Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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0
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1answer
28 views

How to combine event registration fee and sponsorship donation in one price set?

I want to have a price set for an event which offers two mutually exclusive options: (1) registration fee for the event (2) a sponsorship fee. Option 1 should register the person as an attendee. ...
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1answer
73 views

DB Error on contribution form unless signed in

On one of our contribution forms for users to sign up and pay for a membership, we are getting a DB Error. Here is a screenshot of the contribution form so you can see where they are urged to create ...
4
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1answer
93 views

Currency in webform billing items always dollars

In my installation, under admin/setting/localization, I have enabled multiple currencies. The default is $. The monetary amount display is %c %a. If I create a new contribution page in CiviCRM, I can ...
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1answer
13 views

Find contribution excluding certain financial types and sending email

I have around 30 financial types listed in CiviCRM. I would like to find a list of contribution excluding 5 of those financial types and send an email. This is something needs doing often. If I would ...
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1answer
12 views

“HTTP Error 404.0 - Not Found” error on Contribution page

I'm relatively new to CiviCRM and am excited to learn more about the application in the future. I have a Wordpress site created using Elementor. I have plenty of contacts and donations in the ...
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2answers
30 views

Event Contribution page missing trxn_id in template Contribution.tpl

Not sure when this started-the Cancellation or Refund Information block is supposed to contain cancel/refund date, a note and transaction id: the Smarty template has the code: {$form....
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1answer
26 views

For new Contributions entered manually, how do I add an “InMemoriam” section to the manual data entry form?

We occasionally receive donation cheques in memory of someone. For the public Contribution Page I've created a profile which asks for the particulars (name, rank, other info)of the deceased but I can'...
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1answer
23 views

Civicrm5.4-add a cash donation fails after update

Running on Linx hosted system with latest WP. I just updated from Civi 4.7 to 5.4, now when i try to record a cash donation ('New Contribution') I get a message that the 'site is experiencing ...
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1answer
13 views

IATS ACH Civi is not recording when a donation has been refunded or returned

Civi is not recording when a donation has been refunded or returned. Is there a way for Civi to record returns or would these have to be recorded manually? IATS EXTENSION: 1.7.4
2
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1answer
31 views

How to limit/choose what profile data is included in confirmation emails?

We collect a lot of data from people who buy a membership using a Contribution Page. The confirmation/thank you email includes all of that data, which is a problem: some of the data we collect is not ...
0
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1answer
20 views

Where are the 'Contributions - Receipt (on-line) templates stored?

I want to customise on line receipts, but am struggling to make a start. I can see the on line receipt in the Message Templates - 'Contributions - Receipt (on-line)' but can't find where the other ...
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5answers
395 views

How can I remove the Billing Name and Address section from the donation form?

I would like to remove the Billing Name and Address section (which includes the fields First Name, Last Name, Street, City, Country, State, ZIP) from the donation page. What would be a good way to go ...
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1answer
23 views

When I go to the “Advanced Search” Screen, I don't see the tab Contributions

When I go to the "Advanced Search" Screen, I don't see the tab Contributions for searching on the fields related to donations. Is this a bug or the consequence of having activated only the ...
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2answers
31 views

How to flag all contributors with a specific tag?

I am wondering if it is possible to flag all the contacts who ever made a contribution in the past with a specific tag. When I search for the contributors and select all of them, no action is ...
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1answer
26 views

After update CiviCRM IATS Extension to 1.7.4, Card on file and Expiry Date fields are not showing

When we create a new iATS recurring donation, we can edit the payment information, but the old iATS recurring donations cannot be updated. I have checked in extension code getting the customer code by ...
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1answer
24 views

How to determine Payment Processor for “pending” transactions (via SQL or otherwise)?

Is there a way to determine the Payment Processor for "pending" transactions? Our site has both Authorize.Net and PayPal Standard configured as payment methods, and I'm seeing and trying to ...
5
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1answer
42 views

Scheduled Reminder Ignoring the Year of Membership End Dates

Our site is configured to send a scheduled reminder 1 day after the membership expiration date. Memberships are renewed through a contribution page. The reminder is only sent to non-auto renew members....
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2answers
27 views

How to export contact list that includes total contributions to date?

I can only either export my contacts, or contributions. Is there a way to export an amalgamated list of contacts including all contributions made by each contact, either that year/per year/within date ...
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1answer
27 views

IATS can retry failed donations 7 days after the failure?

Is there a way that IATS can retry failed donations 7 days after the failure happened rather than the following month?
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2answers
84 views

Being given the contribution_id, how can I update the Contribution?

I have a lot of Organizations, each with its administrator. Authenticated users can contribute to those (for membership, participation, or simple donation), via Webforms including a Contribution ...
2
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2answers
51 views

Self-service update of credit card details - how to notify staff to re-process recurring contribution?

We would like to send out links for credit card recurring donors to update their credit card when a donation fails, using the solution from this question. Then, we need to somehow notify staff that ...
1
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1answer
106 views

Has anyone gotten GiveWP to work with CiviCRM

One of my associates wants to use GiveWP for donation forms. GiveWP has a plugin https://shop.civivip.com/civi-plugins/give-donation-pages-integration/ The current version is called civivip_give-0.3....
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1answer
125 views

CiviContribute Payment Selection

Ok, this is a little difficult to explain, but I'm going to try :) A customer set up a contribution page for payroll deduction, so they would just select the "Pay Later" payment option, but, for some ...
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1answer
11 views

How to request OK to communicate by email (only)? Without coding

In the 'Manage Contribution Payment' screen we want to simply ask the donor if they are happy to be contacted by email - a simple Yes/No option in a profile. It doesn't seem possible to do this using ...
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1answer
141 views

Contribution emails not being sent - Direct Deposit/Pay Later

For online contributions, the only email that gets sent is when the contributor pays immediately (receipt). Thank you emails are not automatically sent and I cannot work out whether this is ...
2
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1answer
95 views

Why don't contributions (for membership) paid using PayPal, complete and send receipts?

Using Joomla 3.8.5 and CiviCRM 4.7.29. a membership transaction is entered in CiviCRM and paid via PayPal. The transaction completes in PayPal and an IPN is sent to CiviCRM. CiviCRM displays the thank-...
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1answer
38 views

Why are emails not being sent when a contribution is made?

We are using CiviCRM 5.35.0, but I have tracked this issue down to the installation of 5.34.0 (updated from 5.33.2). Our CMS is Drupal 7.78. Our PHP is 7.3.27. Our outbound mail setting in CiviCRM is &...
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1answer
76 views

Receipt template $line.description not showing

Hoping for some assistance for some issues with the invoice and receipt for the online contributions. Even though the script for the line item description is present in the template (below), no ...
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0answers
5 views

Anyone try to integrate the payment processor SwipeSimple?

This is a product from CardFlight and is what a client's bank is suggesting. (Otherwise we'd have to use Authorize.net with them and pay higher fees.) Thanks in advance to anyone with experience.
0
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1answer
67 views

“Could not find valid value for id” when processing contribution batch

When pushing the button "Validate & process batch" after entering contributions, the screen seems to refresh... but nothing is processed: no contribution is added, no confirmation email is sent. ...
3
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1answer
152 views

Contribution Form fails; bounces to Home Page or timeout error

Using: Joomla 3.4.7; CiviCRM 4.6.10; testing with Chrome, Firefox, Safari, and devices (iPhone, iPad, Android) ISSUE: Contribution Form (infrequently) fails; bounces to Home Page (if one can get to ...
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1answer
94 views

Apply Access Ajax API permission to allow Add new organization option to public autocomplete for current employer, still not works

Civicrm-4.7. Apply Access Ajax API permission to allow Add new organization option to public autocomplete(1.4 v) for current employer field, but still not works!.
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2answers
27 views

qfKey are always invalid when returning from payment processor in contribution

I have a site which has been running for some time. Recently whenever anyone makes a contribution (via PayPal). When they click return to merchant they get the following error: This is caused by ...
2
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0answers
32 views

Payments fail with PayPal Standard and “Could not find a valid session key”

CiviCRM assumes PayPal Standard redirects back, that it will preserve the session cookies. But sometimes it doesn't and this causes CiviCRM to fail, even though PayPal has successfully processed the ...
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0answers
70 views

PayPal fee “Send to Friend” vs “Goods/Services”

We are a small resident association who use CiviCRM to record our membership details. There is an annual subscription each year which we have been entering manually. We want to move to allowing our ...
1
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1answer
29 views

Wordpress Civicrm -Uncaught ReferenceError: CRM is not defined for contribution page

WordPress - 5.4.4 , CiviCRM - 2.62 , Theme Avada Using shortcode added contribution to page but in console, we are getting error Uncaught ReferenceError: CRM is not defined so the page is not ...
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1answer
25 views

Sales Tax not added to total when memberships include donations that are separate transactions

We are having a problem with sales tax calculations when letting the user add an optional donation to a membership purchase or renewal. We need to separate the membership and donation into two ...
0
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1answer
24 views

Unable to edit existing contributions after CiviCRM upgrade

Issue arises after upgrading from 5.25 to 5.34. When attempting to edit any contribution and consequently saving, the form returns an error 'please enter a valid amount' It appears that the system is ...
0
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1answer
45 views

Failing to create Wordpress account with user name provided in profile on contribution page

Initial situation We have a contribution page to purchase a membership. A profile is used to collect address data. Furthermore, this profile is configured to also create a Wordpress user account: The ...
1
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1answer
30 views

The same name distinction in Civicrm

i doing customize CiviCRM 5.29.1 for Wordpress 5.5.1 last version. i have many student the same lastname,midlename,lastname Ex: Student 1:Nguyen Hoang Phuong, ID:123456 Student 2:Nguyen Hoang Phuong, ...
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0answers
8 views

Under what conditions would civicrm_contribution.net_amount be NULL?

My assumption is that net_amount should always be a number, and always equal to (total_amount - ifnull(fee_amount, 0)). Is there ever a time where net_amount should be null, and if so, what's the ...
0
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1answer
18 views

Cannot delete contributions

I am trying to delete a contribution and after I confirm that I want to it just hangs with the pop up and a spinning CiviCRM logo indefinitely. I get the following in the error log. Feb 24 10:07:53 [...
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0answers
53 views

Contributions in WordPress causing fatal errors

WordPress v5.6.1 CiviCRM 5.34.0 php 7.3 No custom extensions that affect contributions except CiviDiscount. When I try to add a new contribution or view contributions, I get an error and the log ...
2
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2answers
44 views

Can all related contacts be notified about upcoming membership renewals?

We have an uncommon relationship between association managers and my client's member organizations. Since there may be multiple contacts in an association management firm and there may be significant ...
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0answers
27 views

Contribution Error: “failed to update contribution in database”

UPDATE. I'm not posting this as an answer since it provides none. When 5.34 became available, I tried an update on this site and the problem went away. I guess there was an issue with 5.33.2. I'll ...
1
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1answer
12 views

Trying to get New Member, Member Renewal Contribution working

CiviCRM 5.33.2, Drupal 7.78. Using example tokens found in the CiviCRM docs at "Tokens and mail merge/Checksum for Contribution Pages for Membership Renewals" to create an email to go out, ...
2
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2answers
57 views

Format Contribution Form Using Pricesets

We are creating a contribution page using a price set which is new to us. The format is a little weird. Is there a way to align the email address with the entries above it? Or can we eliminate the ...
1
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0answers
13 views

Advanced Search -> Contribution Tab and Contribution Dashboard returns a fatal error

I'm seeing the same behaviour as listed in this Issue: https://lab.civicrm.org/dev/core/-/issues/528 However, I'm running 5.33.1 and WordPress 5.6. The fix listed there appears to have been superseded ...
7
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3answers
176 views

How do I get PCPs to look 'right' when shared on Facebook?

We are using Wordpress 4.2.2 & CiviCRM 4.6.1. We have a couple of fundraising events in which participants have the option of creating a Personal Fundraising Page. When participants share their ...
1
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1answer
59 views

Problem with PayPal IPNs not going through

End of year and we are getting membership renewals. We've used PayPal for years no problem, but since Dec 1, the IPNs (instant purchase notifications) are not working correctly. The transactions are ...

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