memberships. When I open the transaction history, I don't see a way to record the partial payment. In fact, all registrations ...
0
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0answers
13 views

What creates future-dated civicrm_financial_trxn records, seen in Bookkeeping Transactions report?

When viewing the output of the Bookkeeping Transactions report, I'm seeing many contributions listed with repeating future-dated transactions, even though these transactions do not appear when looking ...
5
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1answer
91 views

CiviCRM Stripe PCI Compliance

I am using the latest version of the Stripe extension (5.2) and have CiviCRM up-to-date and Drupal. I'm getting this error in my Stripe portal, I only use Stripe with CiviCRM. Can anyone provide some ...
2
votes
1answer
87 views

CiviCRM 5.17.5 and WordPress 5.2.3 just won't work

We have been stuck at CiviCRM 5.12.4 for months now. I have had issues with my Contribution page (details not needed here) as I tried to upgrade through Civi 5.14.2. So, I held off until today to try ...
1
vote
1answer
46 views

DB Error on contribution form unless signed in

On one of our contribution forms for users to sign up and pay for a membership, we are getting a DB Error. Here is a screenshot of the contribution form so you can see where they are urged to create ...
1
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1answer
30 views

testing recurring contributions — gone wrong!

Please help! I've made a new recurring contribution page for membership renewals. I tested to contribution page to make sure recurring contributions would go through -- they went through so I ...
2
votes
2answers
90 views

Adding Field to Advanced Search CIviCRM Contribution

I'm trying to add Notes field to the advanced Contribution search so that I can do wildcard search on the basis of notes but the DAO throwing error: "unknown column", as it's not able to locate ...
1
vote
1answer
23 views

How to include source page URL in donation page email receipt?

When my CiviContribute donation pages send out email receipts, I would like the emails to include the URL of the source page (i.e., the WordPress page that contains the shortcode of the CiviCRM ...
1
vote
3answers
33 views

Update Multiple Contributions with Missing Attributes via Search Builder?

We have 300 or so contributions that are missing a custom field. We want to manually update those records. We are running a search for contributions that have a custom field but are missing the ...

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