Questions tagged [contributions]

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1answer
21 views

How to identify and report on donor anniversaries?

We'd like to acknowledge donors who have given continuously for (say) 5 years. Let's say 'continuous' means at least one donation in a year. How could these contacts be identified and reported? I've ...
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1answer
27 views

Contribution - Wrong VAT amount showing

We collect a number of monthly direct debit payments of £30 using SmartDebit. The breakdown is £25 fee + £5 VAT. Although the SmartDebit report shows that we collected £30, in civi (under ...
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1answer
12 views

How do I setup an online contribution page linked to Mogiv?

We are using Mogiv for our online giving portal. How can I link my online giving transactions from Mogiv to my contacts in CiviCRM?
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1answer
30 views

Can't access contribution page without a login

I have recently updated CiviCRM in Joomla 3.x to the latest 5.5.2 build. I'm finding on my main contribution page (used for subscriptions), that I can't access it unless I'm logged in. When logged in, ...
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2answers
73 views

payment_instrument_id is not a valid integer | Importing contribution

just want to ask quick question. I'm trying to import contribution from my csv files. In my csv files, I put the value of column Payment method as : Others, Cheque, Credit Card. (All the value has ...
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2answers
32 views

Particular report about contribution on CiviReport

Good morning, I'm writing to ask if it exist a particular report about contributes. I'd like to have a report which contain these columns: Surname/Name, amount and date of the last donation and total ...
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1answer
30 views

One time gift intended to be recurring

We recently had a donor give a one time gift that they intended to be a recurring gift. Hard to say if they neglected to click the box or if they did and something went awry. Regardless, what we are ...
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1answer
20 views

Pay Later status on imported contributions

I am trying to do a bulk import of transactions that are all being invoiced now. By indicating the Contribution Status as "Pending," the transactions all import as "Pending (Incomplete Transaction)" ...
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1answer
35 views

Can a Custom Field be added to a Contribution Page or Financial Type?

I have created a Set of Custom Fields called "Tracking" to be used with -any- Contributions. The set includes Custom Fields called "Category" and "Job". I would like to assign specific Category and ...
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1answer
42 views

Saving a contribution adds a line with negative the tax amount, when using an event price set

I replicated this issue in the demo wordpress account. If one creates a paid event with a financial type that includes taxes, enters a price (without using price sets) and books a person, then opening ...
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1answer
25 views

Acknowledgements

I am used to working in Raiser's Edge and DonorPerfect. I am having trouble figuring out how to process acknowledgments in Civi. Is there a way to set up a series of letter templates so that I can ...
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1answer
90 views

Create Drupal user for contact joining as Organisation

Running Drupal 7.43 and civicrm 4.7.12. We sell memberships to individuals and organisations. The creation of an Individual works fine. The contact is created and the Drupal account created. When ...
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1answer
73 views

Webform contribution for multiple items?

In a webform, I want to offer a selection of prices and quantities (like a simple price set). For example: Thing A $10 [quantity box] Thing B $20 [quantity box] I've added a Contribution on ...
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2answers
31 views

How to link preexisting fundraising pages to 'contributions' when setting up CiviCRM

My NGO is thinking about setting up CiviCRM primarily to coordinate donations but we're totally new to all of this. We have various preexisting fundraising pages and profiles on other websites through ...
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1answer
27 views

Contrbution Summary report on Average Contribution?

I am looking for a report that list all contacts who have donated an average between 100 and 200 in a time frame. So if a contact has donated 3 times in the period, one donation of 100 and two ...
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2answers
51 views

How can we have recurring related fields on custom report?

I want recurring related fields on the custom report, but there is only one field available as per the civicrm i.e. Recurring contribution ID. The fields that I was looking for are Recurring Units, ...
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2answers
32 views

Summary Fields Extension - Do the contribution fields include event/membership payments

For the Summary Fields Extension - Do the contribution fields (i.e "Total Lifetime Contributions") include event/membership payments? Also, related question, if it does include event payments, does ...
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1answer
135 views

Error while saving new contribution

I have recently migrated my CiviCRM installation from one server to another server. Now facing an issue in saving new contribution. If I save the contribution without checked "Send Receipt?" it will ...
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1answer
62 views

Blank civicrm?page=CiviCRM&q=civicrm/contribute/transact&reset=1 live contribution page wordpress

Wordpress 4.9.6, CiviCRM 5.1.2. Logged in as Administrator, all works fine (Events links, TEST Contribution page) but LIVE Contribution pages: gives just blank page. Nothing in php.error.log, ...
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1answer
35 views

Undefined Index in an Event+Contribution Registration Webform

Running Civi 4.7.27 / Drupal 7.59 + Webform Integration I have Webforms to register Parent + Children and pay for an Event (the webforms are a bit complex, with lots of custom fields, but they used ...
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2answers
19 views

How to get a list contacts that have not donated within a certain amount of time?

Hello CiviCRM community, I've been trying to wrap my head around this and can't seem to figure it out. I'm looking to get list of contacts that have not donated within a certain amount of time to ...
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1answer
12 views

Posting photos on our DONATE/ contribution page through Civi

Is there an ideal image size for posting photos on this page? The photo that I want to post keeps getting smushed. I finally found decent dimensions but it the mobile website doesn't keep the correct ...
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1answer
108 views

How can I reset a user password for a PCP owner?

A donor/owner of a PCP has lost her password. How can I help her?
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2answers
51 views

Where is the “Allow Other Amounts?” option?

If you see the screen shot, from CiviCRM 4.7.22 on Wordpress, isn't there supposed to be an "Allow Other Amounts?" option to check under the "Recurring Donations" option? According to these ...
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1answer
54 views

How do I test Online Contribution Receipts?

How do I test the edits I make to online contribution receipts? Is making a test contribution using the online form the only way, or recommended way?
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1answer
22 views

How can you add a gift premium to pledge

I may not be understanding CiviCRM's donation model. There seem to be three separate ways to make monetary donations. Contributions, Pledges and Memberships. Our current fundraisers have a large ...
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1answer
20 views

Writing ( and publishing ) Batch Job

I expect this is a common problem, Treasurer get loads on contributions in CSV format ( Contact ID / Amount / Date ) Bulk loading contributions via CSV is completely detached from membership ...
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3answers
81 views

Autocomplete Contact Search - Add Contact ID possible?

I'm working with a direct mail company on a donation campaign. They plan on including the contact ID on the top of the donation tear off. Then when we manually enter the donation we're be able to ...
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1answer
172 views

Network error when trying to view a contribution, caused by “Expected one PriceSet but found 25”

I am using CiviCRM 4.7.15 and the latest version of Drupal 7. I am experiencing a 'Network Error - Unable to reach the server' when I try to view a contribution in the contact record. I have followed ...
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2answers
26 views

Pulling a Report of Donors with More than One Donation, Not Recurring

I would like to pull a report of all donors who have more than one contribution. This is slightly different than pulling a report on actual recurring donations. This is my workflow: When donors ...
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1answer
41 views

Contribution updating the wrong members record

We have CiviCRM 4.7.12 working on Wordpress 4.6.1. having no problems other than described below. For a few months now, we've noticed that occasionally when an existing member renews using PayPal, ...
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1answer
61 views

How to trigger creation of an Activity based on a Contribution being Completed - via CiviRules

The goal is that when a Contribution is Completed then an Activity is created for a Thank You Call. I tried doing this with 'Contribution is Added' trigger, and setting Contribution Status is ...
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1answer
21 views

Specific Reports

I'm having trouble running a report and I hope someone can help. I would like to run a report that shows me the name and address of the contributors between now and 2011. I have a database that goes ...
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1answer
39 views

Several contributions generated after paypal payment

I have just update to civicrm 4.7.8 But now i have a weird problem on contribution when order are made with paypal. Several contribution are created and one are refunded. This issue is for all new ...
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2answers
42 views

calculate RFM in civicrm

there is a way or an extension to calculate the RFM (Recency, Frequency and Monetary) score for the contacts, and maybe to store them in the DB. I read that SmartGroup can be used with this purpose, ...
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1answer
57 views

Civicrm altering contribution page

I have been struggling for weeks now trying to figure out the best way to prepare a form where : user selects province, apply a tax based on the province user selects the membership priceset total ...
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1answer
42 views

Price Sets - Won't let me use recurring contributions

I'm running civicrm 4.6.10, drupal 7.41, and I'm trying to add a field to a price set that would let users select from a couple of different price levels for membership. Maximum Dues $33 Regular Dues ...
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1answer
25 views

Contributes (Total amount pending)

It's possibile in report of contributes, check for single contact a total amount of contributes pending? Or have a difference between complete contributes and pending contributes? thank'you
1
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1answer
76 views

import contribution

I try to import contribution. Procedure - Contribution - import contribution - import the .csv list Error "is not a valid option for field campaign_id" Where do I find the campaign_id? thanks
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1answer
107 views

Problem with contribution - redirect to Home Page

I have two types of contribution page (for different purposes) one requires sign in and the other does not. When a user goes to go to either contribution page for the very first time and clicks on ...
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1answer
47 views

Could anyone review our extension for donation receipts?

We developed an extension for issuing donation receipts. Initial development was funded by seven German organizations and they just released the extension under a free license. It can be found in the ...
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1answer
51 views

Having trouble with pledges

I have users with pledges set up for the total amount they have agreed to pay this year. They make payments on these pledges via contribution pages. The payments are not being matched to the pledge ...
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2answers
32 views

Contributions made via Charitable gift funds

My organization sometimes receives gifts from Donor Advised Gift Funds. We need to thank the individuals who are in the contacts table but also need to mention the source of the gift as being the ...
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1answer
84 views

Entering Matching gifts

My organization receives gifts which are then sometimes matched by an employer. As it stands now, we are entering the original contribution with no indication of a potential or forthcoming match. Then ...
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1answer
19 views

Returning from all contributions of a contact to all contributions at all? a bug?

If I have a look at a contribution of a contact with more than 50 contributions (and let me show all of its contributions!) civiCRM does NOT return to the contact but to ALL contributions at all. ...
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1answer
29 views

hook for search a household contact with the surname individual field from online contribution page

We are an association of parents of students. We have a Contribution page for Membership Registration. But we can only add individual and organization fields to this contribution page, no household ...
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1answer
43 views

Importing contributions with soft credits fails with spurious email error

I'm trying to import some contributions. Each contribution has a soft credit field which is an email address. I've set the field mapping to Soft Credit / Email / Solicited. All the rows are failing ...
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1answer
29 views

Find Contributions Search 503 error

I'm getting a 503 error when I use the contributions search: .../wp-admin/admin.php?page=CiviCRM&q=civicrm%2Fcontribute%2Fsearch&reset=1 I've checked the following: Wordpress page called ...
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1answer
20 views

I don't have batch entry of contributions - why?

I don't seem to have the "batch entry" feature in our Civi database. When I go to the Contributions drop down where it should appear, it's not there. Does this mean I'm running a downlevel version ...
1
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1answer
23 views

Correct means to update Drupal Node after user submits a donation

Drupal 7.37, CiviCRM 4.4.15 We are collecting tracking information when a user makes a contribution associated with child sponsorship (using URL parameters, custom fields, and a profile assigned to ...