Questions tagged [civimail]

Questions specifically about CiviCRM's mass mailings system CiviMail. For question about general mail related issues in CiviCRM use the tag *email*.

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2
votes
1answer
50 views

How to let CiviCRM not send a confirmation to a new Mailing Group member?

I added Groups to a Profile for a Contribution Page. The public Mailing Group is nicely shown on the Contribution Page. Can I prevent CiviCRM from sending a confirmation email? It's on a Donation ...
6
votes
3answers
486 views

Does CiviMail SMTP work with Amazon AWS SES?

Would like to use AWS SES as the SMTP service for CiviMail. The AWS SMTP is set up and authorized but not working with CiviMail. Has anyone done this successfully? Are there any special ...
7
votes
1answer
188 views

What is the difference between Tracked Opens and Confirmed Opens

Does anyone know why there would be a difference/what the difference is between the "tracked opens" that you see on an individual mailing report and the "confirmed opens" you see when you run a ...
3
votes
2answers
113 views

How to I access the A/B testing features after upgrading to 4.6?

When I upgrade to CiviCRM 4.6, I don't see anything about the A/B testing features within CiviMail. How do I access these features?
7
votes
4answers
179 views

CiviMail and Smart Groups: when does CiviCRM identify the actual list of email recipients?

If I set up a mailing to a smart group, and schedule it to go out one month from today, will CiviMail send to the contacts in the smart group as they are defined at the point when I create the mailing,...
2
votes
2answers
92 views

What do I do to fix Civi Bounce Reasons that appear in strange (chinese?) character set?

Here are bounce reasons - any ideas on where these might be coming from? it happens consistently. Contact ID Bounce Reason Bounce Type 21 潙牵洠獥慳敧琠桴⁥潦汬睯湩⁧敲楣楰湥獴挠湡潮⁴敢搠汥癩牥摥਺ †樠桯慮湲汯楤獮慀汯挮浯ਊ敒潭整猠牥敶⁲...
3
votes
1answer
84 views

How do I configure the duration of the checksum links?

Is there a way to configure the duration of the checksum links used when sending a mail - either globally or using a specific parameter in the token ? I can't find any documentation on this but i'm ...
3
votes
3answers
115 views

Can one change the order of Groups shown on a profile?

I would like to change the order of the set of groups that are displayed to a user. In my case, I'm working with Mailing List groups, and all five are set to "Public Pages" visibility. If they are ...
6
votes
2answers
123 views

Can I auto update Civi data w/ data from my listserv?

has anyone integrated an email listserv with CiviCRM? It would be nice to have a Civi group of 'advisors' and also a listserv, and when there are changes to subscriptions on the listserv, it is ...
3
votes
2answers
72 views

Is this scheduled cronjob setup correctly?

I set up this cronjob. Does this cover whatever I set in the GUI Scheduled Jobs? Or, do I need to set up a cronjob for each? If for each, what is the purpose of this GUI? As per Scheduled Jobs: ...
1
vote
2answers
228 views

CiviCRM 4.5.8 - Bounce Fetcher - Max Line Length Exceeded

I have recently been getting this error message from the bounce fetcher but the error message is not notating which message is the culprit: Parameters parsed (and passed to API method): a:1:{s:7:...
3
votes
1answer
52 views

In CiviMail reports, how do I enable “Add these contacts to Group” for user levels other than Admin?

I want to enable other user levels to be able to add contacts to a Group based on a list of results in a CiviMail Report using 'Add these contacts to Group'. For example, a CiviMail Bounces Report ...
10
votes
3answers
803 views

Why can't I send bulk SMS (even though I can send individually)?

I'm working for Engineers Without Borders Galicia and we are migrating our volunteer managing system to CiviCRM. I'm experiencing something quite like this bug: https://issues.civicrm.org/jira/browse/...
1
vote
1answer
61 views

Can't update domain.address

After upgrading to 4.6.0 I can no longer update the value of the domain.address token. I try to update the address in Administer > Organization Address and Contact, but after saving the new address it ...
11
votes
2answers
437 views

How do contact hashes work, and how do I keep them secure?

Currently we don't use contact hashes but we'd really like to. My understanding is that contact hashes are exposed as a token that can be used in CiviMail where they are appended to links. They're ...
1
vote
1answer
89 views

After upgrading to 4.6 CiviMail HTML version is uneditable

I'm doing some testing on 4.6 and after upgrading a site, I don't have the option to click into the HTML section when creating a mailing. The Plain Text section seems fine. I have cleared caches and ...
3
votes
2answers
263 views

Missing Input Parameters Error

I've been seeing a few strange errors on one of my CiviCRM (4.4.4) site recently. ***ERROR*** Array ( [message] => Missing input parameters [code] => ) ... REQUEST_METHOD: GET ...
7
votes
2answers
406 views

Can CiviMail send multiple mailing jobs concurrently?

The CiviMail documentation and settings pages indicate that it is possible to have multiple mailer delivery jobs executing simultaneously. See Settings - CiviMail (/civicrm/admin/mail?reset=1) : ...
3
votes
3answers
432 views

How do I embed an image into CiviMail messages?

Is possible to embedd images into civimail mailings? Would be great to have a choice between loading images from the server and sending them along with the mailing. For example Acymailing have this ...
15
votes
1answer
485 views

How do I send to Multiple Email Addresses for a contact in CiviMail?

Is there a way to configure CiviCRM so that it will send emails to all email addresses on a contact record? If not, then how do you best utilize multiple email addresses on a contact (individual, ...
5
votes
2answers
173 views

How do I upload mailing content in 4.6?

I love the new Civi mail enhancements in 4.6 but just wondering what happened to the "upload content" button. Is it still possible to upload mailing content from a file?
5
votes
1answer
119 views

How can I reference a contact's Drupal/Wordpress/Joomla account with a CiviMail token?

From time to time we need to send messages through CiviMail that include a contact's CMS (Drupal/Wordpress/Joomla) username or ID. How can we add this to the available tokens?
8
votes
3answers
1k views

Can I put custom field tokens into a message template?

I want to add custom fields to mail templates without writing tokens. Is this possible? If so, where can I find the entity relationship diagram for civi? Thanks,
4
votes
3answers
150 views

How do I send mailings to subsets via the API?

This is a big question :-) I'd like to be able to use the API to send mailings to subsets of groups. What is the simplest way to achieve this? Ideally I'd like to be able to define a subgroup using ...
9
votes
5answers
324 views

How should I add sign up forms into 3rd party sites?

Our install is on Joomla, but Civi newsletter signup forms are needed also on other sites. They use everything from manual HTML (etc.) to other CMS platforms. How can I add group sign up forms to them?...
7
votes
2answers
84 views

On multi-site CiviCRM, are mailings supposed to be separated per-domain?

According to the CiviCRM wiki here, under "Functional Separation in Multisite", mailings are listed as separated by domain. However, when my users access the "Scheduled and Sent Mailings", they see ...
6
votes
2answers
252 views

How Do I Fix Mail Send Stopping at 500 Sends?

When using Civi Mail, we have a recurring issue wherein the system stops sending emails at 500 sends. The job shows as incomplete. It is not a php timeout, as the hosting company (https://www.rochen....