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CiviSMS is not selecting the Primary mobile number

Using the Actions menu to send an outbound SMS. Where contacts have more than one valid mobile number, the activity is not loaded with the number that is set to Primary. It loads a number that is not ...
Tony Horrocks's user avatar
0 votes
0 answers
22 views

Civicrm on wordpress - Twilio sms not working

After following the Twilio sms setup instructions from this link https://docs.civicrm.org/user/en/latest/sms-text-messaging/set-up/, I encountered the following error in the Twilio console: (Error ...
sth's user avatar
  • 1
1 vote
1 answer
48 views

SMS and "view in browser"

We communicate with the families we serve via SMS, email has proven much less effective. Is there a way to send via SMS a link to a fully formatted, personalized message? Akin to a "view in ...
wil_SRQ's user avatar
  • 703
3 votes
2 answers
88 views

Sending MMS through CiviCRM?

My org recently integrated Twilio with CiviCRM and while we're excited to start using something for SMS that's connected to the database, it doesn't look like we'll be able to send multimedia (MMS) ...
Anna Davis's user avatar
1 vote
1 answer
20 views

Security aspects of Civicrm SMS API functionality

We are aiming to implement SMS messaging in the UK Research environment We are concerned about the Information Governance and Data Security aspects of SMS messaging, and are therefore interested in ...
John Boucher's user avatar
1 vote
1 answer
23 views

Action "Outbound SMS" from Contact screen not working

Appears to be a new problem, wondering if it's working for other CiviSMS users. It works well when a contact is check-marked in search results and the action invoked from that screen. However if click ...
wil_SRQ's user avatar
  • 703
1 vote
1 answer
332 views

Twilio Inbound SMS: 404/502 Responses

CiviCRM: WordPress V5.6.2, hosted on CiviHosting We can successfully send outbound SMS messages but cannot receive replies back through the webhook in Twilio. We either get HTTP 404 Not Found, 502 Bad ...
todon2's user avatar
  • 61
0 votes
0 answers
14 views

twillo does not work with civicrm

From Civicrm I tried to send sms but it didn't work, I tried meshes> new sms then I selected as Twilio supplier and select the group where my constact is located but none of them are 'is find. Have ...
Guillaume Sorel's user avatar
2 votes
0 answers
17 views

Is there a way to generate a click-through report from a Mass SMS?

Unlike How do I prevent CiviSMS from converting my URLs to longer clickthrough-aware URLs?, I'd like to take advantage of clickthrough tracking in mass SMS's. The links in the SMS message are replaced ...
wil_SRQ's user avatar
  • 703
2 votes
1 answer
80 views

Can we be notified when civi recieves an SMS?

I would like to know if there is a way users can be notified when a client replies to a text that has come from Civi. Our system is currently receiving SMS that have been sent to civi, but the only ...
Lisa's user avatar
  • 21
2 votes
1 answer
26 views

List unassigned Inbound SMS activities

I'm facing the same issue as spidersilk in this old question - Is there a way to add a custom field to the Inbound SMS activity type?. Trying to keep the one CiviCRM instance I support as "out of the ...
wil_SRQ's user avatar
  • 703
1 vote
1 answer
72 views

Anyone want to try programming an extension for the world's easiest sms provider?

I would really like to have an extension for the NowSMS provider, and I've been through the documentation and creating an extension with civix, but there is just too much of it that is over my head. ...
Jason Miller's user avatar
1 vote
1 answer
19 views

outgoing sms activity link to provider when using multiple providers?

I'm testing out multiple sms providers, and I'm using the api to do reads for reporting on the back end, but I can't seem to figure out how the system knows which sms provider sent a particular sms. ...
Jason Miller's user avatar
3 votes
1 answer
82 views

Is unicode not supported in clickatell SMS extension?

I have CiviCRM 5.13 on Drupal7 with the clickatell v4.1 extension for SMS. Clickatell integration works, I can send test SMS via HTTPS from the browser to test phones. Database and environment is set ...
Doka's user avatar
  • 397
0 votes
1 answer
80 views

Twilio extension failure w/ DB Error: unknown error

Twilio extension worked great for the past year, but fails now. Outgoing messages seem unable to reach the Twilio API, though CRON is working. I've tried different versions of PHP with no effect. I've ...
Prónay's user avatar
  • 604
1 vote
1 answer
105 views

Clickatell SMS Troublshooting

I'm runnning the bitnami image on Google cloud (5.0.1), trying to get sms reminders working. Provider Account is set up and tested, extension installed and configured, but when I send a test sms it ...
Sean Kenny's user avatar
1 vote
1 answer
41 views

Forward/Copy SMS to CiviCRM

I have a question about SMS, which a client has asked me about. The problem The staff member sends an SMS to a client via mobile The client responds by SMS (their mobile) to the staff member. ...
Jon-man's user avatar
  • 846
1 vote
1 answer
194 views

WordPress Twilio Inbound SMS Callback URL failing when request method is POST

I set up Twilio with CiviCRM and WordPress a few weeks ago. Inbound SMS was working fine, but suddenly stopped. I have the webhook URL for SMS in Twilio set to https://mydomain.com/civicrm/?page=...
balleyne's user avatar
  • 165
0 votes
1 answer
61 views

Send new SMS from SMS callback function

I need to automatically send MT SMS message as a response to forwarded MO SMS message. For that purpose, I created a new send_mt() function, but I cannot access Provider object to pick up parameters ...
Djordje Marjanovic's user avatar
4 votes
1 answer
356 views

Can Twilio 'from' number be a text field with the organisation name?

With Clickatell it's easy to have the 'from' number of an SMS set to your organisation name - such as 'ABC NFP' rather than '01332 46000'. Several people have asked whether this can be the case for ...
Andy Clark's user avatar
  • 4,845
1 vote
1 answer
238 views

Sending SMS Error : Invalid or missing integration API Key

I just upgraded to 4.7.28 on wordpress 4.9.1 I am trying to setup my Clickatell SMS provider but I am getting a strange error; However I have dobble checked the details and have tested it using the ...
Zeak Smith's user avatar
1 vote
1 answer
36 views

CRM_SMS_Page_Callback run method override

I am creating a new extension to add a new SMS provider. Since different parameters are passed during callback, I need to override run method of the CRM_SMS_Page_Callback class. Since it is a part of ...
Djordje Marjanovic's user avatar
3 votes
1 answer
190 views

Twilio - how to disable inbound SMS

My client has asked me to disable Twilio handling replies from users - anyone know how this is done? i.e. outbound only, no inbound. The number I am renting says it can send/receive SMS - So I want ...
Andy Clark's user avatar
  • 4,845
0 votes
1 answer
41 views

SMS not working in 4.7.23

When attempting to send an SMS in 4.7.23 no text area appears in the dialog for entering the message. I DO get the 'From', 'To', 'Name; and 'Template' widgets. If I press send SMS I get the error '...
Bryan's user avatar
  • 545
1 vote
0 answers
209 views

CiviCRM Twilio extension working for mass SMS but not individual SMS

I have civicrm 4.7.22 running on wordpress 4.8.1. The Twilio extension works well for sending mass SMS with no errors. However the option to "Send SMS" does not appear anywhere in the Actions menu ...
twowheeler's user avatar
1 vote
0 answers
70 views

Scheduled SMS Reminders aren't delivering

I've set up a Scheduled Reminder for an activity with the following parameters: Activity type= Custom Type Activity status= Scheduled When= 1 day before scheduled activity date and time Recipients= ...
Heather O.'s user avatar
  • 1,378
0 votes
1 answer
46 views

SMS Message text is incorrect

I am using the Twilio extension to send SMS Messages from within CiviCRM. The text above the textbox states 'You can insert up to 460 characters'. This is incorrect and should read 'You can insert up ...
Martin Fuggle's user avatar
3 votes
1 answer
297 views

Inbound SMS from Twilio not showing up in CiviCRM (getting 404 error on HTTP POST)

I'm really enjoying CiviCRM (recently upgraded to 4.7.13) and was excited about its SMS capabilities. So far, I have been successful in using CiviSMS with Twilio to schedule/send bulk messages. But, ...
CDS-Delano's user avatar
1 vote
3 answers
76 views

Bulk sms is changing my URL

When I send out a bulk sms with an URL, the URL is changed before it is sent out. Original message in template: Hi John! Check out this link: wikipedia.org/somethingfunny Received message on phone: ...
Flying's user avatar
  • 2,291
0 votes
3 answers
490 views

Error reaching public extensions directory

I receive this error: Extension download error The CiviCRM public extensions directory at https://civicrm.org/extdir/ver=4.7.9|cms=Drupal could not be contacted - please check your webserver can make ...
bob bowen's user avatar
1 vote
2 answers
110 views

What causes the SMS system to stop working and throw DB errors?

I'm getting an error message on scheduled SMS. Finished execution of Send Scheduled SMS with result: Failure, Error message: DB Error: syntax error I'm running 4.7.8 and I think it was stable in 4.7....
PeteRoss's user avatar
  • 105
1 vote
1 answer
34 views

Looking for CiviSMS extension. New version?

I'm trying to install CiviSMS on a Drupal based CiviCRM install. I have Drupal 7.43 running CiviCRM 4.7.8 on a CentOS 7 platform.
bob bowen's user avatar
3 votes
1 answer
45 views

When sending SMS messages - contacts must have mobile phone set as primary

Is there a reason for this restriction or is this a bug or a new feature request to have it changed? I expect SMS messages to be sent to a contact if at least one of their phone numbers is marked as ...
Jamie's user avatar
  • 1,246
0 votes
2 answers
158 views

CiviSMS extension

I am running CiviCRM 4.7.6 on Drupal 7.43 on a CentOS 7 platform. I need to install CiviSMS with the Twilio and am running into a problem with the PHP version requirement of 5.5. CentOS natively has ...
bob bowen's user avatar
1 vote
1 answer
83 views

HTTP Status Code error When Sending SMS in Civicrm-Wordpress

i get the following error in CIVI-wordpress install after configuring and sending an sms: Sorry but we are not able to provide this at the moment. No HTTP Status Code was returned. I configured the ...
adizo's user avatar
  • 341
1 vote
1 answer
18 views

Where is the merge function for CiviMail located in code?

CiviMail has a great feature that finds intended recipients with the same email address prior to a mailing and prevents multiple emails getting sent to the same address. It seems similar to the Merge ...
Allen Hutchison's user avatar
3 votes
0 answers
56 views

Are source/target contacts on Inbound SMS the wrong way round?

In CRM_SMS_Provider::processInbound, there are the lines 'source_contact_id' => $toContactID, 'target_contact_id' => $fromContactID, which suggests that the source contact of the activity will ...
DaveFF's user avatar
  • 1,527
1 vote
1 answer
24 views

Where does the content of a bulk sms get stored?

Emails, pdf's, and single sms get their content stored in the field "Details" in the activity. That is evidently not happening with bulk sms. Where do CiviCRM store the content of a bulk sms that has ...
Flying's user avatar
  • 2,291
0 votes
1 answer
27 views

Can anyone tell how SMS Api Extension (v1.3) working in civicrm?

Can anyone tell how SMS Api Extension (v1.3) working in civicrm ?
sandeep mohanty's user avatar
2 votes
1 answer
76 views

Unable to give provider name by using SMS Api Extension

I downloaded SMS Api Extension (v1.3) in civicrm version 4.5.0. After that i am unable to give Provider name.(As there is no option to give provider name) Then i went to https://github.com/CiviCooP/...
sandeep mohanty's user avatar
2 votes
1 answer
59 views

Twilio extension installation problem - php query (I think!)

I have installed the twilio extension (extensions, github) on a new civicrm site. I was unable to install using the in civicrm method so uploaded via FTP and then refreshed the installed extension ...
Caroline B's user avatar
1 vote
1 answer
30 views

CiviSMS merge option prior to sending?

When exporting search results or preparing a New Mailing in Civi Mail, there is an option to merge contacts from the same household/address (export) or remove duplicate emails (CiviMail). Does a ...
Allen Hutchison's user avatar