The Stack Overflow podcast is back! Listen to an interview with our new CEO.

Questions tagged [civimail]

Questions specifically about CiviCRM's mass mailings system CiviMail. For question about general mail related issues in CiviCRM use the tag *email*.

Filter by
Sorted by
Tagged with
2
votes
1answer
24 views

Can I change the text “[CíviMail Draft]” in a language that local users underdtands?

My fellow boardmembers of our marineclub are less familiair with bulk-mailings and concepts. They reply on the draft mail, as if it was the right mail. I think if I change the text "[CíviMail Draft]"...
0
votes
1answer
38 views

How can I configure the automated messages such that when someone sings up to list A they get message A, and for list B, they get message B?

When someone signs up to a Civi mailing list group through a profile or webform, they get sent the default automated subscription confirmation message. Is there any way of customising that message ...
1
vote
1answer
87 views

CiviMail Alternative Outbound Mailbox/From Address

We are using CiviMail, but I'm a bit confused on the purpose of the FROM field when sending mailings. We have about four different email addresses set up in the CiviMail From Email Addresses screen, ...
1
vote
1answer
35 views

“On Behalf of” /Sender header for Emails

our setup does not allow us to change SPF records. Which is fine - but we would like to utilize the "On Behalf of" or "Via" by using a "Sender" mail header. This forum post from 2015 explains that ...
0
votes
1answer
95 views

Questions About Mailer Settings - Suggested G Suite settings?

I have CiviCRM send scheduled mailings once every 15 minutes. Because our list is under 800 contacts - we have decided to use our GSuite account for CiviMail. The settings are all correct - but the ...
0
votes
1answer
218 views

Problems getting smarty to work

I'm not sure where to look - I've tried everything that I can think of to get smarty to work in an email template, but it's just not happening. I'm using CiviCRM 4.7.27 with WordPress 4.9.3. I've ...
2
votes
3answers
70 views

Where is extension data stored?

I am looking to upgrade an extension - for now I have been updating extensions by disabling - then uninstalling the old extension - and then installing and enabling the new extension. While that has ...
0
votes
2answers
73 views

Use Mosaico or easy editor to edit email system template

I'm using 4.7.29 CiviCRM with latest Wordpress version. Is it possible to edit email template (i.e. "Events - Registration Confirmation and Receipt (on-line)") with Mosaico ? Or with another ...
1
vote
0answers
30 views

Unsubscribe -what is the outcome in these different scenarios?

I've been wondering about this for a while and before I started doing some testing thought I'd check if anyone has already tried it out... Seems to me you can have a mailing to a number of groups set ...
1
vote
0answers
48 views

CKFinder has become terribly slow in CiviMail

Using Drupal 7.56 and Civi 4.7.28, our CiviMail's KCFinder 3.12 image browser has now more or less stopped working. There are about 700 images in the root folder, which is presumably the problem - ...
0
votes
2answers
129 views

Automated email after event registration

We have an email with instructions about our event, information to help you prepare, hotel information, etc. Currently we're adding it all to the receipt, which makes for a very long message. We'd ...
3
votes
2answers
47 views

Outbound email configuration. Different sending addresses with different servers

We have an issue to solve to operate as well in our Country (Italy). Any organization in our Country must use Certified Email (https://en.wikipedia.org/wiki/Certified_email) to send fiscal and ...
4
votes
0answers
39 views

Is the AB testing in CiviMail broken?

I have a client who is very keen to use the AB testing facility in CiviMail. they are currently running on CiviCRM 4.7.27 and shortly to update. When they set up an AB mailing, they are specifying ...
0
votes
1answer
86 views

No Text Alignment option in CiviMail WYSIWYG Editor

We are using civi 4.7.29 on wordpress 4.9.1 Some of our Administrators are not going to know HTML when they are creating a new mailing. I noticed there are not any text aligning options in CiviMail ...
1
vote
2answers
173 views

CiviMail WYSIWYG not working

*****UPDATE ADDED 1/22/18-Additonal Settings from Civicrm.settings.php // Additional settings generated by installer: $civicrm_paths['wp.frontend.base']['url'] = 'https://secure.blank.org/'; $...
1
vote
1answer
43 views

How to give fine grained access to communicating with selected contacts only?

We're a non-profit swimming club, just starting out with CiviCRM. We're offering ~20 courses per semester and already set up registration for those with CiviEvent. For an ideal setup i'd now need to ...
0
votes
1answer
55 views

Very slow mailing job with Mosaico with Imagick and UrlFilter.php errors

I have a problem where my mailing is being sent crazy slow, like hundred emails an hour. At the same time my cpu utilization is of the charts where apache2 is using like 99% of the cpu. In the php ...
7
votes
1answer
57 views

How can I track donations made as a result of a particular email?

I know that I can see who clicked through on the "donate" link on an email - but I don't see a way to check if the donation was made as part of that interaction. Is there a way to determine this?
2
votes
1answer
63 views

Group not displayed in “Recipients” field in a mailing after selecting it [duplicate]

Steps to repro: When creating a new mailing (or editing a draft mailing) Click into the Recipients field, which reveals a drop-down with list of available groups Click on one Expected Result: The ...
2
votes
1answer
172 views

Mailing not completing: “mail() returned failure”

I have two installs using Mosaico that are hanging up. The latest symptoms seem to be: if let cron start job, nothing in sent and every cron cycle it tries to start again, and never finishes (no "...
0
votes
2answers
47 views

How to solve this error database looks to have been partially upgraded in CiviCRM

I Upgraded CiviCRM 4.6 to 4.7 latest version but when I try Import database using drush $ drush civicrm-upgrade-db this command that time showing this error. when I going to this path http://example....
1
vote
2answers
115 views

Manually started scheduled email not completing

I started a mailing yesterday using Administer->System Settings->Scheduled Jobs->Send Scheduled Mailings->More->Execute Now. The job started and sent about 5000 of 7000 emails but then seemed to hang....
3
votes
2answers
114 views

Email Redirect to Database setting for civicrm-settings.php?

ola, i just stumbled upon the https://github.com/ixiam/com.ixiam.modules.mailreader extension and would love to use it on our dev/stage environment. It enables a ui to read email that were ...
3
votes
4answers
196 views

Error message in CiviMail: “Mailing has not been saved, Content maybe out of date, please refresh the page and try again”

After upgrading to CiviCRM 4.7.28 in WordPress, when users are trying to draft mailings in CiviMail using a template (which contains unsubscribe/opt out/resubscribe/subscribe tokens, the {domain....
0
votes
2answers
54 views

Installed on Subdomain Civimail is blank

I just installed civi 4.7.27 on Wordpress 4.9.1 into a subdomain example.mysite.com The civimail New Mailing page is blank and the System Status page is blank. Other pages are probably blank too.
1
vote
1answer
45 views

CiviMail report not showing proper data after upgrade

I have recently upgraded CIVICRM to 4.7.27 and my wordpress version is 4.9.1. Before upgrade civimail report was showing proper data for example "Unique Opens", "Total Opens", etc. But now it's ...
3
votes
3answers
73 views

How to restrict access to CiviMail's reports, e.g. click rates

If one sends out a mailing using CiviCRM, one can access an overview of the mailing's result from the mailings menu (see screenshot). From this summary you will also be able to access more detailed ...
2
votes
1answer
38 views

Why am I getting Javascript errors/ unable to save when creating a new mailing?

Trying to figure out why I keep getting javascript errors and not being able to save when trying to create a new civimail mailing on WordPress / CiviCRM 4.7.27. It is a fresh install. Not sure what is ...
0
votes
0answers
28 views

CiviMail broken after upgrade from 4.7.20 to 4.7.27 (Drupal 7.56)

When I click Mailing > New Mailing, I get the following URL : https://mysite.com/civicrm/a/#/mailing/new, (instead of https://mysite.com/civicrm/mailing/new ?) ... and I am driven to a dashboard page ...
3
votes
0answers
48 views

CiviMail recipient listing behavior on Wordpress multisite

I am running CiviCRM 4.7.27 on WP 4.9.1. This is a multisite and I am seeing some odd behavior when composing an email with CiviMail regarding the "Groups" available recipients listing. For non-admin ...
1
vote
1answer
14 views

Mailer Limited to 10 Groups

On a Drupal 7.56 / CiviCRM 4.7.27 site, since the last update, when making a mailer we can only add 10 groups and then it doesn't allow us to add more. Previously it worked for more than 10 groups. ...
2
votes
3answers
35 views

Is it possible to trigger e-mail on specific CiviMember transition?

I'm trying to figure out if it's possible to trigger an e-mail when a membership changes status, for example when going from New -> Current in memberships. Is it possible?
1
vote
1answer
54 views

Check sums clicks - can they be measured

Can I know how many people clicked on their checksum link to a webform? I understand it can't work the same as other links as in a 10000 Strong mailing there would be 10000 links. I'm trying to see ...
0
votes
1answer
21 views

CiviMail not finding Recipients

I am using Civi 4.7.27 on Wordpress 4.9. Today while trying to compose a new civimail message, I noticed that the recipients field is not automatically finding recipients like it used to. We ...
1
vote
1answer
28 views

Public listing of newsletters in Joomla?

On a Joomla site we would like to allow the public to see a list of newsletters sent through CiviMail. Subject of email would be the link text, body of newsletter including images would be displayed ...
3
votes
3answers
65 views

Is it possible to automatically email individuals once I manually add them to a group?

I'm with a small non-profit, and we'd like new additions to our general mailing list to automatically receive a "welcome" email when we manually add them to the list (a group in Civi). Is this ...
1
vote
1answer
48 views

How to create a mailing based on a template with API

I'm trying to create a mailing based on a template through the CiviCRM API. Here's my code: $params = array( 'name' => $subject, 'msg_template_id'=> 87, 'created_id' => 1, '...
1
vote
2answers
109 views

CiviMail Mailing List opt-in checkboxes?

We're a political organisation running CiviCRM 4.6 looking to make public campaign pages about local issues. On these pages a site visitor should be able to: - Enter their name, postcode, email ...
1
vote
1answer
28 views

Bulk move contacts to new group after message sent

I would like to set up a workflow that will automatically bulk move contacts out of Group A and into Group B after an email is sent to Group A. Is this possible?
1
vote
3answers
68 views

Getting into the inbox with Sparkpost

During testing of sparkpost we are getting into the inbox with gmail, yahoo and aol, but not with microsoft. We are getting an 8 on microsoft's bulk complaint level which AFAIK is associated with the ...
1
vote
0answers
44 views

Duplicate emails option not working

We have a lot of contacts in our system that share the same email address. In one instance, there are 37 contacts with the same email address. For mass mailings (via CiviMail), we have turned on ...
0
votes
1answer
26 views

CiviMail: How can I retarget the non-opens and/or non-clicks in CiviCRM?

Right now I am exploring CiviCRM as a new CRM for my non profit organization. We have a whole wish list, and one crucial wish is to be able to send new emails to a non-opens and/or non-clicks group. ...
0
votes
0answers
75 views

CiviMail-New Mailing page not working

I'm having the same issue as this post but I'm running D7, civi 4.7.24 Civimail Not working after upgrade to 4.7.21 with Joomla 3.7.3 unless I turn on debugging I disabled the Asset caching as ...
0
votes
1answer
42 views

CiviMail won't send mailings; start/completed date is “0th, 0 12:00 AM”

CiviMail is no longer sending out mailings after a recent upgrade. The start and completed dates, instead of being blank, are "0th, 0 12:00 AM". How do I fix this?
2
votes
2answers
62 views

Does CivicCRM let you manage members as companies rather than individuals?

I run a Brewers Guild and the companies are the members, not the employees. I need to have the Brewery as the member and then have different employees listed as different positions (marketing, primary,...
0
votes
1answer
73 views

membership tokens not showing for mail in CiviMail

Using CiviCRM 4.7.24 and WordPress 4.8.2. I'm trying to send an email with membership information in it. It works fine with a Print to PDF, but not with an email. I am using Find Membership to get ...
2
votes
1answer
116 views

CiviCRM Mailings external links forbidden

Some people who received our big mailing get a forbidden message when they click on a link that goes to an external site. Most people are not getting the error. Forbidden You don't have permission ...
0
votes
6answers
170 views

Syntax error from CiviMail

I have set up outbound mail and individual mails go fine. But I can't get the CiviMail working to a group. All the members bounce with a Syntax error. I am running CiviCRM 4.7.22 on WordPress 4.8.2. I'...
0
votes
1answer
48 views

CiviMail shows empty recipient list

CiviCRM 4.7.24 on Drupal Since updating to 4.7.24, no groups appear in the recipient list
2
votes
1answer
51 views

Add Custom CSS to Civi Email

How can i add some custom css to a message template? I want to add it to the header. Is there a file I can edit?