Questions tagged [contributions]

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13 views

When importing Contributions, every record returns an error: No matching Contact found for ( ##### )

When importing Contributions, every record returns an error: No matching Contact found for ( ##### ) Importing Contacts isn't an issue. We're running Civi v5.39.0. I'm matching by Contact ID and they ...
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22 views

How to allow for people to purchase gifts for others

We are using Civi in wordpress. We are going to use Civi to host an 'adopt an object' scheme for our Museum. We anticipate that we will get a lot of people buying them as 'gifts' and will need the ...
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10 views

Tracking bequests and planned giving

I am wondering if or how organizations track bequests of any kind through CiviCRM.
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1answer
14 views

Best practice when renewing memberships while changing from one type to another

we offer two types of memberships (reduced and regular) that vary on financial status of the member, ie. if a person is unemployed/student/retired they pay the reduced fee but if their financial ...
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17 views

$cancelSubscriptionUrl in a Contribution Receipt email links to http://%22%22/

A contributor complains it is not possible to remove from the automatic renewal option using a link in "You can cancel the auto-renewal option by visiting this web page." sentence. I've ...
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1answer
22 views

How can I create a D9 webform where contact 1 pays for a membership that applies to contact 2?

I want to set up a Drupal 9 webform to enable people to buy a gift membership. I don't want to use the Gift Membership extension because it's approach of creating a redeemable code doesn't fit with ...
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30 views

Are you using a POS system hooked up to a Civi instance?

I'm wondering if anyone is using a Point of Sale (POS) system, like Square for example, that is hooked up to a Civi instance? If so, what system are you using? The outcome we want is to process in-...
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1answer
66 views

How to track contribution from a mailout sent from civimail?

I am trying to see how many contribution has been generated as a result of the recent mailout I sent from civimail. What is the best approach to setup and track this please? Thanks
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18 views

Random Overwriting of Contacts key data creating duplicate records

Experiencing several instances of contacts names and email addresses being overwritten thus creating apparent duplication of their record. The system is taking contact records whose First Name is the ...
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12 views

Using the Total Contribution Qualifying Date filter

I am using the total contributions column and setting the total contribution qualifying date filter to previous fiscal year. However, the total contributions seem to be showing contributions for all ...
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1answer
14 views

Export Contributions with Membership ID

I am attempting to export Memberships and Contributions. When I export Memberships, there is no field to export associated Contribution records/IDs. When I export Contributions, there is not field to ...
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After update my Donation page goes to a random php location with no donation links

I tried creating a new form and get a link that goes to this page as do all my preexisting ones.
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15 views

Should "one time" contributions update membership status/renewal or be separate?

Web contractor for mid-sized NPO here. Staff wants contributions of a certain amount to effect a contact's membership. For example, annual membership is $100 a year, Bob has a membership and makes a ...
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15 views

Two contribution pages on the same page? (or a way to work around limitatin on recuring contributions)

I am using WP Version 5.7.2 and CiviCRM V 5.37.0. I would like to give potential doners a single donation page with the choice between using stripe or donating with crypto. But the option to enable ...
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1answer
44 views

How do I enable recuring donations when I have two payment processors enabled, one which supports recuring donations and one that does not?

I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay. BTCPay obviously does not support recurring payments (not really a thing with cryptocurrency atm) ...
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26 views

What is the correct way to cancel an Event Registration that is marked Pending Pay Later?

we have been registering participants online for our paid events and marking them by default to "Pending Pay Later" status. However, when some of the participants cancels their registration ...
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20 views

How do I remove the time from the token {contribution.receive_date}

It seems that after updating to CiviCRM 5.36.1 the token {contribution.receive_date} is now showing the time along with the date so that the format looks like this: February 8th, 2021 3:58 PM Is there ...
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1answer
13 views

Secondary recipient email body is blank when sent using "Find Contribution"

Reproduction steps: Click on **Find Contribution -> enter a contact name -> click search **. Select 1 contact (contribution) from the list -> select "Email send now to 50 or less" ...
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2answers
28 views

How to export contact list that includes total contributions to date?

I can only either export my contacts, or contributions. Is there a way to export an amalgamated list of contacts including all contributions made by each contact, either that year/per year/within date ...
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1answer
12 views

Fiscal Year/Summary Field Issue

I have set the fiscal year under administer->Localization->Date Formats. However, when looking at Summary Fields, it continues to calculate only calendar year contributions for the Total ...
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13 views

I've got API access to Contacs, lack permissions for Membership or Contribution!

I have dug deeper and more structured into my permissions problems. I have tried to access our CiviCRM via API3 REST.php? interface, designed from the APIv3 assistant. Both on releases 5.14 and 5.35 (...
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1answer
22 views

How do i force a field to be required

When i add a new contribution to a contact, i would like to avoid an empty "Source" field. I need it to be *required. Have anyone already done this ? thanks
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1answer
34 views

Thank-you letters sends email immediately

we are emailing the receipts of last year's contributions. From "find contributions" we select "Thank-you letters - print or email" and then "Send emails where possible. ...
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2answers
25 views

How to add an activity for the contacts generated via a report?

I have a list of contacts from a contribution report, and I would like to add an activity based on the latest result from the report. My first thought was to have a "action link" to update ...
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8 views

Under what conditions would civicrm_contribution.net_amount be NULL?

My assumption is that net_amount should always be a number, and always equal to (total_amount - ifnull(fee_amount, 0)). Is there ever a time where net_amount should be null, and if so, what's the ...
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2answers
42 views

Importing Contribution should update Membership period

I'm trying to do an "Import Contribution", Member Dues, but the membership period in not extended by the expected year. How can I manage that automatically? Should be possible! I have ...
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1answer
16 views

Rest API contribution get doesn't return display_name

in my Civicrm 5.31 on Wordpress 5.5 I'm trying to retrieve contribution data via Rest API, using the apiExplorer I get the code: wp-content/plugins/civicrm/civicrm/extern/rest.php?entity=Contribution&...
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2answers
26 views

Edit the financial type of an online contribution?

We have some online contribution transactions that we'd like to assign to a different Financial Type. E.g. they were assigned Donation rather than Member Dues. Is there a way to manually change the ...
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2answers
26 views

Reporting on contribution amounts when added to a membership page

We've added the option to accept additional donations when initiating or renewing a membership by enabling the Contribution Amounts section on a contribution page but there doesn't seem to be a way to ...
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1answer
26 views

Contribution status for tax deduction?

This is a question on best practice I think: To get tax deduction for donations in Norway, the NGO has to send a report to the tax authorities (as in addition to the donor itself) In addition to ...
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2answers
71 views

Contribution Amount not displaying on Contact

I am on civi v5.25 with Wordpress v5.5.3. After adding manual off-line contributions (no credit card) each with a different financial type to a contact, none of the amounts display on the contact's ...
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2answers
69 views

PayPal IPN Notification Inconsistently Received

Random completed PayPal transactions are not being updated in CiviCRM and the contribution records are incorrectly left as "Pending." I have worked with PayPal to confirm that all IPN ...
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1answer
28 views

possible bug: when using External ID as matching method, imported contributions can get matched to contacts in the trash--would expect error instead

I have a client whose accounting team has run into the following issue (admittedly an edge case but causes a lot of confusion and troubleshooting time for the team so we want to fix). Following the ...
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34 views

New Contribution

After I add a new contribution, and select a Finance Type for it, when I view it, the Financial Type shows a different one under "Contribution Amount" section while it displays correctly at ...
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17 views

What is the correct method to alter the source field value in Contributions?

I want to alter the contribution source field so that I can add custom data in the pattern shown below [Payment Type] - Online Payment - [Contribution Page title] I am planning to use hook_civicrm_pre ...
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16 views

Insert tokens in subject of print/merge document

I'd like to add {contribution.receive_date} in email subject in "Print/Merge documents" action (Thank-you Letter for Contributions (PDF)), but there is not tokens selector. I prefer to send ...
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1answer
19 views

How to Contribute on behalf of an individual instead of organisation for Member Dues?

Under Contribution Configurations, I see "Allow individuals to contribute and/or signup for membership on behalf of an organization?" checkbox is available by default, is there any way we ...
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22 views

Importing Contributions - Data errors

Hope you are all keeping well in this strange times! We are currently trying to import some contributions in into the system from a CSV file (updating) but can't get past an error that is coming up. ...
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1answer
97 views

Error "Could not find a valid session key" after contributions are made

Recently in the past we did do a migration from a development site to production and I'm not sure if we were having the issue before migration or not. Every time someone makes a contribution they ...
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1answer
24 views

Drupal 8 account creation using email in contribution page

Drupal 8 + CiviCRM. I am using email registration module to register with email address only, not the username. I have added Drupal account creation form in contribution page from CiviCRM profile ...
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16 views

I am creating a new contribution page but am stuck because it keeps saying a supporter profile is mandatory

I am on http://civicrm.test/civicrm/admin/contribute/pcp trying to create a supporter profile solely because the form doesn't seem to want to save unless I do so. I have put "supporter profile&...
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1answer
39 views

Cannot Record Payment to a Contribution in Pending Pay Later Status (WordPress 5.0.10, CIVICRM 5.21.2)

I was testing the Record Payment function in the following manner: Click Contribution under Contact A Click "Record Contrirbution" Create Contribution, set Status to "Pending (Pay ...
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2answers
28 views

Is there a way to track the date the pending payment record was created once payment has been completed?

I create a pending contribution for a membership with the received date of 1st July. I then go in and complete the contribution on the 7th of August. I cannot find where in Civi the original pending ...
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1answer
12 views

Pie Chart in contribution report showing the total in last bar

The pie chart on contribution report summary shows the amount of contributions of each months but adds the grand total of all contributions on the last month. Strange. Is there a mean to avoid this ? ...
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1answer
26 views

Multiple item tax sub-totals are shown incorrectly on confirmation pages and emails

We have a site with tax and invoicing enabled on contribution settings. Drupal 7 civi 5.24.6 Where there is just one item to purchase on a page. The totals and subtotals appear as expected... Payment ...
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2answers
26 views

Combine or report on individual and household donations

So I have two issues that I am trying to overcome. Like others, I have a need to aggregate donations up to the Household level in a quick and easy way. Ultimately, it would be great if we could ...
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14 views

Record a new contribution to several contacts selected, for example, using search contacts by group

is possible to record a new contribution to several contacts selected, for example, using search contacts by group? I don't think so, but I'm surprised by it. The closer approach is import CSV data or ...
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0answers
20 views

Can a registration fee credit towards a future event be recorded in Civi?

Civi Version 5.19.4, Drupal. We run two (in person) conference/trade show events each year. Participants register (mostly) online. We are converting our most recent, already rescheduled once, event ...
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2answers
65 views

Sending invoices to members in bulk

Is there any solution that can bulk email invoices to the members? For example a combination of the two features below: Email invoice: https://docs.civicrm.org/user/en/latest/contributions/invoicing/ ...
2
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1answer
38 views

Delete multiple Contributions

I'm not 100% sure, if the next process is safe or not, so first of all, I ask... In my company's CiviCRM are more than 3900 Contributions, which should be deleted. These Contributions can be listed ...

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