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Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

16
votes
4answers
1k views

How do I change the default URLs to contribution or event registration pages?

Is there a way to customize the default URLs on public-facing contribution pages or event info/registration pages to make them match the site URL schema better? For example, a default event page URL ...
10
votes
4answers
209 views

Are private contribution pages a thing?

We want to restrict our member signup page ( a contribution page ) to people who have registered to our Drupal site. Also, we'd want to have public contribution pages not associated with membership ...
1
vote
2answers
156 views

Backbone isn't loading on Civi 4.6.11/WP 4.4.1

UPDATE: Changing my theme seems to have fixed the problem - but I'm not sure how to fix the original theme. Any advice on that issue is still welcome! I'm seeing symptoms identical to this question: ...
7
votes
4answers
1k views

Paypal payments - Pending (Incomplete Transaction)

We're on civicrm 4.7.5 on Drupal 7. All contributions paid through the paypal standard payment processor are failing to successfully complete. The user sees a successful transaction, but the ...
3
votes
2answers
143 views

Editing Recurring Contributions without user login

How do I generate an e-mail with a link to get to the dashboard so the user can edit the credit card details of a recurring contribution, without the user having to have login privileges to get to ...
6
votes
1answer
125 views

How do I get PCPs to look 'right' when shared on Facebook?

We are using Wordpress 4.2.2 & CiviCRM 4.6.1. We have a couple of fundraising events in which participants have the option of creating a Personal Fundraising Page. When participants share their ...
4
votes
3answers
335 views

How to prevent fraud attempts on Contribution pages?

An org I work with is reporting heavy fraudulent use (at least attempts to use -- it seems many are being declined in Auth.net, although some are getting through) of the CiviContribute form, despite ...
4
votes
1answer
207 views

How to Setup for Recurring Giving

Hi I am thinking about using CiviCRM and we are implementing a recurring giving program. How would I set up CiviCRM to track recurring monthly, bi-monthly, quarterly or annual donor contributions and ...
10
votes
6answers
573 views

Is there a way to allow partial payments for events?

An enormous benefit to many organisations would be a way to allow partial payments for events. Does CiviCRM provide the ability to book on for an event and pay a €50 deposit, and then the balance ...
7
votes
1answer
170 views

Incoporating PCPs in Wordpress

I'm trying to write some plugins to incorporate PCPs (mainly lists of them) into my Wordpress sites. I did not see in the API explorer any coverage of PCPs. (I could be blind, please feel free to ...
7
votes
3answers
279 views

Adding a dynamic “cover processing fees” checkbox to CiviCRM contribution form

I've seen other systems that allow the donor to check a box to cover processing costs, similar to this: In researching whether something like this was possible with CiviCRM, this thread is the ...
3
votes
1answer
118 views

Contribution Form fails; bounces to Home Page or timeout error

Using: Joomla 3.4.7; CiviCRM 4.6.10; testing with Chrome, Firefox, Safari, and devices (iPhone, iPad, Android) ISSUE: Contribution Form (infrequently) fails; bounces to Home Page (if one can get to ...
6
votes
3answers
212 views

Setting up an “ethics wall” - anonymous contributions

Now that we have the basics of civicrm set up for our cathedral, we are looking at migrating giving recording - i.e. contributions and pledges. The primary requirement is that contribution is ...
6
votes
2answers
269 views

CiviCRM & PCI Compliance

Does anyone know if the Core CiviCRM Payment Methods are PCI Compliant. We want to use the eWay payment gateway in Core but not sure what the setup is of the payment processor. I know PCI Compliance ...
5
votes
3answers
607 views

How do I suppress the “are you sure you want to leave this page” popup from contribution page

Where could I suppress the "are you sure you want to leave this page" popup when leaving a contribution page (e.g. donation) without actually proceeding with the contribution. I realize it may be ...
5
votes
4answers
275 views

Are there public repos including WordPress WooCommerce and CiviCRM integration code?

On a WordPress / CiviCRM installation, we need to do a bunch of customization on its payment pages. We want to do it in WordPress since there are WordPress plugins that can help do things like ...
3
votes
2answers
171 views

How to get IATS working

Seems that IATS will not work using extension 1.5.3 - It logs the transaction in CiviCRM but never makes a connection with IATS. I'm not sure it is even connecting with the network. Any clue folks?
2
votes
2answers
52 views

How to allow contributions from non-members

This has got to be easy, but I am stumped. I have set up several contribution pages. They work just fine as long as the donor is logged in to civi. However, if the donor is not logged in, the system ...
2
votes
1answer
277 views

Webform-CiviCRM and the “my billing address is the same” checkbox

On a core contribution page, if you add an address profile at the top of the page, a checkbox appears allowing the user to indicate that their billing address is the same: On a Webform-CiviCRM form, ...
1
vote
2answers
66 views

I keep getting Payment Instrument not valid when trying to import Contributions - after upgrade from LTS 4.6 to 5.3.x

We recently upgraded from LTS 4.6 to 5.3.1 (in July). Via the GUI we can see the Payment Method that we'd like to import -> Moneris -> id=6 Importing with Payment Method: Moneris -> fails: Reason:...
9
votes
2answers
279 views

Recurring contributions not sending emails (Stripe)

I'm setting up a contribution page using the Stripe payment processor. In testing mode, one-off donations work fine in that they show up as expected in the test pane in the Stripe account, donations ...
5
votes
1answer
182 views

Multiple Financial Types on one payment form?

Is there a way to specify multiple financial types on one contribution or registration form? For example, what would be the best way to set up a page that allowed a gala ticket purchase and also ...
5
votes
3answers
196 views

Webform Price Sets

I have a ticket page using a Civi Contribution page and a webform. Is there a way to allow price sets in a webform? What I am looking to do is have a series of options, ($5, $10, $20) and then have a ...
4
votes
3answers
310 views

Adding a Facebook Conversion Pixel Code to the contribution confirmation screen

To track the efficacy of a Facebook ad campaign, my users want to insert a Conversion Pixel to some (but NOT all) contribution confirmation pages. What's an effective way to do this?
4
votes
1answer
78 views

Can Webform CIviCRM module do Line Items (PS yes it can!)

How can we sell a Membership and a Calendar (that we should charge Sales tax on) and let the user make a Donation all on the same Webform Civicrm page - in a way that only the Donation amount is ...
3
votes
1answer
133 views

Why is offline contribution sending an online receipt?

In our situation we upload contributions into CiviCRM and want to send a receipt. If we upload a set of contributions, find them using Find Contributions and then edit each one, we can tick "send ...
3
votes
0answers
66 views

Error when updating billing details for admins and contributers [closed]

Version 4.6.2 Platform: Wordpress Payment Processor: Paypal Payments Pro So I just noticed that in any membership or recurring contribution email when you go to update the billing address (the token ...
3
votes
2answers
34 views

How to create a contribution or event report that indicates amount of payment and balance owed

We run CiviCRM 4.7.21. In events, we are able to indicate a registration payment toward the total with the balance owed within each participant's registration page. However, we have not been able to ...
2
votes
2answers
166 views

Recurring contributions with Webform-CiviCRM?

Does Webform-CiviCRM support recurring contributions for donations or memberships?
2
votes
2answers
106 views

Webform CiviCRM contribution “other amount”

I've setup a webform with CiviCRM integration that ties back to a Contribution page. This creates a "Contribution Amount" field in the form that I've populated with a number of user selectable options ...
2
votes
2answers
217 views

WordPress Redirect Loop with CiviContribute

I introduced 3rd party payment processor for our client. After successful payment user is redirected to notify-url, that causes now an infinite redirect loop in WordPress 4.3 (CiviCRM 4.6.8). Our ...
2
votes
1answer
97 views

Soft credit / honoree info in a token for Thank You letters?

I have hunted and not found anything so I am assuming that this does not exist -- but thought I'd ask just in case. I'd like to be able to reference the soft credit / honoree information in Thank You ...
2
votes
2answers
86 views

Why Can't I use an Organization Profile type in a Contribution Page?

I want to create a contribution page for organizations specifically. So, I create a profile with the "Organization Name" field. This makes the profile type Organization (as opposed to Individual). ...
1
vote
0answers
42 views

Back office credit card contribution - membership stays pending

CiviCRM 4.6 Issue: When a credit card payment is made on the backend for a membership, the membership status stays pending even after a successful transaction. The membership needs to be edited and ...
0
votes
2answers
62 views

What will be the way to give user public access to check their contribution?

What will be the best way to give event registrant to check their payment and contribution status through an public front end form? Is an email address with CAPTCHA authentication field appropriate ...
5
votes
1answer
115 views

“Error: Please set the API URL” when buying a Free Membership

I have a contribution page that has six paid memberships and one free membership. When the free membership is selected, it kept displaying the error that the Payment Type (Processor)was required. ...
5
votes
2answers
73 views

Finding payments in contributions

Relating to 4.7. It is possible for a contribution to be made up of multiple payments. A contribution can have a Transaction ID, but individual payments can also have a Transaction ID. However, ...
4
votes
4answers
192 views

The contribution payment verification page has lost the site theme styling

In general, what would cause a contribution verification page to lose the current theme styling? This is the page that appears after our initial membership contribution page when the user presses ...
4
votes
3answers
57 views

How can I increase the amount an existing monthly sustainer is giving?

We're on CiviCRM 4.6.19, Drupal 7.50 and we use Authorize.net for payment processing. If I simply want to increase the amount an existing monthly sustainer is giving, should I be able to do that by ...
4
votes
1answer
143 views

Anonymous Users Cannot Contribute

I have set up a donation page linked to Paypal. (https://contacts.network211.com/civicrm/contribute/transact?reset=1&id=6) When I attempt to use the contribution form as a non-logged in user, I ...
4
votes
1answer
100 views

Can someone help me fix a “greyed out” save button for a new contribution?

Using D7 civiCRM 4.7.22. The "save" button is greyed out in the back end new contribution form (and the "confirm contribution" button in online forms) after upgrade to 4.7.22. This happens as soon as ...
4
votes
2answers
235 views

Theming Civi Vs Drupal

Since myself new to civi and drupal combination in certain case we need drupal as backend for few functionalities/workflow, and few functionalities works civi as backend. So my concerns is where would ...
4
votes
1answer
65 views

Can financial accounts be imported?

I have close to 100 financial accounts from Quickbooks that I need to get in CiviCRM. I'd like to avoid entering these by hand. Is there any way I could import these?
3
votes
1answer
105 views

Reasons for restricting changing contribution statusses?

When we try to handle backend contributions sometimes we need manually change contribution statuses. Unfortunately some contribution status changes are restricted. From 'pending refund' we cannot ...
3
votes
3answers
53 views

Adding copy/code to specific donation pages

Drupal 7 site: We need to add data to certain donation pages. For instance, it should appear on id=1 but not on id=2. This includes some code and js. I made a Main.extra.tpl and everything works ...
3
votes
2answers
342 views

Paypal IPN failure -

As referenced here and other places in the forum: https://forum.civicrm.org/index.php?topic=29753.15 IPN's from paypal are apparently not passing muster with CiviCRM. The errors in the log are ...
3
votes
1answer
62 views

Contribution page “other amount” option causes weird behavior - possible bug?

Using version 4.6.10. I can reproduce this problem on the Demo site. This is the problem: Create a donation page with an "other amount" option in addition to fixed price options. Open the live-page ...
3
votes
2answers
44 views

Civicontribute radiobuttons without “none”, where the “Other” contribution field deselects radiobuttons

This is a Theming/UI question for CiviCRM. I've done some theming to turn the radiobutton's into clickable options. When I select an amount it updates the 'Regular Amount' field. However, when I ...
3
votes
1answer
487 views

How does using CiviCRM compare to using NationBuilder?

Have you used or tried out NationBuilder.com, a US-based commercial not-free CRM used for political and community advocacy? What does CiviCRM do better, or worse? I prefer Civi but looking for more ...
3
votes
2answers
272 views

Dedupe Rule not working

My Dedupe rule is not working at all. I have it set to first name, last name, phone all with a weight of 10 and a weight threshold of 30. It appears like it is not working at all. I have many people ...