Questions tagged [contribution-page]
The contribution-page tag has no usage guidance.
248
questions
0
votes
1answer
33 views
Getting error when entering valid credit card and cvv
When people try donate at this page they are getting a pink bar underneath the credit card entry line that says "Error" no other info on type of error. Credit card and and cvv are valid.
...
0
votes
1answer
12 views
Contribution Confirmation Page Issue in Joomla after upgrade
Friends
I have upgraded a few Joomla sites to the new 5.37.2 version. Now on all sites, the contribution confirm page does not work. Irrespective 'Go Back' or 'Confirm Contribution' is clicked; you ...
0
votes
1answer
14 views
HTML_QuickForm_Controller: Unhandled action “_qf_Main_reload” in page “Main”
Contribution page with membership signup enabled get HTML_QuickForm_Controller: Unhandled action "_qf_Main_reload" in page "Main" error once the form is submitted from main page
...
2
votes
1answer
20 views
Order of membership types on contribution page not correct
Does anyone have any ideas why the order of membership types wouldn't be correct on a contribution page? The order in the contribution page settings matches the order defined in Administration - ...
0
votes
0answers
13 views
Thousands Separator not Showing in Amounts on Contribution Page
The thousands separator is not showing in the amounts section on the contribution pages. These are the currency settings:
CiviCRM 5.29.1
Any idea how to make the thousands separator show up on the ...
4
votes
1answer
79 views
Membership start date and “member since” date not set with online contributions
I've noticed that ever since we started taking online contributions (last summer) new members have been getting created with null start date and "member since" date. Offline memberships (...
0
votes
1answer
27 views
Changing background and button colours on public facing pages (like contribution) in drupal
Is there and easy way to change the colours on contribution pages, the background shouldn't be blue?
Also the buttons are all white with white text till you wave your courser over them.
Is there a ...
2
votes
1answer
22 views
Can't find Click the Continue button to proceed with the payment in translation string
I can't find Click the Continue button to proceed with the payment. from a Contribute form in the translation strings even if I can find other strings from that Contribute form. It's untranslated in ...
1
vote
0answers
27 views
My URLs for contribute & member forms all automatically redirect the user to homepage, any help please?
There's not an obvious reason why this has begun happening as I carried out no changes to CiviCRM at all in the time between the last successful transaction (5 December) and the day I was alerted to ...
2
votes
1answer
12 views
Is there a more elegant way to handling contribution pages that have ended?
When a contribution page passes its end date, you get the following error:
Is there a way to let the contribution page load, but display something like what is displayed on events?
Ideally it would ...
0
votes
0answers
12 views
Why is a shortcode being displayed to site visitors rather than the membership sign-up confirmation page?
Having just updated my Wordpress/Civi site to current versions 5.5.3 and 5.31.1 respectively I've been checking the site to ensure it's all still working as expected. On a membership sign-up form that ...
0
votes
0answers
24 views
CiviCRM Contribution Page Recurring is not working after checked RECURRING CONTRIBUTIONS (Stripe payment processor)
I have created a new CiviCRM Contribution Page. Recurring is not working after checked RECURRING CONTRIBUTIONS. I am using the Stripe Payment Processor. When submit the donation form it is working as ...
1
vote
1answer
77 views
Error “Could not find a valid session key” after contributions are made
Recently in the past we did do a migration from a development site to production and I'm not sure if we were having the issue before migration or not. Every time someone makes a contribution they ...
0
votes
0answers
23 views
The public facing “Payment Options” are hidden when using shortcode on page
We are using a contribution form and are embedding it with a shortcode in a Wordpress page.
The issue we are facing is, that the "Payment Options" section is hidden, when the form is ...
1
vote
0answers
16 views
I am creating a new contribution page but am stuck because it keeps saying a supporter profile is mandatory
I am on http://civicrm.test/civicrm/admin/contribute/pcp
trying to create a supporter profile solely because the form doesn't seem to want to save unless I do so. I have put "supporter profile&...
2
votes
1answer
42 views
How do I change the layout and style of a contribution page displayed on a wordpress website?
I've got premium options included which display as toggle framed text and not with tick boxes (which I want) and it's using Times as the default font (which I don't want). Also, I need the Profile ...
0
votes
0answers
18 views
Can I use Civi platform to set up an online store?
Since we cant hold events due to Covid-19, I suggested opening an online store so we could sell tshirts, stickers, and other swag as a fundraiser.
I set up a Contribution page, and am using a price ...
1
vote
1answer
29 views
How to split contribution page into tabs
I would like to divide my contribution page into tabs: intro + priceset, payment information, submit section. How can I do that?
0
votes
1answer
24 views
How do I hide a div tag for a specific event or contribution page?
I would like to hide a specific div tag for a specific event or contribution page ID. I am not good with JS. So prefer CSS display:none; method. Any help would be appreciated. Thanks
2
votes
1answer
17 views
set standard recurring unit on contribution site
is there a way to set a standard for the dropdown of the recurring units (yearly, monthly, etc.) on a civi contribution site? We would like to have "yearly" instead of "monthly".
I ...
1
vote
1answer
32 views
Contribution/membership receipt - unable to disable
I did have a look around already but thus far without much luck.
We recently turned off the 'Email Receipt to Contributor?' option on a membership join page. I did check the ContributionPage settings ...
1
vote
1answer
23 views
Can I set a premium for a $20 minimum on a recurring contribution, but $80 for a one-time contribution?
It seems like premiums only work on the minimum amount, without regard for other settings. Is there a way to get around this? I see the EFF has this option, but their contribution page seems not to ...
1
vote
0answers
26 views
Error when submitting Membership renewal
I have it turned on to have recaptcha on the anonymous registration pages, and it doesn't show on the renewal page once logged in, like it is supposed to. When I actually try to submit a renewal, it ...
1
vote
1answer
22 views
Having trouble changing settings on Donations Page
I need to change a checkbox on the Donations page to a box where people can put their own dollar amount in and it will be added to the total at the bottom of the screen. I cannot locate where to go to ...
0
votes
0answers
17 views
I want a user Registration page on wordpress with civicrm
I want a form with user registration and component of civicrm that i have created in civicrm. If we submit that for user data should be saved and redirected to civicrm contruibution page.
If user has ...
0
votes
0answers
19 views
What does this error means on my membership Contribution page?
Whenever my membership contribution page is loaded, I am getting this notice in drupal log. What does it mean? It’s not that I have an issue processing payment On this page, but just curious! Thanks ...
0
votes
1answer
22 views
Is there a way to set the autorenewal checkbox on a membership contribution page to be ticked by default?
We're running on Drupal 7.69 and Civi 5.13.x.
Is there a way to have the option to autorenew ticked by default through configuration?
See image below:
3
votes
1answer
29 views
How to change contribution pages profile labels into a placeholder?
I would like to convert all the form fields labels of the contribution pages and events pages into placeholder. Is it possible to do? If yes, how please ? Thanks
1
vote
1answer
34 views
Option to Tell a Friend
When I click "tell a friend" and submit my friend's name and email after I've made a contribution on our contribution page I get error, "Supervised Rule for Individual Doesn't Exist" -- what does this ...
3
votes
1answer
41 views
Contribution Page Creates Payment
I have setup a webform using the Civi/Drupal webform module, which allows people to submit payments they intend to make and keep it as Pending before they make it.
What is happening is the ...
1
vote
1answer
23 views
Where can I see a contributors phone number and email?
On the contribution page, there is space for the visitor to enter their phone number and email (we need this information).
When I look at the contributions made, this information is not view-able or ...
3
votes
1answer
32 views
Can pay-later instructions offer html format and plain text versions?
This maybe should be a feature request.
I have complex "pay later" instructions, and I would like to display them in html format (which I can easily do) and provide an alternate version for folks ...
1
vote
1answer
41 views
Contribution page with cookies blocked just reloads on submission - is this expected behaviour?
We recently had a donor call our office who was having trouble donating online (https://secure.wildsight.ca/civicrm/contribute/transact?reset=1&id=1).
It turned out they had blocked cookies in ...
1
vote
3answers
46 views
How to set specific social meta tags for specific contribution pages
It would be very useful to be able to set specific social meta tags for specific contribution pages, but I can't seem to find any way to do this (definitely not in CiviCRM, there doesn't seem to be a ...
2
votes
1answer
47 views
How can I allow donor to edit the amount to pay towards his Invoice
I am sending the donor a link to his dashboard where he can click Pay here to pay an outstanding invoice.
The issue is that once he clicks 'Pay Now' he is forced to pay the total amount of the invoice ...
0
votes
1answer
33 views
Contribution Page not Submitting
I have a contribution page here https://flbc.edu/donate/flbc-donation/, but when I click on confirm it just brings me back to the same initial page. It was working before and I just upgraded to the ...
0
votes
1answer
25 views
Contribution page - the field labels are missing
I have installed civicrm and created a new contribution page. But the field labels are missing. Below is the link:
http://ny.missionaryfamiliesofchrist.us/index.php/donate
I would appreciate any ...
0
votes
2answers
151 views
Wordpress with Divi: How to integrate CiviCRM contribution pages?
I am trying to set up a contribution page within a Divi layout. At a short glimpse, that looks well, but: this won't work! Instead, I get a lots of CSS problems and JS errors.
I could imagine to get ...
0
votes
2answers
51 views
Recurring contributions frequency label (“every month”) is unstyleable - looks bad
If you set up a contribution page to accept recurring contributions, the label for this option on the page is "I want to contribute this amount FREQUENCY" where FREQUENCY is from the contribution page ...
2
votes
1answer
44 views
Prettifying forms - what is the best we can use as a theming for pure civi forms?
There's Shoreditch ext - bit seems it is only limited to backend admin UI?
Are there any other alternatives for contribution and event registration pages?
0
votes
2answers
64 views
Different profile based on membership selection
When our members join or renew online, I want to use a different profile to capture different information depending on the membership type. For example, if someone selects an "Educator" membership, I'...
0
votes
4answers
58 views
How to create a modern looking contribution page?
I have just came across this webpage where they seem to using CiviCRM. But would have an idea how did they created the layout of this contribution pages? Wordpress drupal or something else? https://...
3
votes
1answer
27 views
New account creation during profile sign-up not creating Backdrop (Drupal 7) Account [SOLVED]
I am using the latest CiviCRM 5.18.4 and Backdrop 1.15.x-dev all up to date.
I am new to CiviCRM, but have used Drupal 6,7 and 8 over the years.
I have been following the excellent documentation, I ...
5
votes
1answer
42 views
Scheduled Reminder Ignoring the Year of Membership End Dates
Our site is configured to send a scheduled reminder 1 day after the membership expiration date. Memberships are renewed through a contribution page. The reminder is only sent to non-auto renew members....
1
vote
0answers
23 views
How to hook into civiDiscount code
I'm trying to set up a system where when a member joins, they can add another member at a reduced rate. I want the second member to log in and sign up, checking a box for a release for. I thought ...
2
votes
0answers
14 views
Contributions “on behalf of an organization” automatically grant permissions — can that be turned off?
I was asked whether it is possible to turn off the automatic permissions that are granted when someone fills out a contribution form "on behalf of an organization":
I assumed I could edit the ...
1
vote
2answers
57 views
Access denied after contribution (thank you page denied)
I let my users register on my wordpress website using a contribution page on CiviCRM. It used to work fine but last time I tried to register a new user, instead of the thank you page, I get this ...
2
votes
1answer
57 views
Property of non-object notice after submitting CiviCRM Webform with Contributions
I’m using Webforms for CiviCRM 4.28 for a membership registration and payment form and have Pay Later set as the payment method. When the form is submitted I get the following errors shown on the ...
1
vote
1answer
39 views
Can't delete contribution page
We have reassigned a number of our contributions to one single contribution page - as the source was good enough for our record keeping purposes.
You cannot delete this Contribution Page because it ...
2
votes
1answer
61 views
Make CVV code field optional in Authorize.net payment processor in a contribution form
I have a contribution form with credit card payment. Is there a way to make CVV code OPTIONAL/NOT REQUIRED when an administrator uses contribute to process a credit card transaction?
I tried ...
