Questions tagged [civimail]

Questions specifically about CiviCRM's mass mailings system CiviMail. For question about general mail related issues in CiviCRM use the tag *email*.

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1answer
112 views

How can I add the “automated mailer task cron job”?

I'm sorry guys, I have really no idea what I'm doing. I'm just trying to learn as I go. I've been checking out forums and videos and it all leads me to this: I need to know the command so I can add ...
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1answer
112 views

CiviMail causes read timeout on Methods.pm

Version 4.6.9 When a scheduled bulk email is sent, Cron Daemon returns read timeout at /usr/local/share/perl5/Net/HTTP/Methods.pm line 271. Line 271 is inside the function sub my_readline. This has ...
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1answer
28 views

how to add two dropdowns parallel to each other

how to add two dropdowns parallel to each other, e.g. one drop down with name of the item and the second dropdown with the quantity of the item. I have tried to add two dropdowns but they appeared one ...
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1answer
72 views

Whitescreen (500 error) with Civimail

As best I can tell, the menu link for a new mailing: https://mysite.org/civicrm/mailing/send?reset=1 Redirects to https://mysite.org/civicrm/a/#/mailing/new But this fails as a white screen. The ...
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1answer
54 views

How to use existing scheduled email function programmatically in extensions?

I need to send payment page links to user on schedule basis, is there any way to use existing scheduled email functionality trough custom extension?
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1answer
37 views

Civimail reuse link returns to CiviCRM home page

CiviCRM 4.6.0 and Joomla I'm trying to reuse a send mailing but when I click on the link it does not create a copy but returns to the CiviCRM home page. I have tried with several different malings.
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1answer
42 views

CiviMail adds call to onbeforeunload function then throws “Illegal Characters” error over and over again

I recently upgraded to 4.6.2...All's well until I try to create a new mailing. Every time I start to compose a message from scratch, or use a template a javascript call to the 'onbeforeunload' ...
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0answers
20 views

First steps for membership software

My european organization (~ 500 members) wants to buy a membership software. So far we have used a german site, but due to their advertisements within e-mails sent by us, we are not satisfied. In ...
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0answers
15 views

Email sending Configuration on multisite

On one of my multi-site (sub-folder) I can't succeed to send even test emails from within CiviCRM even though I use a Drupal Webform and it sends confirmation emails from this particular multisite ...
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0answers
21 views

Bounce handling with amazon-ses not working

I am trying to get the extension amazon-ses working. I have created an AWS account, signed up for SES mail, and verified my domain. DKIM and SPF are working and verified. I signed up for SNS, created ...
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1answer
17 views

What permissions are needed to edit Mosaico templates?

My guess it that template creation and editing requires Administer CiviCRM - but wanted to check in and see if there was another way. Thanks!
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0answers
26 views

Error when sending a test from CiviMail

This is a new installation of CiviCRM 5.14.0 on WordPress 5.2.1 I've created a test CiviMail using one of the default templates. When I attempt to send a test mail, I get a pop-up that says "Sorry an ...
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22 views

403 error when accessing or exporting CiviMail open reports

Running CiviCRM 5.13.5 on Drupal 7.67. I have all admin permissions, and all permissions relating to CiviReport. Trying to run reports on CiviMail to export as CSV everyone who opened a particular ...
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28 views

If I exclude an address from a bulk email is it rational to assume that the mailing won't go to that address?

It seems rational to me to assume that if a mailing is set up where a group (or past mailing) is excluded, then any records that share the same email address as an excluded record, should also be ...
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1answer
31 views

sparkpost email config

Trying to set up Sparkpost for Civicrm 5.12.0 / WP 5.1.1 / php 7.2 I was trying the cividesk extension but I'm on the EU server and can't figure out the fiddling needed to access that just yet. So I'...
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2answers
75 views

Use Mosaico or easy editor to edit email system template

I'm using 4.7.29 CiviCRM with latest Wordpress version. Is it possible to edit email template (i.e. "Events - Registration Confirmation and Receipt (on-line)") with Mosaico ? Or with another ...
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1answer
59 views

Very slow mailing job with Mosaico with Imagick and UrlFilter.php errors

I have a problem where my mailing is being sent crazy slow, like hundred emails an hour. At the same time my cpu utilization is of the charts where apache2 is using like 99% of the cpu. In the php ...
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28 views

CiviMail broken after upgrade from 4.7.20 to 4.7.27 (Drupal 7.56)

When I click Mailing > New Mailing, I get the following URL : https://mysite.com/civicrm/a/#/mailing/new, (instead of https://mysite.com/civicrm/mailing/new ?) ... and I am driven to a dashboard page ...
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77 views

CiviMail-New Mailing page not working

I'm having the same issue as this post but I'm running D7, civi 4.7.24 Civimail Not working after upgrade to 4.7.21 with Joomla 3.7.3 unless I turn on debugging I disabled the Asset caching as ...
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53 views

CiviMail Template links are not working

I am using CiviCRM on wordpress 4.8.1 I am trying to set up our email templates. When I link to something the html is correct and links to the correct page, but when I send the email the links become ...
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35 views

Mailings appear to complete but do not send and remain “running”

I am using Drupal 7.56 and CiviCRM 4.7.20. When I execute the mailing scheduler it appears to complete successfully but no email is sent. It fails with this error: line 81 of /var/www/html/sites/...
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2answers
35 views

civicrmHooks.php no longer invoked under Joomla and CiviCRM 4.7.20

This is related to Invoking hook_custom_tokens and hook_custom_tokenValues in Joomla which used to work. It has now appeared to have stopped working which means that the custom tokens handled by ...
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0answers
102 views

Scheduled mailings are started, but not finished, no messages sent unless “Run now”

I'm at a similar situation as in this question, which was a bug that supposedly got fixed. Scheduled mailings get started by the cron job, but no mailings are sent and the job never finish. We had ...
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25 views

CiviMail: How to make url tracking not default? [duplicate]

We're using CiviCRM 4.7.15 and want to uncheck the url tracking checkboxes in CiviMail per default. Disabling them by pure JS/jQuery is a bit hacky due to the fact that CiviMail uses angular. What's ...
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1answer
18 views

How do we tie groups or memberships to a product and be able to mail with it?

We are new to CiviCRM and have consulted both this forum and the book + videos. Still at a loss for a solution. We have multiple publications with different people titles associated with it. (e.g. ...
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0answers
35 views

CiviMail - copied mailings incorrectly “remember” recipients

We have a smart group we want to send a mailing to. The mailing (on the first tab) indicates "~458 recipients". But the smart group itself says it currently has 244 contacts. The smart group is the ...
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0answers
78 views

Mailings: Error 500 with Click Through Tracking

I get an error with tracked urls in mailings. When the user clicks the link inside the mail, he gets a page telling him "error 500". If error reporting is on in php, I get following error: Fatal ...
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0answers
50 views

CiviMail Next and Test Buttons Disabled

I'm trying to set up a mailing in Civi using a smart group. I have the Mailing Name, Recipients, Subject, Content, and the two unsubscribe tokens. The test and next buttons are still disabled. I'm ...
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0answers
164 views

CiviMail not recognizing Tokens

After upgrading to civi 4.4.19 Civi doesn't recognize built in tokens. The upgrade was smooth with no errors reported. Symptoms are as follows: (1) If {domain.address} and {action.optOutUrl} are in ...
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80 views

Civimail tracked links seem to be broken in 4.6.8

Links within both old (prior to update to 4.6.8) and new promo emails are not working at all. Resulting in something like this: The requested page "/sites/all/modules/civicrm/extern/url.php?u=2698&...
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1answer
78 views

scheduled mailings dont send - civicrm4.1 [duplicate]

If we schedule a mailing, they only ever say running in the status column but never get sent. The only way they send is if we hit "execute now", so at least we know they are no email config/password ...
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0answers
28 views

CiviMail Incomplete Load [duplicate]

I'm using Joomla 3.4.1 and CiviCRM 4.6.2. When I click on Mailings > New Mailing, it's as if the component only partially loads. I have a menu bar with Search, Contacts, and Contributions; no other ...
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1answer
141 views

Unable to Select Mailing Recipients

CiviCRM 4.6.10 and 4.6.11 Joomla 2.5.28 No Civi extensions installed Have tried different templates, disabling Joomla plugins, switching WYSIWYG editors, etc. Rather extensive error log in web ...
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1answer
54 views

I cant get civi Bounce Processing or Email-to-Activity Processing to function. [closed]

Where can I find help? I am willing to pay a developer to teach me
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1answer
41 views

MailChimp extension v2.0.1 won't install on CiviCRM 5.3.2

The latest stable release of the MailChimp extension for CiviCRM isn't installing on our Civi 5.3.2 via the Civi internal extension installer. Admin interface displays Sorry, due to an error, we ...