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Questions tagged [contacts]

The central entity of the CiviCRM universe. Every other entity is connected in some way to a contact. Can be subdivided in individuals, organizations and households. New contact types can be configured.

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4 views

Unable to get Contact ID as set it in a field

Been stuck on this for the past few hours!! I want to set a default value for a custom field in a contribution. All i want to show the current contact id of the person the contribution is linked to. ...
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1answer
14 views

Automated New Individual Merge

I am entering "CContacts > Find and Merge Duplicate Contacts > Add Rule for Individuals". I'm adding rules to prevent creating new individual records for both phone and email. However, no matter how ...
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23 views

unexpected 500 errors and networks errors

We have a standalone install of CiviCRM Spark, version 5.16.beta1. This is hosted with civicrm.org. We have imported our contacts, which total about three or four hundred. We are, however, unable to ...
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1answer
23 views

Contact Image in Message Template

I want to insert a contact image into a message template. This will be used to print PDF "info sheets" about contacts to include their photo. Simply inserting the token {contact.image_URL} of course ...
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2answers
206 views

May Notes contain emoji graphics?

I'm using Civi 5.18.3 on a demo site. I am trying to add the text of a Twitter bio as a new Note for a Contact, and it is not saving. The bio text contains these characters: National Volunteer & ...
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27 views

when using the button “edit” the already registered email-adresses disappear except for the primary email-adress

when using the button "edit" the already registered email-adresses disappear except for the primary email-adress --> answer to Erik Hommel: We are currently using 5.15.1 screen shot before we ...
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18 views

PHP Date format not available in CiviCRM

I'm hoping someone can help me with a date problem. I'm importing contacts from my Drupal 7 build and our member's birth dates are not showing up. The short custom code as per the php manual is m/d/Y ...
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11 views

Add 'Activity Filter' Option

I want to add a Activity Filter Option that filters the activity down to the ones that are 'Assigned To' a certain contact. in the ActivityFilter.php i have added this line of code: $...
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2answers
27 views

Data Mapping for Importing data from external database

Can someone please guide me to the table/data templates for CiviCRM. We are in the process of migrating from an existing relational Access database to CiviCRM and want to map related data to ...
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2answers
21 views

can a search for the individuals in a group display notes instead of address, etc

I would like to be able to read the notes for a group of individuals when I am looking at the resulting list of contacts from a search.
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1answer
12 views

How do I simplify multiple contributions?

Our client is association which only has organizational members. There are no individual memberships. However, member organizations have related contacts who require annual recertification. I want a ...
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1answer
21 views

Import Contribution failing, how to fix?

Receiving following error in drupal when importing contribution from a csv. Is there a quick fix for this? Error: Class name must be a valid object or a string in CRM_Import_Parser->...
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13 views

CiviCRM contribution tab not graying out “refunded” contributions 5.16

one of our end users noticed that on our civicrm 5.16 install where we use drual 7 'seven' for our civicrm administrative theme, refunded transactions are no longer clearly "grayed out" or made clear ...
3
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1answer
28 views

Data privacy for test environments [duplicate]

I'm looking to script the standup of a development environment...specifically, a dev environment that I can allow devs to work in without them seeing personal or sensitive information about our ...
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1answer
38 views

How to change the suffix of my contact to a UK style?

How to change the suffix of my contact with a UK style?
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0answers
69 views

'Could not find valid value for id',' is not of the type Positive Errors', unable to find root cause

I've been trying to figure out the root cause of this error for a while and I haven't really made much progress. There is a number of threads which people in different situations but all avenues didn'...
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1answer
26 views

I am receiving a “Network Error: Unable to reach the server” error when I try to edit a contact via “edit address” button

When I use the "Show Javascript" console, the following error line has appeared: "Failed to load resource: the server responded with a status of 403 (Forbidden)" followed by this url: "http://www....
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1answer
21 views

Contact types not updating

When editing or disabling Individual and Organization contact types, the main menu doesn't update the contact type. For example I disabled Student, Parent and Staff for Individual. The options under ...
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2answers
29 views

Strange Text Appearing in Contact Address Area

My CiviCRM installation is showing weird text around the address area of each contact entry. The weird text disappears when I try to edit the address, but when I finish the edits the weird text ...
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3answers
46 views

Convert to uppercase all letters in a specific field

Is it possible to convert every letters in a specific field to uppercase? I would like to have the addresses of my contacts on Civi written in uppercase (for postal service purposes). The ideal ...
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1answer
14 views

Out of country addresses

How do I add another country to the address field on CiviCRM 5.13.5? I cannot find a way under settings to alter my options. Only "United States" appears.
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2answers
27 views

Contact reminder

I have entered a contact in Civi. I want to reminder myself to contact her in a year. I don't have administer privileges. I can't find anything within the contact to let me do this.
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0answers
44 views

Contact Form: Unable to set country and province programmatically

From an extension I'm trying to insert data from the geocoding of Google maps into the address form. No problem with text fields, while I can't set the 2 SELECT fields. In practice, in the following ...
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2answers
37 views

Restrict users to viewing only data in their state?

We are using Civi 5.14 on WordPress 5.1 My client has giving me this request. Can this even be done with Civi? She wants to restrict our volunteers to viewing only contacts within their own state, ...
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1answer
44 views

Unable to view CiviCRM contacts anymore

Today our site started giving fatal error(DB Error: unknown error) screen when trying to view contact. Nothing recorded in php or apache log, but found below error in my CiviCRM logs [nativecode=1116 ...
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1answer
23 views

Help with configuring CiviCRM

new to Civi CRM and really need help with setting up / customising. Anyone here that does that as volunteer for charity or paid ? looked on peopleperhour and cannot find
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1answer
19 views

Countries up to date?

in CiviCRM 5.15.2 (but also in 5.17.2 alpha on the CiviCRM demo site) the country North Macedonia is still referred to as: Macedonia, Republic of. Users can not change this themselves obviously. In ...
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1answer
32 views

Send a contact to CiviCRM only if the user check a specific checkbox in a Contact Form 7?

I am aware that there is a Wordpress plugin to "link" Wordpress plugin Contact Form 7 and CiviCRM. But I wonder if there is a way to send to CiviCRM the data of a user who filled the form ONLY if he/...
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1answer
30 views

I want to customise my contact form - New Donor

I am looking to add a field initial next to Mr so that we can create a postale letter with Mr C XX
3
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1answer
32 views

Unique custom field - contact creation

I want to add a custom field that we use as an ID from a 3rd party. I need to ensure this value is unique as a way to prevent duplicates. What is the best way to do this?
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0answers
26 views

Supervised rule for organisations

When i add an organisation the error message is Sorry an error occurred Supervised rule for Organization does not exist I don't seem to be able to add a Rule for Organisations.
2
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1answer
33 views

Create contact by external form fails (using contact form in wordpress with plugins, civi runs on drupal)

I've followed this blog post to create a setup for my visitors to subscribe from a wordpress website to a newsletter in CiviCRM. CiviCRM setup is working (I have tested via API Explorer, it works as ...
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1answer
71 views

Import contacts: can't get past the “Choose Data Source” screen

I am trying to import contacts into our database from a CSV file. On the first import screen, "Choose Data Source", I have set the data source to CSV, picked the file, ticked "first row contains ...
2
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0answers
126 views

Find Contacts - checkboxes not staying ticked in CiviCRM 5.15.1

CiviCRM 5.15.1 Joomla 3.9.8 PHP 7.2 When selecting contacts in the Find Contacts results page, if you tick a few of them, then go into one of them to edit it, then come out again, back to the search ...
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0answers
17 views

Contact image missing

In civiCRM 5.14.1. and Joomla 3.9.10, the contact image is quickly displayed on the contact summary page, and then disappears again. In this video you can see it appears at the 15 second mark and ...
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1answer
59 views

“Network Error Unable to reach the server” recording Contact activities

We have a CiviCRM 5.15.0 installation under WordPress 4.9.10 and 2 MySQL db: one for Wordpress data and one for CiviCRM data. We manage more than 6500 contacts. Going inside a contact we have this ...
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1answer
21 views

How can I bulk update the contact employer based on the employee relationship?

I want to bulk update the Employer field for the Individual contacts who have an active relationship of "employee of". Even though we have many active employee relationships for individuals, the ...
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0answers
18 views

IMPORT EN MASSE D'UN FICHIER DANS LA BASE

Bonjour, Je souhaiterai importer un fichier de contacts dans la base mais je ne sais pas comment procéder. Pouvez-vous m'aider à ce sujet ? Vous en remerciant par avance et restant à votre ...
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1answer
67 views

Logged in user registers for an event on behalf of a colleage, unintentionally overwrites their contact record details

We have recently required users to be logged in to access member-only discounts when booking events. We are finding that some people are logging in and then booking on behalf of a colleague. They ...
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1answer
29 views

Load sample data after installation

I forgot to tick the box to install the sample data. Is there a way to do it after installation? I tried loading civicrm_sample.mysql but that didn't seem to load everything.
2
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1answer
33 views

(version 5.13/5.14) Search Builder syntax error when “Groups” “is empty”

in the latest versions of CiviCRM (5.13.4 and 5.14) we can no longer search for contacts that are not included in any group through the search builder! First (at least until version 5.12) with this ...
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1answer
19 views

API contact custom field

I successfully used civicrm to create a contact but I want to send a custom field value through api to be saved on the created contact but can't find a way to do can you advise, when I search in ...
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1answer
29 views

Civi adds whitespace into contact images

I have a problem in CiviCRM when I try to add a contact image into a contact record. I'm using Drupal 7, CiviCRM 5.13.4 and PHP 7.1. From what I can make out, something is adding in whitespace to ...
2
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1answer
45 views

“Network Error Unable to reach the server” only doing certain actions

we have a CiviCRM installation under WordPress 4.9.10 and 2 MySQL db: one for Wordpress and one for CiviCRM. Actually we imported and start to manage more than 5000 contacts. Everything operate as ...
2
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1answer
23 views

Unserialize error when viewing a contact

I think this has something to do with a bad database table although I'm not sure how I would go about finding out where or how it happened so any advice would be greatly appreciated! I have seen ...
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1answer
50 views

Problem Importing Contacts

I get the following errors while importing a contact CSV file. I hope somebody can help with the issue. Civicrm 5 latest with WP 5 latest and the error is same with both PHP 5 and 7.2. "Sorry, due to ...
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0answers
26 views

Who gets the bill?

I apologize if I missed some basic Civi concept, but who gets the invoice when a 3rd party registers users with online registration? Most of our client's contacts are 3rd party association managers, ...
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2answers
19 views

Restrict location types available to specific contact subtype

We have a contact subtype that needs to have location types of 'Postal' and 'Geographical'. I can edit the location types list to create those entries, but is it possible to restrict the available ...
5
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1answer
28 views

Track activities and changes that were made in civicrm by staff

What is the best way to track what changes that a staff member has made in civicrm? I am trying to track activities and changes that were made in civicrm by staff.
3
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1answer
27 views

API call to modify contact custom data fields fails without error

I'm trying to troubleshoot an issue I'm having with api v3. I can successfully use the api to modify standard CiviCRM contact fields, but if I use the api to modify a contact's custom field the call ...