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Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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Administer Payment Processor Page Error

I am installing a new installation of Civicrm 5.58.0 on Wordpress 6.1.1. I am trying to add Stripe as a payment processor on the "Administer Payment Processor" page and the only processor I ...
techupgroup's user avatar
1 vote
1 answer
60 views

CiviCRM - Mailpoet plugin conflict with Html2Text

We upgraded CiviCRM to the most recent version back in November and had the problem in the related ticket with ANY report failing when ANY filter was enabled. The error was: Error thrown Call to ...
astroned's user avatar
0 votes
1 answer
35 views

"Additional Contributions" section is required: why?

The real question here is how to make it optional. Off the top of my head: make "No Thank You" option selected/default choice with a grain of JavaScript. Or https://docs.civicrm.org/dev/en/...
yurg's user avatar
  • 2,053
0 votes
1 answer
15 views

Reporting on online vs offline contributions possible?

As the subject suggests, I'm looking for way to break out online submitted vs backend entered contributions in order to show management a movement towards online submissions. Is there a ...
shibetpc's user avatar
1 vote
1 answer
23 views

I set up a recurring payment in real time with my credit card and then when I log in to CIviCRM it says incomplete transaction

As a donor, I go to uwoec.org and hit the donate button. I fill out all information and I click for a recurring payment and put in my credit card information and hit submit. I get a message saying I ...
Robyn Phillips's user avatar
1 vote
2 answers
59 views

Contribution page 'Other Amount' is added to default amount

On contribution page on my site, I entered 'other amount': $10. However, I did not select 'Other Amount' radio box. The default radio box ($25) stays selected. When the payment is submitted it sums ...
shibetpc's user avatar
2 votes
1 answer
22 views

Include Financial Type in Payment Processor Transaction Information

The PayflowPro payment processor extension for CiviCRM attempts to include the financial type by including the following item in the data that is sent to the PayflowPro API. Although, I had to modify ...
Rupert Raphael Amodia's user avatar
2 votes
1 answer
37 views

Hypen before contribution amounts

I have been working with CiviCRM for years and I never had this problem before. I recently installed CiviCRM 5.56.0 on a new clients WordPress site, WP version 6.1.1. I am attempting to set up a ...
fdarn's user avatar
  • 127
1 vote
0 answers
20 views

CiviEvent and Contribution pages always redirect back to homepage

I am helping someone update a website that is using CiviCRM and our goal is to make it so the Event registrations and contributions (that we are using for membership signup). The main issue we are ...
Phillip's user avatar
  • 11
0 votes
1 answer
25 views

Checksum or hash not pulling up contribution pages for anonymous users in Drupal 7

This documentation https://docs.civicrm.org/user/en/latest/common-workflows/tokens-and-mail-merge/#checksum-contribution-pages shows Checksum for Contribution Pages¶ To send people to a ...
TimETown's user avatar
  • 373
1 vote
0 answers
16 views

Flipcause Payment Processor Integration

Do any of you have experience with the Flipcause Payment Processor and perhaps using it to work with CiviCRM?
Rupert Raphael Amodia's user avatar
0 votes
0 answers
9 views

contribution page loop with js errors

WP 6.03 civi 5.52 payment processor is OmniPay - Eway_RapidShared Had been working fine - have removed all recent plugins & disabled wordfence, all caches cleared after clicking contribute the ...
LesleyJill's user avatar
0 votes
1 answer
34 views

How do I change the label that appears for multi-frequency recurring contributions?

When I activate the "Recurring" option in our Contribution Form, and select both "Monthly" and "Yearly," the generated output is a checkbox input (with id "is_recur&...
Scott H's user avatar
  • 53
0 votes
0 answers
70 views

Permission denied error for thank you pages

No one can view the thank you pages following a contribution. This was working a few days ago ... we had a donation page that granted access to a section of the website and the only way the user ...
BubbaWanders's user avatar
0 votes
1 answer
42 views

Contributions with Stripe returning user to contribution profile from with "Your browser session has expired . . . " Error

We are using CiviCRM 5.54.0 on WordPress 6.0.2 Hello, I know this problem has been mentioned several times on this forum, but none of the posted solutions are working for me. I became aware of the ...
fdarn's user avatar
  • 127
2 votes
1 answer
48 views

CiviCRM - CiviContribute does not respect the invoice number prefix set in the CiviContribute Component Settings

I have been using the CiviContribute for a short while and it's quite good, but there is something that I could never make work. Note: I use Civi on Wordpress. In the Admin > Civicontribute > ...
Some Devs's user avatar
1 vote
1 answer
32 views

Contributions Import ... Not

Using Drupal 9.3.22 and CiviCRM 5.52.3 Importing a csv file with 44 contributions and a header row into an existing system. The csv file is uploaded, we set the mappings, and then the next page says ...
Alan Dixon's user avatar
  • 6,861
1 vote
5 answers
159 views

How do we deter malicious Civi Contribute credit card testing?

We have experienced recent malicious credit card testing attacks against our Civi/Joomla/Stripe site's Contribute pages. How have others successfully deterred such attacks? Our site: CiviCRM 5.52.2 ...
MattEMBA's user avatar
1 vote
0 answers
46 views

Can anyone decipher this error message?

I've installed civiCRM on a new site using iATS as the payment processor. I've only used payments for Events. Now I am creating my first contribution page. It loads fine, goes to a confirmation page. ...
Tom's user avatar
  • 131
1 vote
1 answer
17 views

CDN Tax Receipt, attach receipts to automated workflow messages ... sometimes?

Is there a way to send out automated cdn tax receipts, but only selectively? e.g. if a site has options for cc and ach/eft, then only send them out immediately for cc? Or, in the case of the client ...
Alan Dixon's user avatar
  • 6,861
0 votes
1 answer
30 views

Custom validation on contribution form?

I'm trying to implement some custom validation on a contribution form on WordPress. I have this in my functions.php: add_filter( 'civicrm_validateForm', 'validate_org_form', 10, 4 ); function ...
christodhunter's user avatar
2 votes
1 answer
52 views

Network Error while trying to view a contribution payment

While trying to view payment information for a contribution I get an error message popup window that says "Unable to reach the server. Please refresh this page in your browser and try again"....
Bond Keevil's user avatar
0 votes
1 answer
23 views

"Find Contribution" has stopped functioning

Drupal 7.91 CiviCRM 5.51.1 We have lost the ability to use Find Contributions. It just shows the header & footer on that page. Everything else seems to be fine. We can see reports, contacts, ...
Iowa Boy's user avatar
  • 2,388
0 votes
1 answer
88 views

Network Error - TypeError: Argument 1 passed to CRM_Financial_BAO_Order::setPriceSetID() must be of the type integer, null given

we're on Drupal 7.x and CiviCRM 5.52.2. We recently did a rather large upgrade and also upgraded to the iATS 1.7.4 CiviCRM Extension. On certain contribution tabs on contact records, we're getting a &...
Zachary's user avatar
  • 1,797
1 vote
1 answer
36 views

Cannot add new contributions anymore - DB Error: no such field

We are running CiviCRM 5.42.1 on Wordpress. We had no issues with adding contributions up until a week ago. We've not updated Civi recently - last update was more than 5 or 6 months ago. I get an ...
Sudesh's user avatar
  • 707
1 vote
1 answer
44 views

Thank-You page not displaying for Pay-Later contributions

Recently while testing a new contribution page I noticed that CiviCRM is no longer displaying a thank-you page when a donor selects the ‘Pay later’ option. Instead of a Thank-You page, CiviCRM goes ...
Don Alejandro's user avatar
1 vote
0 answers
15 views

Error message when trying to manually input a donation in civicrm

I am trying to input a manual donation payment (ACH transaction) for a current member in civicrm and keep getting the following message: Sorry, due to an error, we are unable to fulfill your request ...
E Altoro's user avatar
0 votes
1 answer
42 views

Link a Case to a Contribution?

Is there a way or does anyone have a current extension that allows us to link a specific Contribution to a specific Case? We'd like to be able to report on the contribution amounts we have received ...
Paul B's user avatar
  • 827
1 vote
1 answer
15 views

Help excluding and including contacts in contribution reports

I'd be grateful for any guidance anyone can offer. The answer may be right in front of me, I realize. What I'm trying to do: I want to generate a list of contacts for a physical, paper mailing to ...
Josh Slocum's user avatar
1 vote
0 answers
26 views

Database error when attempting to add a contribution to a constituent's record

I'm getting an error screen when I try to add a donation to a constituent's record. I've pasted the error below. I think it comes down to Field 'amount_level' doesn't have a default value for the ...
Richard Ellwood's user avatar
0 votes
2 answers
38 views

How to create Event Invoice with zero amount owing

Our event uses webform for registrations. Some delegates receive 100% discounts that reduces the cost to zero. In these cases CiviCRM does not create or send an invoice - is this standard, and is ...
Davy Ivins's user avatar
  • 1,114
2 votes
1 answer
31 views

Soft credit amount token

I'd like to send thankyou letters to soft credit contributors, but I don't find a token for soft credit amount. Not even in CiviToken extension. Is it possible?
masetto's user avatar
  • 183
1 vote
1 answer
17 views

How to charge a credit card that was already used on file via iATS

A donor requested I charge their card for a donation with their card that is already on file. It's not a recurring contribution. I tried to view their card number from their previous donations, but it ...
Michelle Moraitis's user avatar
0 votes
1 answer
28 views

Why do donors' names appear twice on the emailed acknoweldgement of their contribution?

From a previous question/answer (Why is the billing name missing from the contributions email receipt?) I gather that our duplicated Billing Name might be due to a mistake in the System Work Flow ...
ArloGueswith's user avatar
1 vote
1 answer
25 views

Need Membership Chair to access CiviCRM Memberships, Treasurer to access Contributions. On Drupal

In Drupal we have various roles set up for the Membership Chairperson, the Treasurer, and other committees. We are trying to give access to these same functions through CiviCRM, not Drupal. Our Drupal ...
AstraGeekette's user avatar
0 votes
1 answer
28 views

PHP Fatal Error trying to create contribution with duplicate Transaction ID causes script to crash (using api4 on WordPress)

If I use the API Explorer V4, and I try to create a new contribution with a Transaction ID that already exists, then the response I get back is as follows: status: 500, statusText: Internal Server ...
jsherk's user avatar
  • 583
1 vote
1 answer
367 views

Why are all my live Stripe payment attempts failing?

CiviCRM 5.49.1 with Drupal 7. I have three contribution pages (a donation, a membership and an event registration). All three use the Stripe payment processor (latest version = 6.7.3), and have been ...
Graham's user avatar
  • 4,055
0 votes
1 answer
29 views

Contribution Test Pages work only for Amount = $1.00

I hesitated to raise this issue because I've probably made a real rookie mistake somewhere. My Contribution Pages work fine in production mode but the transactions are not recorded in CiviCRM when I ...
ArloGueswith's user avatar
2 votes
1 answer
73 views

How can I stop blank invoices being sent out with confirmation emails for non-paid events?

Currently running Civi 5.49.1 but I've been seeing this behaviour for a little while now. I've got Civi set up to apply VAT (sales tax) and issue invoices, which go out with event registration ...
Graham's user avatar
  • 4,055
1 vote
1 answer
55 views

How to get the Financial Type name/label in Smarty template?

I am using Thank You letter template to generate donation receipt. After using Find Contributions, I then choose All Records and from Actions I choose Thank You Letters. I can then add smarty logic ...
jsherk's user avatar
  • 583
0 votes
1 answer
155 views

What are all the reasons a CiviCRM URL would return a 404?

So, I already solved this before (RESOLVED: "Review your contribution" returns a 404 after it worked before on CiviContribute Member Contribution page), but it seems to have come back with a ...
Michael Matthews's user avatar
1 vote
1 answer
39 views

Notification for future-dated contribution

We often have new donors that will sign up for a recurring contribution but mark it to start on a future date. With our current setup, they don't receive any sort of confirmation when they set up the ...
zach's user avatar
  • 315
1 vote
1 answer
311 views

API4 PHP Fatal error Uncaught API_Exception Authorization failed

So I was happily programming and testing away, and everything was working and then suddenly I started getting this error: PHP Fatal error: Uncaught API_Exception: [0]: Authorization failed thrown ...
jsherk's user avatar
  • 583
0 votes
1 answer
76 views

Contribution Pages are not working in Test-Drive Mode

I revisited some Contribution Pages which are working fine in "live" mode. (The credit card transactions are processed and CiviCRM records are updated.) I just discovered that those pages ...
ArloGueswith's user avatar
1 vote
2 answers
93 views

Access Civi functions from outside wordpress plugin

I am able to access WordPress functions from outside of a wordpress plugin by doing a require wp-load.php and then I can access (for example) the db functions directly by setting global $wpdb: ...
jsherk's user avatar
  • 583
0 votes
2 answers
39 views

Display thank you page for Pay Later (ed: was offline) contributions (civicontribute)

How do you enable a thank you page for any Pay Later membership? We'd like to redirect them to a page that tells them how to get us their contribution. Are thank you pages only displayed when using a ...
Rachelle Niemela's user avatar
1 vote
1 answer
17 views

How can we offer (and track) multiple premiums for a single contribution?

We are a small museum that is converting an existing membership program to CiviCRM. Our current membership program offers, say, 10 free admissions/year with the purchase of a Gold Membership and 5 ...
ArloGueswith's user avatar
1 vote
3 answers
52 views

How can I include two types of contribution in a single report

I have Contacts with 2 types of Contributions. A) Contribution with CONTRIBUTION SOURCE = keyword B) Contribution with CONTRIBUTION NOTE = keyword How can I include both types of CONTRIBUTIONS in a ...
Aivars's user avatar
  • 1,034
0 votes
1 answer
49 views

RESOLVED: "Review your contribution" returns a 404 after it worked before on CiviContribute Member Contribution page

This was the base page setting that got corrupted or confused somehow. Making a new one and setting that as the base page in the CRM Settings page resolved my issues. I'm setting up a new site (https:/...
Michael Matthews's user avatar
0 votes
1 answer
70 views

when trying to save a new contribution the civi logo just spins and spins

this is the error TypeError: Return value of CRM_Financial_BAO_Order::getDefaultPriceFieldID() must be of the type int, null returned in CRM_Financial_BAO_Order->getDefaultPriceFieldID() (line 671 ...
Yos's user avatar
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