Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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2
votes
1answer
31 views

CiviCRM selectively generating receipts/invoices for contribution pages

This could be an email deliverability issue - but I thought I would check to see if there is more I can do to troubleshoot. Many people are saying they are not receiving receipts and invoices when ...
3
votes
1answer
65 views

Update Donation Amounts for Monthly Recurring option

We are in the process of building out a contribution form (not webform) with the One-Time and Monthly option buttons at the top of the donation form. We are trying to figure out the best option to ...
0
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0answers
22 views

First steps for membership software

My european organization (~ 500 members) wants to buy a membership software. So far we have used a german site, but due to their advertisements within e-mails sent by us, we are not satisfied. In ...
2
votes
1answer
21 views

Email is not CC'd when a membership on behalf of organisation contribution is made

When an individual joins on behalf of an organisation, the receipt/invoice is not CC'd to the individual. It goes to the organisation email. On the email, it says it is CC'd to the individual but it ...
1
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0answers
27 views

How do I pass the method of payment from CF CiviCRM to CiviCRM?

I'm building a contribution form in Caldera and using the CF CiviCRM contribution processor. I can't figure out how to enable options for both the online payment gateway and the "pay later" for users ...
0
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0answers
23 views

Membership on behalf of multiple organizations error

Our client is an association of Pension Funds. Several fund administrators manage multiple funds. The managers need to renew the memberships of each fund under their control. The funds are the members,...
2
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2answers
49 views

How do I make “on behalf of” user proof?

There is no nicer way to say this. My client's end users couldn't follow instructions if they were tattooed on their hands. It's time to renew memberships. All members are organizations, so all ...
0
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0answers
24 views

Contributions page - Endless Loop and Doubling Content - JS problem?

we have trouble with our civicrm contribution page since we updated to 5.16.3 (running in wordpress 5.2.4): the contributions page was running fine with paypal standard and a pay later option in the ...
1
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0answers
41 views

Can webform manage two types of financing and correctly calculate the Tax-Deductible in the contribution?

I created two line items with different "Tax-Deductible" option in financial type (one type with yes other with no) but its not calculated correct in contribution Non-deductible Amount field. Can ...
5
votes
1answer
42 views

Scheduled Reminder Ignoring the Year of Membership End Dates

Our site is configured to send a scheduled reminder 1 day after the membership expiration date. Memberships are renewed through a contribution page. The reminder is only sent to non-auto renew members....
1
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1answer
16 views

How do I simplify multiple contributions?

Our client is association which only has organizational members. There are no individual memberships. However, member organizations have related contacts who require annual recertification. I want a ...
1
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1answer
28 views

Where do I change the wording “membership fee total?”

I'm already in the automated workflow templates, but I don't know which variable I need to tinker about with so that I change the wording. I have a recurring recertification, that I'm processing as a ...
1
vote
1answer
24 views

Organization Membership Payment page not recording memberships

As background information, all of our client's members are organizations. I see that if I select "on behalf of organization" and "membership section enabled" I get two copies of the profile on my page....
2
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1answer
55 views

A contribution batch containing transactions of more than one currencies causes fatal error

My setup: CiviCRM 5.18.3 on Drupal 7. I created a Contribution batch. At transactions I chose two transactions of difference currencies e.g. HKD and USD and Assign them to a batch. Then I no longer ...
2
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0answers
33 views

CiviCRM Report only showing 50 records

Do anyone else have Donation Reports that only show 50 records on the webpage but when you export it shows all of them? There is no pagination and looking at the demos, it looks like there should be. ...
1
vote
1answer
70 views

Guidance Needed on using CiviCRM API + PayPal to Complete Membership Contribution Payment

I'm at a total loss on how to make this work. I am using the CiviCRM API to create a contact, create a membership for that contact, and even create a contribution if that person selects check, ...
1
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2answers
24 views

CiviContribute Disappeared

We were on version 5.12 of Civi with WP 5.1.2 when I noticed our Donate page didn't work. After digging I noticed the CiviContribute was missing from the Components page. We upgraded to civi 5.18 ...
1
vote
1answer
26 views

Import Contribution failing, how to fix?

Receiving following error in drupal when importing contribution from a csv. Is there a quick fix for this? Error: Class name must be a valid object or a string in CRM_Import_Parser->...
0
votes
2answers
30 views

Sometimes can't save content

There have been multiple instances of this situation in multiple installations of CiviCRM. Details for the incident that has prompted this post: CiviCRM 5.16.2 on Wordpress 5.2.3 Using Firefox 69 and ...
2
votes
2answers
121 views

CiviCRM 5.17.5 and WordPress 5.2.3 just won't work

We have been stuck at CiviCRM 5.12.4 for months now. I have had issues with my Contribution page (details not needed here) as I tried to upgrade through Civi 5.14.2. So, I held off until today to try ...
2
votes
2answers
112 views

Adding Field to Advanced Search CIviCRM Contribution

I'm trying to add Notes field to the advanced Contribution search so that I can do wildcard search on the basis of notes but the DAO throwing error: "unknown column", as it's not able to locate ...
1
vote
1answer
32 views

Check numbers in reports

My client took great pains to record check numbers and payment amounts and wants to produce an event payment report which includes the check numbers associated with each registration. I can get ...
4
votes
0answers
37 views

Price-set deletion question Civicrm 5.*

Platform: WP 5.2, Civi 5.7 - UI seems not to allow deletion of price-sets - same behaviour in sandbox- create a price-set, add to an event; de-activate event, then try to delete price-set. No doubt ...
1
vote
1answer
25 views

How to show paidby and check_number on Contribution - Receipt (on-line)

CiviCRM 5.16.3 on Drupal 7. I would like to show payment menthods of contribution in template Contribution - Receipt (on-line). I tried to insert $formValues.paidby or $paidby but they show nothing. (...
2
votes
2answers
44 views

Can all related contacts be notified about upcoming membership renewals?

We have an uncommon relationship between association managers and my client's member organizations. Since there may be multiple contacts in an association management firm and there may be significant ...
3
votes
1answer
43 views

What data fields are available to me at receipt template

My CiviCRM 5.16. When I try to add fields to receipt template, I discovered that I could add {$line.contribution_id} which shows the record ID of the contribution. But adding {$line.creditnote_id} (...
1
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2answers
30 views

Event Contribution page missing trxn_id in template Contribution.tpl

Not sure when this started-the Cancellation or Refund Information block is supposed to contain cancel/refund date, a note and transaction id: the Smarty template has the code: {$form....
3
votes
1answer
47 views

Is there a way to allow one user to register many participants for an event and to send separate invoices to each participant?

All of our client's members are either other associations or business "associate members." Many of the associations are managed by association management firms. The association managers need to track ...
1
vote
1answer
1k views

Error: Call to undefined function bccomp() in CRM_Financial_BAO_Payment::isPaymentCompletesContribution()

CiviCRM 5.16.3 Event uses price sets Background: We offered a $40.00 price set option for an event that later became free. We created a new price set option for $0.00, disabled the old one, and ...
2
votes
0answers
30 views

Invoice for membership with auto-renewal wrong - VAT added twice

After I configured a membership with the option of auto-renewal (recurring contribution) the generated invoices seem to be wrong. The amount for the membership payment line item is not stated as net, ...
0
votes
1answer
23 views

Civicrm5.4-add a cash donation fails after update

Running on Linx hosted system with latest WP. I just updated from Civi 4.7 to 5.4, now when i try to record a cash donation ('New Contribution') I get a message that the 'site is experiencing ...
3
votes
1answer
54 views

Can civi pre-authorise funds for events and is only charged the amount if the registered participant is a no-show?

We have a client who wants to take a deposit fee for events and have it only processed if the participant is a no show. Is there a way to achieve this with Civi? Should we be talking to the payment ...
5
votes
1answer
36 views

How do I delete registrations and automatically recalculate the invoice total?

An end user registered too many people for an event. The client removed participants but the invoice total is not automatically recalculated to reflect fewer participants. Is there a proper way to do ...
1
vote
1answer
36 views

Where do I change the due date for event invoices and can I set a fixed date instead of a variable date?

In our case, the invoices are being sent with each "pay later" event registration. The default appears to be 10 days. The client wants to change the date to September 3 of this year. Do I need a new ...
1
vote
1answer
40 views

Ways for an extension to determine how (by which form/screen/API) a Contribution was created?

I'm creating an extension. It should: intervene when a Contribution is created, and make some changes to the data only intervene if the Contribution was created via a public-facing Contribution Page, ...
1
vote
1answer
70 views

Installation problem of civicrm on wordpress

Installation problem of civicrm on wordpress : formulaire d'installation Check the prerequisites and install Civicrm Reverification of the prerequisites. Is auto_increment_increment set to 1 Unable ...
5
votes
2answers
49 views

Struggling: Search report for donations by creation date not receive date

I want to send thank you letters and gift aid forms to everyone who 'created' a contribution donation (not membership contribution) within a period of a few months, a one off or recurring donation ...
0
votes
1answer
14 views

CiviCRM edit history for different users

Is there a way to find out when an account signs into the CiviCRM admin panel and edits something. Specifically I am looking for the person who changed a price field. We're using Joomla with Civi. ...
2
votes
0answers
19 views

Importing Cancelled Transactions?

We use several different payment processors, and I'd like to try to import into Civi not only the completed transactions but also the failed transactions, along with the failure reason. This will help ...
2
votes
0answers
27 views

Multilingual contribution and registration pages in Wordpress

I have a couple of forms on my multilingual website (French and Dutch, Wordpress + WPML plugin). I translated signup profiles and contribution pages in both languages. I can succesfully call the ...
1
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0answers
13 views

How do you grant access to Manage Contribution Pages without Administering CiviCRM?

As the title says. Want to allow managing contribution pages - just like you can allow managing campaigns, without giving full admin access.
1
vote
1answer
25 views

Edit HTML pages

I've got a little problem on CiviCrm. Do you know where can I find and edit the html file. I know for the CSS but not for Html. thank you for you help! Ilena
3
votes
0answers
24 views

Membership payment without logging in

I have CiviCRM running on wordpress with about 800 members. The members are mostly not computer savvy so giving them each a login is not an option. I would like to create a form which we can direct ...
2
votes
0answers
82 views

CiviContribute Session timeout

We are using tablets to sign up new members on the street, but are getting the following error: Your browser session has expired and we are unable to complete your form submission. We have ...
1
vote
1answer
81 views

Using CiviRules to send email when setting up a Direct Debit

We noticed there was a delay of about 6 days when a new member signs up using GoCardless before their membership is current and they receive the usual 'Thank you' email so we've only set up a Rule to ...
1
vote
1answer
29 views

width of email field on contribution form

Using a WordPress installation. Initially the contribution form shows an amount field and an email field. Is there a way to make the email field wider. Currently both are the same width. Inspecting ...
2
votes
0answers
12 views

Contribution checkbox declining premium not enabled

It seems that the checkbox to decline a premium (after donating a fixed amount that qualifies for a premium) isn't enabled, after the user chooses to donate the required amount, or if that is the ...
0
votes
1answer
43 views

API Contributions and Payments

I'm using the API to create Contacts start Memberships through a signup form. We are offering 1-year memberships at various price points, and I have those set up in CiviMember. My code successfully ...
2
votes
2answers
64 views

PayPal recurring payments are in pending state

How do I get PayPal Express recurring payments to be recorded correctly? They are in pending mode. No error in ConfigAndLog that corresponds to the processing time. It uses PayPal Express, there is no ...
0
votes
0answers
32 views

Contribution Page Error: price_field_id should possibly be marked as mandatory

I'm seeing this error when saving changes to a contribution page in 5.14.0, Drupal 7: "DB Constraint Violation - price_field_id should possibly be marked as mandatory for PriceFieldValue,get API. If ...

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