Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

184 questions with no upvoted or accepted answers
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5
votes
0answers
26 views

Scheduled Reminder Ignoring the Year of Membership End Dates

Our site is configured to send a scheduled reminder 1 day after the membership expiration date. Memberships are renewed through a contribution page. The reminder is only sent to non-auto renew members....
5
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0answers
241 views

Error: Please select at least one membership option

After adding a new price set, the payment page looks okay until I click Confirm Contribution. Then this error appears.
4
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0answers
37 views

Why does VAT keep being added when editing payments

When we issue a membership the payment automatically feeds through the correct pricing. If we then have to go in to edit the membership the price updates by adding VAT on again to the already ...
4
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0answers
131 views

How to use Contribution Token {contribution.amount_level}?

The contribution tokens contain the token {contribution.amount_level}. I find this tokens via find contributions -> Email send now I was hoping this token would return information about the Price Set ...
4
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0answers
65 views

Submit credit card contribution error - configure live settings for payment processor

Just upgraded to civicrm 4.7.24. Tried to use the submit credit card contribution and get an error message telling me to configure live settings for payment processor. I have been using credit cards ...
4
votes
1answer
75 views

Currency in webform billing items always dollars

In my installation, under admin/setting/localization, I have enabled multiple currencies. The default is $. The monetary amount display is %c %a. If I create a new contribution page in CiviCRM, I can ...
3
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0answers
20 views

Price-set deletion question Civicrm 5.*

Platform: WP 5.2, Civi 5.7 - UI seems not to allow deletion of price-sets - same behaviour in sandbox- create a price-set, add to an event; de-activate event, then try to delete price-set. No doubt ...
3
votes
0answers
23 views

Membership payment without logging in

I have CiviCRM running on wordpress with about 800 members. The members are mostly not computer savvy so giving them each a login is not an option. I would like to create a form which we can direct ...
3
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0answers
28 views

Who gets the bill?

I apologize if I missed some basic Civi concept, but who gets the invoice when a 3rd party registers users with online registration? Most of our client's contacts are 3rd party association managers, ...
3
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0answers
23 views

Thank you letter export to Word - maintaining fonts

CiviCRM 5.7.6, WordPress 5 My client has a message template for thank-you letters (contribution) that utilizes Google Fonts. The fonts export and render perfectly in PDF, but do not work in the Word ...
3
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0answers
24 views

Using “Premium (Thank-you gifts)” to enroll in membership

Is it possible to set up a "Premium (Thank-you gift)" option to sign a donor up for a specific membership level? I can build a membership sign-up page, and I can put "premiums" on it. The ...
3
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0answers
19 views

CiviMember payment- message template

When someone renews their membership using Pay Later, they get the Membership Receipt Online message as an Invoice from message templates. The contribution is pending. In the backend, if the ...
3
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0answers
49 views

Error on Contribution Page with Google Simple Calendar Plugin

I'm about to make a contribution page live on a WordPress site that uses the Google Simple Calendar plugin, and when I go to the live contribution page link I get this error: [Sat Nov 03 19:33:53....
3
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0answers
24 views

Changes to Contributions that would break GiftMemberships Extension?

We have tried deploying the com.aghstrategies.giftmemberships extension to a 5.x CiviCRM. The form PostProcess hook where all the magic happens is not working because the _contributionID is empty (...
3
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0answers
19 views

Update of pending contribution leads to double transactions when working with localized version

I think I found a bug with Contribute module (tested against 4.7.30 and 4.7.31 / Drupal 7): The following leads to double transactions, when using a localized version of CiviCRM: create a new ...
3
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0answers
94 views

Error when trying to print/email invoice

I have been trying to send old invoices to members. When printing to pdf, the file is essentially blank. When using the the email button I get the following error. Any help would be greatly ...
3
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0answers
90 views

Issue w/ partial payments, price set changes, pending refund status

Civi 4.6.20 and Civi 4.6.31 (tested in both, same behavior), Drupal 7 Here is the scenario: User is registered on back end for event with multiple price set fields (call them Room Choice, Tuition, ...
3
votes
0answers
48 views

How do I soft credit a pledge?

If Jane Doe donates $1000 by the efforts of John Q. Public, I can soft credit John. However, if Jane pledges $1000 in 10 monthly installments, there's no built-in way to credit John automatically as ...
3
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0answers
103 views

Pay Later option missing on front end CiviCRM 4.7.10

CiviCRM 4.7.10 Joomla! 3.6.2 Payment gateway: PayPal Standard I see this issue was reported earlier on Civicrm 4.7.8, but the bug report https://issues.civicrm.org/jira/browse/CRM-18118 says fixed/...
3
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0answers
108 views

Authorize.net Accept.js payment processor

Authorize.net recently released their Accept.js payment processing method -- very similar to Stripe. The big advantage is that CC data goes directly from the user's browser to Authorize.net's servers....
3
votes
1answer
141 views

Contribution Form fails; bounces to Home Page or timeout error

Using: Joomla 3.4.7; CiviCRM 4.6.10; testing with Chrome, Firefox, Safari, and devices (iPhone, iPad, Android) ISSUE: Contribution Form (infrequently) fails; bounces to Home Page (if one can get to ...
3
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0answers
94 views

Membership period with multiple terms not working in paypal payment page

I have a membership type A and B with following configuration: no auto-renew option duration: 1 month period type: rolling visibility: public I set multiple price set, each price set have different ...
3
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0answers
63 views

How does contribution.repeattransaction set the invoice_id?

Upon calling the API's contribution.repeattransaction, the original contribution record seems to get copied correctly, with the exception of invoice_id. Here is what I'm doing: $result = civicrm_api3(...
3
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0answers
50 views

Contribution Report with total paid and balance fields?

Since partial payments were introduced in civicrm 4.5 is there any report available (core of extension) which allows to use "total paid" and "balance" as fields and filters?
2
votes
1answer
27 views

How to limit/choose what profile data is included in confirmation emails?

We collect a lot of data from people who buy a membership using a Contribution Page. The confirmation/thank you email includes all of that data, which is a problem: some of the data we collect is not ...
2
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0answers
12 views

Disabling “Deferred Revenue” on an existing system: bad idea?

If a CiviCRM installation has been running with Deferred Revenue long enough to have many transactions affected by that configuration, what are the negative impacts of disabling it now? I'm thinking ...
2
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0answers
21 views

Membership type defaults upon renewal

We are planning to restructure our membership types slightly later this year. We will eliminate two or three categories and change the amounts (up) and possibly the names. Right now, the renewal ...
2
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0answers
13 views

Taxes on “Allow other amounts” calculated on $1

This was noted back in 2015 I see (Why are taxes calculated incorrectly when "other amounts" enabled on contribution page?). It doesn't seem like it would be hard to fix, but here we are ...
2
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0answers
19 views

Why are failed credit card contributions appearing as default payment method?

I know this could likely be related to this, this one and this other stack - but bringing it up as its a bit different. When a credit card transaction fails - it is correctly marked as failed in the ...
2
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0answers
16 views

How to handle a partial payment with a bounced check?

If someone pays an invoice with two checks (1 contribution, 2 payments), and one of the checks bounces, what is the correct way to record this? There seems to be almost no documentation on refunds - ...
2
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0answers
19 views

Why was individual membership contribution deleted when their organizational relationship was disabled?

CiviCRM 5.19.2 on Drupal 7.67 We have a member who until recently was part of an organizational membership (by relationship). This year he moved on and took out an individual membership for the ...
2
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0answers
12 views

How to add a custom field to the civicontribute dashboard?

I've researched a bit on how to create a custom field and believe I understand the process (from this post), but I would now like to add the content of this field to the CiviContribute dashboard. ...
2
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0answers
27 views

CiviCRM Report only showing 50 records

Do anyone else have Donation Reports that only show 50 records on the webpage but when you export it shows all of them? There is no pagination and looking at the demos, it looks like there should be. ...
2
votes
1answer
87 views

CiviCRM 5.17.5 and WordPress 5.2.3 just won't work

We have been stuck at CiviCRM 5.12.4 for months now. I have had issues with my Contribution page (details not needed here) as I tried to upgrade through Civi 5.14.2. So, I held off until today to try ...
2
votes
2answers
90 views

Adding Field to Advanced Search CIviCRM Contribution

I'm trying to add Notes field to the advanced Contribution search so that I can do wildcard search on the basis of notes but the DAO throwing error: "unknown column", as it's not able to locate ...
2
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0answers
24 views

Invoice for membership with auto-renewal wrong - VAT added twice

After I configured a membership with the option of auto-renewal (recurring contribution) the generated invoices seem to be wrong. The amount for the membership payment line item is not stated as net, ...
2
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0answers
16 views

Importing Cancelled Transactions?

We use several different payment processors, and I'd like to try to import into Civi not only the completed transactions but also the failed transactions, along with the failure reason. This will help ...
2
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0answers
14 views

Multilingual contribution and registration pages in Wordpress

I have a couple of forms on my multilingual website (French and Dutch, Wordpress + WPML plugin). I translated signup profiles and contribution pages in both languages. I can succesfully call the ...
2
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0answers
48 views

CiviContribute Session timeout

We are using tablets to sign up new members on the street, but are getting the following error: Your browser session has expired and we are unable to complete your form submission. We have ...
2
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0answers
8 views

Contribution checkbox declining premium not enabled

It seems that the checkbox to decline a premium (after donating a fixed amount that qualifies for a premium) isn't enabled, after the user chooses to donate the required amount, or if that is the ...
2
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0answers
20 views

Is there integration for CiviContribute Partial Payments

I like using pending transactions and then recording partial payments under the contribution instead of using pledges and payments the reasons are as follows: 1. civi contribute is much more used and ...
2
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0answers
36 views

Updating Contribution payment instrument based on Financial Trxn payment instrument when there are multiple transactions

I have a task where I need to clean up payment instrument data. The basic problem was caused by a custom payment instrument of TBD, which is somehow preventing contributions from updating correctly, ...
2
votes
1answer
27 views

On CiviContribute forms within WP, the behavior of predefined amounts and an “Other Amount” input box is broken

For CiviContribute forms in WordPress that have predefined fixed amounts ($25, $50, $100, ...) and that also allow an "Other" amount, it seems that the javascript that is supposed to clear the fixed ...
2
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0answers
29 views

How to Implement Funds that Different Grants Belong to?

How would I go about implementing funds that different grants belong to? There would be annual funding rounds based on them. CiviGrant by itself doesn't provide this functionality. Two ways to ...
2
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0answers
19 views

Contribution Confirmation page back button redirects forward instead

On all our event registration forms, on the Confirmation page, there is the option of Go Back or Continue. 1) If I click Go Back when Paying offline, the form goes back to the previous page so I can ...
2
votes
0answers
38 views

Broken Batch Validation

CiviCRM 4.7.29 on Wordpress 4.9.8 on Ubuntu Hello all, We had the above instance running well and doing batch validation under CiviContribution well but had recently choked on validation with the ...
2
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0answers
82 views

Contribution tokens for receipts

We're trying to create online receipts for Memberships, Contributions and Events and we would like to include the contribution source, and payment instrument for in the receipts. The question is, is ...
2
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0answers
8 views

Bug in UpdateSubscription.tpl?

In the CiviContribute module is a form that allows a recurring contribution to be updated. This form uses the /civicrm/templates/CRM/Contribute/Form/UpdateSubscription.tpl template, which has the ...
2
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0answers
22 views

Can't assign “Credit/Contra Revenue Account”

I can't work out how to set up an account to handle credit notes for event cancellations/changes. I've also tried on the demo site without any luck. Can anyone help? Thanks Davy
2
votes
0answers
63 views

How to set up accounts to issue reverse (credit) an event payment

I have Civicontribute set up to invoice conference delegates, but can't work out how to set up the accounts to issue credit notes for booking changes or cancellations. I get an error "This financial ...