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Questions tagged [contacts]

The central entity of the CiviCRM universe. Every other entity is connected in some way to a contact. Can be subdivided in individuals, organizations and households. New contact types can be configured.

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5answers
48 views

Find contacts on CiviCRM

Good morning, Every time I search for a contact, which I know is on our database, I get the message 'No contact found'. Please can you advise? Many thanks Kind regards Myriam Barker
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0answers
9 views

Network Error on Contact Search Results page change

To replicate, search all contacts, try to scroll to page 2 "Network Error Unable to reach the server. Please refresh this page in your browser and try again." Reported by 2 clients, able to replicate....
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1answer
17 views

passing POST payload in Content Body

I'm unhappy at the prospect of passing sensitive data like contact details as URI parameters for a POST (where they will show in logs, etc.). Is it possible to pass the details in the content body ...
2
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1answer
17 views

City shows 'contact.city' on Summary

I'm not sure if this is a bug or a problem that I need to fix - one of my sites doesn't display the City on the Summary and only shows 'contact.city', e.g. It's a multi-site running v5.10.4
1
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1answer
16 views

Importing contact from excel file

How can I import contacts to a group in CiviCRM from an excel file? Kind regards, Alexia
1
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1answer
27 views

Why don't Organisations have Contacts?

Please excuse the Newbie question. When I click New Organiasation, why can't I add a "Lead contact" to the Organisation. Do I have to set up an individual first, and link them?! Thanks, Jeremy
1
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0answers
20 views

Gmail sync with civicrm

I just wondered if anyone was currently using the extensions which sync contacts and emails with gmail? I’m Thinking particularly of: CiviGmail Integration Google Apps Sync I wasn’t sure if they ...
1
vote
1answer
27 views

Sync WordPress users to Organizations instead of Individuals?

We're using the WordPress integration of CiviCRM. When we create a new WordPress user, civiCRM creates a new Contact - Good. However, when it does this is creates an Individual type Contact. I ...
2
votes
1answer
19 views

Search Builder Smart Group with Latitude, Street Address criteria 1292 Truncated DB Error

CiviCRM 5.9.1. Issue has occurred since an upgrade from version 4.7.17. The Smart Group/Contact Group in question is built on two simple search builder criteria: Contacts Primary Street Address is ...
1
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0answers
18 views

hash_equals(): Expected user_string to be a string, null given in Contact/BAO/Contact/Utils.php on line 232

Has anyone else seen this error under Joomla and CiviCRM 5.10.4 when viewing a contact via the front end? Warning: hash_equals(): Expected user_string to be a string, null given in /.../administrator/...
1
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1answer
35 views

multiple bulk email update 5.10.3

We have updated our CiviCRM to the 5.10.3 but now we have trouble with bulk email. The checkbox buttons behave like a radio button. So we can not have more the one bulk email address (not really ...
2
votes
2answers
29 views

Email greeting settings for contacts without names

Contacts have an 'email greeting' field which can be customised on a per-contact basis, and takes its default from a pattern like Dear {contact.first_name} docs link Is it possible to enter a ...
2
votes
1answer
24 views

Click to go to contact record from report [duplicate]

When i am viewing contacts in a civireport if i click on the persons contact name i am taken to the "view contact detail report" which is basically the Constituent Report (Detail). Is there a way to ...
1
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0answers
14 views

front end editing obstructed

I just have activated front end editing at our test site (civicrm 5.10.2 and joomla 3.9.3)because some volunteers need a clean and simplified view to the sytem to edit contacts. Performing a search ...
2
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1answer
21 views

Hook for contact view

Is there any hook that can be used for logging contact views? We need to create report for that and first of course need to put that information to database.
3
votes
2answers
41 views

Remove Unnecessary Fields from Contact and from Activities

There are areas where an Individual record is opened or used in the Activities. I think there should be an option for their removal. For example when creating individual records; We have not used the ...
3
votes
1answer
28 views

Adding a Privacy Option

For the contact field Communication Preferences> Privacy How difficult would it be to add a new option "Do Not Voicemail" One of our clients is a counselling service. So this would be useful for ...
3
votes
2answers
32 views

Is there a way to disable a contact? [duplicate]

I am using CiviCRM 5.7.3. Is it possible to disable a contact? For background, we receive a list of organizations and their program ID's so those applying for grant applications can choose those they ...
1
vote
1answer
17 views

Activity list is not showing in contacts after upgrade to latest civicrm 5.9.1

Activity list is not showing in contacts after upgrade to latest civicrm 5.9.1 I enable SQL debugging and its shows last query: SELECT COUNT(DISTINCT(tbl.activity_id)) as count FROM ( SELECT ...
5
votes
1answer
50 views

When making an in memory of donation -> why does the deceased contact not get marked deceased?

I noticed this with one of my clients who processes a lot of in memory of donations. I've reproduced this on https://dmaster.demo.civicrm.org : 1. enabled in Memory of profile on https://dmaster.demo....
6
votes
1answer
202 views

How to handle deadnames?

Are there any recommendations with how to store the deadname of a contact that is undergoing a gender change? i.e. They have not yet changed their legal first name and we want to communicate with them ...
1
vote
1answer
27 views

Error adding new new contact: getaddr info?

Suddenly I started getting error when trying to save any new contact using web version of CiviCRM 4.5.3. Persisted for several days now, across 3 different browsers. Looks like this, any advice?:
3
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2answers
39 views

Unable to delete contacts permanently

I have an org that has split into two. They already were working with two payment processors -> we're all sorted out - contacts and contributions have been migrated over into the spin-off CiviCRM ...
1
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0answers
15 views

wordpress/civicrm mobile optimi2ed themes

The existing thread is stale (2017), a lifecycle ago in internet terms. Seeking theme which enables contact search/edit/update functionality and activity add via mobile theme. civicrm mobile access ...
2
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3answers
27 views

Is there a way to hide certain transactions from general viewing?

In my organization, everyone raises support through Civi's typical donation processing. Because everyone can view all of the records (both contact and transactional), it's easy for people to see how ...
2
votes
1answer
43 views

Create buttons on action from ResultTasks

I´m trying create buttons in ResultTasks.tpl for "show on map" and "export". This actions are in dropdown list with select named "task". I first tried duplicate the select, but it worked only last ...
1
vote
1answer
40 views

Unsupervised De-Dupe Rule failing in 5.9.0

Since upgrading to 5.9.0 (Drupal 7.6), we have noticed that all self-service / online event registrations are creating duplicate contacts - of both the individual end the organization (employer) ...
1
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0answers
17 views

Contacts -> New Email give Unknown Error in Smarty when Allow Mail to be sent from logged in contact's email address disabled

Running CiviCRM 5.8.2 (and earlier) under Joomla yields Unknown error in packages/Smarty/Smarty.class.php on line 1100. Has anyone else seen this? It seems to be due to CRM/Core/Smarty/plugins/...
1
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2answers
22 views

How do you restore contacts that have a deleted custom contact type?

I am getting an error Invalid Filter error when trying to open a contact that was configured with a contact type that has since been deleted. The contacts are returned in the search but I am unable to ...
2
votes
1answer
16 views

Sync between different Civicrm dbs

We are looking for a way for multiple branches of our organization to maintain separate CiviCRM installs while syncing a particular group of contacts with each other. WE thought of using Mailchimp to ...
1
vote
1answer
35 views

100s of duplicate contacts created of current user when using CiviCRM

I have recently migrated a CiviCRM instance from Joomla to Wordpress, everything went smoothly. The installation is using CiviCRM 5.7.2 and PHP 7.2. We're now seeing a peculiar problem where, when ...
2
votes
1answer
46 views

Countries of US addresses showing up as Foreign in some names

I have a mailing list of about 1,500 names. I have imported them into CiviCRM using a CSV spreadsheet file. The country field for all these names in my spreadsheet are all labeled United States. A ...
1
vote
1answer
21 views

What is formal title used for?

Just noticed the last import an employee did - confused Job Title with Formal Title - we fixed it - but then the question arose - what is the field Formal Title used for - and I have no clue. Its ...
2
votes
4answers
55 views

Alert Admins when changes are made?

If someone with access to the Civi dashboard makes a change to any contact information, is there a way to send an email alert to the site Administrators? Civi 5.2 WordPress 4.9 ***ADDITIONAL INFO ...
1
vote
2answers
22 views

How do I restore deleted contacts

I've accidentally deleted a number of contacts. How do I restore them so that they are still members of my organisation?
1
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2answers
28 views

How to create a new contact type other than “Individual”, “Household”, or “Organization”?

Sorry if this is not the best place to ask or if I sound vague, I am very new to CiviCRM and would be grateful for any advice I can get. I am using CiviCRM for a local nonprofit animal shelter. ...
0
votes
1answer
14 views

Error al introducir un contacto

He introducido como segundo nombre el primer apellido de un contacto: Irene Martínez Mas. Cómo puedo corregirlo? La aplicación me dice que no tengo permiso para hacerlo.
4
votes
1answer
48 views

Ran direct SQL update to bulk update contact names, changes not appearing until editing and saving

I'm finishing up a migration to CiviCRM from a homegrown Python application I wrote, and without going into too much detail as to the why, I needed to do a bulk update of all the contact name fields ...
1
vote
1answer
22 views

Does Contact Editor Extension work with Version 5.6.1?

I just upgraded to version 5.6.1 from 5.3.1. I tried using the contact editor extension to change a contact type but when I select "Change Contact Type" it take me to the CiviCRM homepage. I use ...
3
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1answer
35 views

Contact Print Summary - can fields be added?

I would like to add Employer and Job Title to the Print Summary. Is this possible? If so, how?
2
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1answer
25 views

Multiple custom field sets in one contact tab (not the main one)?

Drupal 7.59, CiviCRM 5.5.1, Shoreditch alpha24. Within a contact you can display a custom field set as an additional tab (or on main tab). On the main tab you can have groups of fields, including ...
2
votes
1answer
35 views

Checking across all email addresses for contact registration

We use Drupal and have a lot of users with more than one email address (but not within the Drupal accounts) - they forget they registered with one email and try to use another to login and failing ...
2
votes
1answer
21 views

Filter Constituents on “Do not trade?”

Before I add a custom field to handle this, I thought I'd make sure I'm not missing something. When I go to Contact Reports -> Constituent Summary, it appears you can include and filter on all the "...
1
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3answers
40 views

Modifying Default Contact Forms (Individual, Household & Organization)

How can I modify the default contact forms and remove the unnecessary fields and add new fields instead.
1
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2answers
41 views

How to clean the Contacts and relevant Users

Though I use Captcha and reCaptcha, I have a lot of dummy users and Contacts which I can identify by the fact that their sort_name = display_name = email (or sort_name contains an "@"). How can I ...
2
votes
1answer
14 views

Display Contact Addressee as {prefix} {Initial} {last_name}

Hopefully self explanitory. I want to extract the initial from the first name (if there is one) e.g. Mr John Smith appears as Mr J Smith as default. Would be grateful for any help on this one.
2
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2answers
121 views

How to create latitude and longitude automatically for civirm contact

I want to generate latitude and longitude automatically for CiviCRM contact when the address is present. How to achieve this?
3
votes
1answer
33 views

Is there a way to update the contact.addressee field in batches?

I have about 50,000 contacts to update and I have a scheduled update greeting job set up (based on this post Update addressee values for all contacts after modifying Addressee Type Options - thanks ...
2
votes
2answers
28 views

How to use civicrm to achieve campaign requirements

I'm looking at using CiviCRM as part of a solution for a campaign. what we need is a solution that aids volunteers to go into the field, speak to and collect data from voters ( we do not have adequate ...
1
vote
2answers
58 views

My custom fields are not visible on Contact's Activity Log

I try to show (first for the admin user) all changes for a contact. That works on Contact's Activity Log page. I can see the date and time of modifying my custom fields, but the old and the new values ...