Questions tagged [contributions]

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1answer
29 views

PayPal IPN Notification Inconsistently Received

Random completed PayPal transactions are not being updated in CiviCRM and the contribution records are incorrectly left as "Pending." I have worked with PayPal to confirm that all IPN ...
1
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1answer
22 views

possible bug: when using External ID as matching method, imported contributions can get matched to contacts in the trash--would expect error instead

I have a client whose accounting team has run into the following issue (admittedly an edge case but causes a lot of confusion and troubleshooting time for the team so we want to fix). Following the ...
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0answers
33 views

New Contribution

After I add a new contribution, and select a Finance Type for it, when I view it, the Financial Type shows a different one under "Contribution Amount" section while it displays correctly at ...
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0answers
15 views

What is the correct method to alter the source field value in Contributions?

I want to alter the contribution source field so that I can add custom data in the pattern shown below [Payment Type] - Online Payment - [Contribution Page title] I am planning to use hook_civicrm_pre ...
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0answers
15 views

Insert tokens in subject of print/merge document

I'd like to add {contribution.receive_date} in email subject in "Print/Merge documents" action (Thank-you Letter for Contributions (PDF)), but there is not tokens selector. I prefer to send ...
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1answer
15 views

How to Contribute on behalf of an individual instead of organisation for Member Dues?

Under Contribution Configurations, I see "Allow individuals to contribute and/or signup for membership on behalf of an organization?" checkbox is available by default, is there any way we ...
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0answers
12 views

Search for contribution without activity “Emailed Invoice”

How it is possible to check if a participant received an invoice? I know, sending an invoice will create an activity, but how to search for contribution without the activity "Emailed Invoice"...
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0answers
16 views

Importing Contributions - Data errors

Hope you are all keeping well in this strange times! We are currently trying to import some contributions in into the system from a CSV file (updating) but can't get past an error that is coming up. ...
1
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1answer
28 views

Error “Could not find a valid session key” after contributions are made

Recently in the past we did do a migration from a development site to production and I'm not sure if we were having the issue before migration or not. Every time someone makes a contribution they ...
1
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1answer
17 views

Drupal 8 account creation using email in contribution page

Drupal 8 + CiviCRM. I am using email registration module to register with email address only, not the username. I have added Drupal account creation form in contribution page from CiviCRM profile ...
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0answers
15 views

I am creating a new contribution page but am stuck because it keeps saying a supporter profile is mandatory

I am on http://civicrm.test/civicrm/admin/contribute/pcp trying to create a supporter profile solely because the form doesn't seem to want to save unless I do so. I have put "supporter profile&...
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1answer
27 views

Cannot Record Payment to a Contribution in Pending Pay Later Status (WordPress 5.0.10, CIVICRM 5.21.2)

I was testing the Record Payment function in the following manner: Click Contribution under Contact A Click "Record Contrirbution" Create Contribution, set Status to "Pending (Pay ...
2
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2answers
27 views

Is there a way to track the date the pending payment record was created once payment has been completed?

I create a pending contribution for a membership with the received date of 1st July. I then go in and complete the contribution on the 7th of August. I cannot find where in Civi the original pending ...
1
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1answer
12 views

Pie Chart in contribution report showing the total in last bar

The pie chart on contribution report summary shows the amount of contributions of each months but adds the grand total of all contributions on the last month. Strange. Is there a mean to avoid this ? ...
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1answer
25 views

Multiple item tax sub-totals are shown incorrectly on confirmation pages and emails

We have a site with tax and invoicing enabled on contribution settings. Drupal 7 civi 5.24.6 Where there is just one item to purchase on a page. The totals and subtotals appear as expected... Payment ...
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1answer
15 views

Combine or report on individual and household donations

So I have two issues that I am trying to overcome. Like others, I have a need to aggregate donations up to the Household level in a quick and easy way. Ultimately, it would be great if we could ...
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0answers
10 views

Record a new contribution to several contacts selected, for example, using search contacts by group

is possible to record a new contribution to several contacts selected, for example, using search contacts by group? I don't think so, but I'm surprised by it. The closer approach is import CSV data or ...
1
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0answers
19 views

Can a registration fee credit towards a future event be recorded in Civi?

Civi Version 5.19.4, Drupal. We run two (in person) conference/trade show events each year. Participants register (mostly) online. We are converting our most recent, already rescheduled once, event ...
4
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2answers
58 views

Sending invoices to members in bulk

Is there any solution that can bulk email invoices to the members? For example a combination of the two features below: Email invoice: https://docs.civicrm.org/user/en/latest/contributions/invoicing/ ...
2
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1answer
31 views

Delete multiple Contributions

I'm not 100% sure, if the next process is safe or not, so first of all, I ask... In my company's CiviCRM are more than 3900 Contributions, which should be deleted. These Contributions can be listed ...
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0answers
16 views

Customizing the display of Recent Contributions on Contribution > Dashboard

I would like to be able to display a contributors assigned/chosen Campaign on the Recent Contributions dashboard: Any way to customize these dashboards? Thanks, E
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0answers
18 views

Delay in membership status change from Pending to New

I'm trying to understand what triggers the change of membership status from "Pending" to "New" once a payment for a membership has been made. This process used to happen within a minute of the ...
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0answers
21 views

Who's getting the contribution between different levels of relation?

I (still & again) have a complex webform with individual related to sub-types of organization (more information here) and even though the memberships goes to organization, the individual is ...
3
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1answer
11 views

Why does searching by contribution source use always the “Like” statement?

I'm currently using CiviCRM 5.21.1. When I try to search for contributions by typing specific "Contribution Source" under "Contributions -> Find Contributions", it shows me all contribution records ...
1
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1answer
18 views

Can you change Pending (Incomplete Transaction) to Pending (Pay Later)?

Is it possible to change pending transactions from incomplete to pay later? Without editing db?
2
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1answer
19 views

Import Contribution - last step no longer goes to 'Summary / Error' report

We recently updated to CiviCRM 5.23.1 In the prior version when running it would run through the 4 documented stages 1. Upload Data 2. Match fields 3. Preview 4. Summary But in 5.23.1 the ...
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0answers
11 views

Non deductible value incorrect if you choose a nondeductible membership type and make a donation at the same time

If you add a donation field (financial type 'donation' which is deductible) to a membership price set that includes membership types that are nondeductible, and then use that price set for a ...
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0answers
13 views

Alert for expiring cards for recurring contributions?

We are on CiviCRM 5.18.2 and are running the agileware eway recurring payments extension. Has work been done on alerting admins when the expiration date of a card is approaching? How is this ...
2
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1answer
22 views

Searching by 'Contribution Source' gives no results CiviCRM 5.21.1

I currently cannot search using the 'Contribution Source' field within advanced search. I can however use the field successfully within the 'Find contributions' search. Is this a bug?
2
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1answer
46 views

How do I record partial payments?

My client frequently needs to record partial payments for events and memberships. When I open the transaction history, I don't see a way to record the partial payment. In fact, all registrations ...
3
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1answer
31 views

How do I edit the contribution confirmation page

How do I edit the contribution confirmation page? I need to change the text so that the instructions are consistent with the buttons
1
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3answers
34 views

Update Multiple Contributions with Missing Attributes via Search Builder?

We have 300 or so contributions that are missing a custom field. We want to manually update those records. We are running a search for contributions that have a custom field but are missing the ...
2
votes
1answer
34 views

How can I record a partial refund for a membership?

A user has just renewed their membership, and inadvertently opted for the default amount (60) rather than the correct amount for their particular situation (30). The contribution page offers two price ...
1
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2answers
36 views

CC Option in Contribution - Email Receipt

I need my Receipt to be CC'd to specific (Sponsor of the user) whenever I email my receipt to the actual user - How do I achieve this? Note: each user will have a different sponsor Is their a way I ...
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1answer
19 views

Showing Financial Transaction Data with Contributions

I have created a drupal view of contributions. In this view i want it to show: Date Contribution Created (CiviCRM Contributions: Date Received) Financial Type (CiviCRM Contributions: Financial Type) ...
2
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1answer
21 views

Applying part of a contribution to a Participant Payment

We often have participants for an event who have a portion of their fee paid by another entity. Sometimes, the other entity pays for more than one participant in the same transaction. I realize that ...
3
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2answers
43 views

Late membership renewal fees

Is there a mechanism to charge users extra when they renew their membership after it has expired, e.g. extra 20% if paid after half year, extra 50% if paid later?
0
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1answer
26 views

ValueComparison null error when adding 'Last contribution is more than n days ago or is n days ago' as condition

I'm trying to set up a rule in CiviRules that will send an e-mail n days after a contribution was made. When I try to save the condition parameters I get an error message. Can anyone confirm that ...
0
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2answers
20 views

Import donations from an external source using Form processor

We have a customised platform where we have been receiving donations before moving to CiviCRM. This platform will continue to be in use. We would like to import all the donations and the contract ...
3
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3answers
68 views

How to generate a report excluding recurring contributions?

Is there any way to get a report, ideally something like the Contribution Summary report, which allows you to filter by recurring or non-recurring contribution? It would be quite useful to be able to ...
0
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1answer
45 views

Is it possible to access contribution tokens in hook_civicrm_tokenValues?

I’m trying to make a custom token to present grouped donations in a thank you letter in a friendlier format. If I use the ‘Group contribution by contact’ option the {contribution.total_amount} and {...
3
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1answer
59 views

Expected one Contribution but found 25

I am importing contributions from my donors from a .csv file. I have tested the process using a simple .csv file with one row of data for a payment from a donor I have already added to contacts. The ...
0
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1answer
78 views

DB Error: no such field — for new contribution page

Trying to create a New Contribution page, this is the message I get: "Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or ...
1
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1answer
36 views

Contribution page with cookies blocked just reloads on submission - is this expected behaviour?

We recently had a donor call our office who was having trouble donating online (https://secure.wildsight.ca/civicrm/contribute/transact?reset=1&id=1). It turned out they had blocked cookies in ...
2
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3answers
43 views

Need Input on Use of an Aggregation in the Data Processor Extension

I need to create a report with a list of all donors, the total that they've contributed over the last 12 months, when their last membership expired, and a couple contact items like email address. (If ...
1
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0answers
27 views

Can Omnipay ( Paypal Checkout ) be used with membership signups / contributions using a CiviCRM Webform?

I've been able to setup and configure Omnipay using Paypal checkout without issue. However, I seem unable to use it with Civicrm webform to take membership payments. The only reference to it can ...
1
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1answer
67 views

Which payment processor to use for the new 'Paypal checkout'?

A while ago there was a announcement that CiviCRM now offers "PayPal Checkout". Which payment processor should we be using to utilise Paypal checkout? In the list of Paypal payment processors on ...
2
votes
1answer
36 views

Thank-you letter incorrect contribution currency

My setup: CiviCRM 5.20.0 on Drupal 7. I entered contributions in different currencies. In Find Contributions, check some entries. At Actions select Thank-you letter print or email. I put tokens ...
0
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1answer
48 views

Contribution form issue: cannot submit donation

It's Giving Tuesday and this donation form on my client's website won't allow credit card donors to submit their donations :o https://apprenticelearning.org/civicrm/?page=CiviCRM&q=civicrm%...
1
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1answer
31 views

Change logo for specific contribution pages

I have several contribution pages on CiviCRM and I would like to set a different logo for specific contribution pages only. Is this possible at all? Thank you.

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