Questions tagged [contributions]

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2
votes
0answers
35 views

Contributions - Receipt (on-line) Transaction # in Message Template missing

Since some update in the 4.x line we do not get the Transaction # from contributions in the message template anymore. This happens although the ID gets recorded in the DB correctly. This is the part ...
1
vote
1answer
27 views

Contrbution Summary report on Average Contribution?

I am looking for a report that list all contacts who have donated an average between 100 and 200 in a time frame. So if a contact has donated 3 times in the period, one donation of 100 and two ...
2
votes
2answers
144 views

Automated soft credits based on rules

Since I started using CiviCRM about 5 years ago I've thought one of the biggest problem areas was related to tracking and searching for contributions based on household, which is generally how non-...
1
vote
1answer
42 views

Price Sets - Won't let me use recurring contributions

I'm running civicrm 4.6.10, drupal 7.41, and I'm trying to add a field to a price set that would let users select from a couple of different price levels for membership. Maximum Dues $33 Regular Dues ...
5
votes
3answers
287 views

Membership sets to Cancelled when Contribution Fails. Why?

I have a situation where the Contributions are being set to Cancelled when the user contribution fails (payment processor fails the transaction). So, the user is blocked to try a new contribution ...
2
votes
2answers
198 views

Find contacts who haven't donated

We are an organization that has donors ("constituents") and potential donors (also referred to as "constituents"). We would like to run a query that identifies potential donors--i.e. "constituents" ...
0
votes
1answer
33 views

How to enable profiles in Contribution Pages?

In my contribution pages, I cannot see the Profile dropdown. Is there a way to enable this? I have disabled all of my plugins and changed my theme to 2016 to see if it's an error on my side. So far ...
2
votes
2answers
236 views

Add custom data field column to contribution tab

Is there a way to add additional fields in the contribution tab on a contacts record?
4
votes
1answer
161 views

Anonymous Users Cannot Contribute

I have set up a donation page linked to Paypal. (https://contacts.network211.com/civicrm/contribute/transact?reset=1&id=6) When I attempt to use the contribution form as a non-logged in user, I ...
1
vote
0answers
19 views

4.7.1 API query for contributions in same year returns no results

This worked correctly in 4.6.8, but not in 4.7.0 or 4.7.1. This query returns no results: $result = civicrm_api3('Contribution', 'get', array( 'sequential' => 1, 'receive_date' => array('...
0
votes
1answer
88 views

How to include price field data in a Contribution Thank You letter

We have a need to display price field information in a contribution Thank You letter. As the token system can't handle the price set data, I've pulled the relevant Smarty code from the receipt ...
1
vote
2answers
52 views

How can we have recurring related fields on custom report?

I want recurring related fields on the custom report, but there is only one field available as per the civicrm i.e. Recurring contribution ID. The fields that I was looking for are Recurring Units, ...
1
vote
1answer
41 views

Create a user and associate it with an individual of an organization

how can create a new user connecting to an individual of an organization by giving it the ability to send online contributions ? thank you
1
vote
1answer
79 views

import contribution

I try to import contribution. Procedure - Contribution - import contribution - import the .csv list Error "is not a valid option for field campaign_id" Where do I find the campaign_id? thanks
1
vote
1answer
51 views

Having trouble with pledges

I have users with pledges set up for the total amount they have agreed to pay this year. They make payments on these pledges via contribution pages. The payments are not being matched to the pledge ...
6
votes
3answers
185 views

How to send “thank you” emails to donors?

We want to send emails to our donors of the previous week. This email needs to be customised, as it's an opportunity to tell them what has happen in the week or what's the plan to the week ahead. I ...
0
votes
1answer
37 views

Registrant and Contribution status remains “Partially Paid” even though amount owed was paid off

STEPS: 1. User buys tickets for an event (e.g. 2) - this is set up as a Price Set w/ a Text / Numeric Quantity price field 2. Later wants to buy more - CiviCRM admin goes to the contact record, ...
3
votes
3answers
79 views

Contribution view / edit error

When I go to Contributions and click "View", I always got an error "Erreur réseau. Impossible de joindre le serveur" ("Network error. Cannot join the server" - in english). I can't find any error in ...
1
vote
2answers
87 views

What's the best way to record payments in installments?

In the setup I currently have, parents can choose to pay tuition in one annual, two bi-annual, or 10 monthly installments. I attempted to set it up as pledges, but payments do not get counted towards ...
0
votes
3answers
66 views

Transaction went through, but Contribution missing

using 4.6.8 on Drupal 7. FirstData is our payment processor. This week we received a transaction confirmation from FirstData from one of our long time members. FirstData calls this a "gateway ...
0
votes
1answer
66 views

Custom Search Problem - Unknown column contact_a.id in field list when tagging returned contacts

I'm running into almost the same problem that was detailed a couple years ago on the forums at https://forum.civicrm.org/index.php?topic=28829.0. When I run a custom search using the built in ...
1
vote
1answer
85 views

Entering Matching gifts

My organization receives gifts which are then sometimes matched by an employer. As it stands now, we are entering the original contribution with no indication of a potential or forthcoming match. Then ...
2
votes
2answers
144 views

Changing page layout for Contribution pages in Joomla

I have a need to remove certain Joomla styling from a specific Contributions page generated by CiviCRM, such as the main banner at the top. I have investigated such things as editing the templates in ...
1
vote
0answers
36 views

CiviDiscount not working properly

The Disount code is no longer showing up in the front end of a contribution page. It does show up when trying to add a contribution thourhg the admin the discount code does show up. I tried ...
1
vote
0answers
37 views

on behalf profile organization name not showing on pay later receipt

We are using the on behalf profile, but the organization name isn't showing on the receipt when users use the "Pay Later" option. The organization name is under "Member" and the receipt is only ...
1
vote
1answer
48 views

Could anyone review our extension for donation receipts?

We developed an extension for issuing donation receipts. Initial development was funded by seven German organizations and they just released the extension under a free license. It can be found in the ...
2
votes
1answer
149 views

What is the best way to record in-kind contributions?

I am working with an organisation that would like to record in-kind contributions and pro bono support. These are gifts that they receive from other organisations in the form of services or support ...
0
votes
0answers
23 views

Has anyone customized the Top Donor Report to have a criterium for total amount given?

My users want a list of all the people who have an aggregate donation amount greater than a certain amount. For example, right now they are asking for a list of people who gave more then $250 ...
2
votes
0answers
51 views

Event with multiple payments

We have an event that will require a deposit amount and 2 later payments. First is there a solution to a multiple payment event? If not I see that you can do recurring payments, but it seems like that ...
14
votes
4answers
229 views

Membership Name-Your-Own Price (above Minimum) on Contribution Page

How can we enable users to enter a custom amount above the minimum fee when they are creating or renewing their membership through a contribution page? For reference, this is the membership structure ...
1
vote
2answers
32 views

Contributions made via Charitable gift funds

My organization sometimes receives gifts from Donor Advised Gift Funds. We need to thank the individuals who are in the contacts table but also need to mention the source of the gift as being the ...
1
vote
2answers
32 views

Summary Fields Extension - Do the contribution fields include event/membership payments

For the Summary Fields Extension - Do the contribution fields (i.e "Total Lifetime Contributions") include event/membership payments? Also, related question, if it does include event payments, does ...
4
votes
3answers
134 views

How to recording financial classes in addition to financial types in a contribution?

We have been using CiviCRM's 'Campaign' functionality as a way of assigning additional information to contributions. It's how we have made CiviCRM more compatible with our Quickbooks, which makes ...
3
votes
1answer
69 views

Connecting existing contribution to pledge WITHOUT Development

When someone makes a pledge, they may use a different contribution page to fullfil that pledge. I see an API question about assigning an existing contribution to a pledge here: Connecting existing ...
3
votes
2answers
144 views

Joining fee for new memberships

I’m looking for an elegant way of implementing a joining fee for new members. The joining fee is different for each membership type and is payable in addition to the normal annual membership fee. ...
3
votes
1answer
52 views

what is the intent of contribution batches listing financial line items instead of contribution total

To see what I'm referring to: create a contribution record edit the record and alter the amount create a new accounting batch observe the record in the contribution search Instead of displaying the ...
2
votes
1answer
183 views

How to capture verbal contribution commitments: invoice, contribution pending or pledge?

If a constituent makes a verbal commitment (ie. at event or via phone campaign) to make a one-time donation (ie. pledge) and we want to track + invoice them to fulfill that pledge, what is the best ...
0
votes
0answers
88 views

Civi isn't finding matching contacts when importing contributions

I'm trying to import contributions from another source, and Civi gives me a "no matching contact found" error for each record. I've checked my csv data, my Civi data, my field mapping, and my ...
1
vote
1answer
19 views

Returning from all contributions of a contact to all contributions at all? a bug?

If I have a look at a contribution of a contact with more than 50 contributions (and let me show all of its contributions!) civiCRM does NOT return to the contact but to ALL contributions at all. ...
2
votes
2answers
88 views

Contribution form displaying in footer of WordPress site after form submission

On a Wordpress site which uses the theme "Enlightenment" I have used civicrm shortcode to embed a civi Contribution form on a wp page. All is well until I click the Confirm Contribution button.. the ...
1
vote
1answer
29 views

hook for search a household contact with the surname individual field from online contribution page

We are an association of parents of students. We have a Contribution page for Membership Registration. But we can only add individual and organization fields to this contribution page, no household ...
1
vote
1answer
43 views

Importing contributions with soft credits fails with spurious email error

I'm trying to import some contributions. Each contribution has a soft credit field which is an email address. I've set the field mapping to Soft Credit / Email / Solicited. All the rows are failing ...
0
votes
1answer
41 views

Is it possible to view multiple payments on a registration as separate Contributions?

I need to export data regularly for the bookkeeping end of our operations, and when there are participants have have multiple payments on their event registration, their payments show up as follows (...
4
votes
1answer
39 views

sharing pledges between contacts

In the user workflow I currently have, parents sign up for tuition payment plans for the program their children are attending. These are processed as pledges with varying numbers of installments, ...
1
vote
0answers
31 views

Changing financial contributions when renewing memberships

I have a site where users can select various contributions when they create their memberships. Sometimes I renew members from the back-end of civi. However, when I click "add membership", I get a pop-...
2
votes
0answers
54 views

How can I select soft credit fields when exporting contributions?

We just upgraded to CiviCRM 4.6.6 (under Joomla! 3.4.4, PHP Version 5.4.44, MySQL 5.6.23) from CiviCRM 4.5.2. The fields Soft Credit For and Soft Credit Amount no longer appear in the drop-down list ...
3
votes
3answers
79 views

Existing organizations getting updated when new person signs up with the same org name

We have a civi membership contribution form that is on behalf of an organization. Right now, when new members sign up, if their organization has the same name as an existing organization, civi renews ...
2
votes
2answers
102 views

Membership Renewal with PayPal Standard

I have problem to get PayPal Standard Membership Renewal to work: If it's the only payment option, the form doesn't have a submit button, I would expect the PayPal button to appear. If I use it ...
2
votes
2answers
378 views

What should drush cvapi NotificationLog.retry sequential=1 system_log_id=XXX do?

Trying to re-run/retry some 'stuck'/"pending" notifications in the system log using: drush cvapi NotificationLog.retry sequential=1 system_log_id=XXX but that just produces an array with the JSON ...
2
votes
1answer
73 views

“Loading Failed” when soft crediting to a Personal Campaign Page

I get a message indicating "Loading failed" when trying to credit a donation to a specific personal campaign page. I can successfully Soft Credit to the owner of the page and add "personal campaign ...