Questions tagged [contributions]

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2
votes
1answer
97 views

Membership renewal not updating contributions correctly

When doing back office "offline" membership renewals (cash, cheque, phone) we have recently noticed that when we select "Renew" from the "Active Membership" window the membership dates are updated ...
2
votes
1answer
25 views

How do I change the contribution type for a contribution that was made before 1/1/1996?

We're on Civi 4.6.17 and Drupal 7. We have historic data that was imported from a previous system. There are some Contributions of type Member Dues that I want to change to a different Contribution ...
3
votes
1answer
143 views

Paypal Standard return update not completing

Joomla 3.5.1 CiviCRM 4.7.7 Contribution Page setup with Paypal as payment processor. Page completes, Payment completes in Paypal. Paypal sends confirmation Email. Paypal shows IPN record. Shows ...
0
votes
2answers
31 views

Contributions and Events

I have been trying to find a way on how to divide one fundraising event into three parts - because our event was supporting three different initiatives and we want to know which contact supported ...
1
vote
2answers
46 views

calculate RFM in civicrm

there is a way or an extension to calculate the RFM (Recency, Frequency and Monetary) score for the contacts, and maybe to store them in the DB. I read that SmartGroup can be used with this purpose, ...
2
votes
1answer
68 views

Contribution Page has stopped working

I have a contribution page that has stopped working for me. Actually from the end user perspective the contribution page work perfectly. The correct forms are displayed, and they can complete the ...
2
votes
0answers
51 views

Webform Civicrm contribution multisite domain 2 drupal

I have a Drupal site setup as a civicrm multisite on domain 2 using webforms civicrm module to build registration pages, it was all working in development. Once it was connected to the live civicrm ...
3
votes
1answer
78 views

How do I get correct currency data to stripe.com from my CiviCRM transactions

Background: Wordpress site, CiviCRM 4.6.x, Stripe extension version 1.9.1 is reported, and the directory in my extensions folder is called com.drastikbydesign.stripe-4.6-dev (installed in June/July). ...
2
votes
1answer
78 views

Minimum Fee for Membership Types won't save

I'm running CiviCRM 4.7.6 with WordPress 4.4.2. I've created a new membership type called "guest" and set the minimum fee to $25.00. However, in the list of membership types, the minimum fee showed ...
3
votes
1answer
45 views

Can I subtract guest fees collected from a membership fee when a user registers

Our club allows people to come out as guests, for which we collects guest fee. If that person later chooses to become a member, we deduct that guest fee from their membership fee. I know I can create ...
1
vote
1answer
57 views

Civicrm altering contribution page

I have been struggling for weeks now trying to figure out the best way to prepare a form where : user selects province, apply a tax based on the province user selects the membership priceset total ...
2
votes
1answer
141 views

Recaptcha not showing on contribution form

I have registered my recaptcha with Google as instructed in the documentation. I have then created a profile and set the advanced setting to include recaptcha. Added that profile to a contribution ...
1
vote
2answers
31 views

How to link preexisting fundraising pages to 'contributions' when setting up CiviCRM

My NGO is thinking about setting up CiviCRM primarily to coordinate donations but we're totally new to all of this. We have various preexisting fundraising pages and profiles on other websites through ...
2
votes
2answers
46 views

Tying Contributions to Events

I'm trying to attach an event to a contribution that I enter by hand. I see that the "source" field is where I need to do that. I've been entering the name of the event into the source field but my ...
1
vote
0answers
63 views

Overriding civicrm_webform's postprocessing of contributions

I'm using hook_form_alter() to perform calculations on various contributions on a civicrm_webform. I'd like to use the totals of these calculations to update the contribution amount and event amounts ...
1
vote
1answer
121 views

Problem with contribution - redirect to Home Page

I have two types of contribution page (for different purposes) one requires sign in and the other does not. When a user goes to go to either contribution page for the very first time and clicks on ...
2
votes
0answers
36 views

Contributions - Receipt (on-line) Transaction # in Message Template missing

Since some update in the 4.x line we do not get the Transaction # from contributions in the message template anymore. This happens although the ID gets recorded in the DB correctly. This is the part ...
1
vote
1answer
34 views

Contrbution Summary report on Average Contribution?

I am looking for a report that list all contacts who have donated an average between 100 and 200 in a time frame. So if a contact has donated 3 times in the period, one donation of 100 and two ...
2
votes
2answers
150 views

Automated soft credits based on rules

Since I started using CiviCRM about 5 years ago I've thought one of the biggest problem areas was related to tracking and searching for contributions based on household, which is generally how non-...
1
vote
1answer
43 views

Price Sets - Won't let me use recurring contributions

I'm running civicrm 4.6.10, drupal 7.41, and I'm trying to add a field to a price set that would let users select from a couple of different price levels for membership. Maximum Dues $33 Regular Dues ...
5
votes
3answers
295 views

Membership sets to Cancelled when Contribution Fails. Why?

I have a situation where the Contributions are being set to Cancelled when the user contribution fails (payment processor fails the transaction). So, the user is blocked to try a new contribution ...
2
votes
2answers
201 views

Find contacts who haven't donated

We are an organization that has donors ("constituents") and potential donors (also referred to as "constituents"). We would like to run a query that identifies potential donors--i.e. "constituents" ...
0
votes
1answer
34 views

How to enable profiles in Contribution Pages?

In my contribution pages, I cannot see the Profile dropdown. Is there a way to enable this? I have disabled all of my plugins and changed my theme to 2016 to see if it's an error on my side. So far ...
2
votes
2answers
255 views

Add custom data field column to contribution tab

Is there a way to add additional fields in the contribution tab on a contacts record?
4
votes
1answer
173 views

Anonymous Users Cannot Contribute

I have set up a donation page linked to Paypal. (https://contacts.network211.com/civicrm/contribute/transact?reset=1&id=6) When I attempt to use the contribution form as a non-logged in user, I ...
1
vote
0answers
20 views

4.7.1 API query for contributions in same year returns no results

This worked correctly in 4.6.8, but not in 4.7.0 or 4.7.1. This query returns no results: $result = civicrm_api3('Contribution', 'get', array( 'sequential' => 1, 'receive_date' => array('...
0
votes
1answer
95 views

How to include price field data in a Contribution Thank You letter

We have a need to display price field information in a contribution Thank You letter. As the token system can't handle the price set data, I've pulled the relevant Smarty code from the receipt ...
1
vote
2answers
54 views

How can we have recurring related fields on custom report?

I want recurring related fields on the custom report, but there is only one field available as per the civicrm i.e. Recurring contribution ID. The fields that I was looking for are Recurring Units, ...
1
vote
1answer
41 views

Create a user and associate it with an individual of an organization

how can create a new user connecting to an individual of an organization by giving it the ability to send online contributions ? thank you
1
vote
1answer
79 views

import contribution

I try to import contribution. Procedure - Contribution - import contribution - import the .csv list Error "is not a valid option for field campaign_id" Where do I find the campaign_id? thanks
1
vote
1answer
54 views

Having trouble with pledges

I have users with pledges set up for the total amount they have agreed to pay this year. They make payments on these pledges via contribution pages. The payments are not being matched to the pledge ...
6
votes
3answers
199 views

How to send “thank you” emails to donors?

We want to send emails to our donors of the previous week. This email needs to be customised, as it's an opportunity to tell them what has happen in the week or what's the plan to the week ahead. I ...
0
votes
1answer
39 views

Registrant and Contribution status remains “Partially Paid” even though amount owed was paid off

STEPS: 1. User buys tickets for an event (e.g. 2) - this is set up as a Price Set w/ a Text / Numeric Quantity price field 2. Later wants to buy more - CiviCRM admin goes to the contact record, ...
3
votes
3answers
80 views

Contribution view / edit error

When I go to Contributions and click "View", I always got an error "Erreur réseau. Impossible de joindre le serveur" ("Network error. Cannot join the server" - in english). I can't find any error in ...
1
vote
2answers
89 views

What's the best way to record payments in installments?

In the setup I currently have, parents can choose to pay tuition in one annual, two bi-annual, or 10 monthly installments. I attempted to set it up as pledges, but payments do not get counted towards ...
0
votes
3answers
66 views

Transaction went through, but Contribution missing

using 4.6.8 on Drupal 7. FirstData is our payment processor. This week we received a transaction confirmation from FirstData from one of our long time members. FirstData calls this a "gateway ...
0
votes
1answer
70 views

Custom Search Problem - Unknown column contact_a.id in field list when tagging returned contacts

I'm running into almost the same problem that was detailed a couple years ago on the forums at https://forum.civicrm.org/index.php?topic=28829.0. When I run a custom search using the built in ...
1
vote
1answer
87 views

Entering Matching gifts

My organization receives gifts which are then sometimes matched by an employer. As it stands now, we are entering the original contribution with no indication of a potential or forthcoming match. Then ...
2
votes
2answers
154 views

Changing page layout for Contribution pages in Joomla

I have a need to remove certain Joomla styling from a specific Contributions page generated by CiviCRM, such as the main banner at the top. I have investigated such things as editing the templates in ...
1
vote
0answers
37 views

CiviDiscount not working properly

The Disount code is no longer showing up in the front end of a contribution page. It does show up when trying to add a contribution thourhg the admin the discount code does show up. I tried ...
1
vote
0answers
38 views

on behalf profile organization name not showing on pay later receipt

We are using the on behalf profile, but the organization name isn't showing on the receipt when users use the "Pay Later" option. The organization name is under "Member" and the receipt is only ...
1
vote
1answer
49 views

Could anyone review our extension for donation receipts?

We developed an extension for issuing donation receipts. Initial development was funded by seven German organizations and they just released the extension under a free license. It can be found in the ...
2
votes
1answer
152 views

What is the best way to record in-kind contributions?

I am working with an organisation that would like to record in-kind contributions and pro bono support. These are gifts that they receive from other organisations in the form of services or support ...
0
votes
0answers
23 views

Has anyone customized the Top Donor Report to have a criterium for total amount given?

My users want a list of all the people who have an aggregate donation amount greater than a certain amount. For example, right now they are asking for a list of people who gave more then $250 ...
2
votes
0answers
53 views

Event with multiple payments

We have an event that will require a deposit amount and 2 later payments. First is there a solution to a multiple payment event? If not I see that you can do recurring payments, but it seems like that ...
14
votes
4answers
248 views

Membership Name-Your-Own Price (above Minimum) on Contribution Page

How can we enable users to enter a custom amount above the minimum fee when they are creating or renewing their membership through a contribution page? For reference, this is the membership structure ...
1
vote
2answers
33 views

Contributions made via Charitable gift funds

My organization sometimes receives gifts from Donor Advised Gift Funds. We need to thank the individuals who are in the contacts table but also need to mention the source of the gift as being the ...
1
vote
2answers
33 views

Summary Fields Extension - Do the contribution fields include event/membership payments

For the Summary Fields Extension - Do the contribution fields (i.e "Total Lifetime Contributions") include event/membership payments? Also, related question, if it does include event payments, does ...
4
votes
3answers
135 views

How to recording financial classes in addition to financial types in a contribution?

We have been using CiviCRM's 'Campaign' functionality as a way of assigning additional information to contributions. It's how we have made CiviCRM more compatible with our Quickbooks, which makes ...
3
votes
1answer
71 views

Connecting existing contribution to pledge WITHOUT Development

When someone makes a pledge, they may use a different contribution page to fullfil that pledge. I see an API question about assigning an existing contribution to a pledge here: Connecting existing ...