Questions tagged [contributions]

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3
votes
1answer
49 views

How can I identify the hard contributions/contributors that lead to a soft credit?

I have just upgraded from 4.4 to 4.7.19 and can't seem to identify a certain group of contacts now that the "In honour of" functionality has been subsumed into Soft credits. When admin processes a ...
3
votes
2answers
82 views

How does last authorize.net changes refer to CiviCRM

Lately I have received email stating that a few things are changing in Authorize.net payment. Among a few items (changing urls, longer ids, tls 1.1 force etc) one is: RC4 Cipher Disablement In ...
3
votes
1answer
77 views

How do I get correct currency data to stripe.com from my CiviCRM transactions

Background: Wordpress site, CiviCRM 4.6.x, Stripe extension version 1.9.1 is reported, and the directory in my extensions folder is called com.drastikbydesign.stripe-4.6-dev (installed in June/July). ...
3
votes
1answer
51 views

Report with household, individuals and contributions

I am tasked with creating a report on households and the respective members of the households and their contributions. Can anyone please direct me to any reports that are already available in CiviCRM ...
3
votes
2answers
75 views

Sum of recurring contributions

I volunteer for a NGO and we try to accomplish the following: we want to aggregate the sum of all current recurring contributions (of type=X) over all members. It doesn't matter what status they have (...
3
votes
1answer
21 views

Error when adding a contribution:

When manually adding a contribution - I get the following error: Warning: A non-numeric value encountered in CRM_Contribute_BAO_Contribution::calculateMissingAmountParams() (line 383 of /home/...
3
votes
2answers
53 views

What's the logic behind Contribution's Payment Method for offline Contributions?

I don't really understand Contribution / Payment Method (Instrument) workflow. This is a typical scenario when creating Contributions (In many organizations that collect manually the money offline): ...
3
votes
4answers
46 views

CiviCRM for selection and subscription to paid online content

Consider this case: We manage a very very long hiking trail across many states. It's divided in 20 sections. To get the digital maps, section coordinator contacts, section emergency alerts, section ...
3
votes
1answer
141 views

Paypal Standard return update not completing

Joomla 3.5.1 CiviCRM 4.7.7 Contribution Page setup with Paypal as payment processor. Page completes, Payment completes in Paypal. Paypal sends confirmation Email. Paypal shows IPN record. Shows ...
3
votes
3answers
114 views

Non-deductible contribution amounts are always $0

Create an event with a price set which contains two price fields. One price field contains items of financial type "Event Fee" which is defined as non-deductible. The other price field contains items ...
3
votes
1answer
122 views

Can a contribution page that has a membership section be forced to create a new membership?

For our use-case, individuals never directly hold memberships, only organizations do, so we force the On Behalf Of Organization part of the contribution page. There's a different contribution page for ...
3
votes
1answer
65 views

Contributions- on behalf of existing organisations only?

Our members are all organisations (schools and colleges). Payment is taken outside of Civi after sending an invoice. We're not currently using Contributions. We're looking at a big project to automate/...
3
votes
1answer
69 views

Connecting existing contribution to pledge WITHOUT Development

When someone makes a pledge, they may use a different contribution page to fullfil that pledge. I see an API question about assigning an existing contribution to a pledge here: Connecting existing ...
3
votes
0answers
19 views

Payment Processors - re-arrange in rows

Event registration is listing payment processors in coloumns - which makes the radio buttons unreadable on small screens, dont know what is the best way to change the orienetation. I've included a ...
2
votes
2answers
188 views

Where in the database is the note field for contributions?

One can enter notes with a new contribution and they show up like this: Campaign Middleport Pottery, Steam Engine Receipt Sent April 10th, 2015 10:56 AM Note Where is the note field?...
2
votes
3answers
130 views

How do I process a refund for a credit card payment via iATS?

I have a member who accidentally bought two memberships and there is no clear way to just refund one of the amounts. Seems like a relatively simple task that should be more intuitive.
2
votes
2answers
78 views

How do I delete a contribution

If I have entered a contribution in duplicate, how can I delete one of them? I do not know what to try before asking my question.
2
votes
2answers
196 views

Find contacts who haven't donated

We are an organization that has donors ("constituents") and potential donors (also referred to as "constituents"). We would like to run a query that identifies potential donors--i.e. "constituents" ...
2
votes
2answers
140 views

Automated soft credits based on rules

Since I started using CiviCRM about 5 years ago I've thought one of the biggest problem areas was related to tracking and searching for contributions based on household, which is generally how non-...
2
votes
3answers
27 views

Is there a way to hide certain transactions from general viewing?

In my organization, everyone raises support through Civi's typical donation processing. Because everyone can view all of the records (both contact and transactional), it's easy for people to see how ...
2
votes
1answer
146 views

What is the best way to record in-kind contributions?

I am working with an organisation that would like to record in-kind contributions and pro bono support. These are gifts that they receive from other organisations in the form of services or support ...
2
votes
2answers
231 views

Add custom data field column to contribution tab

Is there a way to add additional fields in the contribution tab on a contacts record?
2
votes
2answers
51 views

Outgoing donations tracking

I've installed CiviCRM on my non-profit organization (Wordpress 4.2.2, CiviCRM 4.6.3, MySql 5.1 and PHP 5.3), a trashware association which get computers from companies, other association and families ...
2
votes
1answer
64 views

Error Saving Membership Transactions After Upgrading To 5.13.4

I am getting the following error on screen when trying to save a membership with a contribution after upgrading to 5.13.4. We had this problem with all contributions at first but that appears to have ...
2
votes
3answers
63 views

Invoice Monetary Format

I'm not really good in any sorts of programing, haven't used smarty before. I want to change the monetary format in our Invoice. {$amount|crmMoney:$currency} This code displays $1000.00, but I need $...
2
votes
1answer
89 views

How to send confirmation when importing contributions

When importing contributions, on the 2nd page where CSV columns are linked to database fields, there is no field "send a confirmation". Is there a way to add this field (and generate a confirmation ...
2
votes
1answer
29 views

Can we print an invoice without GST?

We have a client who wants to bill an Australian Member with Ireland HQ, therefore they need to provide an invoice without GST as head office is paying. Is there any way we can tick or untick GST when ...
2
votes
2answers
103 views

Where do Custom Fields for Contributions appear?

I have created a Set of Custom Fields called "Tracking" to be used for any Contributions. The Custom Fields created in this set are called "Category" and "Job". However, I can't see these fields ...
2
votes
2answers
82 views

Sanity check for adding customer (sales) data to database with donations data

I am importing a large amount of customer data for a charity's shop into CiviCRM. Of course we would like to be able to use this data alongside existing data from donors and contributors. I have made ...
2
votes
2answers
44 views

Tying Contributions to Events

I'm trying to attach an event to a contribution that I enter by hand. I see that the "source" field is where I need to do that. I've been entering the name of the event into the source field but my ...
2
votes
1answer
134 views

Recaptcha not showing on contribution form

I have registered my recaptcha with Google as instructed in the documentation. I have then created a profile and set the advanced setting to include recaptcha. Added that profile to a contribution ...
2
votes
2answers
335 views

What should drush cvapi NotificationLog.retry sequential=1 system_log_id=XXX do?

Trying to re-run/retry some 'stuck'/"pending" notifications in the system log using: drush cvapi NotificationLog.retry sequential=1 system_log_id=XXX but that just produces an array with the JSON ...
2
votes
1answer
28 views

Deleting Contributions

I imported 50 new contributions but it did not import correctly. How do I delete a contribution? Previous suggestions have been to follow this process: Contributions > Find Contributions > *Enter ...
2
votes
1answer
65 views

Troubleshoot webform contributions

I have a webform, which was working, which collected contributions from users using authorize.net. At the end of the form, users would check the contribution amount, the total would show, and the ...
2
votes
2answers
88 views

Contribution form displaying in footer of WordPress site after form submission

On a Wordpress site which uses the theme "Enlightenment" I have used civicrm shortcode to embed a civi Contribution form on a wp page. All is well until I click the Confirm Contribution button.. the ...
2
votes
2answers
101 views

Membership Renewal with PayPal Standard

I have problem to get PayPal Standard Membership Renewal to work: If it's the only payment option, the form doesn't have a submit button, I would expect the PayPal button to appear. If I use it ...
2
votes
1answer
51 views

Itemized Annual Statement of Contributions

I can create a letter template containing the appropriate tokens from the Summary Fields but the only available token would be a Sum reflecting the entire year's donations. Is it possible to produce ...
2
votes
1answer
136 views

Does Price Set for Memberships also allow for Recurring on a Donation

Goal is that a Membership page will have a Price Set that offers Membership (not auto renew) plus 'other amount' that would have option of being set as recurring. I read http://wiki.civicrm.org/...
2
votes
2answers
101 views

How do I create contribution pages that record pledges and contributions to households?

I'm using CiviCRM 4.5.8 and am setting it up to handle a three year fundraising campaign for our church. Our church almost exclusively records donations for Households and not for individuals. How ...
2
votes
2answers
104 views

Is it a bad idea to change a Participant's registered event after a payment has been made?

I've been doing some thinking on this but haven't tested it yet. Essentially, we've a user who would like to always have the ability of changing Participants' events. It seems as though the default ...
2
votes
1answer
42 views

Unwanted “Contribution Amount” appears in Line Item which makes it look like its incorrect

Added a Price Set. Go to Contribution Page and the Receipt Email shows all the Price Set Items but along with it also shows Contribution Amount. Before Adding defaultPriceSet from the above-...
2
votes
2answers
37 views

Honoree section not appearing on contribution page even though enabled

I have a website on Drupal 7 that is using the latest version of CiviCRM (5.13.4). I'm trying to set up a contribution page with an honoree section. The options appear when setting up the ...
2
votes
1answer
28 views

Search for contributions made in previous 4 months

I'm trying to search for contributions made in the previous 4 months. Example - We are in October, but I want to be able to see if people have contributed since June 1. I can search by previous ...
2
votes
1answer
29 views

Issues with recording donation refunds

If a donor makes a credit card donation that is later reversed/refunded, what is the best way to record this? Just delete the gift? Can you record a negative gift amount to offset the refund?
2
votes
2answers
37 views

How can i combine new person and a new contribution on the same page?

I want to have one page with the possibility to register a new contact that have made a contribution instead of needing to do this on 2 separate pages.
2
votes
1answer
65 views

Importing contributions always imports $0 in Amount

I am having a really weird problem importing Contributions. Background: I am exporting data from my Drupal-Civicrm site and importing it into our new Wordpress-civicrm site. I do not want to go thru ...
2
votes
1answer
72 views

Manually adjusting a contribution in the database

I need to manually change a one-time Failed contribution in the database to a Completed contribution. (See How do I change an incorrect contribution status to Completed? for context). What tables ...
2
votes
1answer
77 views

Impossible to get the source field with the Contribution API

On CiviCRM 4.6.11. I need to get the source field of a contribution, but the api seems to fail. Testing the API on http://xxx//civicrm/api#explorer with entries giving the following PHP code : $...
2
votes
1answer
35 views

How can I send mass email to all contribution page pcp owners?

I have a contribution page that has pcp enabled. I want to send out a mass email to all the pcp owners. I can display a list of all the pages with owners, but I can't do any actions on them. Is there ...
2
votes
1answer
93 views

Membership renewal not updating contributions correctly

When doing back office "offline" membership renewals (cash, cheque, phone) we have recently noticed that when we select "Renew" from the "Active Membership" window the membership dates are updated ...