Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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2answers
40 views

Credit Card Icons Missing after Upgrade

I upgraded CiviCRM from 5.6.1 to 5.9.0 and later tried 5.10.4. Both time the credit card icons on our contribution and registration pages were missing after the upgrade (see image). I had to revert ...
0
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1answer
19 views

Contribution form issue: cannot submit donation

It's Giving Tuesday and this donation form on my client's website won't allow credit card donors to submit their donations :o https://apprenticelearning.org/civicrm/?page=CiviCRM&q=civicrm%...
1
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1answer
15 views

Is there a work around for the limit (10) of soft credits that can be added to a contribution?

We need a way to work around the limit of soft credits that can be added to a contribution. I understand the limit is 10 but that is insufficient for our needs. Please advise.
2
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1answer
28 views

Importing contributions: “Expected one Contribution but found 25”

I am getting an error when I import contributions. I have successfully imported contributions before from other data sets. This dataset is a little more rich and I have now added a 3 custom fields ...
0
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1answer
22 views

API Contributions and Payments

I'm using the API to create Contacts start Memberships through a signup form. We are offering 1-year memberships at various price points, and I have those set up in CiviMember. My code successfully ...
2
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2answers
39 views

How do I make “on behalf of” user proof?

There is no nicer way to say this. My client's end users couldn't follow instructions if they were tattooed on their hands. It's time to renew memberships. All members are organizations, so all ...
2
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0answers
17 views

Why was individual membership contribution deleted when their organizational relationship was disabled?

CiviCRM 5.19.2 on Drupal 7.67 We have a member who until recently was part of an organizational membership (by relationship). This year he moved on and took out an individual membership for the ...
1
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0answers
22 views

Trigger Rebuild Is Not Working

I am getting this error " [nativecode=1442 ** Can't update table 'civicrm_contact' in stored function/trigger because it is already used by statement which invoked this stored function/trigger.]" ...
3
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1answer
39 views

Update Donation Amounts for Monthly Recurring option

We are in the process of building out a contribution form (not webform) with the One-Time and Monthly option buttons at the top of the donation form. We are trying to figure out the best option to ...
1
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0answers
10 views

Error: Invalid format passed to crm.formatmoney

A donor provided the following screenshot. Based on what we can tell, the donor's credit card was declined - but I am not sure how they got this error - which led the donor to thinking our systems ...
0
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1answer
17 views

Contribution form errors after latest security release

We have three different clients reporting erratic errors on public-facing and administrative credit card donation forms. The error is that CiviCRM reports that a credit card + expiry is invalid, and ...
1
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1answer
21 views

Column Sorting Removed Filters in Find Contribution

We just upgraded to 5.19.1, but not sure when this started. When we go to Find Contributions, put some criteria in, get results, and then click on one of the column headers to sort the results, it ...
2
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1answer
22 views

On CiviContribute forms within WP, the behavior of predefined amounts and an “Other Amount” input box is broken

For CiviContribute forms in WordPress that have predefined fixed amounts ($25, $50, $100, ...) and that also allow an "Other" amount, it seems that the javascript that is supposed to clear the fixed ...
1
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0answers
16 views

How to fix transaction mistakes in CiviEvent & CiviContribute

In CiviEvent, had a user that mistook chargeback for refund then using the Line Item Edit extension made more mistakes. The result is that for one event payee shows $500 refund more than correct. Upon ...
2
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0answers
10 views

How to add a custom field to the civicontribute dashboard?

I've researched a bit on how to create a custom field and believe I understand the process (from this post), but I would now like to add the content of this field to the CiviContribute dashboard. ...
2
votes
1answer
23 views

CiviCRM selectively generating receipts/invoices for contribution pages

This could be an email deliverability issue - but I thought I would check to see if there is more I can do to troubleshoot. Many people are saying they are not receiving receipts and invoices when ...
0
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0answers
20 views

First steps for membership software

My european organization (~ 500 members) wants to buy a membership software. So far we have used a german site, but due to their advertisements within e-mails sent by us, we are not satisfied. In ...
2
votes
1answer
18 views

Email is not CC'd when a membership on behalf of organisation contribution is made

When an individual joins on behalf of an organisation, the receipt/invoice is not CC'd to the individual. It goes to the organisation email. On the email, it says it is CC'd to the individual but it ...
0
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0answers
8 views

How to customise 'print selected rows' in Contributions?

After Batch Data Entry, my users would like to print what was entered. Selecting 'print selected rows' after finding the contributions in the batch produces a basic report that are missing custom ...
3
votes
1answer
58 views

Bug in settings for CiviContribute Component?

I have been wondering for a while, why two settings for CiviContribute did never have any effect on the created financial transactions: Always post to Accounts Receivable? Enable Deferred Revenue? ...
2
votes
2answers
129 views

Is it possible to create a progress bar/widget for a contribution page?

Prior to CiviCRM, I used to use the give donation plugin which made a cool little progress bar for our fundraising campaign pages. Looking to create something similar with CiviCRM, I came across the ...
2
votes
1answer
69 views

CiviCRM 5.17.5 and WordPress 5.2.3 just won't work

We have been stuck at CiviCRM 5.12.4 for months now. I have had issues with my Contribution page (details not needed here) as I tried to upgrade through Civi 5.14.2. So, I held off until today to try ...
2
votes
1answer
96 views

Error message on contribution: too many redirects

We have a contribution page via an embedded short code that, upon submit, intermittently throws a "too many redirects" browser error. When this happens, the contribution is not written to Civi, nor ...
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0answers
16 views

How do I pass the method of payment from CF CiviCRM to CiviCRM?

I'm building a contribution form in Caldera and using the CF CiviCRM contribution processor. I can't figure out how to enable options for both the online payment gateway and the "pay later" for users ...
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0answers
7 views

credit card fee amount - should this be part of a batch export?

I am currently looking into the integration of Stripe as a payment processor. So far, the test contributions are working as expected. For each contribution, the fee amount (processor fees) is also ...
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0answers
10 views

'deferred revenue'-transactions get only generated for offline membership bookings, not for online bookings - is this a bug?

Working with CiviCRM 5.18.4 on Wordpress. In CiviContribute I activated the "enable deferred revenue" checkbox. For a membership payment for a 12 month duration, this is supposed to create 12 monthly ...
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0answers
15 views

Membership on behalf of multiple organizations error

Our client is an association of Pension Funds. Several fund administrators manage multiple funds. The managers need to renew the memberships of each fund under their control. The funds are the members,...
0
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0answers
12 views

Paypal with Guest checkout stopped working?

CiviCRM 5.7, Drupal 7 As of about May 2019, around the time we upgraded to 5.7, the "guest checkout" option disappeared, i.e. it meant that donors had to create a paypal account to make a donation. ...
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0answers
23 views

Contributions page - Endless Loop and Doubling Content - JS problem?

we have trouble with our civicrm contribution page since we updated to 5.16.3 (running in wordpress 5.2.4): the contributions page was running fine with paypal standard and a pay later option in the ...
4
votes
3answers
97 views

I keep getting Payment Instrument not valid when trying to import Contributions - after upgrade from LTS 4.6 to 5.3.x

We recently upgraded from LTS 4.6 to 5.3.1 (in July). Via the GUI we can see the Payment Method that we'd like to import -> Moneris -> id=6 Importing with Payment Method: Moneris -> fails: Reason:...
1
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1answer
36 views

DB Error on contribution form unless signed in

On one of our contribution forms for users to sign up and pay for a membership, we are getting a DB Error. Here is a screenshot of the contribution form so you can see where they are urged to create ...
1
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2answers
62 views

Adding Field to Advanced Search CIviCRM Contribution

I'm trying to add Notes field to the advanced Contribution search so that I can do wildcard search on the basis of notes but the DAO throwing error: "unknown column", as it's not able to locate ...
1
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0answers
26 views

Can webform manage two types of financing and correctly calculate the Tax-Deductible in the contribution?

I created two line items with different "Tax-Deductible" option in financial type (one type with yes other with no) but its not calculated correct in contribution Non-deductible Amount field. Can ...
4
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0answers
19 views

Scheduled Reminder Ignoring the Year of Membership End Dates

Our site is configured to send a scheduled reminder 1 day after the membership expiration date. Memberships are renewed through a contribution page. The reminder is only sent to non-auto renew members....
1
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1answer
13 views

How do I simplify multiple contributions?

Our client is association which only has organizational members. There are no individual memberships. However, member organizations have related contacts who require annual recertification. I want a ...
1
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1answer
23 views

Where do I change the wording “membership fee total?”

I'm already in the automated workflow templates, but I don't know which variable I need to tinker about with so that I change the wording. I have a recurring recertification, that I'm processing as a ...
4
votes
1answer
148 views

Can Webform CIviCRM module do Line Items (PS yes it can!)

How can we sell a Membership and a Calendar (that we should charge Sales tax on) and let the user make a Donation all on the same Webform Civicrm page - in a way that only the Donation amount is ...
2
votes
1answer
27 views

A contribution batch containing transactions of more than one currencies causes fatal error

My setup: CiviCRM 5.18.3 on Drupal 7. I created a Contribution batch. At transactions I chose two transactions of difference currencies e.g. HKD and USD and Assign them to a batch. Then I no longer ...
1
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1answer
22 views

Organization Membership Payment page not recording memberships

As background information, all of our client's members are organizations. I see that if I select "on behalf of organization" and "membership section enabled" I get two copies of the profile on my page....
4
votes
1answer
63 views

Currency in webform billing items always dollars

In my installation, under admin/setting/localization, I have enabled multiple currencies. The default is $. The monetary amount display is %c %a. If I create a new contribution page in CiviCRM, I can ...
1
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1answer
22 views

Can all related contacts be notified about upcoming membership renewals?

We have an uncommon relationship between association managers and my client's member organizations. Since there may be multiple contacts in an association management firm and there may be significant ...
1
vote
1answer
19 views

How to show paidby and check_number on Contribution - Receipt (on-line)

CiviCRM 5.16.3 on Drupal 7. I would like to show payment menthods of contribution in template Contribution - Receipt (on-line). I tried to insert $formValues.paidby or $paidby but they show nothing. (...
0
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0answers
12 views

How do you display more than 50 rows in a Contribution Summary Report?

How do you display more than 50 rows in a Contribution Summary Report? I am able to export to CSV or PDF and get the full results - but I am unable to make it display on web more than 50 rows. D7 ...
2
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0answers
25 views

CiviCRM Report only showing 50 records

Do anyone else have Donation Reports that only show 50 records on the webpage but when you export it shows all of them? There is no pagination and looking at the demos, it looks like there should be. ...
1
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2answers
22 views

Event Contribution page missing trxn_id in template Contribution.tpl

Not sure when this started-the Cancellation or Refund Information block is supposed to contain cancel/refund date, a note and transaction id: the Smarty template has the code: {$form....
1
vote
1answer
30 views

Guidance Needed on using CiviCRM API + PayPal to Complete Membership Contribution Payment

I'm at a total loss on how to make this work. I am using the CiviCRM API to create a contact, create a membership for that contact, and even create a contribution if that person selects check, ...
1
vote
1answer
22 views

Import Contribution failing, how to fix?

Receiving following error in drupal when importing contribution from a csv. Is there a quick fix for this? Error: Class name must be a valid object or a string in CRM_Import_Parser->...
1
vote
2answers
24 views

CiviContribute Disappeared

We were on version 5.12 of Civi with WP 5.1.2 when I noticed our Donate page didn't work. After digging I noticed the CiviContribute was missing from the Components page. We upgraded to civi 5.18 ...
1
vote
1answer
35 views

CiviContribute - convert amounts into words

Is there a plugin that would populate a field with a word amount of a contribution total? Using such a token can make a letter more personalized. Similar to the SpellNumber formula in Excel. I.e. $240....
0
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1answer
16 views

Civicrm5.4-add a cash donation fails after update

Running on Linx hosted system with latest WP. I just updated from Civi 4.7 to 5.4, now when i try to record a cash donation ('New Contribution') I get a message that the 'site is experiencing ...