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Questions tagged [confirmation]

The tag has no usage guidance.

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0answers
11 views

Confirmation emails going out when auto-renew

We are using Civi 5.11 on WordPress 5.2 Recently I noticed that the new membership confirmation email is going out even for auto-renewals. We do not need this to happen. The confirmation email ...
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1answer
15 views

Event registration email comes from number@servername address

I'm adding an event registraion internally Find contact record> Go to event tab> register for event In the confirmation email if I leave the sender as my logged in user details the recipient sees ...
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2answers
39 views

CiviEvent Confirmation Email causes Time-Out

I'm using wordpress 5.11 and CiviCRM 5.8.2. I am trying to get a CiviEvent to send confirmation emails but when I select the confirmation emails, the session times-out for the user (error 504). The ...
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1answer
26 views

re: events and printed “tickets”

I just made my first events in CiviCRM, and am wondering about whether the purchaser can print a "ticket". I assume they get a confirmation email which they could print, but is there an option to ...
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0answers
14 views

Event Registration Confirmation Email missing Custom Location Type Field Data

Environment CiviCRM 5.9.1 with Drupal 7. Have enabled the following permissions for all drupal users: access all custom data, profile create, register for events, view event info, view event ...
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1answer
58 views

CiviEvents Confirmation email not being sent

Using CiviCRM 5.7.2, using Drupal 7.61. We use CiviEvents and have registrations turned on and confirmation emails enabled. Over the last month a few users have reported not receiving confirmation ...
2
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0answers
18 views

Event registration confirmation page print doesn't work

After someone registers for an event, a confirmation page is displayed. Some users want to print the page even though a confirmation email is sent. However, the print doesn't work. The page heading is ...
3
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2answers
39 views

CiviEvent Confirmation Emails: Cutting off content

We've recently started using CiviCRM and CiviEvent but have found that the confirmation PDFs attached to confirmation emails are cutting off text and not appearing properly. This is what they look ...
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2answers
44 views

CiviEvent Confirmation Email Displaying Profiles Not Used In Event

We have created some custom fields/profiles to use with certain CiviEvent registrations. These profiles only display in the event registration when they are selected in the event setup - as expected. ...
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1answer
21 views

Contribution Page Confirmation Emails

So, we recently set up a contribution page for people to buy tickets for a raffle we're hosting on our website. However, we are not receiving confirmation emails upon purchases. We get them when ...
4
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2answers
69 views

How to send a confirmation email when adding a contact to group via API?

I'm using the REST API to create contacts and add them to an existing mailing group. I want to add them as pending and trigger the confirmation email but I can't find a way to do it via the API. The ...
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1answer
32 views

How can I configure the automated messages such that when someone sings up to list A they get message A, and for list B, they get message B?

When someone signs up to a Civi mailing list group through a profile or webform, they get sent the default automated subscription confirmation message. Is there any way of customising that message ...
1
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1answer
45 views

How to remove transfer or cancel message from event confirmation emails.

We are using Civi 4.7.22 on Wordpress 4.8.22 I just realized that the below message goes out in all event confirmation emails whether or not the box in the event configurations is checked. I would ...
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0answers
18 views

Validation fails on contribution with profile included

Using 4.7.24 with php 5.6. I have a contribution form set up with Confirmation page turned on, and a profile is included to collect extra address information (besides a billing address). Several of ...
2
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0answers
53 views

Confirmation email to new user on submitting form via a Profile

I'm new to CiviCRM on Wordpress and need your help...I've created a sign up profile where a user can enter their contact information....I need to send a conformation email to the user as soon as he ...
1
vote
1answer
94 views

No Civi Confirmation Email After Using Paypal

I apologize in advance, as this question seems to have been asked many times, but the answer is still not clear after looking at different responses. I am using Civi 4.7.7 and Wordpress. I am using ...
2
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1answer
49 views

Let participants confirm registration with one click?

We frequently have trouble with participants not finishing the confirmation process (after being allowed to participate --> pending from approval), because offering them all data input fields again is ...
0
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1answer
76 views

Transactional emails, such as confirmations, are not going out

I am in the process of setting up CiviCRM to send via SparkPost using the following extension - com.cividesk.email.sparkpost CiviMail appears to be working (both using test emails and cron) but, ...
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2answers
250 views

Confirmation emails not being sent

Our event confirmation emails are not being sent. The PayPal payment is happening, but the Online Registration Confirmation is not happening. What have I forgotten to enable??? We are using CiviCRM ...
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0answers
26 views

How to skip confirmation screen upon contact deletion

When I do a search and select to permanently delete a batch of contacts, I am taken to a confirmation screen that asks me to confirm the deletion. I would like to (at least temporarily) skip/disable ...
4
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2answers
150 views

How to redirect after successful newsletter subscription

After a user signs up to receive newsletters (using the profile coming from CiviCRM/CiviMail), they receive a confirmation email. Upon clicking on the confirmation link in that email, they are taken ...
3
votes
2answers
211 views

Disable opt-in e-mails for joining groups

I use a custom Drupal Webform for contacts to join groups. This happens within a restricted environment, the user is logged in and managing his/her own profile behind a password. I don't want any e-...