Questions tagged [configuration]

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15
votes
1answer
673 views

How do I send to Multiple Email Addresses for a contact in CiviMail?

Is there a way to configure CiviCRM so that it will send emails to all email addresses on a contact record? If not, then how do you best utilize multiple email addresses on a contact (individual, ...
0
votes
0answers
9 views

How should I configure default time zones for Wordpress, CiviCRM, PHP, and MySQL?

Wordpress's time zone is set to "New York", PHP is set to "UTF", and MySQL is set to a UK time zone. Is the proper configuration to set each of these to "New York", or ...
1
vote
1answer
26 views

Last two mass emails have failed to go out

The error message says something about configuration and “cron job”. I have never managed our organizations emails so I am clueless about how to fix the problem. Talk to me like a 5 year old. Our tech ...
0
votes
0answers
27 views

Resource URLs Screen has the wrong [civicrm.root]

I set up a test domain with fresh installs of Drupal 9.1.9 / CiviCRM 5.37.2 / CiviMobileAPI 5.6.1 / PHP 7.4.14 / Android 8.0.0 Everything seemed to work fine, but I’m having problems with CiviMobile. ...
0
votes
0answers
11 views

I'm unable to add new options to drop down menus - form fields freeze on clicking the mouse

I'm just installing civicrm for the first time under drupal 9. On my very similar test system on my home pc I can add new items to the menus such as defining membership types. But on my real system it ...
9
votes
3answers
246 views

Reproduce CiviCRM configuration: best practice

I have customized CiviCRM (translation, custom fields, module, view, report, menus, etc.) and I want to reproduce the configuration. What is the best way to go?
1
vote
1answer
179 views

What does it mean to "configure your MySQL server for utf8mb4 support" when my database charset and collation are already utf8mb4?

I am about to run the CiviCRM installer, but I get the following warning: CiviCRM MySQL utf8mb4 Support: It is recommended, though not yet required, to configure your MySQL server for utf8mb4 support. ...
0
votes
1answer
81 views

Setting the date feature is not working in events (Added Screenshots)

I just installed Civi 4.7.27 on Wordpress 4.9.1 in a subdomain. When configuring the new install, I am noticing something strange with the date settings. The first screenshot shows what I am getting ...
2
votes
1answer
35 views

Paths are inconsistent

We are having an issue where the /bower_components and /packages paths are being rendered differently than other paths. This is causing the JQuery and other components to not load correctly. I've ...
10
votes
3answers
172 views

How can CiviCRM manage and deploy configuration?

Motivation: we're looking into building something in this space for a current project, so this question is intended to identify what approaches are already available / being utilised. For multi-...
3
votes
0answers
19 views

"Register your site" link in Configuration Checklist leads to broken page

Just installed CiviCRM in a new wordpress docker container I pulled this morning. Going through the Configuration Checklist, the 4th link from the top leads to a broken page with a "Page not found" ...
3
votes
0answers
27 views

Why is my cron run failing following a database move?

I've got a Civi/Wordpress install. Originally all of the codebase was in a directory called dev. When it was ready to go live I moved everything to a directory called default, and I went through all ...
0
votes
1answer
16 views

When adding an activity, a new contact can be created, but it only asks for name and email. How to configure (add fields)?

When a CiviCRM user adds an activity, there is an option of adding a new contact through a pop-up (instead of selecting a contact). I can't find any documentation on whether/how this form can be ...
1
vote
1answer
48 views

What are the pros and cons of using external xml files for CiviCase configuration?

In CiviCase since 4.5-ish there's been an admin screen for configuring case types. Before that it was done using external xml files, and they will still work. What are the pros and cons of each method?...
2
votes
1answer
66 views

Users with Subscriber role in Wordpress cannot see & access CiviCRM

Users connected with the "subscriber" role in WordPress do not see CiviCRM nor access to it (404 error). It works well with WP admin role. I believe I have configured correctly the permissions in ...
0
votes
1answer
27 views

Contact types not updating

When editing or disabling Individual and Organization contact types, the main menu doesn't update the contact type. For example I disabled Student, Parent and Staff for Individual. The options under ...
4
votes
2answers
67 views

method for versioning configuration of civicrm?

Is there a way to version the configuration so we can just roll it back if its a bit broken? Or is the only option full filesystem and db backups?
0
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0answers
18 views

Cannot configure Civicrm after installation of the plugin

I installed civicrm plugin on a Wordpress site. When I click on the link to configure it ( CiviCRM is almost ready. You must configure CiviCRM for it to work), I got a blank page. All the versions ...
2
votes
1answer
31 views

Why is "Billing" location type marked "reserved"?

What I was trying to do was disable the Billing location type, but I see in the database it's marked is_reserved=1, so it won't let you do it through the UI. But on a fresh install it's not even the ...
1
vote
0answers
18 views

Configuration Checklist does not stay green

WP 4.9.9 and CiviCRM 5.2.1 When going through the Configuration Checklist and completing items and after logging out and back in to CiviCRM the checklist items returns to red. How can we keep them ...
0
votes
1answer
21 views

How do I find the web root in civicrm.settings.php?

I'd like to set $civicrm_setting['Directory Preferences']['extensionsDir'] = to a files directory relative to the web root. How do I do that?
0
votes
1answer
50 views

civiCRM: Resource Limit Is Reached

when I load the data from the Excel sheet, I have discovered that civiCRM makes excessive use of resources; how to set civi so that this does not happen? Thanks
0
votes
1answer
33 views

Getting Apache 500 error when using CiviProxy

Because I haven't seen this topic here, I assume I'm handling a rather basic configuration error, but I've been stuck for three days now: I've downloaded the latest CiviProxy release (0.6.dev1) ...
21
votes
3answers
853 views

How can I disable households?

Our organization does not use households. As a training/usability issue for our volunteers, we would like to disable the concept entirely or at least hide them from view. There does not appear to be a ...
3
votes
2answers
69 views

Is there an area in CiviCRM (or a way) for people involved in a case to communicate privately?

When a new case is set up, we need to let the parties involved with that case communicate privately and have their messages and shared docs only accessible to them? Like a shared, but private, message ...
7
votes
6answers
3k views

**Network Error - Unable to reach the server

I am the manager of our organizations Drupal/CiviCRM site. Since we are an all-volunteer organization, I have other managing certain aspects of the system. One of our board members is responsible for ...
8
votes
2answers
358 views

How should I configure CiviMember so both individuals and organizations can hold memberships?

I've got CiviCRM installed for a non-profit client whose membership base is small organizations (theater ensembles) and individuals. I am now considering that I may have fundamentally engineered this ...
1
vote
1answer
265 views

CiviCRM running very slow on local network

CiviCRM running very slow on local network, but index.php ,phpmyadmin and joomla are fine. What could be the problem? I tried this solution (https://processwire.com/talk/topic/8320-local-dev-server-...
2
votes
1answer
160 views

Wordpress Multisite and CiviCRM with multiple databases

I know that it's possible to have CiviCRM shared across multisite Wordpress, and for a single database to operate in a way that keeps different site's data separately. I'd like to do something ...
3
votes
2answers
1k views

Additional Fonts CKEditor

I want to configure the font drop-down menu of the CKEditor and add additional fonts there. The Fonts are locally available, and shall be usable for PDFLetters etc. Has anyone made any Progress with ...
1
vote
1answer
472 views

Fatal error: require_once(): Failed opening required 'CRM/Core/Payment/SDD.php'

When I go to Configuration >> System Settings & URL >> Clear Cache and Update Paths https://www.example.com/civicm/admin/setting/updateConfigBackend?reset=1 I tried to reset path and I get a WSOD ...
3
votes
2answers
87 views

Outbound email configuration. Different sending addresses with different servers

We have an issue to solve to operate as well in our Country (Italy). Any organization in our Country must use Certified Email (https://en.wikipedia.org/wiki/Certified_email) to send fiscal and ...
0
votes
1answer
73 views

Problem with free memberships on contribution page (Resolved)

I am working in CiviCRM 4.7.24/Drupal 7.56. I have a contribution page for member signups. The page is using a price set that we just added a new free member type to. The rest of the member types ...
1
vote
2answers
140 views

SOLVED is Civicrm compatible with Litespeed technology?

I just upgrade my service provider from apache to litespeed webserver and Civicrm stop to work. The error is in a lot of page: Sorry but we are not able to provide this at the moment. We can't load ...
2
votes
0answers
29 views

Update Canadian (or Australian) currency $ display

CiviCRM simply shows a $ to represent either Can$ (or australian dollars). This can become confusing when $ currencies mix. It keeps these symbols in the database. I suspect I can do something like ...
3
votes
2answers
43 views

Why does configuration option stay red?

I am very new to CiviCRM. I am setting the Configuration Checklist options. After setting one, and saving, it remains red. Have I missed something?
1
vote
2answers
82 views

CRM/Core/Config.php line 41 throwing 500 error with new require_once api/api.php

Just updated our WP install from 4.7.22 to 4.7.23 -- but can't run the db update script, because whenever I rename the 4.7.23 folder to civicrm, I subsequently get 500 internal server errors while ...
1
vote
1answer
37 views

Membership Director change

We recently changed Membership director, but the old director stills receives email notification when new member sign up. How do we change that? In general, how do we set-up email forwarding? ...
5
votes
2answers
618 views

Pointing to /civicrm breaks Wordpress site, 404 HTTP response

The requested URL /civicrm was not found on this server. CiviCRM 4.6.3 Wordpress 4.1.1 After having created a campaign widget the example.com/civicrm returns a 404 HTTP response, when clicking on "...
2
votes
1answer
51 views

administrative checklist on multisite

We have a multisite on WP that shares one db. I am unclear if some settings are universal or if some are unique to each site. I'm referencing: administer > administrative console > configuration ...
0
votes
3answers
31 views

How to mail to the default contact person of a member organization with more employees?

I am working for a customer that has organizations as members. The employees are also registered, and a member organization must have a main contact. All official communication is sent to the main ...
2
votes
1answer
45 views

configuring SMTP on windows 7 for Civicrm

I am running CiviCRM 4.7.20 on Windows 7, Wordpress. CiviCRM will be accessible only in our LAN network. Want to use the mail functionalities. Got stuck with the email configuration. Bit confused with ...
1
vote
1answer
59 views

Initial payment processor setup for PayPal

I am trying to build a form for membership. How can I initially configure PayPal for payment processing?
2
votes
1answer
140 views

CiviCRM installed, but configuration screen not as described

after installing the CiviCRM plugin, I read:"CiviCRM is almost ready. You must configure CiviCRM for it to work." If I click the link to configure, or do the following: "Then go to Settings > CiviCRM ...
2
votes
2answers
164 views

Staging Site: staging.site.com/civicrm 404 WordPress

All paths seem to be set up correctly, I've gone through Pointing to /civicrm breaks Wordpress site, 404 HTTP response and the forum link posted on there but with no success So for example staging....
4
votes
2answers
199 views

Is there an easy way to add YTD giving to receipts?

We have a client that we moved from Donorperfect who brought up that they feel the receipt tools are incomplete without the ability to include YTD (year to date) giving on receipts. This seems like a ...
5
votes
2answers
168 views

Why can't I save search preferences? Specifically 'Autocomplete Results'

On my 4.6.14 system I'd like to change the 'Autocomplete results' to (say) 15, but it won't save. This is in 'Administer/Customise Data and Screens/Search Preferences'. I've can change the 'Smart ...
0
votes
1answer
157 views

How to change ckEditors config.colorButton_colors

I previously did this by hacking config.colorButton_colors = 'fff,eee,ccc,aaa,999,666,333,000'; into ./sites/all/modules/civicrm/packages/ckeditor/config.js the config has moved .. I can ...
1
vote
2answers
517 views

Cannot Find Civicrm.settings.php file

I'm relatively new to CiviCRM so this might sound like a question with an obvious answer. I have set up my cron for my drupal CiviCRM site with easycron.com and have found that it always reports back ...
0
votes
1answer
41 views

trouble with CiviCRM Installer on wordpress

I am trying to setup CiviCRM 4.7 on most recent Wordpress -- copied the folder to /var/www/html/wp-content/plugins/ and was able to see the plugins in Wordpress. When I click on "configure CiviCRM", ...