Questions tagged [civimember]
CiviMember is a CiviCRM component for tracking and managing memberships. Tag question related to memberships.
218
questions with no upvoted or accepted answers
5
votes
1
answer
54
views
Scheduled Reminder Ignoring the Year of Membership End Dates
Our site is configured to send a scheduled reminder 1 day after the membership expiration date. Memberships are renewed through a contribution page. The reminder is only sent to non-auto renew members....
4
votes
0
answers
83
views
Membership 'contagion' spreading through relationships
We have a database of churches who are members of our organisation. People who are volunteers or employees of those churches also inherit membership by relationship. We are using a custom relationship ...
3
votes
0
answers
37
views
Scheduled Reminders for membership not being sent
We've looked on various threads on this topic without success. We have a contact who's membership schedule reminders are not being sent, and we can't see why.
The membership is Active, auto-renewed ...
3
votes
0
answers
46
views
How to find members who have more than X years of total membership
What's the best way to calculate the total number of years/days that a contact has been a member?
For example, say I want to find people who have been a member for more than 10 years, taking gaps ...
3
votes
0
answers
38
views
auto renew with price set for 2 memberships to 2 different organisations
I am trying to create a contribution page with two memberships of different time periods that both require autorenewal. I have tried this (both memberships that are referenced by the price set have ...
3
votes
0
answers
35
views
Using "Premium (Thank-you gifts)" to enroll in membership
Is it possible to set up a "Premium (Thank-you gift)" option to sign a donor up for a specific membership level?
I can build a membership sign-up page, and I can put "premiums" on it. The ...
3
votes
0
answers
25
views
New membership confirmation e-mail not sent for free memberships?
I'm experimenting with Memberships for the first time, entering them manually, and it looks like just ticking "Send Confirmation and Receipt?" isn't sufficient for a contact to receive an e-mail ...
3
votes
0
answers
108
views
Some users get a lifetime membership message when they try to renew
We have a rolling, one year membership set up and users can renew it manually. We do not have auto-renew set up and until we started hearing about this issue, didn't even know how to set up a "...
3
votes
0
answers
48
views
Multiple form submits on contribution pages
There have been 2 times (and possible more) where contribution pages have submitted more than once when a user filled them out. These have both been (on different pages) for a membership renewal using ...
3
votes
0
answers
53
views
Member Listserv Sync with CiviCRM
Wordpress 5 - Civi 5.10.0
We currently have a google group that we manually manage for active members - its beginning to become an unwieldy job to manage.
I understand there is a Google Groups one ...
3
votes
0
answers
28
views
CiviMember payment- message template
When someone renews their membership using Pay Later, they get the Membership Receipt Online message as an Invoice from message templates.
The contribution is pending.
In the backend, if the ...
3
votes
0
answers
27
views
Changes to Contributions that would break GiftMemberships Extension?
We have tried deploying the com.aghstrategies.giftmemberships extension to a 5.x CiviCRM.
The form PostProcess hook where all the magic happens is not working because the _contributionID is empty (...
3
votes
0
answers
42
views
Currency formatting incorrectly on Membership Renewal Reminders
Since the upgrade to civiCRM 5.1.3 our email Membership Renewal reminders have been coming out with membership_fee formatting incorrectly i.e. $80.00 is displaying as $80.000000000
I've tried changing ...
3
votes
0
answers
40
views
Volunteers entering paper based memberships
Looking for an answer for a question I asked a year and a half ago but not resolved.
Using Wordpress and CiviCRM 4.7.27
We have a number of volunteers who are not very computer literate and we do ...
3
votes
0
answers
70
views
Membership dates - unexpected behaviour
Running 4.7.29. I'm seeing some very odd behaviour with membership sign-up and renewal.
Renewals, despite happening within the grace period, are being set with a new 'member since' date, i.e. the ...
3
votes
2
answers
226
views
Revisting Family Memberships
I am looking at how we implemented Family Memberships in our 3 year old instance of CiviCRM. It's never worked very well for us, but I am not sure if it's not configured right, we should use another ...
3
votes
0
answers
27
views
Is it possible to restart a series of scheduled emails from a membership that has lapsed and then resurrected?
We have setup a series of 9 scheduled reminder emails to be sent out monthly after signup to a membership. ie, 1 month after membership start, 2 months after, 3 months after, etc.
There are occasions ...
3
votes
0
answers
89
views
Membership Set Up - Renewal Reminders - Inherited Memberships
I am looking for some references on how renewal reminders are set up and whom they are sent to.
What I understand is:
Membership WITHOUT Inherited Membership Set Up
If an organization membership (“...
3
votes
0
answers
29
views
Can I set an entire membership type to expire, or cease to auto-renew?
I have a membership type which can auto-renew, and is monthly for a fixed amount of time after which it ends on a specific date. Can I set that up so that the membership automatically ends for all ...
3
votes
2
answers
166
views
Bulk update relationships to household members
We have household memberships. Ive noticed that some households are missing a relation to a residential community that they reside in. This community is common to those households. I tried to select ...
3
votes
0
answers
46
views
Can't create a 2nd membership type within the same membership organisation
When we started with Civi 4.2, Membership Types within the same organisation were set to "upsell", ie if you had Membership Type X (OrgY) and opted for Membership Type Z (OrgY) then your single row of ...
3
votes
0
answers
158
views
Recurring Membership Price Set payments don't show after first payment
We have three different membership types configured in a price-set along with an option to add additional contributions. When someone subscribes for membership, they subscribe to all three membership ...
2
votes
1
answer
33
views
Using a Token to Pull Only the Year from a Date
I'm trying to set up membership renewal reminder letters, and instead of including the entire date that the member joined, we'd like it to just be the year. I have a token for "...
2
votes
0
answers
22
views
Receipt for recurring membership payment includes a link to enable cancellation. Why doesn't it work?
I'm setting up a recurring membership payment using stripe. Using the test drive page the transaction goes through fine, and I get a receipt. The receipt includes a link of the form:
https://mydomain....
2
votes
0
answers
13
views
Track who paid on behalf membership fees
Is there a way to track easily who paid for the membership incase of on-behalf membership payment?
Can extract data from Activity record (using submitteddonotionreport extension) but its not accurate ...
2
votes
0
answers
38
views
Database Errors When Recording Membership Contributions
I have an error happening in both my dev and production sites. I have attempted everything I can think of such as clearing the cache, rebuilding the menus, deleted and recreated triggers, upgradded to ...
2
votes
0
answers
46
views
How can I add auto-renew to an existing membership?
If I have a member sign up for a membership, but neglect to select auto-renew, yet that was the intention, how can I go after the fact and put them on auto-renew?
We are using stripe. I see in stripe ...
2
votes
0
answers
40
views
Membership issues when people have two different emails
Given how difficult it is to merge two contacts, each with memberships (as detailed in
How can I merge two memberships in the same contact (without losing contribution info, etc)?) we are anxious to ...
2
votes
0
answers
21
views
CiviContribute member pages with both free and paid member signup options
I'm building a site for a client that allows members to sign up through a standard CiviContribute contribution page. I have a requirement from the client to allow users to select from a free ...
2
votes
0
answers
22
views
Membership type defaults upon renewal
We are planning to restructure our membership types slightly later this year. We will eliminate two or three categories and change the amounts (up) and possibly the names.
Right now, the renewal ...
2
votes
0
answers
20
views
CiviCRM 5.20 corrupts Memberships if created by Relationship
I have a configuration using Household Contacts, and Individuals who are linked to Households by 'Member of'/'Household of' Relationships. The Household holds a Membership which flows down to the ...
2
votes
0
answers
39
views
Related membership gets deleted upon updating owner membership via API
I would like to make several people a member, linked to 1 payment
person A: membership (+ contribution)
person B: membership (related to membership person A)
$contact_a = 2;
$contact_b = 3;
$...
2
votes
0
answers
37
views
Invoice for membership with auto-renewal wrong - VAT added twice
After I configured a membership with the option of auto-renewal (recurring contribution) the generated invoices seem to be wrong. The amount for the membership payment line item is not stated as net, ...
2
votes
0
answers
40
views
Membership Fee token displays in Email with 9 decimal points
Scheduled Reminder for renewing sponsorships uses membership fee token. However when sponsors receives the resultant email reminder the fee is displayed as XX.XXXXXXXXX.
2
votes
0
answers
41
views
Accessing membership information in webform
On a webform that uses an Existing Contact and a membership then the existing membership info is loaded by the webform and displayed at the top of the form in the messages block. Eg: 'Full Member ...
2
votes
0
answers
27
views
CiviDiscount for Initial "New" Member
Our organization pro-rates dues based on the join date. CiviDiscount can handle this (albeit a bit manual in terms of changing dates) through an automatic code based on 'member status' -- but the ...
2
votes
0
answers
14
views
Upgrading a Joint Membership to Joint Life on renewal leaves the subsidiary Joint Member with the old end date
Running Civi 5.8.2 under Drupal 7.63. The title says it all, really. Joint annual members converted to Joint Life during their membership period. This was entered as a renewal with "change membership ...
2
votes
0
answers
96
views
Why are my membership start and join dates being changed?
On one site that I'm looking after we've recently changed our membership types to enable auto-renewal, and are using this GoCardless direct debit payment processor to handle the payments. My ...
2
votes
1
answer
66
views
payment-processor for multiple (bulk) memberships
I am trying to create a form to renew dues for multiple members at once. We do dues by member organization and not the individual.
I have a form working to do that, but need a way to bulk pay. I can'...
2
votes
0
answers
31
views
Membership signup through price set on contribution page not appearing as membership
I did see this posted before but it was not the answer for me. My price set has a "select" field type and all options have a membership type populated. Yet, using the contribution page with this price ...
2
votes
1
answer
102
views
Why don't contributions (for membership) paid using PayPal, complete and send receipts?
Using Joomla 3.8.5 and CiviCRM 4.7.29.
a membership transaction is entered in CiviCRM and paid via PayPal. The transaction completes in PayPal and an IPN is sent to CiviCRM. CiviCRM displays the thank-...
2
votes
0
answers
111
views
Member Since and Start Date aren't being recorded in membership details
This issue has been going on for quite some time and I was hoping I just needed to upgrade the CiviCRM but I am on 4.7.27 now and am wondering if I have possibly set something up incorrectly.
Our ...
2
votes
1
answer
153
views
Membership form that also allows for just a donation to be made
The membership form https://www.colongwilderness.org.au/join-donate-membership has the option to select a membership or 'none' and make a donation.
If just a donation is chosen then the form submits ...
2
votes
0
answers
109
views
Membership end date not updated for autorenew monthly
Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
2
votes
0
answers
33
views
What Membership Payment Date should appear in membership reports?
I'm wondering if the following is expected behavior or a bug. When running a detailed Membership Report and selecting Date Received as one of the columns, I would expect to see the most recent payment ...
2
votes
1
answer
136
views
Problem with membership contribution page
In civimember, I'm setting up a contribution page. The help for the "display membership fee" field says:
"If the page 'Separate Membership Payment' is NOT enabled AND the Contribution Amount is ...
2
votes
0
answers
51
views
Why are membership renewal reminders going out for memberships with expiration date 1 year in future?
We are running CivCRM 4.6.14 on Drupal 7.43. (Not updating right now because we are in the middle of a major fundraising campaign and I can't afford any glitches.)
I have a member who is paid up ...
2
votes
0
answers
90
views
Member Since date is now the same as Start date since upgrade to 4.7.3
For user self sign-ups, the 'Member Since' date is now the same as 'Start date' since a version upgrade to 4.7.3.
Was this expected? There appears to be no way to determine the actual join date now, ...
2
votes
0
answers
39
views
Can user choose membership start date in contribution form?
I'm using a contribution form, where user will pay by choosing price set option with different membership period. Example:
Price A (Membership X, 3 months)
Price B (Membership X, 6 months)
Price C (...
2
votes
0
answers
51
views
How to import existing membership records
I am trying to import some old and existing membership but fail, which only the start date on 2015 can be imported.
In my xls, the other membership records on 01/01/2008, 01/06/1991...etc are all ...