Questions tagged [civimail]

Questions specifically about CiviCRM's mass mailings system CiviMail. For question about general mail related issues in CiviCRM use the tag *email*.

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4
votes
1answer
111 views

New CiviMail does not use the 'CMS editor' set in 'Display settings'

We recently upgraded to 4.6.2 but CiviMail does not present the Joomla Default WYSIWYG editor like it did in previous versions but only displays the CKEditor. We are using JCE editor and it's ability ...
1
vote
1answer
59 views

CiviMail html format splits images and text

On the preview the email looks as it should, with pictures and formatted text, when i test email all of the pictures will appear above the text completely separated.
1
vote
2answers
115 views

Cannot Select Recipients in CiviMail in 4.6.2

I'm experiencing the same issues as shown in this thread: http://forum.civicrm.org/index.php/topic,36343.0.html Fields appear duplicated, I can't select any recipients, etc. In fact, when I select a ...
1
vote
2answers
106 views

Can I use a CIviCRM Webform URL in place of the required action.unsubscribeUrl?

I created a nice un/subscrube form using the excellent CiviCRM Webform module for Drupal. Now I would like to send mailings with CiviMail and include a link to my webform as the unsubscribe option. ...
4
votes
1answer
175 views

How to force styles in CiviMail templates?

When a basic user uses a template to write an email, is there any way to force the styles in the message? For example, the most common case is when the user creates links in the message body and these ...
0
votes
1answer
43 views

CiviMail adds call to onbeforeunload function then throws “Illegal Characters” error over and over again

I recently upgraded to 4.6.2...All's well until I try to create a new mailing. Every time I start to compose a message from scratch, or use a template a javascript call to the 'onbeforeunload' ...
1
vote
1answer
49 views

Activity iCal : Start time = End time

I work with CiviCRM 4.6 and Drupal 4.7 When I create an activity in CiviCRM, a iCal file is also created and sent. But in this iCal file, Start time = End time. So when I import the file in my ...
0
votes
0answers
28 views

CiviMail Incomplete Load [duplicate]

I'm using Joomla 3.4.1 and CiviCRM 4.6.2. When I click on Mailings > New Mailing, it's as if the component only partially loads. I have a menu bar with Search, Contacts, and Contributions; no other ...
1
vote
1answer
686 views

Creating CiviMail cron job in CPanel

I am on shared linux hosting and using the CPanel cron job setup page. Set to run every 1/2 hour. I just need the command line, and I consulted the books for more info. The command line I came up with ...
2
votes
1answer
47 views

Improve the speed of civimail

I'm trying to be able to send as much emails as possible. Beside doing more stuff in parallel (eg run several cronjobs in parallel on separate batch of contacts), I'm trying to find a way to improve ...
2
votes
1answer
70 views

CiviMail: “DB error” alert pop-up

During creation of a mailing with 10k contacts, frequently, getting black pop-up alerting "DB error" with no other information. Please advise. mysql> SHOW VARIABLES LIKE 'max_connections'; +-----...
3
votes
1answer
87 views

Upgraded to 4.6.2 - 'New Mailing' brings up 'Unknown Extension' error

Just upgraded CiviCRM from 4.5.3 to 4.6.2 on Wordpress. All seems to be working apart from when I select 'New Mailing' option under 'Mailings' - it takes me to a screen showing the message below: *...
2
votes
2answers
259 views

Drupal CiviCRM Rules module: How to use the action “CiviCRM Mailing: Send email”?

I need to schedule CiviMail mailings through Drupal rules. I see that the CiviCRM Rules Integration module has an action labeled "CiviCRM Mailing: Send email" but it's not clear what this action is ...
1
vote
2answers
230 views

CiviCRM 4.5.8 - Bounce Fetcher - Max Line Length Exceeded

I have recently been getting this error message from the bounce fetcher but the error message is not notating which message is the culprit: Parameters parsed (and passed to API method): a:1:{s:7:...
3
votes
3answers
124 views

Can one change the order of Groups shown on a profile?

I would like to change the order of the set of groups that are displayed to a user. In my case, I'm working with Mailing List groups, and all five are set to "Public Pages" visibility. If they are ...
2
votes
1answer
115 views

Can you use CiviMail headers and footers on System Workflow Messages? [duplicate]

CiviMail has an option to insert headers and footers at the top and bottom of a message (Mailings > Headers, Footers and Automated Messages). Is it possible to use these as a default for all "System ...
2
votes
1answer
55 views

How to let CiviCRM not send a confirmation to a new Mailing Group member?

I added Groups to a Profile for a Contribution Page. The public Mailing Group is nicely shown on the Contribution Page. Can I prevent CiviCRM from sending a confirmation email? It's on a Donation ...
2
votes
2answers
93 views

What do I do to fix Civi Bounce Reasons that appear in strange (chinese?) character set?

Here are bounce reasons - any ideas on where these might be coming from? it happens consistently. Contact ID Bounce Reason Bounce Type 21 潙牵洠獥慳敧琠桴⁥潦汬睯湩⁧敲楣楰湥獴挠湡潮⁴敢搠汥癩牥摥਺ †樠桯慮湲汯楤獮慀汯挮浯ਊ敒潭整猠牥敶⁲...
3
votes
2answers
114 views

How to I access the A/B testing features after upgrading to 4.6?

When I upgrade to CiviCRM 4.6, I don't see anything about the A/B testing features within CiviMail. How do I access these features?
7
votes
1answer
203 views

What is the difference between Tracked Opens and Confirmed Opens

Does anyone know why there would be a difference/what the difference is between the "tracked opens" that you see on an individual mailing report and the "confirmed opens" you see when you run a ...
4
votes
1answer
89 views

How do I configure the duration of the checksum links?

Is there a way to configure the duration of the checksum links used when sending a mail - either globally or using a specific parameter in the token ? I can't find any documentation on this but i'm ...
6
votes
2answers
135 views

Can I auto update Civi data w/ data from my listserv?

has anyone integrated an email listserv with CiviCRM? It would be nice to have a Civi group of 'advisors' and also a listserv, and when there are changes to subscriptions on the listserv, it is ...
3
votes
2answers
76 views

Is this scheduled cronjob setup correctly?

I set up this cronjob. Does this cover whatever I set in the GUI Scheduled Jobs? Or, do I need to set up a cronjob for each? If for each, what is the purpose of this GUI? As per Scheduled Jobs: ...
3
votes
1answer
54 views

In CiviMail reports, how do I enable “Add these contacts to Group” for user levels other than Admin?

I want to enable other user levels to be able to add contacts to a Group based on a list of results in a CiviMail Report using 'Add these contacts to Group'. For example, a CiviMail Bounces Report ...
9
votes
5answers
362 views

How should I add sign up forms into 3rd party sites?

Our install is on Joomla, but Civi newsletter signup forms are needed also on other sites. They use everything from manual HTML (etc.) to other CMS platforms. How can I add group sign up forms to them?...
4
votes
3answers
154 views

How do I send mailings to subsets via the API?

This is a big question :-) I'd like to be able to use the API to send mailings to subsets of groups. What is the simplest way to achieve this? Ideally I'd like to be able to define a subgroup using ...
1
vote
1answer
62 views

Can't update domain.address

After upgrading to 4.6.0 I can no longer update the value of the domain.address token. I try to update the address in Administer > Organization Address and Contact, but after saving the new address it ...
1
vote
1answer
89 views

After upgrading to 4.6 CiviMail HTML version is uneditable

I'm doing some testing on 4.6 and after upgrading a site, I don't have the option to click into the HTML section when creating a mailing. The Plain Text section seems fine. I have cleared caches and ...

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