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Questions tagged [contributions]

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3
votes
1answer
13 views

Error when adding a contribution:

When manually adding a contribution - I get the following error: Warning: A non-numeric value encountered in CRM_Contribute_BAO_Contribution::calculateMissingAmountParams() (line 383 of /home/...
1
vote
1answer
20 views

Event contribution summarized by price set

We use price sets for all of our events, and make extensive use of the price set header to display a "call to action" asking people to give generously/consciously/etc. We have a variety of wording ...
0
votes
1answer
15 views

How to show contribution items in CiviReports for Contribution Reports

I have contribution items in a single contribution report and need to show a quantity of an item purchased in a month. What is the ideal way to get quantity used for a month in multiple contributions....
1
vote
0answers
21 views

Contribution tokens for receipts

We're trying to create online receipts for Memberships, Contributions and Events and we would like to include the contribution source, and payment instrument for in the receipts. The question is, is ...
0
votes
2answers
14 views

How to generate a receipt when Pay Later contribution is received

I am using a Contribution page to take payments for Memberships, and wish to use the 'Pay Later' option. I can set this up and it records the contribution OK, and a administrator can record the ...
5
votes
2answers
29 views

Change donation to another donor

We have accidentally attributed a credit card donation to the wrong person. How can we change the donation to the correct donor? Do we have to delete the donation on one record and add it to the other?...
1
vote
0answers
15 views

Paypal Standard

Drupal 7 CiviCRM 5.6.0 I have now tried PayPal_standard instead of express. Payment goes all the way through. I select return to merchant, which goes to a civicrm thank you page and I get this error ...
0
votes
2answers
22 views

Is it possible to reassign a contribution linked to a membership?

I had a member sign up for an annual membership while their current membership was still active, but they used a slightly different address and so it created a duplicate contact with a new membership. ...
1
vote
1answer
19 views

Can't access contribution page without a login

I have recently updated CiviCRM in Joomla 3.x to the latest 5.5.2 build. I'm finding on my main contribution page (used for subscriptions), that I can't access it unless I'm logged in. When logged in, ...
1
vote
1answer
22 views

Problem with incoerent local currency in contribution

I have a problem after upgrading to civicrm 5.4.1 from 4.7 When I confirm the record of a payment for a contribution the operation goes on forever and I have to exit the page although when I enter ...
0
votes
0answers
17 views

Is anyone using org.civicoop.membershippayment on 5.3?

Sometimes a contact ends up with two memberships of the same type. (This is not from merging - recent changes have fixed that source of two memberships) I am wanting to unlink contributions from one ...
-1
votes
1answer
14 views

Contribution Page Confirmation Emails

So, we recently set up a contribution page for people to buy tickets for a raffle we're hosting on our website. However, we are not receiving confirmation emails upon purchases. We get them when ...
2
votes
2answers
32 views

What's the logic behind Contribution's Payment Method for offline Contributions?

I don't really understand Contribution / Payment Method (Instrument) workflow. This is a typical scenario when creating Contributions (In many organizations that collect manually the money offline): ...
5
votes
3answers
43 views

Conditional logic in Thank You letters

I recently took over the donor thank you letter process at the organization I work for and saw that Civi has the ability to create thank you letters for donors. The organization I work for has 5 ...
0
votes
1answer
24 views

Export contributions - missing Field Mapping dropdown

I was able to reproduce on CIVICRM DEMO site: https://demo.circle-interactive.co.uk Steps to reproduce: Find contributions Select contributions Select action 'Export contributions' Select option '...
-1
votes
1answer
41 views

DB error missing field in contribution reports after upgrade to 5.4.0 (Drupal)

After upgrade to 5.4.0 (from 4.7) I'm seeing fatal DB errors ("no such field") when refreshing Contribution Detail & Summary reports. Debug log shows: $Fatal Error Details = Array ( [callback] =...
1
vote
1answer
24 views

Can we print an invoice without GST?

We have a client who wants to bill an Australian Member with Ireland HQ, therefore they need to provide an invoice without GST as head office is paying. Is there any way we can tick or untick GST when ...
4
votes
2answers
32 views

Transfer contribution to other contact

Due to an error a bankaccount (iban) was connected to a wrong contact, so several contributions must be transferred to the right contact. What is the procedure for this action?
0
votes
1answer
13 views

update pending contributions transaction date wrong

When doing a search for pending contributions and then do a batch update to completed the received date is changed to today's date. In the past version 4 this would stay as the original received date. ...
3
votes
2answers
21 views

Donation Method - Suggested use?

Payment method is pretty clear, however, we would like to be able to differentiate between donations that come via Online, Mail, in person, etc. It seems like source would make the most sense, but ...
1
vote
2answers
51 views

payment_instrument_id is not a valid integer | Importing contribution

just want to ask quick question. I'm trying to import contribution from my csv files. In my csv files, I put the value of column Payment method as : Others, Cheque, Credit Card. (All the value has ...
2
votes
1answer
17 views

Award Drupal User points after contribution

I would like to create a Drupal Rule to award Drupal userpoints upon a civicrm contribution being added to a member record through membership sign up. Ideally the points awarded are dependent on ...
2
votes
3answers
67 views

How do I process a refund for a credit card payment via iATS?

I have a member who accidentally bought two memberships and there is no clear way to just refund one of the amounts. Seems like a relatively simple task that should be more intuitive.
1
vote
0answers
15 views

Signup/Contribution pages render forms with double County and Country dropdown selectors

Signup/Contribution pages render forms with double County and Country dropdown selectors. How di I remove the redundant ones?
0
votes
2answers
22 views

Manual contribution, add contact that is not found

While adding a contribution manually, the first step is to find a contact. If the contact is not found, I remember being able to select 'new contact' from the bottom of the autocomplete list. As at 4....
0
votes
3answers
68 views

Smart Group Features Extension to Memberships, Events, Contributions, Activities,

I have a lot of Organisations, each having their own Administrator(s) who manage their own memberships, events, contributions, activities, ... (that I predefine for them) I would like those ...
1
vote
1answer
47 views

Blank civicrm?page=CiviCRM&q=civicrm/contribute/transact&reset=1 live contribution page wordpress

Wordpress 4.9.6, CiviCRM 5.1.2. Logged in as Administrator, all works fine (Events links, TEST Contribution page) but LIVE Contribution pages: gives just blank page. Nothing in php.error.log, ...
2
votes
2answers
22 views

Splitting Contributions between Accounts

From time to time, we have contributions that come in which need to be credited to two accounts. How do I split a contribution?
1
vote
1answer
30 views

Undefined Index in an Event+Contribution Registration Webform

Running Civi 4.7.27 / Drupal 7.59 + Webform Integration I have Webforms to register Parent + Children and pay for an Event (the webforms are a bit complex, with lots of custom fields, but they used ...
0
votes
1answer
52 views

Not able to print contribution invoice

CMS: Drupal 7 CiviCRM: 4.7.31 "CiviCRM: access Contact Dashboard" permission is set for authenticated user and logged in user has "CiviCRM: view my invoices" permission also. User can access ...
1
vote
1answer
15 views

Disabled contribution page and recurring transactions

Can recurring contributions originally set up with "Contribution Page A" still occur if Page A is subsequently disabled? Civi 4.6 LTS with iATS payments
1
vote
2answers
29 views

Particular report about contribution on CiviReport

Good morning, I'm writing to ask if it exist a particular report about contributes. I'd like to have a report which contain these columns: Surname/Name, amount and date of the last donation and total ...
1
vote
1answer
26 views

One time gift intended to be recurring

We recently had a donor give a one time gift that they intended to be a recurring gift. Hard to say if they neglected to click the box or if they did and something went awry. Regardless, what we are ...
1
vote
0answers
22 views

Contributions: Received Date Vs. Completed Date?

This might be a little odd. A non-profit I work with is having issues with their contribution reports. They use the stripe extension to process contributions. They run a search weekly for the ...
1
vote
1answer
19 views

Pay Later status on imported contributions

I am trying to do a bulk import of transactions that are all being invoiced now. By indicating the Contribution Status as "Pending," the transactions all import as "Pending (Incomplete Transaction)" ...
1
vote
2answers
19 views

How to get a list contacts that have not donated within a certain amount of time?

Hello CiviCRM community, I've been trying to wrap my head around this and can't seem to figure it out. I'm looking to get list of contacts that have not donated within a certain amount of time to ...
1
vote
1answer
20 views

Field Source doesn't appear in Import Contributions

I'm trying to import contributions. I found all the fields except the "Source" field. Is there any reason for not appearing? Is there a way to show it? Thanks in advance. :)
2
votes
1answer
53 views

Stripe- Cancel recurring contribution

In testing CiviCRM/Stripe, we setup a recurring contribution and let it run for two months and then attempted to cancel it via the link in the email sent to the donor. This resulted in the recurring ...
1
vote
1answer
10 views

Posting photos on our DONATE/ contribution page through Civi

Is there an ideal image size for posting photos on this page? The photo that I want to post keeps getting smushed. I finally found decent dimensions but it the mobile website doesn't keep the correct ...
1
vote
1answer
23 views

Re-run iATS recurring contributions that failed due to bad iATS account credentials?

iATS credentials were messed up for a couple of days in December, and now I have lots of recurring contributions that failed, with source="iATS Payments Recurring Contribution (id=N) Agent code has ...
4
votes
2answers
36 views

Can we report on contributions by payment processor?

Is there support for filtering contribution reports by payment processor? We have credit card (Authorize.NET) and PayPal (new). How can I report on just PayPal transactions? The only difference I ...
0
votes
1answer
38 views

Edit Contribution Form for receipt

How do I edit a contribution form to show the name of the organization and to put a note in like membership allows?
1
vote
1answer
24 views

Unable to run a batch update of contribution soft credits

I created a profile with only two fields: Soft Credit Soft Credit Type I intend to use it to go back into my contributions and assign soft credits to contributions. First I go to Contributions -> ...
1
vote
0answers
29 views

“Receipts - print or email” not working from Advanced Search

I carry out the following steps: Perform an Advanced Search displaying as contributions Select one or more contributions From the actions menu select Receipts - print or email No matter how many ...
0
votes
1answer
48 views

via api created only first particpant gets a line: “Contribution Amount: 1”

I register participants and payments via the API. Step 1: create a contribution for the buyer Step 2: create participants Step 3 create participant_payments linking the above. The weird thing is ...
1
vote
1answer
63 views

CiviContribute Dashboard Chart Layout does not display

CiviContribute dashboard does not show chart_layout. Tested on Civi Demo as well as several installations. is there a configuration requirement? See image
0
votes
2answers
68 views

How can I create custom contribution page (CiviCRM 4.7.25 on Wordpress 4.8?)

I want to create custom contribution page but I don't know how? for creating custom pages is needed any extensions or plugins? the below page is one of the pages that I created I want to delete ...
1
vote
0answers
34 views

Redirect Loop with CiviContribute

I have a similar problem to this and this issues, a redirect loop occurs on coming back from the payment system after making a contribution. The difference with the 2 previous links is that the ...
3
votes
4answers
41 views

CiviCRM for selection and subscription to paid online content

Consider this case: We manage a very very long hiking trail across many states. It's divided in 20 sections. To get the digital maps, section coordinator contacts, section emergency alerts, section ...
0
votes
3answers
35 views

How can I find the transaction date of a payment by check?

The question is double : Is there a way to simply display this trxn date (not the Contribution date, but the date when the check was recorded) ? The transaction is refered in civicrm_financial_trxn ...