Skip to main content

Questions tagged [configuration]

Filter by
Sorted by
Tagged with
1 vote
1 answer
47 views

Installing CiviCRM on Backdrop site converted from Drupal 7 fails at configuration step

I've been working on moving my elderly Drupal 7 site over to Backdrop CMS, and the last step is getting CiviCRM installed and working on the new site with my existing database (using the instructions ...
Hoosier in AA's user avatar
1 vote
0 answers
30 views

Configuration as code in CiviCRM

I'm working on a Drupal/CiviCRM site and would like to manage as much of the site's configuration as possible using git. My goals are: Improve local developer experience (local, staging, prod) ...
IanEdington's user avatar
0 votes
0 answers
16 views

Cannot register a site from the Configuration Checklist using the "Register a site" menu option

I am trying to register our CiviCRM site (currently running CiviCRM 5.75.2 on Wordpress), but keep getting the following message: "Sorry, we encountered an error! See console log for more details....
aqua's user avatar
  • 11
1 vote
1 answer
16 views

Editing / disallowing certain values in input fields

Is there a way in CIVICRM to not allow certain values in input fields? For instance, I do not want folks to put "Self-Employed" in the Organization field of an organization contact.
Margaret's user avatar
  • 121
0 votes
1 answer
50 views

How do I reset directory settings?

Discovering a problem with image uploads (no directory available in CK) I thought I should set the Resource Directory for images as per recommended using a variable, so I set it to "[cms.root]/...
thoni56's user avatar
  • 1,241
1 vote
1 answer
33 views

Last two mass emails have failed to go out

The error message says something about configuration and “cron job”. I have never managed our organizations emails so I am clueless about how to fix the problem. Talk to me like a 5 year old. Our tech ...
Rachel O'Dell's user avatar
0 votes
0 answers
13 views

I'm unable to add new options to drop down menus - form fields freeze on clicking the mouse

I'm just installing civicrm for the first time under drupal 9. On my very similar test system on my home pc I can add new items to the menus such as defining membership types. But on my real system it ...
Phil Stringer's user avatar
1 vote
1 answer
314 views

What does it mean to "configure your MySQL server for utf8mb4 support" when my database charset and collation are already utf8mb4?

I am about to run the CiviCRM installer, but I get the following warning: CiviCRM MySQL utf8mb4 Support: It is recommended, though not yet required, to configure your MySQL server for utf8mb4 support. ...
kales's user avatar
  • 21
2 votes
1 answer
52 views

Paths are inconsistent

We are having an issue where the /bower_components and /packages paths are being rendered differently than other paths. This is causing the JQuery and other components to not load correctly. I've ...
Brian Payst's user avatar
3 votes
0 answers
23 views

"Register your site" link in Configuration Checklist leads to broken page

Just installed CiviCRM in a new wordpress docker container I pulled this morning. Going through the Configuration Checklist, the 4th link from the top leads to a broken page with a "Page not found" ...
ndroftheline's user avatar
3 votes
0 answers
35 views

Why is my cron run failing following a database move?

I've got a Civi/Wordpress install. Originally all of the codebase was in a directory called dev. When it was ready to go live I moved everything to a directory called default, and I went through all ...
Graham's user avatar
  • 4,135
0 votes
1 answer
23 views

When adding an activity, a new contact can be created, but it only asks for name and email. How to configure (add fields)?

When a CiviCRM user adds an activity, there is an option of adding a new contact through a pop-up (instead of selecting a contact). I can't find any documentation on whether/how this form can be ...
Steve Baird's user avatar
1 vote
1 answer
81 views

What are the pros and cons of using external xml files for CiviCase configuration?

In CiviCase since 4.5-ish there's been an admin screen for configuring case types. Before that it was done using external xml files, and they will still work. What are the pros and cons of each method?...
Demerit's user avatar
  • 24.7k
0 votes
1 answer
31 views

Contact types not updating

When editing or disabling Individual and Organization contact types, the main menu doesn't update the contact type. For example I disabled Student, Parent and Staff for Individual. The options under ...
Patrick's user avatar
  • 147
3 votes
1 answer
139 views

Users with Subscriber role in Wordpress cannot see & access CiviCRM

Users connected with the "subscriber" role in WordPress do not see CiviCRM nor access to it (404 error). It works well with WP admin role. I believe I have configured correctly the permissions in ...
Patrick's user avatar
  • 147
0 votes
0 answers
30 views

Cannot configure Civicrm after installation of the plugin

I installed civicrm plugin on a Wordpress site. When I click on the link to configure it ( CiviCRM is almost ready. You must configure CiviCRM for it to work), I got a blank page. All the versions ...
JF Boisvert's user avatar
12 votes
3 answers
331 views

Reproduce CiviCRM configuration: best practice

I have customized CiviCRM (translation, custom fields, module, view, report, menus, etc.) and I want to reproduce the configuration. What is the best way to go?
bass's user avatar
  • 121
4 votes
2 answers
81 views

method for versioning configuration of civicrm?

Is there a way to version the configuration so we can just roll it back if its a bit broken? Or is the only option full filesystem and db backups?
Jonb's user avatar
  • 315
2 votes
1 answer
44 views

Why is "Billing" location type marked "reserved"?

What I was trying to do was disable the Billing location type, but I see in the database it's marked is_reserved=1, so it won't let you do it through the UI. But on a fresh install it's not even the ...
Demerit's user avatar
  • 24.7k
1 vote
0 answers
25 views

Configuration Checklist does not stay green

WP 4.9.9 and CiviCRM 5.2.1 When going through the Configuration Checklist and completing items and after logging out and back in to CiviCRM the checklist items returns to red. How can we keep them ...
Gary Zimmerman's user avatar
0 votes
1 answer
25 views

How do I find the web root in civicrm.settings.php?

I'd like to set $civicrm_setting['Directory Preferences']['extensionsDir'] = to a files directory relative to the web root. How do I do that?
Interlated's user avatar
0 votes
1 answer
56 views

Getting Apache 500 error when using CiviProxy

Because I haven't seen this topic here, I assume I'm handling a rather basic configuration error, but I've been stuck for three days now: I've downloaded the latest CiviProxy release (0.6.dev1) ...
Anna Kiesinger's user avatar
3 votes
2 answers
75 views

Is there an area in CiviCRM (or a way) for people involved in a case to communicate privately?

When a new case is set up, we need to let the parties involved with that case communicate privately and have their messages and shared docs only accessible to them? Like a shared, but private, message ...
Aaron's user avatar
  • 61
0 votes
1 answer
52 views

civiCRM: Resource Limit Is Reached

when I load the data from the Excel sheet, I have discovered that civiCRM makes excessive use of resources; how to set civi so that this does not happen? Thanks
simonetta officinecollegate's user avatar
1 vote
1 answer
393 views

CiviCRM running very slow on local network

CiviCRM running very slow on local network, but index.php ,phpmyadmin and joomla are fine. What could be the problem? I tried this solution (https://processwire.com/talk/topic/8320-local-dev-server-...
Jennifer Lee's user avatar
2 votes
1 answer
199 views

Wordpress Multisite and CiviCRM with multiple databases

I know that it's possible to have CiviCRM shared across multisite Wordpress, and for a single database to operate in a way that keeps different site's data separately. I'd like to do something ...
fred2's user avatar
  • 403
1 vote
1 answer
498 views

Fatal error: require_once(): Failed opening required 'CRM/Core/Payment/SDD.php'

When I go to Configuration >> System Settings & URL >> Clear Cache and Update Paths https://www.example.com/civicm/admin/setting/updateConfigBackend?reset=1 I tried to reset path and I get a WSOD ...
harshal's user avatar
  • 841
3 votes
2 answers
110 views

Outbound email configuration. Different sending addresses with different servers

We have an issue to solve to operate as well in our Country (Italy). Any organization in our Country must use Certified Email (https://en.wikipedia.org/wiki/Certified_email) to send fiscal and ...
Francesco Garganese's user avatar
3 votes
2 answers
2k views

Additional Fonts CKEditor

I want to configure the font drop-down menu of the CKEditor and add additional fonts there. The Fonts are locally available, and shall be usable for PDFLetters etc. Has anyone made any Progress with ...
Phil_B's user avatar
  • 511
0 votes
1 answer
85 views

Setting the date feature is not working in events (Added Screenshots)

I just installed Civi 4.7.27 on Wordpress 4.9.1 in a subdomain. When configuring the new install, I am noticing something strange with the date settings. The first screenshot shows what I am getting ...
fdarn's user avatar
  • 127
0 votes
1 answer
81 views

Problem with free memberships on contribution page (Resolved)

I am working in CiviCRM 4.7.24/Drupal 7.56. I have a contribution page for member signups. The page is using a price set that we just added a new free member type to. The rest of the member types ...
Pennopoly's user avatar
  • 303
2 votes
0 answers
34 views

Update Canadian (or Australian) currency $ display

CiviCRM simply shows a $ to represent either Can$ (or australian dollars). This can become confusing when $ currencies mix. It keeps these symbols in the database. I suspect I can do something like ...
commonpike's user avatar
  • 1,191
1 vote
2 answers
189 views

SOLVED is Civicrm compatible with Litespeed technology?

I just upgrade my service provider from apache to litespeed webserver and Civicrm stop to work. The error is in a lot of page: Sorry but we are not able to provide this at the moment. We can't load ...
pk825's user avatar
  • 141
3 votes
2 answers
56 views

Why does configuration option stay red?

I am very new to CiviCRM. I am setting the Configuration Checklist options. After setting one, and saving, it remains red. Have I missed something?
Reed Gustow's user avatar
2 votes
1 answer
53 views

administrative checklist on multisite

We have a multisite on WP that shares one db. I am unclear if some settings are universal or if some are unique to each site. I'm referencing: administer > administrative console > configuration ...
Andy Burns's user avatar
  • 3,711
0 votes
3 answers
31 views

How to mail to the default contact person of a member organization with more employees?

I am working for a customer that has organizations as members. The employees are also registered, and a member organization must have a main contact. All official communication is sent to the main ...
Kainuk - CiviCooP's user avatar
1 vote
2 answers
119 views

CRM/Core/Config.php line 41 throwing 500 error with new require_once api/api.php

Just updated our WP install from 4.7.22 to 4.7.23 -- but can't run the db update script, because whenever I rename the 4.7.23 folder to civicrm, I subsequently get 500 internal server errors while ...
Prónay's user avatar
  • 604
2 votes
1 answer
49 views

configuring SMTP on windows 7 for Civicrm

I am running CiviCRM 4.7.20 on Windows 7, Wordpress. CiviCRM will be accessible only in our LAN network. Want to use the mail functionalities. Got stuck with the email configuration. Bit confused with ...
Parthibaraj Rajasekar's user avatar
1 vote
1 answer
67 views

Initial payment processor setup for PayPal

I am trying to build a form for membership. How can I initially configure PayPal for payment processing?
AJC Ofiice's user avatar
2 votes
2 answers
179 views

Staging Site: staging.site.com/civicrm 404 WordPress

All paths seem to be set up correctly, I've gone through Pointing to /civicrm breaks Wordpress site, 404 HTTP response and the forum link posted on there but with no success So for example staging....
Chris's user avatar
  • 31
1 vote
1 answer
39 views

Membership Director change

We recently changed Membership director, but the old director stills receives email notification when new member sign up. How do we change that? In general, how do we set-up email forwarding? ...
user4290's user avatar
0 votes
1 answer
205 views

How to change ckEditors config.colorButton_colors

I previously did this by hacking config.colorButton_colors = 'fff,eee,ccc,aaa,999,666,333,000'; into ./sites/all/modules/civicrm/packages/ckeditor/config.js the config has moved .. I can ...
commonpike's user avatar
  • 1,191
1 vote
2 answers
698 views

Cannot Find Civicrm.settings.php file

I'm relatively new to CiviCRM so this might sound like a question with an obvious answer. I have set up my cron for my drupal CiviCRM site with easycron.com and have found that it always reports back ...
Matthew's user avatar
  • 293
0 votes
1 answer
49 views

trouble with CiviCRM Installer on wordpress

I am trying to setup CiviCRM 4.7 on most recent Wordpress -- copied the folder to /var/www/html/wp-content/plugins/ and was able to see the plugins in Wordpress. When I click on "configure CiviCRM", ...
sc3339's user avatar
  • 1
5 votes
1 answer
87 views

Monitor ConfigAndLog .log file in real time

I am upgrading the CiviCRM and would like to monitor the current .log file that is in <drupal root>/sites/default/files/civicrm/ConfigAndLog/ as it's being updated, in real time. Currently, I ...
Christia's user avatar
  • 2,457
0 votes
1 answer
200 views

Using a Variable/Token for Config Directories to Get Site Root Path

I am using Drupal 7 with CiviCRM 4.7.12. When setting the Directories for CiviCRM... I know you can use [civicrm.files] and [civicrm.root] to get file system paths. However, I have my extensions, ...
Sleewok's user avatar
  • 1,146
1 vote
1 answer
69 views

Why is my dashboard showing 503 errors? Is this a host issue or a civi config issue?

Civi seems to be working normally, but all dashboard items are showing 503 errors (ngnix). Any ideas of what to check? Hosted on Arvixe.
Cullen McGough's user avatar
1 vote
3 answers
273 views

Where is include_path set?

I try to get rid of this persistent and annoying warning message: Warning: is_dir(): open_basedir restriction in effect. File(/usr/share/pear/api/v3) is not within the allowed path(s): (/var/...
ñull's user avatar
  • 1,208
2 votes
1 answer
189 views

CiviCRM installed, but configuration screen not as described

after installing the CiviCRM plugin, I read:"CiviCRM is almost ready. You must configure CiviCRM for it to work." If I click the link to configure, or do the following: "Then go to Settings > CiviCRM ...
Brian Cady's user avatar
1 vote
1 answer
67 views

SOLVED - CiviCRM Cron Configuration on Drupal 7 throws unable to find key error with duplicate root folder in error message

I tried to find the answer here, in the old forum, and many searches on the Googoracle to avail. Here is my problem The requested page "/cm_starterkit_moderate-7.x-2.0-beta7/cm_starterkit_moderate-7....
Rod W's user avatar
  • 93