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Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

6
votes
0answers
67 views

Placeholders instead of labels in forms

We would like to use placeholders instead of labels on all our CiviEvent and Contribution forms. What is the best way to do this? We are using CiviCRM with Drupal. We would like it appear like this: ...
6
votes
0answers
189 views

Error: Please select at least one membership option

After adding a new price set, the payment page looks okay until I click Confirm Contribution. Then this error appears.
5
votes
0answers
60 views

CiviCRM Stripe PCI Compliance

I am using the latest version of the Stripe extension (5.2) and have CiviCRM up-to-date and Drupal. I'm getting this error in my Stripe portal, I only use Stripe with CiviCRM. Can anyone provide some ...
5
votes
0answers
72 views

How to use Contribution Token {contribution.amount_level}?

The contribution tokens contain the token {contribution.amount_level}. I find this tokens via find contributions -> Email send now I was hoping this token would return information about the Price Set ...
4
votes
0answers
62 views

Submit credit card contribution error - configure live settings for payment processor

Just upgraded to civicrm 4.7.24. Tried to use the submit credit card contribution and get an error message telling me to configure live settings for payment processor. I have been using credit cards ...
4
votes
0answers
88 views

Membership period with multiple terms not working in paypal payment page

I have a membership type A and B with following configuration: no auto-renew option duration: 1 month period type: rolling visibility: public I set multiple price set, each price set have different ...
3
votes
0answers
11 views

Thank you letter export to Word - maintaining fonts

CiviCRM 5.7.6, WordPress 5 My client has a message template for thank-you letters (contribution) that utilizes Google Fonts. The fonts export and render perfectly in PDF, but do not work in the Word ...
3
votes
0answers
11 views

Using “Premium (Thank-you gifts)” to enroll in membership

Is it possible to set up a "Premium (Thank-you gift)" option to sign a donor up for a specific membership level? I can build a membership sign-up page, and I can put "premiums" on it. The ...
3
votes
0answers
29 views

Why does VAT keep being added when editing payments

When we issue a membership the payment automatically feeds through the correct pricing. If we then have to go in to edit the membership the price updates by adding VAT on again to the already ...
3
votes
0answers
17 views

CiviMember payment- message template

When someone renews their membership using Pay Later, they get the Membership Receipt Online message as an Invoice from message templates. The contribution is pending. In the backend, if the ...
3
votes
0answers
34 views

Error on Contribution Page with Google Simple Calendar Plugin

I'm about to make a contribution page live on a WordPress site that uses the Google Simple Calendar plugin, and when I go to the live contribution page link I get this error: [Sat Nov 03 19:33:53....
3
votes
0answers
24 views

Changes to Contributions that would break GiftMemberships Extension?

We have tried deploying the com.aghstrategies.giftmemberships extension to a 5.x CiviCRM. The form PostProcess hook where all the magic happens is not working because the _contributionID is empty (...
3
votes
0answers
20 views

Can't assign “Credit/Contra Revenue Account”

I can't work out how to set up an account to handle credit notes for event cancellations/changes. I've also tried on the demo site without any luck. Can anyone help? Thanks Davy
3
votes
0answers
18 views

Update of pending contribution leads to double transactions when working with localized version

I think I found a bug with Contribute module (tested against 4.7.30 and 4.7.31 / Drupal 7): The following leads to double transactions, when using a localized version of CiviCRM: create a new ...
3
votes
0answers
41 views

Error when trying to print/email invoice

I have been trying to send old invoices to members. When printing to pdf, the file is essentially blank. When using the the email button I get the following error. Any help would be greatly ...
3
votes
0answers
75 views

Issue w/ partial payments, price set changes, pending refund status

Civi 4.6.20 and Civi 4.6.31 (tested in both, same behavior), Drupal 7 Here is the scenario: User is registered on back end for event with multiple price set fields (call them Room Choice, Tuition, ...
3
votes
0answers
93 views

CiviContribute PayPal return url problem

Re: PayPal Standard When we make a donation, the process proceeds normally through the PayPal screens until returning back to our website where we get this message: "You do not have permission to ...
3
votes
0answers
102 views

Pay Later option missing on front end CiviCRM 4.7.10

CiviCRM 4.7.10 Joomla! 3.6.2 Payment gateway: PayPal Standard I see this issue was reported earlier on Civicrm 4.7.8, but the bug report https://issues.civicrm.org/jira/browse/CRM-18118 says fixed/...
3
votes
0answers
99 views

Authorize.net Accept.js payment processor

Authorize.net recently released their Accept.js payment processing method -- very similar to Stripe. The big advantage is that CC data goes directly from the user's browser to Authorize.net's servers....
3
votes
0answers
34 views

Can user choose membership start date in contribution form?

I'm using a contribution form, where user will pay by choosing price set option with different membership period. Example: Price A (Membership X, 3 months) Price B (Membership X, 6 months) Price C (...
3
votes
0answers
50 views

How does contribution.repeattransaction set the invoice_id?

Upon calling the API's contribution.repeattransaction, the original contribution record seems to get copied correctly, with the exception of invoice_id. Here is what I'm doing: $result = civicrm_api3(...
3
votes
0answers
49 views

Contribution Report with total paid and balance fields?

Since partial payments were introduced in civicrm 4.5 is there any report available (core of extension) which allows to use "total paid" and "balance" as fields and filters?
2
votes
0answers
13 views

Is there integration for CiviContribute Partial Payments

I like using pending transactions and then recording partial payments under the contribution instead of using pledges and payments the reasons are as follows: 1. civi contribute is much more used and ...
2
votes
0answers
29 views

Bug in settings for CiviContribute Component?

sI have been wondering for a while, why two settings for CiviContribute did never have any effect on the created financial transactions: Always post to Accounts Receivable? Enable Deferred Revenue? ...
2
votes
0answers
21 views

Updating Contribution payment instrument based on Financial Trxn payment instrument when there are multiple transactions

I have a task where I need to clean up payment instrument data. The basic problem was caused by a custom payment instrument of TBD, which is somehow preventing contributions from updating correctly, ...
2
votes
0answers
30 views

What might cause contribution amounts to multiply by 100 instead of recording values with a decimal place

I'm working on a site where whenever a contribution is entered into civi with a decimal, it's multipled by 100. It's a lot like this old issue, except the site has not to my knowledge ever been ...
2
votes
0answers
15 views

On CiviContribute forms within WP, the behavior of predefined amounts and an “Other Amount” input box is broken

For CiviContribute forms in WordPress that have predefined fixed amounts ($25, $50, $100, ...) and that also allow an "Other" amount, it seems that the javascript that is supposed to clear the fixed ...
2
votes
0answers
24 views

How to Implement Funds that Different Grants Belong to?

How would I go about implementing funds that different grants belong to? There would be annual funding rounds based on them. CiviGrant by itself doesn't provide this functionality. Two ways to ...
2
votes
0answers
14 views

Contribution Confirmation page back button redirects forward instead

On all our event registration forms, on the Confirmation page, there is the option of Go Back or Continue. 1) If I click Go Back when Paying offline, the form goes back to the previous page so I can ...
2
votes
0answers
31 views

Broken Batch Validation

CiviCRM 4.7.29 on Wordpress 4.9.8 on Ubuntu Hello all, We had the above instance running well and doing batch validation under CiviContribution well but had recently choked on validation with the ...
2
votes
0answers
47 views

Contribution tokens for receipts

We're trying to create online receipts for Memberships, Contributions and Events and we would like to include the contribution source, and payment instrument for in the receipts. The question is, is ...
2
votes
0answers
8 views

Bug in UpdateSubscription.tpl?

In the CiviContribute module is a form that allows a recurring contribution to be updated. This form uses the /civicrm/templates/CRM/Contribute/Form/UpdateSubscription.tpl template, which has the ...
2
votes
0answers
54 views

How to set up accounts to issue reverse (credit) an event payment

I have Civicontribute set up to invoice conference delegates, but can't work out how to set up the accounts to issue credit notes for booking changes or cancellations. I get an error "This financial ...
2
votes
0answers
24 views

How to interpret “context” field in civicrm_system_log

We use Authorize.net for payment processing. Recurring donations have stopped being recorded in CiviCRM, although they are still being processed by Authorize. The "context" field in civicrm for the ...
2
votes
0answers
21 views

Membership signup through price set on contribution page not appearing as membership

I did see this posted before but it was not the answer for me. My price set has a "select" field type and all options have a membership type populated. Yet, using the contribution page with this price ...
2
votes
0answers
19 views

Paypal Pro - Billing Address state_province & country not being passed

I've been trying to understand how Civicrm uses Paypal as a processor by comparing Pro vs Standard and found something that I think is a bug. I have a fresh install of Drupal 7.58 & Civicrm 4.7....
2
votes
0answers
74 views

How do we implement meta description, Open Graph, and Twitter Cards for CiviCRM in Joomla?

Although I am soliciting ways to accomplish these things now, this is more of a feature request, as I'm fairly certain from other posts that high quality metadata for CiviCRM output has not been a ...
2
votes
0answers
62 views

Member Since and Start Date aren't being recorded in membership details

This issue has been going on for quite some time and I was hoping I just needed to upgrade the CiviCRM but I am on 4.7.27 now and am wondering if I have possibly set something up incorrectly. Our ...
2
votes
0answers
10 views

View contact file while entering contribution batch?

Is it possible to view/open in a new window a contact's profile while entering a contribution batch? I know that a contact's email address will appear in the dropdown with the contact's name. However,...
2
votes
0answers
73 views

Membership end date not updated for autorenew monthly

Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
2
votes
0answers
31 views

How do I soft credit a pledge?

If Jane Doe donates $1000 by the efforts of John Q. Public, I can soft credit John. However, if Jane pledges $1000 in 10 monthly installments, there's no built-in way to credit John automatically as ...
2
votes
0answers
43 views

Currency in webform billing items always dollars

In my installation, under admin/setting/localization, I have enabled multiple currencies. The default is $. The monetary amount display is %c %a. If I create a new contribution page in CiviCRM, I can ...
2
votes
0answers
38 views

How can I generate unique raffle tickets with a price set

I'm trying to setup CiviCRM to allow me to sell unique raffle tickets generated in the process of the donation, and provide the purchaser with those raffle tickets and store them into a database for ...
2
votes
0answers
94 views

Is it possible to run the UK Direct Debit/GoCardless payment processor alongside Paypal Website Payments Standard?

Using Civi 4.6.18 with Wordpress, we have event registrations working smoothly using the Paypal Website Payments Standard payment processor. The next stage is to get memberships up and running and we ...
2
votes
0answers
19 views

Autofill Behavior

To be clear, when I say "autofill" I'm referring to the browser remembering previously entered data and subsequently offering them as a drop-down option list. CiviCRM's behavior in this regard seems ...
1
vote
0answers
14 views

Configuring CardPointe Gateway

I've never had to connect to CardPointe before. I'm told it's the new FirstData system but the information I received doesn't look anything at all like the FirstData inputs in Civi. Am I missing the ...
1
vote
0answers
11 views

Billing address in CiviContribution Page

How can I hide the billing address in the form if the box "same billing address" is checked. This should only appear when it's unchecked? If it's the same then it's useless to show it again, ...
1
vote
0answers
15 views

Issue updating multiple contributions

The date field seems to break when trying to update multiple contribution dates. Drupal 7, Civi 5.10.4 and 5.11, Shoreditch enabled or disabled. Also happens to break the Menu, KAM, Shoreditch, or ...
1
vote
0answers
41 views

Smarty does not display database fields

As a workflow message for a contribution confirmation, i use the following template. All values are displayed, except $financial_type_id and $source. Both stay empty in the output table. How come only ...
1
vote
0answers
32 views

Event Confirmation email not being sent

I am on version 4.7.19 and whenever someone pays with PayPal the event confirmation email is not beign sent. The payment is processed, the status is paid, but no email sent. I have looked at ...