Questions tagged [contribution-page]

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1answer
220 views

CiviContribute: DB Error: no such field

I am new to CiviCRM, and we are just setting up our first pages in preparation for our annual fundraising event. I've created a Contribution page Contribution that gives the following error when ...
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1answer
69 views

How to delete “Not you or want to join..for a different person”?

I am a newbie to CiviCRM but have just managed to upgrade civicrm wordpress from 4.5.8 to 4.6.2. On my membership contribution page, there is now the following entry at the beginning of the text "...
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1answer
28 views

Option to Tell a Friend

When I click "tell a friend" and submit my friend's name and email after I've made a contribution on our contribution page I get error, "Supervised Rule for Individual Doesn't Exist" -- what does this ...
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1answer
23 views

Where can I see a contributors phone number and email?

On the contribution page, there is space for the visitor to enter their phone number and email (we need this information). When I look at the contributions made, this information is not view-able or ...
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1answer
27 views

Can't delete contribution page

We have reassigned a number of our contributions to one single contribution page - as the source was good enough for our record keeping purposes. You cannot delete this Contribution Page because it ...
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1answer
33 views

Total Amount not displaying in contribution price set in Joomla 3

I have seen this issue in a couple other posts, but none that had an answer that applied to me. I have CiviCRM 5.5.2, Joomla 3.8 and the RocketTheme Notio template. I have upgraded from a much older ...
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1answer
61 views

Can't access contribution page without a login

I have recently updated CiviCRM in Joomla 3.x to the latest 5.5.2 build. I'm finding on my main contribution page (used for subscriptions), that I can't access it unless I'm logged in. When logged in, ...
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2answers
73 views

How are CiviCRM form names defined (civicrm_validateForm)?

I am attempting to perform form validation on various CiviCRM forms (profile forms and forms within contribution pages) by hooking into hook_civicrm_validateForm. In my php code, I would like to ...
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2answers
87 views

How can I configure my contribution page so that recurring is not pre-selected by default?

Obviously, I want to provide the option for recurring but I do not want it to load the page with default recurring selected. I think this is the way most administrators would want it to work. Should ...
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1answer
34 views

Why does a user get 'email field required' after submitting a form such as a Contribution page

If a Contribution page has a profile that creates a Drupal User, then the user gets a message after submitting the form that 'email is required' and no Drupal user is created. Not sure if this is ...
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1answer
58 views

Contribution page profile not displaying at top of page, above billing section, despite configuration

Newbie question. CiviCRM v 4.7.18. WordPress 4.7.3 running GeneratePress theme. I have created a new contribution page and embedded it with shortcode in my Wordpress site (sorry, not public yet so ...
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1answer
91 views

Contribution pages look strange on mobile

We are having problems when viewing our contribution pages on mobile platforms, because of the width of the screen some of the text is shown on top of other text, making it hard to read: We have the ...
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2answers
229 views

Billing Name and Address

I understand that on contribution pages the "Billing Name and Address" block pops up in default - for most payment types. Where can I set what fields I want to have displayed -> I don't want the "...
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1answer
35 views

How can I preview a contribution page

I am creating a number of different contribution pages for membership levels and I find it confusing without being able to preview a contribution page to see if I have it configured correctly. I am ...
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2answers
36 views

Add people who have used contribution page to a group (or tag them)

I want to add everyone who made a contribution from a particular contribution page to a group. Is there a way to do that?
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3answers
106 views

How to set all donation to redirect users to another page if successful payment is made

I want to set all civicrm Thankyou page to redirect to another page in Drupal 7.50 site. CiviCRM version is 4.6.8 Can I add a URL direct(In drupal) for the Thankyou page which has a dynamic URL. ...
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2answers
161 views

How can I export/import contribution pages and event pages from one site to another

I want to export contribution and event pages from one Drupal7 site to another Drupal7 site. Is this doable, any help greatly appreciated.
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2answers
90 views

Drupal Forms + Civicrm Contributions, Doesn't process Contribution?

I'm using Drupal 7.43, civicrm 4.7.4., drupal webform 7.x-4.5, and webform civicrm integration 7.x-4.13. I made a form that would allow users to apply for paid membership. There are a few pages of ...
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1answer
131 views

Installing Direct Debit UK and Smart Debit extensions for civi 4.6

Has anybody installed the Direct Debit UK and Smart Debit extensions for Civi 4.6 (specifically) 4.6.10? I've searched but can't find a definitive answer regarding compatability. And, do these ...
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2answers
31 views

Access denied after contribution (thank you page denied)

I let my users register on my wordpress website using a contribution page on CiviCRM. It used to work fine but last time I tried to register a new user, instead of the thank you page, I get this ...
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1answer
26 views

width of email field on contribution form

Using a WordPress installation. Initially the contribution form shows an amount field and an email field. Is there a way to make the email field wider. Currently both are the same width. Inspecting ...
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1answer
66 views

Error on contribution details display, recently updated system

Current CiviCRM is 5.6.1 running on Drupal 7.60. This system was very recently updated from 4.4.4 running on Drupal 7.36 or something. The updates were done cyclically, one right after the other, to ...
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2answers
51 views

Contribution page validation errors display and confirmation screen switch to default language instead of remaining in the current language

When using a contribution form in French with the confirmation page enabled, the page redirects to the English confirmation page url instead of the French. Start here: https://domain.ca/fr/civicrm/...
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1answer
35 views

Total amount not populating for online form

I am building out my first front end form and the total amount field is not populating. We are running on Joomla 3.8.12 and CiviCRM 5.5.1. http://dev.victoryliving.org/index.php/donate Please help, ...
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1answer
81 views

Blank civicrm?page=CiviCRM&q=civicrm/contribute/transact&reset=1 live contribution page wordpress

Wordpress 4.9.6, CiviCRM 5.1.2. Logged in as Administrator, all works fine (Events links, TEST Contribution page) but LIVE Contribution pages: gives just blank page. Nothing in php.error.log, ...
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2answers
40 views

Email address is missing on Thank You page where it says “An email confirmation with these payment instructions has been sent to”

Noticed this on a couple of sites - not sure if this is a bug yet. When I tested on dmaster it fills correctly so perhaps this is a bug/regression that has been fixed between 4.7.27 and 4.7.30/31
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1answer
42 views

Drupal/CiviContribute & Metatags

We are running Drupal 7 and the Metatag module, which is working as intended on the rest of the site. While our contribution pages are working fine, they do not contain the description and keyword ...
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2answers
17 views

Membership Types Randomly Stopped Working

CiviCRM 4.7.24 We do not use Price Sets, but instead have a selection of Membership types. Randomly some time today, our membership types got messed up where the our front-end webform is showing ...
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1answer
145 views

How can I reset a user password for a PCP owner?

A donor/owner of a PCP has lost her password. How can I help her?
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1answer
86 views

How remove fields from default price set

I have a membership signup/renewal page that also allows for additional contributions using the standard fee table (no price sets). Since upgrading to 4.7.23 the online membership page is showing ...
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2answers
57 views

Where is the “Allow Other Amounts?” option?

If you see the screen shot, from CiviCRM 4.7.22 on Wordpress, isn't there supposed to be an "Allow Other Amounts?" option to check under the "Recurring Donations" option? According to these ...
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1answer
31 views

Password field not displayed in contribution page

I have created a contribution page in civicrm and included profile with account creation required option enabled. But only Username field is displayed but not password and confirm password field.I'm ...
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1answer
101 views

Adding a contact profile to a contribution page (user registration)

I have been searching the database for this kind of error but was unbale to get it solved thus far. I am trying to add a contribution page for users to sign up. I have defined two main user groups: ...
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2answers
73 views

Donations Page with recurring and one time

Is it possible to design a single donation page that offers both recurring and one time? I'm trying to avoid two separate forms. I have Webform for Civi setup as well as eWay. If yes, any links ...
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1answer
38 views

Enable recpatcha on all CiviCRM Contribution pages which does not include profiles

I need to include recaptcha on all donation pages in CiviCRM. CiviCRM: 4.7.13 Drupal: 7.5.0 I know we can enable the "Include recaptcha" in profile settings. But few donation pages does not have ...
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1answer
56 views

Why does setting “CVV required for backoffice” to 'NO' also unrequire it on front facing forms

I just ran in to this issue on a site - namely setting "CVV required for backoffice" to 'no' results in it CVV fields showing as 'not required' site wide, ie on all public facing contribution pages. ...
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1answer
31 views

4.7.14 Wordpress 4.7 problem with contribution form Birth Date

CiviCRM version: 4.7.14 previous version: 4.7.12 Wordpress version: 4.7 My contribution form experience problem at the "Confirm contribution" page. Upon pressing Confirm Contribution, user is brought ...
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1answer
81 views

Can't Edit CiviContribute Pages after URL Change

Our website is being hosted by CiviHosting, but our Domain and Email are with another hosting company. The other hosting company just changed the DNS to point to CiviHosting, so that our domain would ...
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1answer
20 views

best practices for demo-site replication of a membership bug?

I think I've encountered a veeeeeery use-case-specific bug with online user-driven membership renewals and I'm trying to replicate it on the demo server to confirm. We're on drupal 7 and the issue ...
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3answers
202 views

Pay later instructions don't show on membership contribution

This one has me baffled. I've got a membership contribution page that works just fine with paypal standard payments (membership is processed and everything ends up correct, no problems.) It also has a ...
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3answers
108 views

Force membership sign-ups to register as user

As the title already says, I am trying to create a WordPress user for each person paying a membership fee. Therefore I already checked the Anyone can register box in the WordPress settings. What it ...
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1answer
54 views

Having trouble with pledges

I have users with pledges set up for the total amount they have agreed to pay this year. They make payments on these pledges via contribution pages. The payments are not being matched to the pledge ...
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1answer
25 views

Using CiviCRM with Security Pro iThems plugin - page not found for contribution pages after SSL certificate loaded

I'm running the security pro plugin, created by iThemes, as I do with many of my wordpress sites. One of my many security steps I run through is "Hide Login Area" however once changing the standard wp-...
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1answer
302 views

Problem with Simple Donate extension and anonymous users

I installed and configured the Simple Donate extension on Drupal 7.39 and Civicrm 4.6.3. The Simple Donate page displays and functions fine if you are logged into drupal, but for anonymous users an ...
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1answer
40 views

Payment processing error after migrating to a new server

We use the the CiviCRM payment processing extension for Click and Pledge. We migrated from shared hosting to a virtual server hosting. After the migration the payment processing is getting an error; ...
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1answer
40 views

Civicontribute: Missing payemnt options when required field missing or back button

I've hit some strange behavior on a contribution page. I consider payment usability a big issue. Using a price set, have radio select for different donation amounts (need price set as different ...
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1answer
92 views

Create a Personal Campaign Page links to a page that does not exist

When I enable the "Create a Personal Campaign" within the contribution page manager, the link to share to create a personal campaign page is provided at the bottom of the contribution page manager as ...
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1answer
63 views

PCP list on contact dashboard

The list of campaign pages under 'create a personal campaign page for another page' list is a little wonky. IT has three basic columns 1. Name of page with hyperlink 2. End date or 'ongoing' 3. ...
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2answers
54 views

Restricting field options in a profile on a contribution page

I have a Contribution page for Membership Registration. In this form users create their Drupal account and made payment off-site, so using the Contribution page is the best option for me - webforms ...
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1answer
98 views

How To Manage a Webform and a Contribution page?

I currently have a webform set up so that an individual, while renewing a membership for an organisation, is required to update the organisations details at the same time as processing a payment. ...