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Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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16 views

Getting error when loading a Contribution page without Payment Processor [duplicate]

I have a contribution page for student signup, with no fee. So I didn't used Payment processor for that page. It was worked well untill I upgraded to 4.7.29. Now in the new version it returns the ...
2
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1answer
32 views

Embarrassing Offline Recurring Contributions

A bit of an embarrassing situation for us: A recurring credit-card contribution attempted to process last Wednesday (2/21), but our vendor (iATS) did not receive it (I've checked with them, no such ...
2
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1answer
72 views

Why don't contributions (for membership) paid using PayPal, complete and send receipts?

Using Joomla 3.8.5 and CiviCRM 4.7.29. a membership transaction is entered in CiviCRM and paid via PayPal. The transaction completes in PayPal and an IPN is sent to CiviCRM. CiviCRM displays the thank-...
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1answer
23 views

Scripts not running in contribution pages

Contribution page loads slowly and is missing the field for "total amount" . Viewing in console indicates that all scripts fail to load because the path references source path of https://xxxURL.xxx/...
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2answers
36 views

Missing wordpress civivolunteer commendation table

We have wordpress 4.9.4 and civi volunteer 4.7.21-2.2.3 When someone makes a contribution or joins as a member, we get a missing table database error (from the error log): Table 'vahcrm....
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1answer
12 views

Contribution Reports and disabled Financial Types

What is the expected behaviour for Contribution Reports in regard to disabled Financial Types (for example, a Financial Type that was used some years ago but is not used for current contributions)? ...
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2answers
66 views

webform event registration - no receipts from contribution page?

I have a webform that registers one participant for multiple events. payment is handled through one specific contribution page, that is set to send receipts. But it sends nothing. Other webforms (...
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0answers
33 views

PayPalFlow Pro vs PayPal Website Pro - How do you solve recurring donation options?

We are trying to migrate from Paypal Website Pro to PayPalFlow Pro so we can use recurring donation. However, we are getting errors - What are errors 9016 and 9015, need help with PayPalFlow Pro or ...
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1answer
42 views

“Could not find valid value for id” when processing contribution batch

When pushing the button "Validate & process batch" after entering contributions, the screen seems to refresh... but nothing is processed: no contribution is added, no confirmation email is sent. ...
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0answers
20 views

No American Exress icon on contribution page

Drupal 7, Civi 4.7.29. When I create a contribution page the icons for Mastercharge, Visa and Discover credit cards appear but American Express does not. How do I offer that option to donors>
3
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1answer
51 views

Sending PDFs on event notifications and reciepts - disabling

Why is it when you go to: civicrm/admin/setting/misc?reset=1 Admin->System Settings->Misc And set "Attach PDF copy to receipts" to "no" that PDFs are still being attached to receipts? This appears ...
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1answer
23 views

How to create the best front-desk contribution flow using CiviCRM?

The scenario is a "front-desk" form for new member signups. Organisation takes cash / card for payment on the day, so CiviCRM is not processing payments, and payments should be recorded as completed. ...
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1answer
35 views

Google Checkout disabled but causes Network Error loading Membership tab

Payment processor Google Checkout is disabled, but Civi is still trying to load its file which doesn't exit: PHP Warning: require_once(CRM/Core/Payment/Google.php): failed to open stream: No such ...
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2answers
60 views

Donations page on mobile phone not formatting properly on Wordpress site

Is there a straightforward way to allow mobile device browsers to properly render and handle a donations/event page? I am trying to set up donations on a Wordpress CiviCRM installation so that the ...
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1answer
102 views

Civicontribution 'Failed to update contribution in database'

Someone makes an online contribution, the payment goes through, but an error pops up on the screen saying 'Failed to update contribution in database'. If I look at contributions, the status for the ...
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1answer
39 views

CiviContribute - fee calculation error

I'm getting the error: 'The sum of fee amount and net amount must be equal to total amount' when I'm trying to manually add a contribution. The calculation is correct. Any help in resoling it ...
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1answer
98 views

How do you use Apple Pay with CiviCRM?

I've seen Apple Pay on CiviCRM contribution pages before, but I don't know how to go about setting it up. Does anyone know how it's done?
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1answer
27 views

One time gift intended to be recurring

We recently had a donor give a one time gift that they intended to be a recurring gift. Hard to say if they neglected to click the box or if they did and something went awry. Regardless, what we are ...
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0answers
54 views

How do we implement meta description, Open Graph, and Twitter Cards for CiviCRM in Joomla?

Although I am soliciting ways to accomplish these things now, this is more of a feature request, as I'm fairly certain from other posts that high quality metadata for CiviCRM output has not been a ...
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0answers
11 views

Civicrm Contribution Statements

Is there any known way to create "contribution statements" for contacts? We are using civicrm to track t-shirt orders in addition to event partial payments and the like. I have contacts related via ...
2
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1answer
65 views

Support for crypto-currencies like Bitcoin

Our organization would like to start taking donations in the form of bitcoin. Is there any functionality out there I can use to integrate this within a CiviCRM-generated contribution page? Thanks ...
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2answers
21 views

CiviContribute link to database error

I recently moved our CiviCRM database to a new host and I'm getting a "DB Error: unknown error" on when testing the payment processing. Have a missed a configuration step? Many thanks.
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1answer
18 views

CiviCRM Contact Information Merging and Overriding Unrelated Users/Donors

Ok, I am going to try and explain this as best I can: I am working with nonprofit to help export their donors for last year, but some of the contacts have their own email address listed as well as ...
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1answer
15 views

Add transaction to reopened batch

How do I add a transaction to a reopened batch? The batch is expecting 20 transactions and only has 19
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2answers
21 views

How can i show the Count of Contributions in a give time period?

I checked the awesome Summary Fields extension and the Advanced Fundraising Reports one but neither seem to quite offer this. I could do this as a Drupal View but that won't give me the full suite of ...
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1answer
29 views

Credit Card Contributions entered by staff listed as complete but never made it to authorizenet

recently taken over support for a very complex drupal 7/Civi 4.7.x site (which I'm happy to say was very well built by the initial team). One of the issues that we've found reviewing things is that ...
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1answer
59 views

The requested Profile (gid = 9 ) is disabled OR not set to be used

The requested Profile (gid = 9 ) is disabled OR not set to be used as 'overviews' OR the Profile with this ID does not exist OR you do not have access to this Profile. Contact the administrator ...
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2answers
82 views

Is there a way to update a partial refund for an event registration and associated contribution?

On 4.7.15 Tried to update a contribution record from Pending Refund to Completed (not integrated with accounting software) Got "Cannot change contribution status from Pending refund to Completed" ...
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2answers
40 views

Adding contributions doesn't work for certain currencies

I noticed importing or adding contributions in Serbian dinars (RSD) doesn't work. I tried using API Explorer to create a contribution that way but I get the same error I get when I try to import ...
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2answers
19 views

How to get a list contacts that have not donated within a certain amount of time?

Hello CiviCRM community, I've been trying to wrap my head around this and can't seem to figure it out. I'm looking to get list of contacts that have not donated within a certain amount of time to ...
4
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1answer
38 views

Can I track grants against contributions?

Is there a way with CiviGrant to match money received as Contributions with money disbursed? E.g. if I receive a donation for $100K for a scholarship fund, and I give out 3 scholarships of $20K each,...
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0answers
30 views

Permission error while accessing uploaded files

I have created custom field section in contribution page and I have one file upload field. Uploaded file is not able to access in View contribution (logged in as super admin), getting below error. ...
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1answer
68 views

After upgrade to 4.7.29, 500 error on payment [duplicate]

WI upgraded to 4.7.29 and get this error when on a contribute page. As far as I can see, the file CRM/Core/.php does not exist. What would/should create it? Got error 'PHP message: PHP Fatal error: ...
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2answers
87 views

Self-Service Payments for Contribution (Tuition)

CiviCRM 4.7.x and Drupal 7 Requirement: Staff creates "Pending" or "Partially Paid" contribution in CiviCRM backend. User can log on to a page, and make payments against that Contribution until it ...
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2answers
21 views

Require suggestions on how to handle custom 'contribution'

I run a large non-profit dog registration system. One of the functions is to require all dogs to be registered with us for this particular sport. The way I have it now, I have set up individual ...
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3answers
50 views

How to add extra text field in Civicrm Contribution page?

I want to add text field in Civicrm Contribution Setting Page (CRM_Contribute_Form_ContributionPage_Settings). Please any one help me
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3answers
78 views

How to add Custom fields in civicrm contribution page?

How to add Custom fields in civicrm contribution page - below the title text field of contribution page form
2
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1answer
61 views

Stripe- Cancel recurring contribution

In testing CiviCRM/Stripe, we setup a recurring contribution and let it run for two months and then attempted to cancel it via the link in the email sent to the donor. This resulted in the recurring ...
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1answer
46 views

How refund is possible for event participants in civicrm?

I am using civicrm 4.6 in wordpress where users register for the events. We also want to allow users cancel their registrations and admin can refund them. We are using Stripe payment processor and ...
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2answers
40 views

How to solve this error database looks to have been partially upgraded in CiviCRM

I Upgraded CiviCRM 4.6 to 4.7 latest version but when I try Import database using drush $ drush civicrm-upgrade-db this command that time showing this error. when I going to this path http://example....
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0answers
47 views

Error message on contribution: too many redirects

We have a contribution page via an embedded short code that, upon submit, intermittently throws a "too many redirects" browser error. When this happens, the contribution is not written to Civi, nor ...
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1answer
27 views

Drupal issue if CiviContribute component is desactivated

On CiviCRM 4.7.29 and earlier versions, there is an Drupal issue when CiviContribute component is desactivated. This probably occurs only if the components had been activated once. But it is too late ...
4
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2answers
40 views

Can we report on contributions by payment processor?

Is there support for filtering contribution reports by payment processor? We have credit card (Authorize.NET) and PayPal (new). How can I report on just PayPal transactions? The only difference I ...
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1answer
81 views

CiviContribute page broken after upgrade to CiviCRM 4.7.29

I am running Drupal 7.56, with PHP 5.6.31. I upgraded to CiviCRM 4.7.29, and now my membership renewal page .../civicrm/contribute/transact?id=1 comes up with HTTP ERROR 500. The PHP error log ...
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1answer
26 views

Why would the activity date for a contribution differ from the contribution date?

Using CiviCRM 4.6.33 on Drupal 7.56. I just noticed, while adding a contribution to this person's record, that for a contribution made on December 31 of last year (2016), the contribution date and the ...
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3answers
51 views

Adding copy/code to specific donation pages

Drupal 7 site: We need to add data to certain donation pages. For instance, it should appear on id=1 but not on id=2. This includes some code and js. I made a Main.extra.tpl and everything works ...
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1answer
47 views

x_subscription_id For Authorize.net

I am trying to test recurring transactions that were failing in production and in a dev instance. For testing I am using the curl command from https://docs.civicrm.org/sysadmin/en/latest/setup/...
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1answer
33 views

CiviContribute: customize “find contributions” default view

I'm using CiviCRM 4.7.27 with Wordpress and am trying to figure out how to customize the default results table that is shown when "find contributions" is run. Normally, the search shows a table with ...
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1answer
42 views

If I've set up a Financial Type of In-Kind Donation, how should I properly set up the required Payment Instrument?

I've looked at other questions and answers similar to this, but I am still unsure of the best way to proceed. I am aware that I can add a payment instrument and call it whatever I want (e.g. In-Kind ...
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1answer
31 views

Direct Debit ACH/EFT Contribution: Asking for Banking Info Twice

When trying to complete a contribution using ACH/EFT our donation page (http://www.thewellspringfoundation.org/donate) is asking donors to enter their banking information twice. The form is asking ...