Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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17
votes
5answers
2k views

How do I change the default URLs to contribution or event registration pages?

Is there a way to customize the default URLs on public-facing contribution pages or event info/registration pages to make them match the site URL schema better? For example, a default event page URL ...
11
votes
4answers
264 views

Are private contribution pages a thing?

We want to restrict our member signup page ( a contribution page ) to people who have registered to our Drupal site. Also, we'd want to have public contribution pages not associated with membership ...
1
vote
2answers
162 views

Backbone isn't loading on Civi 4.6.11/WP 4.4.1

UPDATE: Changing my theme seems to have fixed the problem - but I'm not sure how to fix the original theme. Any advice on that issue is still welcome! I'm seeing symptoms identical to this question: ...
8
votes
4answers
408 views

Adding a dynamic “cover processing fees” checkbox to CiviCRM contribution form

I've seen other systems that allow the donor to check a box to cover processing costs, similar to this: In researching whether something like this was possible with CiviCRM, this thread is the ...
6
votes
4answers
1k views

Paypal payments - Pending (Incomplete Transaction)

We're on civicrm 4.7.5 on Drupal 7. All contributions paid through the paypal standard payment processor are failing to successfully complete. The user sees a successful transaction, but the ...
3
votes
2answers
226 views

Editing Recurring Contributions without user login

How do I generate an e-mail with a link to get to the dashboard so the user can edit the credit card details of a recurring contribution, without the user having to have login privileges to get to ...
4
votes
3answers
411 views

How to prevent fraud attempts on Contribution pages?

An org I work with is reporting heavy fraudulent use (at least attempts to use -- it seems many are being declined in Auth.net, although some are getting through) of the CiviContribute form, despite ...
4
votes
1answer
363 views

Webform-CiviCRM and the “my billing address is the same” checkbox

On a core contribution page, if you add an address profile at the top of the page, a checkbox appears allowing the user to indicate that their billing address is the same: On a Webform-CiviCRM form, ...
12
votes
6answers
688 views

Is there a way to allow partial payments for events?

An enormous benefit to many organisations would be a way to allow partial payments for events. Does CiviCRM provide the ability to book on for an event and pay a €50 deposit, and then the balance ...
7
votes
3answers
175 views

How do I get PCPs to look 'right' when shared on Facebook?

We are using Wordpress 4.2.2 & CiviCRM 4.6.1. We have a couple of fundraising events in which participants have the option of creating a Personal Fundraising Page. When participants share their ...
4
votes
1answer
359 views

How to Setup for Recurring Giving

Hi I am thinking about using CiviCRM and we are implementing a recurring giving program. How would I set up CiviCRM to track recurring monthly, bi-monthly, quarterly or annual donor contributions and ...
2
votes
2answers
94 views

How to allow contributions from non-members

This has got to be easy, but I am stumped. I have set up several contribution pages. They work just fine as long as the donor is logged in to civi. However, if the donor is not logged in, the system ...
2
votes
1answer
158 views

The requested Profile (gid = 9 ) is disabled OR not set to be used

The requested Profile (gid = 9 ) is disabled OR not set to be used as 'overviews' OR the Profile with this ID does not exist OR you do not have access to this Profile. Contact the administrator ...
7
votes
1answer
180 views

Incoporating PCPs in Wordpress

I'm trying to write some plugins to incorporate PCPs (mainly lists of them) into my Wordpress sites. I did not see in the API explorer any coverage of PCPs. (I could be blind, please feel free to ...
4
votes
3answers
395 views

Adding a Facebook Conversion Pixel Code to the contribution confirmation screen

To track the efficacy of a Facebook ad campaign, my users want to insert a Conversion Pixel to some (but NOT all) contribution confirmation pages. What's an effective way to do this?
3
votes
1answer
152 views

Contribution Form fails; bounces to Home Page or timeout error

Using: Joomla 3.4.7; CiviCRM 4.6.10; testing with Chrome, Firefox, Safari, and devices (iPhone, iPad, Android) ISSUE: Contribution Form (infrequently) fails; bounces to Home Page (if one can get to ...
2
votes
0answers
101 views

Member Since and Start Date aren't being recorded in membership details

This issue has been going on for quite some time and I was hoping I just needed to upgrade the CiviCRM but I am on 4.7.27 now and am wondering if I have possibly set something up incorrectly. Our ...
6
votes
3answers
111 views

Can we report on contributions by payment processor?

Is there support for filtering contribution reports by payment processor? We have credit card (Authorize.NET) and PayPal (new). How can I report on just PayPal transactions? The only difference I ...
6
votes
2answers
337 views

CiviCRM & PCI Compliance

Does anyone know if the Core CiviCRM Payment Methods are PCI Compliant. We want to use the eWay payment gateway in Core but not sure what the setup is of the payment processor. I know PCI Compliance ...
6
votes
3answers
258 views

Setting up an “ethics wall” - anonymous contributions

Now that we have the basics of civicrm set up for our cathedral, we are looking at migrating giving recording - i.e. contributions and pledges. The primary requirement is that contribution is ...
5
votes
3answers
3k views

How do I suppress the “are you sure you want to leave this page” popup from contribution page

Where could I suppress the "are you sure you want to leave this page" popup when leaving a contribution page (e.g. donation) without actually proceeding with the contribution. I realize it may be ...
5
votes
4answers
323 views

Are there public repos including WordPress WooCommerce and CiviCRM integration code?

On a WordPress / CiviCRM installation, we need to do a bunch of customization on its payment pages. We want to do it in WordPress since there are WordPress plugins that can help do things like ...
4
votes
3answers
111 views

I keep getting Payment Instrument not valid when trying to import Contributions - after upgrade from LTS 4.6 to 5.3.x

We recently upgraded from LTS 4.6 to 5.3.1 (in July). Via the GUI we can see the Payment Method that we'd like to import -> Moneris -> id=6 Importing with Payment Method: Moneris -> fails: Reason:...
4
votes
3answers
205 views

Is there a token for contribution type?

There seems to be tokens for all sorts of contribution things but not for the financial type. Maybe I'm missing it somewhere. We're doing tax letters and the type ends up being the fund the people ...
3
votes
1answer
89 views

Bug in settings for CiviContribute Component?

I have been wondering for a while, why two settings for CiviContribute did never have any effect on the created financial transactions: Always post to Accounts Receivable? Enable Deferred Revenue? ...
3
votes
2answers
259 views

How to get IATS working

Seems that IATS will not work using extension 1.5.3 - It logs the transaction in CiviCRM but never makes a connection with IATS. I'm not sure it is even connecting with the network. Any clue folks?
2
votes
0answers
100 views

Membership end date not updated for autorenew monthly

Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
2
votes
1answer
158 views

Intermittent “Your browser session has expired and we are unable to complete your form submission” errors

In the midst of a fund drive and we're seeing intermittent instances of the message "Your browser session has expired and we are unable to complete your form submission. We have returned you to the ...
2
votes
0answers
32 views

Payments fail with PayPal Standard and “Could not find a valid session key”

CiviCRM assumes PayPal Standard redirects back, that it will preserve the session cookies. But sometimes it doesn't and this causes CiviCRM to fail, even though PayPal has successfully processed the ...
2
votes
2answers
101 views

How to build a Drupal webform for individual/organization contributors

Is there any recipe to build a Drupal webform with the possibility to choose to contribute as an individual or as an organization? I have tried enabling contact 1 as individual, contact 2 as ...
1
vote
0answers
28 views

Pay later payment method does not get overwritten when payment is made

When someone selects Pay Later, the payment method defaults to Cheque. When they pay, we record the payment method they used, for example, Bank Transfer. When I do a search on contributions made by ...
9
votes
2answers
326 views

Recurring contributions not sending emails (Stripe)

I'm setting up a contribution page using the Stripe payment processor. In testing mode, one-off donations work fine in that they show up as expected in the test pane in the Stripe account, donations ...
5
votes
1answer
208 views

Multiple Financial Types on one payment form?

Is there a way to specify multiple financial types on one contribution or registration form? For example, what would be the best way to set up a page that allowed a gala ticket purchase and also ...
5
votes
3answers
284 views

Webform Price Sets

I have a ticket page using a Civi Contribution page and a webform. Is there a way to allow price sets in a webform? What I am looking to do is have a series of options, ($5, $10, $20) and then have a ...
4
votes
1answer
193 views

Can Webform CIviCRM module do Line Items (PS yes it can!)

How can we sell a Membership and a Calendar (that we should charge Sales tax on) and let the user make a Donation all on the same Webform Civicrm page - in a way that only the Donation amount is ...
4
votes
2answers
71 views

How to create a contribution or event report that indicates amount of payment and balance owed

We run CiviCRM 4.7.21. In events, we are able to indicate a registration payment toward the total with the balance owed within each participant's registration page. However, we have not been able to ...
3
votes
1answer
167 views

Why is offline contribution sending an online receipt?

In our situation we upload contributions into CiviCRM and want to send a receipt. If we upload a set of contributions, find them using Find Contributions and then edit each one, we can tick "send ...
3
votes
3answers
388 views

How Can I Attach a PDF Certificate for a Membership Payment?

On Drupal 7.35 / Civi 4.4.14 - is it possible for a membership payment via CiviContribute to e-mail a membership certificate as a PDF as an attachment to a receipt? What we currently do is print ...
3
votes
1answer
151 views

Soft credit / honoree info in a token for Thank You letters?

I have hunted and not found anything so I am assuming that this does not exist -- but thought I'd ask just in case. I'd like to be able to reference the soft credit / honoree information in Thank You ...
3
votes
0answers
72 views

Error when updating billing details for admins and contributers [closed]

Version 4.6.2 Platform: Wordpress Payment Processor: Paypal Payments Pro So I just noticed that in any membership or recurring contribution email when you go to update the billing address (the token ...
2
votes
2answers
173 views

Webform CiviCRM contribution “other amount”

I've setup a webform with CiviCRM integration that ties back to a Contribution page. This creates a "Contribution Amount" field in the form that I've populated with a number of user selectable options ...
2
votes
2answers
100 views

webform event registration - no receipts from contribution page?

I have a webform that registers one participant for multiple events. payment is handled through one specific contribution page, that is set to send receipts. But it sends nothing. Other webforms (...
2
votes
2answers
192 views

Recurring contributions with Webform-CiviCRM?

Does Webform-CiviCRM support recurring contributions for donations or memberships?
2
votes
2answers
302 views

WordPress Redirect Loop with CiviContribute

I introduced 3rd party payment processor for our client. After successful payment user is redirected to notify-url, that causes now an infinite redirect loop in WordPress 4.3 (CiviCRM 4.6.8). Our ...
2
votes
2answers
148 views

Why Can't I use an Organization Profile type in a Contribution Page?

I want to create a contribution page for organizations specifically. So, I create a profile with the "Organization Name" field. This makes the profile type Organization (as opposed to Individual). ...
1
vote
0answers
43 views

Back office credit card contribution - membership stays pending

CiviCRM 4.6 Issue: When a credit card payment is made on the backend for a membership, the membership status stays pending even after a successful transaction. The membership needs to be edited and ...
1
vote
3answers
152 views

Why am I getting duplicate contacts for contributions?

I am getting dupes created when contributing. Contribution pages use the 'Unsupervised' dedupe rule, which I have set to First name, Last name & email, assigning 10 to each with a threshold of 30....
0
votes
2answers
66 views

What will be the way to give user public access to check their contribution?

What will be the best way to give event registrant to check their payment and contribution status through an public front end form? Is an email address with CAPTCHA authentication field appropriate ...
6
votes
2answers
79 views

Is there a limit to the number of soft credits you can add to a contribution?

Is there a limit to the number of soft credits you can add to a contribution? If so, is there a way to change the limit?
5
votes
1answer
127 views

“Error: Please set the API URL” when buying a Free Membership

I have a contribution page that has six paid memberships and one free membership. When the free membership is selected, it kept displaying the error that the Payment Type (Processor)was required. ...