Questions tagged [contributions]

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votes
1answer
115 views

Not able to print contribution invoice

CMS: Drupal 7 CiviCRM: 4.7.31 "CiviCRM: access Contact Dashboard" permission is set for authenticated user and logged in user has "CiviCRM: view my invoices" permission also. User can access ...
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1answer
22 views

Disabled contribution page and recurring transactions

Can recurring contributions originally set up with "Contribution Page A" still occur if Page A is subsequently disabled? Civi 4.6 LTS with iATS payments
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2answers
57 views

Particular report about contribution on CiviReport

Good morning, I'm writing to ask if it exist a particular report about contributes. I'd like to have a report which contain these columns: Surname/Name, amount and date of the last donation and total ...
1
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1answer
31 views

One time gift intended to be recurring

We recently had a donor give a one time gift that they intended to be a recurring gift. Hard to say if they neglected to click the box or if they did and something went awry. Regardless, what we are ...
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0answers
36 views

Contributions: Received Date Vs. Completed Date?

This might be a little odd. A non-profit I work with is having issues with their contribution reports. They use the stripe extension to process contributions. They run a search weekly for the ...
1
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1answer
34 views

Pay Later status on imported contributions

I am trying to do a bulk import of transactions that are all being invoiced now. By indicating the Contribution Status as "Pending," the transactions all import as "Pending (Incomplete Transaction)" ...
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2answers
22 views

How to get a list contacts that have not donated within a certain amount of time?

Hello CiviCRM community, I've been trying to wrap my head around this and can't seem to figure it out. I'm looking to get list of contacts that have not donated within a certain amount of time to ...
1
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1answer
32 views

Field Source doesn't appear in Import Contributions

I'm trying to import contributions. I found all the fields except the "Source" field. Is there any reason for not appearing? Is there a way to show it? Thanks in advance. :)
2
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1answer
147 views

Stripe- Cancel recurring contribution

In testing CiviCRM/Stripe, we setup a recurring contribution and let it run for two months and then attempted to cancel it via the link in the email sent to the donor. This resulted in the recurring ...
1
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1answer
13 views

Posting photos on our DONATE/ contribution page through Civi

Is there an ideal image size for posting photos on this page? The photo that I want to post keeps getting smushed. I finally found decent dimensions but it the mobile website doesn't keep the correct ...
1
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1answer
47 views

Re-run iATS recurring contributions that failed due to bad iATS account credentials?

iATS credentials were messed up for a couple of days in December, and now I have lots of recurring contributions that failed, with source="iATS Payments Recurring Contribution (id=N) Agent code has ...
6
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3answers
113 views

Can we report on contributions by payment processor?

Is there support for filtering contribution reports by payment processor? We have credit card (Authorize.NET) and PayPal (new). How can I report on just PayPal transactions? The only difference I ...
0
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1answer
62 views

Edit Contribution Form for receipt

How do I edit a contribution form to show the name of the organization and to put a note in like membership allows?
1
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1answer
46 views

Unable to run a batch update of contribution soft credits

I created a profile with only two fields: Soft Credit Soft Credit Type I intend to use it to go back into my contributions and assign soft credits to contributions. First I go to Contributions -> ...
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0answers
40 views

"Receipts - print or email" not working from Advanced Search

I carry out the following steps: Perform an Advanced Search displaying as contributions Select one or more contributions From the actions menu select Receipts - print or email No matter how many ...
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1answer
74 views

via api created only first particpant gets a line: "Contribution Amount: 1"

I register participants and payments via the API. Step 1: create a contribution for the buyer Step 2: create participants Step 3 create participant_payments linking the above. The weird thing is ...
1
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1answer
127 views

CiviContribute Dashboard Chart Layout does not display

CiviContribute dashboard does not show chart_layout. Tested on Civi Demo as well as several installations. is there a configuration requirement? See image
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2answers
168 views

How can I create custom contribution page (CiviCRM 4.7.25 on Wordpress 4.8?)

I want to create custom contribution page but I don't know how? for creating custom pages is needed any extensions or plugins? the below page is one of the pages that I created I want to delete ...
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0answers
66 views

Redirect Loop with CiviContribute

I have a similar problem to this and this issues, a redirect loop occurs on coming back from the payment system after making a contribution. The difference with the 2 previous links is that the ...
3
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4answers
71 views

CiviCRM for selection and subscription to paid online content

Consider this case: We manage a very very long hiking trail across many states. It's divided in 20 sections. To get the digital maps, section coordinator contacts, section emergency alerts, section ...
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3answers
53 views

How can I find the transaction date of a payment by check?

The question is double : Is there a way to simply display this trxn date (not the Contribution date, but the date when the check was recorded) ? The transaction is refered in civicrm_financial_trxn ...
1
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1answer
289 views

Wrong return URLs in PayPal Standard

I'm using the api to process contributions from some custom pages I have created, specifically the call to civicrm_api3('Contribution', 'transact', $params). When I use PayPal Standard as my payment ...
5
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1answer
87 views

Why can't I see different financial types in contribution reports

With our contributions, one payment may contain 3 financial types ... e.g. an event fee, membership fee and donation. I have created "Price Sets" (of one Financial Type), which then contain 3 ...
1
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0answers
112 views

Multiple Contributions in a Single Contribution page?

I want to set it up so that a user can purchase 2 or more of a contribution from the same page. Each contribution needs to be separated - I can't just combine 2 payments into one field of a price set....
2
votes
1answer
35 views

Search for contributions made in previous 4 months

I'm trying to search for contributions made in the previous 4 months. Example - We are in October, but I want to be able to see if people have contributed since June 1. I can search by previous ...
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0answers
20 views

Validation fails on contribution with profile included

Using 4.7.24 with php 5.6. I have a contribution form set up with Confirmation page turned on, and a profile is included to collect extra address information (besides a billing address). Several of ...
2
votes
1answer
37 views

Issues with recording donation refunds

If a donor makes a credit card donation that is later reversed/refunded, what is the best way to record this? Just delete the gift? Can you record a negative gift amount to offset the refund?
3
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2answers
48 views

Can a Custom Field be added to a Contribution Page or Financial Type?

I have created a Set of Custom Fields called "Tracking" to be used with -any- Contributions. The set includes Custom Fields called "Category" and "Job". I would like to assign specific Category and ...
2
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2answers
115 views

Where do Custom Fields for Contributions appear?

I have created a Set of Custom Fields called "Tracking" to be used for any Contributions. The Custom Fields created in this set are called "Category" and "Job". However, I can't see these fields ...
1
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1answer
212 views

How can I reset a user password for a PCP owner?

A donor/owner of a PCP has lost her password. How can I help her?
1
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2answers
66 views

Where is the "Allow Other Amounts?" option?

If you see the screen shot, from CiviCRM 4.7.22 on Wordpress, isn't there supposed to be an "Allow Other Amounts?" option to check under the "Recurring Donations" option? According to these ...
1
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1answer
81 views

How do I test Online Contribution Receipts?

How do I test the edits I make to online contribution receipts? Is making a test contribution using the online form the only way, or recommended way?
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3answers
34 views

How to enter a new contribution?

How do I enter a new contribution for a donor in CiviCRM? I cannot find the tab to enter a new contribution for an already existing donor.
1
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1answer
46 views

Embed Contribution Page Error

D7.56 Civi4.7.22 I'm attempting to embed the bulk of a contribution page inside a block shown in a view. The view shows multiple of these blocks. I copied them by using inspect to get the HTML ...
2
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2answers
111 views

How do I delete a contribution

If I have entered a contribution in duplicate, how can I delete one of them? I do not know what to try before asking my question.
0
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1answer
236 views

simple way to import membership and contributions together

What is the simplest way to import Membership information and corresponding contribution information together from .CSV files?
1
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0answers
30 views

Configuring Contribution Dashboard

Can I configure Contribution Dashboard so that it summarizes / shows only specific payment types (e.g. Donations, Membership fees), but not the others (Event Fees etc.)?
2
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2answers
38 views

How can i combine new person and a new contribution on the same page?

I want to have one page with the possibility to register a new contact that have made a contribution instead of needing to do this on 2 separate pages.
0
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1answer
32 views

Best Practise for recording thank you letter.I don't have email addresses

On contribution page, what is the best practice for recording "thank you" letters that have been sent, if they are physical letters (snail mail), right now it only shows thank you letters if they are ...
1
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0answers
87 views

Why don't contributions paid via a private page, using PayPal, complete and send receipts?

Edited 2017 08 01; The problem still exists despite upgrades to WordPress 4.8.0 / CiviCRM 4.7.22. Recent findings and advice indicate that the issue may be due to the fact that this payment is ...
1
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1answer
42 views

Saving a contribution adds a line with negative the tax amount, when using an event price set

I replicated this issue in the demo wordpress account. If one creates a paid event with a financial type that includes taxes, enters a price (without using price sets) and books a person, then opening ...
0
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2answers
47 views

How do I add "honoree section" to new contribution form in the backend?

My "new contribution" form in the backend does not have an "honoree" section for manual entry. I am assuming it should be there (it is enabled on our online forms). How do I enable/expose this section?...
3
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1answer
58 views

How can I identify the hard contributions/contributors that lead to a soft credit?

I have just upgraded from 4.4 to 4.7.19 and can't seem to identify a certain group of contacts now that the "In honour of" functionality has been subsumed into Soft credits. When admin processes a ...
2
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1answer
64 views

Copy/Duplicate a Contribution

I've been requested to add a feature to our installation that allows an admin to copy or duplicate an existing contribution, including all it's custom fields. I was wondering if anyone has tackled ...
2
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0answers
31 views

What Membership Payment Date should appear in membership reports?

I'm wondering if the following is expected behavior or a bug. When running a detailed Membership Report and selecting Date Received as one of the columns, I would expect to see the most recent payment ...
0
votes
1answer
60 views

Fundraising event - can I sell tickets AND collect donations?

My organization is hosting a fundraising event at which the tickets are not expensive and participants can contribute an additional amount as well. How would you set this up? Currently I have a price ...
1
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1answer
24 views

How can you add a gift premium to pledge

I may not be understanding CiviCRM's donation model. There seem to be three separate ways to make monetary donations. Contributions, Pledges and Memberships. Our current fundraisers have a large ...
0
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0answers
42 views

How to record a Payment by Check for an existing Participant

When participants register to an Event, they can choose the "pay later" option. Then, they send a check to the Event manager. How can he record this payment ? For security reasons, I am not very ...
2
votes
1answer
93 views

Importing contributions always imports $0 in Amount

I am having a really weird problem importing Contributions. Background: I am exporting data from my Drupal-Civicrm site and importing it into our new Wordpress-civicrm site. I do not want to go thru ...
1
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1answer
22 views

Writing ( and publishing ) Batch Job

I expect this is a common problem, Treasurer get loads on contributions in CSV format ( Contact ID / Amount / Date ) Bulk loading contributions via CSV is completely detached from membership ...

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