Questions tagged [contacts]

The central entity of the CiviCRM universe. Every other entity is connected in some way to a contact. Can be subdivided in individuals, organizations and households. New contact types can be configured.

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19 views

Why am I getting "Mismatched contact type." when I try to import any contacts?

Wordpress 6.1.1, Civi 5.59.4 I have been getting the error "Mismatched contact type." which is possibly linked to this: https://lab.civicrm.org/dev/core/-/issues/3927 but that appears ...
1 vote
1 answer
96 views

Contact mail action fails

Drupal 7, CiviCRM 4.6.25/4.7.15 When I try to send an email to an individual contact using the 'send mail' action, the triangle spins and nothing happens. Affects our production and test site. mail(...
1 vote
2 answers
108 views

My custom fields are not visible on Contact's Activity Log

I try to show (first for the admin user) all changes for a contact. That works on Contact's Activity Log page. I can see the date and time of modifying my custom fields, but the old and the new values ...
1 vote
1 answer
121 views

Apply Access Ajax API permission to allow Add new organization option to public autocomplete for current employer, still not works

Civicrm-4.7. Apply Access Ajax API permission to allow Add new organization option to public autocomplete(1.4 v) for current employer field, but still not works!.
0 votes
1 answer
37 views

Possible Deleted Contact - Trying to Restore Records - Possible SQL Solution?

So here is the issue - that I think was caused by a merger of contacts without transferring the related fields to the new contact. I have a contact, that seems to be missing a large number of ...
0 votes
1 answer
29 views

Creating a report with specific individuals

I have an excel document of donors that are already in the system but I want to make a specific contribution report for them to see who hasn't given in the last 36 months. I do not want to import this ...
0 votes
1 answer
14 views

Error saving CiviCrm profile card in Drupal's user area

everybody. I have an error every time that an existent user saves the contact profile data in drupal, associated to civicrm fields. The Drupal's user data are updated correctly. The error is a bad one ...
0 votes
1 answer
34 views

concatenate two fields and copy to another one

For each contacts of a given sub type (subtype = child) we need to concatenate to set the external identifier as the concatenation of lastname & first name. We are doing this by exporting to excel,...
0 votes
0 answers
18 views

api pull custom field value based on id not label

Using API 4 (php), how do I retreive a custom field value for a specific contact, using the custom field id instead of the custom field name. This works (for contact with id=1234), but requires the ...
1 vote
2 answers
542 views

hash_equals(): Expected user_string to be a string, null given in Contact/BAO/Contact/Utils.php on line 232

Has anyone else seen this error under Joomla and CiviCRM 5.10.4 when viewing a contact via the front end? Warning: hash_equals(): Expected user_string to be a string, null given in /.../administrator/...
0 votes
1 answer
33 views

Contact Print Summary - how can I customize?

is it possible to customize the Contact Print Summary? I would like to select the fields to be printed and manage the print templates by inserting for example the organization logo and the footer. ...
0 votes
1 answer
100 views

PHP Fatal error: Uncaught CRM_Core_Exception: [0: Transaction integrity error: Expected to find active frame

We recently moved our database to a new server, but when adding a new contact we now get this error: This is what our server admin found: [20-Sep-2020 21:53:47 Europe/Amsterdam] PHP Fatal error: ...
2 votes
1 answer
41 views

Unserialize error when viewing a contact

I think this has something to do with a bad database table although I'm not sure how I would go about finding out where or how it happened so any advice would be greatly appreciated! I have seen ...
0 votes
1 answer
43 views

Error when trying to delete custom fields

I'm not sure if it's a bug but when I try to delete a custom field it shows me a loading screen that never finishes. Additionally if I enable this custom data set for the contact and if I need to see ...
0 votes
1 answer
18 views

New Member entry in Civi

What is the proper way to enter a new member (that is also a new company in the database). I tried to do this via "memberships" "new member" and it did not seem correct and gave ...
1 vote
1 answer
33 views

Allow anonymous users (not logged in) to edit their fields?

The question is simple: I have created a profile, but I would like to share a URL to the anonymous user so they can fill out the profile WITHOUT LOGGING IN and these responses will go to their contact....
0 votes
0 answers
22 views

Incorrect shortcode structure

I would like to display the profile on an external page so that an anonymous user could edit the fields just by opening the page and I need to specify the contact id for the changes to be applied. But ...
0 votes
0 answers
18 views

Publish FormBuilder to Edit Contact

In my WordPress installation I am working with a form to edit a profile because we need contacts to be able to fill in information from their own custom fields. I have also enabled the two boxes for &...
0 votes
1 answer
15 views

Know the change made in the Change History

I can see the history of the people who have modified the contact and when they did it, but... How do I know what this change is? For an administrator it is important to know what modifications were ...
0 votes
1 answer
17 views

How to import contact via CSV and trigger CiviRule for Trigger "Address is added"

I set up a CiviRule that when an Address is added for a Contact some relationships are created depending on the zip code for that Contact. Now I create some Contacts via an import of a CSV file. I ...
2 votes
1 answer
33 views

FormBuilder form is not visible on public page

I am building a form with the help of the FormBuilder extension in CiviCRM. Currently I am using Version 5.57.0 in Wordpress 6.1.1 and I need to embed the form in a public page and I am adding the ...
0 votes
1 answer
149 views

DB: No such field! Error message

We're just a very small charity trying to put this together with limited experience. I had set up some custom fields for the database but some changes to those fields was requested which I made and ...
0 votes
1 answer
53 views

Custom Fields - Tab with table

I defined some custom fields with multiple records. The records are not shown in the data-table. Open tab in new Window produces an error : DataTables warning: table id=records-4 - Invalid JSON ...
1 vote
1 answer
88 views

Associate a tag with a contact where drupal tables have a prefix using civicrm 5.32.2 - drupal table prefix missing

CiviCRM 5.32.2 is missing the drupal 7.77 prefix when trying to access drupal tables that should have the drupal table prefix applied. How can I fix this? I am using Shoreditch theme, running with ...
1 vote
1 answer
21 views

What CiviCRM permissions do I need to grant in order to allow "create user record" for a CiviCRM contact

What CiviCRM permissions do I need to grant in order to allow "create user record" for a CiviCRM contact? I want to allow for a user with a certain role ("Organizer") to create a ...
0 votes
1 answer
9 views

How to change the Wordpress role assigned through "Create User Record" function

When using the "Create User Record" function on a CiviCRM Contact record, a wordpress (or other CMS) user is created. How can the default wordpress/CMS role of that user be modified in ...
1 vote
0 answers
22 views

Updated to Version 5.57.0 from 5.56.1. Profile contact form now returns a "There has been a critical error on this website."

Updated to Version 5.57.0 from 5.56.1. Profile contact form now returns a "There has been a critical error on this website" page even though the new contact is captured. wp-core ###. ...
1 vote
0 answers
29 views

Civicrm 5.57.0 Error on Contact Notes View

Civicrm 5.57.0 on Wordpress 6.1.1 Within a single contact you can leave notes. since the last update, if you want to view the notes, this error appears in the log file and nothing come up. When I ...
1 vote
1 answer
43 views

Creating a relationship when filling in a Profile (Revisited)

I am reposting this ticket from 5 years ago because I really need to be able to do the same thing using CiviCRM 5.39 and Wordpress 5.8. Does anyone know if this is possible now, perhaps using an ...
4 votes
1 answer
597 views

how do I find error log to see what is causing the error

I am not the technical person - merely a user so I am very unfamiliar with this tool. I am trying to find the reason for the error I receive when trying to search the contacts for all individual ...
2 votes
1 answer
257 views

How can I prevent spam bots from making submissions to CiviCRM?

I ALREADY had reCaptcha enabled in Civi and on my Profile type, but it seems that spam bots were still making submissions to CiviCRM and creating contacts (and got assigned to a group). I only ...
1 vote
1 answer
62 views

How do I get pictures entered into fields in contact records to be viewable in the contact record?

And not just present as file names, or require that the file be opened to view the picture?
0 votes
1 answer
43 views

How do I disable or deactivate a contact or an expired member? The only options I can find are to delete the contact, not disable or deactivate

How do I disable or deactivate a contact or an expired member? The only options I could find are to delete a contact or expired member.
2 votes
2 answers
33 views

How to manage a Mentoring-System with CiviCRM

I would like to organize a mentoring-platform where mentees/mentors can register via a website. Mentees can get assigned to mentors in geographical proximity by an organizer of that region. Mentors ...
1 vote
0 answers
33 views

Word upload function in print/merge

CiviCRM 5.27.5, Drupal 7.72 I've been attempting to use the print/merge function with no success. I've tried both .docx and .odt, which the help text says are valid file formats. However, when I ...
2 votes
1 answer
128 views

Email On Hold? options

It looks like there are two options for indicating that an email address in on hold. Is there a way to add another option? If so, how would I go about doing that?
2 votes
1 answer
78 views

can't edit Contact Details for records with a custom subtype (Error: One or more contact subtypes have been de-selected from the list ...")

I first posted this issue under another question (after upgrade, can't edit Contact Details fields (Custom Addressee and de-selected subtypes errors)) thinking two separate issues were related. ...
1 vote
1 answer
15 views

link contacts to external systems

i have data on my contacts spread over different systems, among which civicrm. i do have keys of the external system in civicrm, e.g. an id 123. now, this key can be used to browse info on this ...
1 vote
1 answer
74 views

Child groups with all parents disabled shows in group list

I'am currently using Civicrm version 5.3.1 with drupal 7.59. Steps to replicate: Create one group, parent A. Create a one group, child A and assign parent A group created above as parent. Disable ...
1 vote
1 answer
21 views

Import data, given Contact ID

I have a CSV with various fields, including Internal ID and Phone. I want to match Internal ID to Contact ID, and add Phone to the set of phone numbers for each contact. I use a simple field mapping ...
0 votes
1 answer
37 views

Unable to edit custom fields for contacts in wordpress

I have had a custom application written to search and display using the API, but since this has happened, I have been unable to edit custom fields in the contacts. I have checked that I can edit the ...
0 votes
0 answers
21 views

Critical web error when trying to import contacts

I have a working installation of CiviCRM on Wordpress. I am trying to import 334 contacts with a CSV file from excel. Even though the file has no errors, I am getting errors related to the classic * &...
0 votes
1 answer
14 views

Trying To Get A Full Contact Report

There’s been a lot of turnover at my job, which means there are tons of duplicate entries in our civi records. I’m trying to do a reconciliation to remove the duplicates by downloading all the ...
1 vote
2 answers
18 views

Add Bulk Notes to Contacts

I have about 200 contacts that I need to add a bulk note to. I can add bulk activities using CiviRules, but I can't find a way to add a bulk note. Does anyone have any ideas or know of an extension ...
1 vote
1 answer
33 views

In Contact reports, why are the contacts' names not linked to their records?

Using CiviCRM 5.48.2 with WordPress (current version). The other day I noticed that in my contact reports (e.g. Current Member List), the names are not linked to the person's record. The links are ...
3 votes
3 answers
462 views

Increase the import limit (3MB) for Contact import

I have a great quantity of Contact to import in CiviCRM and I absolutely need to increase the actual 3MB limit to, at least, 150 MB, with a view to fit my needs. Many thanks for the help! Regards
0 votes
1 answer
24 views

Change "SIC Code" Field To "NAICS Code" In Organization/Contact

So, the SIC Code appeared as an issue early on dealing with EU folks, but I never found anything other than some postings in the old wiki. I am in the US and while Public companies sometimes deal with ...
2 votes
1 answer
337 views

Update contact via REST and JSON request body

We are trying to update a contact via the REST API. But instead of submitting the changed values as separate post parameters (e.g. "nick_name") http://d46.demo.civicrm.org/sites/all/modules/...
0 votes
1 answer
177 views

Notice: Undefined index: is_deceased

I get this message whenever I edit a contact: Notice: Undefined index: is_deceased in CRM_Contact_Form_Contact->preProcess() (line 216 of C:\Bitnami\civicrm-4.6.9-1\apps\civicrm\htdocs\sites\all\...
2 votes
2 answers
37 views

Attaching private documents to contact

Is it possible to create a custom File field for contacts, but somehow limit the view to only certain types of users? Use case would be attaching an employment contract containing private information ...

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