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Questions tagged [contacts]

The central entity of the CiviCRM universe. Every other entity is connected in some way to a contact. Can be subdivided in individuals, organizations and households. New contact types can be configured.

2
votes
1answer
13 views

(version 5.13/5.14) Search Builder syntax error when “Groups” “is empty”

in the latest versions of CiviCRM (5.13.4 and 5.14) we can no longer search for contacts that are not included in any group through the search builder! First (at least until version 5.12) with this ...
1
vote
1answer
13 views

API contact custom field

I successfully used civicrm to create a contact but I want to send a custom field value through api to be saved on the created contact but can't find a way to do can you advise, when I search in ...
0
votes
0answers
11 views

Civi adds whitespace into contact images

I have a problem in CiviCRM when I try to add a contact image into a contact record. I'm using Drupal 7, CiviCRM 5.13.4 and PHP 7.1. From what I can make out, something is adding in whitespace to ...
2
votes
1answer
35 views

“Network Error Unable to reach the server” only doing certain actions

we have a CiviCRM installation under WordPress 4.9.10 and 2 MySQL db: one for Wordpress and one for CiviCRM. Actually we imported and start to manage more than 5000 contacts. Everything operate as ...
1
vote
1answer
10 views

Unserialize error when viewing a contact

I think this has something to do with a bad database table although I'm not sure how I would go about finding out where or how it happened so any advice would be greatly appreciated! I have seen ...
1
vote
1answer
38 views

Problem Importing Contacts

I get the following errors while importing a contact CSV file. I hope somebody can help with the issue. Civicrm 5 latest with WP 5 latest and the error is same with both PHP 5 and 7.2. "Sorry, due to ...
3
votes
0answers
25 views

Who gets the bill?

I apologize if I missed some basic Civi concept, but who gets the invoice when a 3rd party registers users with online registration? Most of our client's contacts are 3rd party association managers, ...
1
vote
2answers
16 views

Restrict location types available to specific contact subtype

We have a contact subtype that needs to have location types of 'Postal' and 'Geographical'. I can edit the location types list to create those entries, but is it possible to restrict the available ...
5
votes
1answer
25 views

Track activities and changes that were made in civicrm by staff

What is the best way to track what changes that a staff member has made in civicrm? I am trying to track activities and changes that were made in civicrm by staff.
3
votes
1answer
22 views

API call to modify contact custom data fields fails without error

I'm trying to troubleshoot an issue I'm having with api v3. I can successfully use the api to modify standard CiviCRM contact fields, but if I use the api to modify a contact's custom field the call ...
2
votes
2answers
26 views

How do I sync contacts who are not members in Wordpress?

My client organization only has organizational members, but provides services and events to individuals connected to the organization. The WP Member sync, seems limited to only syncing members. I ...
1
vote
1answer
18 views

Can nomination be part of the workflow for CiviCase?

Historically, I've used CiviCRM for events and member management. I've never used CiviCase, but I think this situation probably calls for CiviCase. Any insight will be helpful. In short, the client ...
1
vote
1answer
26 views

A problem I have with getting a box on my home page for visitors to sign up for a mailing list?

I am running CiviCRM under WordPress on a local host I have set up a Group named "Mailing List" with "Join Our Mailing List" as the description. Under Group Type "Mailing List" is checked - and I've ...
1
vote
2answers
24 views

Individual Name Fields are not available when adding a new contact

I recently migrated my CiviCRM 4.4.10lts that was running on Joomla to a fresh 5.12.4 install on Drupal 7.66. The LAMP is an Ubuntu 18.04 stack on Azure. I had to copy my data into the new database ...
2
votes
1answer
33 views

How do I use CiviCRM with LDAP?

I tried to get the CiviCRM LDAP integration working. I used the LDAPcivi 'extension' (GitHub). And got it running quite quickly. But when I tried to connect with Thunderbird I ran into trouble. This ...
0
votes
5answers
60 views

Find contacts on CiviCRM

Good morning, Every time I search for a contact, which I know is on our database, I get the message 'No contact found'. Please can you advise? Many thanks Kind regards Myriam Barker
1
vote
1answer
38 views

Network Error on Contact Search Results page change

To replicate, search all contacts, try to scroll to page 2 "Network Error Unable to reach the server. Please refresh this page in your browser and try again." Reported by 2 clients, able to replicate....
1
vote
1answer
18 views

passing POST payload in Content Body

I'm unhappy at the prospect of passing sensitive data like contact details as URI parameters for a POST (where they will show in logs, etc.). Is it possible to pass the details in the content body ...
2
votes
1answer
17 views

City shows 'contact.city' on Summary

I'm not sure if this is a bug or a problem that I need to fix - one of my sites doesn't display the City on the Summary and only shows 'contact.city', e.g. It's a multi-site running v5.10.4
1
vote
1answer
18 views

Importing contact from excel file

How can I import contacts to a group in CiviCRM from an excel file? Kind regards, Alexia
1
vote
1answer
27 views

Why don't Organisations have Contacts?

Please excuse the Newbie question. When I click New Organiasation, why can't I add a "Lead contact" to the Organisation. Do I have to set up an individual first, and link them?! Thanks, Jeremy
1
vote
0answers
23 views

Gmail sync with civicrm

I just wondered if anyone was currently using the extensions which sync contacts and emails with gmail? I’m Thinking particularly of: CiviGmail Integration Google Apps Sync I wasn’t sure if they ...
1
vote
1answer
28 views

Sync WordPress users to Organizations instead of Individuals?

We're using the WordPress integration of CiviCRM. When we create a new WordPress user, civiCRM creates a new Contact - Good. However, when it does this is creates an Individual type Contact. I ...
2
votes
1answer
24 views

Search Builder Smart Group with Latitude, Street Address criteria 1292 Truncated DB Error

CiviCRM 5.9.1. Issue has occurred since an upgrade from version 4.7.17. The Smart Group/Contact Group in question is built on two simple search builder criteria: Contacts Primary Street Address is ...
1
vote
2answers
54 views

hash_equals(): Expected user_string to be a string, null given in Contact/BAO/Contact/Utils.php on line 232

Has anyone else seen this error under Joomla and CiviCRM 5.10.4 when viewing a contact via the front end? Warning: hash_equals(): Expected user_string to be a string, null given in /.../administrator/...
1
vote
1answer
38 views

multiple bulk email update 5.10.3

We have updated our CiviCRM to the 5.10.3 but now we have trouble with bulk email. The checkbox buttons behave like a radio button. So we can not have more the one bulk email address (not really ...
2
votes
2answers
29 views

Email greeting settings for contacts without names

Contacts have an 'email greeting' field which can be customised on a per-contact basis, and takes its default from a pattern like Dear {contact.first_name} docs link Is it possible to enter a ...
2
votes
1answer
25 views

Click to go to contact record from report [duplicate]

When i am viewing contacts in a civireport if i click on the persons contact name i am taken to the "view contact detail report" which is basically the Constituent Report (Detail). Is there a way to ...
1
vote
0answers
14 views

front end editing obstructed

I just have activated front end editing at our test site (civicrm 5.10.2 and joomla 3.9.3)because some volunteers need a clean and simplified view to the sytem to edit contacts. Performing a search ...
2
votes
1answer
24 views

Hook for contact view

Is there any hook that can be used for logging contact views? We need to create report for that and first of course need to put that information to database.
3
votes
2answers
44 views

Remove Unnecessary Fields from Contact and from Activities

There are areas where an Individual record is opened or used in the Activities. I think there should be an option for their removal. For example when creating individual records; We have not used the ...
3
votes
1answer
28 views

Adding a Privacy Option

For the contact field Communication Preferences> Privacy How difficult would it be to add a new option "Do Not Voicemail" One of our clients is a counselling service. So this would be useful for ...
3
votes
2answers
32 views

Is there a way to disable a contact? [duplicate]

I am using CiviCRM 5.7.3. Is it possible to disable a contact? For background, we receive a list of organizations and their program ID's so those applying for grant applications can choose those they ...
1
vote
1answer
17 views

Activity list is not showing in contacts after upgrade to latest civicrm 5.9.1

Activity list is not showing in contacts after upgrade to latest civicrm 5.9.1 I enable SQL debugging and its shows last query: SELECT COUNT(DISTINCT(tbl.activity_id)) as count FROM ( SELECT ...
4
votes
1answer
52 views

When making an in memory of donation -> why does the deceased contact not get marked deceased?

I noticed this with one of my clients who processes a lot of in memory of donations. I've reproduced this on https://dmaster.demo.civicrm.org : 1. enabled in Memory of profile on https://dmaster.demo....
6
votes
1answer
205 views

How to handle deadnames?

Are there any recommendations with how to store the deadname of a contact that is undergoing a gender change? i.e. They have not yet changed their legal first name and we want to communicate with them ...
1
vote
1answer
28 views

Error adding new new contact: getaddr info?

Suddenly I started getting error when trying to save any new contact using web version of CiviCRM 4.5.3. Persisted for several days now, across 3 different browsers. Looks like this, any advice?:
2
votes
2answers
49 views

Unable to delete contacts permanently

I have an org that has split into two. They already were working with two payment processors -> we're all sorted out - contacts and contributions have been migrated over into the spin-off CiviCRM ...
1
vote
0answers
15 views

wordpress/civicrm mobile optimi2ed themes

The existing thread is stale (2017), a lifecycle ago in internet terms. Seeking theme which enables contact search/edit/update functionality and activity add via mobile theme. civicrm mobile access ...
2
votes
3answers
27 views

Is there a way to hide certain transactions from general viewing?

In my organization, everyone raises support through Civi's typical donation processing. Because everyone can view all of the records (both contact and transactional), it's easy for people to see how ...
2
votes
1answer
44 views

Create buttons on action from ResultTasks

I´m trying create buttons in ResultTasks.tpl for "show on map" and "export". This actions are in dropdown list with select named "task". I first tried duplicate the select, but it worked only last ...
1
vote
1answer
42 views

Unsupervised De-Dupe Rule failing in 5.9.0

Since upgrading to 5.9.0 (Drupal 7.6), we have noticed that all self-service / online event registrations are creating duplicate contacts - of both the individual end the organization (employer) ...
1
vote
0answers
17 views

Contacts -> New Email give Unknown Error in Smarty when Allow Mail to be sent from logged in contact's email address disabled

Running CiviCRM 5.8.2 (and earlier) under Joomla yields Unknown error in packages/Smarty/Smarty.class.php on line 1100. Has anyone else seen this? It seems to be due to CRM/Core/Smarty/plugins/...
1
vote
2answers
22 views

How do you restore contacts that have a deleted custom contact type?

I am getting an error Invalid Filter error when trying to open a contact that was configured with a contact type that has since been deleted. The contacts are returned in the search but I am unable to ...
2
votes
1answer
17 views

Sync between different Civicrm dbs

We are looking for a way for multiple branches of our organization to maintain separate CiviCRM installs while syncing a particular group of contacts with each other. WE thought of using Mailchimp to ...
2
votes
1answer
57 views

100s of duplicate contacts created of current user when using CiviCRM

I have recently migrated a CiviCRM instance from Joomla to Wordpress, everything went smoothly. The installation is using CiviCRM 5.7.2 and PHP 7.2. We're now seeing a peculiar problem where, when ...
2
votes
1answer
46 views

Countries of US addresses showing up as Foreign in some names

I have a mailing list of about 1,500 names. I have imported them into CiviCRM using a CSV spreadsheet file. The country field for all these names in my spreadsheet are all labeled United States. A ...
1
vote
1answer
21 views

What is formal title used for?

Just noticed the last import an employee did - confused Job Title with Formal Title - we fixed it - but then the question arose - what is the field Formal Title used for - and I have no clue. Its ...
2
votes
4answers
56 views

Alert Admins when changes are made?

If someone with access to the Civi dashboard makes a change to any contact information, is there a way to send an email alert to the site Administrators? Civi 5.2 WordPress 4.9 ***ADDITIONAL INFO ...
1
vote
2answers
27 views

How do I restore deleted contacts

I've accidentally deleted a number of contacts. How do I restore them so that they are still members of my organisation?