Questions tagged [configuration]

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20
votes
3answers
695 views

How can I disable households?

Our organization does not use households. As a training/usability issue for our volunteers, we would like to disable the concept entirely or at least hide them from view. There does not appear to be a ...
15
votes
1answer
492 views

How do I send to Multiple Email Addresses for a contact in CiviMail?

Is there a way to configure CiviCRM so that it will send emails to all email addresses on a contact record? If not, then how do you best utilize multiple email addresses on a contact (individual, ...
9
votes
3answers
142 views

Reproduce CiviCRM configuration: best practice

I have customized CiviCRM (translation, custom fields, module, view, report, menus, etc.) and I want to reproduce the configuration. What is the best way to go?
8
votes
2answers
316 views

How should I configure CiviMember so both individuals and organizations can hold memberships?

I've got CiviCRM installed for a non-profit client whose membership base is small organizations (theater ensembles) and individuals. I am now considering that I may have fundamentally engineered this ...
7
votes
6answers
3k views

**Network Error - Unable to reach the server

I am the manager of our organizations Drupal/CiviCRM site. Since we are an all-volunteer organization, I have other managing certain aspects of the system. One of our board members is responsible for ...
7
votes
4answers
2k views

How do I configure SMTP with STARTTLS?

I know that CiviCRM can send e-mail using SMTP and SSL by prefixing ssl:// to the SMTP server name, but my organization uses Office365, which only supports SMTP with TLS. Is there a way to get CiviCRM ...
7
votes
2answers
125 views

How can CiviCRM manage and deploy configuration?

Motivation: we're looking into building something in this space for a current project, so this question is intended to identify what approaches are already available / being utilised. For multi-...
5
votes
2answers
517 views

Pointing to /civicrm breaks Wordpress site, 404 HTTP response

The requested URL /civicrm was not found on this server. CiviCRM 4.6.3 Wordpress 4.1.1 After having created a campaign widget the example.com/civicrm returns a 404 HTTP response, when clicking on "...
5
votes
1answer
60 views

Monitor ConfigAndLog .log file in real time

I am upgrading the CiviCRM and would like to monitor the current .log file that is in <drupal root>/sites/default/files/civicrm/ConfigAndLog/ as it's being updated, in real time. Currently, I ...
5
votes
1answer
123 views

Hosting provider claims normal use of CiviCRM is “brute force attack”

In using CiviCRM on a shared server with a local hosting provider, my IP address continually gets blocked by the server's security script. According to my provider my [legitimate CiviCRM] activity is ...
5
votes
1answer
231 views

In Wordpress, I want to convert my installation from an external database to use the default database

I am using CiviCRM on WordPress and I am moving my hosting to WP Engine - where I have all of my other sites hosted. Unfortunately, I set this instance of CiviCRM to use a separate database, however, ...
5
votes
2answers
148 views

Why can't I save search preferences? Specifically 'Autocomplete Results'

On my 4.6.14 system I'd like to change the 'Autocomplete results' to (say) 15, but it won't save. This is in 'Administer/Customise Data and Screens/Search Preferences'. I've can change the 'Smart ...
4
votes
4answers
704 views

CiviCRM does not have permission to write temp files

Two users are trying to access the temp files (where, for instance, the compiled templates are stored): www-data (when it's accessed from the website) and the sysadmin that run drush commands By ...
4
votes
2answers
191 views

Is there an easy way to add YTD giving to receipts?

We have a client that we moved from Donorperfect who brought up that they feel the receipt tools are incomplete without the ability to include YTD (year to date) giving on receipts. This seems like a ...
4
votes
2answers
74 views

Are there potential problems with per-subdomain installs?

I'm being forced to break up one CiviCRM (in Drupal) database into several separate ones, and it seems that using subdomains would be the most elegant way to do so. That is to say I would copy website....
4
votes
2answers
49 views

method for versioning configuration of civicrm?

Is there a way to version the configuration so we can just roll it back if its a bit broken? Or is the only option full filesystem and db backups?
4
votes
2answers
288 views

Return-Path vs. unsubscribe and X-CiviMail-Bounce

Is there any reason that Civi would set unsubscribe and X-CiviMail-Bounce properly, but set return-path to reply-to instead? See the (modified) headers below. We changed mail servers not too long ...
3
votes
2answers
682 views

Additional Fonts CKEditor

I want to configure the font drop-down menu of the CKEditor and add additional fonts there. The Fonts are locally available, and shall be usable for PDFLetters etc. Has anyone made any Progress with ...
3
votes
2answers
61 views

Is there an area in CiviCRM (or a way) for people involved in a case to communicate privately?

When a new case is set up, we need to let the parties involved with that case communicate privately and have their messages and shared docs only accessible to them? Like a shared, but private, message ...
3
votes
2answers
48 views

Outbound email configuration. Different sending addresses with different servers

We have an issue to solve to operate as well in our Country (Italy). Any organization in our Country must use Certified Email (https://en.wikipedia.org/wiki/Certified_email) to send fiscal and ...
3
votes
2answers
40 views

Why does configuration option stay red?

I am very new to CiviCRM. I am setting the Configuration Checklist options. After setting one, and saving, it remains red. Have I missed something?
2
votes
2answers
55 views

Onboarding CIVICRM

My name is Nada Kartouch and I am helping thinkforward charity to find suitable CRM system to support their work. The charity is based in London and looks after less-privileged teenagers to help ...
2
votes
2answers
138 views

How do I set up CiviMail on Wordpress CiviCRM plugin?

I'm using CiviCRM as a Wordpress plugin on localhost. I'm trying to configure outbound email service. I'm using Linux system. I go to Administer > System Settings > Outbound Email (SMTP/Sendmail), ...
2
votes
1answer
30 views

Why is “Billing” location type marked “reserved”?

What I was trying to do was disable the Billing location type, but I see in the database it's marked is_reserved=1, so it won't let you do it through the UI. But on a fresh install it's not even the ...
2
votes
1answer
116 views

Wordpress Multisite and CiviCRM with multiple databases

I know that it's possible to have CiviCRM shared across multisite Wordpress, and for a single database to operate in a way that keeps different site's data separately. I'd like to do something ...
2
votes
1answer
47 views

administrative checklist on multisite

We have a multisite on WP that shares one db. I am unclear if some settings are universal or if some are unique to each site. I'm referencing: administer > administrative console > configuration ...
2
votes
1answer
38 views

configuring SMTP on windows 7 for Civicrm

I am running CiviCRM 4.7.20 on Windows 7, Wordpress. CiviCRM will be accessible only in our LAN network. Want to use the mail functionalities. Got stuck with the email configuration. Bit confused with ...
2
votes
2answers
133 views

Staging Site: staging.site.com/civicrm 404 WordPress

All paths seem to be set up correctly, I've gone through Pointing to /civicrm breaks Wordpress site, 404 HTTP response and the forum link posted on there but with no success So for example staging....
2
votes
1answer
144 views

Minor Problems with CKEditor

I have a minor problem with the configuration over the GUI of the CKEditor. In short words: It doesn't work! ;-) I took a view into this, and it seems, it is a problem on my server with the url ...
2
votes
1answer
130 views

CiviCRM installed, but configuration screen not as described

after installing the CiviCRM plugin, I read:"CiviCRM is almost ready. You must configure CiviCRM for it to work." If I click the link to configure, or do the following: "Then go to Settings > CiviCRM ...
2
votes
2answers
45 views

Security Configuration and Programming Guidance

I'm a security person. I have a non-profit that wants to use CiviCRM. What are the nitty-gritty details that I need to know? I will handle the hard technical stuff for them. The only information of ...
2
votes
1answer
100 views

Wordpress plugin configuration will not launch

I have installed CiviCRM on my wordpress site and I am able to activate the plugin. When I go to the configuration page, I get a blank screen and nothing happens. No errors are generated but I can't ...
2
votes
0answers
28 views

Update Canadian (or Australian) currency $ display

CiviCRM simply shows a $ to represent either Can$ (or australian dollars). This can become confusing when $ currencies mix. It keeps these symbols in the database. I suspect I can do something like ...
2
votes
0answers
44 views

Advice on moving CiviCRM Configuration only when launching a new site

Can anyone shed some light on the best way to move CiviCRM settings only when launching a new site. Essentially we want to be able to launch our Drupal 7 CiviCRM 4.6.9 (as of today) like a one click ...
1
vote
1answer
151 views

CiviCRM running very slow on local network

CiviCRM running very slow on local network, but index.php ,phpmyadmin and joomla are fine. What could be the problem? I tried this solution (https://processwire.com/talk/topic/8320-local-dev-server-...
1
vote
1answer
95 views

Using Paypal with Authorize.net?

Authorize.net boosts this http://www.authorize.net/solutions/merchantsolutions/merchantservices/paypal/ How would I configure CiviCRM to use the Auth.net payment processor for processing Paypal ...
1
vote
1answer
378 views

Fatal error: require_once(): Failed opening required 'CRM/Core/Payment/SDD.php'

When I go to Configuration >> System Settings & URL >> Clear Cache and Update Paths https://www.example.com/civicm/admin/setting/updateConfigBackend?reset=1 I tried to reset path and I get a WSOD ...
1
vote
2answers
107 views

SOLVED is Civicrm compatible with Litespeed technology?

I just upgrade my service provider from apache to litespeed webserver and Civicrm stop to work. The error is in a lot of page: Sorry but we are not able to provide this at the moment. We can't load ...
1
vote
1answer
54 views

Initial payment processor setup for PayPal

I am trying to build a form for membership. How can I initially configure PayPal for payment processing?
1
vote
2answers
404 views

Cannot Find Civicrm.settings.php file

I'm relatively new to CiviCRM so this might sound like a question with an obvious answer. I have set up my cron for my drupal CiviCRM site with easycron.com and have found that it always reports back ...
1
vote
3answers
190 views

Where is include_path set?

I try to get rid of this persistent and annoying warning message: Warning: is_dir(): open_basedir restriction in effect. File(/usr/share/pear/api/v3) is not within the allowed path(s): (/var/...
1
vote
1answer
146 views

Change Default Organization

I am on CiviCRM 4.4.9. I have followed the instructions for "Moving an Existing Installation to a New Server." When I open the Civicrm in the new location, it appears that it is setting the default ...
1
vote
3answers
78 views

What is the best way to override changes to CRM_Core_Config?

What is the best way to override changes to CRM_Core_Config without modifying the original. Have tried through inheritance, but generates the following code: Fatal error: Cannot redeclare class ...
1
vote
1answer
322 views

Enabling extensions - directory not found

I am attempting to enable extensions on civiCRM 4.6.8 via WordPress 4.3. When I go to administer - system settings - manage extensions I am told I need to set my Extensions Directory. I do so via my ...
1
vote
2answers
63 views

CRM/Core/Config.php line 41 throwing 500 error with new require_once api/api.php

Just updated our WP install from 4.7.22 to 4.7.23 -- but can't run the db update script, because whenever I rename the 4.7.23 folder to civicrm, I subsequently get 500 internal server errors while ...
1
vote
1answer
37 views

Membership Director change

We recently changed Membership director, but the old director stills receives email notification when new member sign up. How do we change that? In general, how do we set-up email forwarding? ...
1
vote
1answer
56 views

Why is my dashboard showing 503 errors? Is this a host issue or a civi config issue?

Civi seems to be working normally, but all dashboard items are showing 503 errors (ngnix). Any ideas of what to check? Hosted on Arvixe.
1
vote
1answer
57 views

SOLVED - CiviCRM Cron Configuration on Drupal 7 throws unable to find key error with duplicate root folder in error message

I tried to find the answer here, in the old forum, and many searches on the Googoracle to avail. Here is my problem The requested page "/cm_starterkit_moderate-7.x-2.0-beta7/cm_starterkit_moderate-7....
1
vote
1answer
84 views

Department/Team/Franchise Setup

I'm trying to figure out how to divide people up and group them organizationally. Adding each person to an organization and creating a relationship is easy. However, I need to break them down ...
1
vote
1answer
34 views

CiviCRM with Worpdress defaults to incorrect host?

I installed CiviCRM on my desktop installation of WordPress and everything worked fine. So I installed it on my working website, and after quite a bit of wrangling with the sysops, I got it to install....