Questions tagged [civimember]

CiviMember is a CiviCRM component for tracking and managing memberships. Tag question related to memberships.

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0 votes
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7 views

Fuzion token {latestcurrentmembership.end_date} blank in scheduled reminder based on membership - works in mailings. Alternative?

We use the Fuzion Tokens extension and it's great! We have a membership expiration alert message template using {latestcurrentmembership.end_date} and it works perfectly well in mailings. However, in ...
3 votes
1 answer
41 views

Cleaning up legacy contributions so that renewals happen as expected

We have a site that has some legacy membership records with associated contributions that were imported manually (before our time, with a previous provider). We are experiencing problems where these ...
0 votes
1 answer
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Scheduled reminder wants a choice of auto renewal options but auto renewal is off - price set issue?

We don't use auto renewal (Auto Renew Option set to NO for all membership types), but we do use price sets. I am trying to test automated reminders for membership expiration, but I am being prompted ...
0 votes
0 answers
17 views

5.51.3 to 5.54.0 - "DB_Error: DB Error: no such field in unknown on line unknown" for non-admins when running reports

We recently upgraded our CiviCRM instance from 5.51.3 to 5.54.0 to resolve some of the bugs that 5.54.0 resolves. Since then, non administrator users are not able to run any reports, and they get a ...
1 vote
0 answers
18 views

DIsplaying members with shortcode

I've never used civi before so I have no clue what I'm doing, but I need to create a new membership type with categories and display them on a page. I figured out how to add custom fields, so I used ...
  • 111
3 votes
2 answers
32 views

Find Membership query

I created 2 smart groups for mailings. One to pull all "current" members, one to pull all lapsed members. In my lapsed group I set membership status = expired or cancelled, and current ...
  • 121
1 vote
1 answer
43 views

Search by 4 months ago on Membership

We have civi 5.53 and Wordpress. I am wanting to deal with overdue memberships. We have an end date of the last day of the month. Start date doesn't work for us so using end date. I can use the ...
  • 141
1 vote
1 answer
17 views

Drupal/Civi Groups and Memberships

I've just taken over a Drupal 7 site running Civi. I'm very Drupal literate but new to Civi. Since moving the site to a new host everything appears to work but users' groups and memberships don't ...
1 vote
1 answer
50 views

CiviMember - end_date not updating after automatic renewal

I am having an issue with auto renew memberships. Civicrm 5.52.2 / Wordpress 6.0.3 The payment is going through just fine. And the statuses (after a Cron run) update just fine but the end_date does ...
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0 votes
0 answers
21 views

Contribution status stays "completed" even when payment is withdrawn

When using CiviMember and CiviContribute to handle payments, the Contribution is not always set to the correct status that should automatically be derived from the total amount of payments on this ...
  • 431
0 votes
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10 views

Cannot edit membership date or manual override

I am unable to modify a membership's end date or add/remove a manual override in the contact page. It acts like it succeeded and I get the little "Complete" pop up that states the original ...
2 votes
1 answer
26 views

Using a Token to Pull Only the Year from a Date

I'm trying to set up membership renewal reminder letters, and instead of including the entire date that the member joined, we'd like it to just be the year. I have a token for "...
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1 vote
1 answer
35 views

Error 500 when adding or modifying membership

When manually adding without recording a membership payment or modifying a membership I am getting an an error 500. Renewing with payment from front-end and manually adding a membership when recording ...
1 vote
1 answer
9 views

Error status cannot be calculated for start_date with no apparent reason

Similar to this thread, I'm suddenly unable to import memberships due to "status cannot be calculated for start_date" -- the first import worked fine, but despite using the same membership ...
  • 594
0 votes
1 answer
19 views

SearchKit is not displaying contacts with a specific membership type

I am looking for a way to build a SearchKit report that displays all contacts with a specific membership type. My initial search was based on the Contacts table with (optional) Contact Membership ...
  • 303
0 votes
0 answers
17 views

New Family Membership Not Creating Memberships for Related Members for Existing Household

CiviCRM has inconsistent behavior when creating Family memberships for a household. If a brand new family joins, I enter the household and the family members, setting the members' addresses with the &...
2 votes
1 answer
30 views

Automatically Send Invoice

I am wanting to send a VAT receipt invoice when a contribution is added. To include all the invoice details that show in contribution invoice that's available for printing or emailing. Is there any ...
  • 141
1 vote
0 answers
18 views

process_membership scheduled job error

I believe this error has been quietly happening for some time, but it was daylighted after an upgrade that brought the error to the status page (I love the update to the status page). When the ...
  • 659
0 votes
1 answer
51 views

Membership Import Fails on Queue Runner After Upgrade to 5.52

We recently upgraded all our sites running civi 5.50 to 5.52. Now we cannot complete membership imoorts. We weren't timing out previously on data sets of up to 1,000, sometimes more. But now we cannot ...
0 votes
0 answers
21 views

Frequency is ignored for auto renewable memberships

If I setup a membership that has a duration in months (e.g. 12 months) the duration is ignored. I'm able to repeat this on the demo site. It is somewhat described already in the open issue 3344 so I ...
  • 116
0 votes
1 answer
22 views

Membership contributions for existing organisations

Our client wants to preload several thousand organisations, then have a user be able to search for an organisation when signing up for a membership. The user won't exist in Civi yet, so won't have a ...
0 votes
1 answer
22 views

How to search for or avoid duplicate contributions for the same membership

Imagine this scenario: a person signs up in public membership sign up page a membership and a contribution is created the same person, a while later, forgets that they have sign up and sign up again ...
  • 111
0 votes
0 answers
7 views

Renewal message to expired / Graced (CSV imported) accounts through CiviMail does not display tokens & "membership id" into user's link

During of test, for proper Contacts/Membership/Contribution CSV import, i realized that is not possible to send a renewal message to graced/expired accounts through "Schedule Reminder". Next,...
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0 votes
1 answer
12 views

Finished execution of Membership status processor with result: Failure, Error message: Invalid data value given

Drupal 7.x and CiviCRM 5.52.2 Full error: Aug 09 10:19:30 [debug] $Query = INSERT INTO civicrm_job_log (domain_id , job_id , name , command , description , data ) VALUES ( 1 , 11 , 'Membership ...
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0 votes
0 answers
8 views

CiviCRM + XenForo Compatability with Memberships?

The website I'm working on has a home site and a forum. The home site uses CiviCRM and the forum uses XenForo to work. We need to implement functionality involving memberships in CiviCRM, and special ...
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0 votes
1 answer
36 views

Membership stays on Pending after Payment

I am building a custom plugin to handle Memberships in Wordpress (CiviCRM version 5.50.1). I am using the Order and Payment APIs (version 3 - there doesn't seem to be anything in version 4?) to do ...
  • 11
0 votes
1 answer
16 views

will be fixed in 5.50.2 : No more receipt_text_renewal field in notification mail of a renewal in v. 5.50.1

After upgrading to v. 5.50.1 (Joomla!), we don't find anymore the field texarea to add some word in the notification email of a renewal. Step to reproduce : Go to membership click on renew tick Send ...
2 votes
0 answers
21 views

Receipt for recurring membership payment includes a link to enable cancellation. Why doesn't it work?

I'm setting up a recurring membership payment using stripe. Using the test drive page the transaction goes through fine, and I get a receipt. The receipt includes a link of the form: https://mydomain....
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1 vote
1 answer
21 views

Need Membership Chair to access CiviCRM Memberships, Treasurer to access Contributions. On Drupal

In Drupal we have various roles set up for the Membership Chairperson, the Treasurer, and other committees. We are trying to give access to these same functions through CiviCRM, not Drupal. Our Drupal ...
0 votes
1 answer
16 views

New Member entry in Civi

What is the proper way to enter a new member (that is also a new company in the database). I tried to do this via "memberships" "new member" and it did not seem correct and gave ...
  • 1
0 votes
1 answer
10 views

Changing membership prices and deciding to whom they should apply

Prices need to increase at end of Financial Year. So if someone's end date is eg EOFY -1, then they should pay existing price, even if they renew after their End Date (ie any time till end of Grace ...
  • 27.4k
1 vote
1 answer
22 views

How to manage a membership price increase for rolling memberships

Other than MembershipExtras, does anyone have other solutions for when a Memb price increase needs to be applied such that the system checks if the End Date is before or after a specific date, and ...
  • 27.4k
1 vote
1 answer
42 views

duplicate memberships for the same member

What is the recommendation to deleting duplicate memberships. some members have at least 3 - 10 entries and we want to clean it up. please advise
  • 11
0 votes
1 answer
39 views

In a contribution, we have form , after user submits and when we manually add the payment, it's not changing status to new from pending in membership

We have created a contribution form in civicrm, after user submits and when we manually add the payment, it's not changing status to new from pending in membership, earlier it was working well, we ...
  • 1
0 votes
0 answers
16 views

Organizational memberships - multiple purchase?

Is it possible to have a membership option for an organization where they can purchase multiple memberships at once? If so, what is the best way for those memberships to be attached to their staff?
2 votes
2 answers
49 views

Troubleshooting "invalid criteria for IN"

I have a site that is spinning whenever I try to create a membership in the CiviCRM interface. The server logs don't have any particular errors, but the CiviCRM backtrace shows the following: $Fatal ...
  • 8,201
0 votes
2 answers
22 views

error creating Membership : Mandatory key(s) missing from params array: membership_id

Civicrm : When creating a new membership I get this error message. : Mandatory key(s) missing from params array: membership_id Membership is not created, but the contribution is created. I have double-...
  • 11
0 votes
0 answers
9 views

Can I add (contribution) last activity date to a membership report

I run an activity report in order to find new memberships/renewals lodged in the last week. It would help to include last activity date in a membership report to remove one step in the process
0 votes
2 answers
14 views

Template for changing text on membership confirmation

There's this text that shows on the membership confirmation page that says: "Select a Membership Level" It looks odd since you're not selecting anything on this page, it's just the ...
0 votes
1 answer
21 views

User receives "lifetime" error when renewing membership

He have multiple memberships available. Some are a 1 year duration and some are lifetime memberships. Recently, some users who have a lifetime membership A try to renew annual membership B and get the ...
  • 303
0 votes
1 answer
48 views

Why do I get "loading failed" when trying to add Membership Organization to a new membership type?

I am setting up a new install of CiviCRM on the latest Wordpress (self hosted). I am trying to set up membership types, but when I go to enter the Membership Organization, I get a "Loading failed&...
2 votes
1 answer
41 views

Options for user self service of membership

We are pretty new to paid memberships and I find I don't know how to answer basic use cases. We have a membership with 3 levels (bronze, silver, gold). The membership is associated with a monthly ...
0 votes
0 answers
27 views

Problems with New Membership Status; Expiration Date Format

I'm having two issues, one chronic and one nice to have. Chronic: All new memberships with completed payments are left in pending status. Renewed memberships do not have this issue. Nice to Have: Is ...
1 vote
2 answers
47 views

prevent / ban a member from renewing

Is it possible to flag a contact who has been banned from renewing their membership? This is on a wordpress site that uses the Members Sync to automatically assign users to roles. I thought about ...
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0 votes
0 answers
15 views

CiviMember : default confirmation message not sent

When I am creating manually a new membership, if I check the confirmation mail checkbox no default message is not sent. Do I need to configure something ?
1 vote
2 answers
73 views

Anonymous online membership renewal - member dues payment is recorded but how to extend the membership expiration date?

I'm new to CiviCRM so I may be missing something obvious, but research hasn't helped me yet. This is for a small-scale organization using Wordpress where we don't want users to log in to the site. We ...
0 votes
0 answers
16 views

Change Super User Account Details

The super user email address is pointing to someone who is no longer in my company. I need to change this - how would I do so?
0 votes
1 answer
21 views

New membership price set not being used for manual (back-office) renewals

Our organization recently updated membership prices for the first time in a while and the first time since going to CiviCRM. We updated and renamed the price set and attached it to our online joining ...
1 vote
1 answer
29 views

What are the steps for changing the amount for a recurring payment when using PayPal - Website Payments Standard

Scenario is a membership / subscription. The amount to be charged has increased. Does this require the amount to be updated just at the PayPal end, or are changes also needed at the civi end to ensure ...
  • 27.4k
2 votes
1 answer
53 views

How to find out when Contact added to a Group

I'm trying to find out when people were added to a SmartGroup. I want to be able to see when they joined the group so I can see when their membership is expiring. Anyway to do this? I have tried doing ...

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