Questions tagged [civimember]

CiviMember is a CiviCRM component for tracking and managing memberships. Tag question related to memberships.

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23 views

What permissions are needed to renew memberships in back-end?

Up until sometime this spring 2020, non-admin users were able to manually renew memberships in the back-end. Now that is not the case, see below. There is no edit or renew links. For an admin it ...
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1answer
23 views

Membership Expiration Date Report Filter is Ignored

In CiviCRM membership reports, the Membership Expiration Date filter is ignored, and all records are returned no matter what parameters you try. We started experiencing this around CiviCRM 5.11. We ...
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I get a bunch of identical messages “Notice: Trying to access array offset on value of type int in element_children() …”

My system upgraded from MySQL 5.7.30 to 8.0. After that, CiviCRM was broken and I had to downgrade. I did it to Mysql 5.7.31 and the database ran again, but with a bunch of identical error messages at ...
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1answer
25 views

Sales Tax not added to total when memberships include donations that are separate transactions

We are having a problem with sales tax calculations when letting the user add an optional donation to a membership purchase or renewal. We need to separate the membership and donation into two ...
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1answer
26 views

Anonymous role cannot make contribution

Help wanted – Suddenly, our donation and membership pages are stop working (the credit card fields are gone). Anonymous role cannot make contribution or sign up for membership. When an anonymous user ...
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1answer
47 views

When are scheduled reminders sent?

We are in the process of setting up some renewal reminders for lapsed members. The reminder is set to be sent 7 days after the membership end date. What I wanted to check is whether this reminder will ...
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1answer
52 views

Membership form submit button goes to 404 not found error

We have a membership form that has been working for several years. For some reason we are now getting a 404 not found error when submitting the form. The url for the error 404 page is: https://---.org/...
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5 views

process_membership Scheduled Job not updating membership based on Employer

While the process_membership Scheduled Job is running and reporting: Finished execution of Update Membership Statuses with result: Success (Processed 158 membership records. Updated 0 records.) It ...
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1answer
28 views

Best way to initiate a pay per month membership scheme

I’d like to offer a membership scheme whereby you can pay a yearly payment or monthly recurring payments. Is it possible to do this via the membership options or will I have to set up a recurring ...
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1answer
18 views

membershipTypeValues hook not updating membership price

On my civicrm contribution page I have a field that I want to use to calculate the membership price. Currently Im trying to use the membershipTypeValues hook to edit the price after the contribution ...
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17 views

“Expected one membership but found 0”: Frequent but intermittent membership/contribution errors

Hi this is one of those really intractable problems which appears to have no obvious cause. CiviCRM 5.28.3/Wordpress 5.5 (upgraded from 5.27 today, so unknown if upgrade could resolve problem). ...
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2answers
48 views

WordPress 5.27 membership renewals failing

I'm on latest WordPress, with Civi 5.27.4 Membership renewals fail both with a URL created with smarty sent in an email (which has previously worked), and attempting to renew a logged-in admin. The ...
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1answer
17 views

How do you run a membership/event report?

To be considered a 'voting' member in our organization, you have to be an active member, and also have attended a certain number of events in the past year. I see how to run a membership report, and I ...
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CiviCRM & Quickbooks - What's the best way to achieve membership type accounting coding?

Been looking at Justin @ Agilewares fantastic QuickBooks extension and I had a question around our specific scenario and I'm not entirely sure if (or how) it can achieve what we need. Any suggestions ...
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1answer
40 views

Can I show a profile on contact summary page

I would like to show membership details on the contact summary screen - type, status, start date - using the contact layout editor. I can create a profile for membership, but this isn't available to ...
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26 views

Error when submitting Membership renewal

I have it turned on to have recaptcha on the anonymous registration pages, and it doesn't show on the renewal page once logged in, like it is supposed to. When I actually try to submit a renewal, it ...
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1answer
25 views

Prorating Memberships and Cividiscount

CiviCRM is prorating memberships and I do not think I have setup any feature for prorating the cost of the membership. It appears to show up when I apply a discount code. For example this outrageous ...
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2answers
47 views

Barcodes on membership cards?

We use Civicrm to manage our membership database. Members get in to the museums free. My front desk staff would love it if it was possible for Civicrm to generate a barcode for each member, that would ...
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0answers
19 views

What does this error means on my membership Contribution page?

Whenever my membership contribution page is loaded, I am getting this notice in drupal log. What does it mean? It’s not that I have an issue processing payment On this page, but just curious! Thanks ...
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2answers
49 views

Membership status changing from Grace to Expired a day later than expected

CiviCRM 5.24.5, Drupal 7.72 The job "Update Membership Statuses" is set to run once per day. According to the log, it ran on July 1st but no records were updated. I expected to see all ...
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4 views

Record the annual fee owed by a member and generate a report showing instalments and amount outstanding

I need to set up a system in WordPress so that we can record the membership fee for each member (there are 4 fee levels) for the forthcoming 12-month period (ie 1 July 2020 - 30 June 2021). I would ...
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1answer
30 views

Membership Report Issues

I have a discrepancy of 15 contacts between reports and need help figuring out where the error is. The Membership Summary is showing 1,108 members and yet the Membership Detail Report is showing only ...
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1answer
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Where is minDate on membership start date set? Or can I change what minDate is set to?

So we have historic records which have been imported which include start dates going back to 1990s. However, when those records are brought up for editing, the minDate kicks in and sets the date to 20 ...
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1answer
76 views

Emailed invoice PDF line items missing

I have setup a webform to process membership renewals via a checksum. When the user pays they are sent a pdf invoice which is missing information such as description, quantity and unit price (see ...
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Default Status of New Signups

I'm using GoCardless 1.9.2 on my CiviCRM 5.2.3 install on Drupal, to handle membership subscriptions. When new membership payments are created via GoCardless, they're set to "Pending". We would like ...
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1answer
81 views

CiviCRM and Caldera Forms

I have a general question really. I am working with a client who is using CiviCRM. He has a membership joining page, donation pages, main donation and sub donations ie. £4, £6, £10 as well as a ...
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1answer
19 views

Configure CiviMember / CiviContribute for livery company quarterage fees

Can anyone advise me on the best way to manage CiviCRM payments for a City of London livery company? I have tried various permutations using CiviMember and CiviContribute, but I haven't cracked it yet....
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2answers
29 views

List activity for all members (whether they have contributed or not)

Our treasurer has asked for a report to show the payment history for each contact, even if that contact has never paid anything. 'Contribution Aggregate by Relationship' report is perfect, we select ...
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32 views

How to setup more complex membership prices

I am implementing CiviCRM in Joomla for a sporting organization. The way they work is they charge an annual membership for each of their affiliated clubs (e.g. 100$). The clubs also need to pay a ...
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1answer
29 views

Membership state deceased

Can anyone please explain why a membership state Deceased exists (along with the contact's state)? Is there a use case where the membership is Deceased, but the contact is not?
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33 views

Contacts incorrectly sent multiple scheduled reminders

This sounds like #11603 but is not about the end date, as was the answer there. Also reported on Civi Gitlab. Does anyone have thoughts on this issue or what it may take to fix it? Overview We're ...
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2answers
60 views

Help to renew membership using the API

I would like to programatically renew memberships when a transaction has been completed in Woocommerce. I want my members to have a more consistent experience and since I do a lot through the ...
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1answer
42 views

Recurring payments being set to pending - Stripe

I've inherited a CiviCRM 5.21.0 install on Wordpress, using Stripe to process membership payments. When a member chooses the "recurring payment" option on signup (Please renew my membership ...
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1answer
20 views

Membership status rule - restart at 'New'

I would like the membership status to revert back to 'New' if someone renews/rejoins once their existing membership is 'Expired' (rather than 'Current'). We're looking at CiviRules for this (likely ...
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1answer
76 views

Membership Pay later and Activity Renewal

I don't understand why, for a first membership, when a member chooses the "Pay later" option s.he gets a new activity "Renewal" recorded once the payment is manually added by the ...
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1answer
28 views

Custom fields are not pre-populating on profiles added to events, membership, contributions, etc

I have some custom contact fields that are not pre-populating the fields on event registrations, memberships, contribution pages, etc. Other fields in the profile pre-populate. When I use the profile ...
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1answer
36 views

My membership fee changes year to year

My organization revise membership fees for every 3 years, eg: gold membership - 2010 - $100, 2013 - $105, 2016 - $120, 2019 - $130 Silver membership - 2010 - $75, 2013 - $80, 2016 - $85, ...
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1answer
26 views

Contacts unexpectedly added to group

We have about 2800+ contacts in CiviCRM, including our 16 Board members. I have a "Board Members" group (access control group) for just those Board members. I also have a mail group set up for the ...
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1answer
20 views

Customize basic find display to include membership status

When I submit a search via the "Find contacts" menu item, I would like to add our "Membership Status" to the results page. Where do I go to configure that? I can't figure out which report the basic ...
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0answers
22 views

Why are the web links in my scheduled email broken?

When I send a test email via CRM, the web links work perfectly. When the actual email is shared, it arrives in the recipient's inbox with none of the web links working. Could you
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0answers
21 views

Membership renewal receipt template not showing membership start- and end dates

In the membership renewal (online) receipt template, it says, here, https://github.com/civicrm/civicrm-core/blob/master/xml/templates/message_templates/membership_online_receipt_text.tpl#L68 {...
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0answers
27 views

Scheduled Reminders for membership not being sent

We've looked on various threads on this topic without success. We have a contact who's membership schedule reminders are not being sent, and we can't see why. The membership is Active, auto-renewed ...
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0answers
18 views

CiviContribute member pages with both free and paid member signup options

I'm building a site for a client that allows members to sign up through a standard CiviContribute contribution page. I have a requirement from the client to allow users to select from a free ...
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0answers
15 views

Can I use a membership custom field in a renewal confirmation e-mail

I use a custom field in my membership records (Reference code). This custom field {membership.custom_8} i can use in e-mail reminders of the type membership that i use to warn members about an ...
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60 views

Creating membership with civicrm_api3, inherited membership

I'm trying to create inherited memberships in the civicrm_post hook. I feel like there is something wrong with the api itself. The API doesn't even recognize my only membership id in the database. ...
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0answers
7 views

eWay Recurring Not Taking the Recurring Payment

I have installed and configured eWay recurring on my CiviCRM Wordpress site. The CRON jobs are running for the eWay Recurring Payments and eWay Transaction Verification jobs. Users make the initial ...
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1answer
23 views

Search box to email membership details

I think I can do this with CiviRules, but my reading has left me a bit confused. Here is what I would like: A search box on our Wordpress website. Upon a website visitor entering an email into that ...
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0answers
46 views

Membership status rules not updating statuses

Hoping someone can see what we are doing wrong here. We have four membership status rules: Current - (Start Event = start date, End Event = end date) Grace - January (Start Event = end date, End ...
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1answer
116 views

I get an error “One of parameters (value: sort_name) is not of the type MysqlColumnNameOrAlias” when trying to access most of my data

Okay, I'm new at this - honestly, probably not skilled enough to be doing this, but my organization has no money, so, well, I'm it. I installed on WordPress last year, and everything generally went ...
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1answer
15 views

Limit price field of type Text/Numeric to only numbers and with a minimum of 4

Is it possible to enforce a numbers only input with a numerical minimum on a Text/Numeric price field? I'm guessing it could be done with jQuery, but I would rather have this set up in the Civi Admin ...

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