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Questions tagged [civimail]

Questions specifically about CiviCRM's mass mailings system CiviMail. For question about general mail related issues in CiviCRM use the tag *email*.

1
vote
2answers
96 views

Manually started scheduled email not completing

I started a mailing yesterday using Administer->System Settings->Scheduled Jobs->Send Scheduled Mailings->More->Execute Now. The job started and sent about 5000 of 7000 emails but then seemed to hang....
3
votes
2answers
101 views

Email Redirect to Database setting for civicrm-settings.php?

ola, i just stumbled upon the https://github.com/ixiam/com.ixiam.modules.mailreader extension and would love to use it on our dev/stage environment. It enables a ui to read email that were ...
3
votes
4answers
152 views

Error message in CiviMail: “Mailing has not been saved, Content maybe out of date, please refresh the page and try again”

After upgrading to CiviCRM 4.7.28 in WordPress, when users are trying to draft mailings in CiviMail using a template (which contains unsubscribe/opt out/resubscribe/subscribe tokens, the {domain....
0
votes
2answers
50 views

Installed on Subdomain Civimail is blank

I just installed civi 4.7.27 on Wordpress 4.9.1 into a subdomain example.mysite.com The civimail New Mailing page is blank and the System Status page is blank. Other pages are probably blank too.
1
vote
1answer
43 views

CiviMail report not showing proper data after upgrade

I have recently upgraded CIVICRM to 4.7.27 and my wordpress version is 4.9.1. Before upgrade civimail report was showing proper data for example "Unique Opens", "Total Opens", etc. But now it's ...
3
votes
3answers
70 views

How to restrict access to CiviMail's reports, e.g. click rates

If one sends out a mailing using CiviCRM, one can access an overview of the mailing's result from the mailings menu (see screenshot). From this summary you will also be able to access more detailed ...
2
votes
1answer
36 views

Why am I getting Javascript errors/ unable to save when creating a new mailing?

Trying to figure out why I keep getting javascript errors and not being able to save when trying to create a new civimail mailing on WordPress / CiviCRM 4.7.27. It is a fresh install. Not sure what is ...
0
votes
0answers
27 views

CiviMail broken after upgrade from 4.7.20 to 4.7.27 (Drupal 7.56)

When I click Mailing > New Mailing, I get the following URL : https://mysite.com/civicrm/a/#/mailing/new, (instead of https://mysite.com/civicrm/mailing/new ?) ... and I am driven to a dashboard page ...
3
votes
0answers
45 views

CiviMail recipient listing behavior on Wordpress multisite

I am running CiviCRM 4.7.27 on WP 4.9.1. This is a multisite and I am seeing some odd behavior when composing an email with CiviMail regarding the "Groups" available recipients listing. For non-admin ...
1
vote
1answer
14 views

Mailer Limited to 10 Groups

On a Drupal 7.56 / CiviCRM 4.7.27 site, since the last update, when making a mailer we can only add 10 groups and then it doesn't allow us to add more. Previously it worked for more than 10 groups. ...
3
votes
3answers
33 views

Is it possible to trigger e-mail on specific CiviMember transition?

I'm trying to figure out if it's possible to trigger an e-mail when a membership changes status, for example when going from New -> Current in memberships. Is it possible?
1
vote
1answer
54 views

Check sums clicks - can they be measured

Can I know how many people clicked on their checksum link to a webform? I understand it can't work the same as other links as in a 10000 Strong mailing there would be 10000 links. I'm trying to see ...
0
votes
1answer
18 views

CiviMail not finding Recipients

I am using Civi 4.7.27 on Wordpress 4.9. Today while trying to compose a new civimail message, I noticed that the recipients field is not automatically finding recipients like it used to. We ...
1
vote
1answer
27 views

Public listing of newsletters in Joomla?

On a Joomla site we would like to allow the public to see a list of newsletters sent through CiviMail. Subject of email would be the link text, body of newsletter including images would be displayed ...
0
votes
0answers
14 views

Scheduled mail job for a report is empty when it shouldn't be

if I create a scheduled job that sends a report and emails recipients weekly that report - the CSV file includes the column titles but no data. I run the report manually and I see results, so the ...
3
votes
3answers
65 views

Is it possible to automatically email individuals once I manually add them to a group?

I'm with a small non-profit, and we'd like new additions to our general mailing list to automatically receive a "welcome" email when we manually add them to the list (a group in Civi). Is this ...
1
vote
1answer
41 views

How to create a mailing based on a template with API

I'm trying to create a mailing based on a template through the CiviCRM API. Here's my code: $params = array( 'name' => $subject, 'msg_template_id'=> 87, 'created_id' => 1, '...
1
vote
2answers
79 views

CiviMail Mailing List opt-in checkboxes?

We're a political organisation running CiviCRM 4.6 looking to make public campaign pages about local issues. On these pages a site visitor should be able to: - Enter their name, postcode, email ...
1
vote
1answer
26 views

Bulk move contacts to new group after message sent

I would like to set up a workflow that will automatically bulk move contacts out of Group A and into Group B after an email is sent to Group A. Is this possible?
1
vote
3answers
60 views

Getting into the inbox with Sparkpost

During testing of sparkpost we are getting into the inbox with gmail, yahoo and aol, but not with microsoft. We are getting an 8 on microsoft's bulk complaint level which AFAIK is associated with the ...
1
vote
0answers
35 views

Duplicate emails option not working

We have a lot of contacts in our system that share the same email address. In one instance, there are 37 contacts with the same email address. For mass mailings (via CiviMail), we have turned on ...
0
votes
1answer
23 views

CiviMail: How can I retarget the non-opens and/or non-clicks in CiviCRM?

Right now I am exploring CiviCRM as a new CRM for my non profit organization. We have a whole wish list, and one crucial wish is to be able to send new emails to a non-opens and/or non-clicks group. ...
0
votes
0answers
68 views

CiviMail-New Mailing page not working

I'm having the same issue as this post but I'm running D7, civi 4.7.24 Civimail Not working after upgrade to 4.7.21 with Joomla 3.7.3 unless I turn on debugging I disabled the Asset caching as ...
0
votes
1answer
37 views

CiviMail won't send mailings; start/completed date is “0th, 0 12:00 AM”

CiviMail is no longer sending out mailings after a recent upgrade. The start and completed dates, instead of being blank, are "0th, 0 12:00 AM". How do I fix this?
2
votes
2answers
61 views

Does CivicCRM let you manage members as companies rather than individuals?

I run a Brewers Guild and the companies are the members, not the employees. I need to have the Brewery as the member and then have different employees listed as different positions (marketing, primary,...
0
votes
1answer
61 views

membership tokens not showing for mail in CiviMail

Using CiviCRM 4.7.24 and WordPress 4.8.2. I'm trying to send an email with membership information in it. It works fine with a Print to PDF, but not with an email. I am using Find Membership to get ...
2
votes
1answer
88 views

CiviCRM Mailings external links forbidden

Some people who received our big mailing get a forbidden message when they click on a link that goes to an external site. Most people are not getting the error. Forbidden You don't have permission ...
0
votes
4answers
101 views

Syntax error from CiviMail

I have set up outbound mail and individual mails go fine. But I can't get the CiviMail working to a group. All the members bounce with a Syntax error. I am running CiviCRM 4.7.22 on WordPress 4.8.2. I'...
0
votes
1answer
41 views

CiviMail shows empty recipient list

CiviCRM 4.7.24 on Drupal Since updating to 4.7.24, no groups appear in the recipient list
2
votes
1answer
40 views

Add Custom CSS to Civi Email

How can i add some custom css to a message template? I want to add it to the header. Is there a file I can edit?
0
votes
1answer
83 views

Migrating CiviCrm to WordPress CMS from Drupal

The wiki guide doesn't work. I ran into issues concerning moving the civi contacts...ie Drupal users. This is obviously very very crucially needed. I have over 5000 thus I cannot move forward. I was ...
0
votes
1answer
49 views

Error sending mail with Civimail

I've switched hosts and the new host's smtp server seems to be rejecting the email I'm trying to send to a group. It can me 2 or 2000 people with the same response. Apparently it does not like the ...
1
vote
1answer
39 views

Email sent via CiviRules removes unsubscribe token from email template

I tested an email template via CiviMail and the unsubscribe link works and the HTML shows it. In the source it comes up as <a href="{action.optOutUrl}" style="text-decoration: none; color: #...
2
votes
1answer
80 views

help on wordpress for send mailling

I want to send mailling with civcrm and it doesn t work i resume : i install wordpress, i install civcrm for wordpress extension and i install mosaico extension too ok no problem in wordpress -> i ...
0
votes
1answer
29 views

CiviMail click through links and Browse Site button not working.

We are running Civi 4.7.22 on WordPress 4.8.1. We are having a problem with CiviMail. I have included a link to a MP4 demo video to highlight what is happening. Please watch for what happens when I ...
3
votes
1answer
109 views

Email Link Tracking not working.

I am using Civi 4.7.22 on Wordpress 4.8.1 I am having problems with the link tracking. In both the email template preview and the actual sent email, links are going to a 404 Error page when tracking ...
1
vote
1answer
31 views

Event Participant invitation

We have created an event with on-line registration. How do we send the 'event' to contacts within a group in CiviCRM?
0
votes
0answers
43 views

CiviMail Template links are not working

I am using CiviCRM on wordpress 4.8.1 I am trying to set up our email templates. When I link to something the html is correct and links to the correct page, but when I send the email the links become ...
1
vote
1answer
60 views

Use Email Templates instead of Automated Messages

Need your help...I'm trying to send a custom email automatically when a contact is created via the 'Sign Up' page...I'm using a profile in the page with 'Add To Email Group' enabled and I've also ...
0
votes
2answers
78 views

CiviMail - Unable to select group, getting error of No recipients

After update from 4.7.23 to 4.7.24 Unable to select group, getting an error of No recipients, under Wordpress 4.8.1. My steps: Create new mailing Mailings>New Mailing The new mail opens. Click on ...
2
votes
2answers
72 views

CiviMail: Can only write new mailing in debug mode (SOLVED)

I've got the problem, that after an upgrade to the newest CiviCRM version (4.7.23) on WordPress, I can only create a new mass mailing when debug mode is enabled. When it is disabled, CiviCRM gives me ...
2
votes
1answer
39 views

Insert tokens for related contacts in CiviMail

Is it possible to insert tokens for related contacts into a CiviMail message? For example the mailing is going to John Smith but we would like to include his spouses name and address? Spouse is the ...
3
votes
1answer
40 views

Is there a token for the email used in a CiviMail mailing?

I'd like to include text in my mailings like: This email was sent to [contact.the_email_used_by_mailing] ... I am aware that I can use [contact.email] to bring in the primary email, but what if ...
3
votes
1answer
61 views

How to exclude contacts who already received a mailing?

As part of my online events, all participants should receive various mailings throughout the event. The problem is that I have people who keep registering to the event, and then they should receive ...
1
vote
1answer
45 views

Event confirmation e-mail is showing empty values for the mandatory profile fields

I'm using the Events - Registration Confirmation and Receipt (on-line) under the workflow messages in the e-mail templates. My event is using a custom Profile for the form fields. The confirmation ...
1
vote
2answers
67 views

Email Group Only Pulls subset of total emails

Having an interesting issue here whereby if I create a group in Civi to email, the actual recipient list is much smaller than the total number of contacts with an email in that group. For a recent ...
1
vote
1answer
62 views

CiviMail and Sparkpost Bounces Not Updating email address “On Hold”

We have been using the SparkPost extension (civi desk) about a month and it is sending emails fine. However, it may not be processing bounces completely and/or I do not understand how it works. If ...
1
vote
1answer
18 views

How to embed a Soundcloud player into CiviCRM mailings

I am trying to embed a Soundcloud player into a mailing. It all seems to work fine in the composition window but then the player doesn't appear in the draft mail when I send it to myself (I tried ...
1
vote
1answer
19 views

Mailing behavioural data throgh API

How do I get mailing behavioural data through the CiviCRM data through the API? Like number of bounce per mailing job or number of opens.
0
votes
1answer
50 views

using MailChimp on LAN CiviCRM

Our institute uses CiviCRM only on our LAN. is it possible to use mailChimp for bulk emailing, CiviMail, in our LAN CiviCRM.? Wordpress, Wamp 3, Windows 7