Questions tagged [contacts]

The central entity of the CiviCRM universe. Every other entity is connected in some way to a contact. Can be subdivided in individuals, organizations and households. New contact types can be configured.

96 questions with no upvoted or accepted answers
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46 views

Reason column missing from contact import error list

After importing a CSV file of contacts, the rows with errors can be downloaded and fixed. Today I noticed that the "Reason" column is missing from this error list. For example the ...
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35 views

Using CiviCRM + S3 for ~10M contacts

We're planning to use CiviCRM for a large number of voters (~10M voters). Most of these voters will never be contacted and so we don't need all of them in CiviCRM. We'd like to store these contacts in ...
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36 views

Unable to register for events with hyphenated email address

Someone tried to register for an event with a hyphenated last name. Her email address is first.last-hyphenated@domain.com. CiviCRM says "Please enter a valid email address" and will not allow her to ...
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29 views

Who gets the bill?

I apologize if I missed some basic Civi concept, but who gets the invoice when a 3rd party registers users with online registration? Most of our client's contacts are 3rd party association managers, ...
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0answers
65 views

How to delete addresses (and only addresses) for multiple contacts?

I have a bunch of contacts with two addresses. Each of their addresses is a different type (home, main, billing, etc). For these contacts, the billing address is primary. I'd like to delete the ...
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89 views

Merging contacts and cases

I think I have found an issue with merging contacts (and it also seems to manifest when assigning a different client to a case - which apparently performs a similar merging function). On the demo ...
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31 views

Different Schema / Database in Multisite

We're planning to use CiviCRM for a large number of voters (~10M voters). This questions is related to the one here. We were wondering if it's possible to split these 10M voters into different schemas....
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29 views

Adding new relationship results in htmlspecialchars warning

I know this is something that has been mentioned a few times but in all instances I've seen, the issue has been fixed in later releases so I'm assuming this is a new problem that has come up. Using ...
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0answers
82 views

Could not find value for CT fatal error

I am seeing a fatal could not find value for 'ct' error when some of my users try to save a new contact. The associated error log is the following: [debug] $backTrace = #0 /var/www/html/clcnsw/sites/...
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30 views

when using the button "edit" the already registered email-adresses disappear except for the primary email-adress

when using the button "edit" the already registered email-adresses disappear except for the primary email-adress --> answer to Erik Hommel: We are currently using 5.15.1 screen shot before we ...
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59 views

Contact Form: Unable to set country and province programmatically

From an extension I'm trying to insert data from the geocoding of Google maps into the address form. No problem with text fields, while I can't set the 2 SELECT fields. In practice, in the following ...
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28 views

Supervised rule for organisations

When i add an organisation the error message is Sorry an error occurred Supervised rule for Organization does not exist I don't seem to be able to add a Rule for Organisations.
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128 views

Find Contacts - checkboxes not staying ticked in CiviCRM 5.15.1

CiviCRM 5.15.1 Joomla 3.9.8 PHP 7.2 When selecting contacts in the Find Contacts results page, if you tick a few of them, then go into one of them to edit it, then come out again, back to the search ...
2
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1answer
39 views

Unserialize error when viewing a contact

I think this has something to do with a bad database table although I'm not sure how I would go about finding out where or how it happened so any advice would be greatly appreciated! I have seen ...
2
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1answer
113 views

Email On Hold? options

It looks like there are two options for indicating that an email address in on hold. Is there a way to add another option? If so, how would I go about doing that?
2
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1answer
67 views

can't edit Contact Details for records with a custom subtype (Error: One or more contact subtypes have been de-selected from the list ...")

I first posted this issue under another question (after upgrade, can't edit Contact Details fields (Custom Addressee and de-selected subtypes errors)) thinking two separate issues were related. ...
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0answers
10 views

View contact file while entering contribution batch?

Is it possible to view/open in a new window a contact's profile while entering a contribution batch? I know that a contact's email address will appear in the dropdown with the contact's name. However,...
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72 views

why does a search in contacts using full name in lowercase not find the contact?

Example: I have a contact Leo Bakx. The following searches find the contact successfully: leo; bakx; Leo Bakx. However the search leo bakx (all lower case) results in no match found. The search %leo ...
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50 views

Setting a contact's preferred email address per mailing group

What is the recommended way to set different preferred email addresses for a contact for each of their groups? Eg. Contact A has a work email address (primary) and a home email address, and is in '...
2
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0answers
49 views

Smart groups and date checks

I am trying to create a smart group that always returns the list of contacts whose membership end date is the end of the previous year or earlier (these are lapsed members and we need to chase them ...
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25 views

When someone opts out via an email, the last updated and modified by do not get changed? Should they?

If you go in and update the contact and make them opt out, there is a log entry and the modified date gets updated on civicdm_contact. If the contact does it via an email link there is no change to ...
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0answers
83 views

Custom fields with advance search and search builder returning wrong results

We have a custom fields to define our contacts regions as tick box for the region, after we upgraded to CivicRM 4.6.8 when we search using this custom field to find the client in a particular region ...
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26 views

Would deleting activities improve search performance

CiviCRM 4.1.5 We have some people convinced that search performance would be speeded up by deleting activities against and individuals record. I have my doubts. Does anyone have any ideas about this?
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1answer
20 views

Can I generate a quarterly report of Donors without the dollar amounts?

We have a group called "Donors". I want to obtain the number of new Donors each quarter, but do not wants the amount they are contributing as I can gain that from other reports. If possible ...
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20 views

Importing only postal codes for large number of contacts

I'm trying to update a large list of zip codes. Using the built-in updater, I have to break the files up repeatedly and it times out often. I'm trying to learn to import from the command line, but ...
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24 views

How to Change CiviCRM Contact Mismatched with WordPress User

I have a CiviCRM contact associated with the wrong Wordpress User. I see the link on the contact record but when I got into Edit for that contact the \UserId is not there to edit the link I am a full ...
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0answers
12 views

Relationship tags not updating for import contacts drop down list

I have recently changed some of the relationship tags. These new tags come up when I am inputting or updating an individual contact. However, when I do a group upload and go to select the new ...
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38 views

How can I import contact records where I only have an email address?

I'm trying to import about 500 contacts from a CSV. About 20% of them only have an email address, some have email and either a first or last name, most have all three. The default import method is ...
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22 views

How do I control the automatic "email changed" notice?

I have been doing cleanup in our CiviCRM, like merging duplicates and fixing errors. I changed an email address for one contact that I (incorrectly) thought was wrong, but I immediately heard from the ...
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30 views

Update existing individual contact by using reference contact (search bar external sheet)

I'm using caldera forms and civicrm and I want to update contact informations by external forms. The idea is to use contact reference to identify existing contact rather than adding it (first name, ...
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18 views

CMS username on CiviCRM contact summary page

Any extension or module available to show the username of the contact on CiviCRM contact summary page or report
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32 views

Does Civi rename picture files?

I have a situation where authorized users can upload a scan of their passports. While this doesn't happen often, there are times where various users will upload "Passport.jpg" as necessary. ...
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1answer
73 views

Associate a tag with a contact where drupal tables have a prefix using civicrm 5.32.2 - drupal table prefix missing

CiviCRM 5.32.2 is missing the drupal 7.77 prefix when trying to access drupal tables that should have the drupal table prefix applied. How can I fix this? I am using Shoreditch theme, running with ...
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17 views

Rest API for Reserve and Interview Respondents

Is there a way to Reserve and Interview Respondents using the Rest API? Couldn't find a way to do it using the 'Survey' Entity.
1
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1answer
39 views

How do I get pictures entered into fields in contact records to be viewable in the contact record?

And not just present as file names, or require that the file be opened to view the picture?
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42 views

City and Municipality

I am testing with CIVICRM in Spain and I don`t know the location of the information of Cities and Municipaly for test importing Contacts. Can you help me. I test with Wordpress. Thanks Andreu
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25 views

Repeated data entry

I work on a volunteer resource office and we use a CIVICRM to manage our organizations and their volunteer opportunities. The organizations post "activities" in the database, however, those have ...
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0answers
16 views

Revoke permission to add contacts to groups

My client has a strange and complex group of relationships that I'm trying to properly permission. We are granting permission to a group of 3rd party managers to admin protected groups of contacts. ...
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0answers
30 views

unexpected 500 errors and networks errors

We have a standalone install of CiviCRM Spark, version 5.16.beta1. This is hosted with civicrm.org. We have imported our contacts, which total about three or four hundred. We are, however, unable to ...
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50 views

PHP Date format not available in CiviCRM

I'm hoping someone can help me with a date problem. I'm importing contacts from my Drupal 7 build and our member's birth dates are not showing up. The short custom code as per the php manual is m/d/Y ...
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33 views

Add 'Activity Filter' Option

I want to add a Activity Filter Option that filters the activity down to the "Assigned To". in the ActivityFilter.php i have added this line of code: $assigneeDefault = CRM_Core_Session::...
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0answers
22 views

CiviCRM contribution tab not graying out "refunded" contributions 5.16

one of our end users noticed that on our civicrm 5.16 install where we use drual 7 'seven' for our civicrm administrative theme, refunded transactions are no longer clearly "grayed out" or made clear ...
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0answers
117 views

'Could not find valid value for id',' is not of the type Positive Errors', unable to find root cause

I've been trying to figure out the root cause of this error for a while and I haven't really made much progress. There is a number of threads which people in different situations but all avenues didn'...
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0answers
19 views

Contact image missing

In civiCRM 5.14.1. and Joomla 3.9.10, the contact image is quickly displayed on the contact summary page, and then disappears again. In this video you can see it appears at the 15 second mark and ...
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19 views

IMPORT EN MASSE D'UN FICHIER DANS LA BASE

Bonjour, Je souhaiterai importer un fichier de contacts dans la base mais je ne sais pas comment procéder. Pouvez-vous m'aider à ce sujet ? Vous en remerciant par avance et restant à votre ...
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0answers
62 views

Gmail sync with civicrm

I just wondered if anyone was currently using the extensions which sync contacts and emails with gmail? I’m Thinking particularly of: CiviGmail Integration Google Apps Sync I wasn’t sure if they ...
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2answers
452 views

hash_equals(): Expected user_string to be a string, null given in Contact/BAO/Contact/Utils.php on line 232

Has anyone else seen this error under Joomla and CiviCRM 5.10.4 when viewing a contact via the front end? Warning: hash_equals(): Expected user_string to be a string, null given in /.../administrator/...
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17 views

front end editing obstructed

I just have activated front end editing at our test site (civicrm 5.10.2 and joomla 3.9.3)because some volunteers need a clean and simplified view to the sytem to edit contacts. Performing a search ...
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30 views

wordpress/civicrm mobile optimi2ed themes

The existing thread is stale (2017), a lifecycle ago in internet terms. Seeking theme which enables contact search/edit/update functionality and activity add via mobile theme. civicrm mobile access ...
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0answers
23 views

Contacts -> New Email give Unknown Error in Smarty when Allow Mail to be sent from logged in contact's email address disabled

Running CiviCRM 5.8.2 (and earlier) under Joomla yields Unknown error in packages/Smarty/Smarty.class.php on line 1100. Has anyone else seen this? It seems to be due to CRM/Core/Smarty/plugins/...