Questions tagged [contributions]

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0answers
34 views

Contributions: Received Date Vs. Completed Date?

This might be a little odd. A non-profit I work with is having issues with their contribution reports. They use the stripe extension to process contributions. They run a search weekly for the ...
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1answer
22 views

Pay Later status on imported contributions

I am trying to do a bulk import of transactions that are all being invoiced now. By indicating the Contribution Status as "Pending," the transactions all import as "Pending (Incomplete Transaction)" ...
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2answers
20 views

How to get a list contacts that have not donated within a certain amount of time?

Hello CiviCRM community, I've been trying to wrap my head around this and can't seem to figure it out. I'm looking to get list of contacts that have not donated within a certain amount of time to ...
1
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1answer
26 views

Field Source doesn't appear in Import Contributions

I'm trying to import contributions. I found all the fields except the "Source" field. Is there any reason for not appearing? Is there a way to show it? Thanks in advance. :)
1
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1answer
12 views

Posting photos on our DONATE/ contribution page through Civi

Is there an ideal image size for posting photos on this page? The photo that I want to post keeps getting smushed. I finally found decent dimensions but it the mobile website doesn't keep the correct ...
1
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1answer
33 views

Re-run iATS recurring contributions that failed due to bad iATS account credentials?

iATS credentials were messed up for a couple of days in December, and now I have lots of recurring contributions that failed, with source="iATS Payments Recurring Contribution (id=N) Agent code has ...
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1answer
51 views

Edit Contribution Form for receipt

How do I edit a contribution form to show the name of the organization and to put a note in like membership allows?
0
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1answer
60 views

via api created only first particpant gets a line: “Contribution Amount: 1”

I register participants and payments via the API. Step 1: create a contribution for the buyer Step 2: create participants Step 3 create participant_payments linking the above. The weird thing is ...
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0answers
38 views

“Receipts - print or email” not working from Advanced Search

I carry out the following steps: Perform an Advanced Search displaying as contributions Select one or more contributions From the actions menu select Receipts - print or email No matter how many ...
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1answer
65 views

How do I test Online Contribution Receipts?

How do I test the edits I make to online contribution receipts? Is making a test contribution using the online form the only way, or recommended way?
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2answers
140 views

How can I create custom contribution page (CiviCRM 4.7.25 on Wordpress 4.8?)

I want to create custom contribution page but I don't know how? for creating custom pages is needed any extensions or plugins? the below page is one of the pages that I created I want to delete ...
1
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1answer
118 views

CiviContribute Dashboard Chart Layout does not display

CiviContribute dashboard does not show chart_layout. Tested on Civi Demo as well as several installations. is there a configuration requirement? See image
1
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1answer
214 views

Wrong return URLs in PayPal Standard

I'm using the api to process contributions from some custom pages I have created, specifically the call to civicrm_api3('Contribution', 'transact', $params). When I use PayPal Standard as my payment ...
3
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4answers
48 views

CiviCRM for selection and subscription to paid online content

Consider this case: We manage a very very long hiking trail across many states. It's divided in 20 sections. To get the digital maps, section coordinator contacts, section emergency alerts, section ...
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0answers
60 views

Redirect Loop with CiviContribute

I have a similar problem to this and this issues, a redirect loop occurs on coming back from the payment system after making a contribution. The difference with the 2 previous links is that the ...
4
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2answers
296 views

Issues with refunds for credit card payments

This has been a long standing issue for us. We accept event registrations and accept payments with credit cards through Authorize.net. Many of our events have multiple options using price sets. If ...
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3answers
45 views

How can I find the transaction date of a payment by check?

The question is double : Is there a way to simply display this trxn date (not the Contribution date, but the date when the check was recorded) ? The transaction is refered in civicrm_financial_trxn ...
5
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1answer
155 views

Allowing multiple fianancial types for same price set single contribution page

Price sets and Contribution pages allow for donations to a "Financial Type" (and corresponding Financial Account) This is great for managing different types of donations. It is possible to ...
0
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1answer
29 views

Best Practise for recording thank you letter.I don't have email addresses

On contribution page, what is the best practice for recording "thank you" letters that have been sent, if they are physical letters (snail mail), right now it only shows thank you letters if they are ...
1
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0answers
106 views

Multiple Contributions in a Single Contribution page?

I want to set it up so that a user can purchase 2 or more of a contribution from the same page. Each contribution needs to be separated - I can't just combine 2 payments into one field of a price set....
3
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1answer
128 views

Can a contribution page that has a membership section be forced to create a new membership?

For our use-case, individuals never directly hold memberships, only organizations do, so we force the On Behalf Of Organization part of the contribution page. There's a different contribution page for ...
5
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1answer
68 views

Why can't I see different financial types in contribution reports

With our contributions, one payment may contain 3 financial types ... e.g. an event fee, membership fee and donation. I have created "Price Sets" (of one Financial Type), which then contain 3 ...
2
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1answer
32 views

Search for contributions made in previous 4 months

I'm trying to search for contributions made in the previous 4 months. Example - We are in October, but I want to be able to see if people have contributed since June 1. I can search by previous ...
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0answers
18 views

Validation fails on contribution with profile included

Using 4.7.24 with php 5.6. I have a contribution form set up with Confirmation page turned on, and a profile is included to collect extra address information (besides a billing address). Several of ...
1
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1answer
41 views

Can a Custom Field be added to a Contribution Page or Financial Type?

I have created a Set of Custom Fields called "Tracking" to be used with -any- Contributions. The set includes Custom Fields called "Category" and "Job". I would like to assign specific Category and ...
2
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1answer
30 views

Issues with recording donation refunds

If a donor makes a credit card donation that is later reversed/refunded, what is the best way to record this? Just delete the gift? Can you record a negative gift amount to offset the refund?
2
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2answers
111 views

Where do Custom Fields for Contributions appear?

I have created a Set of Custom Fields called "Tracking" to be used for any Contributions. The Custom Fields created in this set are called "Category" and "Job". However, I can't see these fields ...
1
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1answer
130 views

How can I reset a user password for a PCP owner?

A donor/owner of a PCP has lost her password. How can I help her?
2
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2answers
38 views

How can i combine new person and a new contribution on the same page?

I want to have one page with the possibility to register a new contact that have made a contribution instead of needing to do this on 2 separate pages.
1
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2answers
54 views

Where is the “Allow Other Amounts?” option?

If you see the screen shot, from CiviCRM 4.7.22 on Wordpress, isn't there supposed to be an "Allow Other Amounts?" option to check under the "Recurring Donations" option? According to these ...
2
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1answer
77 views

Manually adjusting a contribution in the database

I need to manually change a one-time Failed contribution in the database to a Completed contribution. (See How do I change an incorrect contribution status to Completed? for context). What tables ...
1
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3answers
31 views

How to enter a new contribution?

How do I enter a new contribution for a donor in CiviCRM? I cannot find the tab to enter a new contribution for an already existing donor.
1
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0answers
81 views

Why don't contributions paid via a private page, using PayPal, complete and send receipts?

Edited 2017 08 01; The problem still exists despite upgrades to WordPress 4.8.0 / CiviCRM 4.7.22. Recent findings and advice indicate that the issue may be due to the fact that this payment is ...
2
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2answers
84 views

How do I delete a contribution

If I have entered a contribution in duplicate, how can I delete one of them? I do not know what to try before asking my question.
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1answer
141 views

simple way to import membership and contributions together

What is the simplest way to import Membership information and corresponding contribution information together from .CSV files?
1
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1answer
23 views

How can you add a gift premium to pledge

I may not be understanding CiviCRM's donation model. There seem to be three separate ways to make monetary donations. Contributions, Pledges and Memberships. Our current fundraisers have a large ...
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0answers
23 views

Configuring Contribution Dashboard

Can I configure Contribution Dashboard so that it summarizes / shows only specific payment types (e.g. Donations, Membership fees), but not the others (Event Fees etc.)?
1
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1answer
42 views

Saving a contribution adds a line with negative the tax amount, when using an event price set

I replicated this issue in the demo wordpress account. If one creates a paid event with a financial type that includes taxes, enters a price (without using price sets) and books a person, then opening ...
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2answers
40 views

How do I add “honoree section” to new contribution form in the backend?

My "new contribution" form in the backend does not have an "honoree" section for manual entry. I am assuming it should be there (it is enabled on our online forms). How do I enable/expose this section?...
3
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2answers
270 views

Webform Civi Payment fields not showing up

I just created a webform with a Civi contribution page enabled. When I save the form to test, the payment options are not showing as part of the form. Do I need to do something other then enabling the ...
4
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2answers
191 views

Is there an easy way to add YTD giving to receipts?

We have a client that we moved from Donorperfect who brought up that they feel the receipt tools are incomplete without the ability to include YTD (year to date) giving on receipts. This seems like a ...
1
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0answers
39 views

Copy/Duplicate a Contribution

I've been requested to add a feature to our installation that allows an admin to copy or duplicate an existing contribution, including all it's custom fields. I was wondering if anyone has tackled ...
2
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0answers
27 views

What Membership Payment Date should appear in membership reports?

I'm wondering if the following is expected behavior or a bug. When running a detailed Membership Report and selecting Date Received as one of the columns, I would expect to see the most recent payment ...
0
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1answer
53 views

Fundraising event - can I sell tickets AND collect donations?

My organization is hosting a fundraising event at which the tickets are not expensive and participants can contribute an additional amount as well. How would you set this up? Currently I have a price ...
0
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1answer
56 views

Why am I getting “Invalid currency selection: USD for domain iatspayments.com” on submitting a paid event registration?

Using 1.5.3 CiviCRM 4.6.26 on D7. I get the following error: "Invalid currency selection: USD for domain iatspayments.com" when I submit an event registration. I believe I have the correct server url ...
3
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3answers
118 views

Non-deductible contribution amounts are always $0

Create an event with a price set which contains two price fields. One price field contains items of financial type "Event Fee" which is defined as non-deductible. The other price field contains items ...
0
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2answers
34 views

How to select Top Donors filtered by Contribution source

I would like to run a donor report to see how much our congregants have donated over the time we have been with Shuilsuite. I see the report called 'top donors' which is exactly what I am looking for....
2
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1answer
59 views

Adding fields to contribution searches

I know that it is possible to create profiles for Contacts that show up as options under "Search Views" in the Advanced Search screen: I was hoping to add "Campaign" to the search results screen when ...
1
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3answers
85 views

Autocomplete Contact Search - Add Contact ID possible?

I'm working with a direct mail company on a donation campaign. They plan on including the contact ID on the top of the donation tear off. Then when we manually enter the donation we're be able to ...
0
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1answer
53 views

Financial types in contribution is always default and not taken from contribution page

I have contribution pages for different membership classes. Each page has a different Financial Type so that the transactions can be exported and the accounts differ for each membership type. However ...