Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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17 votes
6 answers
2k views

How do I change the default URLs to contribution or event registration pages?

Is there a way to customize the default URLs on public-facing contribution pages or event info/registration pages to make them match the site URL schema better? For example, a default event page URL ...
Laryn's user avatar
  • 8,253
11 votes
4 answers
307 views

Are private contribution pages a thing?

We want to restrict our member signup page ( a contribution page ) to people who have registered to our Drupal site. Also, we'd want to have public contribution pages not associated with membership ...
Peter_'s user avatar
  • 552
1 vote
2 answers
174 views

Backbone isn't loading on Civi 4.6.11/WP 4.4.1

UPDATE: Changing my theme seems to have fixed the problem - but I'm not sure how to fix the original theme. Any advice on that issue is still welcome! I'm seeing symptoms identical to this question: ...
Jon G - Megaphone Tech's user avatar
8 votes
4 answers
509 views

Adding a dynamic “cover processing fees” checkbox to CiviCRM contribution form

I've seen other systems that allow the donor to check a box to cover processing costs, similar to this: In researching whether something like this was possible with CiviCRM, this thread is the ...
Laryn's user avatar
  • 8,253
6 votes
4 answers
1k views

Paypal payments - Pending (Incomplete Transaction)

We're on civicrm 4.7.5 on Drupal 7. All contributions paid through the paypal standard payment processor are failing to successfully complete. The user sees a successful transaction, but the ...
Robin Fenwick's user avatar
4 votes
1 answer
408 views

Webform-CiviCRM and the "my billing address is the same" checkbox

On a core contribution page, if you add an address profile at the top of the page, a checkbox appears allowing the user to indicate that their billing address is the same: On a Webform-CiviCRM form, ...
Laryn's user avatar
  • 8,253
4 votes
3 answers
457 views

How to prevent fraud attempts on Contribution pages?

An org I work with is reporting heavy fraudulent use (at least attempts to use -- it seems many are being declined in Auth.net, although some are getting through) of the CiviContribute form, despite ...
Laryn's user avatar
  • 8,253
3 votes
2 answers
300 views

Editing Recurring Contributions without user login

How do I generate an e-mail with a link to get to the dashboard so the user can edit the credit card details of a recurring contribution, without the user having to have login privileges to get to ...
G H's user avatar
  • 1,146
12 votes
6 answers
803 views

Is there a way to allow partial payments for events?

An enormous benefit to many organisations would be a way to allow partial payments for events. Does CiviCRM provide the ability to book on for an event and pay a €50 deposit, and then the balance ...
Vshura's user avatar
  • 339
7 votes
3 answers
198 views

How do I get PCPs to look 'right' when shared on Facebook?

We are using Wordpress 4.2.2 & CiviCRM 4.6.1. We have a couple of fundraising events in which participants have the option of creating a Personal Fundraising Page. When participants share their ...
jursulak's user avatar
  • 182
4 votes
1 answer
394 views

How to Setup for Recurring Giving

Hi I am thinking about using CiviCRM and we are implementing a recurring giving program. How would I set up CiviCRM to track recurring monthly, bi-monthly, quarterly or annual donor contributions and ...
Pambana Uishi's user avatar
2 votes
1 answer
256 views

The requested Profile (gid = 9 ) is disabled OR not set to be used

The requested Profile (gid = 9 ) is disabled OR not set to be used as 'overviews' OR the Profile with this ID does not exist OR you do not have access to this Profile. Contact the administrator ...
harshal's user avatar
  • 841
2 votes
2 answers
121 views

How to allow contributions from non-members

This has got to be easy, but I am stumped. I have set up several contribution pages. They work just fine as long as the donor is logged in to civi. However, if the donor is not logged in, the system ...
Keith Sorbo's user avatar
7 votes
1 answer
190 views

Incoporating PCPs in Wordpress

I'm trying to write some plugins to incorporate PCPs (mainly lists of them) into my Wordpress sites. I did not see in the API explorer any coverage of PCPs. (I could be blind, please feel free to ...
RayWright's user avatar
  • 2,488
6 votes
3 answers
276 views

Setting up an "ethics wall" - anonymous contributions

Now that we have the basics of civicrm set up for our cathedral, we are looking at migrating giving recording - i.e. contributions and pledges. The primary requirement is that contribution is ...
Richard Grevers's user avatar
6 votes
3 answers
130 views

Can we report on contributions by payment processor?

Is there support for filtering contribution reports by payment processor? We have credit card (Authorize.NET) and PayPal (new). How can I report on just PayPal transactions? The only difference I ...
Justin Moore's user avatar
6 votes
3 answers
3k views

How do I suppress the "are you sure you want to leave this page" popup from contribution page

Where could I suppress the "are you sure you want to leave this page" popup when leaving a contribution page (e.g. donation) without actually proceeding with the contribution. I realize it may be ...
MtnPavlas's user avatar
  • 846
6 votes
2 answers
375 views

CiviCRM & PCI Compliance

Does anyone know if the Core CiviCRM Payment Methods are PCI Compliant. We want to use the eWay payment gateway in Core but not sure what the setup is of the payment processor. I know PCI Compliance ...
Sohal Khatwani's user avatar
5 votes
4 answers
342 views

Are there public repos including WordPress WooCommerce and CiviCRM integration code?

On a WordPress / CiviCRM installation, we need to do a bunch of customization on its payment pages. We want to do it in WordPress since there are WordPress plugins that can help do things like ...
Joe Murray's user avatar
  • 6,741
4 votes
3 answers
135 views

I keep getting Payment Instrument not valid when trying to import Contributions - after upgrade from LTS 4.6 to 5.3.x

We recently upgraded from LTS 4.6 to 5.3.1 (in July). Via the GUI we can see the Payment Method that we'd like to import -> Moneris -> id=6 Importing with Payment Method: Moneris -> fails: Reason:...
KarinG - Semper IT's user avatar
4 votes
3 answers
248 views

Is there a token for contribution type?

There seems to be tokens for all sorts of contribution things but not for the financial type. Maybe I'm missing it somewhere. We're doing tax letters and the type ends up being the fund the people ...
Paul-Tahoe's user avatar
  • 2,933
4 votes
3 answers
410 views

Adding a Facebook Conversion Pixel Code to the contribution confirmation screen

To track the efficacy of a Facebook ad campaign, my users want to insert a Conversion Pixel to some (but NOT all) contribution confirmation pages. What's an effective way to do this?
Jon G - Megaphone Tech's user avatar
3 votes
1 answer
178 views

Contribution Form fails; bounces to Home Page or timeout error

Using: Joomla 3.4.7; CiviCRM 4.6.10; testing with Chrome, Firefox, Safari, and devices (iPhone, iPad, Android) ISSUE: Contribution Form (infrequently) fails; bounces to Home Page (if one can get to ...
Greg Correll's user avatar
3 votes
2 answers
286 views

How to get IATS working

Seems that IATS will not work using extension 1.5.3 - It logs the transaction in CiviCRM but never makes a connection with IATS. I'm not sure it is even connecting with the network. Any clue folks?
BruceW's user avatar
  • 811
3 votes
0 answers
110 views

Payments fail with PayPal Standard and "Could not find a valid session key"

CiviCRM assumes PayPal Standard redirects back, that it will preserve the session cookies. But sometimes it doesn't and this causes CiviCRM to fail, even though PayPal has successfully processed the ...
Ken West's user avatar
  • 1,047
3 votes
1 answer
111 views

Bug in settings for CiviContribute Component?

I have been wondering for a while, why two settings for CiviContribute did never have any effect on the created financial transactions: Always post to Accounts Receivable? Enable Deferred Revenue? ...
Joachim's user avatar
  • 509
2 votes
0 answers
118 views

Member Since and Start Date aren't being recorded in membership details

This issue has been going on for quite some time and I was hoping I just needed to upgrade the CiviCRM but I am on 4.7.27 now and am wondering if I have possibly set something up incorrectly. Our ...
Christia's user avatar
  • 2,457
2 votes
1 answer
277 views

Intermittent "Your browser session has expired and we are unable to complete your form submission" errors

In the midst of a fund drive and we're seeing intermittent instances of the message "Your browser session has expired and we are unable to complete your form submission. We have returned you to the ...
Matt Woodward's user avatar
2 votes
0 answers
111 views

Membership end date not updated for autorenew monthly

Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
Karen S's user avatar
  • 163
2 votes
2 answers
136 views

How to build a Drupal webform for individual/organization contributors

Is there any recipe to build a Drupal webform with the possibility to choose to contribute as an individual or as an organization? I have tried enabling contact 1 as individual, contact 2 as ...
Francesc Bassas i Bullich's user avatar
1 vote
0 answers
35 views

Pay later payment method does not get overwritten when payment is made

When someone selects Pay Later, the payment method defaults to Cheque. When they pay, we record the payment method they used, for example, Bank Transfer. When I do a search on contributions made by ...
Tony Horrocks's user avatar
0 votes
4 answers
76 views

How to print USA tax receipt to individuals?

I see a seperate extension for Canadian Tax Receipts, but I need to print out tax receipts that are USA compliant for all individuals. How can I generate a tax receipt for the USA? UPDATE: More ...
jsherk's user avatar
  • 541
9 votes
2 answers
351 views

Recurring contributions not sending emails (Stripe)

I'm setting up a contribution page using the Stripe payment processor. In testing mode, one-off donations work fine in that they show up as expected in the test pane in the Stripe account, donations ...
Laryn's user avatar
  • 8,253
6 votes
2 answers
86 views

Is there a limit to the number of soft credits you can add to a contribution?

Is there a limit to the number of soft credits you can add to a contribution? If so, is there a way to change the limit?
Laryn's user avatar
  • 8,253
5 votes
3 answers
340 views

Webform Price Sets

I have a ticket page using a Civi Contribution page and a webform. Is there a way to allow price sets in a webform? What I am looking to do is have a series of options, ($5, $10, $20) and then have a ...
Rachel's user avatar
  • 405
5 votes
1 answer
223 views

Multiple Financial Types on one payment form?

Is there a way to specify multiple financial types on one contribution or registration form? For example, what would be the best way to set up a page that allowed a gala ticket purchase and also ...
Laryn's user avatar
  • 8,253
5 votes
1 answer
131 views

"Error: Please set the API URL" when buying a Free Membership

I have a contribution page that has six paid memberships and one free membership. When the free membership is selected, it kept displaying the error that the Payment Type (Processor)was required. ...
Hudson Essex Terraplane Club's user avatar
4 votes
1 answer
79 views

Can financial accounts be imported?

I have close to 100 financial accounts from Quickbooks that I need to get in CiviCRM. I'd like to avoid entering these by hand. Is there any way I could import these?
Nick's user avatar
  • 53
4 votes
2 answers
93 views

How to create a contribution or event report that indicates amount of payment and balance owed

We run CiviCRM 4.7.21. In events, we are able to indicate a registration payment toward the total with the balance owed within each participant's registration page. However, we have not been able to ...
Carol A.'s user avatar
4 votes
3 answers
94 views

Finding payments in contributions

Relating to 4.7. It is possible for a contribution to be made up of multiple payments. A contribution can have a Transaction ID, but individual payments can also have a Transaction ID. However, ...
John's user avatar
  • 1,922
4 votes
1 answer
61 views

CiviMember price sets are depending on CiviContribute?

When only CiviMember is enabled as active component, setting new price sets (civicrm/admin/price) throws am DB syntax error. When CiviContribute is also enabled, setting new prices works. Since ...
Doka's user avatar
  • 397
4 votes
1 answer
224 views

Anonymous Users Cannot Contribute

I have set up a donation page linked to Paypal. (https://contacts.network211.com/civicrm/contribute/transact?reset=1&id=6) When I attempt to use the contribution form as a non-logged in user, I ...
Keith Sorbo's user avatar
4 votes
1 answer
241 views

Can Webform CIviCRM module do Line Items (PS yes it can!)

How can we sell a Membership and a Calendar (that we should charge Sales tax on) and let the user make a Donation all on the same Webform Civicrm page - in a way that only the Donation amount is ...
KarinG - Semper IT's user avatar
3 votes
5 answers
620 views

How can I remove the Billing Name and Address section from the donation form?

I would like to remove the Billing Name and Address section (which includes the fields First Name, Last Name, Street, City, Country, State, ZIP) from the donation page. What would be a good way to go ...
Borislav Zlatanov's user avatar
3 votes
2 answers
86 views

Trying to write a hook to add contribution page name to Main.tpl I'm super close

So I've almost got a hook working to add the name of the contribution page to the main.tpl part of a PCP. This is what I have so far: function wordpress_civicrm_buildForm($formName, &$form) { ...
RayWright's user avatar
  • 2,488
3 votes
1 answer
134 views

Reasons for restricting changing contribution statusses?

When we try to handle backend contributions sometimes we need manually change contribution statuses. Unfortunately some contribution status changes are restricted. From 'pending refund' we cannot ...
Richard van Oosterhout's user avatar
3 votes
1 answer
129 views

Why aren't donation receipts being emailed to customer?

I'm having issues with emails being sent for new donations (membership signups actually). I've tested each mail server type and I can send bulk emails, and test emails. I'm using PayPal as my ...
Roger's user avatar
  • 63
3 votes
2 answers
109 views

What's the logic behind Contribution's Payment Method for offline Contributions?

I don't really understand Contribution / Payment Method (Instrument) workflow. This is a typical scenario when creating Contributions (In many organizations that collect manually the money offline): ...
luciano_s's user avatar
  • 556
3 votes
3 answers
70 views

Adding copy/code to specific donation pages

Drupal 7 site: We need to add data to certain donation pages. For instance, it should appear on id=1 but not on id=2. This includes some code and js. I made a Main.extra.tpl and everything works ...
Rachel's user avatar
  • 71
3 votes
1 answer
134 views

Can someone help me fix a "greyed out" save button for a new contribution?

Using D7 civiCRM 4.7.22. The "save" button is greyed out in the back end new contribution form (and the "confirm contribution" button in online forms) after upgrade to 4.7.22. This happens as soon as ...
John Richardson's user avatar