Questions tagged [civimember]

CiviMember is a CiviCRM component for tracking and managing memberships. Tag question related to memberships.

201 questions with no upvoted or accepted answers
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5
votes
1answer
49 views

Scheduled Reminder Ignoring the Year of Membership End Dates

Our site is configured to send a scheduled reminder 1 day after the membership expiration date. Memberships are renewed through a contribution page. The reminder is only sent to non-auto renew members....
4
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0answers
74 views

Membership 'contagion' spreading through relationships

We have a database of churches who are members of our organisation. People who are volunteers or employees of those churches also inherit membership by relationship. We are using a custom relationship ...
3
votes
0answers
33 views

Scheduled Reminders for membership not being sent

We've looked on various threads on this topic without success. We have a contact who's membership schedule reminders are not being sent, and we can't see why. The membership is Active, auto-renewed ...
3
votes
0answers
44 views

How to find members who have more than X years of total membership

What's the best way to calculate the total number of years/days that a contact has been a member? For example, say I want to find people who have been a member for more than 10 years, taking gaps ...
3
votes
0answers
38 views

auto renew with price set for 2 memberships to 2 different organisations

I am trying to create a contribution page with two memberships of different time periods that both require autorenewal. I have tried this (both memberships that are referenced by the price set have ...
3
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0answers
33 views

Using "Premium (Thank-you gifts)" to enroll in membership

Is it possible to set up a "Premium (Thank-you gift)" option to sign a donor up for a specific membership level? I can build a membership sign-up page, and I can put "premiums" on it. The ...
3
votes
0answers
21 views

New membership confirmation e-mail not sent for free memberships?

I'm experimenting with Memberships for the first time, entering them manually, and it looks like just ticking "Send Confirmation and Receipt?" isn't sufficient for a contact to receive an e-mail ...
3
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0answers
96 views

Some users get a lifetime membership message when they try to renew

We have a rolling, one year membership set up and users can renew it manually. We do not have auto-renew set up and until we started hearing about this issue, didn't even know how to set up a "...
3
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0answers
44 views

Multiple form submits on contribution pages

There have been 2 times (and possible more) where contribution pages have submitted more than once when a user filled them out. These have both been (on different pages) for a membership renewal using ...
3
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0answers
43 views

Member Listserv Sync with CiviCRM

Wordpress 5 - Civi 5.10.0 We currently have a google group that we manually manage for active members - its beginning to become an unwieldy job to manage. I understand there is a Google Groups one ...
3
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0answers
21 views

CiviMember payment- message template

When someone renews their membership using Pay Later, they get the Membership Receipt Online message as an Invoice from message templates. The contribution is pending. In the backend, if the ...
3
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0answers
26 views

Changes to Contributions that would break GiftMemberships Extension?

We have tried deploying the com.aghstrategies.giftmemberships extension to a 5.x CiviCRM. The form PostProcess hook where all the magic happens is not working because the _contributionID is empty (...
3
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0answers
42 views

Currency formatting incorrectly on Membership Renewal Reminders

Since the upgrade to civiCRM 5.1.3 our email Membership Renewal reminders have been coming out with membership_fee formatting incorrectly i.e. $80.00 is displaying as $80.000000000 I've tried changing ...
3
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0answers
39 views

Volunteers entering paper based memberships

Looking for an answer for a question I asked a year and a half ago but not resolved. Using Wordpress and CiviCRM 4.7.27 We have a number of volunteers who are not very computer literate and we do ...
3
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0answers
65 views

Membership dates - unexpected behaviour

Running 4.7.29. I'm seeing some very odd behaviour with membership sign-up and renewal. Renewals, despite happening within the grace period, are being set with a new 'member since' date, i.e. the ...
3
votes
2answers
209 views

Revisting Family Memberships

I am looking at how we implemented Family Memberships in our 3 year old instance of CiviCRM. It's never worked very well for us, but I am not sure if it's not configured right, we should use another ...
3
votes
0answers
27 views

Is it possible to restart a series of scheduled emails from a membership that has lapsed and then resurrected?

We have setup a series of 9 scheduled reminder emails to be sent out monthly after signup to a membership. ie, 1 month after membership start, 2 months after, 3 months after, etc. There are occasions ...
3
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0answers
85 views

Membership Set Up - Renewal Reminders - Inherited Memberships

I am looking for some references on how renewal reminders are set up and whom they are sent to. What I understand is: Membership WITHOUT Inherited Membership Set Up If an organization membership (“...
3
votes
2answers
152 views

Bulk update relationships to household members

We have household memberships. Ive noticed that some households are missing a relation to a residential community that they reside in. This community is common to those households. I tried to select ...
3
votes
0answers
43 views

Can't create a 2nd membership type within the same membership organisation

When we started with Civi 4.2, Membership Types within the same organisation were set to "upsell", ie if you had Membership Type X (OrgY) and opted for Membership Type Z (OrgY) then your single row of ...
3
votes
0answers
154 views

Recurring Membership Price Set payments don't show after first payment

We have three different membership types configured in a price-set along with an option to add additional contributions. When someone subscribes for membership, they subscribe to all three membership ...
2
votes
0answers
13 views

Track who paid on behalf membership fees

Is there a way to track easily who paid for the membership incase of on-behalf membership payment? Can extract data from Activity record (using submitteddonotionreport extension) but its not accurate ...
2
votes
0answers
33 views

Database Errors When Recording Membership Contributions

I have an error happening in both my dev and production sites. I have attempted everything I can think of such as clearing the cache, rebuilding the menus, deleted and recreated triggers, upgradded to ...
2
votes
0answers
28 views

How can I add auto-renew to an existing membership?

If I have a member sign up for a membership, but neglect to select auto-renew, yet that was the intention, how can I go after the fact and put them on auto-renew? We are using stripe. I see in stripe ...
2
votes
0answers
38 views

Membership issues when people have two different emails

Given how difficult it is to merge two contacts, each with memberships (as detailed in How can I merge two memberships in the same contact (without losing contribution info, etc)?) we are anxious to ...
2
votes
1answer
62 views

Member Self Service

I would like members to be able to log into our website and be able to see the relationships that are on their organization record so that they can let us know who is still there and who needs to be ...
2
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0answers
21 views

CiviContribute member pages with both free and paid member signup options

I'm building a site for a client that allows members to sign up through a standard CiviContribute contribution page. I have a requirement from the client to allow users to select from a free ...
2
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0answers
22 views

Membership type defaults upon renewal

We are planning to restructure our membership types slightly later this year. We will eliminate two or three categories and change the amounts (up) and possibly the names. Right now, the renewal ...
2
votes
0answers
19 views

CiviCRM 5.20 corrupts Memberships if created by Relationship

I have a configuration using Household Contacts, and Individuals who are linked to Households by 'Member of'/'Household of' Relationships. The Household holds a Membership which flows down to the ...
2
votes
0answers
38 views

Related membership gets deleted upon updating owner membership via API

I would like to make several people a member, linked to 1 payment person A: membership (+ contribution) person B: membership (related to membership person A) $contact_a = 2; $contact_b = 3; $...
2
votes
0answers
34 views

Invoice for membership with auto-renewal wrong - VAT added twice

After I configured a membership with the option of auto-renewal (recurring contribution) the generated invoices seem to be wrong. The amount for the membership payment line item is not stated as net, ...
2
votes
0answers
38 views

Membership Fee token displays in Email with 9 decimal points

Scheduled Reminder for renewing sponsorships uses membership fee token. However when sponsors receives the resultant email reminder the fee is displayed as XX.XXXXXXXXX.
2
votes
0answers
38 views

Accessing membership information in webform

On a webform that uses an Existing Contact and a membership then the existing membership info is loaded by the webform and displayed at the top of the form in the messages block. Eg: 'Full Member ...
2
votes
0answers
25 views

CiviDiscount for Initial "New" Member

Our organization pro-rates dues based on the join date. CiviDiscount can handle this (albeit a bit manual in terms of changing dates) through an automatic code based on 'member status' -- but the ...
2
votes
0answers
13 views

Upgrading a Joint Membership to Joint Life on renewal leaves the subsidiary Joint Member with the old end date

Running Civi 5.8.2 under Drupal 7.63. The title says it all, really. Joint annual members converted to Joint Life during their membership period. This was entered as a renewal with "change membership ...
2
votes
0answers
94 views

Why are my membership start and join dates being changed?

On one site that I'm looking after we've recently changed our membership types to enable auto-renewal, and are using this GoCardless direct debit payment processor to handle the payments. My ...
2
votes
1answer
45 views

payment-processor for multiple (bulk) memberships

I am trying to create a form to renew dues for multiple members at once. We do dues by member organization and not the individual. I have a form working to do that, but need a way to bulk pay. I can'...
2
votes
0answers
29 views

Membership signup through price set on contribution page not appearing as membership

I did see this posted before but it was not the answer for me. My price set has a "select" field type and all options have a membership type populated. Yet, using the contribution page with this price ...
2
votes
1answer
99 views

Why don't contributions (for membership) paid using PayPal, complete and send receipts?

Using Joomla 3.8.5 and CiviCRM 4.7.29. a membership transaction is entered in CiviCRM and paid via PayPal. The transaction completes in PayPal and an IPN is sent to CiviCRM. CiviCRM displays the thank-...
2
votes
0answers
106 views

Member Since and Start Date aren't being recorded in membership details

This issue has been going on for quite some time and I was hoping I just needed to upgrade the CiviCRM but I am on 4.7.27 now and am wondering if I have possibly set something up incorrectly. Our ...
2
votes
1answer
138 views

Membership form that also allows for just a donation to be made

The membership form https://www.colongwilderness.org.au/join-donate-membership has the option to select a membership or 'none' and make a donation. If just a donation is chosen then the form submits ...
2
votes
0answers
103 views

Membership end date not updated for autorenew monthly

Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
2
votes
0answers
33 views

What Membership Payment Date should appear in membership reports?

I'm wondering if the following is expected behavior or a bug. When running a detailed Membership Report and selecting Date Received as one of the columns, I would expect to see the most recent payment ...
2
votes
1answer
125 views

Problem with membership contribution page

In civimember, I'm setting up a contribution page. The help for the "display membership fee" field says: "If the page 'Separate Membership Payment' is NOT enabled AND the Contribution Amount is ...
2
votes
0answers
28 views

Can I set an entire membership type to expire, or cease to auto-renew?

I have a membership type which can auto-renew, and is monthly for a fixed amount of time after which it ends on a specific date. Can I set that up so that the membership automatically ends for all ...
2
votes
0answers
49 views

Why are membership renewal reminders going out for memberships with expiration date 1 year in future?

We are running CivCRM 4.6.14 on Drupal 7.43. (Not updating right now because we are in the middle of a major fundraising campaign and I can't afford any glitches.) I have a member who is paid up ...
2
votes
0answers
88 views

Member Since date is now the same as Start date since upgrade to 4.7.3

For user self sign-ups, the 'Member Since' date is now the same as 'Start date' since a version upgrade to 4.7.3. Was this expected? There appears to be no way to determine the actual join date now, ...
2
votes
0answers
38 views

Can user choose membership start date in contribution form?

I'm using a contribution form, where user will pay by choosing price set option with different membership period. Example: Price A (Membership X, 3 months) Price B (Membership X, 6 months) Price C (...
2
votes
0answers
49 views

How to import existing membership records

I am trying to import some old and existing membership but fail, which only the start date on 2015 can be imported. In my xls, the other membership records on 01/01/2008, 01/06/1991...etc are all ...
2
votes
0answers
232 views

Delayed processing of recurring monthly membership using PayPal

We use PayPal to process payments for memberships which allow our users special access to our public website. We recently started a monthly membership with auto-renew, and there seems to be a problem:...

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