Questions tagged [contribution-page]

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DB Error : Uknown error (When a new profile is created in multilingual CiviCRM setup)

Trying to create a new profile to get attached in contribution page, when hit save, a message box "DB Error: unknown error" appears. This happening on multilingual civiCRM setup on multiple ...
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  • 11
1 vote
1 answer
12 views

How to get Price Sets related to a Contribution Page using API 4

I am trying to use the API 4 to get all the related Price Sets for a given Contribution Page. I am having a hard time with this, being new to the API and the join function. Any help? In API 3, Price ...
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  • 11
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1 answer
15 views

Contribution Test Pages work only for Amount = $1.00

I hesitated to raise this issue because I've probably made a real rookie mistake somewhere. My Contribution Pages work fine in production mode but the transactions are not recorded in CiviCRM when I ...
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0 votes
1 answer
18 views

RESOLVED: "Review your contribution" returns a 404 after it worked before on CiviContribute Member Contribution page

This was the base page setting that got corrupted or confused somehow. Making a new one and setting that as the base page in the CRM Settings page resolved my issues. I'm setting up a new site (https:/...
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2 votes
1 answer
25 views

WordPress group assignment from CiviCRM member signup not working

Edit: I was missing something basic. I was mapping role to role, not capability, and forgot to hit Save Settings on the main WordPress Member Sync plugin settings page. Once I did that, and added the ...
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1 vote
2 answers
65 views

Anonymous online membership renewal - member dues payment is recorded but how to extend the membership expiration date?

I'm new to CiviCRM so I may be missing something obvious, but research hasn't helped me yet. This is for a small-scale organization using Wordpress where we don't want users to log in to the site. We ...
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0 votes
0 answers
21 views

Invioce Online Payment for Anonymous Users?

We would like to set up invoices that get paid online. We have set up Invoicing and a default Contribution Page, and it looks like we can get to the payment page for a specific invoice to using the ...
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  • 753
1 vote
1 answer
18 views

Can billing name/address not be pre-populated on Event Registration Page?

The pre-populated Billing Name and address information on the Event Registration Page is causing many credit card authorizations to be declined (Authorization.net payment processor). Is there a way to ...
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2 votes
1 answer
63 views

Notices on online contributions pages

After upgrading CiviCRM from 5.20 to 5.44.0 we started getting lots of notice errors on screen specially on front end online pages, is that something we need to worry about? We did some QA by ...
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3 votes
1 answer
28 views

Autocomplete organization

Is there any extension that converts on-behalf Organization name field to a drop down on online contribution pages? Seems like publicautocomplete works only for current_employer field.
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1 vote
2 answers
107 views

You do not have permission to access this page - Contribution Page - WordPress Install

WP Version 5.8.2 CiviCRM Version 5.44.0 When trying to make a contribution when not logged in or in a private browser I get the following error sometimes on page load but more often after pressing the ...
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  • 61
1 vote
2 answers
18 views

Membership Types not translated on default Contribution page "Member sign up"

On CiviCRM 5.43.2 in WordPress, I have 2 Membership Types a user can sign up to. All other text on the form is translated except for the "Membership Types Label" and "Membership Types&...
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  • 71
1 vote
0 answers
28 views

CiviCRM Contributions page in iFrame on another domain

I have a contribution page in an iframe here https://bit.ly/2ZunFB5 I get an error message when trying to make a payment Yet, when I test the link on its own, it works perfectly. https://bit.ly/...
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  • 73
2 votes
3 answers
41 views

How to allow for people to purchase gifts for others

We are using Civi in wordpress. We are going to use Civi to host an 'adopt an object' scheme for our Museum. We anticipate that we will get a lot of people buying them as 'gifts' and will need the ...
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  • 71
3 votes
1 answer
66 views

How to track contribution from a mailout sent from civimail?

I am trying to see how many contribution has been generated as a result of the recent mailout I sent from civimail. What is the best approach to setup and track this please? Thanks
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  • 2,846
0 votes
3 answers
69 views

Online Contribution CiviCRM Page Setup in WordPress

Hi All I need assistance. Im am trying to setup a online contribution page in wordpress and I am following the following instructions as per the documentation The part that says "Click on the ...
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0 votes
2 answers
57 views

Getting error when entering valid credit card and cvv

When people try donate at this page they are getting a pink bar underneath the credit card entry line that says "Error" no other info on type of error. Credit card and and cvv are valid. ...
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0 votes
1 answer
12 views

Contribution Confirmation Page Issue in Joomla after upgrade

Friends I have upgraded a few Joomla sites to the new 5.37.2 version. Now on all sites, the contribution confirm page does not work. Irrespective 'Go Back' or 'Confirm Contribution' is clicked; you ...
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0 votes
1 answer
18 views

HTML_QuickForm_Controller: Unhandled action "_qf_Main_reload" in page "Main"

Contribution page with membership signup enabled get HTML_QuickForm_Controller: Unhandled action "_qf_Main_reload" in page "Main" error once the form is submitted from main page ...
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2 votes
1 answer
21 views

Order of membership types on contribution page not correct

Does anyone have any ideas why the order of membership types wouldn't be correct on a contribution page? The order in the contribution page settings matches the order defined in Administration - ...
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  • 1,569
4 votes
1 answer
123 views

Membership start date and "member since" date not set with online contributions

I've noticed that ever since we started taking online contributions (last summer) new members have been getting created with null start date and "member since" date. Offline memberships (...
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  • 41
0 votes
1 answer
31 views

Changing background and button colours on public facing pages (like contribution) in drupal

Is there and easy way to change the colours on contribution pages, the background shouldn't be blue? Also the buttons are all white with white text till you wave your courser over them. Is there a ...
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2 votes
1 answer
24 views

Can't find Click the Continue button to proceed with the payment in translation string

I can't find Click the Continue button to proceed with the payment. from a Contribute form in the translation strings even if I can find other strings from that Contribute form. It's untranslated in ...
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  • 103
1 vote
0 answers
30 views

My URLs for contribute & member forms all automatically redirect the user to homepage, any help please?

There's not an obvious reason why this has begun happening as I carried out no changes to CiviCRM at all in the time between the last successful transaction (5 December) and the day I was alerted to ...
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2 votes
1 answer
19 views

Is there a more elegant way to handling contribution pages that have ended?

When a contribution page passes its end date, you get the following error: Is there a way to let the contribution page load, but display something like what is displayed on events? Ideally it would ...
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1 vote
1 answer
154 views

Error "Could not find a valid session key" after contributions are made

Recently in the past we did do a migration from a development site to production and I'm not sure if we were having the issue before migration or not. Every time someone makes a contribution they ...
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1 vote
0 answers
17 views

I am creating a new contribution page but am stuck because it keeps saying a supporter profile is mandatory

I am on http://civicrm.test/civicrm/admin/contribute/pcp trying to create a supporter profile solely because the form doesn't seem to want to save unless I do so. I have put "supporter profile&...
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  • 11
2 votes
1 answer
59 views

How do I change the layout and style of a contribution page displayed on a wordpress website?

I've got premium options included which display as toggle framed text and not with tick boxes (which I want) and it's using Times as the default font (which I don't want). Also, I need the Profile ...
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0 votes
0 answers
21 views

Can I use Civi platform to set up an online store?

Since we cant hold events due to Covid-19, I suggested opening an online store so we could sell tshirts, stickers, and other swag as a fundraiser. I set up a Contribution page, and am using a price ...
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1 vote
1 answer
30 views

How to split contribution page into tabs

I would like to divide my contribution page into tabs: intro + priceset, payment information, submit section. How can I do that?
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  • 43
0 votes
1 answer
29 views

How do I hide a div tag for a specific event or contribution page?

I would like to hide a specific div tag for a specific event or contribution page ID. I am not good with JS. So prefer CSS display:none; method. Any help would be appreciated. Thanks
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  • 2,846
2 votes
1 answer
18 views

set standard recurring unit on contribution site

is there a way to set a standard for the dropdown of the recurring units (yearly, monthly, etc.) on a civi contribution site? We would like to have "yearly" instead of "monthly". I ...
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1 vote
1 answer
41 views

Contribution/membership receipt - unable to disable

I did have a look around already but thus far without much luck. We recently turned off the 'Email Receipt to Contributor?' option on a membership join page. I did check the ContributionPage settings ...
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1 vote
1 answer
24 views

Can I set a premium for a $20 minimum on a recurring contribution, but $80 for a one-time contribution?

It seems like premiums only work on the minimum amount, without regard for other settings. Is there a way to get around this? I see the EFF has this option, but their contribution page seems not to ...
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1 vote
0 answers
31 views

Error when submitting Membership renewal

I have it turned on to have recaptcha on the anonymous registration pages, and it doesn't show on the renewal page once logged in, like it is supposed to. When I actually try to submit a renewal, it ...
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1 vote
1 answer
24 views

Having trouble changing settings on Donations Page

I need to change a checkbox on the Donations page to a box where people can put their own dollar amount in and it will be added to the total at the bottom of the screen. I cannot locate where to go to ...
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0 votes
0 answers
20 views

I want a user Registration page on wordpress with civicrm

I want a form with user registration and component of civicrm that i have created in civicrm. If we submit that for user data should be saved and redirected to civicrm contruibution page. If user has ...
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0 votes
0 answers
20 views

What does this error means on my membership Contribution page?

Whenever my membership contribution page is loaded, I am getting this notice in drupal log. What does it mean? It’s not that I have an issue processing payment On this page, but just curious! Thanks ...
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  • 2,846
0 votes
1 answer
24 views

Is there a way to set the autorenewal checkbox on a membership contribution page to be ticked by default?

We're running on Drupal 7.69 and Civi 5.13.x. Is there a way to have the option to autorenew ticked by default through configuration? See image below:
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3 votes
1 answer
43 views

How to change contribution pages profile labels into a placeholder?

I would like to convert all the form fields labels of the contribution pages and events pages into placeholder. Is it possible to do? If yes, how please ? Thanks
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  • 2,846
1 vote
1 answer
41 views

Option to Tell a Friend

When I click "tell a friend" and submit my friend's name and email after I've made a contribution on our contribution page I get error, "Supervised Rule for Individual Doesn't Exist" -- what does this ...
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3 votes
1 answer
43 views

Contribution Page Creates Payment

I have setup a webform using the Civi/Drupal webform module, which allows people to submit payments they intend to make and keep it as Pending before they make it. What is happening is the ...
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  • 521
1 vote
1 answer
27 views

Where can I see a contributors phone number and email?

On the contribution page, there is space for the visitor to enter their phone number and email (we need this information). When I look at the contributions made, this information is not view-able or ...
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3 votes
1 answer
37 views

Can pay-later instructions offer html format and plain text versions?

This maybe should be a feature request. I have complex "pay later" instructions, and I would like to display them in html format (which I can easily do) and provide an alternate version for folks ...
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1 vote
1 answer
45 views

Contribution page with cookies blocked just reloads on submission - is this expected behaviour?

We recently had a donor call our office who was having trouble donating online (https://secure.wildsight.ca/civicrm/contribute/transact?reset=1&id=1). It turned out they had blocked cookies in ...
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  • 1,569
1 vote
3 answers
60 views

How to set specific social meta tags for specific contribution pages

It would be very useful to be able to set specific social meta tags for specific contribution pages, but I can't seem to find any way to do this (definitely not in CiviCRM, there doesn't seem to be a ...
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  • 1,569
2 votes
1 answer
51 views

How can I allow donor to edit the amount to pay towards his Invoice

I am sending the donor a link to his dashboard where he can click Pay here to pay an outstanding invoice. The issue is that once he clicks 'Pay Now' he is forced to pay the total amount of the invoice ...
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  • 2,057
0 votes
1 answer
38 views

Contribution Page not Submitting

I have a contribution page here https://flbc.edu/donate/flbc-donation/, but when I click on confirm it just brings me back to the same initial page. It was working before and I just upgraded to the ...
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0 votes
1 answer
31 views

Contribution page - the field labels are missing

I have installed civicrm and created a new contribution page. But the field labels are missing. Below is the link: http://ny.missionaryfamiliesofchrist.us/index.php/donate I would appreciate any ...
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  • 31
0 votes
2 answers
210 views

Wordpress with Divi: How to integrate CiviCRM contribution pages?

I am trying to set up a contribution page within a Divi layout. At a short glimpse, that looks well, but: this won't work! Instead, I get a lots of CSS problems and JS errors. I could imagine to get ...
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