Questions tagged [civisms]
The civisms tag has no usage guidance.
40
questions
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43
views
SMS and "view in browser"
We communicate with the families we serve via SMS, email has proven much less effective. Is there a way to send via SMS a link to a fully formatted, personalized message? Akin to a "view in ...
- 693
3
votes
2
answers
75
views
Sending MMS through CiviCRM?
My org recently integrated Twilio with CiviCRM and while we're excited to start using something for SMS that's connected to the database, it doesn't look like we'll be able to send multimedia (MMS) ...
- 31
1
vote
1
answer
18
views
Security aspects of Civicrm SMS API functionality
We are aiming to implement SMS messaging in the UK Research environment
We are concerned about the Information Governance and Data Security aspects of SMS messaging, and are therefore interested in ...
- 13
1
vote
1
answer
21
views
Action "Outbound SMS" from Contact screen not working
Appears to be a new problem, wondering if it's working for other CiviSMS users. It works well when a contact is check-marked in search results and the action invoked from that screen. However if click ...
- 693
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289
views
Twilio Inbound SMS: 404/502 Responses
CiviCRM: WordPress V5.6.2, hosted on CiviHosting
We can successfully send outbound SMS messages but cannot receive replies back through the webhook in Twilio. We either get HTTP 404 Not Found, 502 Bad ...
- 41
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0
answers
14
views
twillo does not work with civicrm
From Civicrm I tried to send sms but it didn't work, I tried meshes> new sms then I selected as Twilio supplier and select the group where my constact is located but none of them are 'is find.
Have ...
- 2,543
2
votes
0
answers
17
views
Is there a way to generate a click-through report from a Mass SMS?
Unlike How do I prevent CiviSMS from converting my URLs to longer clickthrough-aware URLs?, I'd like to take advantage of clickthrough tracking in mass SMS's. The links in the SMS message are replaced ...
- 693
2
votes
1
answer
79
views
Can we be notified when civi recieves an SMS?
I would like to know if there is a way users can be notified when a client replies to a text that has come from Civi. Our system is currently receiving SMS that have been sent to civi, but the only ...
- 21
2
votes
1
answer
26
views
List unassigned Inbound SMS activities
I'm facing the same issue as spidersilk in this old question - Is there a way to add a custom field to the Inbound SMS activity type?. Trying to keep the one CiviCRM instance I support as "out of the ...
- 693
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vote
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70
views
Anyone want to try programming an extension for the world's easiest sms provider?
I would really like to have an extension for the NowSMS provider, and I've been through the documentation and creating an extension with civix, but there is just too much of it that is over my head. ...
- 93
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18
views
outgoing sms activity link to provider when using multiple providers?
I'm testing out multiple sms providers, and I'm using the api to do reads for reporting on the back end, but I can't seem to figure out how the system knows which sms provider sent a particular sms. ...
- 93
3
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1
answer
76
views
Is unicode not supported in clickatell SMS extension?
I have CiviCRM 5.13 on Drupal7 with the clickatell v4.1 extension for SMS. Clickatell integration works, I can send test SMS via HTTPS from the browser to test phones. Database and environment is set ...
- 387
0
votes
1
answer
78
views
Twilio extension failure w/ DB Error: unknown error
Twilio extension worked great for the past year, but fails now. Outgoing messages seem unable to reach the Twilio API, though CRON is working. I've tried different versions of PHP with no effect. I've ...
- 604
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vote
1
answer
95
views
Clickatell SMS Troublshooting
I'm runnning the bitnami image on Google cloud (5.0.1), trying to get sms reminders working.
Provider Account is set up and tested, extension installed and configured, but when I send a test sms it ...
- 359
1
vote
1
answer
37
views
Forward/Copy SMS to CiviCRM
I have a question about SMS, which a client has asked me about.
The problem
The staff member sends an SMS to a client via mobile
The client responds by SMS (their mobile) to the staff member.
...
- 836
1
vote
1
answer
186
views
WordPress Twilio Inbound SMS Callback URL failing when request method is POST
I set up Twilio with CiviCRM and WordPress a few weeks ago. Inbound SMS was working fine, but suddenly stopped.
I have the webhook URL for SMS in Twilio set to https://mydomain.com/civicrm/?page=...
- 165
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votes
1
answer
59
views
Send new SMS from SMS callback function
I need to automatically send MT SMS message as a response to forwarded MO SMS message.
For that purpose, I created a new send_mt() function, but I cannot access Provider object to pick up parameters ...
4
votes
1
answer
348
views
Can Twilio 'from' number be a text field with the organisation name?
With Clickatell it's easy to have the 'from' number of an SMS set to your organisation name - such as 'ABC NFP' rather than '01332 46000'. Several people have asked whether this can be the case for ...
- 4,720
1
vote
1
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226
views
Sending SMS Error : Invalid or missing integration API Key
I just upgraded to 4.7.28 on wordpress 4.9.1 I am trying to setup my Clickatell SMS provider but I am getting a strange error;
However I have dobble checked the details and have tested it using the ...
- 139
1
vote
1
answer
36
views
CRM_SMS_Page_Callback run method override
I am creating a new extension to add a new SMS provider. Since different parameters are passed during callback, I need to override run method of the CRM_SMS_Page_Callback class. Since it is a part of ...
3
votes
1
answer
107
views
Twilio - how to disable inbound SMS
My client has asked me to disable Twilio handling replies from users - anyone know how this is done? i.e. outbound only, no inbound. The number I am renting says it can send/receive SMS - So I want ...
- 4,720
0
votes
1
answer
41
views
SMS not working in 4.7.23
When attempting to send an SMS in 4.7.23 no text area appears in the dialog for entering the message. I DO get the 'From', 'To', 'Name; and 'Template' widgets. If I press send SMS I get the error '...
- 543
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209
views
CiviCRM Twilio extension working for mass SMS but not individual SMS
I have civicrm 4.7.22 running on wordpress 4.8.1. The Twilio extension works well for sending mass SMS with no errors. However the option to "Send SMS" does not appear anywhere in the Actions menu ...
- 778
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70
views
Scheduled SMS Reminders aren't delivering
I've set up a Scheduled Reminder for an activity with the following parameters:
Activity type= Custom Type
Activity status= Scheduled
When= 1 day before scheduled activity date and time
Recipients= ...
- 1,378
0
votes
1
answer
45
views
SMS Message text is incorrect
I am using the Twilio extension to send SMS Messages from within CiviCRM. The text above the textbox states 'You can insert up to 460 characters'. This is incorrect and should read 'You can insert up ...
- 619
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votes
1
answer
286
views
Inbound SMS from Twilio not showing up in CiviCRM (getting 404 error on HTTP POST)
I'm really enjoying CiviCRM (recently upgraded to 4.7.13) and was excited about its SMS capabilities. So far, I have been successful in using CiviSMS with Twilio to schedule/send bulk messages.
But, ...
- 31
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vote
3
answers
64
views
Bulk sms is changing my URL
When I send out a bulk sms with an URL, the URL is changed before it is sent out.
Original message in template:
Hi John! Check out this link: wikipedia.org/somethingfunny
Received message on phone:
...
- 2,251
0
votes
3
answers
476
views
Error reaching public extensions directory
I receive this error: Extension download error
The CiviCRM public extensions directory at https://civicrm.org/extdir/ver=4.7.9|cms=Drupal could not be contacted - please check your webserver can make ...
- 31
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vote
2
answers
110
views
What causes the SMS system to stop working and throw DB errors?
I'm getting an error message on scheduled SMS.
Finished execution of Send Scheduled SMS with result: Failure, Error message: DB Error: syntax error
I'm running 4.7.8 and I think it was stable in 4.7....
- 105
1
vote
1
answer
32
views
Looking for CiviSMS extension. New version?
I'm trying to install CiviSMS on a Drupal based CiviCRM install. I have Drupal 7.43 running CiviCRM 4.7.8 on a CentOS 7 platform.
- 31
3
votes
1
answer
44
views
When sending SMS messages - contacts must have mobile phone set as primary
Is there a reason for this restriction or is this a bug or a new feature request to have it changed?
I expect SMS messages to be sent to a contact if at least one of their phone numbers is marked as ...
- 1,236
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2
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157
views
CiviSMS extension
I am running CiviCRM 4.7.6 on Drupal 7.43 on a CentOS 7 platform. I need to install CiviSMS with the Twilio and am running into a problem with the PHP version requirement of 5.5. CentOS natively has ...
- 31
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81
views
HTTP Status Code error When Sending SMS in Civicrm-Wordpress
i get the following error in CIVI-wordpress install after configuring and sending an sms:
Sorry but we are not able to provide this at the moment.
No HTTP Status Code was returned.
I configured the ...
- 341
1
vote
1
answer
18
views
Where is the merge function for CiviMail located in code?
CiviMail has a great feature that finds intended recipients with the same email address prior to a mailing and prevents multiple emails getting sent to the same address. It seems similar to the Merge ...
- 4,994
3
votes
0
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56
views
Are source/target contacts on Inbound SMS the wrong way round?
In CRM_SMS_Provider::processInbound, there are the lines
'source_contact_id' => $toContactID,
'target_contact_id' => $fromContactID,
which suggests that the source contact of the activity will ...
- 1,517
1
vote
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24
views
Where does the content of a bulk sms get stored?
Emails, pdf's, and single sms get their content stored in the field "Details" in the activity.
That is evidently not happening with bulk sms. Where do CiviCRM store the content of a bulk sms that has ...
- 2,251
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votes
1
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26
views
Can anyone tell how SMS Api Extension (v1.3) working in civicrm?
Can anyone tell how SMS Api Extension (v1.3) working in civicrm ?
2
votes
1
answer
76
views
Unable to give provider name by using SMS Api Extension
I downloaded SMS Api Extension (v1.3) in civicrm version 4.5.0.
After that i am unable to give Provider name.(As there is no option to give provider name)
Then i went to https://github.com/CiviCooP/...
2
votes
1
answer
59
views
Twilio extension installation problem - php query (I think!)
I have installed the twilio extension (extensions, github) on a new civicrm site.
I was unable to install using the in civicrm method so uploaded via FTP and then refreshed the installed extension ...
- 809
1
vote
1
answer
30
views
CiviSMS merge option prior to sending?
When exporting search results or preparing a New Mailing in Civi Mail, there is an option to merge contacts from the same household/address (export) or remove duplicate emails (CiviMail).
Does a ...
- 4,994