Questions tagged [civimember]

CiviMember is a CiviCRM component for tracking and managing memberships. Tag question related to memberships.

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Scheduled Reminder Ignoring the Year of Membership End Dates

Our site is configured to send a scheduled reminder 1 day after the membership expiration date. Memberships are renewed through a contribution page. The reminder is only sent to non-auto renew members....
  • 109
4 votes
0 answers
83 views

Membership 'contagion' spreading through relationships

We have a database of churches who are members of our organisation. People who are volunteers or employees of those churches also inherit membership by relationship. We are using a custom relationship ...
3 votes
0 answers
37 views

Scheduled Reminders for membership not being sent

We've looked on various threads on this topic without success. We have a contact who's membership schedule reminders are not being sent, and we can't see why. The membership is Active, auto-renewed ...
  • 1,611
3 votes
0 answers
46 views

How to find members who have more than X years of total membership

What's the best way to calculate the total number of years/days that a contact has been a member? For example, say I want to find people who have been a member for more than 10 years, taking gaps ...
  • 3,271
3 votes
0 answers
38 views

auto renew with price set for 2 memberships to 2 different organisations

I am trying to create a contribution page with two memberships of different time periods that both require autorenewal. I have tried this (both memberships that are referenced by the price set have ...
  • 67
3 votes
0 answers
35 views

Using "Premium (Thank-you gifts)" to enroll in membership

Is it possible to set up a "Premium (Thank-you gift)" option to sign a donor up for a specific membership level? I can build a membership sign-up page, and I can put "premiums" on it. The ...
3 votes
0 answers
25 views

New membership confirmation e-mail not sent for free memberships?

I'm experimenting with Memberships for the first time, entering them manually, and it looks like just ticking "Send Confirmation and Receipt?" isn't sufficient for a contact to receive an e-mail ...
3 votes
0 answers
108 views

Some users get a lifetime membership message when they try to renew

We have a rolling, one year membership set up and users can renew it manually. We do not have auto-renew set up and until we started hearing about this issue, didn't even know how to set up a "...
  • 2,457
3 votes
0 answers
48 views

Multiple form submits on contribution pages

There have been 2 times (and possible more) where contribution pages have submitted more than once when a user filled them out. These have both been (on different pages) for a membership renewal using ...
  • 61
3 votes
0 answers
53 views

Member Listserv Sync with CiviCRM

Wordpress 5 - Civi 5.10.0 We currently have a google group that we manually manage for active members - its beginning to become an unwieldy job to manage. I understand there is a Google Groups one ...
  • 3,171
3 votes
0 answers
28 views

CiviMember payment- message template

When someone renews their membership using Pay Later, they get the Membership Receipt Online message as an Invoice from message templates. The contribution is pending. In the backend, if the ...
3 votes
0 answers
27 views

Changes to Contributions that would break GiftMemberships Extension?

We have tried deploying the com.aghstrategies.giftmemberships extension to a 5.x CiviCRM. The form PostProcess hook where all the magic happens is not working because the _contributionID is empty (...
  • 606
3 votes
0 answers
42 views

Currency formatting incorrectly on Membership Renewal Reminders

Since the upgrade to civiCRM 5.1.3 our email Membership Renewal reminders have been coming out with membership_fee formatting incorrectly i.e. $80.00 is displaying as $80.000000000 I've tried changing ...
3 votes
0 answers
40 views

Volunteers entering paper based memberships

Looking for an answer for a question I asked a year and a half ago but not resolved. Using Wordpress and CiviCRM 4.7.27 We have a number of volunteers who are not very computer literate and we do ...
3 votes
0 answers
70 views

Membership dates - unexpected behaviour

Running 4.7.29. I'm seeing some very odd behaviour with membership sign-up and renewal. Renewals, despite happening within the grace period, are being set with a new 'member since' date, i.e. the ...
  • 3,813
3 votes
2 answers
226 views

Revisting Family Memberships

I am looking at how we implemented Family Memberships in our 3 year old instance of CiviCRM. It's never worked very well for us, but I am not sure if it's not configured right, we should use another ...
3 votes
0 answers
27 views

Is it possible to restart a series of scheduled emails from a membership that has lapsed and then resurrected?

We have setup a series of 9 scheduled reminder emails to be sent out monthly after signup to a membership. ie, 1 month after membership start, 2 months after, 3 months after, etc. There are occasions ...
  • 1,611
3 votes
0 answers
89 views

Membership Set Up - Renewal Reminders - Inherited Memberships

I am looking for some references on how renewal reminders are set up and whom they are sent to. What I understand is: Membership WITHOUT Inherited Membership Set Up If an organization membership (“...
  • 81
3 votes
0 answers
29 views

Can I set an entire membership type to expire, or cease to auto-renew?

I have a membership type which can auto-renew, and is monthly for a fixed amount of time after which it ends on a specific date. Can I set that up so that the membership automatically ends for all ...
  • 728
3 votes
2 answers
166 views

Bulk update relationships to household members

We have household memberships. Ive noticed that some households are missing a relation to a residential community that they reside in. This community is common to those households. I tried to select ...
3 votes
0 answers
46 views

Can't create a 2nd membership type within the same membership organisation

When we started with Civi 4.2, Membership Types within the same organisation were set to "upsell", ie if you had Membership Type X (OrgY) and opted for Membership Type Z (OrgY) then your single row of ...
  • 1,611
3 votes
0 answers
158 views

Recurring Membership Price Set payments don't show after first payment

We have three different membership types configured in a price-set along with an option to add additional contributions. When someone subscribes for membership, they subscribe to all three membership ...
  • 83
2 votes
1 answer
33 views

Using a Token to Pull Only the Year from a Date

I'm trying to set up membership renewal reminder letters, and instead of including the entire date that the member joined, we'd like it to just be the year. I have a token for "...
  • 21
2 votes
0 answers
22 views

Receipt for recurring membership payment includes a link to enable cancellation. Why doesn't it work?

I'm setting up a recurring membership payment using stripe. Using the test drive page the transaction goes through fine, and I get a receipt. The receipt includes a link of the form: https://mydomain....
  • 3,813
2 votes
0 answers
13 views

Track who paid on behalf membership fees

Is there a way to track easily who paid for the membership incase of on-behalf membership payment? Can extract data from Activity record (using submitteddonotionreport extension) but its not accurate ...
2 votes
0 answers
38 views

Database Errors When Recording Membership Contributions

I have an error happening in both my dev and production sites. I have attempted everything I can think of such as clearing the cache, rebuilding the menus, deleted and recreated triggers, upgradded to ...
  • 847
2 votes
0 answers
46 views

How can I add auto-renew to an existing membership?

If I have a member sign up for a membership, but neglect to select auto-renew, yet that was the intention, how can I go after the fact and put them on auto-renew? We are using stripe. I see in stripe ...
  • 121
2 votes
0 answers
40 views

Membership issues when people have two different emails

Given how difficult it is to merge two contacts, each with memberships (as detailed in How can I merge two memberships in the same contact (without losing contribution info, etc)?) we are anxious to ...
2 votes
0 answers
21 views

CiviContribute member pages with both free and paid member signup options

I'm building a site for a client that allows members to sign up through a standard CiviContribute contribution page. I have a requirement from the client to allow users to select from a free ...
  • 21
2 votes
0 answers
22 views

Membership type defaults upon renewal

We are planning to restructure our membership types slightly later this year. We will eliminate two or three categories and change the amounts (up) and possibly the names. Right now, the renewal ...
2 votes
0 answers
20 views

CiviCRM 5.20 corrupts Memberships if created by Relationship

I have a configuration using Household Contacts, and Individuals who are linked to Households by 'Member of'/'Household of' Relationships. The Household holds a Membership which flows down to the ...
2 votes
0 answers
39 views

Related membership gets deleted upon updating owner membership via API

I would like to make several people a member, linked to 1 payment person A: membership (+ contribution) person B: membership (related to membership person A) $contact_a = 2; $contact_b = 3; $...
2 votes
0 answers
37 views

Invoice for membership with auto-renewal wrong - VAT added twice

After I configured a membership with the option of auto-renewal (recurring contribution) the generated invoices seem to be wrong. The amount for the membership payment line item is not stated as net, ...
  • 499
2 votes
0 answers
40 views

Membership Fee token displays in Email with 9 decimal points

Scheduled Reminder for renewing sponsorships uses membership fee token. However when sponsors receives the resultant email reminder the fee is displayed as XX.XXXXXXXXX.
2 votes
0 answers
41 views

Accessing membership information in webform

On a webform that uses an Existing Contact and a membership then the existing membership info is loaded by the webform and displayed at the top of the form in the messages block. Eg: 'Full Member ...
  • 12.4k
2 votes
0 answers
27 views

CiviDiscount for Initial "New" Member

Our organization pro-rates dues based on the join date. CiviDiscount can handle this (albeit a bit manual in terms of changing dates) through an automatic code based on 'member status' -- but the ...
  • 21
2 votes
0 answers
14 views

Upgrading a Joint Membership to Joint Life on renewal leaves the subsidiary Joint Member with the old end date

Running Civi 5.8.2 under Drupal 7.63. The title says it all, really. Joint annual members converted to Joint Life during their membership period. This was entered as a renewal with "change membership ...
2 votes
0 answers
96 views

Why are my membership start and join dates being changed?

On one site that I'm looking after we've recently changed our membership types to enable auto-renewal, and are using this GoCardless direct debit payment processor to handle the payments. My ...
  • 3,813
2 votes
1 answer
66 views

payment-processor for multiple (bulk) memberships

I am trying to create a form to renew dues for multiple members at once. We do dues by member organization and not the individual. I have a form working to do that, but need a way to bulk pay. I can'...
2 votes
0 answers
31 views

Membership signup through price set on contribution page not appearing as membership

I did see this posted before but it was not the answer for me. My price set has a "select" field type and all options have a membership type populated. Yet, using the contribution page with this price ...
  • 35
2 votes
1 answer
102 views

Why don't contributions (for membership) paid using PayPal, complete and send receipts?

Using Joomla 3.8.5 and CiviCRM 4.7.29. a membership transaction is entered in CiviCRM and paid via PayPal. The transaction completes in PayPal and an IPN is sent to CiviCRM. CiviCRM displays the thank-...
  • 396
2 votes
0 answers
111 views

Member Since and Start Date aren't being recorded in membership details

This issue has been going on for quite some time and I was hoping I just needed to upgrade the CiviCRM but I am on 4.7.27 now and am wondering if I have possibly set something up incorrectly. Our ...
  • 2,457
2 votes
1 answer
153 views

Membership form that also allows for just a donation to be made

The membership form https://www.colongwilderness.org.au/join-donate-membership has the option to select a membership or 'none' and make a donation. If just a donation is chosen then the form submits ...
2 votes
0 answers
109 views

Membership end date not updated for autorenew monthly

Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
  • 163
2 votes
0 answers
33 views

What Membership Payment Date should appear in membership reports?

I'm wondering if the following is expected behavior or a bug. When running a detailed Membership Report and selecting Date Received as one of the columns, I would expect to see the most recent payment ...
  • 549
2 votes
1 answer
136 views

Problem with membership contribution page

In civimember, I'm setting up a contribution page. The help for the "display membership fee" field says: "If the page 'Separate Membership Payment' is NOT enabled AND the Contribution Amount is ...
  • 101
2 votes
0 answers
51 views

Why are membership renewal reminders going out for memberships with expiration date 1 year in future?

We are running CivCRM 4.6.14 on Drupal 7.43. (Not updating right now because we are in the middle of a major fundraising campaign and I can't afford any glitches.) I have a member who is paid up ...
  • 95
2 votes
0 answers
90 views

Member Since date is now the same as Start date since upgrade to 4.7.3

For user self sign-ups, the 'Member Since' date is now the same as 'Start date' since a version upgrade to 4.7.3. Was this expected? There appears to be no way to determine the actual join date now, ...
  • 21
2 votes
0 answers
39 views

Can user choose membership start date in contribution form?

I'm using a contribution form, where user will pay by choosing price set option with different membership period. Example: Price A (Membership X, 3 months) Price B (Membership X, 6 months) Price C (...
  • 447
2 votes
0 answers
51 views

How to import existing membership records

I am trying to import some old and existing membership but fail, which only the start date on 2015 can be imported. In my xls, the other membership records on 01/01/2008, 01/06/1991...etc are all ...

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