Questions tagged [contacts]

The central entity of the CiviCRM universe. Every other entity is connected in some way to a contact. Can be subdivided in individuals, organizations and households. New contact types can be configured.

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10 views

Contact Form 7 CiviCRM integration not connecting to remote CiviCRM website

I'm trying to connect my a form to a remote CiviCRM website. To do that I'm following this tutorial using FormProcessor Contact Form 7 and Contact Form 7 CiviCRM integration https://docs.civicrm.org/...
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26 views

Notes next to contact phone numbers

I work with homeless and their phone numbers change. We need to keep all their numbers but add small notes to them. Like busy signal, no voicemail, Old/Wrong Number... stuff like that. Because we ...
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34 views

Reason column missing from contact import error list

After importing a CSV file of contacts, the rows with errors can be downloaded and fixed. Today I noticed that the "Reason" column is missing from this error list. For example the ...
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84 views

Where is the link between a CiviCRM contact and Wordpress user stored in the database?

I am migrating my CiviCRM database to a new server with a fresh install of Wordpress and CiviCRM. I would like to know where in the database the link between CiviCRM contacts and Wordpress Users are, ...
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1answer
25 views

Permanently Deleted Contact Records Keep Reappearing

We are using CiviCRM with wordpress and we're trying to do a data cleanse to remove any out of date and spam contacts. None of the records we're trying to delete have financial data attached. We ...
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26 views

How to export contact list that includes total contributions to date?

I can only either export my contacts, or contributions. Is there a way to export an amalgamated list of contacts including all contributions made by each contact, either that year/per year/within date ...
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1answer
28 views

Resend email to non-openers

We would like to be able to resend a mailing (or send an edited version of the original mailing) to recipients who did not open the original mailing. While there are workarounds — such as creating a ...
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1answer
25 views

I have a list of contacts exported in an Excel. Now I want to adding the same activity to all of them

I've exported a list of approx 200 contacts from Civic, including contactname. I'd like to add in one go the same acticity (i.e. delivery of a brochure) to all of them, avoiding to add that activity ...
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22 views

Export CSV of an smart group's contacts via REST API?

How can I make a REST API call to Civi that creates a CSV file with all the Contacts details (name, email, telephone...) from an specified Smart Group? Thanks.
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22 views

Relabel external ID

is there a way to relabel external id? I want to use it but set it for our client in a way they are used to. I've tried Word Replacement but it seemed ineffective. Any ideas?
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Issue with contact import Street Address — drops address if over 25 chars in length

I am working on a test system as we work through the process to import data from BasicFunder into CiviCRM. I've hit a strange issue with import of Contact address data. A number of imported records ...
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2answers
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How to add an activity for the contacts generated via a report?

I have a list of contacts from a contribution report, and I would like to add an activity based on the latest result from the report. My first thought was to have a "action link" to update ...
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Trying to embed Address profile for Contacts to update

I created a profile that contains the logged in user's address only. It is a simple form of only their address, nothing more. I would like them to be able to update it on their own. Unfortunately ...
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1answer
20 views

Two civicrm contacts have become “mixed” somehow

I have a very odd situation. I am user 1 in drupal and contact 25,000 in my civicrm. My contact record has a little /1 which links to my drupal record. My name is correct. I am currently logged in. ...
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1answer
25 views

Delete Change Log for 1 contact

We are trying to delete the change log for 1 user. We want to complete remove their address and information on our system. There a way to delete the change log for 1 contact in CiviCRM?
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1answer
46 views

Descrepancies in search result counts

I'm migrating to a new Drupal 9 install, and after a decade of using CiviCRM, I want to pare down the number of records. If I do a simple find contacts search with no criteria, I get 74144 results. I'...
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20 views

Contact Layout Editor- Create New Block not working

I've just installed Contact layout Editor and can't get the Add Block option to work I'd assumed this would allow me to create a custom block with fields from different sets- but I'm clicking on the ...
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32 views

Does Civi rename picture files?

I have a situation where authorized users can upload a scan of their passports. While this doesn't happen often, there are times where various users will upload "Passport.jpg" as necessary. ...
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1answer
17 views

Delete multiple contacts from a list input

Civi is a great platform and I started to use with the first action to organize some old contacts. I could import them fine and I see them in the system. The problem is that we are doing some cross-...
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1answer
13 views

How to save email adresses having weird, rare format?

One of our contacts has a weird, rare email format: name-@web.de I did not know, that having a - in front of @ is even possible. It is the correct adress and the adress reaches its owner. Regardless ...
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1answer
14 views

Rest API contribution get doesn't return display_name

in my Civicrm 5.31 on Wordpress 5.5 I'm trying to retrieve contribution data via Rest API, using the apiExplorer I get the code: wp-content/plugins/civicrm/civicrm/extern/rest.php?entity=Contribution&...
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19 views

Word upload function in print/merge

CiviCRM 5.27.5, Drupal 7.72 I've been attempting to use the print/merge function with no success. I've tried both .docx and .odt, which the help text says are valid file formats. However, when I ...
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1answer
36 views

Associate a tag with a contact where drupal tables have a prefix using civicrm 5.32.2 - drupal table prefix missing

CiviCRM 5.32.2 is missing the drupal 7.77 prefix when trying to access drupal tables that should have the drupal table prefix applied. How can I fix this? I am using Shoreditch theme, running with ...
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1answer
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Word Replacement won't replace deceased on contact profile

We are using the deceased function for both contacts that are deceased or no longer employed. In word replacements we changed "Deceased" to "Terminated or Deceased" - however, on ...
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1answer
24 views

How to automatically create relationship between Drupal role user and a group of civi contacts?

I have webform where volunteers signup for newsletter. They land on group called "Volunteer". Our volunteer co-ordinator users are in a drupal role called "Coordinator" What I want ...
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40 views

How to exclude contacts from a mailing who share an email with a group of contacts?

If I'm sending out emails asking for donation, I exclude all the contacts who have donated recently with a smart group. Unfortunately, because we have many contacts who share an email (generally ...
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10 views

DataTables warning: table id=dupePairs - Ajax error

Getting this error when running any merge rule in Civi 5.10.4. I tracked it down to a 502 ajax request failure triggered by this post: admin.php?page=CiviCRM&q=civicrm%2Fajax%2Fdedupefind&...
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1answer
29 views

Unable to Create New Contact Field

I'm currently setting up the CIVICRM platform, now at the stage of importing data I am unable to create new contact fields, I followed the instructions available to create custom fields however none ...
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1answer
45 views

DB: No such field! Error message

We're just a very small charity trying to put this together with limited experience. I had set up some custom fields for the database but some changes to those fields was requested which I made and ...
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2answers
35 views

contact import process

I am importing 955 contacts and assigning them a tag or a group (or both). Time estimate showing is 20 minutes. During the import the connection times out. After waiting a long while, I go back to ...
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1answer
19 views

How to identify if a contact id is associated with an administrator role?

I need to write a code to identify if a contact id is associated with an administrator role in my civiCRM extension and it needs to be platform independent. How can I achieve it ?
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2answers
67 views

Contribution Amount not displaying on Contact

I am on civi v5.25 with Wordpress v5.5.3. After adding manual off-line contributions (no credit card) each with a different financial type to a contact, none of the amounts display on the contact's ...
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1answer
12 views

How to search the change log?

The docs on synchronizing users to contacts say: You can then search your contact records to view or edit the new contact records. Go to Advanced Search , >>Change Log section and enter dates ...
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1answer
21 views

uploading new contacts with relationships

We are using civi to help us fundraise for our school. Each year we upload the new parents to the database from a csv from schoolbase. We need to add a relationship for each parent to their child(ren)....
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1answer
33 views

How to chain api calls i.e. GETFIELD contact for fieldID after doing GET profile on profileID?

I want to join the below api calls- API 1 http://ec2-3-6-40-236.ap-south-1.compute.amazonaws.com/civicrm/sites/all/modules/civicrm/extern/rest.php?entity=Profile&action=get&api_key=userkey&...
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1answer
15 views

Field 'Type' in Contacts -> GetFields API

What does the 'type' refer to in the results of 'getfields' action of the Contact Entity. It has a numeric value (1,2, 16 etc). Below are a few sample results. "id": { "...
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2answers
72 views

“QuickForm Error: nonexistent html element” on New Contacts (all types) - Joomla 3.9.22, CiviCRM 5.30.1

When trying to create a New Contact of any type: Organization, Household, or Individual, the system reports "Sorry, due to an error, we are unable to fulfill your request at the moment. You may ...
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2answers
37 views

Enter Phone Number, Show Contact Details with API?

There is a system where we answer calls from our members. We save all of these calls by creating contact information on CiviCRM and create the conversation in an activity. People answering the calls ...
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1answer
51 views

DB error for sort_name when adding contacts with long names in 2 bytes UTF8 characters

The problem occurs when I try to add a contact (in the example it's an organization) with long name in Cyrillic (multiple words in it's name). I get the nativecode=1406 ** Data too long for column '...
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Rest API for Reserve and Interview Respondents

Is there a way to Reserve and Interview Respondents using the Rest API? Couldn't find a way to do it using the 'Survey' Entity.
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1answer
43 views

Mailing to contacts in a group - deleted contacts were included to the list of recipients

We discovered a bug on this weekend with our last newsletter. We use CiviMail to send our newsletter to all contacts within our "Newsletter" group. As usual we collected the group as the ...
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1answer
25 views

(Solved) When adding a new contact, redirected to Civicrm home page

This started after upgrading Civicrm. When I click on any Civicrm menu item, I get redirected to the Civicrm home page. Please advice. This is the url shown in the browser: /civicrm/contact/...
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17 views

How to save a search criteria?

is there a way to save the search criteria from a 'search builder' or 'advanced search' for future use without making it a smart group? TIA
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8 views

Profile | more | Use - Listing - Mode not working

I have a profile that used to work to allow members to search our contact list. Now when we use it even from the CiviCRM profile list it brings up a wordpress page .../civicrm/?q=civicrm%2Fprofile&...
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1answer
41 views

PHP Fatal error: Uncaught CRM_Core_Exception: [0: Transaction integrity error: Expected to find active frame

We recently moved our database to a new server, but when adding a new contact we now get this error: This is what our server admin found: [20-Sep-2020 21:53:47 Europe/Amsterdam] PHP Fatal error: ...
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1answer
22 views

How to change or overwrite block reportlets created by ExtendedReports (reportlets)

I can't work out how to change the block/extended report once created, that I then use in the Contact Layout Editor, as overwriting it with the same name just made another block appear with the same ...
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1answer
25 views

How to add extended reports blocks to Contact Layout Editor

I asked a question about the Contact Layout Editor and how to add blocks such as memberships and contributions and have the answer so am posting here. I struggled to find out how to create a block for ...
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1answer
20 views

How do I reclassify a contact to be a household when it has been created as an organisation?

Some of our household contacts have been wrongly inputted as organisations and I would like to alter the classification of the contact to make it a household rather than an organisation and vice versa....
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22 views

Invalid currency “Arr” when modifying member profile

Why do I get this error message when simply modifying a contact? Obviously there is no "Arr" currency in Civicrm. This is a new message. Any thoughts ?
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1answer
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Is there a way to create specific permissions for a tab of information?

Is there a way to add more permissions to custom tabs that we add to Civi? I would like certain tabs of information in a contact record viewable/editable to some users but not to other users. Thanks....

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