Questions tagged [confirmation]

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Profile confirmation email

Is it possible to have CiviCRM send an email confirmation to the submitter when civicrm/profile/create is used? And if not, what is the best work around? This is on a joomla site running CiviCRM 5.64....
aNYBC's user avatar
  • 11
0 votes
0 answers
22 views

Event registration emails sent from wrong email address

We're using civicrm 7.x-5.40.1 on Drupal 7.82 We run a number of events and send out automated confirmation emails when someone registers. We set up each event to use Events as the "From Name&...
Rob D's user avatar
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1 vote
2 answers
65 views

Resend all registration confirmation emails for an event

Is it possible to resend all registration confirmation emails for an event at once? We have an event with a large number of price set options for different workshops over a weekend. When participants ...
Lars SG's user avatar
  • 3,993
1 vote
1 answer
17 views

Credit card expiration month is shown as 00 on confirmation screens and receipts

It seems the expiration date for credit cards is being displayed incorrectly as 00 YYYY (as in, it always shows 00 no matter what the actual input is) on event and contribution confirmation screens, ...
Lars SG's user avatar
  • 3,993
1 vote
1 answer
26 views

BCC not reaching recipient

For confirmation emails, does the CC have to be filled in for the BCC to work? I have instances where the BCC did not reach the recipients, but I had not entered a CC address, so I'm wondering if that ...
Pam Clark's user avatar
2 votes
1 answer
57 views

Wrong currency on contribution page

I am using CiviCRM version: 5.46.3 and DruPal version: is 7 There was a similar question: question 26123 In CiviCRM - Administer - Localisation - languages, currency, location: we have GBP as the ...
Anne Smale's user avatar
1 vote
2 answers
37 views

Event Confirmation Window - Formatting Issue: Text not wrapping

In our current event confirmation page, there is a text formatting issue (does not wrap) that I've not been able to resolve. Is there a simple fix for this?
Jennifer's user avatar
4 votes
0 answers
42 views

How can I add Subscribe Message subject line token?

When users sign up to several mailing lists via our webform, they receive automatic 'Subscribe Message' confirmation emails for double opt-in. If they have attempted to sign up to two groups at the ...
charitycase's user avatar
1 vote
1 answer
152 views

Need to resend event confirmation email

We need to be able to resend individual event confirmation emails (e.g. corrections to the registration, sometimes not received etc.). Up till last year's event in August this was no problem. There ...
dik hoogmoed's user avatar
0 votes
1 answer
21 views

Event registration email comes from number@servername address

I'm adding an event registraion internally Find contact record> Go to event tab> register for event In the confirmation email if I leave the sender as my logged in user details the recipient sees ...
Craig Almond's user avatar
  • 2,037
3 votes
2 answers
61 views

CiviEvent Confirmation Email causes Time-Out

I'm using wordpress 5.11 and CiviCRM 5.8.2. I am trying to get a CiviEvent to send confirmation emails but when I select the confirmation emails, the session times-out for the user (error 504). The ...
Norm Dressler's user avatar
1 vote
1 answer
35 views

re: events and printed "tickets"

I just made my first events in CiviCRM, and am wondering about whether the purchaser can print a "ticket". I assume they get a confirmation email which they could print, but is there an option to ...
Rebecca's user avatar
  • 31
1 vote
0 answers
37 views

Event Registration Confirmation Email missing Custom Location Type Field Data

Environment CiviCRM 5.9.1 with Drupal 7. Have enabled the following permissions for all drupal users: access all custom data, profile create, register for events, view event info, view event ...
joegl's user avatar
  • 311
1 vote
1 answer
132 views

CiviEvents Confirmation email not being sent

Using CiviCRM 5.7.2, using Drupal 7.61. We use CiviEvents and have registrations turned on and confirmation emails enabled. Over the last month a few users have reported not receiving confirmation ...
josh's user avatar
  • 574
2 votes
0 answers
22 views

Event registration confirmation page print doesn't work

After someone registers for an event, a confirmation page is displayed. Some users want to print the page even though a confirmation email is sent. However, the print doesn't work. The page heading is ...
kzburn's user avatar
  • 363
3 votes
2 answers
98 views

CiviEvent Confirmation Emails: Cutting off content

We've recently started using CiviCRM and CiviEvent but have found that the confirmation PDFs attached to confirmation emails are cutting off text and not appearing properly. This is what they look ...
josh's user avatar
  • 574
1 vote
3 answers
129 views

CiviEvent Confirmation Email Displaying Profiles Not Used In Event

We have created some custom fields/profiles to use with certain CiviEvent registrations. These profiles only display in the event registration when they are selected in the event setup - as expected. ...
Eric W's user avatar
  • 41
0 votes
1 answer
72 views

Contribution Page Confirmation Emails

So, we recently set up a contribution page for people to buy tickets for a raffle we're hosting on our website. However, we are not receiving confirmation emails upon purchases. We get them when ...
Daniel's user avatar
  • 1
4 votes
2 answers
199 views

How to send a confirmation email when adding a contact to group via API?

I'm using the REST API to create contacts and add them to an existing mailing group. I want to add them as pending and trigger the confirmation email but I can't find a way to do it via the API. The ...
Piggo's user avatar
  • 61
0 votes
1 answer
66 views

How can I configure the automated messages such that when someone sings up to list A they get message A, and for list B, they get message B?

When someone signs up to a Civi mailing list group through a profile or webform, they get sent the default automated subscription confirmation message. Is there any way of customising that message ...
Graham's user avatar
  • 3,935
1 vote
1 answer
115 views

How to remove transfer or cancel message from event confirmation emails.

We are using Civi 4.7.22 on Wordpress 4.8.22 I just realized that the below message goes out in all event confirmation emails whether or not the box in the event configurations is checked. I would ...
fdarn's user avatar
  • 285
0 votes
0 answers
30 views

Validation fails on contribution with profile included

Using 4.7.24 with php 5.6. I have a contribution form set up with Confirmation page turned on, and a profile is included to collect extra address information (besides a billing address). Several of ...
Rob Brandt's user avatar
2 votes
0 answers
110 views

Confirmation email to new user on submitting form via a Profile

I'm new to CiviCRM on Wordpress and need your help...I've created a sign up profile where a user can enter their contact information....I need to send a conformation email to the user as soon as he ...
Guru316's user avatar
  • 37
1 vote
1 answer
112 views

No Civi Confirmation Email After Using Paypal

I apologize in advance, as this question seems to have been asked many times, but the answer is still not clear after looking at different responses. I am using Civi 4.7.7 and Wordpress. I am using ...
SHE's user avatar
  • 61
2 votes
1 answer
62 views

Let participants confirm registration with one click?

We frequently have trouble with participants not finishing the confirmation process (after being allowed to participate --> pending from approval), because offering them all data input fields again is ...
Team AGN's user avatar
0 votes
1 answer
98 views

Transactional emails, such as confirmations, are not going out

I am in the process of setting up CiviCRM to send via SparkPost using the following extension - com.cividesk.email.sparkpost CiviMail appears to be working (both using test emails and cron) but, ...
caniwigirl's user avatar
1 vote
2 answers
279 views

Confirmation emails not being sent

Our event confirmation emails are not being sent. The PayPal payment is happening, but the Online Registration Confirmation is not happening. What have I forgotten to enable??? We are using CiviCRM ...
Lydia's user avatar
  • 41
1 vote
0 answers
31 views

How to skip confirmation screen upon contact deletion

When I do a search and select to permanently delete a batch of contacts, I am taken to a confirmation screen that asks me to confirm the deletion. I would like to (at least temporarily) skip/disable ...
Borislav Zlatanov's user avatar
4 votes
2 answers
178 views

How to redirect after successful newsletter subscription

After a user signs up to receive newsletters (using the profile coming from CiviCRM/CiviMail), they receive a confirmation email. Upon clicking on the confirmation link in that email, they are taken ...
Borislav Zlatanov's user avatar
3 votes
2 answers
336 views

Disable opt-in e-mails for joining groups

I use a custom Drupal Webform for contacts to join groups. This happens within a restricted environment, the user is logged in and managing his/her own profile behind a password. I don't want any e-...
commonpike's user avatar
  • 1,181