Questions tagged [contributions]

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2
votes
1answer
77 views

Unable to change contribution status using API

I am attempting to update a contribution's status but I am getting the error "Cannot change contribution status from Pending to In Progress." I am doing this through the API. I understand there may be ...
1
vote
0answers
86 views

Paypal standard IPN not updating event participant status or fee contributions

Just wondering if anyone is aware of a bug or any reason why Paypal Standard IPN notifications have suddenly stopped updating our event participant status to registered and the associated contribution ...
3
votes
6answers
205 views

authorize.net payment processor debugging

All of my contribution pages, when tested, return you back to the page with this message at the top: Payment Processor Error Message: 9003: MD5 Verification Failed I have reset the MD5 code from ...
2
votes
1answer
68 views

Troubleshoot webform contributions

I have a webform, which was working, which collected contributions from users using authorize.net. At the end of the form, users would check the contribution amount, the total would show, and the ...
0
votes
1answer
52 views

Membership not generated by membership contribution 4.6.18

We are upgrading our database from 4.4.7 to 4.6.18. On testing, there is an issue related to pending membership payments, generated by the Civi contribution page, not generating a membership on the ...
2
votes
1answer
29 views

How do I change the contribution type for a contribution that was made before 1/1/1996?

We're on Civi 4.6.17 and Drupal 7. We have historic data that was imported from a previous system. There are some Contributions of type Member Dues that I want to change to a different Contribution ...
3
votes
1answer
145 views

Paypal Standard return update not completing

Joomla 3.5.1 CiviCRM 4.7.7 Contribution Page setup with Paypal as payment processor. Page completes, Payment completes in Paypal. Paypal sends confirmation Email. Paypal shows IPN record. Shows ...
0
votes
2answers
32 views

Contributions and Events

I have been trying to find a way on how to divide one fundraising event into three parts - because our event was supporting three different initiatives and we want to know which contact supported ...
1
vote
2answers
47 views

calculate RFM in civicrm

there is a way or an extension to calculate the RFM (Recency, Frequency and Monetary) score for the contacts, and maybe to store them in the DB. I read that SmartGroup can be used with this purpose, ...
2
votes
1answer
68 views

Contribution Page has stopped working

I have a contribution page that has stopped working for me. Actually from the end user perspective the contribution page work perfectly. The correct forms are displayed, and they can complete the ...
2
votes
0answers
52 views

Webform Civicrm contribution multisite domain 2 drupal

I have a Drupal site setup as a civicrm multisite on domain 2 using webforms civicrm module to build registration pages, it was all working in development. Once it was connected to the live civicrm ...
2
votes
1answer
84 views

Minimum Fee for Membership Types won't save

I'm running CiviCRM 4.7.6 with WordPress 4.4.2. I've created a new membership type called "guest" and set the minimum fee to $25.00. However, in the list of membership types, the minimum fee showed ...
3
votes
1answer
47 views

Can I subtract guest fees collected from a membership fee when a user registers

Our club allows people to come out as guests, for which we collects guest fee. If that person later chooses to become a member, we deduct that guest fee from their membership fee. I know I can create ...
4
votes
2answers
300 views

Issues with refunds for credit card payments

This has been a long standing issue for us. We accept event registrations and accept payments with credit cards through Authorize.net. Many of our events have multiple options using price sets. If ...
2
votes
1answer
98 views

Membership renewal not updating contributions correctly

When doing back office "offline" membership renewals (cash, cheque, phone) we have recently noticed that when we select "Renew" from the "Active Membership" window the membership dates are updated ...
1
vote
2answers
31 views

How to link preexisting fundraising pages to 'contributions' when setting up CiviCRM

My NGO is thinking about setting up CiviCRM primarily to coordinate donations but we're totally new to all of this. We have various preexisting fundraising pages and profiles on other websites through ...
2
votes
2answers
48 views

Tying Contributions to Events

I'm trying to attach an event to a contribution that I enter by hand. I see that the "source" field is where I need to do that. I've been entering the name of the event into the source field but my ...
0
votes
1answer
56 views

Financial types in contribution is always default and not taken from contribution page

I have contribution pages for different membership classes. Each page has a different Financial Type so that the transactions can be exported and the accounts differ for each membership type. However ...
1
vote
0answers
63 views

Overriding civicrm_webform's postprocessing of contributions

I'm using hook_form_alter() to perform calculations on various contributions on a civicrm_webform. I'd like to use the totals of these calculations to update the contribution amount and event amounts ...
2
votes
1answer
46 views

Detailed Contribution Info Not Displayed

CiviCRM Version: 4.6.15 CMS: Drupal 7.43 I'm running into a weird bug and I'm not sure how to track it down. All of our old contributions (Pre 2014) don't show when you click on the the [contact] > [...
2
votes
1answer
151 views

Recaptcha not showing on contribution form

I have registered my recaptcha with Google as instructed in the documentation. I have then created a profile and set the advanced setting to include recaptcha. Added that profile to a contribution ...
3
votes
3answers
122 views

Non-deductible contribution amounts are always $0

Create an event with a price set which contains two price fields. One price field contains items of financial type "Event Fee" which is defined as non-deductible. The other price field contains items ...
1
vote
1answer
58 views

Civicrm altering contribution page

I have been struggling for weeks now trying to figure out the best way to prepare a form where : user selects province, apply a tax based on the province user selects the membership priceset total ...
4
votes
2answers
185 views

Set the Webform-CiviCRM Contribution Amount to a parameter value

A client is using webform-CiviCRM for a contribution page. Due to pro-rating and other factors, each contributor needs to pay a unique amount - and thus the webform has the exposed "Contribution ...
2
votes
0answers
36 views

Contributions - Receipt (on-line) Transaction # in Message Template missing

Since some update in the 4.x line we do not get the Transaction # from contributions in the message template anymore. This happens although the ID gets recorded in the DB correctly. This is the part ...
1
vote
1answer
34 views

Contrbution Summary report on Average Contribution?

I am looking for a report that list all contacts who have donated an average between 100 and 200 in a time frame. So if a contact has donated 3 times in the period, one donation of 100 and two ...
1
vote
1answer
44 views

Price Sets - Won't let me use recurring contributions

I'm running civicrm 4.6.10, drupal 7.41, and I'm trying to add a field to a price set that would let users select from a couple of different price levels for membership. Maximum Dues $33 Regular Dues ...
0
votes
3answers
105 views

Creating a new “Member” in one step

If you "become a member" by going through the normal route of "joining" through the website front-end -- using a CiviCRM profile and requiring the creation of a Joomla (in my case) account -- it is an ...
0
votes
4answers
224 views

Auto Renewal Membership Confirmation Emails not being sent - PayPal (Updated Title 2016-04-05)

CiviCRM: 4.7.3 Joomla: 3.4.8 PHP: 5.5.45 None of my Membership Contribution confirmation emails are being sent. It doesn't matter if the person pays via PayPal, or is using Pay Later, they don't go ...
2
votes
2answers
203 views

Find contacts who haven't donated

We are an organization that has donors ("constituents") and potential donors (also referred to as "constituents"). We would like to run a query that identifies potential donors--i.e. "constituents" ...
3
votes
2answers
312 views

Webform Civi Payment fields not showing up

I just created a webform with a Civi contribution page enabled. When I save the form to test, the payment options are not showing as part of the form. Do I need to do something other then enabling the ...
0
votes
1answer
36 views

How to enable profiles in Contribution Pages?

In my contribution pages, I cannot see the Profile dropdown. Is there a way to enable this? I have disabled all of my plugins and changed my theme to 2016 to see if it's an error on my side. So far ...
3
votes
2answers
162 views

Automated soft credits based on rules

Since I started using CiviCRM about 5 years ago I've thought one of the biggest problem areas was related to tracking and searching for contributions based on household, which is generally how non-...
3
votes
2answers
82 views

How does last authorize.net changes refer to CiviCRM

Lately I have received email stating that a few things are changing in Authorize.net payment. Among a few items (changing urls, longer ids, tls 1.1 force etc) one is: RC4 Cipher Disablement In ...
1
vote
0answers
20 views

4.7.1 API query for contributions in same year returns no results

This worked correctly in 4.6.8, but not in 4.7.0 or 4.7.1. This query returns no results: $result = civicrm_api3('Contribution', 'get', array( 'sequential' => 1, 'receive_date' => array('...
1
vote
1answer
104 views

How to include price field data in a Contribution Thank You letter

We have a need to display price field information in a contribution Thank You letter. As the token system can't handle the price set data, I've pulled the relevant Smarty code from the receipt ...
2
votes
2answers
110 views

Creating Invoices for Membership Renewals that are coming due

How do we go about creating invoices for future contributions? As far as I can tell the workflow only seems to support sending an invoice for current ones.
1
vote
1answer
42 views

Create a user and associate it with an individual of an organization

how can create a new user connecting to an individual of an organization by giving it the ability to send online contributions ? thank you
1
vote
1answer
26 views

Contributes (Total amount pending)

It's possibile in report of contributes, check for single contact a total amount of contributes pending? Or have a difference between complete contributes and pending contributes? thank'you
4
votes
2answers
233 views

Online receipt change in 4.7: Wrong template is being used

We upgraded to 4.7 and using WP 4.4.1. The Online receipt for payments has changed -- something is telling the system to use the summary receipt and I can not find out what it is. See pics. How can ...
1
vote
1answer
84 views

import contribution

I try to import contribution. Procedure - Contribution - import contribution - import the .csv list Error "is not a valid option for field campaign_id" Where do I find the campaign_id? thanks
2
votes
2answers
50 views

Is there an easy way to have the summary fields for deductible contributions be based on calendar year?

I went to generate letters to our contributors telling them how much they donated in 2015 that was deductible for their taxes. I discovered that total deductible contributions for last year is based ...
6
votes
3answers
210 views

How to send “thank you” emails to donors?

We want to send emails to our donors of the previous week. This email needs to be customised, as it's an opportunity to tell them what has happen in the week or what's the plan to the week ahead. I ...
4
votes
1answer
180 views

Anonymous Users Cannot Contribute

I have set up a donation page linked to Paypal. (https://contacts.network211.com/civicrm/contribute/transact?reset=1&id=6) When I attempt to use the contribution form as a non-logged in user, I ...
1
vote
2answers
90 views

What's the best way to record payments in installments?

In the setup I currently have, parents can choose to pay tuition in one annual, two bi-annual, or 10 monthly installments. I attempted to set it up as pledges, but payments do not get counted towards ...
0
votes
1answer
40 views

Registrant and Contribution status remains “Partially Paid” even though amount owed was paid off

STEPS: 1. User buys tickets for an event (e.g. 2) - this is set up as a Price Set w/ a Text / Numeric Quantity price field 2. Later wants to buy more - CiviCRM admin goes to the contact record, ...
0
votes
1answer
72 views

Custom Search Problem - Unknown column contact_a.id in field list when tagging returned contacts

I'm running into almost the same problem that was detailed a couple years ago on the forums at https://forum.civicrm.org/index.php?topic=28829.0. When I run a custom search using the built in ...
1
vote
1answer
138 views

Problem with contribution - redirect to Home Page

I have two types of contribution page (for different purposes) one requires sign in and the other does not. When a user goes to go to either contribution page for the very first time and clicks on ...
1
vote
0answers
39 views

CiviDiscount not working properly

The Disount code is no longer showing up in the front end of a contribution page. It does show up when trying to add a contribution thourhg the admin the discount code does show up. I tried ...
3
votes
3answers
82 views

Contribution view / edit error

When I go to Contributions and click "View", I always got an error "Erreur réseau. Impossible de joindre le serveur" ("Network error. Cannot join the server" - in english). I can't find any error in ...

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