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Questions tagged [error]

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12 views

403 error when accessing or exporting CiviMail open reports

Running CiviCRM 5.13.5 on Drupal 7.67. I have all admin permissions, and all permissions relating to CiviReport. Trying to run reports on CiviMail to export as CSV everyone who opened a particular ...
1
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1answer
15 views

Email When Scheduled Job Fails

When any scheduled job fails or throws an error is there a way to have it send out an email to me? I was thinking drupal rules but wondering if there is an easier way to do this.
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1answer
29 views

Database Syntax Error when attempting upgrade

I have a website that is on Drupal 7 and I am attempting to upgrade the version of Civi from 5.10 to 5.13 but when I attempt to upgrade it, I'm receiving the following error: Database Error Code: ...
2
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1answer
35 views

“Network Error Unable to reach the server” only doing certain actions

we have a CiviCRM installation under WordPress 4.9.10 and 2 MySQL db: one for Wordpress and one for CiviCRM. Actually we imported and start to manage more than 5000 contacts. Everything operate as ...
1
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1answer
10 views

Unserialize error when viewing a contact

I think this has something to do with a bad database table although I'm not sure how I would go about finding out where or how it happened so any advice would be greatly appreciated! I have seen ...
3
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1answer
26 views

CiviCRM Status/Connection Show 404 Not Found

Site running on PHP 7.2.18, FPM applicated server by nginx. I have been having an issue with my Status & Connections page loading, i can't seem to figure it out. My Error Logs show the ...
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1answer
13 views

Event registration form loses 'id' url param and then throws an exception

I am running CiviCRM 5.10.0 on Drupal, and I see the following scenario happening, very consistently: go to one of my event registration forms: https://www.terranova.tamera.org/de/civicrm/event/...
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1answer
18 views

Error viewing/editing/deleting contributions, error log included

Recently did an upgrade to all parts of our Civi install. Our build is run fully on a local machine (localhost) on an XAMPP stack, now updated to drupal 7 and latest production CivCRM version. I'm ...
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0answers
13 views

PHP Notices from cron jobs

I get recurring messages from my cronjobs (I presume) that indicates PHP Notices of various kinds. Here are a few PHP Notice: Undefined offset: 3 in .../administrator/components/com_civicrm/...
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1answer
38 views

Network Error on Contact Search Results page change

To replicate, search all contacts, try to scroll to page 2 "Network Error Unable to reach the server. Please refresh this page in your browser and try again." Reported by 2 clients, able to replicate....
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0answers
31 views

How to fix a bug in Event Registration: Data Does not change in checkout after using go back button?

I created an online registration form in CiviCRM installed in WordPress. Everything functions well, except if Im not logged in and use the go back button and change some data in most of the time the ...
2
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1answer
36 views

Error: more than 'max_user_connections' active connections

Several times a day on our Civi site (CiviCRM 5.11.0 with Drupal 7.64) we are experiencing the following error: PDOException: SQLSTATE[HY000] [1203] User xxx already has more than '...
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1answer
31 views

Searches generate error 'CiviCRM_API3_Exception: “Constructor failed”'

Either toolbar searches or advanced searches on Joomla/Civi latest version generate the following error (with full debugging/backtrace on - and reformatting to make more legible, the actual error ...
0
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1answer
18 views

Malformed response error (and solution)

I was getting a "Maformed Response" error when doing a few things this week. I saw it from the admin page when adding a new contact and when merging duplicate contacts. Other users saw it when making ...
1
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1answer
42 views

Your database settings don't appear to be correct. All green, but still error!

trying to install CiviCRM with Wordpress and I get the red DB error BUT all the line items are green. Any suggestions? Thanks! WP: 4.9.10 CiviCRM: 4.7.30 Wordpress Mysql: 5.7 on Azure Added ...
2
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1answer
24 views

Search Builder Smart Group with Latitude, Street Address criteria 1292 Truncated DB Error

CiviCRM 5.9.1. Issue has occurred since an upgrade from version 4.7.17. The Smart Group/Contact Group in question is built on two simple search builder criteria: Contacts Primary Street Address is ...
2
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1answer
49 views

Could not establish connection

I am using CiviCRM for 6 months now and suddenly, since a couple of weeks when I try to enter or change an address I get a pop up saying "Netwerkfout Geen verbinding met de server. Ververs deze pagina ...
1
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2answers
51 views

How to troubleshoot “Expected one CustomField but found 0” error?

When I try to open Contacts of some Smart Groups, CiviCRM gives me error: Expected one CustomField but found 0 All parent Smart Groups that include faulty Smart Groups are also rendering the same ...
3
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1answer
73 views

Mailing Bounces 100% with “authentication failure” or “failed to set sender”

I have some issues with sending out mailings (used to work, now it doesn't anymore). My mailing is failing 100% with a combination of the following errors: authentication failure [SMTP: Invalid ...
2
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1answer
36 views

Reports show 4 warnings after upgrading from 5.4 to 5.10

I run Civi on Drupal. After upgrading from 5.4.0 to 5.10.0, any report I open shows 4 warnings at the top: Warning: Illegal string offset 'attr' in HTML_QuickForm_advmultiselect->toHtml() (line 807 ...
3
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1answer
30 views

Manage Events fatal error after upgrading from 5.4 to 5.10

I am running Civi on Drupal. After upgrading from 5.4.0 to 5.10.0 I go to Manage Events page and get this: Fatal error: Call to undefined method CRM_Event_BAO_Event::getAllPermissions() in /home/...
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0answers
49 views

System Status: Error after upgrade to 5.10.0

I upgraded from 4.4 to 5.10.0 (WordPress). Upgrade seemed to go fine. Now when I go to the home page for CiviCRM, I get a blank page with System Status: Error in the footer (in pink). There are no ...
1
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3answers
73 views

CiviEvent: Could not find valid value for id (Drupal 7.6.1)

Using CiviCRM 5.7.2, using Drupal 7.61. I thought I had fixed this error but it looks like my fix has created another problem... or at least another error has decided to appear. This is an ...
4
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2answers
136 views

Can't update smart group counts

My smart groups show unknown counts. Debugging shows this when I click "update smart group counts". Wordpress 5.0.3, Civi 5.9.0, PHP 7.2.14 #0 /var/www/sln/wordpress/wp-content/plugins/civicrm/...
1
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2answers
79 views

DB Error: no such field after attempt to upgrade from 4.7.14 to 4.7.19

I'm administrating an not-often-maintained site and seeing that 4.7.14 is reaching end-of-life, i attempted to upgrade it to 5.9.1 (a brainless reckless move). The upgrade went as usual but stopped ...
2
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2answers
45 views

I get a WSOD when I use the search function on CiviCRM

CiviCRM was working fine until I downloaded an extension called CiviRules. I looked into the API for field UFMatch, clicked around in there, and pressed execute (got no warning that it was going to ...
1
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2answers
68 views

DB Error: constraint violation on anonymous user contribution/membership registration after 5.8.2 -> 5.9.0 update

I upgraded two Joomla sites from 5.8.x to 5.9 and one of them now gives an error for anonymous contributions or membership registrations: Error: Database Error Code: Cannot add or update a child row:...
2
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0answers
67 views

What does undefined extension class 'Smarty_Internal_Method_Assign_By_Ref' Mean?

The new installation of CIVI works. LAMP server, shared hosting, PHP 7.2, Joomla! 3.9, etc. When I click to go to configuration checklist, I get the error: undefined extension class '...
2
votes
3answers
106 views

DB Error: constraint violation on anonymous user event registration after 5.8.2 -> 5.9.0 update

After updating from 5.8.2 to 5.9.0, anonymous users suddenly get the above error when trying to register for an event. Anyone a good hint how to resolve that? Thanks Debug log shows Datenbank-...
2
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0answers
22 views

Multilingual and multidomain: “unknown column” DB error. How to set preferred language for child domains?

I am running CiviCRM v.5.4.0 in a WordPress (v.4.9.9) multisite. The WordPress main site is CiviCRM Domain_ID 1, and each WordPress child site has a different CiviCRM Domain_ID. This has been working ...
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0answers
17 views

Contacts -> New Email give Unknown Error in Smarty when Allow Mail to be sent from logged in contact's email address disabled

Running CiviCRM 5.8.2 (and earlier) under Joomla yields Unknown error in packages/Smarty/Smarty.class.php on line 1100. Has anyone else seen this? It seems to be due to CRM/Core/Smarty/plugins/...
2
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0answers
40 views

Network Error Related to CiviCase After Recent Upgrade to 5.8.2

I am new here and not an IT person so hopefully I ask this question correctly and with enough detail. We upgraded over the weekend from CiviCRM 4.7 to 5.8.2 (drupal) and each time I login to the ...
2
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0answers
77 views

Errors on install WP 5.02 (fresh install) , Civicrm 5.82, PHP 7.2.13 (xampp)

I installed civicrm 5.82 on a fresh install of Wordpress 5.02 with PHP 7.2.13 (xampp). Went through civicrm setup, then saw a few PHP warnings on the CiviCRM Home page. This is running on my local dev ...
2
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0answers
26 views

Syntax error on install

I installed WP with bitnami on Azure and I am trying to install CIVICRM on top of WP. My site seems to be working fine but when trying to install civicrm on it right after install I get " Sorry, due ...
2
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1answer
31 views

Error trying to change language

When I try to enter the localization management section, I encounter such an error. Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your ...
1
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0answers
27 views

Blank page on mailings page, cron error and no debug info | Windows Server

I am helping one of my non-profits with getting CIVI up and running. We are experiencing some random issues including the mailings page and the system error page are completely blank, not a white ...
1
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2answers
37 views

Upgraded php from 5.6.30 to 7.0.32, civicrm still gives PHP out of date error

I upgraded php from 5.6.30-0+deb8u1 to 7.0.32-1~dotdeb+8.1 and civicrm is still giving me a php out of date error. When I run php -v it says 7.0, but civicrm still thinks I'm on 5.6. Do I need ...
0
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1answer
14 views

Getting Apache 500 error when using CiviProxy

Because I haven't seen this topic here, I assume I'm handling a rather basic configuration error, but I've been stuck for three days now: I've downloaded the latest CiviProxy release (0.6.dev1) ...
1
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1answer
35 views

Case Types page 'blank'

When I go to Administer > CiviCase > Case Types, that page has no content on it and the breadcrumb link at the top just says 'CiviCRM'. In the web console, I get this error when loading that page (I'...
3
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1answer
33 views

“CiviCase: access all cases and activities” Issues

I realize that this has been spoken about and that there was a solution on posted (and it did work for me on 5.4 - Now on Civi 5.6.1 any user that does not have "CiviCase: access all cases and ...
2
votes
1answer
14 views

Getting an error trying to add contacts to a group from an activity report.

Getting this error when trying to add contacts to a group from a report. Table 'childpsy_civicrm.Array' doesn't exist It's this 'xxx_civicrm.Array' doesn't exist that puzzles me. I'm getting it on ...
1
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1answer
18 views

Error in CRM_Contact_Form_Relationship->setEmploymentRelationship() when saving an edited relationship

When editing and then saving a relationship, the AJAX overlay hangs with the spinning symbol. If the page is refreshed, the 'Relationship record has been updated." notification is shown and the change ...
0
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1answer
7 views

Fatal error: Call to undefined method CRM_Contribute_Task::taskTitles()

Civicrm 4.7.31 on Wordpress I get this error when attempting to edit a Membership. Initially, I get a blank pop-up with the message "Network Error. Unable to reach the server. Please refresh this page ...
1
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1answer
22 views

Can't save profiles (any type) getting an error, this is CIVI Crm 5.x and drupal 7 on localhost

Whenever I try to edit or save a profile, I get this error: Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider ...
1
vote
1answer
27 views

Can't use backup migrate module, CIVI crm error is: “The website encountered an unexpected error. Please try again later.”

Been using Xampp and doing backups for years, it's Xampp portable, so solved my timeout issues a long time ago... All other sites on this Xampp local work fine, using windows 10, 64, and Drupal7/CIVI ...
2
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1answer
116 views

CiviCRM Page Not Found Error After Copying Site to New Server

I wanted to do some testing on my CiviCRM site (on Drupal) and so copied everything over to another server. I am using CiviCRM 5.3.1 with Drupal 7.59. I followed the steps in the "Moving an Existing ...
1
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0answers
29 views

Error: Cannot read unrecognized property CRM_Core_Config::$mapGeoCoding

I have just upgraded from CiviCRM 4.6 to 5.4.1. We are getting an error on our events pages Cannot read unrecognized property CRM_Core_Config::$mapGeoCoding I have tried to search for a fix, but ...
2
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1answer
142 views

Getting “DB Error: syntax error” When searching for Deleted cases

When I try and do any kind of search for cases and I select the box for "deleted cases" I get a page saying: DB Error: syntax error I am using Civi 5.3.1 and Drupal 7.59. The log gives the following ...
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1answer
54 views

DB error missing field in contribution reports after upgrade to 5.4.0 (Drupal)

After upgrade to 5.4.0 (from 4.7) I'm seeing fatal DB errors ("no such field") when refreshing Contribution Detail & Summary reports. Debug log shows: $Fatal Error Details = Array ( [callback] =...
1
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1answer
110 views

Why is my Menu and dashboards not working on clean installation on Wordpress?

I have installed Civicrm 5.4 on a new Wordpress installation, I ran through the setup with one issue of a dashboard contact ID and have gone through the Configuration Checklist, but after that my ...