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Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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6 views

Recurring CiviContribution generating new contributions assigned to the wrong contact

We have around 50 people set up with a monthly recurring contribution to our non-profit. Lately, when the next payment date is reached, CiviCRM creates a record in civicrm_contribution table with a ...
3 votes
1 answer
27 views

Contribution checkbox declining premium not enabled

It seems that the checkbox to decline a premium (after donating a fixed amount that qualifies for a premium) isn't enabled, after the user chooses to donate the required amount, or if that is the ...
1 vote
0 answers
20 views

PayPal *fees* not being sent back to CiviCRM when people contribute through CiviCRM/Drupal Webform

Specs: CiviCRM 5.38.1 Drupal 8.9.18 I set up a donation page using CiviCRM Processing with Contributions enabled Payment Processor Mode = Live Transactions Payment Processor = User Choice (Credit Card ...
0 votes
1 answer
83 views

How to combine event registration fee and sponsorship donation in one price set?

I want to have a price set for an event which offers two mutually exclusive options: (1) registration fee for the event (2) a sponsorship fee. Option 1 should register the person as an attendee. ...
1 vote
1 answer
93 views

DB Error on contribution form unless signed in

On one of our contribution forms for users to sign up and pay for a membership, we are getting a DB Error. Here is a screenshot of the contribution form so you can see where they are urged to create ...
1 vote
2 answers
87 views

Error when Paypal Checkout payment is processed

I'm setting up a membership form using a contribution page. I've installed the "Omnipay multiprocessor support" and have it set up for sandbox payments. When I complete the process and I'm ...
0 votes
0 answers
21 views

Membership end date & status does not update after contribution payment (renewal)

After schedule reminder mail sent about annual memberships renewal with tokenized link, members create an online contribution for their membership extension. For unknown reason end date & status ...
0 votes
0 answers
14 views

Hook civicrm_validateForm not being executed in Live Payment Page

I am finding an issue when validating a CiviCRM form, specifically a Payment Page, in Live mode, that it is not executing the hook/function civicrm_validateForm(), which has been implemented to add ...
1 vote
2 answers
39 views

Event Contribution page missing trxn_id in template Contribution.tpl

Not sure when this started-the Cancellation or Refund Information block is supposed to contain cancel/refund date, a note and transaction id: the Smarty template has the code: {$form....
1 vote
1 answer
21 views

How do we create and manage general content pages

how / where can we create general content pages for our Contribution portal? interested in the standalone version.
0 votes
1 answer
48 views

How to have separate contribution pages for each membership type

I have 3 membership types. Below is the screen shot: If a user wants to pick one of the memberships, the same contribution page opens up with a list of 3 membership types. I don't want this list to ...
0 votes
1 answer
41 views

For new Contributions entered manually, how do I add an "InMemoriam" section to the manual data entry form?

We occasionally receive donation cheques in memory of someone. For the public Contribution Page I've created a profile which asks for the particulars (name, rank, other info)of the deceased but I can'...
1 vote
1 answer
41 views

contribution form error with Stripe webhook error

We are using a contribution form (component) on https://pulsevoices.org/energize-pulse-test-2024/. It is connected to stripe payment gateway. Sometimes this form gets submitted successfully and ...
1 vote
1 answer
124 views

WordPress 5.9 and CiviCRM 5.46 Donation Forms JQuery Errors

After updating my CiviCRM install I have noticed I am getting the following errors in my console on pages that have my donation forms. jquery-ui.min.js:6 Uncaught TypeError: V.each is not a function ...
2 votes
4 answers
42 views

How to get a list contacts that have not donated within a certain amount of time?

Hello CiviCRM community, I've been trying to wrap my head around this and can't seem to figure it out. I'm looking to get list of contacts that have not donated within a certain amount of time to ...
1 vote
2 answers
63 views

Financials ACLs status error

The extention "Financials ACLs" throws an error on the system status page because it is missing CiviContribute. I never installed this extention on purpose and I don't find it inside the ...
1 vote
0 answers
16 views

Contribution: How to create membership with contribution?

I have tried to created a profil with field that are coming from different data group but it's telling me that I can't mix the data group ''organisation'' and ''contact''. So I have decide to create ...
0 votes
1 answer
26 views

Civicrm5.4-add a cash donation fails after update

Running on Linx hosted system with latest WP. I just updated from Civi 4.7 to 5.4, now when i try to record a cash donation ('New Contribution') I get a message that the 'site is experiencing ...
0 votes
0 answers
58 views

5.72.2 has broken something in CiviCRM and now front end functions don't function

After installing 5.72.2 we seem to have lost the ability to access Civi functions from the front end. Search is broken , contributions is broken (links to PayPal and Stripe) just don't get anywhere. ...
2 votes
1 answer
73 views

How can I stop blank invoices being sent out with confirmation emails for non-paid events?

Currently running Civi 5.49.1 but I've been seeing this behaviour for a little while now. I've got Civi set up to apply VAT (sales tax) and issue invoices, which go out with event registration ...
2 votes
1 answer
48 views

How to limit/choose what profile data is included in confirmation emails?

We collect a lot of data from people who buy a membership using a Contribution Page. The confirmation/thank you email includes all of that data, which is a problem: some of the data we collect is not ...
0 votes
0 answers
25 views

How to add new tokens in civicrm?

I want to add more tokens for generating the donation receipts.so how can I add more tokens in civicrm?
3 votes
1 answer
47 views

Fooling civicrm into thinking payment processor supports recurring donatoins

I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay. Frustratingly, If you have two payment processors and one of them does not support recurring ...
0 votes
1 answer
128 views

Errors when trying to process CiviCRM contribution with BackdropCMS

Using CiviCRM with Backdrop CMS. The site is running 5.59.3. When we try to process a transaction we were getting this error: Session invalid. Please reload and try again See: https://forum....
0 votes
1 answer
44 views

How to determine Payment Processor for "pending" transactions (via SQL or otherwise)?

Is there a way to determine the Payment Processor for "pending" transactions? Our site has both Authorize.Net and PayPal Standard configured as payment methods, and I'm seeing and trying to ...
5 votes
1 answer
59 views

Scheduled Reminder Ignoring the Year of Membership End Dates

Our site is configured to send a scheduled reminder 1 day after the membership expiration date. Memberships are renewed through a contribution page. The reminder is only sent to non-auto renew members....
0 votes
1 answer
23 views

Organisational membership renewals failing

Bit of a strange one. We have an organisation with an organisational membership. They have a contact with view and update permissions to and from the organisation. When they go to renew the membership ...
1 vote
0 answers
15 views

Cloning contribution pages

I am trying to clone a contribution page. I tried going to Manage Contribution Pages and selecting Clone. When I click on Clone, it brings me back to all contribution pages without creating a clone.
0 votes
2 answers
96 views

Being given the contribution_id, how can I update the Contribution?

I have a lot of Organizations, each with its administrator. Authenticated users can contribute to those (for membership, participation, or simple donation), via Webforms including a Contribution ...
0 votes
1 answer
63 views

CIVI CRM APIv4 Image retrieval

I am creating a Python script that retrieves images from CiviCRM. I don't just want the image name (which I retrieve with the uri field already) but the entire image url. How is that possible? I have ...
1 vote
1 answer
13 views

Retreive balance (amount due) via api or as a field in drupal views

I am wondering if it would be possible / difficult to retrieve the balance of a contribution through the api (3 or 4) and / or if it could be exposed as a field in drupal views or standard civicrm ...
0 votes
1 answer
142 views

CiviContribute Payment Selection

Ok, this is a little difficult to explain, but I'm going to try :) A customer set up a contribution page for payroll deduction, so they would just select the "Pay Later" payment option, but, for some ...
1 vote
1 answer
160 views

Contribution emails not being sent - Direct Deposit/Pay Later

For online contributions, the only email that gets sent is when the contributor pays immediately (receipt). Thank you emails are not automatically sent and I cannot work out whether this is ...
2 votes
1 answer
109 views

Why don't contributions (for membership) paid using PayPal, complete and send receipts?

Using Joomla 3.8.5 and CiviCRM 4.7.29. a membership transaction is entered in CiviCRM and paid via PayPal. The transaction completes in PayPal and an IPN is sent to CiviCRM. CiviCRM displays the thank-...
1 vote
2 answers
58 views

How do I automatically check the autorenewal option by default on a membership contribution page?

We're running on Drupal 7.69 and Civi 5.13.x. Is there a way to have the option to autorenew ticked by default through configuration? See image below:
1 vote
1 answer
35 views

CiviContribution: Modify contribution fail

We have a problem that seems to have been there forever with our civiCRM. Indeed, once a contribution from a donor is recorded, it is not possible to modify it afterwards with the "modify" ...
0 votes
1 answer
103 views

Receipt template $line.description not showing

Hoping for some assistance for some issues with the invoice and receipt for the online contributions. Even though the script for the line item description is present in the template (below), no ...
0 votes
1 answer
85 views

"Could not find valid value for id" when processing contribution batch

When pushing the button "Validate & process batch" after entering contributions, the screen seems to refresh... but nothing is processed: no contribution is added, no confirmation email is sent. ...
3 votes
1 answer
179 views

Contribution Form fails; bounces to Home Page or timeout error

Using: Joomla 3.4.7; CiviCRM 4.6.10; testing with Chrome, Firefox, Safari, and devices (iPhone, iPad, Android) ISSUE: Contribution Form (infrequently) fails; bounces to Home Page (if one can get to ...
1 vote
1 answer
130 views

Apply Access Ajax API permission to allow Add new organization option to public autocomplete for current employer, still not works

Civicrm-4.7. Apply Access Ajax API permission to allow Add new organization option to public autocomplete(1.4 v) for current employer field, but still not works!.
0 votes
0 answers
31 views

Outdated tokens in use - help please

I need some help please. After i upgraded CiviCRM to 5.70 these alerts pop up. How do i fix this. Any help please. What should i change...please. Thanks You are using tokens that have been removed or ...
0 votes
1 answer
41 views

How to account for credit card fees in reports?

How can I account for credit card processing fees in reports? For example, if a member renews via credit card for $15, we only get $14.26 after the processor takes their cut. I'd like to be able to ...
0 votes
2 answers
128 views

Public Event/Contribution Pages Not Showing

I have created an event and I have set permissions for public access based on the following from the permissions guide : Viewing event info and registering for events¶ If view event info and register ...
1 vote
1 answer
32 views

Sales Tax not added to total when memberships include donations that are separate transactions

We are having a problem with sales tax calculations when letting the user add an optional donation to a membership purchase or renewal. We need to separate the membership and donation into two ...
3 votes
3 answers
89 views

How can I use the membership payment table in searchkit?

I want to create a search using searchkit that identifies contributions (payments) with memberships, which are connected using the civicrm_membership_payment table. I actually want to list the ...
1 vote
2 answers
47 views

additional details accordion doesnt expand for new contribution

wp 6.1 civicrm 5.59.3 php 8 also error message "Warning: Undefined array key "buildRecurBlock" in /home/customer/www/4nature.org/public_html/wp-content/uploads/civicrm/templates_c/en_US/...
3 votes
2 answers
302 views

How do I print the "received date" on an invoice?

I have an urgent problem with invoices. For our finance department, I have to print out all invoices we generated this year. On the invoice, it HAS to display the date the invoice was issued, but ...
1 vote
1 answer
55 views

Membership price set order is wrong

I'm having an issue all of a sudden with the ordering of Membership price sets on contribution pages. They are being displayed in an odd sequence that is confusing. It was never like this in the past ...
0 votes
0 answers
15 views

CiviMember Expiration Date Advancement

We have evolved the following method of processing (~ 400) membership renewals (1) CiviMember Dashboard/Find Memberships Select appropriate expiry date and Membership Category and produce list of ...
2 votes
2 answers
53 views

How can I create a group of everyone who gave in honor of a specific person?

I can see a list of everyone who gave in honor of a specific person by looking at that contact's Contributions tab (under Soft Credits). However, I can't figure out how to put these folks into a ...

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