Questions tagged [contributions]

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3
votes
0answers
19 views

Payment Processors - re-arrange in rows

Event registration is listing payment processors in coloumns - which makes the radio buttons unreadable on small screens, dont know what is the best way to change the orienetation. I've included a ...
2
votes
3answers
28 views

Is there a way to hide certain transactions from general viewing?

In my organization, everyone raises support through Civi's typical donation processing. Because everyone can view all of the records (both contact and transactional), it's easy for people to see how ...
1
vote
0answers
16 views

Soft contributions in user dashboard

qq re soft credits: on a supporter's dashboard, he/she sees the full contribution amount instead of just the soft credit assigned to them (e.g. if a company sends us a check for $1,000 for donations ...
2
votes
1answer
30 views

Deleting Contributions

I imported 50 new contributions but it did not import correctly. How do I delete a contribution? Previous suggestions have been to follow this process: Contributions > Find Contributions > *Enter ...
1
vote
1answer
12 views

How do I setup an online contribution page linked to Mogiv?

We are using Mogiv for our online giving portal. How can I link my online giving transactions from Mogiv to my contacts in CiviCRM?
5
votes
1answer
89 views

Change Payment Method without creating additional transactions

A version of this has been asked before - but the answer was quite complex - so I am hoping for an ELI5. Essentially - when manually adding contributions - sometimes people make mistakes. when ...
1
vote
0answers
18 views

CiviCRM Crowd Funding Extension

I'm crowd sourcing features for, and people interested in, a Crowd Funding extension for CiviCRM. I've made a head start which meets most of my needs. The work so far is open sourced: https://github....
3
votes
1answer
25 views

Error when adding a contribution:

When manually adding a contribution - I get the following error: Warning: A non-numeric value encountered in CRM_Contribute_BAO_Contribution::calculateMissingAmountParams() (line 383 of /home/...
0
votes
1answer
27 views

How to show contribution items in CiviReports for Contribution Reports

I have contribution items in a single contribution report and need to show a quantity of an item purchased in a month. What is the ideal way to get quantity used for a month in multiple contributions....
2
votes
0answers
69 views

Contribution tokens for receipts

We're trying to create online receipts for Memberships, Contributions and Events and we would like to include the contribution source, and payment instrument for in the receipts. The question is, is ...
1
vote
2answers
42 views

How to generate a receipt when Pay Later contribution is received

I am using a Contribution page to take payments for Memberships, and wish to use the 'Pay Later' option. I can set this up and it records the contribution OK, and a administrator can record the ...
5
votes
2answers
34 views

Change donation to another donor

We have accidentally attributed a credit card donation to the wrong person. How can we change the donation to the correct donor? Do we have to delete the donation on one record and add it to the other?...
1
vote
0answers
23 views

Paypal Standard

Drupal 7 CiviCRM 5.6.0 I have now tried PayPal_standard instead of express. Payment goes all the way through. I select return to merchant, which goes to a civicrm thank you page and I get this error ...
0
votes
2answers
26 views

Is it possible to reassign a contribution linked to a membership?

I had a member sign up for an annual membership while their current membership was still active, but they used a slightly different address and so it created a duplicate contact with a new membership. ...
1
vote
1answer
46 views

Can't access contribution page without a login

I have recently updated CiviCRM in Joomla 3.x to the latest 5.5.2 build. I'm finding on my main contribution page (used for subscriptions), that I can't access it unless I'm logged in. When logged in, ...
1
vote
1answer
29 views

Problem with incoerent local currency in contribution

I have a problem after upgrading to civicrm 5.4.1 from 4.7 When I confirm the record of a payment for a contribution the operation goes on forever and I have to exit the page although when I enter ...
6
votes
1answer
123 views

Separate membership payment on contribution form with donation

When creating a contribution page with a membership, which is not a price set, the option to: "Separate Membership Payment" is shown. This creates a transaction transaction for any donations and ...
0
votes
1answer
27 views

Contribution Page Confirmation Emails

So, we recently set up a contribution page for people to buy tickets for a raffle we're hosting on our website. However, we are not receiving confirmation emails upon purchases. We get them when ...
3
votes
2answers
64 views

What's the logic behind Contribution's Payment Method for offline Contributions?

I don't really understand Contribution / Payment Method (Instrument) workflow. This is a typical scenario when creating Contributions (In many organizations that collect manually the money offline): ...
0
votes
3answers
90 views

Smart Group Features Extension to Memberships, Events, Contributions, Activities,

I have a lot of Organisations, each having their own Administrator(s) who manage their own memberships, events, contributions, activities, ... (that I predefine for them) I would like those ...
5
votes
3answers
66 views

Conditional logic in Thank You letters

I recently took over the donor thank you letter process at the organization I work for and saw that Civi has the ability to create thank you letters for donors. The organization I work for has 5 ...
0
votes
1answer
30 views

Export contributions - missing Field Mapping dropdown

I was able to reproduce on CIVICRM DEMO site: https://demo.circle-interactive.co.uk Steps to reproduce: Find contributions Select contributions Select action 'Export contributions' Select option '...
0
votes
1answer
57 views

DB error missing field in contribution reports after upgrade to 5.4.0 (Drupal)

After upgrade to 5.4.0 (from 4.7) I'm seeing fatal DB errors ("no such field") when refreshing Contribution Detail & Summary reports. Debug log shows: $Fatal Error Details = Array ( [callback] =...
2
votes
1answer
31 views

Can we print an invoice without GST?

We have a client who wants to bill an Australian Member with Ireland HQ, therefore they need to provide an invoice without GST as head office is paying. Is there any way we can tick or untick GST when ...
6
votes
2answers
57 views

Transfer contribution to other contact

Due to an error a bankaccount (iban) was connected to a wrong contact, so several contributions must be transferred to the right contact. What is the procedure for this action?
0
votes
1answer
16 views

update pending contributions transaction date wrong

When doing a search for pending contributions and then do a batch update to completed the received date is changed to today's date. In the past version 4 this would stay as the original received date. ...
1
vote
2answers
42 views

Particular report about contribution on CiviReport

Good morning, I'm writing to ask if it exist a particular report about contributes. I'd like to have a report which contain these columns: Surname/Name, amount and date of the last donation and total ...
3
votes
2answers
22 views

Donation Method - Suggested use?

Payment method is pretty clear, however, we would like to be able to differentiate between donations that come via Online, Mail, in person, etc. It seems like source would make the most sense, but ...
1
vote
2answers
83 views

payment_instrument_id is not a valid integer | Importing contribution

just want to ask quick question. I'm trying to import contribution from my csv files. In my csv files, I put the value of column Payment method as : Others, Cheque, Credit Card. (All the value has ...
2
votes
1answer
19 views

Award Drupal User points after contribution

I would like to create a Drupal Rule to award Drupal userpoints upon a civicrm contribution being added to a member record through membership sign up. Ideally the points awarded are dependent on ...
2
votes
3answers
164 views

How do I process a refund for a credit card payment via iATS?

I have a member who accidentally bought two memberships and there is no clear way to just refund one of the amounts. Seems like a relatively simple task that should be more intuitive.
2
votes
2answers
49 views

Is there an easy way to have the summary fields for deductible contributions be based on calendar year?

I went to generate letters to our contributors telling them how much they donated in 2015 that was deductible for their taxes. I discovered that total deductible contributions for last year is based ...
1
vote
1answer
32 views

Unable to run a batch update of contribution soft credits

I created a profile with only two fields: Soft Credit Soft Credit Type I intend to use it to go back into my contributions and assign soft credits to contributions. First I go to Contributions -> ...
1
vote
0answers
16 views

Signup/Contribution pages render forms with double County and Country dropdown selectors

Signup/Contribution pages render forms with double County and Country dropdown selectors. How di I remove the redundant ones?
0
votes
2answers
23 views

Manual contribution, add contact that is not found

While adding a contribution manually, the first step is to find a contact. If the contact is not found, I remember being able to select 'new contact' from the bottom of the autocomplete list. As at 4....
2
votes
2answers
24 views

Splitting Contributions between Accounts

From time to time, we have contributions that come in which need to be credited to two accounts. How do I split a contribution?
1
vote
1answer
74 views

Blank civicrm?page=CiviCRM&q=civicrm/contribute/transact&reset=1 live contribution page wordpress

Wordpress 4.9.6, CiviCRM 5.1.2. Logged in as Administrator, all works fine (Events links, TEST Contribution page) but LIVE Contribution pages: gives just blank page. Nothing in php.error.log, ...
1
vote
1answer
37 views

Undefined Index in an Event+Contribution Registration Webform

Running Civi 4.7.27 / Drupal 7.59 + Webform Integration I have Webforms to register Parent + Children and pay for an Event (the webforms are a bit complex, with lots of custom fields, but they used ...
1
vote
1answer
31 views

One time gift intended to be recurring

We recently had a donor give a one time gift that they intended to be a recurring gift. Hard to say if they neglected to click the box or if they did and something went awry. Regardless, what we are ...
3
votes
2answers
220 views

Recording Separate Contributions in a Membership Webform

Working on a Civi 4.5.5 site. I've configured a membership renewal contribution page to record a membership fee, and (voluntary) additional donation. By setting the Contribution Page Financial Type ...
4
votes
2answers
179 views

Set the Webform-CiviCRM Contribution Amount to a parameter value

A client is using webform-CiviCRM for a contribution page. Due to pro-rating and other factors, each contributor needs to pay a unique amount - and thus the webform has the exposed "Contribution ...
0
votes
1answer
35 views

Embed Contribution Page Error

D7.56 Civi4.7.22 I'm attempting to embed the bulk of a contribution page inside a block shown in a view. The view shows multiple of these blocks. I copied them by using inspect to get the HTML ...
1
vote
1answer
39 views

Several contributions generated after paypal payment

I have just update to civicrm 4.7.8 But now i have a weird problem on contribution when order are made with paypal. Several contribution are created and one are refunded. This issue is for all new ...
0
votes
1answer
80 views

Not able to print contribution invoice

CMS: Drupal 7 CiviCRM: 4.7.31 "CiviCRM: access Contact Dashboard" permission is set for authenticated user and logged in user has "CiviCRM: view my invoices" permission also. User can access ...
1
vote
1answer
16 views

Disabled contribution page and recurring transactions

Can recurring contributions originally set up with "Contribution Page A" still occur if Page A is subsequently disabled? Civi 4.6 LTS with iATS payments
0
votes
3answers
91 views

Creating a new “Member” in one step

If you "become a member" by going through the normal route of "joining" through the website front-end -- using a CiviCRM profile and requiring the creation of a Joomla (in my case) account -- it is an ...
2
votes
1answer
98 views

Stripe- Cancel recurring contribution

In testing CiviCRM/Stripe, we setup a recurring contribution and let it run for two months and then attempted to cancel it via the link in the email sent to the donor. This resulted in the recurring ...
3
votes
2answers
82 views

How does last authorize.net changes refer to CiviCRM

Lately I have received email stating that a few things are changing in Authorize.net payment. Among a few items (changing urls, longer ids, tls 1.1 force etc) one is: RC4 Cipher Disablement In ...
1
vote
0answers
33 views

Contributions: Received Date Vs. Completed Date?

This might be a little odd. A non-profit I work with is having issues with their contribution reports. They use the stripe extension to process contributions. They run a search weekly for the ...
1
vote
1answer
22 views

Pay Later status on imported contributions

I am trying to do a bulk import of transactions that are all being invoiced now. By indicating the Contribution Status as "Pending," the transactions all import as "Pending (Incomplete Transaction)" ...