Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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1answer
26 views

Why am I receiving an ' Unable to retrieve card details from iATS. Error: Invalid Username or Password' Error?

I'm using the following steps to produce this error: Under the 'Contributions' tab of a contact on CiviCRM, click 'Recurring Contributions' Click 'View' under the individual's recurring contribution ...
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1answer
35 views

Where is 'Payment Method' stored in the database for a Contribution “Payment Details”?

Simple question! What table is this in, where do I find it? Latest Civi/Drupal This is on a contribution detail page. I updated the payment_instrument_id in civicrm_contribute but it does not change ...
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1answer
38 views

Delay automated email like receipts

Is there a way I can delay when a automated E-Mail is sent. For Example - I would like the receipt email when one submits a contribution to be delayed by a few hours. Thank you
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1answer
24 views

Edit Line Item error: Tax for amounts above 999.00 = NaN.N

I'm using the Edit Line Item Extension ver2.1 (biz.jmaconsulting.lineitemedit) on Civi 5.13.4 and the latest Drupal 7. I have a paid event where bookings are made via webform-civicrm. If I edit a ...
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1answer
11 views

Is there a way to open the honoree section by default?

I would like to have the honoree section on a civicontribute page default to being open, instead of having the user find and click on the honoree title in order to see the fields. They could still ...
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0answers
16 views

Donor's name is overwritten with name on Paypal account

I have set up a contribution page using Paypal Express (the one in core). I have added a profile which includes the first and last names of the contact. But when the contact is created, these names ...
2
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1answer
73 views

Can donors store their card details on dashboard?

I would like to give access to our donors to the contact dashboard and also let them donate from that page to different campaign or events signup, so they would not have to enter their details over ...
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1answer
41 views

Webform contribution page not loading

I set up a webform with a contribution page. The contribution page has a title, currency, payment processor, contribution amount (£100) and tests fine. On the webform, it shows as 0.00 and is not ...
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0answers
41 views

Partial refund headaches

We are receiving and processing event registrations with multiple price set options. A few users have requested partial refunds and they have been recorded. However, the invoice total now shows that ...
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0answers
25 views

Contribution Completed but not received

My client's site recorded this item as complete with the recorded credit card. However, Authorize.net claims to have no record of this transaction and the event registree says that she has no record ...
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3answers
68 views

New member gets user account

I would like to have a similar situation to the following. When a new member registers herself. She will automatically create a new User account for Wordpress. If the user changes the information of ...
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1answer
38 views

Mandatory payments for new members

I am looking for an elegant solution for the following. It shouldn't be very difficult but I am new to CiviCRM and I want to make the right decisions. We only have one membership option. Members pay ...
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1answer
9 views

Where do I create an issue on lab.civicrm?

I found a small bug in this file: /sites/all/modules/civicrm/templates/CRM/Contribute/Form/Contribution/Confirm.tpl Where do I submit an issue on lab?
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29 views

Who gets the bill?

I apologize if I missed some basic Civi concept, but who gets the invoice when a 3rd party registers users with online registration? Most of our client's contacts are 3rd party association managers, ...
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1answer
88 views

CVV is being required in backoffice, even when it shouldn't be

Using CiviCRM 5.7.6 w/ Drupal, I'm getting an issue with my backoffice contribution forms. Specifically, even though the configuration says not to require CVV, and the form itself does not have a (*) ...
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1answer
94 views

No Active Recurring Contributions on civi record but stripe has the data. Is there a way to resend IPN?

Due to a webhook problem, we have a few recurring donations that are now being processed by Stripe, but are not being recorded in our CiviCRM contribution table. Is there a way to resend an IPN, or ...
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0answers
49 views

Contribution shortcode is visible to logged in users

When I look at a Wordpress page with a CiviCRM contribution (inserted via [civicrm component="contribution" id="6" mode="live" hijack="0"] shortcode) as a logged in user I can see part of the ...
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0answers
25 views

Thank you letter export to Word - maintaining fonts

CiviCRM 5.7.6, WordPress 5 My client has a message template for thank-you letters (contribution) that utilizes Google Fonts. The fonts export and render perfectly in PDF, but do not work in the Word ...
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0answers
23 views

Is there integration for CiviContribute Partial Payments

I like using pending transactions and then recording partial payments under the contribution instead of using pledges and payments the reasons are as follows: 1. civi contribute is much more used and ...
3
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1answer
89 views

Bug in settings for CiviContribute Component?

I have been wondering for a while, why two settings for CiviContribute did never have any effect on the created financial transactions: Always post to Accounts Receivable? Enable Deferred Revenue? ...
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1answer
47 views

Use - Create Mode - URL error message

I am currently trying to setup an online membership signup form for our organisation. I am in the early stages at the moment but so far I have created the bare bones of the form by creating a profile ...
3
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1answer
30 views

Import Contribution Fails - Financial Type

Trying to import contributions. The data file has integer for Financial Type. Import fails Error File says: "Financial Type is not valid: 1" Everything I have read said to enter the Financial Type Id....
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0answers
238 views

Transaction integrity error: Expected to find active frame thrown in Manager.php

After upgrading CiviCRM on Drupal 7.65 from 5.11.0 to 5.13.1, and then testing a CiviContribution form with a discount code (test code for a 100% deduction) from CiviDiscount 3.7, I am getting the ...
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0answers
30 views

Using “Premium (Thank-you gifts)” to enroll in membership

Is it possible to set up a "Premium (Thank-you gift)" option to sign a donor up for a specific membership level? I can build a membership sign-up page, and I can put "premiums" on it. The ...
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2answers
118 views

Importing Event Participants with Contribution/ Payment

I am relatively new at civicrm and I have a question about Event imports. I've been reading the documentation here: https://docs.civicrm.org/user/en/latest/common-workflows/importing-data-into-civicrm/...
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1answer
40 views

Update particular contribute based on contribute id with civicrm_api3

I am working with civi 5.10. How can i update the conribution table row based on contribute id . I want replace that below code with civicrm_api3(). db_update('civicrm_contribution') // ...
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1answer
37 views

PCP is still active after contribution page is disabled

The current behavior of civicrm keeps the PCP as active even if the contribution page related to it is disabled. A real problem with this is you have someone who has made a P2P contribution page who ...
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1answer
32 views

Error viewing/editing/deleting contributions, error log included

Recently did an upgrade to all parts of our Civi install. Our build is run fully on a local machine (localhost) on an XAMPP stack, now updated to drupal 7 and latest production CivCRM version. I'm ...
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0answers
14 views

Missing CiviContribute voice in “Used for” Profile section

I installed civicontribute and civimembership on my system. I have a pre-existing CIVICRM installation (ver. 5.12.1) on Joomla (3.9.5). My problem is that I can't associate the Profiles with the ...
2
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1answer
21 views

ContributionDashboard correct amount not equal CiviReport

Stripe.com shows we received a donation of $15. It correctly shows on the Civi Contribution Dashboard. When we run Civi Report, the amount shows up as $30. We have many cases when the report and the ...
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0answers
24 views

Configuring CardPointe Gateway

I've never had to connect to CardPointe before. I'm told it's the new FirstData system but the information I received doesn't look anything at all like the FirstData inputs in Civi. Am I missing the ...
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0answers
42 views

Updating Contribution payment instrument based on Financial Trxn payment instrument when there are multiple transactions

I have a task where I need to clean up payment instrument data. The basic problem was caused by a custom payment instrument of TBD, which is somehow preventing contributions from updating correctly, ...
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1answer
24 views

Is there an update to AuthorizeNet.php with SHA-512 to replace MD5 check?

Is there an SHA-512 replacement for the AuthorizeNet.php module yet? If not I can work on it
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0answers
11 views

Authorize, let's encrypt issue?

Recently found particpant 'contributions' using online CC payments were missing trxn_id during a several hour period (Jan 31, 2019) - the civicrm_contribution and civicrm_financial_trxn rows were ...
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1answer
38 views

PayPal Multiple IPN Setup in Civicrm

A nonprofit entity introduces other nonprofits for social awareness. Nonprofit entity is willing to use Civicrm in a way that their member Nonprofits can setup their donation pages with their own ...
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1answer
42 views

(SOLVED) String impossible to translate Civicontribute

It seems that i can't translate, even within word replacement, the 'Credit Card Information' string. I am using Stripe as payment processor. Would this be related to them and not CiviCRM? Has anybody ...
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0answers
15 views

Billing address in CiviContribution Page

How can I hide the billing address in the form if the box "same billing address" is checked. This should only appear when it's unchecked? If it's the same then it's useless to show it again, ...
3
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2answers
71 views

Why is the billing name missing from the contributions email receipt?

Emails being generated from new members are now missing 'billingName'. I'm not sure when this happened, we are on 5.11. The presentation of the output is Billing Name and Address <blank> <...
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1answer
33 views

Where does “Added By” value come from?

I logged into the back end as "Joomla Administrator". I manually processed a new membership for user "Sheridan Test14". The renewal correctly shows in the membership, contribution, and activity for ...
2
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1answer
96 views

how can I embed a civicontribute page in wordpress with gutenberg?

I cant see how to embedd a civicontribute page using gutenberg, any thoughts?
4
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1answer
47 views

What might cause contribution amounts to multiply by 100 instead of recording values with a decimal place

I'm working on a site where whenever a contribution is entered into civi with a decimal, it's multipled by 100. It's a lot like this old issue, except the site has not to my knowledge ever been ...
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0answers
19 views

Issue updating multiple contributions

The date field seems to break when trying to update multiple contribution dates. Drupal 7, Civi 5.10.4 and 5.11, Shoreditch enabled or disabled. Also happens to break the Menu, KAM, Shoreditch, or ...
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1answer
81 views

how do I make a contribution Anonymous

I have a contribution page set up for a flood recovery fund and some people want to give but not be recognized for their gift.
2
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1answer
77 views

How to set up Accruals Accounting/Deferred Revenue?

In a video from 2017, CiviAccounts and the accruals accounting feature/deferred revenue are explained quite well: https://www.youtube.com/watch?v=bNIHXBA6EEg (starting from minute 39). According to ...
2
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1answer
59 views

Stripe and Webform?

CiviCRM 5.7.5, Drupal 7.63, Webform Civi integration 7.x-4.18 I've been trying to get Stripe to play nicely with Civi Webform but thus far I've not had any luck... what appears to me to happen is ...
2
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1answer
46 views

What does the option “Always post to Accounts Receivable” in CiviContribute do?

In the settings page of the CiviContribute module, there is the option "Always post to Accounts Receivable?" which can be activated or de-activated. I have searched through the documentation and ...
1
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1answer
41 views

Profile error on existing Contribution Page

We have an existing contribution page that had two profiles included (one for top of page, one for bottom). I'm not sure when this broke, but currently (v 5.10.3), the bottom profile now appears to ...
2
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2answers
109 views

Why is my Contribution Detail Report (native CiviCRM Core report) not accurate?

Version: CiviCRM 5.7.4/5 (patched for Contact images) A Donor sent in a chq for $100 - Staff entered originally as a Donation. Then Edited the Contribution to make it a Memoriam Donation. CiviCRM ...
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2answers
66 views

Membership Renewal from CiviCRM user dashboard error

Civi 5.10.4 - Wordpress 5.1 We have set up that when users login, they are automatically forwarded to a wordpress page called User Dashboard - where we embedded a shortcode for their CiviCRM ...
2
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2answers
44 views

Credit Card Icons Missing after Upgrade

I upgraded CiviCRM from 5.6.1 to 5.9.0 and later tried 5.10.4. Both time the credit card icons on our contribution and registration pages were missing after the upgrade (see image). I had to revert ...

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