Questions tagged [contributions]

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2
votes
1answer
21 views

Import Contribution - last step no longer goes to 'Summary / Error' report

We recently updated to CiviCRM 5.23.1 In the prior version when running it would run through the 4 documented stages 1. Upload Data 2. Match fields 3. Preview 4. Summary But in 5.23.1 the ...
2
votes
1answer
22 views

Searching by 'Contribution Source' gives no results CiviCRM 5.21.1

I currently cannot search using the 'Contribution Source' field within advanced search. I can however use the field successfully within the 'Find contributions' search. Is this a bug?
2
votes
1answer
52 views

How can I record a partial refund for a membership?

A user has just renewed their membership, and inadvertently opted for the default amount (60) rather than the correct amount for their particular situation (30). The contribution page offers two price ...
2
votes
1answer
42 views

Thank-you letter incorrect contribution currency

My setup: CiviCRM 5.20.0 on Drupal 7. I entered contributions in different currencies. In Find Contributions, check some entries. At Actions select Thank-you letter print or email. I put tokens ...
2
votes
2answers
53 views

How do I make "on behalf of" user proof?

There is no nicer way to say this. My client's end users couldn't follow instructions if they were tattooed on their hands. It's time to renew memberships. All members are organizations, so all ...
2
votes
1answer
40 views

Deleting Contributions

I imported 50 new contributions but it did not import correctly. How do I delete a contribution? Previous suggestions have been to follow this process: Contributions > Find Contributions > *Enter ...
2
votes
1answer
69 views

Troubleshoot webform contributions

I have a webform, which was working, which collected contributions from users using authorize.net. At the end of the form, users would check the contribution amount, the total would show, and the ...
2
votes
2answers
104 views

Contribution form displaying in footer of WordPress site after form submission

On a Wordpress site which uses the theme "Enlightenment" I have used civicrm shortcode to embed a civi Contribution form on a wp page. All is well until I click the Confirm Contribution button.. the ...
2
votes
2answers
108 views

Membership Renewal with PayPal Standard

I have problem to get PayPal Standard Membership Renewal to work: If it's the only payment option, the form doesn't have a submit button, I would expect the PayPal button to appear. If I use it ...
2
votes
1answer
59 views

Itemized Annual Statement of Contributions

I can create a letter template containing the appropriate tokens from the Summary Fields but the only available token would be a Sum reflecting the entire year's donations. Is it possible to produce ...
2
votes
1answer
153 views

Does Price Set for Memberships also allow for Recurring on a Donation

Goal is that a Membership page will have a Price Set that offers Membership (not auto renew) plus 'other amount' that would have option of being set as recurring. I read http://wiki.civicrm.org/...
2
votes
2answers
111 views

How do I create contribution pages that record pledges and contributions to households?

I'm using CiviCRM 4.5.8 and am setting it up to handle a three year fundraising campaign for our church. Our church almost exclusively records donations for Households and not for individuals. How ...
2
votes
2answers
111 views

Is it a bad idea to change a Participant's registered event after a payment has been made?

I've been doing some thinking on this but haven't tested it yet. Essentially, we've a user who would like to always have the ability of changing Participants' events. It seems as though the default ...
2
votes
2answers
25 views

How to add an activity for the contacts generated via a report?

I have a list of contacts from a contribution report, and I would like to add an activity based on the latest result from the report. My first thought was to have a "action link" to update ...
2
votes
1answer
39 views

Delete multiple Contributions

I'm not 100% sure, if the next process is safe or not, so first of all, I ask... In my company's CiviCRM are more than 3900 Contributions, which should be deleted. These Contributions can be listed ...
2
votes
1answer
55 views

Unwanted "Contribution Amount" appears in Line Item which makes it look like its incorrect

Added a Price Set. Go to Contribution Page and the Receipt Email shows all the Price Set Items but along with it also shows Contribution Amount. Before Adding defaultPriceSet from the above-mentioned ...
2
votes
2answers
44 views

Honoree section not appearing on contribution page even though enabled

I have a website on Drupal 7 that is using the latest version of CiviCRM (5.13.4). I'm trying to set up a contribution page with an honoree section. The options appear when setting up the ...
2
votes
1answer
35 views

Search for contributions made in previous 4 months

I'm trying to search for contributions made in the previous 4 months. Example - We are in October, but I want to be able to see if people have contributed since June 1. I can search by previous ...
2
votes
1answer
37 views

Issues with recording donation refunds

If a donor makes a credit card donation that is later reversed/refunded, what is the best way to record this? Just delete the gift? Can you record a negative gift amount to offset the refund?
2
votes
2answers
38 views

How can i combine new person and a new contribution on the same page?

I want to have one page with the possibility to register a new contact that have made a contribution instead of needing to do this on 2 separate pages.
2
votes
1answer
64 views

Copy/Duplicate a Contribution

I've been requested to add a feature to our installation that allows an admin to copy or duplicate an existing contribution, including all it's custom fields. I was wondering if anyone has tackled ...
2
votes
1answer
93 views

Importing contributions always imports $0 in Amount

I am having a really weird problem importing Contributions. Background: I am exporting data from my Drupal-Civicrm site and importing it into our new Wordpress-civicrm site. I do not want to go thru ...
2
votes
1answer
89 views

Manually adjusting a contribution in the database

I need to manually change a one-time Failed contribution in the database to a Completed contribution. (See How do I change an incorrect contribution status to Completed? for context). What tables ...
2
votes
1answer
106 views

Impossible to get the source field with the Contribution API

On CiviCRM 4.6.11. I need to get the source field of a contribution, but the api seems to fail. Testing the API on http://xxx//civicrm/api#explorer with entries giving the following PHP code : $...
2
votes
1answer
39 views

How can I send mass email to all contribution page pcp owners?

I have a contribution page that has pcp enabled. I want to send out a mass email to all the pcp owners. I can display a list of all the pages with owners, but I can't do any actions on them. Is there ...
2
votes
1answer
103 views

Membership renewal not updating contributions correctly

When doing back office "offline" membership renewals (cash, cheque, phone) we have recently noticed that when we select "Renew" from the "Active Membership" window the membership dates are updated ...
2
votes
2answers
116 views

Creating Invoices for Membership Renewals that are coming due

How do we go about creating invoices for future contributions? As far as I can tell the workflow only seems to support sending an invoice for current ones.
2
votes
2answers
27 views

SOLVED - Error on new contribute after upgrade to 5.41.2

After upgrading to 5.41.2 I have a problem when creating a new contribute. Any suggestion in order to manage the error? error log: Versione di WordPress 5.8.1 Plugin corrente: CiviCRM (versione 5.41.2)...
2
votes
1answer
23 views

How can I add soft credits to a Recurring Contribution Series

If I sign a donor up for a monthly/Recurring Contribution Series -> then I can go in and add a soft credit to the Contribution. But I can't add it to the series - so next month - when the next ...
2
votes
1answer
41 views

Issue importing multiple contributions for same contact

I am trying to import multiple contributions for a contact. I am using the following fields for the import: contact ID, total amount, date received, and financial type. Civi will only import the ...
2
votes
2answers
54 views

Report with Payment Processor [duplicate]

I'm trying to get a report with the name of the Payment Processor that was used for each online Payment. I'm not able to get this to work. Been though the API trying to track the data but not that ...
2
votes
1answer
50 views

Event contribution summarized by price set

We use price sets for all of our events, and make extensive use of the price set header to display a "call to action" asking people to give generously/consciously/etc. We have a variety of wording ...
2
votes
1answer
21 views

Award Drupal User points after contribution

I would like to create a Drupal Rule to award Drupal userpoints upon a civicrm contribution being added to a member record through membership sign up. Ideally the points awarded are dependent on ...
2
votes
2answers
25 views

Splitting Contributions between Accounts

From time to time, we have contributions that come in which need to be credited to two accounts. How do I split a contribution?
2
votes
1answer
152 views

Stripe- Cancel recurring contribution

In testing CiviCRM/Stripe, we setup a recurring contribution and let it run for two months and then attempted to cancel it via the link in the email sent to the donor. This resulted in the recurring ...
2
votes
1answer
30 views

Could an extension add fields to the standard Find Contributions form?

A client would like to search for contributions by payment processor. The built-in search forms don't include a payment processor field, although the data exists within the Civi database. As the ...
2
votes
2answers
26 views

Filtering search results to see only the most recent contribution by each contact

How do I sort contributions in our database by the most recent contribution date? When I try to search this on the database, it brings up all contributions, not just the most recent and I want to ...
2
votes
1answer
30 views

Is there a way to include OpenID as a drop down option in the contribution lis? or Is there a way to convert OpenID to external identifier?

When I imported contacts, I listed their identification number as OpenID. Now, I am trying up import the contacts' contributions. Along with their name, amount, date of donation, I am including their ...
2
votes
1answer
168 views

DB Constraint Violation in - possibly domain_id

I have been presented with the following error on when using civicrm-webform and paypal standard: CiviCRM_API3_Exception: DB Constraint Violation - possibly domain_id should possibly be marked as ...
2
votes
1answer
93 views

Unable to change contribution status using API

I am attempting to update a contribution's status but I am getting the error "Cannot change contribution status from Pending to In Progress." I am doing this through the API. I understand there may be ...
2
votes
1answer
30 views

How do I change the contribution type for a contribution that was made before 1/1/1996?

We're on Civi 4.6.17 and Drupal 7. We have historic data that was imported from a previous system. There are some Contributions of type Member Dues that I want to change to a different Contribution ...
2
votes
1answer
70 views

Contribution Page has stopped working

I have a contribution page that has stopped working for me. Actually from the end user perspective the contribution page work perfectly. The correct forms are displayed, and they can complete the ...
2
votes
1answer
106 views

Minimum Fee for Membership Types won't save

I'm running CiviCRM 4.7.6 with WordPress 4.4.2. I've created a new membership type called "guest" and set the minimum fee to $25.00. However, in the list of membership types, the minimum fee showed ...
2
votes
1answer
46 views

Detailed Contribution Info Not Displayed

CiviCRM Version: 4.6.15 CMS: Drupal 7.43 I'm running into a weird bug and I'm not sure how to track it down. All of our old contributions (Pre 2014) don't show when you click on the the [contact] > [...
2
votes
2answers
59 views

Is there an easy way to have the summary fields for deductible contributions be based on calendar year?

I went to generate letters to our contributors telling them how much they donated in 2015 that was deductible for their taxes. I discovered that total deductible contributions for last year is based ...
2
votes
2answers
171 views

Changing page layout for Contribution pages in Joomla

I have a need to remove certain Joomla styling from a specific Contributions page generated by CiviCRM, such as the main banner at the top. I have investigated such things as editing the templates in ...
2
votes
1answer
194 views

How to capture verbal contribution commitments: invoice, contribution pending or pledge?

If a constituent makes a verbal commitment (ie. at event or via phone campaign) to make a one-time donation (ie. pledge) and we want to track + invoice them to fulfill that pledge, what is the best ...
2
votes
1answer
86 views

"Loading Failed" when soft crediting to a Personal Campaign Page

I get a message indicating "Loading failed" when trying to credit a donation to a specific personal campaign page. I can successfully Soft Credit to the owner of the page and add "personal campaign ...
2
votes
1answer
30 views

Omitting soft credits from reports

I need to omit soft credits from some reports. Financial reports currently double the amount of some contributions when the contributions include a soft credit. For example, matching donations are ...
2
votes
1answer
22 views

4.6.2 on Joomla: Entering Contribution under single contact times out

What log information is best to post for this issue? When I manually enter a contribution under the Contribution tab of a contact's record, the process times out with a blank white screen. When I ...

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