Questions tagged [configuration]

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How do you edit a banner with a link on the website homepage?

I need to edit this banner which is located on the homepage. I need to change the colour, text and link on the Salford CVS website.
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How should I configure default time zones for Wordpress, CiviCRM, PHP, and MySQL?

Wordpress's time zone is set to "New York", PHP is set to "UTF", and MySQL is set to a UK time zone. Is the proper configuration to set each of these to "New York", or ...
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1 answer
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Last two mass emails have failed to go out

The error message says something about configuration and “cron job”. I have never managed our organizations emails so I am clueless about how to fix the problem. Talk to me like a 5 year old. Our tech ...
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0 answers
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I'm unable to add new options to drop down menus - form fields freeze on clicking the mouse

I'm just installing civicrm for the first time under drupal 9. On my very similar test system on my home pc I can add new items to the menus such as defining membership types. But on my real system it ...
1 vote
1 answer
240 views

What does it mean to "configure your MySQL server for utf8mb4 support" when my database charset and collation are already utf8mb4?

I am about to run the CiviCRM installer, but I get the following warning: CiviCRM MySQL utf8mb4 Support: It is recommended, though not yet required, to configure your MySQL server for utf8mb4 support. ...
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2 votes
1 answer
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Paths are inconsistent

We are having an issue where the /bower_components and /packages paths are being rendered differently than other paths. This is causing the JQuery and other components to not load correctly. I've ...
3 votes
0 answers
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"Register your site" link in Configuration Checklist leads to broken page

Just installed CiviCRM in a new wordpress docker container I pulled this morning. Going through the Configuration Checklist, the 4th link from the top leads to a broken page with a "Page not found" ...
3 votes
0 answers
30 views

Why is my cron run failing following a database move?

I've got a Civi/Wordpress install. Originally all of the codebase was in a directory called dev. When it was ready to go live I moved everything to a directory called default, and I went through all ...
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1 answer
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When adding an activity, a new contact can be created, but it only asks for name and email. How to configure (add fields)?

When a CiviCRM user adds an activity, there is an option of adding a new contact through a pop-up (instead of selecting a contact). I can't find any documentation on whether/how this form can be ...
1 vote
1 answer
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What are the pros and cons of using external xml files for CiviCase configuration?

In CiviCase since 4.5-ish there's been an admin screen for configuring case types. Before that it was done using external xml files, and they will still work. What are the pros and cons of each method?...
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1 answer
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Contact types not updating

When editing or disabling Individual and Organization contact types, the main menu doesn't update the contact type. For example I disabled Student, Parent and Staff for Individual. The options under ...
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1 answer
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Users with Subscriber role in Wordpress cannot see & access CiviCRM

Users connected with the "subscriber" role in WordPress do not see CiviCRM nor access to it (404 error). It works well with WP admin role. I believe I have configured correctly the permissions in ...
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Cannot configure Civicrm after installation of the plugin

I installed civicrm plugin on a Wordpress site. When I click on the link to configure it ( CiviCRM is almost ready. You must configure CiviCRM for it to work), I got a blank page. All the versions ...
9 votes
3 answers
263 views

Reproduce CiviCRM configuration: best practice

I have customized CiviCRM (translation, custom fields, module, view, report, menus, etc.) and I want to reproduce the configuration. What is the best way to go?
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4 votes
2 answers
69 views

method for versioning configuration of civicrm?

Is there a way to version the configuration so we can just roll it back if its a bit broken? Or is the only option full filesystem and db backups?
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2 votes
1 answer
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Why is "Billing" location type marked "reserved"?

What I was trying to do was disable the Billing location type, but I see in the database it's marked is_reserved=1, so it won't let you do it through the UI. But on a fresh install it's not even the ...
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1 vote
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Configuration Checklist does not stay green

WP 4.9.9 and CiviCRM 5.2.1 When going through the Configuration Checklist and completing items and after logging out and back in to CiviCRM the checklist items returns to red. How can we keep them ...
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1 answer
21 views

How do I find the web root in civicrm.settings.php?

I'd like to set $civicrm_setting['Directory Preferences']['extensionsDir'] = to a files directory relative to the web root. How do I do that?
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1 answer
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Getting Apache 500 error when using CiviProxy

Because I haven't seen this topic here, I assume I'm handling a rather basic configuration error, but I've been stuck for three days now: I've downloaded the latest CiviProxy release (0.6.dev1) ...
3 votes
2 answers
72 views

Is there an area in CiviCRM (or a way) for people involved in a case to communicate privately?

When a new case is set up, we need to let the parties involved with that case communicate privately and have their messages and shared docs only accessible to them? Like a shared, but private, message ...
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1 answer
51 views

civiCRM: Resource Limit Is Reached

when I load the data from the Excel sheet, I have discovered that civiCRM makes excessive use of resources; how to set civi so that this does not happen? Thanks
1 vote
1 answer
291 views

CiviCRM running very slow on local network

CiviCRM running very slow on local network, but index.php ,phpmyadmin and joomla are fine. What could be the problem? I tried this solution (https://processwire.com/talk/topic/8320-local-dev-server-...
2 votes
1 answer
177 views

Wordpress Multisite and CiviCRM with multiple databases

I know that it's possible to have CiviCRM shared across multisite Wordpress, and for a single database to operate in a way that keeps different site's data separately. I'd like to do something ...
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1 vote
1 answer
482 views

Fatal error: require_once(): Failed opening required 'CRM/Core/Payment/SDD.php'

When I go to Configuration >> System Settings & URL >> Clear Cache and Update Paths https://www.example.com/civicm/admin/setting/updateConfigBackend?reset=1 I tried to reset path and I get a WSOD ...
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3 votes
2 answers
96 views

Outbound email configuration. Different sending addresses with different servers

We have an issue to solve to operate as well in our Country (Italy). Any organization in our Country must use Certified Email (https://en.wikipedia.org/wiki/Certified_email) to send fiscal and ...
3 votes
2 answers
2k views

Additional Fonts CKEditor

I want to configure the font drop-down menu of the CKEditor and add additional fonts there. The Fonts are locally available, and shall be usable for PDFLetters etc. Has anyone made any Progress with ...
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1 answer
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Setting the date feature is not working in events (Added Screenshots)

I just installed Civi 4.7.27 on Wordpress 4.9.1 in a subdomain. When configuring the new install, I am noticing something strange with the date settings. The first screenshot shows what I am getting ...
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1 answer
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Problem with free memberships on contribution page (Resolved)

I am working in CiviCRM 4.7.24/Drupal 7.56. I have a contribution page for member signups. The page is using a price set that we just added a new free member type to. The rest of the member types ...
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2 votes
0 answers
30 views

Update Canadian (or Australian) currency $ display

CiviCRM simply shows a $ to represent either Can$ (or australian dollars). This can become confusing when $ currencies mix. It keeps these symbols in the database. I suspect I can do something like ...
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1 vote
2 answers
148 views

SOLVED is Civicrm compatible with Litespeed technology?

I just upgrade my service provider from apache to litespeed webserver and Civicrm stop to work. The error is in a lot of page: Sorry but we are not able to provide this at the moment. We can't load ...
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3 votes
2 answers
45 views

Why does configuration option stay red?

I am very new to CiviCRM. I am setting the Configuration Checklist options. After setting one, and saving, it remains red. Have I missed something?
2 votes
1 answer
51 views

administrative checklist on multisite

We have a multisite on WP that shares one db. I am unclear if some settings are universal or if some are unique to each site. I'm referencing: administer > administrative console > configuration ...
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3 answers
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How to mail to the default contact person of a member organization with more employees?

I am working for a customer that has organizations as members. The employees are also registered, and a member organization must have a main contact. All official communication is sent to the main ...
1 vote
2 answers
93 views

CRM/Core/Config.php line 41 throwing 500 error with new require_once api/api.php

Just updated our WP install from 4.7.22 to 4.7.23 -- but can't run the db update script, because whenever I rename the 4.7.23 folder to civicrm, I subsequently get 500 internal server errors while ...
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2 votes
1 answer
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configuring SMTP on windows 7 for Civicrm

I am running CiviCRM 4.7.20 on Windows 7, Wordpress. CiviCRM will be accessible only in our LAN network. Want to use the mail functionalities. Got stuck with the email configuration. Bit confused with ...
1 vote
1 answer
66 views

Initial payment processor setup for PayPal

I am trying to build a form for membership. How can I initially configure PayPal for payment processing?
2 votes
2 answers
170 views

Staging Site: staging.site.com/civicrm 404 WordPress

All paths seem to be set up correctly, I've gone through Pointing to /civicrm breaks Wordpress site, 404 HTTP response and the forum link posted on there but with no success So for example staging....
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1 vote
1 answer
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Membership Director change

We recently changed Membership director, but the old director stills receives email notification when new member sign up. How do we change that? In general, how do we set-up email forwarding? ...
0 votes
1 answer
180 views

How to change ckEditors config.colorButton_colors

I previously did this by hacking config.colorButton_colors = 'fff,eee,ccc,aaa,999,666,333,000'; into ./sites/all/modules/civicrm/packages/ckeditor/config.js the config has moved .. I can ...
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1 vote
2 answers
558 views

Cannot Find Civicrm.settings.php file

I'm relatively new to CiviCRM so this might sound like a question with an obvious answer. I have set up my cron for my drupal CiviCRM site with easycron.com and have found that it always reports back ...
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1 answer
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trouble with CiviCRM Installer on wordpress

I am trying to setup CiviCRM 4.7 on most recent Wordpress -- copied the folder to /var/www/html/wp-content/plugins/ and was able to see the plugins in Wordpress. When I click on "configure CiviCRM", ...
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5 votes
1 answer
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Monitor ConfigAndLog .log file in real time

I am upgrading the CiviCRM and would like to monitor the current .log file that is in <drupal root>/sites/default/files/civicrm/ConfigAndLog/ as it's being updated, in real time. Currently, I ...
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0 votes
1 answer
194 views

Using a Variable/Token for Config Directories to Get Site Root Path

I am using Drupal 7 with CiviCRM 4.7.12. When setting the Directories for CiviCRM... I know you can use [civicrm.files] and [civicrm.root] to get file system paths. However, I have my extensions, ...
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1 vote
1 answer
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Why is my dashboard showing 503 errors? Is this a host issue or a civi config issue?

Civi seems to be working normally, but all dashboard items are showing 503 errors (ngnix). Any ideas of what to check? Hosted on Arvixe.
1 vote
3 answers
247 views

Where is include_path set?

I try to get rid of this persistent and annoying warning message: Warning: is_dir(): open_basedir restriction in effect. File(/usr/share/pear/api/v3) is not within the allowed path(s): (/var/...
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2 votes
1 answer
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CiviCRM installed, but configuration screen not as described

after installing the CiviCRM plugin, I read:"CiviCRM is almost ready. You must configure CiviCRM for it to work." If I click the link to configure, or do the following: "Then go to Settings > CiviCRM ...
1 vote
1 answer
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SOLVED - CiviCRM Cron Configuration on Drupal 7 throws unable to find key error with duplicate root folder in error message

I tried to find the answer here, in the old forum, and many searches on the Googoracle to avail. Here is my problem The requested page "/cm_starterkit_moderate-7.x-2.0-beta7/cm_starterkit_moderate-7....
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5 votes
2 answers
168 views

Why can't I save search preferences? Specifically 'Autocomplete Results'

On my 4.6.14 system I'd like to change the 'Autocomplete results' to (say) 15, but it won't save. This is in 'Administer/Customise Data and Screens/Search Preferences'. I've can change the 'Smart ...
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1 answer
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"Related Permissions Module" settings

I installed the extension "Related Permissions Module", and now how do to configure the acl for single organization?
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Where is customPHPPathDir set in 4.7.0?

This appears to be missing. I can't get CiviCRM to execute custom PHP code. /CRM/Core/Config/Runtime.php at line 139 references $this->customPHPPathDir but there is no such member variable of this ...
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