Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

150 questions with no upvoted or accepted answers
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6
votes
0answers
86 views

Placeholders instead of labels in forms

We would like to use placeholders instead of labels on all our CiviEvent and Contribution forms. What is the best way to do this? We are using CiviCRM with Drupal. We would like it appear like this: ...
5
votes
0answers
71 views

CiviCRM Stripe PCI Compliance

I am using the latest version of the Stripe extension (5.2) and have CiviCRM up-to-date and Drupal. I'm getting this error in my Stripe portal, I only use Stripe with CiviCRM. Can anyone provide some ...
5
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0answers
203 views

Error: Please select at least one membership option

After adding a new price set, the payment page looks okay until I click Confirm Contribution. Then this error appears.
4
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0answers
82 views

How to use Contribution Token {contribution.amount_level}?

The contribution tokens contain the token {contribution.amount_level}. I find this tokens via find contributions -> Email send now I was hoping this token would return information about the Price Set ...
4
votes
0answers
63 views

Submit credit card contribution error - configure live settings for payment processor

Just upgraded to civicrm 4.7.24. Tried to use the submit credit card contribution and get an error message telling me to configure live settings for payment processor. I have been using credit cards ...
4
votes
1answer
54 views

Currency in webform billing items always dollars

In my installation, under admin/setting/localization, I have enabled multiple currencies. The default is $. The monetary amount display is %c %a. If I create a new contribution page in CiviCRM, I can ...
3
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0answers
21 views

Membership payment without logging in

I have CiviCRM running on wordpress with about 800 members. The members are mostly not computer savvy so giving them each a login is not an option. I would like to create a form which we can direct ...
3
votes
0answers
26 views

Who gets the bill?

I apologize if I missed some basic Civi concept, but who gets the invoice when a 3rd party registers users with online registration? Most of our client's contacts are 3rd party association managers, ...
3
votes
0answers
14 views

Thank you letter export to Word - maintaining fonts

CiviCRM 5.7.6, WordPress 5 My client has a message template for thank-you letters (contribution) that utilizes Google Fonts. The fonts export and render perfectly in PDF, but do not work in the Word ...
3
votes
0answers
15 views

Using “Premium (Thank-you gifts)” to enroll in membership

Is it possible to set up a "Premium (Thank-you gift)" option to sign a donor up for a specific membership level? I can build a membership sign-up page, and I can put "premiums" on it. The ...
3
votes
0answers
32 views

Why does VAT keep being added when editing payments

When we issue a membership the payment automatically feeds through the correct pricing. If we then have to go in to edit the membership the price updates by adding VAT on again to the already ...
3
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0answers
17 views

CiviMember payment- message template

When someone renews their membership using Pay Later, they get the Membership Receipt Online message as an Invoice from message templates. The contribution is pending. In the backend, if the ...
3
votes
0answers
36 views

Error on Contribution Page with Google Simple Calendar Plugin

I'm about to make a contribution page live on a WordPress site that uses the Google Simple Calendar plugin, and when I go to the live contribution page link I get this error: [Sat Nov 03 19:33:53....
3
votes
0answers
24 views

Changes to Contributions that would break GiftMemberships Extension?

We have tried deploying the com.aghstrategies.giftmemberships extension to a 5.x CiviCRM. The form PostProcess hook where all the magic happens is not working because the _contributionID is empty (...
3
votes
0answers
18 views

Update of pending contribution leads to double transactions when working with localized version

I think I found a bug with Contribute module (tested against 4.7.30 and 4.7.31 / Drupal 7): The following leads to double transactions, when using a localized version of CiviCRM: create a new ...
3
votes
0answers
51 views

Error when trying to print/email invoice

I have been trying to send old invoices to members. When printing to pdf, the file is essentially blank. When using the the email button I get the following error. Any help would be greatly ...
3
votes
0answers
79 views

Issue w/ partial payments, price set changes, pending refund status

Civi 4.6.20 and Civi 4.6.31 (tested in both, same behavior), Drupal 7 Here is the scenario: User is registered on back end for event with multiple price set fields (call them Room Choice, Tuition, ...
3
votes
0answers
34 views

How do I soft credit a pledge?

If Jane Doe donates $1000 by the efforts of John Q. Public, I can soft credit John. However, if Jane pledges $1000 in 10 monthly installments, there's no built-in way to credit John automatically as ...
3
votes
1answer
79 views

Recording Funding Applications in CiviCRM

I'm just in the process of implementing a process in CiviCRM so that we can track donations against specific projects. It would also be great if we could record the approaches we've made to ...
3
votes
0answers
103 views

Pay Later option missing on front end CiviCRM 4.7.10

CiviCRM 4.7.10 Joomla! 3.6.2 Payment gateway: PayPal Standard I see this issue was reported earlier on Civicrm 4.7.8, but the bug report https://issues.civicrm.org/jira/browse/CRM-18118 says fixed/...
3
votes
0answers
106 views

Authorize.net Accept.js payment processor

Authorize.net recently released their Accept.js payment processing method -- very similar to Stripe. The big advantage is that CC data goes directly from the user's browser to Authorize.net's servers....
3
votes
1answer
128 views

Contribution Form fails; bounces to Home Page or timeout error

Using: Joomla 3.4.7; CiviCRM 4.6.10; testing with Chrome, Firefox, Safari, and devices (iPhone, iPad, Android) ISSUE: Contribution Form (infrequently) fails; bounces to Home Page (if one can get to ...
3
votes
0answers
90 views

Membership period with multiple terms not working in paypal payment page

I have a membership type A and B with following configuration: no auto-renew option duration: 1 month period type: rolling visibility: public I set multiple price set, each price set have different ...
3
votes
0answers
55 views

How does contribution.repeattransaction set the invoice_id?

Upon calling the API's contribution.repeattransaction, the original contribution record seems to get copied correctly, with the exception of invoice_id. Here is what I'm doing: $result = civicrm_api3(...
3
votes
0answers
50 views

Contribution Report with total paid and balance fields?

Since partial payments were introduced in civicrm 4.5 is there any report available (core of extension) which allows to use "total paid" and "balance" as fields and filters?
2
votes
0answers
14 views

Importing Cancelled Transactions?

We use several different payment processors, and I'd like to try to import into Civi not only the completed transactions but also the failed transactions, along with the failure reason. This will help ...
2
votes
0answers
8 views

Multilingual contribution and registration pages in Wordpress

I have a couple of forms on my multilingual website (French and Dutch, Wordpress + WPML plugin). I translated signup profiles and contribution pages in both languages. I can succesfully call the ...
2
votes
0answers
17 views

CiviContribute Session timeout

We are using tablets to sign up new members on the street, but are getting the following error: Your browser session has expired and we are unable to complete your form submission. We have ...
2
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0answers
6 views

Contribution checkbox declining premium not enabled

It seems that the checkbox to decline a premium (after donating a fixed amount that qualifies for a premium) isn't enabled, after the user chooses to donate the required amount, or if that is the ...
2
votes
0answers
16 views

Is there integration for CiviContribute Partial Payments

I like using pending transactions and then recording partial payments under the contribution instead of using pledges and payments the reasons are as follows: 1. civi contribute is much more used and ...
2
votes
0answers
35 views

Bug in settings for CiviContribute Component?

sI have been wondering for a while, why two settings for CiviContribute did never have any effect on the created financial transactions: Always post to Accounts Receivable? Enable Deferred Revenue? ...
2
votes
0answers
26 views

Updating Contribution payment instrument based on Financial Trxn payment instrument when there are multiple transactions

I have a task where I need to clean up payment instrument data. The basic problem was caused by a custom payment instrument of TBD, which is somehow preventing contributions from updating correctly, ...
2
votes
2answers
34 views

Credit Card Icons Missing after Upgrade

I upgraded CiviCRM from 5.6.1 to 5.9.0 and later tried 5.10.4. Both time the credit card icons on our contribution and registration pages were missing after the upgrade (see image). I had to revert ...
2
votes
0answers
16 views

On CiviContribute forms within WP, the behavior of predefined amounts and an “Other Amount” input box is broken

For CiviContribute forms in WordPress that have predefined fixed amounts ($25, $50, $100, ...) and that also allow an "Other" amount, it seems that the javascript that is supposed to clear the fixed ...
2
votes
0answers
24 views

How to Implement Funds that Different Grants Belong to?

How would I go about implementing funds that different grants belong to? There would be annual funding rounds based on them. CiviGrant by itself doesn't provide this functionality. Two ways to ...
2
votes
0answers
15 views

Contribution Confirmation page back button redirects forward instead

On all our event registration forms, on the Confirmation page, there is the option of Go Back or Continue. 1) If I click Go Back when Paying offline, the form goes back to the previous page so I can ...
2
votes
0answers
35 views

Broken Batch Validation

CiviCRM 4.7.29 on Wordpress 4.9.8 on Ubuntu Hello all, We had the above instance running well and doing batch validation under CiviContribution well but had recently choked on validation with the ...
2
votes
0answers
59 views

Contribution tokens for receipts

We're trying to create online receipts for Memberships, Contributions and Events and we would like to include the contribution source, and payment instrument for in the receipts. The question is, is ...
2
votes
0answers
8 views

Bug in UpdateSubscription.tpl?

In the CiviContribute module is a form that allows a recurring contribution to be updated. This form uses the /civicrm/templates/CRM/Contribute/Form/UpdateSubscription.tpl template, which has the ...
2
votes
0answers
20 views

Can't assign “Credit/Contra Revenue Account”

I can't work out how to set up an account to handle credit notes for event cancellations/changes. I've also tried on the demo site without any luck. Can anyone help? Thanks Davy
2
votes
0answers
56 views

How to set up accounts to issue reverse (credit) an event payment

I have Civicontribute set up to invoice conference delegates, but can't work out how to set up the accounts to issue credit notes for booking changes or cancellations. I get an error "This financial ...
2
votes
0answers
24 views

How to interpret “context” field in civicrm_system_log

We use Authorize.net for payment processing. Recurring donations have stopped being recorded in CiviCRM, although they are still being processed by Authorize. The "context" field in civicrm for the ...
2
votes
0answers
21 views

Membership signup through price set on contribution page not appearing as membership

I did see this posted before but it was not the answer for me. My price set has a "select" field type and all options have a membership type populated. Yet, using the contribution page with this price ...
2
votes
0answers
22 views

Paypal Pro - Billing Address state_province & country not being passed

I've been trying to understand how Civicrm uses Paypal as a processor by comparing Pro vs Standard and found something that I think is a bug. I have a fresh install of Drupal 7.58 & Civicrm 4.7....
2
votes
1answer
74 views

Why don't contributions (for membership) paid using PayPal, complete and send receipts?

Using Joomla 3.8.5 and CiviCRM 4.7.29. a membership transaction is entered in CiviCRM and paid via PayPal. The transaction completes in PayPal and an IPN is sent to CiviCRM. CiviCRM displays the thank-...
2
votes
0answers
80 views

How do we implement meta description, Open Graph, and Twitter Cards for CiviCRM in Joomla?

Although I am soliciting ways to accomplish these things now, this is more of a feature request, as I'm fairly certain from other posts that high quality metadata for CiviCRM output has not been a ...
2
votes
0answers
67 views

Member Since and Start Date aren't being recorded in membership details

This issue has been going on for quite some time and I was hoping I just needed to upgrade the CiviCRM but I am on 4.7.27 now and am wondering if I have possibly set something up incorrectly. Our ...
2
votes
0answers
10 views

View contact file while entering contribution batch?

Is it possible to view/open in a new window a contact's profile while entering a contribution batch? I know that a contact's email address will appear in the dropdown with the contact's name. However,...
2
votes
0answers
83 views

Membership end date not updated for autorenew monthly

Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
2
votes
0answers
93 views

CiviContribute PayPal return url problem

Re: PayPal Standard When we make a donation, the process proceeds normally through the PayPal screens until returning back to our website where we get this message: "You do not have permission to ...