Questions tagged [contributions]

The tag has no usage guidance.

5
votes
3answers
53 views

Conditional logic in Thank You letters

I recently took over the donor thank you letter process at the organization I work for and saw that Civi has the ability to create thank you letters for donors. The organization I work for has 5 ...
0
votes
1answer
30 views

Export contributions - missing Field Mapping dropdown

I was able to reproduce on CIVICRM DEMO site: https://demo.circle-interactive.co.uk Steps to reproduce: Find contributions Select contributions Select action 'Export contributions' Select option '...
0
votes
1answer
54 views

DB error missing field in contribution reports after upgrade to 5.4.0 (Drupal)

After upgrade to 5.4.0 (from 4.7) I'm seeing fatal DB errors ("no such field") when refreshing Contribution Detail & Summary reports. Debug log shows: $Fatal Error Details = Array ( [callback] =...
2
votes
1answer
28 views

Can we print an invoice without GST?

We have a client who wants to bill an Australian Member with Ireland HQ, therefore they need to provide an invoice without GST as head office is paying. Is there any way we can tick or untick GST when ...
5
votes
2answers
48 views

Transfer contribution to other contact

Due to an error a bankaccount (iban) was connected to a wrong contact, so several contributions must be transferred to the right contact. What is the procedure for this action?
0
votes
1answer
15 views

update pending contributions transaction date wrong

When doing a search for pending contributions and then do a batch update to completed the received date is changed to today's date. In the past version 4 this would stay as the original received date. ...
1
vote
2answers
32 views

Particular report about contribution on CiviReport

Good morning, I'm writing to ask if it exist a particular report about contributes. I'd like to have a report which contain these columns: Surname/Name, amount and date of the last donation and total ...
3
votes
2answers
22 views

Donation Method - Suggested use?

Payment method is pretty clear, however, we would like to be able to differentiate between donations that come via Online, Mail, in person, etc. It seems like source would make the most sense, but ...
1
vote
2answers
72 views

payment_instrument_id is not a valid integer | Importing contribution

just want to ask quick question. I'm trying to import contribution from my csv files. In my csv files, I put the value of column Payment method as : Others, Cheque, Credit Card. (All the value has ...
2
votes
1answer
17 views

Award Drupal User points after contribution

I would like to create a Drupal Rule to award Drupal userpoints upon a civicrm contribution being added to a member record through membership sign up. Ideally the points awarded are dependent on ...
2
votes
3answers
123 views

How do I process a refund for a credit card payment via iATS?

I have a member who accidentally bought two memberships and there is no clear way to just refund one of the amounts. Seems like a relatively simple task that should be more intuitive.
2
votes
2answers
45 views

Is there an easy way to have the summary fields for deductible contributions be based on calendar year?

I went to generate letters to our contributors telling them how much they donated in 2015 that was deductible for their taxes. I discovered that total deductible contributions for last year is based ...
1
vote
1answer
32 views

Unable to run a batch update of contribution soft credits

I created a profile with only two fields: Soft Credit Soft Credit Type I intend to use it to go back into my contributions and assign soft credits to contributions. First I go to Contributions -> ...
1
vote
0answers
16 views

Signup/Contribution pages render forms with double County and Country dropdown selectors

Signup/Contribution pages render forms with double County and Country dropdown selectors. How di I remove the redundant ones?
0
votes
2answers
23 views

Manual contribution, add contact that is not found

While adding a contribution manually, the first step is to find a contact. If the contact is not found, I remember being able to select 'new contact' from the bottom of the autocomplete list. As at 4....
2
votes
2answers
23 views

Splitting Contributions between Accounts

From time to time, we have contributions that come in which need to be credited to two accounts. How do I split a contribution?
1
vote
1answer
60 views

Blank civicrm?page=CiviCRM&q=civicrm/contribute/transact&reset=1 live contribution page wordpress

Wordpress 4.9.6, CiviCRM 5.1.2. Logged in as Administrator, all works fine (Events links, TEST Contribution page) but LIVE Contribution pages: gives just blank page. Nothing in php.error.log, ...
1
vote
1answer
34 views

Undefined Index in an Event+Contribution Registration Webform

Running Civi 4.7.27 / Drupal 7.59 + Webform Integration I have Webforms to register Parent + Children and pay for an Event (the webforms are a bit complex, with lots of custom fields, but they used ...
1
vote
1answer
30 views

One time gift intended to be recurring

We recently had a donor give a one time gift that they intended to be a recurring gift. Hard to say if they neglected to click the box or if they did and something went awry. Regardless, what we are ...
3
votes
2answers
211 views

Recording Separate Contributions in a Membership Webform

Working on a Civi 4.5.5 site. I've configured a membership renewal contribution page to record a membership fee, and (voluntary) additional donation. By setting the Contribution Page Financial Type ...
4
votes
2answers
177 views

Set the Webform-CiviCRM Contribution Amount to a parameter value

A client is using webform-CiviCRM for a contribution page. Due to pro-rating and other factors, each contributor needs to pay a unique amount - and thus the webform has the exposed "Contribution ...
0
votes
1answer
32 views

Embed Contribution Page Error

D7.56 Civi4.7.22 I'm attempting to embed the bulk of a contribution page inside a block shown in a view. The view shows multiple of these blocks. I copied them by using inspect to get the HTML ...
1
vote
1answer
38 views

Several contributions generated after paypal payment

I have just update to civicrm 4.7.8 But now i have a weird problem on contribution when order are made with paypal. Several contribution are created and one are refunded. This issue is for all new ...
0
votes
1answer
71 views

Not able to print contribution invoice

CMS: Drupal 7 CiviCRM: 4.7.31 "CiviCRM: access Contact Dashboard" permission is set for authenticated user and logged in user has "CiviCRM: view my invoices" permission also. User can access ...
1
vote
1answer
15 views

Disabled contribution page and recurring transactions

Can recurring contributions originally set up with "Contribution Page A" still occur if Page A is subsequently disabled? Civi 4.6 LTS with iATS payments
0
votes
3answers
86 views

Creating a new “Member” in one step

If you "become a member" by going through the normal route of "joining" through the website front-end -- using a CiviCRM profile and requiring the creation of a Joomla (in my case) account -- it is an ...
2
votes
1answer
84 views

Stripe- Cancel recurring contribution

In testing CiviCRM/Stripe, we setup a recurring contribution and let it run for two months and then attempted to cancel it via the link in the email sent to the donor. This resulted in the recurring ...
3
votes
2answers
82 views

How does last authorize.net changes refer to CiviCRM

Lately I have received email stating that a few things are changing in Authorize.net payment. Among a few items (changing urls, longer ids, tls 1.1 force etc) one is: RC4 Cipher Disablement In ...
1
vote
0answers
28 views

Contributions: Received Date Vs. Completed Date?

This might be a little odd. A non-profit I work with is having issues with their contribution reports. They use the stripe extension to process contributions. They run a search weekly for the ...
1
vote
1answer
20 views

Pay Later status on imported contributions

I am trying to do a bulk import of transactions that are all being invoiced now. By indicating the Contribution Status as "Pending," the transactions all import as "Pending (Incomplete Transaction)" ...
1
vote
2answers
19 views

How to get a list contacts that have not donated within a certain amount of time?

Hello CiviCRM community, I've been trying to wrap my head around this and can't seem to figure it out. I'm looking to get list of contacts that have not donated within a certain amount of time to ...
1
vote
1answer
23 views

Field Source doesn't appear in Import Contributions

I'm trying to import contributions. I found all the fields except the "Source" field. Is there any reason for not appearing? Is there a way to show it? Thanks in advance. :)
1
vote
1answer
12 views

Posting photos on our DONATE/ contribution page through Civi

Is there an ideal image size for posting photos on this page? The photo that I want to post keeps getting smushed. I finally found decent dimensions but it the mobile website doesn't keep the correct ...
1
vote
1answer
30 views

Re-run iATS recurring contributions that failed due to bad iATS account credentials?

iATS credentials were messed up for a couple of days in December, and now I have lots of recurring contributions that failed, with source="iATS Payments Recurring Contribution (id=N) Agent code has ...
0
votes
1answer
45 views

Edit Contribution Form for receipt

How do I edit a contribution form to show the name of the organization and to put a note in like membership allows?
0
votes
1answer
56 views

via api created only first particpant gets a line: “Contribution Amount: 1”

I register participants and payments via the API. Step 1: create a contribution for the buyer Step 2: create participants Step 3 create participant_payments linking the above. The weird thing is ...
1
vote
0answers
38 views

“Receipts - print or email” not working from Advanced Search

I carry out the following steps: Perform an Advanced Search displaying as contributions Select one or more contributions From the actions menu select Receipts - print or email No matter how many ...
1
vote
1answer
54 views

How do I test Online Contribution Receipts?

How do I test the edits I make to online contribution receipts? Is making a test contribution using the online form the only way, or recommended way?
0
votes
2answers
101 views

How can I create custom contribution page (CiviCRM 4.7.25 on Wordpress 4.8?)

I want to create custom contribution page but I don't know how? for creating custom pages is needed any extensions or plugins? the below page is one of the pages that I created I want to delete ...
1
vote
1answer
97 views

CiviContribute Dashboard Chart Layout does not display

CiviContribute dashboard does not show chart_layout. Tested on Civi Demo as well as several installations. is there a configuration requirement? See image
1
vote
1answer
177 views

Wrong return URLs in PayPal Standard

I'm using the api to process contributions from some custom pages I have created, specifically the call to civicrm_api3('Contribution', 'transact', $params). When I use PayPal Standard as my payment ...
3
votes
4answers
46 views

CiviCRM for selection and subscription to paid online content

Consider this case: We manage a very very long hiking trail across many states. It's divided in 20 sections. To get the digital maps, section coordinator contacts, section emergency alerts, section ...
1
vote
0answers
56 views

Redirect Loop with CiviContribute

I have a similar problem to this and this issues, a redirect loop occurs on coming back from the payment system after making a contribution. The difference with the 2 previous links is that the ...
4
votes
2answers
291 views

Issues with refunds for credit card payments

This has been a long standing issue for us. We accept event registrations and accept payments with credit cards through Authorize.net. Many of our events have multiple options using price sets. If ...
0
votes
3answers
41 views

How can I find the transaction date of a payment by check?

The question is double : Is there a way to simply display this trxn date (not the Contribution date, but the date when the check was recorded) ? The transaction is refered in civicrm_financial_trxn ...
5
votes
1answer
140 views

Allowing multiple fianancial types for same price set single contribution page

Price sets and Contribution pages allow for donations to a "Financial Type" (and corresponding Financial Account) This is great for managing different types of donations. It is possible to ...
0
votes
1answer
29 views

Best Practise for recording thank you letter.I don't have email addresses

On contribution page, what is the best practice for recording "thank you" letters that have been sent, if they are physical letters (snail mail), right now it only shows thank you letters if they are ...
1
vote
0answers
92 views

Multiple Contributions in a Single Contribution page?

I want to set it up so that a user can purchase 2 or more of a contribution from the same page. Each contribution needs to be separated - I can't just combine 2 payments into one field of a price set....
3
votes
1answer
120 views

Can a contribution page that has a membership section be forced to create a new membership?

For our use-case, individuals never directly hold memberships, only organizations do, so we force the On Behalf Of Organization part of the contribution page. There's a different contribution page for ...
5
votes
1answer
64 views

Why can't I see different financial types in contribution reports

With our contributions, one payment may contain 3 financial types ... e.g. an event fee, membership fee and donation. I have created "Price Sets" (of one Financial Type), which then contain 3 ...