Questions tagged [contacts]

The central entity of the CiviCRM universe. Every other entity is connected in some way to a contact. Can be subdivided in individuals, organizations and households. New contact types can be configured.

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2
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1answer
14 views

I am receiving a “Network Error: Unable to reach the server” error when I try to edit a contact via “edit address” button

When I use the "Show Javascript" console, the following error line has appeared: "Failed to load resource: the server responded with a status of 403 (Forbidden)" followed by this url: "http://www....
0
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1answer
14 views

Contact types not updating

When editing or disabling Individual and Organization contact types, the main menu doesn't update the contact type. For example I disabled Student, Parent and Staff for Individual. The options under ...
3
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2answers
21 views

Strange Text Appearing in Contact Address Area

My CiviCRM installation is showing weird text around the address area of each contact entry. The weird text disappears when I try to edit the address, but when I finish the edits the weird text ...
1
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3answers
44 views

Convert to uppercase all letters in a specific field

Is it possible to convert every letters in a specific field to uppercase? I would like to have the addresses of my contacts on Civi written in uppercase (for postal service purposes). The ideal ...
1
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1answer
13 views

Out of country addresses

How do I add another country to the address field on CiviCRM 5.13.5? I cannot find a way under settings to alter my options. Only "United States" appears.
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2answers
25 views

Contact reminder

I have entered a contact in Civi. I want to reminder myself to contact her in a year. I don't have administer privileges. I can't find anything within the contact to let me do this.
2
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0answers
40 views

Contact Form: Unable to set country and province programmatically

From an extension I'm trying to insert data from the geocoding of Google maps into the address form. No problem with text fields, while I can't set the 2 SELECT fields. In practice, in the following ...
2
votes
2answers
37 views

Restrict users to viewing only data in their state?

We are using Civi 5.14 on WordPress 5.1 My client has giving me this request. Can this even be done with Civi? She wants to restrict our volunteers to viewing only contacts within their own state, ...
4
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1answer
43 views

Unable to view CiviCRM contacts anymore

Today our site started giving fatal error(DB Error: unknown error) screen when trying to view contact. Nothing recorded in php or apache log, but found below error in my CiviCRM logs [nativecode=1116 ...
1
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1answer
22 views

Help with configuring CiviCRM

new to Civi CRM and really need help with setting up / customising. Anyone here that does that as volunteer for charity or paid ? looked on peopleperhour and cannot find
1
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1answer
18 views

Countries up to date?

in CiviCRM 5.15.2 (but also in 5.17.2 alpha on the CiviCRM demo site) the country North Macedonia is still referred to as: Macedonia, Republic of. Users can not change this themselves obviously. In ...
1
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1answer
31 views

Send a contact to CiviCRM only if the user check a specific checkbox in a Contact Form 7?

I am aware that there is a Wordpress plugin to "link" Wordpress plugin Contact Form 7 and CiviCRM. But I wonder if there is a way to send to CiviCRM the data of a user who filled the form ONLY if he/...
2
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1answer
29 views

I want to customise my contact form - New Donor

I am looking to add a field initial next to Mr so that we can create a postale letter with Mr C XX
3
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1answer
28 views

Unique custom field - contact creation

I want to add a custom field that we use as an ID from a 3rd party. I need to ensure this value is unique as a way to prevent duplicates. What is the best way to do this?
2
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0answers
26 views

Supervised rule for organisations

When i add an organisation the error message is Sorry an error occurred Supervised rule for Organization does not exist I don't seem to be able to add a Rule for Organisations.
2
votes
1answer
31 views

Create contact by external form fails (using contact form in wordpress with plugins, civi runs on drupal)

I've followed this blog post to create a setup for my visitors to subscribe from a wordpress website to a newsletter in CiviCRM. CiviCRM setup is working (I have tested via API Explorer, it works as ...
1
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1answer
70 views

Import contacts: can't get past the “Choose Data Source” screen

I am trying to import contacts into our database from a CSV file. On the first import screen, "Choose Data Source", I have set the data source to CSV, picked the file, ticked "first row contains ...
2
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0answers
121 views

Find Contacts - checkboxes not staying ticked in CiviCRM 5.15.1

CiviCRM 5.15.1 Joomla 3.9.8 PHP 7.2 When selecting contacts in the Find Contacts results page, if you tick a few of them, then go into one of them to edit it, then come out again, back to the search ...
1
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0answers
16 views

Contact image missing

In civiCRM 5.14.1. and Joomla 3.9.10, the contact image is quickly displayed on the contact summary page, and then disappears again. In this video you can see it appears at the 15 second mark and ...
1
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1answer
54 views

“Network Error Unable to reach the server” recording Contact activities

We have a CiviCRM 5.15.0 installation under WordPress 4.9.10 and 2 MySQL db: one for Wordpress data and one for CiviCRM data. We manage more than 6500 contacts. Going inside a contact we have this ...
2
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1answer
18 views

How can I bulk update the contact employer based on the employee relationship?

I want to bulk update the Employer field for the Individual contacts who have an active relationship of "employee of". Even though we have many active employee relationships for individuals, the ...
1
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0answers
18 views

IMPORT EN MASSE D'UN FICHIER DANS LA BASE

Bonjour, Je souhaiterai importer un fichier de contacts dans la base mais je ne sais pas comment procéder. Pouvez-vous m'aider à ce sujet ? Vous en remerciant par avance et restant à votre ...
1
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1answer
66 views

Logged in user registers for an event on behalf of a colleage, unintentionally overwrites their contact record details

We have recently required users to be logged in to access member-only discounts when booking events. We are finding that some people are logging in and then booking on behalf of a colleague. They ...
1
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1answer
24 views

Load sample data after installation

I forgot to tick the box to install the sample data. Is there a way to do it after installation? I tried loading civicrm_sample.mysql but that didn't seem to load everything.
2
votes
1answer
31 views

(version 5.13/5.14) Search Builder syntax error when “Groups” “is empty”

in the latest versions of CiviCRM (5.13.4 and 5.14) we can no longer search for contacts that are not included in any group through the search builder! First (at least until version 5.12) with this ...
1
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1answer
18 views

API contact custom field

I successfully used civicrm to create a contact but I want to send a custom field value through api to be saved on the created contact but can't find a way to do can you advise, when I search in ...
0
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1answer
29 views

Civi adds whitespace into contact images

I have a problem in CiviCRM when I try to add a contact image into a contact record. I'm using Drupal 7, CiviCRM 5.13.4 and PHP 7.1. From what I can make out, something is adding in whitespace to ...
2
votes
1answer
44 views

“Network Error Unable to reach the server” only doing certain actions

we have a CiviCRM installation under WordPress 4.9.10 and 2 MySQL db: one for Wordpress and one for CiviCRM. Actually we imported and start to manage more than 5000 contacts. Everything operate as ...
1
vote
1answer
15 views

Unserialize error when viewing a contact

I think this has something to do with a bad database table although I'm not sure how I would go about finding out where or how it happened so any advice would be greatly appreciated! I have seen ...
1
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1answer
46 views

Problem Importing Contacts

I get the following errors while importing a contact CSV file. I hope somebody can help with the issue. Civicrm 5 latest with WP 5 latest and the error is same with both PHP 5 and 7.2. "Sorry, due to ...
3
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0answers
26 views

Who gets the bill?

I apologize if I missed some basic Civi concept, but who gets the invoice when a 3rd party registers users with online registration? Most of our client's contacts are 3rd party association managers, ...
1
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2answers
17 views

Restrict location types available to specific contact subtype

We have a contact subtype that needs to have location types of 'Postal' and 'Geographical'. I can edit the location types list to create those entries, but is it possible to restrict the available ...
5
votes
1answer
26 views

Track activities and changes that were made in civicrm by staff

What is the best way to track what changes that a staff member has made in civicrm? I am trying to track activities and changes that were made in civicrm by staff.
3
votes
1answer
26 views

API call to modify contact custom data fields fails without error

I'm trying to troubleshoot an issue I'm having with api v3. I can successfully use the api to modify standard CiviCRM contact fields, but if I use the api to modify a contact's custom field the call ...
2
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2answers
27 views

How do I sync contacts who are not members in Wordpress?

My client organization only has organizational members, but provides services and events to individuals connected to the organization. The WP Member sync, seems limited to only syncing members. I ...
1
vote
1answer
19 views

Can nomination be part of the workflow for CiviCase?

Historically, I've used CiviCRM for events and member management. I've never used CiviCase, but I think this situation probably calls for CiviCase. Any insight will be helpful. In short, the client ...
1
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1answer
26 views

A problem I have with getting a box on my home page for visitors to sign up for a mailing list?

I am running CiviCRM under WordPress on a local host I have set up a Group named "Mailing List" with "Join Our Mailing List" as the description. Under Group Type "Mailing List" is checked - and I've ...
1
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2answers
26 views

Individual Name Fields are not available when adding a new contact

I recently migrated my CiviCRM 4.4.10lts that was running on Joomla to a fresh 5.12.4 install on Drupal 7.66. The LAMP is an Ubuntu 18.04 stack on Azure. I had to copy my data into the new database ...
2
votes
1answer
38 views

How do I use CiviCRM with LDAP?

I tried to get the CiviCRM LDAP integration working. I used the LDAPcivi 'extension' (GitHub). And got it running quite quickly. But when I tried to connect with Thunderbird I ran into trouble. This ...
0
votes
5answers
61 views

Find contacts on CiviCRM

Good morning, Every time I search for a contact, which I know is on our database, I get the message 'No contact found'. Please can you advise? Many thanks Kind regards Myriam Barker
1
vote
1answer
51 views

Network Error on Contact Search Results page change

To replicate, search all contacts, try to scroll to page 2 "Network Error Unable to reach the server. Please refresh this page in your browser and try again." Reported by 2 clients, able to replicate....
1
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1answer
19 views

passing POST payload in Content Body

I'm unhappy at the prospect of passing sensitive data like contact details as URI parameters for a POST (where they will show in logs, etc.). Is it possible to pass the details in the content body ...
2
votes
1answer
18 views

City shows 'contact.city' on Summary

I'm not sure if this is a bug or a problem that I need to fix - one of my sites doesn't display the City on the Summary and only shows 'contact.city', e.g. It's a multi-site running v5.10.4
1
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1answer
18 views

Importing contact from excel file

How can I import contacts to a group in CiviCRM from an excel file? Kind regards, Alexia
1
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1answer
27 views

Why don't Organisations have Contacts?

Please excuse the Newbie question. When I click New Organiasation, why can't I add a "Lead contact" to the Organisation. Do I have to set up an individual first, and link them?! Thanks, Jeremy
1
vote
0answers
23 views

Gmail sync with civicrm

I just wondered if anyone was currently using the extensions which sync contacts and emails with gmail? I’m Thinking particularly of: CiviGmail Integration Google Apps Sync I wasn’t sure if they ...
1
vote
1answer
30 views

Sync WordPress users to Organizations instead of Individuals?

We're using the WordPress integration of CiviCRM. When we create a new WordPress user, civiCRM creates a new Contact - Good. However, when it does this is creates an Individual type Contact. I ...
2
votes
1answer
25 views

Search Builder Smart Group with Latitude, Street Address criteria 1292 Truncated DB Error

CiviCRM 5.9.1. Issue has occurred since an upgrade from version 4.7.17. The Smart Group/Contact Group in question is built on two simple search builder criteria: Contacts Primary Street Address is ...
1
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2answers
75 views

hash_equals(): Expected user_string to be a string, null given in Contact/BAO/Contact/Utils.php on line 232

Has anyone else seen this error under Joomla and CiviCRM 5.10.4 when viewing a contact via the front end? Warning: hash_equals(): Expected user_string to be a string, null given in /.../administrator/...
1
vote
1answer
39 views

multiple bulk email update 5.10.3

We have updated our CiviCRM to the 5.10.3 but now we have trouble with bulk email. The checkbox buttons behave like a radio button. So we can not have more the one bulk email address (not really ...