Questions tagged [contributions]
The contributions tag has no usage guidance.
406
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Multiple Recurring Memberships one Contribution. How to remove 1 membership
We have the option for a user to have their main membership and a second optional add on membership.
We want the user to be able to cancel the optional membership whenever they want.
Currently have ...
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11
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Permissions error when selecting a payment type
I have a strange issue with my contribution pages. Users have the choice of Stripe, or pay later. Whichever option a non logged-in user chooses, they get a "You do not have permission to access ...
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22
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"Additional Contributions" section is required: why woould it be?
The real question here is how to make it optional. Off the top of my head: make "No Thank You" option selected/default choice with a grain of JavaScript. Or https://docs.civicrm.org/dev/en/...
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32
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Cannot Add Contributions for Some Contacts
I have had and solved an error before where MySQL reports "Can't update table 'civicrm_contact' in stored function/trigger because it is already used by statement which invoked this stored ...
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1
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24
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Stripe Recurring Contribution generating errors when trying to add the Contribution
I've got a strange issue with a Recurring Contribution. The Recurring Contribution (Subscription) was created in November 2021, but no Contributions were recorded on the membership record.
On the ...
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2
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1
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19
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Include Financial Type in Payment Processor Transaction Information
The PayflowPro payment processor extension for CiviCRM attempts to include the financial type by including the following item in the data that is sent to the PayflowPro API. Although, I had to modify ...
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19
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Using ActBlue to process contributions with Civi
Our Development Director is interested in using ActBlue as a contribution processor and AB claims to have Civi users. We are trying to get more information from AB on how to use their webhooks to send ...
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57
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Issue with CiviCRM webform donation
CiviCRM 5.51.3, Drupal 7.92, Webform 7.x-4.24, Webform-CiviCRM integration 7.x-5.8.
Since the upgrade from 5.45.7 to 5.51.3, we have been unable to submit a donation successfully via a webform. These ...
1
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1
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46
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How to change the page title for the "Review Your Contribution" page in the WP version?
I've seen a lot of similar questions to this one, but not exactly this question. When one is directed to https://www.example.com/civicrm/contribute/transact/?_qf_Confirm_display=true&qfKey=...
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29
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Contribution imports have stopped working
I have been importing contributions from a .csv file every month for a couple of years. It recently stopped working for me. I get the following error message:
"Please correct the following errors ...
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1
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25
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Create a Template showing pending invoice amounts
I have set up a search that shows all 30 day, 60 day and 90 day outstanding memberships. I can then email those that I want from the list of members.
Is there a way to create a mailing template that ...
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24
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How can I combine contributions from multiple event registrations?
Sometimes we have an event registration of multiple participants from a single organisation. This creates an aggregated contribution for those participants. A while later another participant is ...
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3
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41
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online forms for membership and contribution
My organisation does not like the forms generated by civicrm for on-line contribution and membership. Is it possible and practical to change their format?
Thank you
- 113
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22
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Contribution status stays "completed" even when payment is withdrawn
When using CiviMember and CiviContribute to handle payments, the Contribution is not always set to the correct status that should automatically be derived from the total amount of payments on this ...
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5
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139
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How do we deter malicious Civi Contribute credit card testing?
We have experienced recent malicious credit card testing attacks against our Civi/Joomla/Stripe site's Contribute pages. How have others successfully deterred such attacks?
Our site:
CiviCRM 5.52.2
...
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1
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23
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Record a contribution manually over the phone?
Pretty rare situation, I would think, but I've had a few people contact us by phone to ask us to manually process a donation for them. I would have thought I could do this under "New Contribution&...
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18
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Add contribution option to petition?
We are planning to put up a petition and want to add the option for signers to donate to support our work.
Is there a way to include a donation option on the petition page, or another way to direct ...
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43
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Contributions redirecting to the home page
Having a strange issue with membership contributions. The contribution goes through, membership created as is organisation and individual contact, but instead of showing the thank you page it 302 ...
2
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1
answer
32
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Automatically Send Invoice
I am wanting to send a VAT receipt invoice when a contribution is added. To include all the invoice details that show in contribution invoice that's available for printing or emailing. Is there any ...
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23
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Membership contributions for existing organisations
Our client wants to preload several thousand organisations, then have a user be able to search for an organisation when signing up for a membership. The user won't exist in Civi yet, so won't have a ...
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1
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59
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Why would I be getting a setPriceSetID error?
I am getting the following error when I try to access the contributions of one specific contact record. The error does not come up when accessing the contributions of other contact records.
TypeError:...
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2
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45
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Fatal Error in logs with every contribution
Drupal 7.90
CiviCRM 5.51.1
We use line items & webform civi integration for all contributions.
We are having random instances where a contribution is made, it is processed in iATS, the ...
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29
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Creating a report with specific individuals
I have an excel document of donors that are already in the system but I want to make a specific contribution report for them to see who hasn't given in the last 36 months.
I do not want to import this ...
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1
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36
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Show all contributions from top donors
I am trying to report on our top donors by year. I can see where to pull the top donor report, but that only aggregates the contributions per donor. That is part of what I need, but I am missing how ...
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38
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Display thank you page for Pay Later (ed: was offline) contributions (civicontribute)
How do you enable a thank you page for any Pay Later membership? We'd like to redirect them to a page that tells them how to get us their contribution. Are thank you pages only displayed when using a ...
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24
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CiviCrm stripe member payments with contribution amount - certain UK banks use app to confirm issue amount shows as zero
I am using Drupal 9.3.9 (PHP 7.4.28), Stripe 6.7.1, mjwshared 1.2.2, sweetalert 1.5, Contribution cancel actions 5.41.1, firewall 1.5.1
turned off contributiontransactlegacy 1.5.1 as I understand its ...
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1
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113
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Payment Form Errors "Your browser session has expired and we are unable to complete your form submission" after upgrade to 5.47.2
We recently upgraded to CiviCRM 5.47.2 and now all of our payment forms are displaying the following error when users submit for payment.
Your browser session has expired and we are unable to complete ...
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2
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2
answers
51
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new Contribution triggers send invoice
Our Drupal web form is connected to CiviCRM and creates a new contribution. I want to automatically trigger civi to send an invoice based upon the new contribution as soon as it has been created. The ...
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2
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1
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49
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Multiple financial types from contributions - how does one search donors to find those that have contributed to only one financial type?
we have an umbrella organisation that accepts donations (contributions) for multiple financial types (Artist 1, Artist 2, etc.). Some donors may contribute to more than one financial type.
We want to ...
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1
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25
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Contribution dashlet Network error / internal server 500 error / CRM_Report_Form::getRowCount() must be of the type int
My site currently at 5.39.1, error did not occur at 5.35.2 .
I'm getting an error loading the latest contribution / donor dashlets. The case and news dashlet loads without issues.
Results are showing ...
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33
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Registering donor while using other payment processors
do you have any knowledge on whether it is possible to register a user who is using for payment a processor that isn't listed in official guides?
We receive donations using Paypal but also through ...
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2
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3
answers
49
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Show Contribution Note on top level of table view of contributions tab
When you go the Contributions tab of a specific contact (under View Contact), the Note field from Additional Details of the contribution does not show up in the table. Can addtional fields, like Note, ...
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2
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49
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Contribution page repeatedly 'Page Not Found'
Help!
Both our donate and membership contribution pages keep failing and saying 'Page Not Found'.
https://www.museumofcambridge.org.uk/civicrm/contribute/transact/?reset=1&id=1
We use Wordpress.
...
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16
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How to restore the online payment link after payment for contribution failed?
An online payment for a pending contribution failed and the contribution is now set to status = failed.
The result is that the constituent's dash board has the status failed for that contribution and ...
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60
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Contribution - Config Error
When trying to make a contribution end users are getting the following error Configuration error - unable to process paymentIntent
Using CiviCRM 5.44.0, Stripe Payment Processor Extn Version 6.6.3
It ...
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178
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You do not have permission to access this page - Contribution Page - WordPress Install
WP Version 5.8.2
CiviCRM Version 5.44.0
When trying to make a contribution when not logged in or in a private browser I get the following error sometimes on page load but more often after pressing the ...
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1
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17
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How to update the action which behind a custom menu
We have a custom menu which has been created years ago and the one in charge is not with us anymore. The menu makes a contribution extraction and generates a pdf.
The menu open a page on the url page=...
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19
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Endless contribution forms
My customer has a donation page which with no end date but when registering a donation, it's telling him maximum 12 months.
he would like to create a donation page where the contribution will go on ...
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13
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Edit a <completed> Contribution donation
i have a customer who wants to enter past contributions and it's not recording the <Date Received>.
Once completed, it shows a 0 value in the date received and it's not allowing me to go back ...
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1
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29
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Map firstname-lastname pairs to IDs
I have a long list of donations that I want to import. My first step was to ensure that all the contacts in the list exist in CiviCRM - that's done, and I spent a while deduplicating the records. ...
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41
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Stripe credit card updates and customer service any good?
We're seriously considering switching form PayPal to Stripe because PayPal's customer service is outright horrible (e.g. three times now they have simply closed our support case without any resolution ...
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2
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72
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SOLVED - Error on new contribute after upgrade to 5.41.2
After upgrading to 5.41.2 I have a problem when creating a new contribute.
Any suggestion in order to manage the error?
error log:
Versione di WordPress 5.8.1
Plugin corrente: CiviCRM (versione 5.41.2)...
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13
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Bespoke automatic receipt for specific campaign
We want to send a bespoke receipt (schedule reminder) to donors who donate to a specific campaign. We are struggling to work out how to link the schedule reminder to contributions to that campaign - ...
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23
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When importing Contributions, every record returns an error: No matching Contact found for ( ##### )
When importing Contributions, every record returns an error: No matching Contact found for ( ##### )
Importing Contacts isn't an issue. We're running Civi v5.39.0.
I'm matching by Contact ID and they ...
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3
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48
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How to allow for people to purchase gifts for others
We are using Civi in wordpress.
We are going to use Civi to host an 'adopt an object' scheme for our Museum. We anticipate that we will get a lot of people buying them as 'gifts' and will need the ...
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2
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17
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Tracking bequests and planned giving
I am wondering if or how organizations track bequests of any kind through CiviCRM.
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26
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Best practice when renewing memberships while changing from one type to another
we offer two types of memberships (reduced and regular) that vary on financial status of the member, ie. if a person is unemployed/student/retired they pay the reduced fee but if their financial ...
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$cancelSubscriptionUrl in a Contribution Receipt email links to http://%22%22/
A contributor complains it is not possible to remove from the automatic renewal option using a link in "You can cancel the auto-renewal option by visiting this web page." sentence. I've ...
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How can I create a D9 webform where contact 1 pays for a membership that applies to contact 2?
I want to set up a Drupal 9 webform to enable people to buy a gift membership. I don't want to use the Gift Membership extension because it's approach of creating a redeemable code doesn't fit with ...
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Are you using a POS system hooked up to a Civi instance?
I'm wondering if anyone is using a Point of Sale (POS) system, like Square for example, that is hooked up to a Civi instance? If so, what system are you using?
The outcome we want is to process in-...
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