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Questions tagged [civimember]

CiviMember is a CiviCRM component for tracking and managing memberships. Tag question related to memberships.

1
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1answer
24 views

Conditions in profile and membership

I have individual members that can have different criteria for example: Are you an English teacher : checkbox yes / no (if yes :: appears in contribution form): what is your degree?: check boxes: ...
1
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1answer
21 views

Membership renewal forms - am I handling this correctly?

I just wanted to clarify if what I'm doing is best practice. When a user signs up as a member for the first time we ask the standard core info and payment information (we give the option of using ...
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0answers
8 views

Optimal setup / config for Direct Debit with Civicrm v5.10 and above for memberships?

I'm wondering if many of you have Direct debit setup for memberships and if so what sort of configuration /process you are all using? I've removed some older methods from an older installation ...
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0answers
16 views

New Member Form, how to change default setting of Record Contributions

When adding a New Member and selecting a membership type that is 'paid' the 'Record Contribution' checkbox is auto ticked. I can see why. However this organisation processes contributions in batch ...
2
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0answers
21 views

Accessing membership information in webform

On a webform that uses an Existing Contact and a membership then the existing membership info is loaded by the webform and displayed at the top of the form in the messages block. Eg: 'Full Member ...
1
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1answer
22 views

What does the membership automatic renewal interface look like?

Where do I get the option to choose whether to renew a membership automatically? Secondly, how does it only apply to the initial membership? I have installed a recurring payments processor (...
2
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1answer
72 views

Civicrm stuck when renewing membership

I'm running CiviCRM 5.11.0 in Wordpress 5.1.1. Currently, I'm not able to renew any membership in CiviCRM: Membership section of the selected profile > Renew membership. When I confirm renewal, the ...
1
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1answer
39 views

Is there a 'Token' for adding a date to a message template? [duplicate]

Is there a 'Token' for adding 'today's date' to a letter template to avoid having to add the date manually?
3
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0answers
50 views

Some users get a lifetime membership message when they try to renew

We have a rolling, one year membership set up and users can renew it manually. We do not have auto-renew set up and until we started hearing about this issue, didn't even know how to set up a "...
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0answers
10 views

Test drive keeps asking to select membership option

I have an option selected but its staying I need to select one.
4
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0answers
39 views

Is it possible to limit membership renewals to next membership term?

While testing payment integration with membership renewals, I observed that the membership end date may extend to any point in the future by just purchasing more and more renewals. Any limit set to ...
2
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0answers
18 views

Multiple form submits on contribution pages

There have been 2 times (and possible more) where contribution pages have submitted more than once when a user filled them out. These have both been (on different pages) for a membership renewal using ...
4
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1answer
67 views

Change Member Listing Layout in Worpress

I was wondering what the best approach would be to change the layout of a member listing. I'm using wordpress, and have inherited the maintenance of this association website - and believe civiCRM ...
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0answers
33 views

Monthly payments not updating for monthly direct debit

We have a number of members who pay in monthly instalments by direct debit, but recently the contribution page and the membership end date have not been updating. We have received the reports showing ...
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0answers
14 views

Issue with Making mailing labels with CiviCRM and Wordpress

I have an issue with an organizations CiviCRM database. It is a c-operative so I'm looking for any help possible to help them out. Basically when doing an advance search, There are a number of ...
1
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2answers
34 views

Membership Renewal from CiviCRM user dashboard error

Civi 5.10.4 - Wordpress 5.1 We have set up that when users login, they are automatically forwarded to a wordpress page called User Dashboard - where we embedded a shortcode for their CiviCRM ...
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0answers
14 views

On update of civicrm_membership table, which are other tables which are affected?

I need to update the membership id and replace its value with that in the contact id's external identifier. So I followed the explaination here for CASCADE. https://stackoverflow.com/questions/...
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0answers
17 views

Need to replace Membership id value with value present in External Identifier

Before using civicrm, our organization was using an id which was unique for each member, While importing data to civicrm we imported it under external identifier. So minimum and maximum external ...
0
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1answer
20 views

Membership Fixed period, wrong start date

i am doing fixed period. membership start date is May 1, 2019 membership end date is April 30, 2020. Early bird registration starts March 1, 2019. I have set the Fixed Period Start Day to be May 01, ...
1
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1answer
32 views

Membership Fixed period, early bird before membership year start

i am doing fixed period. membership start date is May 1, 2019 membership end date is April 30, 2020 early bird starts April 1st I have set the Fixed Period Start Day to be May 01 I have set the Fixed ...
2
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1answer
20 views

Help needed: Need to run reports to find information on number of members during a specific year

Good morning, I'm a program assistant at the NH Public Health Association, and we need to determine the following data: Number of current (as of a certain date within a year; e.g., February 26, 2019)...
3
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1answer
38 views

Include dates in a membership sign up form

I have a contribution page set up to allow people to sign up for a new membership or renew a membership. The membership is a fixed period type. The user must either create an account or log in. I ...
1
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0answers
21 views

Is it possible to set a Membership Status Override for a Membership Type?

I'm doing some testing and investigation into using CiviCRM for convention memberships. These need to be able to be upgraded. There is no membership type upgrade in CivCRM. You can only ...
2
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0answers
9 views

CiviDiscount for Initial “New” Member

Our organization pro-rates dues based on the join date. CiviDiscount can handle this (albeit a bit manual in terms of changing dates) through an automatic code based on 'member status' -- but the ...
3
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0answers
24 views

Member Listserv Sync with CiviCRM

Wordpress 5 - Civi 5.10.0 We currently have a google group that we manually manage for active members - its beginning to become an unwieldy job to manage. I understand there is a Google Groups one ...
4
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1answer
106 views

How can I alter next value of membership id (which would be auto incremented)?

I have an external identifier which has been imported and its max value is 10000, whereas it needs to be used as membership id, but membership id max value is 1500.Now to keep the Id of the membership ...
4
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1answer
30 views

CiviMember price sets are depending on CiviContribute?

When only CiviMember is enabled as active component, setting new price sets (civicrm/admin/price) throws am DB syntax error. When CiviContribute is also enabled, setting new prices works. Since ...
2
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1answer
76 views

Memberships in multiple currencies?

I am working for an international NGO with memberships. They want to be able to sell memberships in USD, EUR and GBP. The contribution forms will deal with this for donations, etc. The contributions ...
3
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0answers
29 views

Why does VAT keep being added when editing payments

When we issue a membership the payment automatically feeds through the correct pricing. If we then have to go in to edit the membership the price updates by adding VAT on again to the already ...
2
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0answers
8 views

Upgrading a Joint Membership to Joint Life on renewal leaves the subsidiary Joint Member with the old end date

Running Civi 5.8.2 under Drupal 7.63. The title says it all, really. Joint annual members converted to Joint Life during their membership period. This was entered as a renewal with "change membership ...
1
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1answer
47 views

If a contact is in Trash (because they were merged) but the person with matching details fills in Membership what is a good outcome

Scenario was Contact A had email mydomain.co.nz Contact A then filled out a Join/Renew (not using checksum) and used mydomain.nz Result was Contact B was created. Those contacts were later ...
1
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1answer
17 views

Where is the Update billing url?

we are on Civi 5.8 and Wordcpress 5. A member called and wants to change her credit card information for her recurring membership. I would prefer to send her a link to click so she can change it ...
5
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2answers
47 views

How to add new membership if renewed after old membership expired (native CiviCRM / Drupal)

Consider this: Wilma becomes a member on 1 Jan 2016, but does not renew at the end of the year. (so throughout 2017, 2018, Wilma is not a member) Wilma joins again in Jan 2019. According to the ...
2
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0answers
17 views

Can I status override an auto renewing membership?

A client wants to status override a recurring membership but cannot do so. Here are a couple of membership edit screens: The first is for a membership that is auto renew and has an associated ...
2
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1answer
27 views

Mass cancelation of memberships

I have a list of some 700 email addresses that currently have a membership status of Current. I'd like to change to a new Membership status I've created in Membership Status Rules called Bouncing ...
2
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1answer
25 views

Drupal login destination is ignored when members log in

When members log in, they are always redirected to their Drupal user profile page, and the login destination in the URL is ignored. For instance, when they try to access a members-only page, they ...
2
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1answer
55 views

Thank you page not displaying

Whenever someone registers for an event, this error displays instead of the thank you page: I'm using Wordpress and I have a civicrm page, and I have the Wordpress base page set to the civicrm page ...
1
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0answers
22 views

Membership sign up issue on iPhone X

We recently upgraded to CiviCRM 5.3.2 and have run into a couple of problems since then. The main issue is that member sign up is not working on iPhone X when members try to pay with a credit cart (...
2
votes
1answer
54 views

Confirmation receipt sent from strange sender address

If I send a confirmation receipt (checked 'Send Confirmation and Receipt?' during renewal of a membership), the sender address is wrong if the preferred is chosen. In stead of displaying the address ...
1
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0answers
20 views

Online Membership receipt doesn't show address fields from Profiles

I have an online membership form which takes an alternate (custom location type) address in a profile. On the receipts, these fields are always empty whether the user has filled them out or not (...
4
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2answers
62 views

What is the most reliable method for merging records with memberships?

I've noticed recently on one site that I look after that a small number of records appear to have 'lost' their membership record. The site in question has organisational memberships and individuals ...
0
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3answers
42 views

Contact membership ID based on a pattern

Newbie question. I'm looking for a way to add a custom field to each contact that will be a unique membership ID but based on a pattern, eg. 2019-### etc. I'm using Civi with Drupal 7
1
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1answer
28 views

How to Set Up a Particularly Wonky Membership Type?

The foundation where I volunteer has been around for 52 years and is finally adopting a CRM and I am responsible for making it work :/ I didn't even know Civicrm existed until three days ago. I'm ...
3
votes
1answer
22 views

Implementing Duplicate Membership With Different Membership Form Information

i have a scenario in which Organizations through their staff apply for permit to build Cell Sites. Now i treat the application as a membership because there is annual renewal fee. Now the challenge is ...
1
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0answers
23 views

Minimum Membership fee is ignored during renewal in Backoffice

I have a simple question about membership fees. I have configured a membership type with 15€ monthly. When I try to renew the membership in Civi Backend I get the amount prefilled, but I can change ...
0
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1answer
58 views

Wordpress - Membership: Sorry, due to an error, we are unable to fulfill your request at the moment

first things first, my setup: PHP 7.0.28 Wordpress 4.9 CiviCRM 5.8.0 So, I don't get my membership registration process to work, which is very frustrating because of the poor feedback of the system. ...
1
vote
1answer
24 views

Set memberships with no end date?

It would be convenient for us to have open-ended memberships. For example, our board members are permanent members of the organization (this is different from lifetime memberships). I'd like to have ...
2
votes
1answer
68 views

CiviCRM - syntax error - memberships not being saved - random error

UPDATE... this issue was inititally posted due to being unable to manually add memberships to a couple of organisation contacts that had been on the system for some years with previous memberships ...
3
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0answers
17 views

CiviMember payment- message template

When someone renews their membership using Pay Later, they get the Membership Receipt Online message as an Invoice from message templates. The contribution is pending. In the backend, if the ...
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0answers
26 views

Automatic Membership Status Jobs Fails on Cron Run

We have setup the automated Cron job to run on the server every 15 minutes. This works great for newsletters and other jobs. However when it comes to the membership status job it always fails after ...